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Agilence Unveils Case Management - Intuitive and Powerful Capabilities Speed Up
and Simplify Investigations
Agilence, Inc., the leading loss
prevention analytics provider for retailers, grocers, and restaurants, has
announced their new case management application designed to streamline,
simplify, and speed up incident investigations and accident inquiries.
Key benefits of the new solution include:
●
Fast and simple case creation
●
Configuration flexibility
●
Centralized data
●
Case data analytics
●
Historical audit trail
●
Collaboration
●
Law enforcement engagements
Read the full article.
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Siffron Names Jim Brodzik New Business Development Manager for LP
We
are pleased to announce the addition of Jim Brodzik to the siffron team as
Business Development Manager, Loss Prevention.
Siffron has seen tremendous
success with its Loss Prevention solutions over the past decade. Jim will lead
business development efforts in further support of siffron’s expanding Loss
Prevention business unit.
Jim comes to siffron with over two decades of experience and expertise in the
loss prevention and asset protection field. He has specialized in creating
win-win, merchandising, shrink mitigation and operational excellence solutions
for the retail marketplace, and has been a leader of multiple global market
development initiatives. He is an active industry leader, holder of six global
patents, and has been a frequent contributor and speaker to RVCF, EPC Global,
and RFID Journal.
Read more here |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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The latest ORC trends in North America
By
Bobby Haskins, Vice President of Retail Partnerships,
Auror
We learned at our inaugural Auror Connect event in March 2022 the true extent of
Organized Retail Crime (ORC) and repeat offending for one of the world’s largest
retailers. According to data collected on Auror’s platform, this retailer was
seeing 10% of people who are offending driving 94% of their loss.
There isn’t a retailer in the world that hasn’t felt the impact of ORC - whether
it’s having to deal with the increasing inventory shrink, struggling with empty
shelves, or not being able to ensure a safe work environment.
How has ORC in North America been developing and how are retailers adapting?
Let’s explore these questions and some trends with a specific focus on the
United States and Canada.
How the ORC crisis is changing
The COVID-19 pandemic brought challenges for retailers like never before. Based
on data from the Auror platform, 12.8% of events reported by North American
users in 2022 have involved threatening behavior. This includes COVID-19
threats, erratic behavior, and being under the influence. A further 6.2% of
events involved serious behavior which refers to aggression, physical abuse, or
carrying weapons. The
decriminalization of retail crimes is also driving an increase in ORC and
had been doing so before the pandemic came along.
How North American retailers are taking action
Data from Auror’s platform shows users based in the US and Canada prevented
more than $50.8 million in theft in 2021 and investigated almost $15 million in
ORC theft. There were more than 45,000 people identified as repeat people.
These numbers have been playing out in real-life right in front of our eyes
thanks to the relentless work retailers are doing to report, solve, and prevent
crime through the platform.
Building
the future of ORC prevention
Retail crime doesn’t rest and neither do we! Building a community is vital to
succeeding against ORC. That’s why we started our
Auror for ORCAs platform and a movement involving ORCAs across the country.
The movement is now over a year old, with 20+ ORCAs working together in the
platform to reduce the impact of crime in our communities.
Click here to read the full article
NRF Protect 2022 Update
NRF
PROTECT Fraud Session Spotlight and Q&A
How retailers are staying ahead of the increase in fraud
Information,
collaboration and technology are key
Next week at NRF PROTECT,
a panel of retailers and experts will share their perspective on what’s going
on, why cases are rising and what can be done to stem the rising tide. The
session, curated by NRF partner Card Not Present, is titled “Why
has fraud gone haywire since the holidays – and what can we do about it?”
In advance of the conference, DJ Murphy, editor-in-chief of Security Portfolio,
shared his expertise on the topic.
Retailers are reporting that incidents of fraud are
rampant. Why is this year different from past years? What’s at the root of the
upsurge?
There are several reasons fraud has skyrocketed to new heights and stayed there.
First, as digital transactions go, so goes fraud. Fraudsters can simply get
away with more when there are more legitimate transactions in which to hide.
More volume means fraud prevention teams, already strapped for resources, have
to evaluate more transactions with, usually, the same number of team members.
And resources are always hard to come by.
![](http://d-ddaily.com/images/6-14-22nrf.PNG)
Are there types of fraud that are increasing at a
greater rate? Is there any rhyme or reason why one or two types of fraud are
proving to be more viral?
Traditional clean fraud (i.e., a fraudster enters stolen credit card into the
checkout page of a retailer’s site) and all the variations on it will always be
with us, but there are several other fraud attacks that have taken center stage
recently. Account takeover — when a fraudster secures login credentials
and takes over someone else’s online account — is perhaps the biggest current
problem for an entire range of digital businesses.
nrf.com
Click here to
learn more & register for NRF PROTECT 2022
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The U.S. Crime Surge
The Retail Impact
40% of Law Enforcement Agencies Reported No
Crime Data in 2021
What Can FBI Data Say About Crime in 2021? It’s Too Unreliable to Tell
The transition to a new data system creates
huge gaps in national crime stats sure to be exploited by politicians in this
election year.
Nearly 40% of law enforcement agencies around the country did not submit any
data in 2021 to a newly revised FBI crime statistics collection program,
leaving a massive gap in information sure to be exploited by politicians in
midterm election campaigns already dominated by public fear over a rise in
violent crime.
The gap includes the nation’s two largest cities by population,
New York City and Los Angeles, as well as most agencies in five of the
six most populous states: California, New York, Illinois,
Pennsylvania, and Florida.
In 2021, the FBI retired its nearly century-old national crime data
collection program, the Summary Reporting System used by the Uniform Crime
Reporting (UCR) program. The agency switched to a new system, the National
Incident-Based Reporting System (NIBRS), which gathers more specific information
on each incident. Even though the FBI announced the transition years ago and the
federal government spent
hundreds of millions of dollars to help local police make the switch,
about 7,000 of the nation’s 18,000 law enforcement agencies did not successfully
send crime data to the voluntary program last year.
By contrast, in 2020, around 2,700 agencies did not report crime data to the
FBI. (In some cases, an agency will submit data, but the FBI rejects it.)
The data gap will make it harder to analyze crime trends and fact-check
claims politicians make about crime, and we’ll likely have to live with
greater uncertainty for at least a couple of years, criminologists say. Jacob
Kaplan, criminologist at Princeton University, said
because many big cities and populous states stopped reporting, it’s especially
difficult to draw conclusions from the 2021 data.
“I don't think you could get national numbers, at least not useful national
numbers, from this data,” Kaplan said. “It's going to be really hard for
policymakers to look at what crime looks like in their own community and compare
it to similar communities.”
Last week, the
FBI released crime statistics for the first quarter of 2022, compiled from
56% of law enforcement agencies across the country. Data from more than
8,000 agencies was missing, signaling that the national crime statistics may
continue to miss a significant number of agencies in the near future.
themarshallproject.org
![](http://d-ddaily.com/images/6-14-22marshal;.PNG)
2.1M Unreported Crimes Across the U.S.
Philly police underreported crime data to FBI for city's bloodiest year on
record
The Philadelphia Police Department
underreported crime statistics to the FBI for 2021, a historically bloody year
for the city, new data show.
Roughly
2.1 million crimes across the country will go unreported to the FBI,
according to data examined by The Marshall Project and Axios. Philadelphia is
among the roughly 60% of U.S. law enforcement agencies that failed to report
a full year of data or no data at all to the federal agency.
All in, Philadelphia reported only nine months worth of data to the FBI’s
National Incident-Based Reporting System. Local police officials cite the city
implementing a new crime reporting system for the gap in data.
The Philadelphia Police Department received nearly $4 million in 2016 to
upgrade its reporting system, which was officially launched on April 1,
2021, Axios reported. The FBI also switched to a new recording method last year,
the National Incident-Based Reporting System, amid a push to better record crime
figures and individual incidents.
Philadelphia Police Sgt. Eric Gripp told the outlet that there was a
"significant project delay" to upgrade the city’s previous system, which was
compounded by the pandemic.
Philadelphia set an all-time record for homicides in 2021, recording 562
deaths. The crime has spilled into this year, with the city hitting 200
homicides just after Memorial Day weekend.
The skyrocketing crime in the city sparked an impeachment effort of the
city's progressive district attorney, Larry Krasner, which was launched this
week by three Republican state representatives.
foxnews.com
Another City Overwhelmed by Retail Violence
Oakland Little Saigon business owners fed up over daily crime, demand change
Robberies at gunpoint, arsons, break-ins and assaults. These are just some of
the struggles business owners in Oakland's Little Saigon face regularly. They're
so fed up, they've banded together to make their voices stronger together
and as a way to survive.
![](http://d-ddaily.com/images/6-1422abc7.PNG)
Lele Quach owns a family-run Cam Huong restaurant in the 700 block of
International Boulevard, right in the heart of Little Saigon. Through tears, she
explains the stresses and terror of doing business these days.
"Crime is increasing exponentially on the daily. Every day, it's increasing,
it's getting more violent more brutal," she continues. In every direction you
turn in this neighborhood with more than 100 small, mostly refugee-owned
shops, you'll see boarded up storefronts and earlier
closing times.
Lynn Truong says she used to close her grocery store Sun Hop Fat at 8 p.m., but
now she closes at 4 or sometimes 5:30. Oanh Trinh owns Lucky 7
Cigarettes, which has been robbed seven times. Graffiti-covered plywood
still covers the front windows. But that wasn't the worst of her woes. Thinh Le
even sleeps on the floor of his Kim Viet Jewelry store every night after being
broken into 10 times in one year.
Nearly two dozen business owners have come together on a Monday morning
to tell their stories and share surveillance videos of arsons, sideshows and
attacks. It's an effort so the city will start paying attention.
abc7news.com
Business Robberies Surge in Dallas
Murder rate rises in Dallas, amplifying feelings of helplessness and calls for
change
Police have recorded 110 slayings through Monday, up about 18% compared
with this point in 2021.
Robberies, which decreased significantly last year, are
now up, driven by a rise in those committed at businesses. Year to date,
there have been
231 business robberies, up nearly 17% from last
year's 199.
Overall, violence in Dallas is down this year about 2.4% — or 126 fewer victims
— from last year’s numbers. That’s due in large part to fewer sex offenses,
which are typically underreported crimes.
Aggravated assaults have remained steady. Police reported 3,484 aggravated
assaults so far this year, 11 fewer than in 2021.
dallasnews.com
What Happens to Shoplifting Calls? Civilian Unit? Online Only?
How does this new policy impact the stores?
Dallas police propose new strategies to improve response times on emergency
calls
The department wants to boost the number of police reports they take
online and over the phone.
Police
response times have spiked in recent years, which the department has attributed
to more calls for service and a shortage of officers. From 2011 to 2021, Dallas
police 911 administrator Robert Uribe said there’s been a 53% increase in the
number of highest-priority calls — priority ones — even as the number of sworn
officers has fallen 11%.
He said police could require residents come to substations to file reports or
report online or over the phone for low-priority calls that aren’t in
progress, such as minor accidents, thefts, criminal mischief and
burglaries of coin-operated machines or vehicles. Patrol officers have spent
an average of 134,091 hours on those calls each fiscal year from 2018 to 2021,
he said.
Uribe also proposed creating a civilian unit to respond to those calls and other
low priorities, such as reports of abandoned properties, loud music,
panhandling, sleeping in public, burglaries of residences and businesses that
aren’t in progress.
Police plan to move forward with the strategies. The chief said the department
will conduct outreach to educate the public and will be training staff on the
changes over the next few months.
dallasnews.com
New Gun Measures Gather Bipartisan Momentum
McConnell boost adds to momentum of Senate gun legislation
A bipartisan framework to keep guns out of the hands of dangerous individuals
and boost funding for mental health treatment has strong momentum after
Senate Minority Leader Mitch McConnell (R-Ky.) endorsed it Tuesday. McConnell
says he is planning to vote for legislation based on the framework, which would
make him the 11th Republican in the Senate to back it.
Ten other Senate Republicans, led by Sen. John Cornyn (Texas), the chief
Republican negotiator, have already signed onto the framework, which would
provide billions of dollars in mental health grants to states, restrict
convicted domestic abusers and individuals subject to domestic violence
restraining orders from buying guns and strengthen background checks for gun
buyers between the ages of 18 and 21.
McConnell said a poll of gun owners presented by Cornyn at the Republican lunch
on Tuesday showed “support for the provisions of the framework is off the
charts” and “overwhelming.”
thehill.com
Buffalo Supermarket Shooter Payton Gendron Charged With Federal Hate Crimes
Teen also faces firearm charge that carries possible
death penalty
Virginia law enforcement among best in nation for reporting crime stats
Utah's crime data reporting to the FBI is exceptionally complete
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COVID Update
591.4M Vaccinations Given
US: 87.5M Cases - 1M Dead - 83.3M Recovered
Worldwide:
541.8M Cases - 6.3M Dead - 517.1M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.
Private Industry Security Guard Deaths: 359
Law
Enforcement Officer Deaths: 782
*Red indicates change in total deaths
![](http://d-ddaily.com/images/6-14-22covid.PNG)
Security Officers See Surge in Violence During
Pandemic
Oakland, SF Security Officers Demand Workplace Protection
The security officers have experienced an increase in violent situations
during the coronavirus pandemic.
On
Tuesday, more than 100 security officers from downtown Oakland and San
Francisco rallied on Broadway in Oakland, demanding
increased protection from their employers.
The guards work in office buildings and public facilities and they are asking
their employers for recognition and to take responsibility through hazard pay
and providing de-escalation training to deal with violent situations.
The security officers have experienced an increase in violent situations
during the coronavirus pandemic linked to increased houselessness and the
lack of needed treatment for mental illness.
"We need increased accountability from our employers in terms of what is the
plan when you are dealing with a violent situation? How are our security
officers supposed to handle situations with homelessness, with mental illness?"
said Steve Boardman, communications director with Service Employees
International Union-United Service Workers West, or SEIU-USWW.
There have been reports of violent robberies, being attacked by unhoused
people when trying to clear them from an area, and
violence and hostility as officers enforce COVID-19 protocols like
the mask mandate.
The organization represents around 17,000 security officers statewide with a
large concentration in downtown Oakland and downtown San Francisco. They are
campaigning for the renewal of their contract and will be prioritizing increased
protection.
nbcbayarea.com
Retail's COVID Bounceback
Private Investors Buy Up Retail Real Estate as Bigger Players Remain Cautious
Prices of retail property are looking
attractive after years of weak growth
Private
investors are snapping up shopping centers and other
bricks-and-mortar real estate, a bullish sign for the beleaguered retail
property sector as it emerges stronger than expected from the Covid-19
pandemic.
If current trends persist, brokers expect REITs and major institutions to follow
these smaller investors to the market. “We expect all of the major capital
sources to want to have exposure to retail,” said Danny Finkle, co-head of
retail capital markets at JLL. The renewed investor interest in retail marks
a turnaround for a sector that has been struggling to adapt to the rise in
e-commerce since before the pandemic.
Retail property transaction volume in the U.S. surged last year to nearly $82
billion, a 24% increase from 2019, according to MSCI Real Assets. The
enthusiasm continued in the first quarter of this year, with transaction volume
hitting $25 billion by April 30, an 82% increase over the same period in
2021.
Investors are warming to retail partly because of population shifts that
favor suburban shopping, as evidenced by the growing popularity of open-air
shopping centers. Meanwhile, the retailers that survived the pandemic’s
initial lockdowns and surge in online shopping have found many customers
still want to shop in person.
“Things have not only stabilized, but conditions have improved to some of the
best fundamentals I’ve seen since 2007, maybe better,” Mr. Ziff said.
wsj.com
OSHA pushes new COVID-19 enforcement program
Regulatory Update: OSHA Pushes COVID Standard and Other Rulemakings
OSHA has announced that COVID enforcement is the agency’s top priority for
2022.
“COVID-19 has been the occupational health issue of our time,” he noted
in recent testimony before the House of Representatives Committee on Education
and Labor’s Workforce Protections Subcommittee. He added that his agency is “working
to finalize a permanent COVID-19 standard to ensure healthcare workers are
protected as long as COVID-19 is a threat.”
At the hearing, he described the development of an infectious disease
standard to apply to high-risk workplaces as a top priority for the agency.
Had one been in place prior to the pandemic, he argued, “OSHA would have been in
a better position to address COVID.”
However, he did not provide a target date for when the new standard would be
issued. Unlike the Emergency Temporary Standard (ETS) on COVID that was met
with such fierce opposition and was struck down by the Supreme Court, this time
the agency will follow all of the notice and public comment procedures normally
required for the development of a federal regulation.
ehstoday.com
valawyersweekly.com
People who caught Covid in first wave get ‘no immune boost’ from Omicron
UK at start of new Covid wave driven by BA.4 and BA.5, data suggests
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Retailers Share Shipping Cost Concerns with
Biden
‘The rip-off is over’: Biden urges shipping reform during Port of Los Angeles
visit
The president warned carriers that new
regulations, aimed at cracking down on skyrocketing shipping costs, are coming
House
lawmakers on Monday passed the Senate version of the Ocean Shipping Reform
Act of 2022 through a 369-42 vote, sending the measure to President Joe
Biden’s desk. Biden is expected to sign the bill into law.
The president leveled a warning on Friday at the nine top ocean carriers
as he urged for swift passage of legislation to crack down on skyrocketing
shipping costs.
The bill is part of the administration’s plan to address rampant consumer
price inflation that has reached a new 40-year high. The proposal empowers
the Federal Maritime Commission to self-initiate investigations into carriers’
business practices and provide a pathway for shippers to seek financial relief
when hit with unreasonable fines.
Federal agencies responsible for oversight of rail and ocean shipping have
sought to hold freight carriers accountable in recent weeks through a
combination of
hearings,
newly proposed rules, and
fines.
The profits for the carriers, which operate as three major consortiums, are
costs for their customers. Wade Miquelon, JoAnn Stores president and CEO,
told the president by phone in the video that price
hikes had added nearly $100 million in costs for the retailer.
Hal Lawton, president and CEO of Tractor Supply Company, told the
president in another call that heightened container prices alone had left his
costs skyrocketing.
retaildive.com
Police & Facial Recognition Tech
Groups launch research program to study police facial recognition in Ontario
A joint research program in the province of Ontario between a university, a
policing technology accelerator, and a civil liberties organization will
explore the implications of facial recognition by law enforcement and seek
answers to difficult questions surrounding the biometric modality.
The V13 Policetech Accelerator is a collaboration between the Cobourg Police
Service and the Northumberland Community Futures Development Corporation to
create and implement innovative policing technologies and best practices in
Ontario. The team will look to develop and validate new approaches for
policing and facial recognition in a pilot-scale environment set in a small town.
“There is significant concern about facial recognition technology in
policing, particularly with regard to bias in the technology and lack of
oversight. We all desire our communities to be safer, but we also want
deployments of technology by police to be fair and to preserve privacy except
where truly justified,” says Slane.
biometricupdate.com
Inflation Hits Highest Mark in Four Decades in
May
U.S. Retail Sales Declined 0.3% in May
Consumers pulled back at auto dealerships, online shopping, and spent more
at gasoline stations
So
far this year, consumer spending has broadly held up, according to government
data through April. Consumer spending accounts for about 70% of U.S. economic
output. A strong labor market and rising wages are helping to support spending
on services, for which there is pent-up demand from the pandemic.
Consumers are continuing to shift spending to services from goods as many
Americans resume more in-person activities
such as travel and dining out.
Companies are
struggling with higher inflation, which they say is increasingly hard to
pass on to consumers. Some large retailers such as Walmart Inc. and Target Corp.
in recent weeks
reported steep profit declines as rising supply-chain, wage and
inflation-related costs ate into earnings.
wsj.com
McKinsey & Company on Fear's Role - It's With
Us Everyday
Fear factor: Overcoming human barriers to innovation
85 percent of executives we recently polled agree that fear holds back
innovation efforts often or always in their organizations
Three fears. Innovation is critical to growth. But fear can stop experimentation
in its tracks, leading to less creativity and less ambitious ideas. To learn how
organizations successfully create a culture of innovation, McKinsey surveyed and
interviewed executives who lead innovative projects around the world. The top
three fears holding back corporate innovation were fear of criticism, fear of
uncertainty, and fear of negative impact on one’s career, McKinsey research
found. Yet nine out of ten companies are doing nothing to relieve these fears.
mckinsey.com
Starbucks threatens that unionizing could jeopardize gender-affirming health
care
SpartanNash acquires 3 Shop-N-Save West Michigan grocery stores
'Shrinkflation': Companies hide rising costs by shrinking the size of everyday products
Senior LP & AP Jobs
Market
Director Global Security Operations Center job posted for FedEx in Memphis, TN
Leads
and supervises all Global Security Operations Center (GSOC) operations to ensure
state-of-the-art delivery of the following activities/capabilities on a global
basis: security system monitoring and response, intelligence gathering and
analysis, risk assessments, communications, reporting, emergency response &
security officer dispatching, all in a center that operates 24/7.
careers.fedex.com
Director, Global Security Operations job posted for WeWork in Columbus, OH
As
a Director, Global Security Operations you will lead the strategic development
and direction of key security support functions at WeWork. This role will
proactively establish targeted programs/processes to address emerging security
and business risks. This leader will effectively manage a team of security
professionals poised to identify vulnerabilities, understand the threat
landscape, and provide innovative solutions to mitigate risk to people, assets,
operations, and brand.
careers.wework.com
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please. If
it wasn't for them The Daily wouldn't be here every day for you.
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In 2013, Spartan Stores merged with Nash Finch to
create SpartanNash, now the 5th largest food distributor in the US and the
leading distributor of grocery products to US military commissaries domestic and
abroad. For SpartanNash to continue to evolve and become more efficient, they
needed a data analytics solution that could improve organization-wide efficiency
and performance by addressing their industry-specific needs.
Adopting
Agilence delivered an immediate ROI. Within the first eight months of
implementing Agilence, SpartanNash increased identified fraud by 3x on a year
over year basis. With the help of Agilence, SpartanNash’s Asset Protection team
saw a 50% reduction in investigative time by cutting the average time from
identification to resolution from 4 days to 2.
See what else the team achieved with Agilence
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Inaugural Emerging Technology Showcase to Provide New Solutions that Reduce
Cyber Threats in the Retail & Hospitality Industry
The RH-ISAC event will take place on June
29-30 in a virtual format and is open to cybersecurity professionals working in
the consumer-facing sector.
The
Retail & Hospitality
Information Sharing and Analysis Center (RH-ISAC) will host an
Emerging
Technology Showcase on June 29-30. The event will highlight cutting-edge
cybersecurity technologies and demonstrate how these solutions can mitigate
cyber threats in the consumer-facing sector.
“The Emerging Technology Showcase aims to help companies strengthen their
security posture through the use of new technologies,” said Suzie Squier,
president of the RH-ISAC. “Each tech company showcased has been recommended by
RH-ISAC members and vetted by the Emerging Technology Working Group.”
The Emerging Technology Showcase is tailored for strategic leaders and
cybersecurity practitioners from physical and online retailers, gaming
properties, grocers, hotels, restaurants, consumer product manufacturers, or any
company that handles consumer data.
To learn more about the event or to register, visit
rhisac.org/emergingtechshowcase
Robot Cybercriminals & Deepfakes
Is that your boss on the phone, or a robot criminal?
Bank robbers faked the voice of a company’s director in order to
steal $35 million in a 2020 fraud case in the United Arab Emirates. An
employee believed they were speaking with the executive on the phone, directing
them to transfer funds. But the employee was speaking with a deepfake imitating
the director.
Artificial
voices are a booming industry. The language school
Berlitz uses synthetic voices to create teaching programs that would be
expensive and time-consuming to record from humans reading scripts. An AI
company that works with Berlitz on the programs, Hour One – with the ironic
slogan, “Humanize your content” – urges customers to create voices – or an
entire artificial humanoid character – on its website.
But what about the capacity for fraud? The UAE case was not the only example of
executive voices being faked to mislead employees. The CEO of a company in
the United Kingdom fell for the same sting in 2019,
The Wall Street Journal reported, costing his company a quarter-million
dollars.
Deepfake videos have been used to mislead voters and consumers on YouTube
for years. Last month scammers
created a video of Tesla founder and Twitter troll Elon Musk supposedly
endorsing a cryptocurrency. Doctored videos (known as “cheapfakes”) of
House Speaker Nancy Pelosi stuttering and slurring her words have been posted
several times.
But deepfake audio fraud is different, cybersecurity experts say. This is not a
YouTube stunt designed to go viral. It is a targeted and crafty fraud
representing an evolution of phishing, the scam in which malicious links are
dropped into office emails and used to defraud companies. The FBI reported last
month that compromised business emails
stole $43
billion from companies over the past five years, making it the costliest
cyber crime.
One favorite trick of criminals is “spoofing” emails, making them look like they
are coming from a top executive who is directing the transfer of funds.
Employees have gotten better at spotting fake emails, by looking at the sender’s
email address, or strange language. But employees don’t think to listen for
faked instructions from executives. We trust our ears too much, experts say.
sfexaminer.com
Data Breach Response Strategy
The do’s and don’ts of communicating a data breach
Data breaches are occurring more frequently than ever before, even when
organizations have the best security precautions in place. According to the
Identity Theft Resource Center’s
2021 Data Breach Report, data breaches rose 68% from the previous year,
reaching the highest number ever reported. That said, while a cyberattack may be
out of an organization’s control, one thing it can and should control is how it
communicates a breach.
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Lean into the Incident Response Plan
The incident response plan should provide accurate and timely information that
accounts for all these customer questions and keeps their best interests in
mind. This plan must be communicated and adopted beyond security and IT teams
by a crisis management team that extends across all departments. Every
person in the communications chain must report their findings to the executive
level for all angles and aspects of the breach to be considered.
Maintain Open and Consistent Communication
In terms of how information is communicated, an organization must give its
affected customers a clear understanding of which data was lost and when the
incident occurred. End users require as much information as possible to
understand how this breach could impact their lives and businesses. Some of the
top questions to ask your team when communicating a data breach include: what
happened and what do we know, what is the scope of the incident, how did we
impact this, and how exactly can we help the customer? In asking these
questions, an organization can ensure they are fully prepared to communicate
to the customer and openly address their concerns in a consistent manner.
Be Transparent
A data breach can happen to any organization, at any time — so an organization
should also never assume or share with their customers that it won’t happen
again… because it might. Instead, it should assure the affected customer that
the incident is being properly contained and managed. To best support customers,
an organization should let its customers know that it is prioritizing
security and taking the necessary steps to mitigate future potential breaches
as well.
securitymagazine.com
Cyberattack Subscription Service
Illinois Man Sentenced to 2 Years in Federal Prison for Operating
Subscription-Based Computer Attack Platforms
An
Illinois man was sentenced today to 24 months in federal prison for
running websites that allowed paying users to launch powerful distributed
denial of service, or DDoS, attacks that flood targeted computers with
information and prevent them from being able to access the internet.
“Gatrel ran a criminal enterprise designed around
launching hundreds of thousands of cyber-attacks on behalf of hundreds of
customers,” prosecutors wrote in a sentencing memorandum. “He also
provided infrastructure and resources for other cybercriminals to run their own
businesses launching these same kinds of attacks. These attacks victimized wide
swaths of American society and compromised computers around the world.”
Records from the DownThem service revealed more than 2,000 registered users
and more than 200,000 launched attacks, including attacks on homes, schools,
universities, municipal and local government websites, and financial
institutions worldwide. Many AmpNode customers were themselves operating
for-profit DDoS services.
Gatrel’s DownThem customers could select from a variety of different paid
“subscription plans.” The subscription plans varied in cost and offered
escalating attack capability, allowing customers to select different attack
durations and relative attack power, as well as the ability to launch
several simultaneous, or “concurrent” attacks.
justice.gov
Vulnerability management mistakes CISOs still make
These common missteps and misconceptions may be
keeping your vulnerability management from being the best it can be.
Some world leaders take the hint and start building bulwarks against deepfake
danger |
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E-Commerce: The Least Profitable Retail
Business Model?
Retailers grapple with e-commerce’s drag on profits: report
Pure-play
e-retailers are twice as likely as brick-and-mortar retailers to report that
they’re unprofitable (44% versus 20%), and are nearly twice as likely to say
they are struggling to make the investments necessary to improve profitability
(69% versus 39%), according to a survey of global retail leaders conducted by
Ipsos for Publicis Sapient and Salesforce.
The scramble to ramp up e-commerce during the pandemic took a toll, with a
vast majority (70%) of those surveyed saying it was done in “less-than-optimal
ways;” pure-play e-retailers (78%) and specialty non-apparel retailers (80%)
were most likely to agree with this. Grocers, among the least likely to expect
improved e-commerce profits, face unique challenges, per the report.
To boost profits, retailers’ investment priorities include digital customer
experience and omnichannel commerce in the top spots; supply chain
modernization and marketing tech/data monetization in the middle; and customer
service, digital store, and strategy at the bottom.
Consumers expect to be able to buy just about anything online, but retailers in
general seem to be facing the reality that it’s one of the least profitable
ways to conduct business.
With stores closed off early in the COVID-19 outbreak and then many people wary
of in-store shopping even as they opened, retailers of all sizes pivoted
quickly, sending e-commerce soaring. That has subsided to a great degree as
shoppers returned to stores in recent months.
Still, 85% of the retail executives surveyed believe “that the COVID-19 pandemic
has forever changed the nature of retail,” according to the report. Even more —
a whopping 96% — believe that online sales will continue to grow, no matter
what happens with the pandemic.
retaildive.com
The Drone Delivery Surge
Amazon says it will begin delivering packages by drone in California later this
year
Other companies, like Alphabet and Walmart, have already started to make
similar flying deliveries.
Amazon said Monday it will begin to
deliver products using Prime Air drones in Lockeford, California, later this
year. It’s the first time the company plans to use drones for customer
deliveries in the United States.
The company received
approval in 2020 from the Federal Aviation Administration to fly drones,
and other firms, like Alphabet and Walmart, have already started to make
similar flying deliveries.
Walmart’s drone delivery program is available to more than 4 million households
in the U.S., for example. And Alphabet’s Wing program has been
delivering food and other products in Australia.
Amazon said it plans to deliver products by drone into the backyards of
residents in Lockeford, California — which is about 40 miles south of Sacramento
— and will use feedback from the service to improve its system. Amazon said the
drone technology can detect and fly around obstacles like chimneys.
cnbc.com
Walmart makes push for U.K. sellers on its U.S. marketplace |
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La Habra, CA: .CHP seizes over $200,000 worth of stolen Lululemon apparel
California
Highway Patrol investigators intercepted a stolen shipment of Lululemon leggings
with a retail value of more than $200,000. CHP officials assigned to the Border
Division’s Organized Retail Crime Taskforce located 16 boxes of stolen Lululemon
leggings located inside a La Habra apartment, officials announced in a news
release. There were 1,861 stolen items seized by investigators with a retail
value of over $203,000 “According to Lululemon representatives, this is the
largest recovery of stolen items in the company’s history,” CHP said in a Monday
news release. The merchandise was stolen from retail locations across the
country, including stores in Ohio, Illinois and Wisconsin. Officials began
investigating after being alerted to three large boxes of Lululemon merchandise
being shipped from Ohio to the apartment in La Habra. CHP said the investigation
remains ongoing, and “apartment residents claimed no knowledge of what the boxes
contained.”
nbcsandiego.com
Lower Paxton Township, PA: Men Wanted For Multi-State Scam Involving Thousands
In Jewelry, Cash Starting At PA Kohl's
Two
men seem to be taking Kohl's cash literally rather than a department store
coupon, as they to appear be a part of a multi-state scam involving thousands of
dollars of jewelry and cash at Kohl’s, police say. The unidentified two men
pictured purchased $2,180 of jewelry from the department store in Harrisburg on
June, 3, according to a release by Lower Paxton Township police. “When paying
the males performed a quick change scam by confusing the cashier and were able
to leave the store with an additional $1,000 in cash,” the police state in the
release. Since the time of the “quick change scam” the store’s Loss Prevention
District Manager was notified that the jewelry was returned at a Kohls in
Kentucky, according to the release.
dailyvoice.com
Salt Lake City, UT: Thief caught on camera drilling into gas tank &catching on
fire
As
gasoline prices soar, some thieves have resorted to stealing gas in a very
dangerous way. One Salt Lake City business has been victimized multiple times.
The business manager is fed up, and now the thief has scars for his trouble. A
truck parked outside Summit Fire and Protection had already had its catalytic
converter stolen and the gasoline siphoned out when another thief showed up
Saturday, in broad daylight, and tried to steal the gas. But he paid a price for
the costly crime he committed. "Some people try to take the easy way out of
everything," said branch manager Travis Mills, showing surveillance video of the
theft in progress. Not long after 10 a.m. Saturday, Mills was notified about a
gas theft from one of the trucks that also caught fire. "The guy tried to siphon
gas out of it and he wasn't getting the siphon to work," Mills said. "So he
decided to drill the gas tank, and that's when he caught on fire." On the
surveillance video, you can see the thief underneath the work truck on the side
of the gas tank. A white pickup truck is parked next to the work truck. At one
point, the thief pops up quickly with his shirt on fire and runs away from the
truck. The thief had to stop, drop and roll across the parking lot before his
accomplice picked him up and they escaped.
ksl.com
Update: Northbrook, IL: Suspect charged in theft from Louis Vuitton
A Chicago man has been charged in one of the two smash-and-grab thefts last fall
from the Louis Vuitton store in Northbrook Court, officials said Wednesday. Tony
Simmons, 19, is facing one felony count of robbery, according to a news release
from the Northbrook Police Department. Simmons and seven other people forced
their way into the store the evening of Oct. 5 and stole purses and luggage
worth more than $77,000, the release said. Several of the bags had GPS trackers
inside, and officers found one of the trackers discarded along I-94.
Investigators determined that a palm print on the tracker was a match to
Simmons, and that other evidence also placed him at the scene during the crime,
police said. Simmons is currently being held at the Cook County jail, according
to the Cook County sheriff's website, and his next court date is scheduled for
June 22.
dailyherald.com
Cottonwood Heights, UT: Police ask for help identifying man wanted in alleged
AT&T store theft case
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Shootings & Deaths
Colorado Springs, CO: 17 year old female asked not to work with coworker facing
charges for her murder at Walgreens
The
victim in the death investigation at a Colorado Springs Walgreens has been
identified. Court documents identified the victim as 17-year-old Riley Whitelaw.
Monday, Academy School District 20 confirmed she was a student at Air Academy
High School. Saturday, Colorado Springs Police Department (CSPD) received a 911
call at the Walgreens located at 6820 Centennial Blvd., just before 7 p..m.
Police say the Walgreens manager stated he found a body in the break room.
At approximately 7:02 p.m., police found a female body on the floor of the
employee's breakroom. Police say Whitelaw suffered trauma to her neck area.
Stains of blood were discovered on the floor, cabinets, and counter of the break
room. That manager told police during an interview that at 5:30 p.m., he was
contacted by a different manager and that was when he noticed Whitelaw didn't
return to work. In a surveillance video, the manager stated an employee, Joshua
Johnson was stacking bins in front of the surveillance camera, until it blocked
the camera. The manager said someone had taped paper over the windows in the
area of the break room. After the manager watched the surveillance footage of
Johnson checking in the area of the break room, court documents show the manager
opened the door and saw a person on the floor, recognized to be Whitelaw.
Police say Whitelaw had complained in the past about Johnson and that he made
Whitelaw feel uncomfortable. Johnson was warned by managers to keep things
professional. Many weeks ago, police say Whitelaw requested to work a different
schedule because Johnson made her feel uncomfortable. When Whitelaw requested to
work more hours, she was told it would require her to work with Johnson.
krdo.com
El Monte, CA: Community Mourns Two Police Officers Killed in Motel Shooting
Outside
the El Monte police headquarters, a memorial tribute grew overnight as people
dropped off flowers, candles and messages of support. It was the tight-knit
community's response to the deaths of two police officers killed early Tuesday
evening, after they were struck in a motel shootout while responding to a report
of a possible stabbing. One of those officers had just joined the El Monte
police force, and had been out patrolling for less than a year. The other
officer was a veteran of the department, dedicating 22 years of his life to law
enforcement.
El Monte interim Police Chief Ben Lowry called the officers heroes. "These two
men were loved," Lowry said at a Tuesday night news conference. "They were good
men. They paid the ultimate sacrifice serving their community, trying to help
somebody." According to City officials and several law enforcement sources, the
two officers responded to a report of a possible stabbing at the Siesta Inn
motel just before 5:00 p.m. The officers "confronted the suspect" and a shootout
erupted inside a motel room, Los Angeles County sheriff’s homicide Capt. Andrew
Meyer said. The gunman fled the motel room into the parking lot where more
gunfire was exchanged. Meyer said he didn't know whether the officers were shot
inside the motel or outside. The two wounded officers were taken to LA County
USC Medical Center where they died from their injuries. The alleged gunman was
shot and died at the scene. An emotional procession took place late on Tuesday
night for the two fallen officers as their bodies were transported from the
hospital to the coroner's office.
nbclosangeles.com
Holly Springs, GA: Man fatally shot by Cherokee County narcotics agents during
arrest at Walmart
A man suspected of trafficking drugs outside a Walmart in Holly Springs was shot
Monday night by members of a Cherokee County narcotics squad and later died
after striking two vehicles on I-575, officials said. The GBI was called to
investigate the police shooting. A large police presence converged in the
parking lot of the store just off the interstate on Holly Springs Parkway,
including authorities from the Cherokee County Sheriff’s Office and Canton
Police Department. About 7:30 p.m., the Cherokee Multi-Agency Narcotics Squad
was conducting an undercover operation at the Walmart when a man thought to be
selling heroin and fentanyl was approached by agents, Cherokee sheriff’s office
spokesman Jay Baker said in a news release. The suspect, whose name was not
released, attempted to flee the area and in the process rammed an agent’s
vehicle and drove toward agents, Baker said. At that point, the agents fired at
the suspect, striking him. Despite being hit, the man drove his SUV north on
Holly Springs Parkway and struck a guard rail, drove down the exit ramp from
I-575 in the wrong direction and hit two vehicles, according to the release. The
drivers of those vehicles were not injured. After the crash, the suspect was
taken to Wellstar Kennestone Hospital, where he died from his injures, Baker
said.
ajc.com
Tampa, FL: Person and dog shot outside Spring Hill Publix, deputies say
A
person and a dog were seriously injured after deputies said a man shot them
outside a Publix in Spring Hill on Tuesday. The suspected shooter is in custody.
The shooting happened Tuesday morning at the Publix located on 160 Mariner
Boulevard – not far from the Pasco-Hernando County line. According to Hernando
County Sheriff Al Nienhuis, several people called 911 around 10:15 a.m. to
report shots fired behind the store. According to Sheriff Nienhuis, the man then
made his way to Publix. “He interacted with an individual that was known to him
and he knew that person was likely going to be behind Publix around this time of
day,” he said. The suspect went up to the person’s vehicle with a gun, according
to Nienhuis, and started demanding money and “anything of value.” “During that
altercation, no shots were fired but right in the middle of that, our suspect
heard a dog barking in a vehicle very close by – totally unrelated to either of
the individuals involved in that altercation,” Nienhuis said. According to the
sheriff, the suspect then went over to the car with the barking dog and shot the
animal as well as a person inside the car. Both were shot “more than once,”
deputies said.
wfla.com
Las Vegas, NV: 2 Shot, 1 Arrested Outside Gift Shop; Security Guard wounded
A female theft suspect and a security guard were wounded in a shooting in the
parking lot of a landmark Las Vegas Strip souvenir shop, and the woman was
arrested, police said Tuesday, Officer Larry Hadfield, a department spokesman,
said both the woman and the guard were injured by gunfire, police were
investigating how the shooting happened, and no other suspects were sought. The
conditions of the two injured people were not immediately known. Hadfield said
the woman was taken into custody. A police statement said gunfire happened just
before 6 p.m. near Las Vegas Boulevard and Sahara Avenue. Hadfield said it
happened in the parking lot of Bonanza Gifts, a store that advertises itself as
the world’s largest souvenir shop.
usnews.com
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●
C-Store – Burlington,
NC – Armed Robbery
●
C-Store – Wilton, ME –
Robbery
●
C-Store – Dayton, OH –
Armed Robbery
●
C-Store – Southington,
CT – Robbery
●
C-Store - Memphis, TN
– Armed Robbery
●
Clothing - Alpharetta,
GA - Burglary
●
Dollar General –
Paducah, KY – Burglary
●
Dollar General –
McDonough, GA – Armed Robbery
●
Dollar General –
McDonough, GA – Armed Robbery
●
Jewelry - Forestville MD - Armed Robbery
●
Jewelry - Marion, IN - Robbery
●
Jewelry - Bedford, IN – Robbery
●
Jewelry - Carrollton, GA - Robbery
●
Jewelry - Torrance, CA – Robbery
●
Jewelry - Howell, MI – Robbery
●
Jewelry - Davenport, FL - Robbery
●
Jewelry - Lansing, MI – Robbery
●
Jewelry - Grand Rapids, MI – Robbery
●
Jewelry - Chicago Ridge, IL – Robbery
●
Motel – Longmont, -
Armed Robbery
●
Sports – Harrison, AR
– Burglary
●
7-Eleven – Lombard, IL
– Armed Robbery
Daily Totals:
• 19 robberies
• 3 burglaries
• 0 shootings
• 0 killed |
![](http://d-ddaily.com/images/6-15-22map.PNG)
Click to enlarge map
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None to report.
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Featured Job Spotlights
An Industry Obligation - Staffing
'Best in Class' Teams
Every one has a role to play in
building an industry.
Filled your job? Any good candidates left over?
Help your colleagues – your industry - Build ‘Best in
Class’ teams.
Refer the Best & Build the Best
Quality – Diversity – Industry Obligation
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VP, Asset Protection & Retail Operations
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The candidate will oversee the development of innovative strategies, programs
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National Account Sales Executive
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Interface is seeking a talented National Account Sales Executive to join
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/ Portland, OR - posted
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Summary of Role and Responsibilities: A proactive approach to preventing
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Corporate Risk Manager
San Diego, CA / Los Angeles, CA
/ Ontario, CA
- posted
June 10
Summary of Role and Responsibilities: A proactive approach to preventing
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Corporate Risk Manager
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Summary of Role and Responsibilities: A proactive approach to preventing
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The primary purpose of this role is to partner, lead and manage a Central
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Senior Manager, Asset Protection
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You will lead and manage NA processes and programs to protect company assets,
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Region Asset Protection Manager–Southwest Florida
Fort Myers, FL - posted
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Responsible for managing asset protection programs designed to minimize shrink,
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framework for the groups’ response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
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Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA;
Burlington, VT; Hartford, CT
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May 6
Detect and respond to external theft and fraud by working undercover
within the store(s) you are assigned to. Working as a team with store management
and associates in combating loss in the store(s). Developing and analyzing
external theft trends, utilizing information in company reports and information
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East Springfield, MA
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The Asset Protection Greeter role is responsible for greeting all
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Loss Prevention Supply Chain Manager
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The Loss Prevention Manager, Supply Chain (LPMSC) drives shrink improvement and
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Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted
April 22
Responsible for the protection of company assets and mitigation of risk.
Effectively communicates, trains, implements, and monitors all aspects of Asset
Protection programs in assigned markets. These programs include Tier Shrink
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Regional LP Manager
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Regional Loss Prevention Auditor
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The Regional Loss Prevention Auditor (RLPA) is responsible for conducting
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Protecting of Company property against theft. Detection, apprehension, detention
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Regional Loss Prevention Manager
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The position will be responsible for: -Internal theft investigations -External
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Loss Prevention Supervisor
West Jefferson, OH - posted
March 7
Provides leadership to the LP staff which includes but not limited to
performance development, direction on daily duties, and meeting department
goals. Supervises Loss Prevention programs and process in the Distribution
Center (DC) and partners with DC Management team to ensure physical security,
product, equipment and employees meet LP requirements...
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Social networking sites have in essence dissolved any distance between the
professional and the personal life of an executive. They enable employers to see
every aspect of one's life at any given moment and can show historical patterns
that resumes may not overcome in the future. What a person does on the net stays
on the net, what is written will be read and, as time goes on, background checks
will include social networks that go well beyond Linkedin. On the flip side, one
could do well to maintain a sense of professionalism in every thing they do on
the net and their profiles.
Just a Thought, Gus
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