Agilence Delivers an Average of 3,318%
Annual ROI for Customers
After more than a decade as the leading data analytics provider for loss
prevention in the retail, restaurant, and grocery industries, the team at
Agilence wanted to better
understand the benefits and costs associated with their product and services.
collect and analyze cost and benefit data for this research, Drive Research
conducted an in-depth return on investment (ROI) analysis of ten of Agilence’s
The results were astounding.
The report shows that Agilence delivers an average of 3318% Return on
Investment (ROI) for its customers, with an average payback period of 38 days.
Customer examples of measurable ROI include:
Recognizing issues faster. What previously took 6 months now only takes weeks
for one customer.
Reduced reporting time. Loss prevention reporting was shaved to take one-tenth
of the time for another customer.
Faster investigations by loss prevention. An organization noted faster
investigations by loss prevention compared to prior methods (estimated at 20% to
Decreased IT wait times. Another customer who indicated a task that previously
had a 10 day wait time, now only takes 10 minutes.
Metrics can be looked at within minutes (versus hours). For another customer,
this gave back a significant amount of time for 30 active users of the platform.
One company is expecting to save 10 to 15 hours a week in reporting time for
each district manager. With a total of 10 district managers, this equates to 100
to 150 hours saved every week. For the organization, this time saved represents
two full-time positions in hours saved.
Read the article or
the full report
Solink® Appoints Cathy Langley as Senior Leader Asset Protection, Major Accounts
Appointment reinforces Solink’s commitment
to delivering world-class products to secure enterprises’ assets
June 16, 2022 – Solink, a
modern, cloud-based video security company for businesses, today announced that
loss prevention and asset protection expert, Cathy Langley, LPC, is joining the
team as Senior Leader Asset Protection, Major Accounts.
Prior to joining Solink, Cathy Langley spent the last 30 years with Rite Aid
Corporation, most recently as Senior Director, Asset Protection. Along with
improved operational efficiencies during her tenure, she launched the company’s
first Loss Prevention Analytics team that enhanced predictive shrink reporting
and drove year-over-year retail shrink reduction through early detection. She
was also responsible for improvements in internal case resolutions.
Langley’s other experience in the industry includes serving as an active member
of the Loss Prevention Foundation (LPF) Advisory Council and Loss Prevention
Research Council (LPRC) Board of Advisors.
Read more here
Mike Liles promoted to VP - Field LP for Ross
has been with Ross Stores for more than 11 years, starting with the company in
2011 as Sr. ALPM. Before being promoted to Vice President - Field Loss
Prevention, he served as AVP LP - Division 2 (East Coast) for over a year. Prior
to that, he also served as Sr. Loss Prevention Director for over a year and
Regional Loss Prevention Director for over five years. Earlier in his career, he
served in LP/AP roles with Dick's Sporting Goods and Target. Congratulations,
Michael Korso, LPC, CFI promoted to Director
of Loss Prevention, Intelligence for Ulta Beauty
has been with Ulta Beauty since 2019. Before joining the company, he served as
Regional Loss Prevention Manager for Amazon for nearly a year. Prior to that, he
served as Territory Asset Protection Manager for Ascena Retail Group for more
than a decade, and Senior Manager, Risk Management & Security for Wickes
Furniture. Congratulations, Michael!
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
The Zellman Group Supports the Loss Prevention Benevolent Fund
Zellman Group, LLC and the
Loss Prevention Foundation
are teaming up at NRF PROTECT 2022 to support the
Loss Prevention Benevolent Fund. The Zellman Group, a doctorate-level
partner with the Loss Prevention Foundation is donating 100% of the proceeds
from a sports memorabilia silent auction at NRF PROTECT 2022 in Cleveland, OH.
An example of some of the items being auctioned includes an Alex Morgan
autographed jersey, a Bobby Knight autographed photo of a chair toss, a Mariano
Rivera autographed "Sandman" jersey, and a rare Joe DiMaggio autographed
baseball. The silent auction table will be in The
Zellman Group's booth #4009.
The Zellman Group and the Loss Prevention Foundation are looking forward
to seeing how the LP community shows their support for the Loss Prevention
Benevolent Fund at NRF PROTECT 2022.
The U.S. Crime Surge
The Retail Impact
INFORM Consumers Act Will 'Dissuade Retail
Op-Ed: Organized retail crime wave must be stopped
Thieves are hitting stores across the
country and selling online with little risk
Smash-and-grab thefts plastering our local news day after day have surpassed
petty shoplifting. What we’re seeing is professional stealing or, more
accurately, organized retail crime, and it’s proving to be dangerous to
businesses and consumers alike.
bad for businesses everywhere, but it is especially pervasive in the Lone
Star state. So much so that the
National Retail Federation named Houston one of the
top 10 cities impacted by organized retail crime in 2021. In just one
instance at the height of the pandemic, Houston police uncovered more than $1
million worth of stolen merchandise stored from floor to ceiling in one
resident’s single-family home alone.
Even more disturbing is that our problem is spanning state lines. An
Illinois man was recently found guilty of operating a $20 million crime ring
that stole goods from a number of
Texas retail stores and fenced them online through e-commerce platforms
to generate more than $11 million in profit. Crossing Texas’ border with
illicit items and selling them online meant that Homeland Security
Investigations Dallas had to join forces with the U.S. Attorney’s Office, U.S.
Postal Inspection Service and Illinois’ Arlington Heights Police Department to
close this case.
Thanks to the internet and its accessibility, the impact of retail theft is
becoming less localized, and cases like the Illinois ringleader’s that involves
a state-spanning network of law enforcement at the state and federal level are
becoming all too common. It's time this national problem be met with
national policy, starting with H.R. 5502 — The Integrity, Notification, and
Fairness in Online Retail Marketplaces for Consumers (INFORM Consumers) Act —
currently being considered in the broader China competitiveness package. It has
broad, bipartisan support in Congress.
If passed, the INFORM Consumers Act would essentially help dissuade these
retail crime rings empowered by the anonymity of the internet by requiring
them to verify their identity; including their name, tax ID, bank account
information and contact information. Moreover, it protects consumers from stolen
and counterfeit goods without unnecessarily imposing undue burden on small
The INFORM Consumers Act is a common-sense piece of legislation that, in
addition to earning the praise of law enforcement, has brought opposing
political parties and competing industries together in support. It’s a
sensible solution we can all get behind. Let’s not wait to give Texas and the
country a reprieve from organized retail crime and pass the INFORM Consumers
Act. The committee reviewing this omnibus package must include H.R. 5502 in its
Just 4% of City Blocks Account for Majority of
'Living in Violence': In some communities, shootings are a daily occurrence
people were killed in mass shootings in Buffalo, Uvalde and Tulsa over the past
few weeks, focusing national attention on America’s
unique gun problem.
This is what daily life looks like for many Black Chicagoans. Across the city,
the murder rate for Black people is higher than it was from the 1980s through
the 1990s — a violent period that drove a nationwide push for mass
Black Chicagoans are nearly 40 times more likely to be shot to death than their
white peers, according to an analysis by the University of Chicago Crime
The violence is highly concentrated: Just 4 percent of
city blocks account for the majority of shootings across Chicago,
according to the Crime Lab.
The disparities have held up as murders
have spiked across the country since 2020. So while the numbers are
typically reported through a national lens, the reality on the ground is that
a small slice of the population — disproportionately poor, Black and brown —
suffers the most from it.
The concentration of violence has another effect: It pushes violence out of
sight for most people. In Chicago, 51 people were shot in Chicago over
Memorial Day weekend —
a five-year high. Almost all of the victims were on the city’s South and
West Sides, which are mostly Black and brown.
Only when violence hits closer to home does it typically grab more people’s
attention. That happened nationwide this year after mass shootings in schools
and grocery stores, where Americans can imagine themselves or loved ones falling
But that is the kind of violence that poorer, minority communities deal with
daily, with little to no public attention. The vast majority of shootings
never make national headlines.
Chicago Homicides Slowing Down in 2022?
Chicago homicides in 2022: 265 people have been slain. Here’s how that compares
with previous years.
Chicago, 797 people were slain in 2021 — 25 more than in 2020. The number
of people slain so far in 2022: 265. That’s 21 fewer people killed at
this same point in 2021.
Information about homicides is released daily by the city of Chicago. The
release of homicide victims’ names is delayed by two weeks to allow time for the
victims’ families to be notified of a death by Chicago police.
The homicide figures do not include killings that occurred in self-defense
or in other circumstances not measured in Chicago police statistics. Homicide
data from Illinois State Police, which patrols the city’s expressways, also is
not included here.
Law Enforcement Killings Spiked in 2021
In Case You Missed It: 129 officers killed in line of duty in 2021, FBI report
The number of felonious deaths increased
from the previous year
Last month, the FBI released its 2021 Statistics on Law Enforcement Officers
Killed in the Line of Duty. According to
the report, 129 officers were killed in the line of duty in 2021, which
is 27 more than the previous year. Of those 129 deaths,
73 were related to felonious acts and 56 were
Seventy-three officers were feloniously killed in 2021, an increase of 27 when
compared to the 46 officers who were killed as a result of criminal acts in
2020. The 73 felonious deaths occurred in 28 states, the District of
Columbia, and Puerto Rico. police1.com
America's Police Exodus
Police exodus causes nationwide officer shortage
There has been a rise in crime across the country that is only expected to
get worse in the hot summer months. But right now, some police unions are
sounding the alarm over a nationwide officer shortage.
New York City alone, new data is revealing
that 1,596 officers have either resigned or retired so far this year. That’s
up nearly 40% from this time last year, the largest mass departure on New
York Police Department record.
A 2021 survey from the
Police Executive Research Forum showed a 45% increase in retirements and
a nearly 20% spike in resignations over the previous year.
Retired NYPD detective Michael Alcazar said, “This is not the time to lose
police officers. Historically, summer months are always the highest in
crime, highs in shootings and highs in homicides. We’re on track to hit that
also, and we have been losing a lot of police officers.”
The same thing is happening across the nation in cities like
Chicago and Oakland, California. Police
recruitment is at an all-time low. The departments don’t feel supported by the
council members in the local community.
Alcazar believes that it’s become “just a job” to a lot of officers, and it
isn’t worth it to them or their families. It’s not safe for police to do
their jobs, and Alcazar said officers don’t want to do it anymore.
There’s been a 40% increase in robberies in the city of
New York and a nearly 15% increase in rapes. According to the NYPD
crime statistics, police are busier than ever, and they need more officers on
the force to keep up with the demand.
Buffalo Tops Mass Shooting Update - One Month
When will Tops reopen? How will victims be compensated?
The store's owner has set a path to reopening this
summer, and a compensation fund for victims' families has been
Both involve speed: The reopening date ensures that East Side residents won't
have to wait what could have been years to rebuild a grocery store. And the
compensation fund sets a rapid timeline — with just one month between the
opening of applications and the deadline — a timeframe that could deliver
payments by late October.
Tops President John Persons told The Buffalo News last week that rebuilding the
store — which opened in 2003 after years of campaigning by local officials —
would have taken years. The better option, he said, was to restore the store
and reopen by the end of July, commandeering materials for planned upgrades
at other Tops locations for the Jefferson Avenue rebuild. The store will have
new floors, registers and an updated decor, he said.
Meanwhile, The National Compassion Fund — part of the National Center for
Victims of Crime — issued a draft protocol for how victims will be compensated,
and the deadlines for applications to the
Buffalo 5/14 Survivors Fund. People will have to act fast to be
compensated, with just one month between the opening of applications and the
deadline. The fund will be administered by a local steering committee, which
will decide who is eligible and how funds are distributed.
Agency zeroes in on organized retail crime in Hawaii
Eastern Shore Sheriff Slams Baltimore’s ‘Revolving Door’ Justice System
591.9M Vaccinations Given
US: 87.7M Cases - 1M Dead - 83.5M Recovered
Former Senior Loss Prevention Executive
542.6M Cases - 6.3M Dead - 517.9M Recovered
Know of any fallen LP exec? Let's remember & recognize.
Private Industry Security Guard Deaths: 359
Enforcement Officer Deaths: 784
*Red indicates change in total deaths
COVID Cases, Deaths & Hospitalizations in the U.S.
COVID Cases Leveling Off
After a spring surge, confirmed U.S. cases are leveling off
After a rise in known infections this spring, new coronavirus cases in the
United States have leveled off in recent weeks, even as hospitalizations
continue to inch upward and new Omicron subvariants rapidly circulate.
The country is recording just over 105,000 new coronavirus cases a day, on
average, a rate that has more or less held steady over the last month,
according to a New York Times database.
That figure is sure to be an undercount, as more people have turned to
at-home testing, the results of which often go unreported. But other indicators
are also showing signs of steadying: The number of patients hospitalized with
the virus is still growing, but doing so slowly, with the average hovering
for most of this week around 29,000. Deaths have stayed below 400 a day for
Post-COVID Return to Work: A Failure to Launch
Return to the office or else? Why bosses' ultimatums are missing the point
Major companies in tech and elsewhere remain
determined to get workers back to the office full-time. But it's not going to
impossible to ignore the paradigm shifts that have rattled the workplace over
the past two years. Remote working has provided flexibility and greater
work-life balance to millions of knowledge worker employees, many of whom were
feeling battered, bruised and burned out long before the pandemic.
This better way of working is not something that employers will be willing to
give up on at a click of their boss's fingers – and those who think otherwise
are probably kidding themselves. The numerous benefits that remote
working brings employees far outweigh the negative impact it has on bosses,
many of whom scarcely make an appearance in the office anyway and cling to the
notion that good work only gets done when other people are sat at a desk.
Add to this the growing financial pressures facing workers and it's going to be
increasingly hard for bosses to justify their return-to-office mandates – and
we've already seen
employees ignore calls for them to do so.
COVID Created Prison Staffing Crisis
1st federal prison to experience COVID-19 outbreak now short-staffed: Officials
The first federal prison to experience a COVID-19 outbreak in March of 2020
is now severely short-staffed, the Louisiana congressional delegation and
members of the Bureau of Prison union say.
FCI Oakdale in Louisiana experienced a severe COVID-19 outbreak in March of
2020, so bad the Justice Department inspector general was critical of the
BOP for how it failed to separate inmates at the facility during the first weeks
of the pandemic.
The Louisiana congressional delegation, led by Republican Sen. John Kennedy,
wrote to the Bureau of Prisons to make sure it takes care of the staffing issues
at the facility. "FCC Oakdale faces unsustainably low staffing levels that is
nearing crisis," the congressional delegation writes.
"Staffing conditions at FCC Oakdale have understandably forced many veteran
staff members to actively seek opportunities for promotion or transfer to
other federal prison facilities and agencies or even retire."
A new COVID subvariant appears to be taking over in the U.S.
Dr. Anthony Fauci tests positive for Covid, is having mild symptoms
Dollar Recoveries Up 30.7% in 2021
The Hayes Report on Loss Prevention
Quarterly - Summer 2022 - Vol. 37 No.
Topics: 34th Annual Retail Theft Survey - Mystery & Integrity Shopping - Theft
Survey Statistics - Testing For Success - Theft Survey Highlights - The Bulletin
Doyle Talks --- Thank You Survey Participants!
This Summer newsletter reports the results of our 34th Annual Retail Theft
Survey. I would like to express my sincere THANK YOU to the 25 large retail
companies who participated in this survey! Without your support this survey
would not be possible. We do this annual theft survey at our own expense for the
retail asset protection/loss prevention community, and we hope it helps justify
budgets, minimize staff reductions and helps retail executives keep in mind the
most important role their AP/LP personnel play in helping to improve overall
Also, Mike Mershimer discusses the history of Mystery & Integrity Shopping and
how it can be used as a cost-effective tool in your loss prevention program.
I hope you enjoy this issue of The Hayes Report newsletter and have a safe and
to read the full newsletter
Grocery Chain Exec Hit with Discrimination
Ex-employee’s lawsuit accuses Stew Leonard’s boss of making racist, sexist,
A former longtime employee
accused Stew Leonard’s and CEO Stew Leonard Jr. of creating a hostile work
new federal lawsuit accuses the chief executive of the New York metropolitan
area-based Stew Leonard’s grocery store chain of making
racist and sexist comments about workers and customers.
Former longtime employee Robert Crosby Jr. also claims in his civil complaint
that he was terminated from his job in violation of the Americans with
Disabilities Act after his bout with Covid-19 left him disabled.
Crosby, a 58-year-old father of four, accuses Stew Leonard’s and CEO Stew
Leonard Jr. of creating a hostile work environment. The suit cites “systemic
racial, sexual, religious and ageist discriminatory practices” carried out
Crosby is seeking at least $500,000 in damages in the suit filed this
week in the U.S. District Court for the Southern District of New York.
The claims in the suit contrast with the farm-folksy image of the grocery chain,
which once was praised by President Ronald Reagan and business guru Tom Peters.
The family-owned company now has almost $400 million in annual revenue at
seven locations in Connecticut, New York and New Jersey.
Adidas-Nike Federal Lawsuit
Adidas sues Nike for alleged patent infringement, targets mobile applications
In the latest legal battle between two of the largest athletics retailers,
Adidas filed a
federal lawsuit against Nike on Friday alleging it is knowingly infringing
on nine Adidas patents. Adidas is asking that the court award it “damages in an
amount sufficient to compensate” for the patent infringements, and an injunction
against Nike to stop using the patented technology listed.
Adidas’ suit calls out the Nike Run Club, Nike Training Club and SNKRS mobile
apps as violating patented technology. The athletic company also claims
Nike had pre-suit knowledge of the patent infringement based on it citing Adidas
patents within Nike’s own U.S. patents and applications.
The latest legal action follows a U.S. International Trade Commission
complaint from Nike in December asking for several Adidas shoe imports to be
blocked because they infringed on a
patent for Nike’s Flyknit technology.
rivalry between the brands shows they believe owning technological
innovation is key to remaining competitive with each other, with Adidas
claiming it was the first in the industry to bring these advancements to
The Ups & Downs of Retail's Union Push
Why is Starbucks’ union drive speeding ahead while Amazon’s stumbles?
More than 100 of the coffee shop’s locations
have unionized, while just one Amazon warehouse has managed it
Isaiah Thomas, a pro-union worker at the Amazon warehouse in Bessemer, Alabama,
sees many reasons for the different pace – and said the biggest was the
different size of the workplace. “There might be only 28 workers at a
Starbucks, but 6,000 at our Amazon warehouse. In terms of what the organizing
committee has to do at Starbucks, it’s not a lot of people. They can keep a
close-knit friendship. They can coordinate things closely.”
Thomas said it was far harder to maintain close coordination at a
6,000-employee warehouse: “You have to have an active campaign constantly.”
The Bessemer workers voted in March on whether to join the Retail, Wholesale and
Department Store Union, and although the vote count showed the union trailing,
there are enough challenged ballots yet to be counted that it might still win.
Colin Cochran, a Starbucks barista in Buffalo, agrees that the size of the
workplace plays a big role. “Starbucks stores are way smaller than Amazon
warehouses,” he said. “When the Amazon Labor Union won at Staten Island,
they organized more people in one fell swoop than we have yet to organize [at
Starbucks]. It’s a completely different beast.”
'Danger Season' Could Impact Your Stores
California is facing drought, heat, power outages and fires — all at once
Drought. Extreme heat. Wildfires. Potential
power outages. It’s ‘danger season’ for California and much of the West.
year’s extraordinarily dry, warm weather, which is expected to continue in the
coming months, is stoking fears of a multitude of problems: increasing
water restrictions, extreme heat, power outages,
wildfire and smoke — potentially all of the above in one vicious swoop.
The Union of Concerned Scientists, a nationwide advocacy group led by scientists
and policy experts, went as far as using the term “danger season” this month
to characterize the summer that may lie ahead for parts of the United
Already in California, climate volatility, as palpable as it’s been, has
joined the list of reasons people cite for wanting to move away, after
soaring home prices, high taxes and traffic. The state’s population, which had
grown for decades, dropped in each of the past two years.
NRF Responds to May's Retail Sales Data
May Retail Sales Slow Amid Ongoing Inflation
Retail sales slowed in May as consumers faced continuing inflation and higher
prices for essentials like food and gasoline, the National Retail Federation
“Retail sales are reflecting Americans’ growing concern about inflation and its
impact on the cost of everything from groceries to gas,” NRF President and CEO
Matthew Shay said. “Retailers are doing what they can to keep prices down, but
we continue our call on the administration to repeal unnecessary and costly
tariffs on goods from China to relieve pressure on American consumers and
their family budgets.”
U.S. Census Bureau today said overall retail sales in May were down 0.3
percent seasonally adjusted from April but up 8.1 percent year over year.
That compared with increases of 0.7 percent month over month and 7.8 percent
year over year in April.
RELATED: Steady consumers, inflation push May
retail sales up 7.2%
McKinsey & Company on
Fear's Role - It's With Us Everyday
Fear factor: Overcoming human barriers to innovation
Research found that the fear of career impact emerged as the biggest
differentiator between those who work at top innovation companies and others
worries have predictable consequences. When we believe our decisions can put our
advancement or compensation at risk, loss aversion takes the steering wheel and
drives us to hedge our bets. This results in employees being reluctant to fully
invest (or gamble) their careers on innovation, let alone on a single innovation
Leading innovators are much more successful at alleviating these career concerns
by making innovation an explicit requirement of professional success.
Revlon files for Chapter 11 bankruptcy protection
Amazon Fresh ramps up expansion with five new stores
Amazon Opening “Amazon Style” Clothing Store at Easton Town Center
Petco opening first Neighborhood Farm & Pet Supply
Ikea scales down Russian operations, including selling its 4 factories
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Agilence Proves 3,318%
Average Annual ROI
Drive Research analyzed the annual costs and
returns of the Agilence platform.
the full results
Gun Store Data Breaches
Online gun shops in the US hacked to steal credit cards
American gun shops, Rainier Arms and Numrich Gun Parts, that operate
e-commerce sites have disclosed data breaches resulting from card skimmer
either embedded on the sites or fetched from a remote resource by a
seemingly innocuous element,
such as a favicon. Their purpose is to steal payment information entered
on order checkout pages.
Rainier Arms breach
Ranier Arms, who operates on rainierarms.com, says they began receiving reports
of unauthorized payment card activity of cards of its customers as early as
December 2021. After conducting an investigation, the company located the
malicious card-stealing code on its site on April 21, 2022, and determined that
it was actively harvesting payment details between June 1, 2021, and January
19, 2022. Customers who made online purchases between those dates should
consider their credit card details compromised and request a card replacement
from your bank.
Numrich Gun Parts Corporation, whose website is gunpartscorp.com, suffered a
similar breach on its website, which it discovered on March 28, 2022. The
subsequent investigation showed that payment information entered on the site
between January 23, 2022, and April 5, 2022, was stolen by an unknown actor.
According to a notice shared with the
Office of the Maine Attorney General, the number of affected customers is
45,169, all of whom will receive
a data breach notice in the following days.
Impact of exposure
Gun ownership is a sensitive topic in itself, so identifying large firearms
purchases could put customers in the crosshairs of criminals who are on the
lookout for valuable stashes. Especially in the case of Rainier Arms, which
sells high-end tactical rifles, the scenario can become even more tempting for
Is Stress Fueling The Great Cybersecurity
45% of cybersecurity pros are considering quitting the industry due to stress
Deep Instinct released the third edition of its annual Voice of SecOps Report,
focused on the increasing and unsustainable stress levels among 1,000
C-suite and senior cybersecurity professionals across all industries and roles.
The research found that 45% of respondents have considered
quitting the industry due to stress, with the primary issues being an
unrelenting threat from ransomware and the expectations to always be on call or
The research reinforced that paying a ransom remains a hotly debated topic. 38%
of respondents admitted to paying a ransom, with 46% claiming their data was
still exposed by the hackers; and 44% could not restore all their data even
after a ransom was paid.
The great cybersecurity resignation
The job of defending against increasingly advanced threats on a daily and hourly
basis is causing more problems than ever as 46% of respondents felt their
stress had measurably increased over the last 12 months. This was especially
the case for those working within critical infrastructure. These
increased stress levels have led cybersecurity professionals to consider
leaving the industry altogether, joining in the “Great Resignation,” rather than
moving to a new cybersecurity role at a new employer.
Who’s stressed and why?
Stress is not only felt by SOC teams and others on the cyber frontlines
but also among those in the C-Suite who are making the difficult decisions
on how to use their available resources more efficiently.
Biggest stress culprit: Ransomware
45% of respondents said that ransomware was the biggest concern of their
company’s C-Suite. The survey found that 38% of respondents admitted to
paying up in order to receive the encryption key primarily to avoid downtime
(61%) or bad publicity (53%). However,
paying the ransom did not guarantee a resolution post-attack in many cases.
Cybercriminals Busted in Massive Global Fraud
Two California Men Found Guilty of Federal Crimes for Participating in Massive
International Fraud and Money Laundering Conspiracy
California men were found guilty by a jury today of federal criminal charges for
participating in an extensive, long-lasting, multimillion-dollar conspiracy –
much of it committed by Nigerian nationals – that perpetrated a wide variety
of frauds, including business email compromise (BEC) fraud,
romance scams, elder fraud and fraud using malware.
George Ugochukwu Egwumba, 47, of Cypress, and Princewell Arinze Duru, 33, of
Sacramento, were found guilty of one count of conspiracy to commit money
laundering and one count of conspiracy to commit wire fraud. Egwumba was
found guilty of one count of aggravated identity theft. Duru was found guilty of
one count of wire fraud and one count of aiding and abetting aggravated identity
According to evidence presented at their seven-day trial, members of the
conspiracy – many of whom were based in Nigeria – used middlemen to connect
with their fellow co-conspirators located in the United States. The
U.S.-based middlemen assisted in receiving and laundering the proceeds of the
frauds either through U.S. bank accounts, money transmitting services such
as Western Union or MoneyGram, or cryptocurrency.
Egwumba acted as another middleman, receiving bank account information from Iro
and Eroha to pass to other fraudsters, and also worked to commit fraud himself
by using malware and other cybercrime tools. Egwumba exchanged text
messages with Iro and Eroha, in which he asked for and received bank account
information that could be used to receive stolen money.
LokiBot and NanoCore remote access trojan malware and other cybercrime tools
were found on Egwumba’s computers, along with messages in which he discussed
using these tools to attempt to commit fraud. Duru helped Igbokwe and others in
receiving and laundering the fraudulently obtained money, both by opening
fraudulent business bank accounts and using money transmitting services and
Spammers Hijacked 500K+ IP Addresses
Spammers Plead Guilty, Company Forfeits $4.9 Million
Three employees of the affiliate marketing platform Amobee pleaded guilty in
federal court today to hijacking Internet Protocol (IP) addresses to send
unsolicited commercial email messages, commonly known as “spam.”
The three employees, Jacob Bychak, Mark Manoogian, and Abdul Mohammed Qayyum,
joined Daniel Dye and Vincent Tarney in pleading guilty to violating the federal
CAN-SPAM statute for their involvement in misusing the stolen IP addresses to
The defendants’ employer, formerly known as both Adconion Direct Inc. and
Frontline Direct (hereafter, “Adconion”), previously agreed to forfeit
$4,939,526 as the fraudulent proceeds of a wire fraud conspiracy in which its
employees hijacked more than 500,000 IP addresses to send over 10 billion
commercial emails to people in the United States and elsewhere.
3 Big Takeaways From the Verizon DBIR 2022
Microsoft Patches 'Follina' Zero-Day Flaw in Monthly Security Update
Pot Shops Are 'Sitting Ducks' for Violence
Cannabis Dispensary Workers Sitting Ducks As Violent Robberies Increase &
Politicians Dither Over Banking Details
Will the robberies fuel a renewed push for fed banking reforms to make
cash-dependent dispensaries less appealing targets?
violent robberies at cannabis dispensaries on the rise across the country
and the macabre fact that handguns and automatic weapons are easier to buy than
beer, marijuana retail workers are sitting ducks.
Washington state alone has reported more than 80 armed robberies, with
some ending in death, at pot shops so far this year - a greater number than in
all of 2020 or 2021, according to the Washington CannaBusiness Association.
And Washington is not alone. The cannabis dispensary crime wave is spreading
to other states where marijuana is legally sold. Industry leaders concur
that the lack of safe banking access for the country’s thousands of
cannabis dispensaries is costing lives.
"No one should have to go to work fearing for their lives," said Steve
Hawkins president of the U.S. Cannabis Council per Fox News. "Those individuals
should not be worried if they will be going home to loved ones at the end of the
Cannabis dispensaries are forced to operate in all-cash. Most literally have to
stash their day’s earnings on-site and then hopefully get it to a safe place
before someone with a gun walks in.
Sneaking Social Justice Measures Into Pot
Dems eye marijuana bill as vehicle for justice measures
Senate Democrats are eyeing a cannabis banking bill that has bipartisan support
as a potential vehicle for long-sought restorative justice measures.
Prominent Democrats have been pushing to pass the SAFE Banking Act, which
would enable legally operating cannabis firms to use banking services, as part
of a larger China competition package being conferenced in both the House and
Senate. The bill was included in House Democrats’ competition bill passed
earlier this year, but not in the bipartisan Senate-passed version.
Supporters of the banking bill say it’s urgently needed to stop a surge of
violent robberies targeting cash-only pot dispensaries. But the measure,
which has passed the House six times in recent years, has had trouble securing
passage in the Senate due to resistance from both sides of the aisle, though for
Senate Majority Leader Charles Schumer (D-N.Y.) told The Hill that Democrats are
working to add social equity measures to the bill, which is backed by members of
both parties. “We’re trying to add some of the social justice provisions and see
if we can come up with a compromise,” Schumer said.
A separate bill to legalize marijuana is also backed by Democrats, but it
appears unlikely to notch enough support from Senate Republicans to clear a
60-vote procedural hurdle.
EPA Warns Workers They’re Banned From Using Marijuana Or Investing In Industry
The Environmental Protection Agency (EPA) is
reminding its workers that they are prohibited from using marijuana—or directly
investing in the industry—regardless of state law and changes in “social norms”
German Officials Formally Launch Marijuana Legalization Effort
The Rise of Online Counterfeit Purchases
Rising Number of Consumers Are Intentionally Buying Counterfeits, Per EU Report
new study from the European Union Intellectual Property Office (“EUIPO”) found
that the rate at which young people in the 27-member bloc are intentionally
counterfeits is on the rise. In a
report documenting the findings of a survey of individuals between ages 15
and 24 years old residing in the EU that was conducted in February, the EUIPO
revealed that 52 percent of surveyed consumers had purchased at least one
counterfeit good online in the last 12 months – with
37 percent of them acquiring the fake product(s) on purpose. This
marks “a notable increase” compared to the outcome of a similar survey conducted
in 2019, when the EUIPO found that just 14 percent of young consumers had
intentionally purchased at least one counterfeit good over the course of 12
In terms of the types of goods that were among the most frequently-purchased by
individuals intentionally seeking out counterfeit goods in the last 12 months,
the highest percentage purchased clothing and accessories (17 percent), followed
by footwear (14 percent), electronic devices (13 percent) and hygiene, cosmetic,
personal care and perfume products (12 percent). The EUIPO determined that the
unintentional purchase of counterfeits – which was cited by 37 percent of
respondents – was highest for “broadly the same product categories,” with the
intellectual property office noting that the unintentional purchasers
“acknowledge difficulties in distinguishing genuine goods from counterfeits.”
Focusing on the impetus behind such intentional purchases, the EUIPO found that
“product affordability” was the primary motivating factor, with 48 percent of
respondents who had intentionally bought counterfeits in the last 12 months
saying that they had done so because of the cheaper price of the counterfeit.
Other factors cited by at least one in five intentional purchasers of
counterfeit goods were “simply not caring whether the product was a fake”
(27 percent), a belief that there was “no difference between genuine and
counterfeit goods” (24 percent), and “the ease of finding or ordering
fake products online” (18 percent).
As for what is driving the rise in intentional counterfeit purchases, the EUIPO
states that it is likely a result of “the widely documented
increase in online shopping during the COVID-19 pandemic (and
potentially a shortage of products in some physical stores).”
Prime Day 2022 Coming Next Month
Amazon Prime Day 2022: An official date has been announced
It’s official — the date of Amazon’s annual shopping extravaganza known as Prime
Day has been announced after weeks of rumors. Mark your calendar: Amazon
Prime Day 2022 is on Tuesday, July 12, and Wednesday, July 13 in more than 20
countries, returning to its customary month after two years of
pandemic-related shifts. In 2020, Prime Day moved to October, and in 2021, it
was in June.
But you don't have to wait till Prime Day. The
company confirmed that early deals will begin next week, on Tuesday, June
21 — including 55% off select Amazon devices, up to 50% off Fire TV, and
more deals from top brands like De'Longhi, Dove, and SodaStream.
Gander closes $4.2M seed round to ‘humanize’ online shopping
Smuggled smokes: More potential profit for organized crime
The Food and Drug Administration’s Center for Tobacco Products is holding a
“virtual listening session” for those who wish to weigh in on a proposed rule
that would effectively prohibit the sale of menthol-flavored cigarettes
nationwide. The proposed tobacco product standard would increase the illicit
cigarette trade. The United States already has a cigarette smuggling problem.
Banning 30 percent of the current cigarette marketplace would just fan the
flames of illegal markets.
Each year we estimate the degree to which cigarettes are smuggled between states
and from Mexico or to Canada. Our new smuggling estimates indicate that in 2020,
nearly 54 percent of New York’s cigarette consumption is a function of tax
evasion and avoidance, or smuggling. That is followed by California (45 percent)
New Mexico (44 percent), Washington (42 percent) and Minnesota (35 percent),
which just moved into the top five smuggling states.
Regulators should learn from Massachusetts’ experience with smuggling. The Bay
State law that basically banned menthol cigarette sales took effect in 2020.
That means that our model contains six months of post-ban data. It tells us that
smuggling in that state has leapt to 27 percent of the marketplace from 20
percent just the year before. This increase comports with what has been seen on
the ground. Early indications are that lost sales there were just picked up in
surrounding states. New Hampshire’s cigarette tax revenue alone leapt 18 percent
from fiscal year 2020 to 2021.
Stamford, CT: New York man pleads guilty to $60K Westport jewelry theft,
receives probation, no jail time
Franco Saladrigas-Garcia, 29, of the Bronx, N.Y, pleaded guilty to first-degree
larceny, third-degree burglary and possession of burglary tools at Superior
Court in Stamford on Wednesday. The guilty pleas came as a part of deal offered
by Superior Court Judge Gary White in May. Saladrigas-Garcia rejected the offer
last month, but appeared back in court Wednesday and asked to accept the deal.
Under the offer, Saladrigas-Garcia will receive a suspended seven-year sentence,
which includes no time served, along with a one-year conditional discharge,
which is a form of probation. He will also be required to pay a $10,000 fine by
La Quinta, CA: $10K In Stolen La Quinta Merchandise Found Inside Suspect's Home
A 28-year-old man was arrested Tuesday for allegedly having about $10,000 worth
of stolen merchandise from a La Quinta business. Adrian Nicholas Vanwinkle of
Desert Hot Springs was arrested Tuesday morning following a grand theft
investigation by the La Quinta Special Enforcement Team, according to the
Riverside County Sheriff's Department. Officers searched a residence in the
64000 block of Harvest Moon Road on Tuesday, where they allegedly found the
stolen merchandise. On June 5, a business in the 79000 block of Highway 111
reported a grand theft incident from two days prior, and also similar thefts at
their other locations out of the area, according to authorities. Vanwinkle was
arrested on suspicion of grand theft, felony vandalism, theft with priors and
committing a felony while on bail.
Memphis, TN: 6 men wanted after jewelry store burglary
Police Department released surveillance footage of a recent burglary at a
jewelry store. The burglary happened at Mednikow Jewelry on Perkins Road
Extended. Officers arrived at the store just before 2:30 a.m. to find the front
door glass smashed. Police say the suspects used yellow pry bars to open the
roll-up security door and wedged the door open with a chair.
Otsego, MN: Pokémon thief tied to other thefts
Twenty-three-year-old Charles J. Petersen was arrested for stealing Pokemon
cards from a Target store in Otsego- $865.50 in Pokemon card merchandise
to be exact. Petersen caught the watchful eye of a Target loss prevention
special because he is accused of recently stealing thousands of dollars in
merchandise from Target stores in the region, according to a criminal complaint
filed in Wright County District Court. He was charged on June 8, the same day
Petersen was charged in Wright County District Court with felony theft for
allegedly stealing more than $1,800 worth of tools from the Fleet Farm store
Shootings & Deaths
Newport News, VA: Two men found dead inside Gas Station
News Police Department are investigating a shooting that happened inside a gas
station in the 1400 block of Kiln Creek Parkway. Police say the investigation
began after crews received a call at 11:46 p.m. about suspicious activity. When
officers arrived, NNPD says they found two men dead inside of the business. Both
victims died before they could be taken to the hospital. NNPD's forensic unit
was on scene overnight and detectives are searching the neighborhood looking for
witnesses. Police have not released any suspect information at this time.
Houston, TX: Man killed, woman injured in shooting outside C-store
police said they are investigating a shooting outside of a convenience store
that left a man dead and a woman injured Wednesday. It happened at 7915 De
Priest St. around 10:17 p.m. Officers with the Houston Police Department said a
man was standing outside of a convenience store when another man drove up and
got out of a vehicle. As the driver approached the man, investigators said the
man standing in front of the store showed him a gun and that’s when they began
shooting at each other. Officers said the man standing in front of the store was
shot in the head. A woman was struck in the lower half of her body, police said.
After the shooting, police said the suspect fled the scene. Investigators said
that both victims were transported to the hospital, where the man was pronounced
dead. Officers said the woman’s condition is unknown. HPD is investigating to
determine if the victims and the suspect got into an altercation sometime prior
to the shooting.
Des Moines, IA: Police searching for suspect after shots fired at carnival
outside Valley West Mall
are searching for a shooter in West Des Moines after gunfire rang out at a
carnival at Valley West Mall Wednesday night. People who'd been enjoying the
rides moments earlier were sent into a panic. Police said it started as a fight
between people at the carnival at Valley West Mall. That's when shots were
fired, around 9:30 p.m. West Des Moines Police say no one was hit by the bullet,
but one person was trampled when people started to run away. Police say that was
a minor injury. West Des Moines police have not made an arrest yet, but officers
are still looking for the person who pulled the trigger.
Sharon, PA: Shooting at Sharon Dollar General
Police filed charges Wednesday against two men in connection with a shooting
Tuesday night at Dollar General in Sharon. According to a criminal complaint,
two Youngstown men exchanged gunfire in the parking lot, with their children,
ages 5 and 1, nearby. One of the men was the ex-boyfriend of a woman who was at
the store with her current boyfriend, who was shot several times in his legs. No
one else was injured. Jordan Avery Burnett, 30, the ex-boyfriend, is charged
with attempted homicide, aggravated assault, risking a catastrophe, discharging
a firearm into an occupied structure, endangering the welfare of children,
reckless endangerment, carrying a firearm without a license and robbery. The
current boyfriend, Edward Jermaine Thomas, 38, Youngstown, is charged with
aggravated assault, prohibited possession of a firearm, carrying a firearm
without a license, discharging a firearm into an occupied structure, endangering
the welfare of children, assault, reckless endangerment and tampering with
Robberies, Incidents & Thefts
Mystic, CT: 3 Indicted In an Armed Robbery spree of 8 C-Stores
Three men have been indicted on charges that they robbed eight convenience
stores and smoke shops in Connecticut, one of which was the Mystic Mobil gas
station on Whitehall Avenue, according to a statement from federal prosecutors.
Each faces up to 20 years in prison on each count.
Memphis, TN: Suspect in burglary at Memphis clothing store left ID, bank card in
vehicle left at scene
A man was arrested after a burglary at a Memphis clothing store. The burglary
happened May 18 at a New Trends store on Summer Avenue, records show. When
Memphis Police responded to the store’s alarm, several suspects fled and jumped
into both a red sports car and a Ford F-150, according to an affidavit. Some
suspects attempted to flee in a silver GMC Terrain but were unable to get it
started, so they jumped into the F-150. Inside the GMC Terrain, an officer found
items identifying Gerald Johnson, including a social security card, bank card,
key chain and two keys.
Philadelphia man caught on camera stealing $100K military prototype bike
robbery happened just after 7 a.m. on Saturday at 611 N 2nd Street in
Philadelphia. Police said a man gained entry into the bike shop, Christini All
Wheel Drive Bicycle, by breaking the back door’s glass window and then opening
the door. Once inside the store, the suspect took a 1996 military prototype
bicycle worth $100,000 and fled the area. Police described the suspect as a
Black male, with a bald head, beard, and medium build, wearing a dark hooded
sweatshirt, blue jeans, and dark shoes. Anyone with information on the crime or
suspect is being asked to call the Central Detective Division at 215-686-3093.
Tigard, OR: 14-year-old accused of flashing airsoft gun when group of kids
shoplifts from Tigard store
Four kids are accused of shoplifting from a Tigard store on Wednesday afternoon,
and one of them allegedly flashed a realistic-looking airsoft gun at loss
prevention when the employee tried to get involved. Tigard Police said that the
group of kids ranged in age from 10 to 14 years old. The 14-year-old who is
accused of flashing the gun was charged with second-degree robbery and was taken
to the juvenile detention center.
Madison Heights, MI: Juvenile teens held in Armed Robbery at Best Buy
Williamsport, PA: Pennsylvania State Police investigate multiple shoplifting
incidents by 'Big Mozz Bandit' at Sheetz
New Haven, CT: Three Charged with Stealing Cash & Cigarettes in Robbery Spree
Beauty – Wichita
Falls, TX – Robbery
Best Buy – Madison
Heights, MI- Armed Robbery
Bike – Philadelphia,
PA – Burglary
C-Store – Brooklyn, NY
C-Store – Clarkston,
WA – Burglary
Williamsport, PA – Robbery
C-Store – Tigard, OR –
C-Store - Virginia
Beach, VA – Armed Robbery
C-Store – Renton, WA –
C-Store – Manchester,
NH – Armed Robbery
CVS – Ann Arbor, MI –
Clothing – Memphis, TN
Dollar General –
Suwannee County, FL – Armed Robbery
Hardware – Monticello,
MN - Robbery
Gas Station – Newport
News, VA – Armed Robbery (2 killed)
Grocery – State
College, PA – Burglary
Jewelry – Memphis, TN
Jewelry - Albany, NY _Burglary
Jewelry - Colonie, NY - Burglary
Jewelry - Aurora, OH – Robbery
Jewelry - North Attleboro, MA - Robbery
Jewelry - Louisville, KY - Robbery
Jewelry - Albemarle, NC – Robbery
Restaurant – St
George, UT – Armed Robbery (Pizza Hut)
Gaithersburg, MD – Armed Robbery
Tobacco – Santa Clara
County, CA – Robbery
• 19 robberies
• 7 burglaries
• 1 shooting
• 2 killed
Click to enlarge map
Rick Cooper named District Asset Protection Manager for Burlington
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VP, Asset Protection & Retail Operations
Washington, D.C. - posted
The candidate will oversee the development of innovative strategies, programs
and solution which help retailers mitigate loss and reduce total retail risk;
Direct oversight of the NRF Loss Prevention Council and Retail Operations
National Account Sales Executive
Remote Opportunity - posted
Interface is seeking a talented National Account Sales Executive to join
our diverse, highly motivated sales team. This individual will propose, advance
the sales process, close and support the sale of our managed Access Control,
Intrusion & Interactive Alarm monitoring portfolio, IP video products, and
industry leading Business Intelligence solutions with a focus on the large,
multi-site U.S. businesses and targeted verticals...
Corporate Risk Manager
Seattle, WA / Tacoma, WA
/ Portland, OR - posted
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
Corporate Risk Manager
San Diego, CA / Los Angeles, CA
/ Ontario, CA
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
Corporate Risk Manager
Atlanta, GA / Birmingham, AL - posted
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
Physical Security Operations Center Leader
Columbia, MD - posted
The primary purpose of this role is to partner, lead and manage a Central
Station/Physical Security Operations Center driving operational execution and
enhancements to ensure effectiveness and a positive customer experience. This
individual is also responsible for leading a team of operators providing
professional and accurate responses...
Senior Manager, Asset Protection
Orlando, FL - posted
You will lead and manage NA processes and programs to protect company assets,
people and brand. Our mission for this role is to provide an operational focus
on workplace and physical security programs, profit protection and
investigations. You will report to the Consumer Products, Games and Publishing
Executive Director, Global AP and Safety...
Region Asset Protection Manager–Southwest Florida
Fort Myers, FL - posted
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups’ response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA;
Burlington, VT; Hartford, CT
Detect and respond to external theft and fraud by working undercover
within the store(s) you are assigned to. Working as a team with store management
and associates in combating loss in the store(s). Developing and analyzing
external theft trends, utilizing information in company reports and information
gathered from store management and associates...
Retail Asset Protection Associate
Medford, MA; Brockton, MA;
East Springfield, MA
The Asset Protection Greeter role is responsible for greeting all
customers as they enter the store, ensuring that customers see the Company's
commitment to provide a safe and secure shopping environment, as well as
deterring theft, shoplifting, or other dishonest activities...
Loss Prevention Supply Chain Manager
Fresno, CA - posted
The Loss Prevention Manager, Supply Chain (LPMSC) drives shrink improvement and
profit protection activities for an assigned distribution center (DC), its
in-bound and outbound shipping networks and its third party pooling centers...
Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted
Responsible for the protection of company assets and mitigation of risk.
Effectively communicates, trains, implements, and monitors all aspects of Asset
Protection programs in assigned markets. These programs include Tier Shrink
Reduction Strategy, training and awareness, store audits, investigative
initiatives, profit protection, health and safety and budgetary compliance...
Regional LP Manager
Pacific Northwest - posted
Minimize losses to the business, improve profitability and provide dedicated
support to the field and all field personnel, focusing on external theft,
internal theft, systems and administrating training and P&P compliance,
stocktaking processing and analysis...
Regional Loss Prevention Auditor
Multiple Locations - posted
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting
operational audits and facilitating training meetings in our clients’ locations.
The audit examines operational controls, loss prevention best practices, and
customer service-related opportunities...
Dallas/Fort Worth Area, TX
Sapphire Risk Advisory Group is seeking a Business Manager to work in the
company’s Dallas-area office in a W2 position and will closely partner with
other members of the team to manage projects and communicate with contractors,
vendors, and clients...
Loss Prevention Security Investigator
San Bernardino, CA - posted
Protecting of Company property against theft. Detection, apprehension, detention
and/or arrest of shoplifters. Internal investigations and investigations of
crimes against the Company. Detect and apprehend shoplifters. Conduct internal
theft, ORC and Corporate investigations. Prepare thorough and concise
Regional Loss Prevention Manager
TX - posted
The position will be responsible for: -Internal theft investigations -External
theft investigations -Major cash shortage investigations -Fraudulent transaction
investigations -Missing inventory investigations -Reviewing stores for physical
security improvements -Liaison with local Police Depts. and make court
Loss Prevention Supervisor
West Jefferson, OH - posted
Provides leadership to the LP staff which includes but not limited to
performance development, direction on daily duties, and meeting department
goals. Supervises Loss Prevention programs and process in the Distribution
Center (DC) and partners with DC Management team to ensure physical security,
product, equipment and employees meet LP requirements...
Flexibility and molding to the environment you're in is the first step towards
integration and inclusion. In order to be absolutely effective, an executive
must first become one with their surroundings and mold to what it is as opposed
to expecting them to mold to you. Seeing and hearing those subtle differences is
the key and changing to it becomes the objective. Once modified, you then have
the freedom to influence change and make a difference.
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