Russ Hawkins, Agilence CEO, on the
Manage 2 Win Podcast
In this podcast, Russ shares candidly how to help
your people reach their full potential. A lot of their performance rests on you,
their leaders. We have a saying, “There are no problem employees. When a team
member has an ongoing problem, the issue is with leadership.”
Watch the full episode
Aaron Carlisle promoted to Vice President,
Asset Protection – Retail for Dollar General
Carlisle has been promoted to vice president, asset protection – retail. In this
role, Carlisle will lead the field asset protection operations team. He joined
DG in 2013 as a regional director. Prior to joining DG, Carlisle spent 18 years
in corporate and field retail operations in the grocery industry.
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
It's 'Agilence Week' on the D&D Daily!
Follow along in the 'Vendor Spotlight'
column below as Agilence
showcases LP/AP solutions for the retail
Genetec to highlight the benefits of a connected store at NRF Protect
booth #1205, Genetec
will show the latest innovations for
Genetec Security Center, a unified security platform that combines all of a
retailer’s data points from the video management system (VMS), access control
system (ACS), automatic license plate recognition (ALPR), intrusion monitoring,
intercom, and more, along with other business systems and IoT devices, in one
intuitive interface. It helps retailers tap into the full potential of devices
and equipment they already own, using data in new ways to do more with less.
Highlights will include demonstrations of the solution resulting from the
collaboration between Genetec and
-- the industry’s first enterprise-level access control offering that combines
Genetec access control software with Axis network door controllers in a single,
Genetec is also showcasing
Streamvault Edge, a line of innovative connected appliances that help
retailers modernize their physical security infrastructure while still
leveraging their investment in existing sensors. It essentially enables them to
migrate their physical security systems to a hybrid-cloud architecture
Stop by booth #1205 to learn more!
The U.S. Crime Surge
The Retail Impact
The ORC 'Arms Race' Between Retailers &
Organized Retail Crime: Store Owners Did Not Need This
Who’s doing the stealing and how stores are fighting it
shoplifting. That’s bad enough. As far as retailers and their lobbyists are
concerned, the much bigger illegal threat is organized retail crime.
They’re leaning on federal lawmakers to make it easier to curb such crime,
which individual retailers and their groups say cost hundreds of millions —
maybe billions — of dollars annually. They’re also figuring out on their own how
the crime actually gets committed.
Lawmakers making it inadvertently easier for lower-level offenders to
participate in larger heists. Target CEO Brian Cornell mentioned in a
quarterly earnings call in mid-May that the retailer is working with the NRF and
other groups to lobby federal lawmakers to help combat organized theft.
Crime-fighting efforts include support of bipartisan federal legislation that
would require online marketplaces to verify where high-volume, third-party
sellers got their merchandise. Retailers also want law enforcement, including
district attorneys, to share information to bring more cases against alleged
organized theft groups. The NRF says that these groups often recruit lower-level
offenders to do the dirty work.
What’s left pending stepped-up enforcement is more security at individual
retailers — and offending parties stepping up their own nefarious game.
“Think of it like the arms race between Russia and the
United States,” said Cory Lowe, research scientist with the Loss
Prevention Research Council in Gainesville, Fla., who works with the NRF. “Neither
party wants to disarm unilaterally because it would leave them exposed relative
to the other party.”
The result, Lowe said, is an arms race between retailers paying ever more
money to employ ever more sophisticated security — think the plastic gizmos
put on clothing to inhibit folks from walking out with them, or the alarms that
will ring if someone walks out without paying for something — and criminals
seeking ways around such systems.
ORC Is a Death Sentence for Many Small
Alamogordo and Elsewhere Small Business Face Rising Numbers of Shoplifters
Big chains including Walmart, CVS and Walgreens are closing stores in
areas with high shop lifting rates. Small businesses
cannot handle large losses due to shoplifters. Teenagers in packs,
gangs that threaten and when caught or confronted the individuals and or parents
become hostile. What’s a small business to do?
A new survey shows that up to 89% of small business owners are experiencing
an increase in shoplifting. Additionally, a new report from Business.org
shows that during peak seasons and summer months 54% of small business owners
say they have an increase in shoplifting.
For many small businesses, the shoplifting problem is becoming not just a
cost-loss problem, but a safety concern for employees as well.
Kiley Raper, CEO of a Retail Merchants Association, said members have made the
shoplifting dilemma a top issue for the 2022 legislative session.
Organized retail crime, or ORC, refers to professional shoplifting or other
theft occurring in retail stores.
Profit margins for small business owners can be slim, and recurring theft may
mean making the decision whether to stay in business.
Shoplifting costs businesses nationwide more than $45 billion a year,
according to a national organization devoted to the problem of shoplifting, the
National Association of Shoplifting Prevention. The group posted on its site
that shoplifting is an ongoing problem despite businesses having security
“Even with all the advances in security measures, shoplifters are only caught
once in 49 times they steal and when caught, turned over to the police only 50
percent of the time,” according to the association. “This is due, in part,
to the fact that there is a trend away from shoplifter
apprehension and prosecution by retailers, law enforcement, and the courts
as a way to cope with increasing costs, time issues, and legal liability. These
issues and others lead to the majority of shoplifting incidents going
unrecognized, unreported, and unresolved … thereby perpetuating the problem.”
'Rampant Shoplifting' Closes Another San
Worker: Closing downtown Old Navy store victim of 'out-of-control' shoplifting
Repeating an all too familiar story in downtown San Francisco, another major
retailer has become the victim of rampant shoplifting. In an exclusive
interview, an Old Navy worker, who does not want to be identified, described the
scope of the problem.
(shoplifters) there every day. When I'm on the floor walking around I would
say at least 12, 14 during the day," the
worker said. "It's really bad because it's downtown San Francisco and it's
really out of control."
The worker said the flagship store, which is set to close on July 1st, was
hit 22 times by thieves in the last two days. And in the last year, the
problem has worsened.
Old Navy's parent company Gap did not mention crime as a contributing factor to
its closure. Downtown San Francisco retailers have been the victims of lower
foot traffic due to the pandemic and a drop in tourism, changing shopping
habits, and safety concerns.
Mayor London Breed said Friday that Gap, Old Navy and Banana Republic have made
it clear: "This is not about the issues and the conditions, this is about the
changes to retail. And that's just where we are at this time. And it's time
for us to make some adjustments to that."
In the meantime, the Old Navy worker said shoplifters regularly curse, throw
things at them, or worse.
"I feel I'm not as safe as I should be," they said. "I've seen one guy
carry a hammer before, so you don't know what these people's intentions are when
they're trying to steal, and I feel like sometimes my life could be in
Costco Bucking the Trend While Other Retailers
How Costco is winning the war against rising retail theft
Costco's CFO says it has been fortunate to avoid the wider industry trend.
Walmart, Target, Dollar Tree, and other major retailers have warned of rising
theft rates plaguing stores across the US. But one
company appears to be immune to the problem: Costco.
The warehouse chain's chief financial officer, Richard Galanti, said Thursday
that shrinkage — or inventory losses due to theft, fraud, or other causes —
was largely unchanged.
So what is Costco doing right? Here's four strategies that likely deter theft in
Costco collects personal data on its shoppers
Costco requires a membership to shop there. To sign up, shoppers must pay an
annual fee and provide their photo, home address, and other identifying data.
Shoppers are likely less inclined to steal when a store has this level of
personal details about them.
Stores block shoppers from entering without a
Costco is strict about its membership rules. Shoppers must scan their membership
cards to complete purchases, and also display them to enter stores. Employees
stationed at the entrance of every store check the cards to ensure a paid member
is with any group of shoppers entering.
Costco requires shoppers to show their receipts at
Employees are also stationed at store exits to check that receipts match up
to the items in shoppers' carts. Every receipt and cart is checked. A Costco
receipt has a lot more information than meets the untrained eye, employees
previously told Insider. There's a code showing that the receipt was printed
that day; a total count of items sold; supervisors' initials on big-ticket
purchases; and codes to check for large products like paper towels or cases of
Bigger items are harder to steal
A common strategy for organized retail crime rings is the "push-out," in which a
thief rolls a cart full of stolen merchandise to a vehicle waiting outside. But
Costco's store layout and receipt checks (and lines to leave the store) make
that approach a lot harder to pull off.
New Statewide CASE Strike Force Battles ORC
Utah task force tackles rising rates of retail theft
Retail theft is on the rise across the country but a new Utah task force is
hoping to tackle the problem by busting organized rings.
The Utah Attorney General realized the shoplifting problem was growing a started
a new squad, The CASE Strike Force, which stands for
crimes against the statewide economy. Over the past several months,
the task force has been able to identify and focus on several groups, and they
took one down after securing an arrest warrant.
The goal of the new squad is to break up the bands or organized crime in
hopes that it'll send a message that retail theft is not tolerated in the state.
"We partner with the retailers and the retailers are providing police with a
lot of support," Jensen said. "So we’re trying to get the momentum going to
send a message that we‘re going to get into your organization.”
RELATED: New Mexico convenes commission to disrupt
Summer is Here & Cities are Preparing for Bump
in Violent Crimes
US cities hope public safety plans prevent summer crime surge
An expected bump in violent crime this summer has mayors and police officials
around the U.S. rolling out familiar strategies of making officers more
visible and engaging with community groups, in some cases leaning on civilians
to enforce curfews and keep the peace.
Most large U.S. cities are reporting fewer homicides this year, according to
data collected by the Council on Criminal Justice which created a Crime Trends
Working Group this spring in hopes of providing more real-time information on
The shift is a tentative reprieve following those spikes that began in 2020 and
began to come down last year. The totals remain far higher than pre-pandemic
reports and are “cause for serious concern but not for panic,” said Thomas
Abt, founding director of the Center for the Study and Practice of Violence
Reduction at the University of Maryland.
Where cities are seeing success, they’re generally investing in a balanced
approach that includes policing but ... also supports community-based
approaches,” Abt said. “They have recognized the need for enforcement but also
emphasize prevention and intervention.”
Officials in Cleveland, Ohio, Newark, N.J. and Philadelphia have
announced summer plans to make officers more of a visible presence in locations
where violent crimes have happened, while also promoting community efforts to
prevent violence and provide alternative activities.
In Baltimore, city officials — not police officers — will
enforce curfews on teenagers starting Friday and continuing through
Labor Day weekend. The controversial policy has long been on the books but
We are going back to the old days,” Baltimore Mayor Brandon Scott said in
announcing the summer enforcement, after
two teens were wounded as hundreds of teenagers gathered on a Sunday night
in the city’s popular Inner Harbor district.
In Detroit, federal prosecutors are expanding efforts to help local
police this summer by taking armed carjacking cases and business robberies in
high-crime areas, in addition to certain gun crimes. Federal convictions
typically bring longer sentences.
Chicago Violence Spikes Over Memorial Day
Newly-elected Chicago mayor responds after city suffers deadliest Memorial Day
weekend on record: 'devastated'
Chicago Mayor Brandon Johnson released a statement condemning the deadly
violence that the city suffered over
Memorial Day weekend, its deadliest on record, according to a report.
The weekend saw 53 shooting victims and 12 murders, FOX 32 Chicago reported.
The previous record, in 2015, also had 12 fatalities.
"The violence our city experienced this weekend is intolerable," Johnson said.
"It produced pain and trauma that devastated communities
Chicago, and my heart breaks for everyone affected."
Chicago's mayor said he remained committed to utilizing "every single resource
at our disposal" to keep residents safe.
The violence continued into Tuesday as a shooting in Englewood at
approximately 8:35 p.m. left four injured, including two critically.
16 Dead & Over 80 Wounded in Mass Shootings
Across U.S. Over Memorial Day Weekend
Gun violence rages with at least 20 mass shootings recorded over Memorial Day
Gun violence erupted across the U.S. over Memorial Day weekend:
At least 20 mass shootings left 16 people dead and over 80
The Gun Violence Archive, which
tracks mass shootings, logged 20 incidents in which at least four people
were injured or killed, not including shooters, from Friday afternoon
through Monday night.
The bloodshed started with a spree in Arizona, where a 20-year-old man
was accused of killing four people and injuring one in
five different shootings in the Phoenix area.
Over the next three days, people were killed and injured in Virginia,
Mississippi, New Mexico, Illinois and more. And Monday evening, as Memorial
Day revelers in Hollywood Beach, Florida, celebrated the holiday, nine
people were injured by gunfire along a boardwalk.
San Fran's Doom Loop Has Migrated Across the
Oakland crime wave has residents and business owners on edge: ‘Failed
Within the first five minutes of a raucous community safety meeting Tuesday
night in North Oakland, residents vented frustrations and fear
over a recent crime spike — and their perception that city leaders are
doing little to address it.
The owner of a pizzeria said his employees had been held up at gunpoint four
times in six years. One person called the city a “failed progressive utopia.”
Others described deteriorating street conditions and predicted that
businesses would leave —
a San Francisco “doom loop” that had migrated across the bridge.
In North Oakland, eyes have turned to College Avenue, the shopping corridor
in the Rockridge neighborhood that has become a new epicenter for burglaries and
The surge has residents and business owners on edge — including record store
owner Henry Wimmer, who
sees disturbing scenes play out almost daily through his window there. “In
the last year, it’s risen exponentially,” Wimmer said, referring in sober
tones to the relentless uptick in burglaries and robberies outside his shop.
Fallout from Fatal Walgreens Security Shooting
Banko Brown death: Family sues Walgreens, security company and guard for
family of Banko Brown, a transgender man shot and killed by a security guard
in San Francisco last month, has filed a wrongful death lawsuit over the
fatal encounter, their lawyers announced Friday.
Brown’s parents are suing Walgreens, where the fatal shooting took place;
private security company Kingdom Protective Services; and security guard Michael
Earl-Wayne Anthony. John Burris, the Browns’ attorney, told reporters they
are seeking at least $25 million in damages.
“This is a young person … whose life was taken unnecessarily … as a
consequence of what Walgreens did by putting in place policies that caused this
security officer to think for whatever reason that he could shoot and kill a
person over petty theft,” Burris said.
The fatal shooting happened following a suspected shoplifting incident at
a downtown Walgreens store on April 27. Dramatic surveillance video shows a
scuffle between Brown and the store’s security guard.
The killing and lack of criminal charges spurred protests in San Francisco,
with demonstrators marching to demand justice for Brown, amid a larger debate
over criminal justice, viral smash-and-grab thefts, and homelessness in the
The lawsuit claims Anthony “shot and killed Mr. Brown at least in part because
of his frustration with people other than Mr. Brown shoplifting or committing
petty theft crimes in his presence.”
Hundreds of Teenagers Cause Disorder in
Philly's Fashion District
Philly Police to increase presence at Penn’s Landing after large teenage
Authorities will “continue to monitor the area for the foreseeable future” and
work with local partners to deploy resources, police said.
Philadelphia police say they will have an increased presence at Penn’s Landing
Tuesday after dispersing a large crowd of teens from the area on Memorial Day.
Authorities said they were alerted to the crowd at about 7 p.m. Monday, and
requested additional resources to help break up the gathering. Police reported
several fights, as well as three vehicles that were vandalized after teenagers
jumped on their windshields.
While dealing with the crowd at Penn’s Landing, police received reports of
gunshots fired nearby on the 100 block of South Front Street just after 8:15
p.m. Responding officers did not find any victims, but located two fired
cartridge casings, police said.
The incident comes following a gathering of hundreds of teenagers at the
Fashion District. At the time, police
officials offered different versions of the disorder, with some alleging
that the teens threw rocks and stomped on cruisers. Other police reports did not
mention that kind of activity.
Four teens were issued citations as a result of that fracas, and
the Fashion District instituted an age restriction that keeps minors out of
the mall after 2 p.m. if they don’t have a parent or supervising adult with
ORC Federal Bill Update
House Bill H.R.895 - Combating Organized Retail Crime Act of 2023 is Picking Up
Thirteen Republicans and six Democrats so far have signed up as
With thirteen signing up to support the Bill this month after being introduced
on 2/9/2023. A lot of activity in May. Is your U.S. Congressman supporting
Check out the list here.
Ulta to put fragrance behind locked cabinets in 70% of stores thanks to theft
SF Mayor Breed to Prioritize Police Staffing and Public Safety in Upcoming
Allen mall to reopen Wednesday after mass shooting
Facial Recognition is Becoming the 'New Norm'
Facial recognition and customer loyalty: The new reality
Facial verification using facial recognition can play a role for customer
loyalty programs. By identifying and verifying customers, it can enhance the
customer experience by streamlining enrollment, offering personalized rewards,
promotions and more.
recognition technology and facial verification have quickly become norms in
the self-serve equipment world, particularly with customer loyalty programs.
Today, kiosk operators and retail marketers can use
facial recognition to personalize and transform the loyalty program's customer
experience like never before.
This technology can maximize customer engagement, increase sales and improve
your loyalty program's return on investment.
Benefits of facial recognition, facial verification
Facial recognition can radically streamline and remove friction from many
commonplace customer interactions, especially kiosk and retail loyalty
programs. Corporations in the financial services industry already see the
opportunities facial recognition technology can provide, especially in
improving the customer experience of transactions by making them virtually
Regulations to consider
However, businesses must use facial recognition technology in a way that
complies with consumers' privacy laws and regulations. Laws and regulations
in many countries and states require businesses to do everything possible to
safeguard their customers' data. Brands should always be transparent
about how they use the technology and store customer data.
'Facing' the new reality
Facial recognition isn't going away — it's here to stay. And as we "face"
(sorry — last one!) this new reality, every self-service equipment operator or
retail business should consider the potential benefits of integrating facial
recognition into their customer loyalty program.
Target Team Members Receiving Threats &
Customers Knocking Down Displays Over Pride Collection
Kohl’s Faces Backlash Over Pride Collection Following Similar Reactions At
Target, Adidas and The North Face
Kohl’s is one of the latest retailers to face backlash for its Pride Month
People have taken to Twitter to call out the retailer for selling LGBTQIA+ Pride
Month clothes and products, including for children, with some calling for
consumers to boycott the store entirely.
The backlash to Kohl’s comes amid a string of similar reactions as retailers
across the U.S. introduce collections for 2023 Pride Month, which begins June 1.
Just last week,
Target said it altered its
Pride 2023 collection displays and availability following backlash.
“Since introducing this year’s collection, we’ve experienced threats
impacting our team members’ sense of safety and well-being while at work,”
Target said in a statement to AP News. “Given these volatile circumstances, we
are making adjustments to our plans, including removing items that have been
at the center of the most significant confrontational behavior.”
Target added that customers in some stores had knocked down Pride 2023
displays, directing anger at employees and posting threatening videos on social
media while in-store.
The New York Post, Target had lost $10 billion in market valuation over 10
days as of Sunday amid the Pride Collection controversy, though it is not clear
if the backlash alone was entirely responsible for the plunge.
NLRB: Noncompete agreements violate federal labor law
Noncompete agreements “chill” employees’ exercise of rights, NLRB says
Companies that include noncompete provisions in employment and severance
agreements violate the National Labor Relations Act (NLRA) in most cases,
National Labor Relations Board General Counsel Jennifer Abruzzo said in a memo
to agency leaders Tuesday.
Overly broad noncompetes keep employees from exercising their NLRA Section 7
rights, which protect workers’ right to engage in collective action to improve
their working conditions, Abruzzo said.
The Federal Trade Commission in January proposed a
ban on noncompete clauses, arguing that the agreements suppress workers’
wages and stifle competition. The FTC
received more than 18,000 comments from individuals, associations and
businesses on the proposed rule. Public comments were largely split between
those representing employers and those representing employees. Employer
advocates seemed to question the rule, arguing it would endanger sensitive
business information and trade secrets, while employee supporters generally
favored the ban, saying it would improve career opportunities and earning
potential for workers.
Six Flags Rolling Out Amazon's Just Walk Out Tech
Walgreens laying off 10% (504) of corporate workforce
Burlington Stores Q1 comp's up 4%, total sales up 11%
VF Corp. Q4 revenue down 3%, FY down 2%
The North Face Q4 up 12%, FY up 11%
Vans Q4 down 14%, FY down 12%
Timberland Q4 down 9%, FY down 2%
Dickies Q4 down 3%, FY down 13%
Other Brands Q4 up 1%, FY up 3%
Big Lots Q1 comp's down 18.2%, net sales down 18.3%
Senior LP & AP Jobs Market
Director, Asset Protection job posted for Casey's in Ankeny, IA
the Director, Asset Protection, you'll be responsible for overseeing all Asset
Protection strategies and objectives to enhance awareness among all levels of
team members, with the overall objective of mitigating shrink, and protecting
the company’s assets by leveraging data analytics insights to improve results,
protect people, property and profits.
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Getting Inside the Head of a Criminal Hacker
US intelligence agency examines cyber psychology to outwit criminal hackers
An Intelligence Advanced Research Projects Activity project looks to study
hackers' psychological weaknesses and exploit them.
natural human weaknesses that make defending the open internet so difficult
are well understood and plenty of companies and organizations work to make the
average person behind the keyboard better at digital self-defense. But what
cybersecurity researchers haven’t focused much attention on until now are
the psychological weaknesses of attackers.
What are their deficiencies, habits or other patterns of behavior that can be
used against them? What mistakes do they typically make? And how can those
traits be used to stop them?
A new project at the Intelligence Advanced Research Projects Activity — the U.S.
intelligence community’s moonshot research division — is trying to better
understand hackers’ psychology, discover their blind spots and build
software that exploits these deficiencies to improve computer security.
“When you look at how attackers gain access, they often take advantage of human
limitations and errors, but our defenses don’t do that,” Kimberly
Ferguson-Walter, the IARPA program manager overseeing the initiative, told
CyberScoop. By finding attackers’ psychological weaknesses, the program is
“flipping the table to make the human factor the weakest link in cyberattacks,”
Dubbed Reimagining Security with Cyberpsychology-Informed Network Defenses or
the IARPA initiative is an open competition inviting expert teams to submit
proposals for how they would study hackers’
psychological weaknesses and then build software exploiting them. By
funding the most promising proposals, IARPA hopes to push the envelope on how
computers are defended.
The project asks participants to carry out human-subject research and recruit
computer security experts to determine what types of “cognitive vulnerabilities”
might be exploited by defenders. By recruiting expert hackers and studying
how they behave when attacking computer systems, the project aims to discover —
and potentially weaponize — their weaknesses.
Defense Department's New Classified Cyber
DOD sends new cyber strategy to Congress, releases unclassified fact sheet
The highly anticipated strategy is the first since 2018 and follows the
release of the National Cybersecurity Strategy in March.
The Department of Defense sent its new classified cyber strategy to Congress
this week, the Pentagon said Friday. The highly anticipated strategy is the
first since 2018 and follows the release of the National Cybersecurity Strategy
fact sheet notes four complementary lines of effort the strategy seeks to
First, defending the nation by campaigning in
cyberspace to generate insights about malicious activity as well as
continuing to defend forward to disrupt adversaries’ capabilities.
Second, investing in cyber capabilities to fight and
win in conflict by ensuring the Department of Defense Information
Network is robust, and support cyber resilience among the joint force.
Next, the strategy seeks to protect the cyber domain
with allies and partners by building their capacity. This involves
“hunt forward operations,” the fact sheet says, which involve physically sending
defensively oriented cyber protection teams from U.S. Cyber Command’s Cyber
National Mission Force (CNMF) to foreign countries to hunt for threats on their
networks at the invitation of host nations.
Last, the fact sheet explains that DOD will build
enduring advantages by optimizing the organizing, training and equipping of
cyber forces. The department is currently facing issues of readiness
shortfalls among its cyber mission force, while building an acquisition
capability for Cybercom thanks to enhanced authorities from Congress — all while
there are outside voices pushing more loudly for an independent cyber service.
U.S., China and Europe begin push to regulate AI
Regulations could have a significant impact on the research and
implementation of products and technology in the security industry in the coming
Just as the research and application of artificial intelligence is leaping
forward, the U.S. and foreign countries are moving to regulate the technology
and address galloping public fears of misuse ranging from privacy concerns to
labor displacement to the destruction of humanity.
U.S. Senators Michael Bennett (D-Col.) and Peter Welch (D-Vt.) proposed a bill
recently that would establish a Federal Digital Platform Commission to “provide
comprehensive regulation of digital platforms to protect consumers, promote
competition, and defend the public interest.
The Biden-Harris Administration also
announced steps last week to “advanced responsible artificial
intelligence research, development and deployment” of AI, citing potential risks
to society, security and the U.S. economy.
The moves come after the White House hosted a number of representatives from
leading AI companies for a briefing from national security experts on cyber
threats to AI systems and best practices to secure high-value networks and
Stealing Microsoft 365 Account Credentials
Phishers use encrypted file attachments to steal Microsoft 365 account
Phishers are using encrypted restricted-permission messages (.rpmsg) attached in
phishing emails to steal Microsoft 365 account credentials.
“[The campaigns] are low volume, targeted, and use trusted cloud services to
send emails and host content (Microsoft and Adobe),” say Trustwave
researchers Phil Hay and Rodel Mendrez. “The initial emails are sent from
compromised Microsoft 365 accounts and appear to be targeted towards recipient
addresses where the sender might be familiar.”
The phishing emails are sent from a compromised Microsoft 365 account to
individuals working in the billing department of the recipient company.
The emails contain a .rpmsg (restricted permission message) attachment and a
“Read the message” button with a long URL that leads to office365.com for
To see the message, the victims are asked to sign in with their Microsoft 365
email account or to request a one-time passcode.
Federal agencies reported over 30,000 cyber incidents in FY22
How to avoid falling for misinformation, fake AI images on social media
1,700+ Amazon Workers Worldwide Plan to Walk
Off the Job
Amazon walkout to go ahead after 1,700 employees sign on, organizers say
More than 1,700 Amazon employees have pledged to walk off the job on
Wednesday, demanding more flexibility with remote
work and more attention on Amazon’s climate impact.
the 1,726 employees who had signed on to participate by Tuesday afternoon,
about 830 plan to physically walk out of offices in Amazon’s Seattle
headquarters while another 890 will join from offices around the world.
Amazon employees began planning the action last week, before the company’s
annual shareholder meeting and about one month after Amazon started requiring
employees to work from the office at least three days a week.
In Seattle, business boosters and politicians cheered the mandate and
hoped that thousands of returning workers would enliven the neighborhood while
encouraging other employers to issue similar directives.
So far, workers have been “united by a frustration with the direction that
leadership’s decisions have been going,” said one Seattle-based worker who
plans to participate and asked to remain anonymous to protect their job. That
frustration stems from recent layoffs, the return to office mandate and a
lack of action to address the company’s impact on climate change, organizers
In response to the plans, an Amazon spokesperson told The Seattle Times, “we
respect our employees’ rights to express their opinions.”
Organizers said the walkout would only take place if at least 1,000 workers
pledged to participate.
The walkout is a joint effort between two groups: Amazon Employees for
Climate Justice and Amazon’s Remote Advocacy community leaders, which formed
in response to the company’s return-to-office mandate.
Appeasing the Union Organizers?
Amazon gives parents school holidays off amid battle over increase on ‘poverty
Amazon unveiled a landmark new employment contract for working parents on
Tuesday—but the move has been met with skepticism that it is being rolled out
as a tradeoff for what labor unions say is “poverty pay.”
The tech giant announced that it would be offering a new type of contract for
parents, grandparents, and guardians of school-age children who work in its U.K.
warehouses—essentially giving them the choice to only work during school
For those who take the company up on the new contracts, that means a
guaranteed six weeks off over the summer, as well as two weeks off during
schools’ winter and spring breaks.
Children in Britain generally have a six-week summer vacation, plus two-week
breaks for both Easter and Christmas, as well as weeklong breaks between those
Amazon will no longer have celebrity voices on Alexa
Amazon India and UP Police team up to tackle menace of online shopping scam
Memphis, TN: Update: Walgreens worker sets up Pharmaceutical truck robbery
Walgreens employee is being charged after a pharmaceutical courier was
carjacked, according to Memphis Police. On April 11, officers responded to a
carjacking at St. Francis Hospital in East Memphis. The victim was an employee
of Hackbarth Delivery Services and was delivering drugs to the pharmacy. The
suspect, Ladarious Shumpert, was taken into custody.
Shumpert told MPD he planned the robbery with Torshanaey Smith, an employee at
the Walgreens on Covington Pike and Stage Road. The plan was made through text
messaging. According to reports, investigators issued a search warrant for
Shumpert’s phone. The text thread showed Smith sending Shumpert pictures of the
drugs in totes. The couriers were delivering those drugs.
Shumpert was supposed to commit the crime on April 10. However, he overslept. He
texted Smith and told her he would be there the next day, police say. On April
11, he used a stolen Dodge Challenger to carjack the courier.
Smith was arrested and admitted to MPD that she gave Shumpert information about
the courier so that he could rob them. During the arrest, Smith reset her phone,
deleting the text message thread.
Torshanaey Smith is being charged with Conspiracy to a Carjacking and Tampering
with Fabricating Evidence. She is set to appear in court Wednesday morning.
Lake City, FL: Search for shoplifters accused of aggravated assault at Bath &
Lake City Police Department is attempting to identify individuals accused of
committing aggravated assault and grand theft at a Bath & Body Works store.
Officers say theft at Bath & Body Works occurred on Saturday around 5:30 pm. One
of the suspects threw candles at someone in the store. Lake City Police stated,
“The crime was able to be committed in this fashion because it is the policy of
many businesses for their employees to report crimes, but not interfere for
their own safety.”
Beachwood, OH: Two male suspect flee empty handed after attempting to steal
nearly $12,000 of clothing for Saks Fifth Avenue
Bergen County, NJ: Shoplifting trio hit same CVS in N.J. multiple times; $3,600
Fenton, MI: Police investigating multiple thefts by 4 female suspects; $1,800 in
Beachwood, OH: Two suspects sought in $750 theft from Sephora at Beachwood Place
Little Rock, AR: Authorities searching for suspects involved in Academy Sports
Shootings & Deaths
Newark, CA: Slain Home Depot Loss Prevention’s family upset with DA Pamela
Price's handling of case
parents of 26-year-old Blake Mohs, a Home Depot loss prevention employee, who
police said was shot to death by a shoplifter in April, are deeply troubled by
the lack of communication with District Attorney Pamela Price and her decision
to pursue lesser charges and sentencing in the case. Benicia Knapps and the
suspected getaway driver David Guillory were arrested shortly the fatal shooting
after in Oakland. Knapp's 2-year-old daughter was also inside the waiting car.
"My son was only 26, he didn't even see the gun, he didn't have any idea,"
Blake's mother Lorie Mohs told KPIX. "He was doing his job, and it was over, he
was back in the store safe. This woman came back for him. How is that not
intent?" Mohs choked back tears, six weeks to the day her son was killed at the
Pleasanton store. It happened around 2:15 p.m. at the store located at 6000
Johnson Drive. Police said Knapps stole a charger for a power tool, and tried to
leave the store through the loading dock when she was stopped by Blake. Lorie
said her son was shot in the chest at close range, and Knapps retrieved the item
after killing him.
Since his death, the family said Price has never reached out. It was only after
consistent outreach on their part, that a DA assigned to the case responded.
"The phone call was that Pamela Price was not going to meet with us, she was not
going to have a conversation with us, and we discussed my concerns about the
charges, and we were not being kept in the loop with my victim's advocate along
with the DA's office," Mohs said. Blake's parents Lorie and Eric were told Price
had a full schedule until mid-June. Still, they said the office did not proceed
to schedule a meeting.
Phoenix, AZ: Man shot at QuikTrip during confrontation with security guard
man is hospitalized after he was allegedly shot by a security guard at a Valley
QuikTrip. Just before 9 a.m. Tuesday, police were called to the convenience
store near 28th Drive and Cactus Road, just west of Interstate 17, for reports
of a shooting. When officers arrived they located a man with gunshot wounds. He
was taken to a hospital with non-life-threatening injuries, according to Phoenix
police. During a preliminary investigation, detectives learned the injured man
was involved in a confrontation with a store security guard when the shooting
happened. The security guard stayed at the scene. It's unknown at this time if
the guard is facing any charges.
Incidents & Thefts
Bucks County, PA: 3 Philadelphia teens in custody, 2 on the run after police
thwart theft of 21 guns
Three Philadelphia teenagers are in custody, and two others are on the run,
after they were caught fleeing a smash-and-grab burglary at a Bucks County gun
store early Tuesday. Middletown Township Police Lt. Steve Forman says patrol
officers responded to an alarm at LugerMan Inc. on Old Lincoln Hwy around 3 a.m.
As the officers arrived, they tried to stop a car leaving the gun shop, but the
car drove off. Neighboring Falls Township police set up a spike strip that
punctured its tires, disabling the car. They made it across the Calhoun Street
Bridge into New Jersey before crashing into a pole. A 15-year-old and two
16-year-olds were taken into custody, two others got away. Forman said they took
21 guns, and it appears they have all been recovered. Surveillance video shows
the group struggling to break in for about 45 minutes, then making a phone call,
and then eventually getting in through a second-story window, triggering an
alarm, store owner Eugene Golubtsov told NBC10.
Memphis, TN: Burglars leaves hole in side of Pawn Shop
Police Department is investigating a burglary that occurred on Wednesday
morning. The suspects left a hole in The Cash American Pawn on South Third
Street. It is unclear what was stolen and the total value of it all. We are
working to gather more information.
Lincoln, NE: 12 Year Old Girl Arrested For Gas Station Burglary
Lincoln Police were called to the Super C at 21st and G around 3:30 Monday
morning after a glass break alarm went off. When officers arrived they and found
the front glass door had been broken with a rock. “A review of surveillance
video showed four juveniles entering the store after shattering the glass door
and removing approximately $200 of vaping products,” says Captain Todd Kocian.
He says damage to the business was $800. “During the follow-up investigation,
officers arrested a 15-year-old male and a 12-year-old female for burglary.”
Police are currently working to identify the other two individuals involved.
King of Prussia, PA: Man Arrested With $3,200 In Counterfeit Bills At King Of
Judge gives Walmart arson ringleader twice the recommended sentence in Alabama,
The man who spearheaded the conspiracy to set fire to multiple Walmarts in
Alabama and Mississippi was sentenced to 18 years in federal prison Tuesday --
double the sentence recommended by prosecutors. Jeffrey Sikes admitted in
federal plea agreement last October he led a conspiracy to set fire to a Walmart
on the Interstate 65 Service Road in May 2021. In exchange for the guilty plea,
prosecutors agreed to drop additional charges against Sikes, who -- along with
six others -- was accused of setting fire to Walmart stores in Tillman’s Corner,
Gulfport, Miss., and Biloxi, Miss., between May 27, 2021 and June 4, 2021. Sikes
pleaded guilty to one count of conspiracy to maliciously destroy by fire real
and personal property used in and affecting interstate and foreign commerce.
Prosecutors had recommended the nine-year sentence for Sikes, but as noted in
court documents, those recommendations are non-binding and federal penalties
allow for a sentence of 5-20 years. U.S. District Judge Terry Moorer of
Alabama’s Southern District eschewed the recommended sentence in handing down
Sikes’ 18-year prison term.
Bakersfield, CA – Burglary
Beauty – Lake City, FL
Beauty – Beachwood, OH
C-Store – Perry, GA –
C-Store – Las Vegas,
NV – Armed Robbery
C-Store – Amarillo, TX
– Armed Robbery
C-Store – Newark, NJ –
C-Store – Starkville,
MS - Armed Robbery
C-Store – Seattle, WA
– Armed Robbery
C-Store – Lincoln, NE
Clothing – Beachwood,
OH – Robbery
Guns – Sparks, NV –
Guns – Bucks County,
PA - Burglary
Handbags – Fenton, MI
Hopkinsville, KY – Burglary
Hardware – Staten
Island, NY – Armed Robbery
Jewelry - West Jordan, UT - Robbery
Jewelry - San Diego, CA - Robbery
Jewelry - Gresham, OR - Robbery
Jewelry - Daytona Beach, FL - Robbery
Jewelry - Columbia Md - Robbery
Jewelry - Anderson, SC - Robbery
Jewelry - Wichita, KS - Robbery
Jewelry - Fayetteville, NC – Robbery
Liquor – Stamford, CT
Pawn – Memphis, TN –
Pharmacy – Bergen
County, NJ – Robbery
Sports – Little Rock,
AR – Robbery
• 20 robberies
• 8 burglaries
• 0 shootings
• 0 killed
Click to enlarge map
None to report.
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