The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source |
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Spotlight on Leadership
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Industry Veteran Robert Bull Takes on
Expanded Role
with ADT/Protection 1
Robert “Bobby” Bull, best known as the prior
President of Cam Connections, Inc. (CCI) and most recently as Vice President of
CCI Sales for ADT/Protection 1, now assumes added responsibilities as Vice
President of Integrated Video Solutions for the company.
Bobby first joined the industry shortly after graduating from ITT Institute in
1998 as a service technician for Sensormatic Electronics Corporation. In 2002,
he took a position with CCI and quickly advanced through the ranks. Bobby was
promoted to service manager in 2003 and in 2007, he was named vice president of
technology before becoming president of CCI in 2011. He held that position until
CCI was acquired by Protection 1 in June 2015.
Bobby continues to be actively involved with the Loss Prevention Research
Council as a platinum sponsor and a member of its Board of Advisors. As one of
the LPRC's founding solution-provider partners, Bobby and his team have helped
add value not only to the research council's mission, but to the LP industry as
a whole.
In his expanded role, Bobby will work with the National Accounts Sales Teams to
help promote and deliver deployment strategies for a wider solutions set to
include advanced video and access control systems across ADT/Protection 1’s
considerable enterprise customer base. Bobby’s initial focus will be in the
retail sector working with Vice President of Retail Sales Rex Gillette. He will
also continue to lead the CCI sales team along with Garret King, Regional IS
Manager. |
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Moving Up
Sponsored by
Agilence
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David
Snyder named VP, IT Security & Compliance for The Vitamin Shoppe
David was previously the Senior Director - IT Security, Networking &
Communications for Total Wine & More for over a year, and before that he was
their Director of Information Security. During his 22 plus years of work
experience, he's held a variety of information security related positions
including Director of IT Security & Compliance for Fragomen Worldwide, Data
Security Officer for The Madison Square Garden Company, Director of
Information Security for Bed Bath & Beyond, Manager of Information Security
Engineering for The Guardian Life Insurance Company of America, Manager of
Systems Administration & Engineering for Inrange Technologies/General Signal
Networks and Supervisor of Systems Administration & Development for
Musculoskeletal Transplant Foundation. Congratulations David!
Josh Connors promoted to Sr. Director, Asset Analytics & Insights for CVS
Health
Josh was previously the Director of Pharmacy Returns for over eight years
for CVS Health before taking this promotion. He was also a Director of
Customer Operations for Retail Solutions for eight years prior to joining
the CVS Health team in 2009. Congratulations Josh!
John Carr promoted to Director of Asset Protection for
Hannaford Supermarkets
John was previously the Manager of Fresh Operations - Eastern Division for
the retailer and has been with Hannaford Supermarkets for 25 years. He
earned his Bachelor of Science in Political Science and Government from the
University of Maine. Congratulations John!
Donovan McGee promoted to IT Director for
Genuine Parts Company
Donovan
was previously the Enterprise Database Manager for the auto parts retailer
for over four years. He's held a variety of positions throughout his 22
years of work experience including Senior Programmer for First National
Bank, System Analyst for Q-Data Consulting, Project Lead/Senior Technical
Lead for Computer Sciences Corporation (South Africa), Director of
Operations/Oracle Instructor for Technology Center Inc., Contract Oracle OCP
Instructor for Oracle Corporation, Senior Database Administrator for Donovan
Data Systems and System Integration Specialist/Senior DBA/Team Lead for
iHealth Technologies. Donovan earned his Bachelor of Commerce in Business
Computer Science from University of KwaZulu-Natal. Congratulations Donovan!
Matt
Dokman named Information Security Director for
Hallmark Cards
Matt was previously the Technical Manger, Information Security for over four
years for The Scotts Miracle-Gro Company. Prior to working there, he held a
variety of Information Security/IT/Risk Manager positions including Manager
- Information Security Governance for Alliance Data, Operations Risk Manager
and IT Risk Manager for JPMorgan Chase, Information Security Manager for PNC
Bank and Systems Specialist for University of Pittsburgh. Matt earned his
Bachelors of Science degree in Business Administration and his Masters of
Science in Telecommunications from University of Pittsburgh. Congratulations
Matt!
Omar Lara promoted to Manager of Corporate Security & Fire/Life Safety for
Ross Stores
Omar was previously the Corporate Security Supervisor - Los Angeles for the
retailer and has worked for Ross Stores since 2012, holding various position
including Store Protection Specialist, College Recruit Operations Manager
and Area LP Manager in Training. Omar earned his Bachelor of Arts degree in
Social Work from California State University Los Angeles. Congratulations
Omar!
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Submit Your New Corporate
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Top Industry News
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Old Navy Receives 'Hope Award' from National Center for Missing and
Exploited Children
So proud to be part of Old Navy and Gap Inc. team. We received the
National Center for Missing and Exploited Children "Hope Award" recently and it
is among my proudest moments. I love working at an organization that is not only
successful but also "does more than sell clothes."
-Chris Nelson, VP Loss Prevention at Gap Inc./Old Navy
Opioid Addiction Fueling Retail Theft
85% of Drug Overdoses Linked to Gift Card Fraud in One City
Facial Recognition and Other Deterrents Helping to Stem the Tide
While shoplifting continues to be, for the most part, an opportunistic crime,
professional shoplifters who steal solely for resale or profit now comprise 10%
of the total dollar losses due to shoplifting. These professionals include
hardened criminals who steal as a lifestyle, international shoplifting gangs who
steal for profit, and drug addicts who steal to feed their habits.
DRUG PROBLEM: With more than two million
Americans now addicted to prescription pain killers and another 600,000
suffering from a substance use disorder involving heroin, that last group is
particularly troubling. To feed their drug habits, opioid and heroin addicts
often steal from large retail stores, then return the stolen merchandise (with
no receipt) in exchange for gift cards. The gift cards are then resold on
the street, with the resulting cash used to buy drugs. While no nationwide
research showing the connection between opioid addiction and shoplifting has
been conducted to date, many police departments have direct experience dealing
with this trend. Over a three-month period in 2017, for example, the Knoxville,
Tenn., police department found that almost 85% of drug overdoses were
directly linked to gift cards.
To counter these trends, both the police and retailers have begun to take a more
aggressive approach with regard to shoplifting. Retailers, for their part, are
improving store layout and displays to make it easier for staff to exercise
surveillance, and upgrading security by restricting unaccompanied minors and
keeping nigh-value items in locked displays. Police and retailers are also
increasingly working together, forming task forces and establishing
early-warning systems to stem organized shoplifting activity.
FACIAL RECOGNITION: Another effective
deterrent has been facial recognition software, which uses image processing and
machine learning algorithms to match a photo of an unidentified person (known as
a probe photo) against a database of photos of identified persons who previously
have been convicted of shoplifting or other crimes. The face identification
algorithms in the software then produce a list of possible matches, with each
match having a score that indicates the quality or likelihood of a match. The
police use that list to either rule out or further investigate each match, just
as they would with any other investigative lead.
While facial recognition software has been available for more than a decade, it
has become a more viable tool for targeting shoplifters as prices have dropped
and the technology has improved. Advances such as deep learning have produced
significant gains when processing probe photos which previously had been
challenged by issues such as low resolution, poor lighting, motion blur,
off-angle faces, and the presence of facial hair, glasses, or hats.
PRIVACY ISSUES: Facial recognition software
does exactly what investigators normally would do, albeit faster and with a
higher degree of accuracy. Nevertheless, the technology has come in for its
share of criticism from those who worry that it represents a threat to personal
privacy. Given that, it may be important for retailers and the police to make
the public aware that facial recognition software is in use, and that facial
recognition searches by law enforcement are focused on known offenders and
suspects in crimes.
chainstoreage.com
Collierville, TN: Woman Says She Was Racially Profiled, Accused of Shoplifting
and Handcuffed at Victoria’s Secret Store
A Victoria’s Secret store in the Carriage Crossing mall in Collierville, Tenn.,
has issued an apology and offered a $100 gift card to a customer who was
handcuffed and accused of shoplifting Monday after attempting to return an item
to have a security tag removed. Instead of simply having the tag removed from
her item, Jovita Jones Cage had the cops called on her by the store’s manager,
and Cage says she was racially profiled.
“She got the receipts out and was able to find the right one and remove the
sensor. I told her she could keep the bag there because I was going to go
shopping around the store,” Cage said, in an
interview with WREG.
As Cage continued shopping, she noticed a Collierville police officer enter the
store. The officer approached her, and asked the store manager if she was the
one they’d called about. It was then that the officer handcuffed Cage and told
her she was under arrest for shoplifting.
Cage contends she was treated harshly because she’s black and was in tears even
after the cop realized she wasn’t shoplifting. Even though Cage did nothing
wrong, the cop escorted her out of the store and told her she was banned from
returning.
Victoria’s Secret issued a statement about the incident and said the store
manager has been fired: “We are sincerely sorry for the experience Ms. Jones
Cage had in our store. Bottom line, we made a mistake, and we do not tolerate
this behavior. Our head of stores has been trying to reach Ms. Jones Cage to
personally apologize for her experience. Victoria’s Secret is adamant that all
customers be treated with dignity and respect. We have investigated the matter,
and the associate involved is no longer employed with our brand. In addition, we
are meeting with every associate in the store to reinforce our values and
policies. We are committed to delivering an excellent shopping experience to
every customer, every time … we have work to do – and we are dedicated to this
mission.”
theroot.com
Walmart Sues Sr. VP, Top Tax Executive for Jumping to Amazon
Walmart Inc. sued its former chief tax officer for violating her
employment agreement by defecting to online rival Amazon Inc., the latest
broadside in the slugfest between the two retail giants.
Lisa Wadlin, Walmart’s senior vice president and top tax executive,
wrongfully left the Bentonville, Arkansas-based chain last month to move to
Amazon’s headquarters in Seattle, Walmart officials said Wednesday in a lawsuit.
They’re seeking to stop Wadlin from taking the Amazon position until May 2020
and bar her from handing over “sensitive business information obtained at
Walmart.”
bloomberg.com
Three New Fitting Room Solutions to Be Launched at NRF Protect by CONTROLTEK
CONTROLTEK,
an emerging leader in retail product protection, will launch three new asset
protection solutions designed for fitting rooms at the next week’s NRF Protect
conference in Dallas - at Booth #615.
“Fitting rooms continue to be a challenge for asset protection teams,” said Tom
Meehan, CONTROLTEK’s Chief Strategy Officer. “That’s why we are launching three
new solutions designed to deter and decrease shrink in them. Our new
Apparelguard solution is a magnet detector which alerts the staff to the
presence of an illegal magnetic detacher. The Count-It solution is the counter
which enables the store associates to know how many people went through the
fitting room, and Detect-It is a deterrence solution designed to discourage
shoplifters from attempting to remove EAS and RFID tags in the fitting room.”
controltekusa.com
Checkpoint Systems’ Demonstrating Eight Loss Prevention, Merchandise Visibility
Retail Solutions at NRF Protect June 11-13
Checkpoint Systems, a leading global supplier of Electronic Article Surveillance
(EAS), RFID solutions and Alpha High-Theft Solutions for the retail industry,
today announced that it will make a donation to the LP Benevolent Fund for each
of the first 400 product demonstrations at Booth #1207 it provides to retailers from June 11
-13 at NRF Protect.
The Loss Prevention Foundation established the
LP Benevolent Fund as a way to
offer assistance to the families of LP professionals who have lost their lives
while conducting the duties of their profession.
businesswire.com
Why 'intention and tone' are useful techniques for LP interviews
Facilitating communication through body language
The way a loss prevention specialist conducts and manages themselves during an
interrogation makes a huge difference in how many accurate, honest details
they’re able to extract to support their investigation versus how little
cooperation they get.
That’s also true for human resources specialists trying to choose the right
person to hire, as well as store managers trying to keep an unhappy customer
from escalating into verbal or physical violence.
These are occupational challenges that arise every day. Handled in an
ineffective way, they can cause harm and cost retailers considerable financial
losses. That is why more and more retailers are trying to move the odds in their
favor by hiring body language consultants to help enhance job training.
Lisa Mitchell, founder of Power Body Language, is one such consultant. With 17
years of corporate operations experience, Mitchell’s scientifically based
behavioral approach to managing challenging face-to-face interactions is based
on the ability to read the body language of people. The skills she teaches to
corporate-level executives can be passed down to employees at the regional,
district and store levels.
Mitchell will lead a session on ways to quickly move toward positive
communication results at the NRF PROTECT conference in Dallas, June 11-13.
stores.org
Why More Employers Should Provide 'Mental Health First Aid'
Everyone knows that first-aid training saves lives - which is why it’s a common
component of many companies’ wellness efforts. Yet few organizational leaders
choose to educate their workforces about mental illness, a set of conditions
that cause more lost workdays and impairment than arthritis, asthma, back pain,
diabetes, high blood pressure and heart disease.
Employee mental health and substance abuse issues cost U.S. employers between
$80 billion and $100 billion a year, according to NIMH. Moreover, workers
experiencing unresolved depression are estimated to encounter a 35 percent drop
in their productivity, according to the National Alliance on Mental Illness
(NAMI).
shrm.org
Global counterfeits to reach almost $3 trillion in value, says INTA
The global value of counterfeit and pirated goods could reach $2.8 trillion by
2022, according to the International Trademark Association (INTA). This figure
will show a vast increase from the $1.13 trillion value in 2013. Key
factors leading to this increase are online sales of counterfeit goods and
digital piracy.
Tish Berard, INTA president, said: “Counterfeiters are becoming so adept at
producing and selling counterfeit goods that it is frequently difficult for
shoppers to distinguish real versus fake.”
ipprotheinternet.com
Germany: Amazon criticized for destroying returned items and new products
Ecommerce giant Amazon is massively destroying returned items and new products.
And through Amazon, external vendors also get rid of their unsold goods. All
kinds of products are destroyed in German logistics warehouses on a large scale,
such as refrigerators, washing machines, cell phones, mattresses and more.
This is shown by research from the German television show Frontal21 and magazine
Wirtschaftswoche. They have based their conclusion on internal product lists,
pictures and statements made by Amazon employees. The German Ministry for the
Environment, Nature Conservation and Nuclear Safety says it’s a huge scandal.
ecommercenews.eu
Walmart, Visa Resume Lobbying Battle Over Credit-Card Rules
Lobbyists for Walmart Inc. and other retailers are joining forces with companies
that process payments in the latest battle over the $90 billion that U.S.
merchants pay banks annually to process credit and debit-card charges.
Trade groups including the National Retail Federation announced Thursday that
they’ve joined with Washington advocates for companies such as First Data Corp.
They want regulators and lawmakers to give more companies a say in setting
standards for card security and new payment technologies.
cutimes.com
Potential H&M Class Action Lawsuit Over Unpaid Security Bag Checks
A former H&M employee has sought certification for a 10,000-member California
unpaid wages lawsuit, alleging that the fashion chain violated California law by
failing to pay for time spent in security bag checks.
lawyersandsettlements.com
'Recipe for disaster': Oklahoma's Incarceration
Rate now No. 1 in U.S.
The state's incarceration rate is 1,079 per 100,000 people, according to the
Prison Policy Initiative. Taking the top position from Louisiana also makes
Oklahoma the global leader in incarceration.
tulsaworld.com
16 Ways Malls Are Filling Space Besides Stores
Father’s Day spending to reach near-record $15.3 Billion
Australia: Target closing 20% of stores over next 5 years
Eddie Bauer and Pacific Sunwear combined under new umbrella
Survey: Lidl striking chord with U.S. shoppers
This Amazon security guard launched his own barbecue sauce business on Amazon -
And Jeff Bezos tried it
Quarterly Results
At Home Q1 comp's up 0.9%, net sales up 21%
Sears Hometown and Outlet Stores Q1 comp's down 10.5%
All the News - One Place - One Source - One
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and doesn't filter retail's reality
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U.S. Cybersecurity Worker Shortage is Widespread & Expanding
The demand for cybersecurity workers across the United State continues to grow,
according to new data from CyberSeek. Nationally, said the report, there were
301,873 cybersecurity job openings in the private and public sectors during the
12-month period between April 2017 and March 2018. This included 13,610 openings
in the public sector.
The total employed U.S. cybersecurity workforce in the relevant 12 months is
768,096, the report said.
The new data from CyberSeek – a joint development of CompTIA and Burning Glass
Technologies comes on the heels of a new government report that calls for
immediate and sustained improvements in the country’s cybersecurity workforce.
“The cybersecurity talent shortage is widespread, impacting all 50 states”
said Matthew Sigelman, chief executive officer at Burning Glass Technologies.
“In every state, the employed cybersecurity workforce would have to grow by over
50 percent to align with the market average supply and demand ratio.”
securitymagazine.com
Have Stores in Colorado?
New Colorado Breach Notification Rules Signed Into Law
If your company has customers in Colorado, get ready to revamp your policies
notifying victims of a data breach. Last week, Gov. John Hickenlooper signed
into law requirements for notification that are the most stringent in the
nation.
Under the new law, if an individual's personal information is part of a
breach, he must be notified within 30 days after discovery - no exceptions.
In addition, the law, passed with bipartisan support, broadens the definition of
personally identifying information to including health care and financial data.
Notification requirements include telling affected individuals which data was
released and the estimated data of the breach.
darkreading.com
Study: Consumers expect more data security regulations
Growing frustration with how companies handle customer data
As if increasing data breaches aren’t enough, the unauthorized pilfering of 87
million Facebook users’ data by political data firm Cambridge Analytica in
March, has put Americans’ awareness of data privacy at an all-time high. These
factors have 60% percent of respondents believing that the U.S. government
should regulate how companies use consumer data, according to a study from
Sailthru, a personalized marketing automation technology provider.
More than half of respondents do not trust brands to keep their data safe.
“Personal data is not simply property to be acquired, sold and resold, but is
permanently and intimately connected with a person, so it must be treated
thoughtfully and respectfully,” said Neil Lustig CEO of Sailthru.
chainstoreage.com
Payouts to Hackers Increase
Companies Turning to 'Crowdsourced Security'
Bugcrowd has released the 2018 Bugcrowd State of Bug Bounty Report, which
analyzes proprietary platform data collected from more than 700 crowdsourced
security programs managed by the organization. The data includes all Bugcrowd
platform data from April 1, 2017 through March 31, 2018.
The report found an increase across the board in the number and severity of
vulnerabilities, and payouts to hackers, making it clear that companies are
turning to crowdsourced security to cope with a complex threat landscape.
helpnetsecurity.com
7 ways Walmart is innovating with technology
FBI Slaps New Charges Against Researcher Who Stopped WannaCry
39% of EU businesses suffering data theft, paying $862,000 per DNS attack
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Face Recognition Offers Retailers a Fast and Dramatic ROI
Organized retail crime
costs the retail industry $30 billion each year, and the D&D Daily
just released figures showing that retail deaths are up 12%
year-over-year. Loss prevention professionals work extremely hard to
keep stores safe, but it's clear that the status quo isn't enough to
stop ORC.
Face recognition offers the ability to prevent crimes before they
occur, offering the fastest and most dramatic return on investment
(ROI) of any retail security technology available. This 2-minute
video shows how FaceFirst reduces external shrink by up to 34%,
in-store violence by 91% and offers typical retailers a full return
on their investment in less than one year.
Episode Presented By
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LPNN's Top 5
See our Most-Watched Episodes
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Solution
Providers All-Time Top 5
#2
High Theft Solutions
Checkpoint Systems is a global leader in EAS, High Theft and RFID solutions
for the retail industry, encompassing loss prevention and inventory accuracy in
a growing omni-channel environment. Stuart Rosenthal,
VP of Sales for High-Theft Solutions (also known as Alpha) and
Carl Rysdon,
VP of Sales for Inventory Control Solutions, which comprises EAS and RFID
solutions, tell us how Checkpoint's recent acquisition by CCL Industries will
benefit their customers, how their brand has stayed relevant over the years, and
what new innovations they're bringing to the LP industry. *Filmed at
"Live in NYC" at the NRF Big Show 2017 |
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e-commerce
Sponsored by The Zellman Group
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The real cost of 'freeturns' for retailers?
In today's hyper-competitive online environment, ecommerce directors face a
difficult choice when it comes to the thorny issue of online return
policies. Despite being hugely appealing to consumers, free returns can have
a catastrophic impact on retailers' margins. According to industry experts
Clear Returns, the cost of processing online returns in the UK alone
currently stands at 20bn pounds per year - an unsustainable figure, with very few
businesses able to absorb return costs with ease.
It's not just that the shipping, cleaning and restocking of items is an
incredibly time-consuming and costly process (it takes an average of six
weeks to get a returned item back to shop 'floor', according to Forbes), but
that items must also often be re-sold at a reduced price, due to being in
less than mint condition or simply because, by the time they are processed,
they could have become last-season's stock.
It's no surprise, then, that a recent survey of retailers conducted by Brightpearl found that
just over half (51%) agreed that their margins are
being 'strongly impacted' by returns.
Of course, retailers do have the option of charging for online returns. But
in doing so, they run the risk of alienating their customers, who may be
deterred from making a purchase in the first place (negatively impacting
conversion rates) and simply go to a more accommodating competitor instead.
Some 72% of online retailers are now concerned that the already significant
impact on their margins from returns could worsen if the
'try-before-you-buy' trend - the biggest proponent of which is Klarna, the
service launched in the UK by ASOS, which allows consumers to try on
clothing without paying until they decide to keep it - becomes the norm.
Retailers now face a decision on whether the benefits of offering free
returns, which include reduced basket abandonment, increased conversion rate
and higher customer satisfaction and loyalty, outweigh the sizeable costs.
Crucially, they also need to work out ways of reducing online return rates
in the long-term.
retailsector.co.uk
4 signs bots may be stealing your ad dollars
Over 75% of ad fraud comes from bots that live on residential computers,
allowing them to use real human IP addresses, copy their hosts' purchase and
browser history and even mimic their keyboard strokes and mouse movements.
In spite of these bots' best efforts to hide themselves, their activity
isn't completely undetectable. We know that certain behaviors and metrics
increase a campaign's vulnerability to fraud, so you should be extra wary of
a bot problem if any of the following four statements ring true:
1.) Your fraud rates stay the same
between October and January
2.) You use a lot of audience
extension sites
3.) You advertise a lot with video
4.) You're able to 'solve' fraud
problems without seeing your traffic decrease
marketingdive.com
UK: Amazon adding 2,500 jobs, boosting British
force 10%
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"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
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ORC News
Sponsored by
Auror
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Joliet
parolee was arrested for buying more than $150,000 worth of items from Menards,
Lowes and Blain’s Farm & Fleet stores with fake checks
Billy L. Bailey has been on parole since Feb. 1, 2016, after being convicted in
2008 of possession and use of a firearm by felon and manufacture and delivery of
a cocaine-like substance, according to state records. He was sentenced to 17
years in prison and was paroled after serving about 10 years. Roechner said from
about February until June, Bailey allegedly engaged in a scheme to purchase
high-end equipment from the stores using fake checks with no accounts. He said
the police still are investigating the case and have recovered riding mowers,
wood flooring and dryers.
theherald-news.com
Dallas, TX: Woman Wanted For Shoplifting $20K In
Merchandise from Clothing Store
Dallas Police released surveillance images Thursday of a woman investigators
said grabbed $20,000 worth of merchandise off the counter of a Northwest Dallas
clothing store. Police said the crime happened on May 28, 2018 around 6:30 p.m.,
at a clothing store on Sherry Lane. Police said the woman wandered around the
store as if she was shopping before grabbing and going.
cbslocal.com
Salem,
OR: ID Thief pleads guilty to hitting Zales and Kay Jewelers for $13,000
A Klamath Falls woman has been ordered to pay nearly $13,000 in restitution
after pleading guilty to stealing a Marion County woman’s identity to make
jewelry purchases. Brandy Lynn Getz, 42, pleaded guilty May 24 in Marion County
Circuit Court to aggravated first-degree theft and two counts of ID theft and
was sentenced to 30 days in jail and two years of probation. As a condition of
probation, Getz must pay $4,310 to Kay Jewelers and $8,723 to Zales Jewelers for
merchandise fraudulently-purchased in February of 2016.
heraldandnews.com
Oklahoma
City, OK: Police searching for “Bic Bandit” accused of stealing over $2,000
worth of cigarette lighters
Authorities say 61-year-old Paul Maxey has allegedly stolen over $2,000 worth of
cigarette lighters from various convenience stores throughout the metro. The
suspect would allegedly go inside the stores and steal the entire trays of
lighters and then run out of the store. Police say Maxey has 16 Oklahoma City
warrants for larceny of merchandise.
kfor.com
Wasilla, AK: $1,500 of stolen Home Depot
merchandise turns up on Facebook
WPD received a report of $1,500 of merchandise stolen from Home Depot which was
shoplifted and subsequently put up for sale on Facebook later that day.
frontiersman.com
Louisville, KY: Woman charged with shoplifting from
several Mall St. Matthews stores; items stolen from Victoria ‘s Secret, New York
& Company, and Garage, total valued of over $500 |
Submit your ORC
Association News
Visit the ORC Resource Center
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Retail Crime News
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Shootings, Threats & Deaths
Indianapolis, IN: Person accused in Dollar
General Homicide provides Alibi, police back to square one
When metro police released video of the robber suspected of shooting and killing
a store clerk, several anonymous tips came in giving them leads on the case. The
homicide occurred at the Dollar General Store on Emerson Way on Indianapolis'
east side. On Memorial Day weekend, still photos from surveillance video show
the suspect inside the store for about 30 minutes. Then while customers,
including children, were in the store, the robber reportedly shot and killed
Dollar General Assistant Manager Brian Eure. His mother and wife pleaded for the
public’s help during this interview with Eyewitness News shortly after his
murder. Detectives showed witnesses a photo lineup, the different witnesses
picked out the same man, naming 51-year-old Douglas Cobbs as the robber. But
Cobbs provided an airtight alibi proving he was on an airplane that was headed
to Las Vegas at the time of the murder.
wthr.com
Florence, SC: Magnolia Mall closes early Thursday
while Police investigate threat
Florence Police responded to Magnolia Mall Thursday evening after a threat was
called in, according to Florence Police Lt. Mike Brandt. Brandt said a man
called and stated he intended to harm people inside the mall, as well as
himself. Law enforcement found no evidence of a violent act following a search
of the mall. The mall will reopen this morning.
wmbfnews.com
Omaha, NE: Customer pumping gas shot and killed outside
Bucky’s C-Store
Nashville, TN: Kroger parking lot Drive-By Shooting
injures 2
Robberies & Thefts
Mobile,
AL: Shell C-Store burglarized for the 7th time in a few months
Surveillance video of the latest burglary at the Shell Station at Shillinger and
Grelot Roads shows a man piling cigarettes onto a sheet or blanket on the floor,
pulling the corners together and leaving. It's almost exactly what two men did
back in February at this same store. In fact, owner Kenny Pyle says his store
has been hit seven times in the past few months.
wkrg.com
Georgetown, KY: Kentucky State Trooper accused of
stealing $40,000 worth of guns and ammo
In 2015, Kentucky State Police Trooper Robert 'Mitch' Harris was suspended for
charging overtime for a shift he didn't actually work. Harris was taken off the
road and reassigned to KSP's Supply Branch. Harris wasn't the only one charged
in the alleged guns and ammo crime ring. According to indictments, Harris turned
the stolen goods over to former KSP Colonel Mike Crawford and to the Scott
County Coroner, John Goble. Between the guns and 200 boxes of ammo, the total
summed up to about $40,000.
wave3.com
New Orleans, LA: Couple steals a TV from a Pawn
Shop, immediately pawns it at the same store
Don Adams and Dana Francois-Carter were identified from security footage taken
from inside the pawn shop. Carter was then seen walking to the electronics aisle
of the business and removing a television from the shelf. She was then seen
removing the sale price stickers from the television and brought it to the front
counter to pawn it. Adams then pawned the TV for $175 using his identification
card.
nopdnews.com
Jones County, MS: Two men and the Co-Owner of Royal
Western Wear arrested after 2nd store Burglary
Eau Claire, WI: Plea deal struck in Burglaries of
T-Mobile, Sprint and Verizon stores
Mesa, AZ: 2 Police Officers on leave due to use of force
investigation involving teen involved in Armed Robbery
Pigeon Forge, TN: Jeweler IDs alleged burglar by his
tattoo
UK: Gloucestershire: CCTV released after assault, thefts
and incidents at Sainsbury's, Asda and Morrisons; Burglaries in the Cotswolds
and distraction thefts at Poundland among alleged crimes in Gloucestershire
being investigated by Police
Sentencings &
Charges
Mercer,
PA: Defendant sentenced to 18 to 40 years for shooting coworker at Hermitage
Walmart
The defendant who pleaded guilty to shooting his co-worker at Walmart in
Hermitage was sentenced to 18 to 40 years in a correctional facility. Zachary
McClimans was sentenced Thursday in the Mercer County Court of Common Pleas. In
April, McClimans pleaded guilty to attempted murder in the shooting of Jayson
Hall at the store in November of 2016. McClimans told police that he was
transitioning his gender and felt threatened by Hall, his co-worker. Police said
he returned to the store after his shift and shot Hall four times.
wkbn.com
Willingboro Township, NJ: Man gets 24 years for
fatal shooting at C-Store
Eramus Canty, 34, of Ridgewood Way, admitted in court earlier this year that he
robbed the Quick N Go store on Martin Luther King Jr. Drive and when attendant
Matthew Mwinsori chased after him, there was a struggle and he shot him.
burlingtoncountytimes.com
Southampton Township, NJ: Wawa Armed Robber sentenced to
20 years; robbed the same store in 2006
UK: West Yorkshire, England: Aldi shoplifter with 70
convictions for 120 offences sentenced to 16 months
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Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
•
BP – Charlottesville, NC – Armed Robbery
•
C-Store – Colorado Springs, CO – Armed Robbery
•
C-Store – Sioux Falls, SD – Armed Robbery
•
Circle K – Richland County, SC – Armed Robbery
•
CVS – Hot Springs, AR – Armed Robbery
•
Dollar General – Clarksville, TN – Armed Robbery
•
Dunkin' Donuts – Virginia Beach, VA – Armed Robbery
•
Dunkin' Donuts -Bronx, NY – Robbery
•
Gas Station – Mobile, AL – Burglary / 7th Burglary
•
Pawn Shop – Chicago, IL – Armed Robbery
•
Pharmacy - Dyersburg, TN – Robbery
•
Pharmacy – Stillwater, OK – Armed Robbery
•
Pharmacy – Bronx, NY – Robbery
•
QuikTrip – Broken Arrow, OK - Armed Robbery
•
Salon – Bronx, NY – Robbery
•
Salon – Jacksonville, FL – Armed Robbery/ Owner shot and
wounded
Daily Totals:
• 15
robberies
•
1 burglaries
•
1 shooting
•
0
killing |
Weekly Totals:
• 72
robberies
•
25 burglaries
•
5 shootings
•
2
killings |
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Home of the Industry's
Original
On the Move
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John Gutowski promoted to Senior Security Consultant for Stanley
Security |
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Featured Job
Listings
Sponsored by NuTech National
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Featured Job Spotlights
Vice President, Asset Protection
Columbus, OH
Oversees and directs all Asset Protection related functions for a Corporate
Office, multi-state distribution centers and large retail store network.
Responsible for enterprise direction and strategy as it pertains to Asset
Protection with a goal of minimizing shrink, reducing loss and maximizing
security and associate safety... |
Sr. Director Loss Prevention
Goodlettsville, TN
The Sr. Director of Loss Prevention will have full responsibility for
implementation of loss prevention and shrink reduction initiatives for all
stores. This position will require leadership integration with store operations,
shrink improvement, merchandising, supply chain, information technology, finance
and other groups... |
Director Loss Prevention
Westlake Village, CA
The purpose of this job is to develop and implement programs and activities
for the Loss Prevention department, to include inventory control and shrinkage
protection, investigations, safety and health, and bad debt... |
Fulfillment Center Asset Protection Manager
Atlanta, GA
Manages and coordinates Loss Prevention and Safety Programs intended to
protect Staples assets and ensure a safe work environment within a major NAD
Fulfillment Center, a Retail Distribution Center or a combination of Staples
locations... |
Loss Prevention Analyst
New York, NY
Protects company assets and increases profitability
through the analysis, response and management of various data across a broad
spectrum of internal financial and technology resources such as Exception
Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention
Analyst works cross-functionally in a dynamic, fast paced and demanding
environment providing critical guidance to the organization’s asset protection
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Loss Prevention Analyst
Richmond, VA
Protects company assets and increases profitability through the analysis,
response and management of various data across a broad spectrum of internal
financial and technology resources such as Exception Reporting, Sales Audit,
FP&A, IT and Loss Prevention. The Loss Prevention Analyst works
cross-functionally in a dynamic, fast paced and demanding environment providing
critical guidance to the organization’s asset protection and profit improvement
initiatives... |
Field
Loss Prevention Manager
Philadelphia, PA
● Manages and coordinates Loss Prevention and Safety Programs intended to
protect Staples assets and ensure a safe work environment within Staples Retail
locations
● Manages Loss Prevention initiatives and programs on facility levels which may
include a combination of locations within a geographical area; travel
required... |
Senior Asset Protection Specialist
Santa Monica, CA
This job contributes to REI’s success by mitigating and reducing
shrink (including theft and fraud by customers and employees) and increasing
physical security for people and products in a specified retail store... |
Senior Asset Protection Specialist - San Francisco
San Francisco, CA
This job contributes to REI’s success by mitigating
and reducing shrink (including theft and fraud by customers and employees) and
increasing physical security for people and products in a specified retail
store... |
Featured Jobs
•
Sephora -
VP, Internal Controls, San Francisco, CA
•
Target -
Assets Protection Director,
Pittsburgh, PA
•
GOAT -
Director of Loss Prevention & Security,
Los Angeles, CA
• American Freight -
Director of Loss Prevention, Delaware, OH
•
ULTA Beauty -
Corporate Security Coordinator,
Bolingbrook, IL
•
Hudson's Bay Corporation -
Director, Investigations, New York, NY
• Estee Lauder -
Corporate LP Manager - West Coast,
Los Angeles, CA
• Dollar General -
Divisional Loss Prevention Director - Phoenix, AZ,
Goodlettsville, TN
• Goodwill of the Olympics & Rainier Region -
Vice President of Human Resources, Safety, Loss Prevention
& Security, Tacoma, WA
• Ross Stores -
Director of Organizational Safety and Security,
Dublin, CA
•
Car Keys Express -
Director of Loss Prevention, Louisville, KY
• Sephora -
Director, Internal Audit & Control, San
Francisco, CA
• Goodwill Industries of Central Florida -
Director of Risk Management & Safety,
Orlando, FL
• Associated Grocers -
Director of Risk Management, Baton Rouge,
LA
• belk -
Director of IT Security, Charlotte, NC
• 84 Lumber -
Director, Information Security,
Eighty-Four, PA
• Walt Disney Company -
Vice President, Information Security, New
York, NY
• Gymboree -
Director, Inventory Control, Dixon, CA
•
Living Spaces -
Director of Safety, California |
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LP Manager - Gap - Chicago, IL
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LP Manager - Gap - Schaumburg, IL
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DC AP Supervisor - Home Depot - Locust
Grove, GA
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Area AP Manager - JC Penney - Columbus,
OH
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Zone Mgr Asset & Profit Protection -
Kmart - Oconomowoc, WI
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LP & Safety Mgr - Lowe's - Fern Park,
FL
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LP & Safety Mgr - Lowe's - Gautier, MS
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AP/LP Manager - Macy's - Chicago, IL
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Division LP Manager - NAPA Auto Parts -
Naperville, IL
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Product Security Mgr - Nike -
Beaverton, OR
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LP Manager - Old Navy - Fort Worth, TX
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Sr Regional LP & Safety Mgr - PetSmart
- Phoenix, AZ
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Green Bay, WI
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Your Career
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Criticism and Feedback:
30/60/90 Framework,
Don't Rush to React, Make a Plan
Avoid the Seagull Effect: The 30/60/90 Framework
for Feedback
Asking for feedback on something you've worked on can be hit or miss. You might
get some great compliments and advice on how to make it better, or you could be
set up for the 'seagulling' effect: someone dive bombs you with comments when
you least need them, maybe even giving you a negative remark. Instead use this
method for feedback:
30/60/90 Framework
The Right Way to Respond to Negative Feedback
Feedback, as they say, is a gift, but you're not always going to receive one
with ribbons and pretty wrapping paper. Sometimes you'll get negative feedback,
but it can be just as valuable because it helps alert you to changes that need
to be made and improve your performance. Here's five actions to help you hear
critical feedback openly and calmly.
See the bigger picture, then respond
How to Take Constructive Criticism Well (And Why
Leaders Should Embrace It)
Comedy Central's Walter Levitt said it best: Criticism comes with the contract
when you become a leader. We all benefit when someone helps us reach our full
potential through feedback, even leaders can use feedback provided from their
team to take the whole organization to the next level. Here's how to handle
constructive criticism well.
Process, fix the issue, make a plan
Take the Sting Out of Constructive Criticism With
These Helpful Tips
We've all received criticism at least once in our lives, and maybe some of us
even struggled with how to react to such comments. Taking criticism, while it
can be difficult at the moment, can be extremely helpful to your
self-improvement and reaching your goals with fewer setbacks. Here are some
helpful tips to handle constructive criticism so that it stings less.
Say thank
you |
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Tip of the Day
Sponsored
by Vector Security Networks
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Social media can be a fantastic platform for every company and executive, but it
can also be a nightmare. Mixing personal with professional oftentimes sends the
wrong messages and can absolutely destroy the image a professional needs to
maintain in the public arena. Maintaining boundaries and separating the two can
oftentimes be difficult to accomplish as corporate America searches for every
piece of information they can find on executives and companies. And regardless
of what anyone says, your professional image should always take precedence over
your personal image in the social media world.
Just a Thought,
Gus
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