D&D Daily Mobile Edition

The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source

6/10/19

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A Fresh Approach to Commercial Security

By Dan Bresingham, Executive Vice President – ADT Commercial

When you think about ADT, your first thoughts may be that it is best known as a trusted market leader in the home security and automation market. What you may not think about is its role in the commercial security space.

Since our merger with Protection 1 back in 2016, we have been actively building out our commercial capabilities with a talented workforce, expanded geographic reach, enhanced products and technologies, all of which have been supplemented through strategic acquisitions. Some incorrectly say we are new to the commercial scene. Another misconception that we often hear is that our commercial business is based on the Tyco Fire & Security days. While the ADT brand carries a commercial legacy spanning over 100 years, our foundation since re-entering commercial security comes largely from Protection 1’s customer-first philosophy and a management team that has spent the majority of their careers serving this market. We are laser focused on delivering the highest level of customer service at every touch point – from installations and service delivery to billing and ongoing support, and we run our business by focusing on the outliers of each experience and operating metric, not on averages.

To this end, earlier this year we unveiled our ADT Commercial brand, and we plan to operate as a dedicated Commercial Business solely focused on our commercial, national accounts and enterprise customers. With the acquisition of Red Hawk Fire & Security, we are now one of the largest commercial integrators in North America. The timing was right.

In most major cities, we will have dedicated teams to support our commercial clients with separate systems, leaders, processes and personnel including technical competency in advanced security, enterprise and life safety systems.

We will continue to refine and enhance our national account program supported by our National Account Operations Center, two Network Operation Centers and dedicated commercial and national account alarm monitoring centers. We have added new solutions and services to our portfolio including enterprise-level access control and IP-enabled video, risk management services and one of the most comprehensive and experienced fire protection solutions providers in the market.

The foundation of our business is based on the customer experience coupled with a holistic approach to technology and services. We will continue to grow our talented team and capabilities to serve our customers better. Our goal, and the mission of our employees, is to be the best customer service provider in the industry with an experienced, technically competent commercial security team.

We are not new to the commercial space, but we will set new standards in customer service that other companies can only hope to come close to meeting.

Learn more at www.adt.com/commercial

#6 LP Episode

Active Shooter Response: Are You Ready?

Filmed 'Live in Philadelphia' at NRF Protect 2016

Debbie Maples, VP, Global Loss Prevention
& Corporate Security, Gap, Inc.

Episode Sponsored By:

See more of our most-watched videos here

Adam Oberdick promoted to Director, EMEA Loss Prevention for Nike

Previously, Adam was the North American Manager - Digital Loss Prevention. During the six years he's been with Nike, Adam has held various roles including Territory LP Manager, Global Operations Manager and District Manager. He's also held other loss prevention roles for Kmart as Loss Prevention Multi Unit Manager, Interim LP District Manager and LP Manager, and an Investigations role at Target. Adam earned his Bachelor of Arts degree in Criminal Justice from Marshall University. Congratulations Adam!

Crissy Sharpe named Senior Fraud Manager | Global Fraud Prevention | Accounts Payable | Finance Operations for Amazon
Previously, Crissy was an Online Fraud Investigator for Lowe's. During her over eight years with Lowe's Companies, Inc., Crissy held such roles as Area LP Manager, LP Manager and LP Specialist. She earned her Bachelors of Science in Accounting from University of Evansville. Congratulations Crissy!

See All the Executives 'Moving Up' Here

Submit Your New Corporate Hires/Promotions or New Position

ALTO US Teams Up with Anaheim Police Department for 'Carne Asada with a Cop' Community Outreach Event

Local Anaheim residents and shoppers recently joined Anaheim Police Department personnel at Northgate Market on South Euclid Street to enjoy some tasty tacos and quality conversation during the Carne Asada with a Cop event.

While community engagement is the main purpose of events like Carne Asada with a Cop, the event also functions as a casual open forum and gives residents a chance to get to know their police department on a more personal level.

This particular Carne Asada with a Cop was set up by ALTO Alliance with support from the Anaheim Police Department. ALTO represents Northgate Markets, and other Alliance retail members, to ensure offenders are held accountable for their actions. Read more in today's Vendor Spotlight column below.

NRF PROTECT to honor loss prevention, law enforcement experts for combating retail crime

D&D Daily's Publisher Gus Downing Named Ring of Excellence Award Winner
Dep. of Homeland Security Special Agent John Willis Named LERPA Award Winner

A veteran member of the loss prevention community and a Department of Homeland Security investigator will be honored for their efforts to protect the retail industry this week during the National Retail Federation’s annual NRF PROTECT conference in Anaheim, Calif.

“Every day, individuals working in loss prevention are staying one step ahead of lawbreakers to protect the communities they serve and to prevent the next big crime,” NRF Vice President for Loss Prevention Robert Moraca said. “We’re proud to recognize these hardworking individuals for their commitment to safety and to highlight the importance of collaboration between retail and law enforcement.”

Ring of Excellence Award
This award recognizes outstanding leaders in the retail LP community whose “honor, integrity and character serve as an example for the industry.”

This year’s recipient is Gus Downing, president of Downing & Downing, an executive search and consulting firm he founded in 1983 that has helped retailers hire more than 2,800 LP executives. Downing is also publisher and editor of the D&D Daily e-newsletter, which specializes in retail loss prevention and IT security news. He is a second-generation retail LP expert who began his career in 1973 working for a security firm run by his father, Gus Downing Sr., a pioneer in the LP industry. He has held LP leadership roles at retailers including the Children’s Place, Lerner Shops and Gold Circle Stores.

Law Enforcement Retail Partnership Award
This award acknowledges law enforcement officers or agencies that have gone “above and beyond the call of duty” to support the retail industry in combating fraud, protecting assets and reducing losses.

This year’s honoree is Department of Homeland Security Special Agent John Willis, who is being recognized for his work during a 10-year investigation into an organized retail crime group based in San Diego that targeted specialty retail stores. Bringing together multiple retail investigators and law enforcement agencies, Willis’ work led to the 2017 arrest and conviction of 15 suspects and helped reduce violent theft incidents at shopping malls throughout Southern California. The investigation, which recovered approximately $500,000 in merchandise stolen from more than 50 retailers, has been used as an example of successful collaboration between retail and law enforcement in combating ORC losses.

Read More Here

You Can Reach the Top – Just Need to Set Your Vision
Former LP Exec. Now CEO Leading Sears Hometown & Outlet Stores Comments on Sale to Transform
Will Powell, chief executive officer and president of Sears Hometown and Outlet Stores, said, "As we have been publicly reporting, the Outlet business is profitable and has a unique business strategy which should enable further growth." fibre2fashion.com

Editor's Note: With a BA degree in finance and business Will spent a number of years in loss prevention under the tutelage of Bill Titus, a former and highly accomplished senior LP executive. And after 13 years of retail operations and loss prevention experience Sears assigned him as the division VP of Sears Dealer Stores where he progressed until being named COO in 2012 and CEO and President in 2015.

As of February 2, 2019, the Company or its independent dealers and franchisees ("our dealers and franchisees") operated a total of 677 stores across 49 states, Puerto Rico, and Bermuda. Operating in two segments - Sears Hometown and Sears Outlet. 2018 revenue - Hometown segment was $958.5M with 549 stores. Sears Outlet 2018 revenue was $491.4 million with 128 locations. Total sales 2018 - $1.449B.

The Circle of Life
It is Poetic even at the Daily
The D&D Daily to Film at Expo Solution Provider Booths
Due to four separate but intricately connected things, the D&D Daily will not be filming the Live at NRF Protect series at this show regretfully.

With our managing editor expecting their first child literally today, we just cannot expect or allow him to come out to the West Coast. And given his managing the entire post-production effort for typically over 35 videos and taking over two months to complete, once again we can't allow it, as he needs to focus on his family.

With another editor and co-director having a family member in hospice we just can't allow him to come out west, although he was committed to doing so.

And with the publisher having been out over two months with health issues and coming late to market with the effort, we just can not produce the quality series that we're committed to delivering.

With over 513 total videos recorded and in many cases streamed Live, covering 17 events since 2014. The Daily's LPNN series have had 1,252,521 views. Numbers that prove the value and show how our industry is truly developing and communicating. We'd like to thank everyone who takes part and hope all of you see the value for the industry long term.

Lastly, and absolutely we're looking forward to our 'Live in NYC at the NRF Big Show' 2020 series and 2020's LP New Year's dinner party and hope you can join us there!

Gus Downing

Drug Positivity Rates Affect Retail More Than Any Other Sector
82% of positive drug tests in retail are for marijuana

Drug positivity rates affect retail the most, according to the First Advantage's Vertical Trends & Insights fourth report, focused on the retail, transportation, staffing, healthcare and financial services.

In Retail, 5.8 percent test positive for drug use. Next is Staffing at 3.9 percent, then Transportation at 2.9 percent, Healthcare at 2.4 percent and Financial Services at one percent. Retail criminal discrepancy rates increased from 4.99 percent in 2017 to 6.11 percent in 2018, driven by a 0.7 percent increase in drug possession.

Criminal Records are the clear leader across verticals when it comes to what companies are screening for. Staffing stays focused on crime; however, all other verticals branch out to a few key searches on average. Retail worries about sex offenders, Healthcare focuses on employment and Financial Services on fingerprint “rap sheet” or criminal record adjudication. Transportation companies consistently order the most comprehensive reports, opting to include most searches available.

Most common drug positivity - marijuana. For Retail and Financial Services, 82.3 percent percent of positive drug test results were for marijuana, followed by Staffing at 81.4 percent, Transportation at 73.4 percent and Healthcare at 59.9 percent. Amphetamines come in second for all other industries except Transportation.

The most ineligible crimes in Retail included:

● 8.2 percent Assault & Battery
● 7.4 percent Theft
● 5.2 percent Drugs - Distribution
● 5.1 percent Burglary
● 4.7 percent Drugs - Possession
● 3.5 percent Fraud
● 3.2 percent Marijuana - Possession securitymagazine.com

Study: Majority of Americans Favor Shopping at Retail Stores
That Conduct Employee Background Checks
Sterling, the world’s leader in background and identity services, today released the results of its 2019 Retail Industry Screening Survey. An inaugural initiative, the survey examines Americans’ perspectives, experiences and concerns related to retail screening - covering topics from customer service to holiday shopping to cannabis screening.

According to the survey, 67% of Americans say they are more likely to shop at a retail store whose workers have been background checked than at a retail store whose workers have not been background checked.

In addition, 49% say that if they found out that a retail store they go to doesn’t background check all of their workers, they would be less likely to go back to that store.

The study also found:

MARIJUANA TESTING: 65% of Americans say that drug testing retail workers for cannabis is unnecessary.
HOLIDAY SHOPPING: 53% say that during the holiday season, they notice that retail workers tend to be lower quality than they are during other times of year.
CUSTOMER SERVICE: 81% say that while shopping, when deciding what retailer to go to in person, they factor in a retailer’s quality of customer service. sterlingcheck.com

Walmart will start delivering groceries to your fridge - even when you're not home
Store associates will be required to wear body cameras
InHome Delivery starts this fall in Kansas City, Pittsburgh, and Vero Beach, covering a population of nearly 1 million customers. "We’ll learn, and scale from there,” McMillon added.

Here’s how InHome works: A Walmart shopper places their grocery order on the website or app and upon checking out they select InHome Delivery and the day they want the items delivered.

Next, Walmart uses its existing online grocery personal shoppers to pick and prepare the order, and the customer receives a status update along the way. A “vetted” associate who has been with the company for at least a year picks up the order and delivers it to the customer’s home. The associate uses smart access technology to enter the garage or kitchen.

That person will have a wearable camera on their chest that acts as a “physical check” or two-step verification, and won’t be able to access the home if the camera is not streaming or recording.

The customer can watch remotely as the order is placed in the refrigerator, and they also get access to a replay. The associate will then lock the door or close the garage and notify the customer. yahoo.com

NYC Pushing Ahead With Cashless Retail Ban, Joining Neighbors
New York City is finalizing a plan to ban cashless stores at places such as Amazon Go and joining a growing list of cities and states requiring businesses to accept cash payment over privacy and bias concerns. Mayor Bill de Blasio’s office and the bill’s sponsor, City Councilman Ritchie Torres (D), are working together to shape a bill, introduced in February, that could go before the full council as early as this summer. bloomberglaw.com

San Francisco Airport (SFO) Deploying Facial Recognition Technology
On the heels of a ban on San Francisco city agency use of facial recognition. biometricupdate.com

EDM Friday Briefing: Prolonged Flooding Impacts National Economy
Mississippi River flooding is the longest since the Great Flood of 1927; widespread and prolonged flooding across the Midwest is disrupting goods and services, impacting critical infrastructure, and the national economy. With the river likely remaining above flood level stage until at least June 18. edmdigest.com

The Loss Prevention Foundation Announces Newest Partner
The Loss Prevention Foundation (LPF) announced its newest Associate level scholarship partner, FifthTheory, LLC. The Associate level partnership secures numerous certification course scholarships for distribution to retailers, universities and internal associates. It also enables FifthTheory to provide complimentary LPF memberships to loss prevention practitioners. Headquartered in Chicago, FifthTheory provides online workplace assessment and survey solutions to retail, transportation, manufacturing, hospitality and other industries. yourlpf.org

Executive chairman of Saks-owner Hudson’s Bay Co. puts in bid to take retailer private

CBD company Green Growth Brands is taking over malls, to open 70 shops in Brookfield deal

Florida passes open container law for one center in Gainesville

Last week's #1 article --

Palmer of Palmer Recovery Attorneys to surrender license
A matter that has had an incredible impact on the entire civil recovery effort nationwide regretfully.

James Palmer admitted to the Florida Bar since October 1984 had petitioned the Florida Supreme to accept the disciplinary revocation of his law license. Palmer's petition comes as a result of an extensive Bar investigation into his Civil Recovery firm based in Central Florida. The initial complaint filed by the Florida Bar against Palmer in September 2018 and identifies numerous unregistered trust and operating accounts were being utilized to move client funds. The complaint identified over $2,000,000 in loans taken to cover distribution shortfalls of client funds. As a result of the revocation of his license (disbarment) Palmer can no longer practice law, hold himself out as an attorney, or associate in any form with any legal practice including his existing practice Palmer Recovery Attorneys.

Public Record:

https://efactssc-public.flcourts.org/casedocuments/2018/1599/2018-1599_petition_70897_complaint.pdf

https://efactssc-public.flcourts.org/casedocuments/2019/711/2019-711_petition_73113_petition2ddisciplinary20revocation.pdf

https://efactssc-public.flcourts.org/casedocuments/2019/711/2019-711_response_52909_response.pdf

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and doesn't filter retail's reality

Prison sentence given to eBay seller who sold $200k worth of counterfeit airbags

A California man who sold hundreds of counterfeit airbag covers online was sentenced Friday to six months in federal prison. Pavel Ryzhenkov, a 33-year-old married father of four children, imported fake covers from China and sold them on eBay for at least four times the amount he paid, according to the government. Ryzhenkov said he never intended to harm anybody. His lawyer, Ron Peters, argued that Ryzhenkov considered the covers only “decorative parts’’ and didn’t think they could cause any danger. Read more

For further information on PROACT, email inquiries to PROACT@eBay.com.

ALTO US Teams Up with Anaheim Police Department for 'Carne Asada with a Cop' Community Outreach Event

Visit ALTO US at NRF Protect Booth #649

The smell of fresh carne asada, tortillas, cilantro, and lime permeated the air at Northgate Market on South Euclid Street the afternoon of Thursday, April 11.

Local residents and shoppers were joined by Anaheim Police Department personnel to enjoy some tasty tacos and quality conversation during the Carne Asada with a Cop event.

“A significant portion of our communities do their shopping here,” Anaheim Police Chief Jorge Cisneros said. “So in order to build a relationship with them, it is extremely important that we engage and reach out to discuss any issues that they may have and see what ways we can help.”

While community engagement is the main purpose of events like Carne Asada with a Cop, the event also functions as a casual open forum and gives residents a chance to get to know their police department on a more personal level.

This particular Carne Asada with a Cop was set up by ALTO Alliance with support from the Anaheim Police Department.

ALTO represents Northgate Markets, and other Alliance retail members, to ensure offenders are held accountable for their actions.

"ALTO has been a great partner, helping us to increase associate awareness relative to reporting and deterring shoplifters and developing store leader partnerships with law enforcement," said Mike Bowers, Vice President for Northgate Gonzalez Markets. "The outcome of this work is in an improved shopping experience for customers, and an even more engaging work environment for our associates"

Although ALTO works on behalf of the market, they understand the importance of working closely together with both law enforcement agencies.

“When we were talking to retailers and law enforcement prosecutors before, we found out that everybody was pointing fingers at each other, and nothing was changing,” ALTO Alliance Attorney Brian Lee said. “There was this huge gap in communication between the three parties (officers, retailers, and judges).”

“We’re building that relationship right off the bat so that we know who to contact right away and retailers have a resource to use as well,” Lee added. “The more that we set these up, the more everybody’s willing to work with each other.”

Read the full article here.

The #1 Global Law Enforcement Model - The FBI
Global Collaboration "Bearing Fruit"
Law Enforcement Looks Across Borders to Tackle Evolving Cyber Threats
The changing nature of cyber crime is forcing law-enforcement agencies to abandon their instincts to work alone and instead share information with colleagues in other countries and the private sector.

Officials say the approach is bearing fruit. Moreover, collaboration is critical to future enforcement efforts, said Efrene Sakilayan, a London-based assistant legal attaché for the U.S. FBI.

"The volume of attacks is increasing, but the capacity to look into it remains, for the most part, the same. The solution to this is really continued cooperation among different countries,” he said, speaking on a panel at the WSJ Pro Cybersecurity Executive Forum here last week.

In the past, Mr. Sakilayan said, the FBI tended to pursue investigations on its own, relying on tools such as extradition to prosecute suspects in cyber crime cases. After a number of years, however, the FBI “realized that we can’t extradite our way out of this problem,” he said.

In addition, he said, the lines between the traditional categories of attackers are increasingly blurred.

“Even five years ago, things were a lot simpler. You were a nation-state, a criminal, or a hacktivist. What we’re seeing now is a convergence of criminality, where you can be a nation-state actor by day and organized crime by night, and that makes it extremely challenging for law enforcement,” he said.

Hackers' ability to shift profiles creates jurisdictional issues for cyber cops. While law enforcement will investigate domestic incidents, those that involve foreign military units or other nation-state actors fall under the purview of intelligence agencies, or those with joint roles, including the FBI.

This means that agencies are being forced to cooperate with one another regularly and develop processes for rapid information sharing, a process that took months or years in the past. WSJ Pro

China calls in foreign tech firms after Huawei sales ban: sources
China summoned global technology companies for talks last week following last month’s U.S. ban on selling technology to China’s Huawei Technologies Co Ltd, two people familiar with the matter told Reuters on Sunday. And they were in effect warned if they follow U.S. bans would lead to further complications for the whole sector.

Beijing announced it would release its own list of “unreliable” foreign entities. It also has hinted that it will limit its supply of rare earths to the United States. reuters.com

Program Manager - Operation Security & Continuity posted for CDK Global
Based in Austin, TX
The Program Manager of Operations Security and Continuity is a member of the Data Services Business Operations Team. This role reports to the Senior Director of Operations, and is responsible for planning and executing strategic projects to ensure that the Data Services business is compliant with all corporate security and business continuity best practices and standards.

CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. cdkglobal.com

Diebold Nixdorf warns customers of RCE bug in older ATMs

Vulnerability Found in Millions of Email Systems

Nanotechnology: The Surefire Way to Combat Counterfeit Goods
You can buy just about anything online these days, and a fake version of just about anything, too. In fact, you may have done so without even realizing it. From handbags to cleaning solutions, the online marketplace is filled with pirated goods, making it easy for them to find their way into your shopping cart. To make matters worse, Amazon and eBay haven’t been doing enough to remove fake goods from their sites. By failing to do their due diligence, the e-commerce giants have allowed these unacceptable business practices to lead to immense profits.

Because the distinction between authentic and counterfeit items are practically impossible to detect, consumers are unknowingly purchasing low-quality goods, thinking it is the real deal.

Right now, U.S. Customs is responsible for identifying which shipments contain counterfeit products. But, with no detection tools in place, these officials are constantly playing a guessing game. A brand’s reputation rests in the hands of these ill-equipped individuals. Just one wrong decision can cost a company millions in potential sales and reputational damage.

The inability of Customs to detect these fakes has allowed the total amount of global counterfeiting to skyrocket. In fact, the counterfeit economy is projected to reach $1.82 trillion USD by the year 2020.

Utilizing cutting-edge technology, brands can keep track of their goods throughout the supply chain and ensure product integrity. For example, companies can apply Certified QR Codes or tracking devices powered by nanotechnology to a product’s packaging. These solutions can give brands more insight into where their assets are in real-time. They also allow customers to verify authenticity prior to purchasing. sdcexec.com

Online Merchants Earn Advanced Degree in Post-Sale Cybersecurity at “Chargeback University”
Online merchants lose $40 billion annually to chargeback fraud and post-sale chargeback-related expenses. It’s one of the costliest, fastest-growing fraud categories in the eCommerce industry.

At “Chargeback University,” online merchants will learn how to fight back.

Summer session at “Chargeback University” will begin on June 18 in Southern California, at the decidedly brick-and-mortar location of the Sheraton Grand Los Angeles (711 South Hope Street). There is no cost to attend. Afterwards, the next two classes will take place in foreign markets: June 20 in Toronto and June 27 in London. prweb.com

Amazon deploys 'Pegasus' robots in sortation centers

Gucci parent Kering moves to tighten grip on e-commerce

LVMH Awarded Best Team for Fighting Fakes

Real-Time Reimbursements Boost Online Shopping Satisfaction

Katy, TX: Police/ Loss Prevention Operation at Katy Mills Mall nabs 2 women with $1,300 of merchandise

The arrests were a result of a joint operation between the Katy Police Department, loss prevention officers and Katy Mills Mall Security. The operation was set in place to catch habitual shoplifters targeting Katy Mills Mall retail outlet stores, said Police Chief Noe Diaz. During the operation, officers observed two females enter several retail outlet stores, carrying empty “booster bags.” Officers observed the suspects placed store merchandise into their booster bags and passed all points of sale without making any attempt to purchase the items. Both suspects were quickly apprehended in the mall parking lot area shortly after entering their vehicle. Police recovered $1,292.34 in merchandise from the suspects and suspect’s vehicle, said Diaz. Officers located two “booster bags,” pliers used to cut off sensors and material used to manufacture the “booster bags.” Narcotics were also located. Both suspects were found to have extensive criminal histories, said Diaz. chron.com

Somerville, MA: Home Depot Wire Thieves and $1,300 ORC case
On Wednesday of last week, Somerville Police received a telephone call from a Home Depot loss prevention officer saying that he observed two known shoplifters place several rolls of wire in a shopping cart and walk towards the exit. The loss prevention officer described one of the suspects as wearing a reflective jacket and a hard hat, while the other one wore blue jeans and an orange jacket. Police stopped the man with the hard hat and identified him as James Bush, of Roxbury. A search for the second suspect was immediately initiated. According to the loss prevention officers, Bush was recognized from pictures of individuals involved in organized retail crime. Bush was allegedly involved in other larcenies at the Home Depot in Quincy. The two reportedly met up in one of the aisles where Bush directed the second suspect to select twenty rolls of wire, valued at $1299.40 and place them in a shopping cart. The two suspects reportedly walked towards the exit and stopped there, where Bush tried to distract one of the cashiers. thesomervilletimes.com

Orange Beach, AL: Police seek female suspect in watch and sunglass theft
The owner of Shades Sunglasses at the Wharf says a woman was stealing from his store. Surveillance footage shows the woman going into what they owner says is the break room. He says watches, sunglasses and other merchandise was stolen. mynbc15.com

Guam: Grocery Warehouse Manager pleads guilty to theft of $12,000 of Corned Beef and Canned Mackerel

Champaign, IL: Police seeking to ID two retail shoplifters in $500 Macy’s theft

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Shootings & Deaths

Seattle, WA: Family of man killed outside a Safeway seek justice as Police search for gunman
On Sunday, friends and family gathered in the Safeway parking lot in SeaTac to mourn the sudden loss of a loved one. Family identified 36-year-old Andre Lee Bryant as the man killed Saturday night outside the Safeway grocery store. Police say the gunman sped off in a blue sedan. Authorities say several witnesses are cooperating with them to help locate the gunman. Nicole Bryant, Andre’s wife, said Andre and the gunman knew each other but hadn’t seen each other in about a year. On Saturday, Sgt. Ryan Abbott with the King County Sheriff’s office said the shooting was sparked by a heated argument. komonews.com

Houston, TX: Armored truck guard shot in attempted robbery at Willowbrook Mall
Police received a call at 2:37 p.m. about the shooting in the mall's back parking lot by Dick's Sporting Goods. They found a guard of a Brink's truck who was shot in the arm, according to the Houston Command Center. The Houston Fire Department transported the man for treatment to a local hospital. chron.com

Robberies, Incidents & Thefts

San Antonio, TX: Robber held Subway employee hostage, took aim at Officers
A would-be robber who took a Subway employees hostage and later took aim at San Antonio police officers is in custody, authorities said. A passerby called police just before midnight after seeing a masked man jump across the counter of a Subway on Potranco Road, then seeing an employee with their hands raised. Three San Antonio police officers arrived at the restaurant and when the suspect saw officers, he held one employee hostage at gunpoint. During the confrontation, another employee in the store was able to get away from the suspect, leaving one hostage in the store. Police said the hostage was able to briefly escape the grip of the suspect, and the suspect then pointed his weapon toward police, prompting at least two officers to open fire on the robber. The robber grabbed the hostage again and went behind the counter and after some negotiation, he released the hostage and surrendered himself to police. ksat.com

Boardman, OH: Two Walmart Shoplifters lead Police on High Speed Chase
Ends with crash at Railroad tracks
According to Boardman police, they received calls from Walmart Sunday afternoon about two shoplifters that fled the store. The suspects fled from police at a high rate of speed, the crashed into the railroad tracks, causing damage to both the tracks and the vehicle. Both suspects were arrested. wytv.com

San Diego, CA: No arrests made in string of 7-Eleven armed robberies

Philadelphia, PA: Man sought for a spree of robberies; Sally Beauty, Dollar Tree and DiGuilio Clothing

Atlanta, GA: Police Officer responding to disturbance at a Gas Station is jumped; gun and radio stolen

Rockford, IL: Police used squads, k-9s and a helicopter to locate suspects in an armed robbery

Birmingham, AL: Suspect in Family Dollar holdup shot twice by Police

New South Wales, Australia: JB Hi Fi & Bing Lee Stores Attacked By African Gangs Special NSW Task Force Established

Sydney, Australia: Police form strikeforce to investigate 'grab and run' crimes by gang of youths

Cargo Theft

UK: Suffolk, England: 2 men escape Jail Time for theft of $977,000 worth of Playstation systems

Detroit, MI: Former Metro Airport official convicted in landmark bribe, kickback scheme totaling millions

Credit Card Fraud

Jacksonville, FL: Crackdown on gas pump card skimmers leads to discovery of 259 devices statewide

Sentencings

Murrieta, CA: Killer of Lake Elsinore store clerk gets life in prison with no possibility of parole

	Kyle Botha named District LP Manager - Edmonton/Northern Alberta for Loblaw Companies
	Stephen Martine named AP Assistant Store Manager for Walmart
	Eduardo Catala promoted to LP Manager for Stew Leonard's Farm Fresh Food

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VP, Information Security Officer	DSW Inc.	Columbus, OH	March 4
VP, Security	Fox	Los Angeles, CA	April 1
VP Risk Management	Simon Property Group	Indianapolis, IN	Feb. 25
VP Loss Prevention	Williams-Sonoma Inc.	San Francisco, CA	April 4
Senior Director
Global Sr. Dir. of Information Security and Risk Management	Coty	New York, NY	March 1
Sr. Dir. Cyber Security Engineering & Operations	Staples	Framingham, MA	June 4
Director
Dir. Field AP	Advance Auto Parts	Raleigh, NC	May 2
Dir. of Risk Management	Bass Pro Shops	Springfield, MO	March 20
Dir. Insurance & Risk Management	BJ's Wholesale Club	Westborough, MA	May 21
Dir. Corp. Global Security & Brand Protection - Americas	Coty	New York, NY	May 2
Field AP Dir. - California	CVS Health	La Habra, CA	May 13
Dir. Asset Protection	Dollar General	Goodlettsville, TN	March 18
Dir. Risk Management	Goodwill Columbus	Columbus, OH	June 5
Dir. Risk Management	Goodwill Easter Seals	St. Paul, MN	April 16
Dir. Fraud Operations	Macy's	Mason, OH	May 30
Dir. Loss Prevention	Movado Group	Moonachie, NJ	Jan. 28
Dir. of Security Operations	Neiman Marcus Group	Irving, TX	April 2
Dir. Security Operations	Netflix	Los Angeles, CA	March 27
Dir. of Safety & AP	Otter Farm & Home Co-Op	Aldergrove, BC, CA	May 15
Dir. Asset Protection	Retail Business Services	Salisbury, NC	May 13
Dir. LP Business Intelligence	Ross Stores	Dublin, CA	March 6
Dir. Ross Investigations & Safety Center	Ross Stores	Dublin, CA	Nov. 29
Dir. Info. Security Architecture, Risk & Compliance	SpartanNash	Grand Rapids, MI	June 6
Dir. LP and Safety	Staples Canada	Richmond Hill, ON, CA	May 2
Dir. Internal Audit - IT	Tapestry	New York, NY	Jan. 29
Dir. Inventory Accounting & Control	The RealReal	San Francisco, CA	May 30
Dir. Global Security and Safety	Visa	New York, NY	Feb. 25
Dir. Loss Prevention	Vitamin Shoppe	Secaucus, NJ	May 28
Dir. Corporate Security	WestRock	Atlanta, GA	April 1
Corporate/Senior Manager
Mgr.\| Corporate Investigations - Retail Business Service	Ahold Delhaize USA	Salisbury, NC	July 17
Corporate Security Mgr.	Benjamin Moore	Montvale, NJ	March 20
Program Mgr. - Operations Security & Continuity	CDK Global	Austin, TX	June 10
Sr. Mgr. Corp. Security and Fire/Life Safety	Ross Stores	New York, NY	May 2

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Your self-evaluation is probably the most important document you'll write all year and it requires a degree of self-reflection and openness that, if done correctly, thoroughly, realistically and written well, will in actuality garner more respect than virtually anything else you can do. However, it's also a double-edged sword that mandates your adherence and constant effort to reach your written objectives and goals. The problem is that while most are rather open about their areas of improvement, very few actually quantify what they are going to do to improve and set specific goals that are realistically obtainable. The first step may be in just approaching and completing the reviews of your direct reports first and doing them with the same intensity and focus as you do yours. This step gets you in the game so to speak and allows you to tie yours into your teams and also may just give you some feedback you need to hear.

Just a Thought,
Gus

Gus Downing

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