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The Rise of Pandemic-Driven Retail Fraud:
How Brands Are Leveraging Prescriptive Analytics to Fight Back
By Guy Yehiav, Vice President & General
Manager, Zebra Analytics
With
margins already tightened by the financial impact of the COVID-19 pandemic, the
oft-undetected but constant siphon of funds caused by fraud is devastating for
retailers. A
recent study revealed the cost of fraud to U.S. retailers and e-commerce
companies rose 7 percent in 2020, with every $1 of fraud costing companies $3.36
in losses.
By leveraging prescriptive analytics, retailers are relying on powerful
data-driven software to identify instances of fraud and noncompliance, recommend
corrective action, and prevent it from happening again both in stores and
online.
Minimizing Brick-and-Mortar Fraud
To create a safe and healthy in-store shopping experience during the pandemic,
many retailers updated their operations and processes to include social
distancing measures. They enhanced self-checkout offerings, which minimized
employee presence on the floor. While these measures were critical to supporting
community health, they have unfortunately opened the door to fraud committed by
employees and customers alike
Continue Reading
Maverik Selects Zebra and Reflexis to Streamline Store Execution and Labor
Scheduling
Reflexis
Systems (now part of
Zebra Technologies), a leading provider of intelligent workforce management
and execution solutions for multi-site businesses in retail, food service,
hospitality and banking, today announced that Maverik — Adventure’s First Stop,
has selected
Reflexis ONE to integrate and streamline store execution and labor
scheduling for more than 6,000 team members across 360+ locations.
Continue Reading
Violence & Protests
Summer 2021: "Going to be worse than last year, for sure."
Police in Cities Across U.S. Brace for a Violent Summer
Lifting of Covid restrictions, rise in gun purchases
have officials on edge heading into warmer months
Crime experts fear summer 2021 violence could be worse than last year as
shooting,
murder uptick starts early
369 people were shot in the past 72 hours as
of Friday afternoon, the Gun Violence Archive says
Police
departments in New York City and other large metro areas across the U.S. are
bulking up patrols and implementing new tactics to prepare for what they say
could be a violent summer.
Police should brace for a potentially more violent summer than last year as
crime trends show the bloodshed in some parts of the country, such as New York
City, picked up earlier than is typically expected, analysts and experts
say.
States lifting Covid-19 restrictions and more people out in public spaces in
warmer weather increase the likelihood of more shootings, as well as
less-serious crimes, officials say. Many crimes, including violent ones,
normally rise in summer. Gun purchases also rose during the pandemic and cities
have seen an increase in guns being used in crimes.
Shootings and homicides in big U.S. cities
are up this year again after rising last year. In the last three months
of 2020, homicides rose 32.2% in cities with a population of at least one
million.
"It's not getting any better," Joseph Giacalone, an adjunct professor with the
John Jay College of Criminal Justice, told Fox News. "Let's put it this way: New
York City is already ahead of last year's pace, but last year, the homicides and
shootings
really started spiking at the end of May and into June. So that will be the real
tale of the tape, so to speak, to see what's happening over there."
"So, if you look at New York, Chicago, St. Louis,
Baltimore, you name the big cities and they're having huge problems,"
Giacalone added. The fast-approaching summer months generally bring out "more
crime because there are more people out there."
Continue Reading
Fed's Partner, Expand & Fund Gun Violence Initiatives in Baltimore
Increasing prosecution of gun related crimes in
Baltimore
U.S. Attorney’s Office and State and Local Partners Announce Expansion of
Firearms Prosecution Initiative Targeting Gun Violence in Baltimore
Also Announced Funding for Community Outreach and Intervention Efforts;
Increased State Funding to Hire Additional Prosecutors Builds on 84 Federal Gun
Possession Cases Charged in Baltimore Since January 2020 – Despite Pandemic
Baltimore, Maryland – Today, Acting United States Attorney for the
District of Maryland Jonathan F. Lenzner announced a significant expansion of
the U.S. Attorney’s Office’s collaborative initiative with state and local
law enforcement to prosecute the illegal possession of firearms in Baltimore.
The expansion of the initiative, known as Project EXILE, includes state
funding to hire additional prosecutors to bring firearms-related offenses in
federal court and for a media campaign supporting outreach efforts into
Baltimore neighborhoods.
justice.gov
Burglaries Never Stopped During Shutdown
LA Restaurant Crime Up 32% Between February & April
Los Angeles Restaurants Already Seeing Crime Spike Even Before Scheduled June
15th Full Opening
Some operators have already seen an unwanted sign of people leaving their
homes: burglary, vandalism and other crimes.
There were 187 crimes at restaurants reported to police in April, up from 160
in March and 142 in February,
according to Los Angeles Police Department data.
Overall crime in Los Angeles from Jan. 1-April 30 this year is 5.5% below the
same period in 2020.
Lilly Rocha, executive director of the
Latino
Restaurant Association, was surprised to learn about the increase in crime,
but was aware of many restaurants being targeted for “dine and dash” schemes.
According to police data, bodily force was used in 17% of restaurant crimes
reported from Feb. 1-April 30 (the period when incidents began rising). There
were 61 instances of assault and vandalism.
In particular, burglaries at restaurants have been increasing, going from
31 incidents in February to 41 in April. Burglaries accounted for 20% of all
crime reported at Los Angeles restaurants from Feb. 1-April 30.
Burglaries never stopped in LA during shutdown.
Although most restaurants in Los Angeles were forced to halt in-person service
for much of 2020, burglaries never ceased, perhaps reflecting
opportunistic thieves who took advantage of the lack of customers. In
January 2020 there were 43 restaurant burglaries, followed by 30 the next month
and 48 in March. There were 49 burglaries in April, the first full month of
the shutdown, and at least 34 every month during the rest of the year.
xtown.la
The Atlas of Surveillance
Really cool interactive map! Check it out
The Electronic Frontier Foundation Interactive Map of Police Tech in the U.S.
From law enforcement fusion centers to drone usage, body-worn cameras, license
plate readers, Ring Neighbors Partnership, Gunshot Detection, Predictive
Policing, Real-Time Crime Center, Cell-Site Simulator, Camera Registry, Face
Recognition, and Video Analytics this interactive map shows who's using the
technology.
With researchers combing locals and keeping this map up to date. Check it out.
Remember must be online to connect to the interactive version.
atlasofsurveillance.org
COVID Update
301.6M Vaccinations Given
US: 34.2M Cases - 612.3K Dead - 28.1M Recovered
Worldwide:
174M Cases - 3.7M Dead - 157.1M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember &
recognize.
Private Industry Security Guard Deaths: 279
Law
Enforcement Officer Deaths: 305
*Red indicates change in total deaths
U.S. Covid-19 Deaths Fall to Lowest Point Since March 2020
As vaccinations rise, the seven-day average of reported deaths has dropped
below 500
“This milestone reinforces that the U.S. is in the homestretch of the epidemic,
thanks to vaccinations,” said Andrew Brouwer, an assistant research scientist in
epidemiology at the University of Michigan.
The high rates of vaccinations among elderly people, who are most likely to die
from Covid-19 infections,
have helped push the number of deaths lower. And the steady decline in newly
reported cases indicates that deaths, a lagging indicator, will continue to
shrink.
wsj.com
Fry's Foods, Kroger Division, HR Mgr -
Fraudulent COVID Testing Invoices & Ghost Employee Payroll
Human Resources Manager Pleads Guilty to Defrauding Employer Through Payroll and
COVID-19 Testing Schemes
BOISE – Douglas Wold, 48, of Meridian, pleaded guilty to one count of wire
fraud, one count of mail fraud, and one count of money laundering based on
schemes to defraud his employer, Fry Foods, Inc., during the height of the
COVID-19 pandemic.
According to court records, Wold worked as a Human Resources Manager for Fry
Foods, Inc. in Ontario, Oregon, and executed two separate schemes.
First, beginning in at least May 2020 and continuing through August 2020, Wold
committed wire fraud by submitting fraudulent payroll requests for
individuals who never worked at Fry Foods or who no longer worked at Fry
Foods at the time of the payroll requests. Payroll checks were processed based
on Wold’s requests. Wold then deposited these fraudulent payroll checks into his
own bank accounts.
Second, Wold committed mail fraud with respect to a COVID-19 testing program at
Fry Foods’ Weiser, Idaho location in May 2020. Wold issued a fraudulent
invoice to Fry Foods in the name of his business, Hala Lallo Health, for $39,995
when, in fact, the testing was provided by another entity and at a greatly lower
cost. When Fry Foods paid Hala Lallo Health for the testing, Wold deposited
the funds into a bank account he controlled and the company that actually
provided the testing was not paid.
Wold committed the offense of engaging in monetary transactions in property
derived from unlawful activity by transferring $69,116.48 in proceeds from
his frauds for the purchase a speedboat and trailer.
Wire fraud and mail fraud carry a penalty of up to 20 years in federal
prison, a maximum fine of $250,000, and up to three years of supervised
release. Money laundering carries a penalty of up to ten years in federal
prison, a maximum fine of $250,000, and up to three years of supervised
release.
justice.gov
CFOs' essential role in promoting employee mental health
For professional accountants, mental health issues heighten the risk of not
identifying errors in financial reports or spotting indicators of fraud.
The coronavirus pandemic has put a long-overdue spotlight on mental health.
Clinical studies have found a
strong correlation between pandemic-related anxiety and behaviors, such as
hopelessness or substance abuse, that companies cannot afford to ignore.
Implementing an organizational framework to support mental health is not only
the right thing to do, it's smart for business. With the potential to alleviate
human and financial costs, support for mental health should be seen as core to
the finance function’s role in promoting sustainable value creation.
In 2019, the World Health Organization estimated that mental health issues
cost the global economy upward of
$1 trillion per year. In the wake of the past year, that cost is likely
to increase considerably, reinforcing the need for mental health to be a key
priority for employers and organizations worldwide.
cfodive.com
UK Retailers Not Paying Rent During Lockdown
2/3 of retailers face legal action once the moratorium ends in July over £2.9bn
in unpaid rents
With non-essential retailers closed due to lockdowns for eight of the last 15
months, many have accrued huge debts that they are only just beginning to be
able to pay. For the first quarter of the year showed that one in seven shops
currently lie empty, and this number is expected to rise.
The BRC said that without action, and where agreement between landlords and
retailers cannot be reached by July 1, thousands of shops will be at risk of
shutting down.
“Without action, it will be our city centres, our high streets and our shopping
centres that suffer the consequences, holding back the wider economic recovery.”
retailgazette.co.uk
'Hybrid Dressing'
You’re Finally Going Back to the Office. What Are You Going to Wear?
The rules about what to wear to the office are gone. Now retailers, workers and
employers are trying to figure out what will work in a world in which the
traditional dress code might never come back.
After more than a year of working from home, millions of Americans are heading
back to the office—and they need new clothes. That offers a rare opportunity to
retailers, who are trying to anticipate what their customers will now want to
wear to work. Many brands are scaling back their production of suits, adding
more stretch to their pants and using new phrases such as “workleisure.”
They are turning out yoga pants that look like dress pants, T-shirts you can
wear to work and a dressier version of cork-lined sandals dubbed the “Work Birk.”
‘No one is tucking in their shirts’:
wsj.com
Dallas City Council Cracks Down on C-Store
Crime With New Ordinances
Here’s how Dallas convenience stores must beef up security to deter crime
An extra camera and lighting are some of the changes now required by the
city.
All Dallas convenience stores are now required to have more surveillance
cameras, working outside lights and ATMs bolted to the floor.
The changes are part of new
city code to address neighborhood businesses linked to crimes and
quality-of-life concerns.
The new rules approved by the Dallas City Council on Wednesday will allow the
code enforcement department to take over most convenience store inspections from
the Police Department. The change is meant to free up officers to only focus
on stores that draw the most crime and resident complaints. It’s also to
increase the frequency of inspections and tracking of convenience stores.
A sharper focus on convenience stores in the city that drive criminal activity
is part of Dallas police Chief Eddie García’s
recently unveiled plan to try to decrease
violent crime.
Increased outdoor lighting also has been
previously identified by Mayor Eric Johnson’s task force on safe communities
as a possible crime deterrent. The city has since launched an initiative to
improve streetlights in certain areas.
Johnson in March said city data
showed crime and 911 calls were down this year in the area surrounding
South Dallas’ Opportunity Park after more than 70 new lights were installed two
months earlier.
Before Wednesday, the city required convenience stores to install at least two
color, high-resolution surveillance cameras, one with a clear view of the cash
register and the other where the faces of everyone who enters are visible.
The new requirements would call for at least a third camera that clearly
captures the faces of people leaving the store.
The cameras would be required to have a minimum resolution of two megapixels
that record at least 15 frames per second. The footage must be kept for a
minimum of 30 days.
The new rule would also require working lights that illuminate all sides of the
main building, parking area and any fuel pump stations. ATMs need to be secured
or bolted to the floor at least 12 feet away from glass windows and doors.
Store owners found violating the new rules could be fined up to $500.
dallasnew.com
King County ban on police use of facial recognition software spotlights local
movements across US
As federal legislation on law enforcement's use of facial recognition
software stalls, dozens of cities and counties are taking measures into their
own hands.
Facial recognition opponents rejoiced this week after the local government of
King County, Washington
voted to ban local police from using the technology.
The move was notable for a number of reasons. The ACLU of Washington
said in a statement that the new King County ban on police use of facial
recognition software was the first in the country to be county-wide and cover
multiple cities.
Electronic Frontier Foundation senior staff attorney Adam Schwartz added that it
was the most populous government body to institute a ban, with more than two
million residents within its borders. The ban was also hailed among privacy
advocates as a direct shot at Microsoft and Amazon, both of which have
headquarters in King County's biggest city: Seattle.
zdnet.com
Biden Leaves Security Providers on Chinese
Blacklist
Biden Expands Blacklist of Chinese Companies Banned From U.S. Investment
Move shows Biden’s willingness to continue some of the hard-line China
policies started by former President Trump
An executive order Mr. Biden signed Thursday brings to 59 the total number of
Chinese companies banned from receiving American investment and shows how his
administration is
continuing some of the hard-line China policies left by former President
Donald Trump.
The action is one of the firmest to date as the Biden administration conducts a
broad review of China policy, including how to deal with tariffs and other trade
measures taken by Mr. Trump. So far the administration has advanced few concrete
actions against Beijing, though the U.S. recently
joined allies in imposing sanctions against Chinese officials engaged in
the mass incarceration of mainly Muslim ethnic minorities in the Xinjiang
region.
wsj.com
Korn Ferry says expect more retail CEO turnover
Just eight new CEOs, which include heavyweights Amazon and Walgreens, manage
a big slice of retail with more than $1.7 trillion in market cap.
If you work in retailing, chances are you have a new
CEO — or you will soon.
Changes at the top began in earnest during the pandemic, and the momentum of new
CEO announcements will continue through 2021 “because new leaders are needed
to drive growth in this radically new retail environment,” according to a
new report from the largest executive search firm, Korn Ferry.
Most of the moves so far have been from founder/CEOs and longtime CEOs who
triggered succession plans. At Amazon, Walgreens, Ulta Beauty, Kendra Scott and
The Container Store, the new leaders were chosen to drive dramatic changes that
were planned even before the global health crisis forced the industry to
re-evaluate its future.
dallasnews.com
Benchmarking: Walmart gives 740,000 associates a
free Samsung smartphone
The
retailer is outfitting nearly half of its US workforce, amounting to
740,000 employees, with a free phone by the end of the year for personal and
professional use. The phone, a Samsung Galaxy XCover Pro, normally retails for
$499 and Walmart is giving employees a case and protection plan, too.
Walmart said the primary use of the phone is for its new employee app called
Me@Walmart, which the company explained in a release is meant to "simplify
daily tasks, serve our customers and plan for life outside of work."
Some of the app's features include scheduling, clocking in to their shift and a
voice-activated personal assistant for work that "saves time by letting
associates ask the app questions to quickly locate merchandise and get answers
for customers."
Walmart claims it doesn't have access to any personal data on the phone
and employees can access the app only while they're working. Prior to
this program, Walmart employees had to share company-owned smartphones and the
response following the initial test with personal phones was "good."
cnn.com
Macy's adds another 30 days on AP's to vendors
- Up 21.6% from LY
Some Companies Are Taking Longer to Pay Suppliers Despite Recovery
Macy’s and Mondelez are among the businesses negotiating longer payment terms
after getting used to them during the pandemic
Big U.S. companies on average took 58 days to pay suppliers in their
first quarters of fiscal 2021, up 5.5% from 55 days in the comparable
period last year, according to research from Hackett Group Inc.
For fiscal 2020, businesses took 62 days on average to settle their dues with
suppliers, up 7.6% from the previous year, Hackett said. The full-year
data set includes 1,000 companies.
“Term extensions have not gone away,” said Craig Bailey, an associate
principal at Hackett Group. Companies, particularly in industries hit hard by
the pandemic such as retail, remain
cautious about the year ahead as changes to consumer spending patterns
during the pandemic have made forecasting demand more difficult, Mr. Bailey
said.
Department-store operator Macy’s Inc. has benefited from longer payment
terms with its suppliers, Chief Financial Officer Adrian Mitchell said on a May
18 earnings call. It took the company 163 days on average to settle its bills
during the first quarter, up from 134 days a year earlier, up 21.6%,
according to Hackett. The company in its latest quarter had about $1.8
billion in cash on its balance sheet, up 18% from a year earlier.
wsj.com
Editor's Note: Just one example of many. As the solution providers
feel the final impact. A traditional role for everyone.
Amazon Hits the Bullseye - Fooling Everybody
in the Process
From $6B to $1B Price Tag in 5 Yrs - Amazon Wins in 5 Yrs
Staples Proposes To Acquire The ODP Corporation's Consumer Business for $1B
(Stores & Direct Channel business)
Editor's Note: In 2016 the FTC blocked the merger of Staples and Office
Depot shocking many who believed the merger was necessary to keep the companies
competitive with Amazon.
After several months of battling in court, the FTC blocked the approximately
$6 billion merger of Staples and Office Depot in 2016. While most seemed
shocked by the news, wondering why the FTC would block a deal that could
potentially help Staples and Office Depot keep up with the internet giant,
Amazon.
'There's no doubt Amazon was the big beneficiary of the merger falling
through'. Just follow the money. In 2016 Staples was willing to pay $6B and
today the price is $1B. That's $5B less in 5 years. So in essence Amazon cost
those two retailers $1 billion a year. Not to mention hundreds of jobs and lost
stock value for pension funds who failed to read the tea leaves and sell.
Now there's a lot more to the story, but leave it to say that the FTC thought
they knew better, the Judge over thought it and Amazon, who played a significant
role in the entire process including testifying in court, the FTC actually
studying their office supply business and strategy - and Amazon coming out
against the merger claiming it created a monopoly on the business services side.
Bottom line is that Amazon pulled the wool over everybody while they watched
Staples and Office Depot struggle in this harsh retail climate while Amazon
pointed their guns right at them. Which was the plan all along that the Judge
failed to see or recognize. With Amazon knowing full well were it would end up.
And quite frankly even with this proposed merger it's only a matter of time
before they dwindle even more.
Huge Boon to Crypto Currency - 1st C-Store
Chain Adopts it
Sheetz 622 C-stores to accept crypto currencies
The Flexa payment system
works by converting crypto currencies to their real-time dollar value as payment
to retailers. A few other retailers have piloted Flexa, including Barnes &
Noble, Bed Bath & Beyond, Crate & Barrel, GameStop, Lowe’s, Nordstrom, Office
Depot/OfficeMax, Petco, and Whole Foods Market.
retailleader.com
Quarterly Results
Costco May Comp's Up 22.8% overall, net sales up 24.2%
Nordstrom Q1 Brand net sales up 37%, Rack net sales up 59%, digital sales up
23%, total net sales up 44%
Five Below Q1 comp's up 162%, net sales up 197.6%
Lululemon Q1 company operated store revenue up 43.8%, E-commerce up 44.4%, sales
up 88%
Dollar General Q1 comp's up 4.9%, net sales up 0.6%
SpartanNash Q1 retail business unit comp's down 7%, retail unit net sales down
5.5%, food distribution segment net sales down 2.6%, overall net sales down 7%
Senior LP & AP Jobs
Market
Head of Asset Protection job posted for Ollie's Bargain Outlet in
Harrisburg, PA
The
Head of Asset Protection mitigates both external and internal security related
risks for the organization through the development and management of policies,
procedures, programs, and systems, across the Company. This position leads a
team to drive the Company’s operational audit process, partner and train field
teams on key operational drivers to reduce shortage and conduct investigations
into, fraud, abuse, or other misconduct.
indeed.com
Last week's #1 article --
2
airlines will postpone serving alcohol amid surge of in-flight violence
Since Jan. 1, the Federal Aviation Administration has received about 2,500
reports of unruly behavior by passengers, including about 1,900 reports of
passengers refusing to comply with a federal mandate that they wear masks on
planes. "We have just never seen anything like this," Sara Nelson, the
international president of the Association of Flight Attendants, said during an
online meeting with federal aviation officials Wednesday. "We've never seen
it so bad."
startribune.com
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[Whitepaper] Combating a 55% Increase in BOPIS Fraud
Since the beginning of the Pandemic, there has been a 55% increase in the rate
of fraudulent attempts to purchase products online for in-store pickup.
Buy Online Pickup in Store (BOPIS) fraud was already a problem pre-COVID but
unfortunately the pandemic has only accelerated this issue. The percentage of
fraudulent BOPIS purchases is above average with companies reporting a loss
of 3-5% (with some as high as 10% or more).
Enabling the convenience of BOPIS without forsaking massive loss is the delicate
balance that Loss Prevention professionals now face which is why we've created
this easy guide to balancing BOPIS and LP.
This
white paper covers:
• Benefits & Challenges to BOPIS that every multi-unit brand should know
• The key indicators present during cases of BOPIS-related fraud
• Why analytics & reporting are at the heart of any successful BOPIS strategy
• And more...
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First Time the FBI Director Takes a Public Stand
FBI Director Compares Ransomware Challenge to 9/11
Christopher
Wray points to Russian hackers, calls for coordinated fight across U.S. society
FBI Director Christopher Wray said the agency was investigating about 100
different types of ransomware, many tracing back to hackers in Russia, and
compared the current spate of cyberattacks with the challenge posed by the Sept.
11, 2001, terrorist attacks.
“There are a lot of parallels, there’s a lot of importance, and a lot of focus
by us on disruption and prevention,” Mr. Wray said in an interview Thursday.
“There’s a shared responsibility, not just across government agencies but across
the private sector and even the average American.”
Mr. Wray’s comments—among his first publicly since two recent ransomware attacks
gripped the U.S. meat and oil-and-gas industries—come as senior Biden
administration officials have characterized ransomware as an urgent
national-security threat and said they are looking at ways to disrupt the
criminal ecosystem that supports the booming industry. Each of the 100 different
malicious software variants are responsible for multiple ransomware attacks in
the U.S., Mr. Wray said.
“The scale of this problem is one that I think the country has to come to
terms with,” he said.
Complaints to the FBI and reports from the private sector show ransomware
incidents have tripled in the past year, Mr. Wray said. While private-sector
estimates of the toll to the U.S. economy vary, companies that track ransomware
generally put the cost at hundreds of millions or billions of dollars
annually and say it is rapidly increasing.
In the interview, Mr. Wray singled out Russia as harboring many of the known
users of ransomware.
wsj.com
Ransomware Gangs Now Treated Like Terrorists
Huge Move - High Priority Cases for DOJ & FBI Now
DOJ signals plans to coordinate anti-ransomware efforts with the same protocols
as it does for terrorism
The Justice Department signaled Thursday it plans to coordinate its
anti-ransomware efforts with the same protocols as it does for terrorism,
following a slew of cyberattacks that have disrupted key infrastructure sectors
ranging from
gasoline distribution to
meatpacking.
On Thursday, Deputy Attorney General Lisa Monaco issued an internal memo
directing US prosecutors to report all ransomware investigations they may be
working on, in a move designed to better coordinate the US government's tracking
of online criminals.
The memo cites ransomware -- malicious software that seizes control of a
computer until the victim pays a fee -- as an urgent threat to the nation's
interests.
The tracking effort is expansive, covering not only the DOJ's pursuit of
ransomware criminals themselves but also the cryptocurrency tools they use to
receive payments, automated computer networks that spread ransomware and online
marketplaces used to advertise or sell malicious software.
cnn.com
Follow-the-Money Rule In Effect Now
Tightening the Noose Around the Money Flow
WH exploring possible ways to trace transactions that line hackers’ pockets
White House officials this week said they are pushing to better trace
ransomware payments, which hackers demand to unlock companies’ data.
Some cybersecurity experts say the spate of attacks underscores the need for
a more aggressive approach to monitoring crypto payments. In April, a task
force of major tech companies and U.S. officials
called for governments to enforce know-your-customer rules, similar
to Treasury regulations, to improve transparency and accountability of bitcoin
and other digital money.
But hackers and the exchanges that process their payouts often operate overseas,
limiting Washington’s regulatory power. Improved oversight of cryptocurrency
exchanges abroad, which some cyber experts say face lower regulatory standards,
could require international cooperation or pressure.
Ransomware specialists, however, are skeptical that restrictions on bitcoin
payments or tighter regulations will slow the growth in ransomware.
Restrictions on individual digital currencies such as bitcoin mean criminals
will just switch to another, less-regulated, currency, and any regulation
strong enough to deter payments to criminals will take a long time to
develop.
“Virtually every exchange around the world is dealing in some form or fashion
with U.S. currency,” Mr. Alperovitch said. “The U.S. could absolutely pressure
all of them through sanctions and the like to adopt the same policies.”
wsj.com
Track Record & Reputation Impacts Loan Terms
The Unseen Cost of Data Breaches - But Your C Team
Knows!
Data Breaches Drive Higher Loan Interest Rates
Companies that experience a data breach may not suffer a long-term drop in stock
price, but will often have to pay higher loan interest rates and grant other
concessions, according to a study published this week.
The academic study, conducted by researchers at Yeshiva University in New York
City and Hong Kong Polytechnic University, found the
average company paid almost $3.7 million more in interest every year.
Businesses with a strong reputation for IT security, which
often have more favorable loan terms compared to their peers,
suffered more following a breach.
These results underscore how banks charge companies for the uncertainty
following a breach.
"After a breach, because of the direct and indirect costs, there is a lot of
uncertainty in respect [to] the company's future," he says. "What happens with
regulatory action? What happens with litigation? What happens if a major
customer leaves? It's uncertainty, and banks hate uncertainty."
darkreading.com
RaaS Syndicates - Equal-Opportunity Attackers - The Trend Will Continue
Ransomware-as-a-Service syndicates becoming
increasingly brazen
The True Cost of a Ransomware Attack
Companies need to prepare for the costs of an attack now, before they get
attacked. Here's a checklist to help.
Ransomware is an equal-opportunity attack, and any organization can become a
target. Therefore, every company should be preparing for this threat, not only
in terms of preventive measures like malware detection, network traffic
analysis, data leak prevention, and data backups, but also anticipating the
costs they should expect to pay.
In most of these cases, companies don't realize all the potential costs they may
incur during a ransomware attack.
Here is a list of some of the costs that companies need to prepare for now,
before they get attacked:
1. Cyber Insurance
Know what your deductible is as well. While this isn't a direct cost, it will
still cost you money.
2. Incident Response
The ransomware didn't just appear in your network. You need to figure out the
root cause, what the attackers did in your network, and what (if any) data was
taken. There are likely compromised users or systems with backdoors that weren't
affected by the ransomware still on your network. If you don't find them, this
attack will happen again in a few weeks.
Incident response (IR) companies help you figure all of this out. They come into
your organization, investigate the attack, and give you the assistance you need
to make it through containment, eradication, and recovery of the incident.
One tip: If you don't have an internal IR team, get an IR retainer. This will
have someone available to you 24x7x365 to assist if you have an incident.
Continue Reading
Russian Creator of Dark Web Marketplace DEER.IO - Only Gets 30 Months
3,000 Shops - $17M in Sales - Sold $1.2M in U.S.
Stolen Information
Russian Hacker Sentenced to 30 Months for Running a Website Selling Stolen,
Counterfeit and Hacked Accounts
Surprise: FBI Waiting for him when he got off the plane from Moscow at JFK -
Wow Rewards Must Work
SAN DIEGO – Kirill Victorovich Firsov, a Russian citizen, was sentenced to 30
months in custody for his role as the administrator of a website that
catered to cyber criminals by virtually selling items such as stolen credit card
information, other personal information and services to be used for criminal
activity.
The now-defunct online platform DEER.IO started operations as of at least
October 2013, and, as of Firsov’s arrest in March 2020, the platform hosted
approximately 3,000 active shops with sales exceeding $17 million. Although
Firsov maintained that the bulk of the sales on DEER.IO were Russian accounts,
the parties agreed that the government could show that shop owners on
the DEER.IO platform sold at least $1.2 million in
U.S.-based stolen information, to include the gamer accounts
identified in the plea agreement.
At sentencing, the prosecutor noted that Firsov built the DEER.IO platform in
2013 and maintained it for almost seven years.
Even though it sold stolen accounts, DEER.IO was not cloaked in secrecy and
required no special password for access, because everything was run out of
Russia, and American law enforcement could gain no foothold. On March 7,
2020, Firsov was arrested by the FBI in New York City when he flew into JFK
Airport from Moscow.
justice.gov
New: Promote Your PCI SSC Certification with a Digital Badge
The
PCI SSC offers a range of training
and certification programs to support businesses in their payment
security efforts. To help support the Council’s mission to educate and meet the
needs of payment industry professionals, PCI SSC has recently launched a
digital badging program. We talk with Travis Powell, Director of
Training Programs, to learn more about this new program.
Travis Powell: Digital badging is a way to recognize individual
achievements and industry certifications. Most professionals may already
have been issued these types of badges through other industry certification
bodies such as ISC2, ISACA or even VMWare. Digital badging is a trusted source
by many industry organizations.
blog.pcisecuritystandards.org |
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Netflix
VP IT Guilty Taking Kickbacks From 9 Vendors
CEO corners him on forcing a program on his team
Former Netflix Executive Convicted Of Receiving Bribes And Kickbacks From
Companies Contracting With Netflix
Federal Jury Finds Former Netflix Vice President Guilty of Fraud for
Obtaining Pay-To-Play Bribes and Kickbacks from Tech Startups Seeking to Sell to
Netflix
SAN JOSE – A federal jury convicted Michael Kail, the former Vice President
of IT Operations at Netflix, of wire fraud, mail fraud, and money
laundering.
Kail was indicted May 1, 2018, of nineteen counts of wire fraud, three counts of
mail fraud, and seven counts of money laundering. The jury returned a verdict of
guilty on 28 of the 29 counts.
Kail, 49, of Los Gatos, was employed at Netflix as the Vice President in charge
of IT Operations from 2011 until July 2014.
As Netflix’s Vice President of IT Operations, Kail approved contracts to
purchase IT products and services from smaller outside vendor companies and
authorized their payment. The evidence demonstrated that Kail accepted bribes
in ‘kickbacks’ from nine tech companies providing products or services to
Netflix. In exchange, Kail approved millions of dollars in contracts for goods
and services to be provided to Netflix. Kail ultimately received over
$500,000 and stock options from these outside companies. He used his
kickback payments to pay personal expenses and to buy a home in Los Gatos,
California, in the name of a family trust.
Editor's Note: The story surrounding the other 8 vendors and how he
eventually put himself in a corner with Netflix's CEO after trying to force the
IT team to use a software program they didn't like, culminates in his departure
and eventual arrest. Leave it to say he got greedy and went way overboard
thinking he couldn't get caught.
Kail faces a maximum sentence of twenty years in prison and a fine of $250,000,
or twice his gross gain or twice the gross loss to Netflix, whichever is
greater, for each count of a wire or mail fraud conviction, and ten years in
prison and a fine of $250,000 for each count of a money laundering conviction.
justice.gov
Treating it the same as alcohol
Amazon Drops Marijuana Screening, Supports Federal MORE Act
Congress is considering several bills to legalize cannabis
Amazon is adjusting its drug-testing policy for U.S. field operations teams
and will no longer screen for marijuana in many circumstances, according to
a June 1 announcement. Clark said the online retail giant will continue to
monitor for on-the-job impairment and conduct post-incident drug and alcohol
tests.
"In the past, like many employers, we've disqualified people from working at
Amazon if they tested positive for marijuana use,"
said Amazon retail executive Dave Clark. "However, given where state laws
are moving across the U.S., we've changed course. We will no longer include
marijuana in our comprehensive drug-screening program for any positions not
regulated by the Department of Transportation and will instead treat it the
same as alcohol use."
shrm.org
Miami Serial Porch Pirate Gets 10 Yrs Federal Prison
On supervised release from robbing a letter carrier when he got busted this
last time
Miami, Florida – A 26-year-old Miami man has been sentenced to 10 years in
federal prison for stealing mail and packages from mailboxes, porches, and other
outside areas of several homes in Miami and Coral Gables.
Yunior L. Blanco-Pedroso, was pulled over on September 8, 2020, while driving a
blue BMW. Inside the BMW, officers discovered mail, packages and checks
addressed to other people that Blanco-Pedroso had stolen. Blanco-Pedroso
later admitted to committing 10 porch burglaries between August and
September 2020 in Miami and Coral Gables. Other evidence in the case included
home surveillance recordings showing Blanco-Pedroso following delivery
trucks, walking up to front doors to steal packages, and stealing mail from
mailboxes. When he committed these burglaries in 2020, Blanco-Pedroso was on
supervised release following a previous conviction and sentence for robbing a
letter carrier.
justice.gov |
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DOJ Cases - Totaling 39 Suspects - Over $5 Million
Is this the Kmart Breach from 2017?
Biggest Data Breach Bust Yet - This is a first! Arrested 22 of the Street Level
End Users 4 Yrs Later
Federal Indictment Charges 22 Individuals With Purchasing and Using Payment
Cards Stolen From National Retail Chain
Chicago
- Twenty-two individuals have been indicted on fraud and identity theft
charges for allegedly purchasing and using credit, debit, and gift cards
that were stolen in a cyber attack from a national retain chain.
According to an indictment unsealed in the Northern District of Illinois, the
cyber attack occurred in 2016 and 2017 when an individual installed a
malicious software program on multiple computers of the retail chain, which is
headquartered in the Chicago area. The malware allowed the co-schemer to
capture data from more than three million payment cards, including credit
cards, debit cards, and gift cards, that had been used at more than 400
of the company’s retail stores. The co-schemer then sold the card data
for $4 million in bitcoin to another individual, who in turn sold it
online to thousands of others, including the 22 charged defendants, the
indictment states.
The defendants used data from the cards to purchase items at businesses
throughout the country, including restaurants, gas stations, and hotels, the
charges allege. At least 80 people were victimized by the defendants’ conduct,
the indictment states.
Twenty defendants were arrested this month and have begun making initial
appearances in federal courts throughout the country. Two defendants
remain at large and are believed to be residing overseas. The investigation
remains ongoing.
Wire fraud is punishable by up to 20 years in federal prison, while
aggravated identity theft carries a mandatory, consecutive prison sentence of
two years. If convicted, the Court must impose a reasonable sentence under
federal statutes and the advisory U.S. Sentencing Guidelines.
justice.gov
Editor's
Note: This has got to be the Kmart data breach from May 31, 2017.
As Krebs reported on his blog here. With a number of indicators:
Headquartered in Chicago, more than three million cards used in over 400
stores - at the time Kmart had 735 stores. And no one else in Chicago
with those store numbers reported a breach over the two year period the DOJ
mentions.
Interesting points of the case: The initial hacker sold the 3 million cards
for $4 million in 'bitcoin,' the middle man sold those cards to 'thousands
of others'. Which meant they moved quickly. Remember they're being tested along
the way to make sure they're still valuable. And they were used nationwide.
Busting these 22 means the FBI has been tracking them for over 4 years. Which
means they aren't giving up on pursuing old cases that are wide spread.
Indeed sending a message to the criminal gangs worldwide: Use the info and we're
going to come after you!
Counterfeit Gang of 9 Hitting Walmart for $1M+
Baltimore Man Sentenced to 5+ Years as Part of Nationwide Scam to Pass
Counterfeit Checks Worth Over $1 Million
Robert
Sean Harrington, 42, of Baltimore, MD, was sentenced to five years and four
months in prison, three years of supervised release, and ordered to pay
restitution in the amount of $204,066.
Harrington was one of nine men charged in a Superseding Indictment as part of a
coordinated scheme that operated for over two years, between June 2016 and July
2018, with the purpose of committing identity theft in order to defraud various
banks and Walmart, Inc., by presenting and cashing over $1,000,000 worth of
counterfeit checks at Walmart stores throughout the United States.
All nine defendants in this case pleaded guilty to similar charges; many were
previously sentenced and received the following sentences from Judge Leeson:
Ahmad Becoate, 34, of Philadelphia, PA, was sentenced to 75 months in prison;
Jeffrey Roach, 35, of Baltimore, MD, was sentenced to 94 months in prison;
Jethro Richardson, 42, of Greensboro, NC, was sentenced to 70 months in prison;
Nathaniel Jones, 41, of High Point, NC, was sentenced to 24 months in prison;
Leander Rowell, 44, also of Greensboro, NC, was sentenced to 87 months in
prison; and Brian Cherry, 45, of Charlotte, NC, was sentenced to 70 months in
prison. All defendants were also ordered to pay substantial amounts of
restitution.
“This was a sophisticated scheme involving many defendants that took excellent
investigative work to unravel,” said Acting U.S. Attorney Williams.
justice.gov
Four men get 2 Yrs 6 months + 2 Yrs each - Buying $2.3M worth of cigarettes from
Sam's Club stores in Atlanta using stolen credit cards
Mamadou Sow, Demarcus Myree, Boubacar Tivalo, and Jacob James, have been
sentenced for access device fraud and aggravated identity theft related to
purchases of massive quantities of cigarettes from Sam's Club retail locations
in metro Atlanta.
Mamadou Sow, Demarcus Myree, and Boubacar Tivalo obtained Sam's Club memberships
and membership cards in their names and aliases. From September 2018 through
November 30, 2018, the defendants used dozens of stolen credit cards, issued by
various financial institutions, to make unauthorized purchases of cigarettes at
Sam's Club retail locations throughout metro Atlanta. In combination with some
cash transactions, these three defendants purchased over $1.7 million worth
of cigarettes during the scheme. Myree was also charged with possession of a
stolen firearm.
From September 2018 to December 2018, Jacob James, who was charged in a
separate indictment, purchased over $635,000 worth of cigarettes from Sam’s Club
stores using stolen credit cards.
Mamadou Sow, a/k/a Moussa Sow, 30, of Guinea, was sentenced to two years, six
months in prison, to be followed by two consecutive years
imprisonment for aggravated identity theft. He was also sentenced to serve
three years of supervised release and ordered to pay restitution in the
amount of $749,772.31.
Demarcus Myree, a/k/a Yuri Markosov, 27, of Atlanta, Georgia, was sentenced to
two years, six months in prison for access device fraud and possession of
a stolen firearm, to be followed by two consecutive years imprisonment
for aggravated identity theft. He was also sentenced to serve two years of
supervised release and ordered to pay restitution in the amount of
$339,545.42.
Boubacar Tivalo, a/k/a Tivado Boubacar, 46, of Guinea, was sentenced to two
years, six months in prison for access device fraud, to be followed by
two consecutive years imprisonment for aggravated identity theft. He was
also sentenced to serve three years of supervised release and ordered to
pay restitution in the amount of $664,305.52.
Jacob James, a/k/a Mark Johnson and Joe Johnson, 31, of Atlanta, Georgia, was
sentenced to two years in prison for access device fraud, to be followed
by two consecutive years imprisonment for aggravated identity theft. He
was also sentenced to serve three years of supervised release and ordered to
pay restitution in the amount of $635,242.75.
justice.gov
Former Cell Service Associates and Co-Conspirator Facing Federal Indictment for
Aggravated Identity Theft, Conspiracy to Commit Wire Fraud, and Wire Fraud
Allegedly Fraudulently Stole over $500,000 Worth of Cell Phones using the
Personal Information of at least 17 Victims
Baltimore, Maryland – A federal grand jury has returned an
indictment charging four individuals for conspiracy to commit wire fraud, wire
fraud, and aggravated identity theft. The indictment was returned on April 29,
2021 and unsealed on May 13, 2021 upon the arrest of the final defendant. The
four defendants are:
Reginald McElrath, age 40, of Cockeysville,
Maryland;
Chantelle Harris, age 33, of Hyattsville, Maryland;
Robert Patterson age 21, of Odenton, Maryland and;
Danisha Thomas age 37, of Bladensburg, Maryland.
From July 2019 to January 2020, McElrath, Harris, Patterson, and Thomas
allegedly used the identifying information of at least 17 individuals to
obtain new cell phones. McElrath, Harris, and Patterson worked in Maryland
for a vendor contracted by a multinational retail corporation to handle all
contractual wireless phone transactions in their stores. The indictment alleges
that McElrath, Harris, and Patterson used their positions to apply for new cell
phone accounts with various carriers and to apply for upgraded cell phones on
existing cell phone accounts in the victims’ names using the PII of the victims
without their knowledge or permission. McElrath, Harris, and Patterson
allegedly charged purchases of new cell phones to fraudulent cell phone service
accounts they opened in the victims’ names and none of the costs were borne
by members of the conspiracy.
The indictment also alleges that co-conspirators, including Thomas, would
receive the fraudulently obtained cell phones directly from McElrath, Harris,
Patterson and others from inside the retail store.
In sum, the defendants allegedly used the stolen PII of 17 individual victims
to fraudulently obtain at least $537,000 worth of cell phones.
They face a maximum sentence of 20 years in prison for wire fraud and a
mandatory minimum of two years in prison, consecutive to any other
sentenced imposed, for aggravated identity theft.
justice.gov
California man arraigned for his role in $490,000 phone trade-in scheme
David Shemtov has been arraigned after being charged with eight counts of wire
fraud for his role in a scheme to fraudulently inflate the reimbursement
value of more than 1,400 electronic devices that he submitted for trade-in.
“Shemtov allegedly found a way to exploit this process to
recover many times the value of the actual devices he traded in.”
From approximately October 2019 through January 2020, Shemtov allegedly
participated in a scheme to submit more than 1,400 fraudulent electronic device
trade-in requests online. On Internet trade-in request forms, the trade-in
requests purported to have newer, higher-valued devices, typically an iPhone XS
Max, to trade in. In reality, Shemtov never intended to trade in the
higher-valued devices identified in the trade-in requests. Instead,
substantially less valuable devices–typically iPhone 6s and 7s–were sent in.
The device trade-in process was handled by a third-party provider (the victim
company) that oversaw the mailing and receipt of the devices, and the
reimbursement payments, typically in the form of Apple gift cards. The victim
company paid substantially more than the true value for the devices sent in as
part of the scheme. For instance, more than 900 of the trade-in requests claimed
to have iPhone XS Max with 64 gigabyte capacity, for a value of $545, but the
devices mailed in were various versions of iPhone 6’s, with a trade-in value of
$30. 900 x $545 = $490,500 vs 900 x $30 = $27,000
After the victim company detected the scheme, from about March 2020 through
December 2020, Shemtov submitted more than 1,000 additional trade-in requests
using more than 100 fictious names. The victim company flagged these requests
and did not complete the trades.
justice.gov
CC Fraud Ring of 4 Hit Retail Chains for Over
$450,000 in Southeast & Get Fed Prison Time
Members Of Identity Theft Ring Operating In Three States Are Sentenced To Prison
CHARLOTTE, N.C - Four members of an identity theft ring operating in at least
three states have been sentenced to prison.
Dayton Louis Kolczak, 29, and Heather Westerfield, 37, both of Charlotte, to
71 months and 57 months in prison, respectively, and ordered each to serve
three years under court supervision. Both Kolczak and Westerfield previously
pleaded guilty to bank and wire fraud conspiracy and aggravated identity theft
charges. Two other co-defendants, Kenneth D. Bennett-Rosario, 45, of Charlotte,
and Jessica Bailey Sowell, 28, also of Charlotte, previously pleaded guilty to
aggravated identity theft. Bennett-Rosario was sentenced to 39 months in
prison, and Sowell was ordered to serve 24 months for their role in the
scheme.
Stealing mail, info over the internet, real estate listings and other public
records they created counterfeit NC & SC drivers licenses in victims names with
their pictures and obtained credit cards.
According to court records, the co-conspirators used the counterfeit
identification cards and stolen identities to obtain over $450,000 in
fraudulent credit card accounts at retail store chains, such Lowe’s, Belk
Department Stores, Kohl’s, and Target, to purchase or rent luxury vehicles, pay
for rooms at various hotel chains, and to rent storage units, among other
things. According to court records, in this manner, the co-conspirators used the
stolen identities of at least 40 individuals. Over the course of the
investigation, law enforcement seized printers, laptop computers, an embossing
machine, a laminator, and other devices used to manufacture the fraudulent
identification cards.
justice.gov
CC Fraud Duo - 1 Gets 5 Yrs & The Other Pleads
Guilty
Jacksonville Woman Pleads Guilty To Aggravated Identity Theft And Fraud Charges
Jacksonville, Florida – Zipporan Carmel Peters (32, Jacksonville) has
pleaded guilty to aggravated identity theft and conspiracy to commit bank
fraud. Peters faces up to 30 years in federal prison on the conspiracy to
commit bank fraud charge, a 2-year mandatory minimum term of imprisonment on the
aggravated identity theft charge, and payment of restitution to the victims she
and her co-defendant, Charles Cornelius Smith, defrauded. A sentencing
date has not yet been set.
Smith obtained the PPI, including the name, date of birth, and Social Security
number of a victim. Smith provided Peters with a counterfeit South Carolina
driver licenses with Peters’ photo on it.
Using the victim’s identity, Peters made various fraudulent transactions
involving the withdrawal of large amounts of cash and the purchase of
multiple $500 gift cards, utilizing the victim’s account. Smith and Peters
also visited multiple cellphone stores in Clay and Duval Counties and
used the victim’s identity to obtain several thousand dollars’ worth of
cellphones and accompanying merchandise.
On May 27, 2021, sentenced Charles Cornelius Smith (35, Jacksonville) to five
years in federal prison for aggravated identity theft and conspiracy to
commit bank fraud. The court also ordered Smith to pay restitution to the
victims he and Peters defrauded.
justice.gov
Interesting Point: Both Counterfeiters Were
Busted While Still on Federal Supervised Release - Just got out of
Federal Prison
Wonder if they were part of the early release
program.
East Stroudsburg, PA., Man Gets 18 Months’ For Passing Counterfeit Currency at
Multiple Walmart Supercenters
Battle engaged in this conduct at a time when he was still serving a prior
federal sentence for a handgun offense and was required to reside in a
halfway house in Brooklyn, New York.
justice.gov
Tampa Man Gets 51 Months For Manufacturing Counterfeit Federal Reserve Notes
While On Federal Supervised Release
Darius Jondi Edwards (42, Tampa) pleaded guilty on January 25, 2021. After his
release from prison in October 2019, and while still on federal supervised
release for those prior counterfeiting charges, the Pinellas Park Police
Department arrested Edwards for possession of counterfeit currency and
forging/making counterfeit bank bills. During the course of arresting Edwards at
a hotel, law enforcement found him to be in possession of counterfeit currency,
partially completed counterfeit currency, and computer media used to manufacture
counterfeit Federal Reserve notes.
justice.gov
Portland, OR: Felony Lane Gang Member Sentenced in Bank Fraud Scheme
A Fort Lauderdale, Florida man was sentenced to federal prison today for his
role in a bank fraud and identity theft scheme targeting female victims in the
Portland Metropolitan Area. Damian Fletcher, 27, was sentenced to three years in
federal prison and three years’ supervised release. According to court
documents, Fletcher is a member of the Felony Lane Gang, an interstate criminal
organization based in Florida that travels to locations throughout the U.S. to
commit vehicle break-in and fraud sprees. The organization targets female
victims who leave their purses, wallets, and valuables in parked cars. After
victims exit their vehicles—often to drop off children, run errands, or visit a
gym—Felony Lane Gang members break into the vehicle to steal targeted items.
After the theft, conspirators quickly deploy associates to conduct fraudulent
bank or merchant transactions using stolen identification, checks, and credit or
debit cards.
In the fall of 2019, Fletcher and five co-conspirators traveled to Portland to
target local victims. Once Fletcher and his partners stole items from a vehicle,
they checked to see if one of several female co-conspirators resembled the
victim. If one of their female co-conspirators could impersonate the victim,
they would attempt to cash fraudulent checks written in the impersonated
victim’s name. The conspirators would cash checks at various local banks.
Investigators identified 32 vehicle thefts and 22 instances of bank fraud
committed during Fletcher’s most recent known Oregon crime spree. In total,
this spree resulted in a financial loss of more than $98,000. Fletcher was
arrested on March 9, 2020 in Florida.
On June 6, 2020, a federal grand jury in Portland returned a 14-count
superseding indictment charging Fletcher and five co-defendants with conspiring
to commit bank fraud, bank fraud, and aggravated identity theft. On January 7,
2021, Fletcher pleaded guilty to conspiring to commit bank fraud and aggravated
identity theft. During sentencing, U.S. District Court Judge Michael W.
Mosman ordered Fletcher to pay $98,733 in restitution. Co-defendants Delvin
Mills, 29, of Lauderdale Lakes, Florida; Megan Spurlock, 27, a Washington State
resident; and Linda Marie Lupo, 52, of Deerfield, Florida; have all pleaded
guilty and are awaiting sentencing. Co-defendants Justin Curry, 28 of Fort
Lauderdale, and Treveon Donte Jordan, 23, of Lauderdale Lakes, are on pre-trial
release pending a four-day jury trial scheduled to being on June 15, 2021.
justice.gov
Chicago, IL: Women Steal Display Racks Full of Purses From Old Orchard Center
Nordstrom
Police in suburban Skokie are searching for suspects after a group of women
entered a Nordstrom location at Old Orchard Center and grabbed several
display racks containing high-end handbags, scarves and socks valued at more
than $10,000 in total. According to police, one of the women also threatened
a loss prevention agent at the store with a bolt cutter before fleeing the
scene. At approximately 11:12 a.m. Tuesday, authorities were called to the store
following a retail theft and assault, according to a press release. Four women
had entered the store and proceeded to grab the display racks, carrying them out
of the store.
nbcchicago.com
Roseville, CA: 3 People Accused Of Stealing Over $4,000 In Alcohol From
Roseville-Area Stores
Calgary, AB, CN: $60K worth of lumber stolen from truck as price of wood soars
in Canada
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Shootings & Deaths
Virginia Beach, VA: 7-Eleven customer who shot two robbers in Va. Beach, killing
one, won’t be charged
A 7-Eleven customer who shot two robbery suspects — killing one of them — in
Virginia Beach will not be facing any charges. The double shooting happened at
store on Newtown Road on July 25 — and ended an armed robberies spree that
involved three suspects and several convenience stores across Southside Hampton
Roads. Virginia Beach police said two suspects entered the Newtown Road store
and tried to rob the clerks at gunpoint. A customer inside the store, who was
legally carrying a gun, shot both suspects. One of the suspects, 18-year-old
Michael Moore, died at the scene and the other was transported to a local
hospital. An officer found a third suspect near the 7-Eleven and took him into
custody, police said. A spokesperson for Virginia Beach Commonwealth’s Attorney
Colin Stolle confirmed to 10 On Your Side the customer will not be charged.
Another customer who was also in the store that day, Barrie Engel, started a
Facebook fundraiser for the fellow customer whom she has described to as a
“hero.”
wrbl.com
Philadelphia, PA: Police ID Dunkin' store manager killed during robbery;
suspect sought
Philadelphia
police are searching for the suspect who gunned down a Dunkin' store manager in
North Philadelphia. The incident happened Saturday around 5:30 a.m. on the 500
block of W. Lehigh Avenue. Police say the store manager, Christine Lugo, 41, was
opening the shop when she was approached by an armed man and forced into the
business. Once inside, the suspect demanded she hand over money from the store
office. After taking the money, the suspect shot Lugo in the head. She was
pronounced dead at the scene.
6abc.com
Norfolk, VA: Man charged with murder in shopping center shooting
A Virginia man has been charged with second-degree murder after he and another
man were shot in a shopping center in Norfolk. Police said in a news release
that 42-year-old Fareed Nelson-Luckett has been charged in the shooting. Police
were called Friday afternoon about a shooting in a shopping center near Norfolk
State University. Officers found Nelson-Luckett and 37-year-old Calvin Durham II
suffering from gunshot wounds. Both men were taken to Sentara Norfolk General
Hospital, where Durham later died. Police said Nelson-Luckett was still being
treated at the hospital for injuries not considered life-threatening. He will be
taken to the Norfolk City Jail when he's released from the hospital.
heraldcourier.com
Chicago, IL: 14-year-old girl dies 3 days after being shot on Southwest Side
Savanah Quintaro was pronounced dead Saturday, three days after being shot
outside of a convenience store in the 4800 block of South Wood Street on
Wednesday afternoon.
wgntv.com
Katy, TX: Employee shoots at suspects during smash-and-grab at Katy Mills
jewelry store
Shots
were fired inside Katy Mills Mall Friday evening when police say a jewelry store
employee saw two suspects break into a display case. According to police, the
two masked men walked into the jewelry store in the mall, used a nail gun to
smash one of the display cases and then took jewelry. An employee pulled out a
gun and fired several shots at the suspects, police said. It's unknown if either
of the suspects was hit, but police said they were able to get away in a white
SUV. Fortunately, there were no reports of injuries in the mall.
khou.com
Wichita, KS: Woman convicted in connection with Menard’s robbery, shooting of LP
sentenced to more than 3 years
A
woman convicted in a 2018 shooting in northwest Wichita will spend more than
three years in prison. A Sedgwick County District Court judge on Wednesday, June
2, sentenced Mia Hidalgo to 40 months. Wichita police arrested Hidalgo in
2018 for her involvement in a robbery at Menards in northwest Wichita that ended
with a loss prevention officer being shot and injured. She was 17 at the
time. Hidalgo confessed to attempted robbery in the case.
kwch.com
Warren, MI: Police searching for woman involved in fatal shooting at 7-Eleven
Robberies,
Incidents & Thefts
Man Attacks Security Guard & Two Female
Employees/Owners
Charges upgraded to hate crime against Baltimore man accused of ‘rampage’ of
Asian-American owned liquor stores
Authorities
have brought hate crime charges against a Northeast Baltimore man accused of
going on a rampage last May at three liquor stores owned by Asian-American
families in the city.
Darryl Doles, 49, is accused of attacking one store’s security guard with a
piece of lumber, shouting at another store owner “F--- the Chinese,” then
bashing two Korean-American women in the head with a cinder block.
A Baltimore grand jury indicted him on charges of attempted murder in
addition to the hate crimes.
According to the indictment, surveillance cameras captured Doles pushing his way
inside Wonder Land Liquors on Pennsylvania Avenue, wrestling with the
67-year-old woman inside and falling to the ground. He allegedly grabbed her by
the hair and hit her three times in her head with the cinder block.
Then he bashed the woman’s 66-year-old sister in her head when she tried to
help, according to the indictment.
baltimoresun.com
Serial Fraudster Gets Six Yrs+ for SNAP Fraud Schemes With Losses of $1M+
Baltimore, Maryland – Robert Lee Snowden Jr., age 45, of Owings
Mills, Maryland, gets 78 months in federal prison, followed by three years of
supervised release, for conspiracy to commit wire fraud and for aggravated
identity theft, in connection with a series of fraud schemes perpetrated between
2013 and 2020. Additionally, ordered Snowden to pay restitution of
$1,021,583.72.
From 2013 to July 16, 2020, Snowden conspired to defraud the Maryland Department
of Human Services (DHS) and the Federal Supplemental Nutrition Assistance
Program (“SNAP”), formerly known as the “Food Stamp Program,” by using
victims’ stolen identification information to obtain SNAP benefits. Snowden
sold the SNAP benefits for cash at approximately 50% of the value of the
benefits on the SNAP card.
justice.gov
Lengthy & On-Going Investigation Results In Four Houston Area Men Charged In
Mid-State ATM Thefts
21 ATM Thefts or Attempts in Middle TN During Past Year Resulting in More
Than $732,000 Loss
NASHVILLE – Four Houston, Texas men are facing federal charges after a
lengthy investigation by the FBI into a series of Automated Teller Machine (ATM)
thefts in middle Tennessee and elsewhere,
Elijah Diaz, 19; Troy Alan Parker, 18; Willie Charles White, 21; and Abraham
Woods, 32, were arrested on the morning of April 26, at a hotel in Holladay,
Tennessee, and charged with conspiracy and bank larceny, following the theft
from an ATM machine in Mount Juliet, Tennessee, hours earlier.
For over a year the FBI Violent Crimes Task Force in Nashville has been
investigating ATM thefts. Typically, the method of these thefts involve crews of
individuals who steal a heavy duty capacity pickup truck, obtain large J-hooks
and an industrial chain and then scout a free-standing ATM to target. These
crews then use the stolen truck and approach the ATM in the early morning hours,
wearing hoodies and masks. The shell of the ATM is then pried open and the
J-hooks are attached to the safe and to the truck. The truck is then used to
pull open the safe door, allowing access to the cash inside. After travelling to
a pre-determined location, the crews offload the cash into other vehicles and
abandon the stolen truck to avoid detection and apprehension.
The FBI followed the gang on numerous separate occasions from Tenn. to Texas at
various ATM locations and arrested them on April 26th after one heist in Mount
Juliet, Tenn. They all face up to 10 years in prison.
justice.gov
Fort Smith, AR: Arkansas man who robbed taco shop with water pistol asks for
clemency again after 40 years in prison
In February 1981, Rolf Kaestel, armed with a toy water pistol, robbed an
Arkansas taco shop of $264. He’s been incarcerated for 40 years for the crime.
Kaestel was 29 when he robbed the shop. He turned 70 on June 2. He was sentenced
on June 5, 1981 to life in prison and a $15,000 fine for aggravated robbery. The
man who managed the taco shop, and handed Kaestel the money during the robbery,
has recommended his release. Dennis Schluterman appealed to then-Governor Mike
Beebe in a YouTube video on Oct. 29, 2014. Kaestel is awaiting a decision from
Arkansas Gov. Asa Hutchinson on another clemency application. The governor has a
little more than 90 days to make a decision. In 2015, Hutchinson denied Kaestel
clemency. Kaestel is part of the Arkansas Department of Corrections’ Interstate
Compact and is now housed in Utah. Kaestel appears to never have violated prison
rules during his four decades as an inmate, according to the website. He’s
earned three associate’s degrees and several college credits while in prison.
wreg.com
Rowlett, TX: Couple accused of shoplifting told police they needed clothes
for their kids
A Garland charity helped police meet that need. “Nobody likes being the bad
guy,” says Sgt. Vedran Nosic of the Rowlett Police Department. “Most of us got
into this job to help people.” Now there’s a system available to police
departments to help people in their communities get some of what they need to
move forward with their lives. For seven years, Trusted World of Garland has
been developing what founder Michael Garrett calls an “Amazon for nonprofits.”
Trusted World has a warehouse-full of new clothing, footwear, toiletries and
food, all pre-sorted. A school counselor who finds a child or a family in need
of clothing can place an order via computer with specific sizes and needs.
Each case is treated as an individual “customer” and gets a tracking number. The
order is delivered to the school counsellor to give to the customer, be it child
or family, in a matter of hours. With the help of a computer program written by
students and the University of Texas at Dallas, Garrett has found a way to put
the system in police cars. Sgt. Nosic described a ground-breaking incident he
recently experienced. He was called to a nearby mall where adults were accused
of shoplifting. Their car license plate traced the couple to Rowlett. After
talking to them, he discovered they were after clothes for their children, and
instead of arresting them Nosic gave them a warning and forwarded their needs to
Trusted World. “Within a day or two, we had delivered six bags of clothing,”
Nosic said. “They said they’d never had a positive experience with the police.”
wfaa.com
Serving
time: Excessive sentencing "haunts" former judge
“CBS This Morning” revisits a story first covered more than two years ago. It
surrounds two separate cases of what could be considered "excessive sentencing"
– involving offenders Patrick Flaherty and Bobby Bostic – both locked up
since the 1990's on convictions of armed robbery. Erin Moriarty of “48
Hours” travels to Missouri for an unlikely release. Flaherty held-up 4
C-Stores with an unloaded BB Gun, he thought he would get 10 years. The
Judge had another idea, sentencing Flaherty to 10 years for each store, and the
sentenced to run Consecutively.
cbsnews.com
Shoplifting of cigarettes sparks 2-state chase that ends in Augusta
Thief ‘Test Rides’ $6,374 Cannondale Bicycle, Never Returns To Southlake Store
Orlando, FL: Man Found Guilty Of Armed Robbery Of Cellphone Store
Cape Girardeau, MO: Judge sentences Cape Girardeau man to 214 months for robbery
and firearm charges
Counterfeit
eBay extends authentication service to luxury handbags
Buyers and sellers of select high-end handbags on eBay can rest easy they are
not dealing in counterfeit merchandise. The e-commerce giant is now
authenticating new and pre-owned handbags sold for more than $500 from 16
prominent luxury brands, including Saint Laurent, Gucci, Celine, and Balenciaga.
eBay has already been vetting and verifying all new and pre-owned collectible
sneakers for over $100 in the U.S., routing luxury watches to a third-party
authenticator for assessment, and letting buyers and sellers of sports
memorabilia use the managed Prova Group SmarTag solution to verify items.
All eligible handbags bought and sold in the U.S. will be vetted and verified
by eBay's team of professionally trained authenticators, using detailed
physical inspection and advanced technical equipment in a special facility. New
and pre-owned handbags that have been vetted will be marked on the site with a
badge of Authenticity Guarantee.
chainstoreage.com
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●
Auto Parts– Oneida County, NY - Burglary
●
Auto Parts – Akron, OH – Burglary
●
Auto Parts – Matthews, NC – Burglary
●
Barber - Wilmette, IL
– Burglary
●
C-Store – Franklinton,
LA – Robbery
●
C-Store – Dover, DE – Robbery
●
C-Store – Oakley, CA – Armed Robbery
●
Collectables – Louisville, KY – Burglary
●
Dry Cleaner – Miami,
Fl -Burglary
●
Jewelry – Sioux Falls, SD – Robbery
●
Jewelry – Las Vegas, NV – Robbery
●
Jewelry – Frisco, TX – Robbery
●
Jewelry – Chesapeake, VA – Robbery
●
Jewelry -Galesburg, IL – Robbery
●
Jewelry – Southlake, TX -Burglary
●
Jewelry – Katy, TX –
Robbery/Shooting
●
Jewelry – Staten
Island, NY – Burglary
●
Liquor – Maui, HI –
Burglary
●
Motorcycles- Beaumont,
TX – Burglary
●
Nordstrom – Chicago, IL – Robbery
●
Restaurant – Golden Triangle, MS – Burglary
●
Restaurant – Dallas, TX – Burglary
●
Restaurant – Pinellas Park, FL – Robbery
●
Restaurant –
Philadelphia, PA – Armed Robbery / Manager killed (Dunkin)
●
Tobacco – Augusta, GA – Robbery
●
Vape – Sugar Hill, GA
– Burglary
●
7-Eleven – Griffith,
IN – Armed Robbery
Daily Totals:
• 14 robberies
• 13 burglaries
• 2 shootings
• 1 killed |
Click to enlarge map
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Katelyn Hall, LPQ LPC promoted to Regional Loss Prevention Manager
for Amazon
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Having strong relationships with your business partners is critical if you're to
be successful. Regardless of how good you are at your job, without strong
relationships your value decreases significantly and in some cases almost
disappears. Developing those relationships can be extremely difficult because at
times they're driven by factors outside of your control, by personal likes and
dislikes, by personal agendas, by your own successes and failures, and by your
own approach to each individual. Relationships are the absolute key to success
and they should drive most of what you do each and every day. Viewing your
business partners as "internal customers" might help in this daily task that so
many take lightly. By applying the same customer service principles one would
use with an external customer to your internal customer, or your business
partner, you might find surprising results.
Just a Thought, Gus
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