D&D Daily Mobile Edition

The D&D Daily Mobile Edition
LP, AP & Cybersecurity's #1 News Source

5/17/23

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In Case You Missed It

Be on the lookout - National Retail Security Survey out for completion

National Retail Federation & Loss Prevention Research Council

NRF's National Retail Security Survey (NRSS) has been a critical benchmark for the retail industry for more than 30 years. Conducted in partnership with the Loss Prevention Research Council (LPRC), the report plays a key role in supporting asset protection departments, educating policymakers, media and other stakeholders. As retailers face increasingly alarming levels of crime, violence, theft and loss, the report has never been more vital.

NRF recently distributed the 2023 NRSS survey to loss prevention and asset protection (LP/AP) pyramid leaders for more than 300 retail brands. Strong retail brand involvement is critical to ensure the report accurately reflects the current security landscape. Across the industry, this report is used to support benchmarking, budgeting and department initiatives. The survey results are planned for release later this year in the fall.

On behalf of NRF, the LPRC and the entire retail industry, we appreciate your participation and support. We request that surveys only be completed at the link provided within each individual email address.

If your organization's LP/AP pyramid head has not yet received the 2023 NRSS survey, please reach out to David Johnston at NRF or Cory Lowe at the LPRC. Thank you.

Join Agilence & the LPF on May 23
for a New Webinar

Streamline and Simplify Incident Investigations & Accident Inquiries

May 23, 2023 | 1:00 p.m. ET

Join our upcoming webinar on Agilence Case Management to discover how it can optimize and simplify your business's incident management process. In this session, Director of Product Management, Keneavy Krenzin will address the common challenges faced by retailers and restaurants in incident management and demonstrate how Agilence Case Management can help overcome them.

If your business is struggling with limited data analysis, inefficient processes, inadequate documentation, ineffective communication, or a lack of visibility, then this webinar is a must-attend. We'll also discuss the different types of incidents commonly tracked, including slip and falls, parking lot altercations, and ORC, as well as who should use incident tracking. By providing a centralized platform for incident tracking and management, real-time data analytics and reporting, and seamless integration with Agilence Analytics, Agilence Case Management enables companies to adopt a proactive and data-driven approach to incident management, resulting in reduced losses, improved operations, and greater profitability.

Agilence will give away 5 free LPQ/C Course Scholarships to webinar attendees! Winners will be notified the day following the webinar.

This webinar is presented by the LPF in partnership with Agilence & qualifies for 1 continuing education unit (CEU) towards your LPC recertification or CFI recertification.

The U.S. Crime Surge
The Retail Impact

The Reason for Store Closures: Theft Outpacing Sales
In retail industry, theft is growing faster than sales
Shoplifting is an alarmingly common crime. The National Retail Federation estimates that retail shrink, which includes theft but also problems leading to inventory being lost or recorded inaccurately, was roughly $95 billion in 2021.

Dean Rosenblum, a senior retail analyst at Bernstein Research said, “Theft is growing faster than sales … theft is becoming a big enough problem that it is starting to affect margins, which is why retailers are talking about it more frequently.”

Because of theft, loss of revenue must be accounted for in retailers’ budgets. When sales are low and shrink is increasing, it becomes unsustainable for businesses to keep their doors open. Retailers, on average, saw a 26.5% increase in organized retail crime incidents in 2021. Beyond theft of goods, eight in 10 retailers surveyed reported that violence and aggression associated with incidents increased in 2021.

Retailers are implementing many strategies to prevent stealing — hiring security guards, installing security cameras, locking up goods and investing in radio-frequency identification systems.

Some of the biggest cities in America are also the biggest hotbeds of shoplifting activity. The National Retail Federation’s list of cities with the most organized retail crime are among America’s most populated — Los Angeles, Oakland, New York, Houston, Miami, Chicago, Sacramento, Seattle, Atlanta, and Dallas/Fort Worth.

New York City’s police have reported a dramatic increase in shoplifting. Researchers at the John Jay College of Criminal Justice reported that the theft of items less than $1,000 has increased 53% since 2019 at major commercial locations.

Nordstrom recently announced that it will be closing all three of its San Francisco stores, citing the changing dynamics of the area that has not recovered since the pandemic, and the fact that the city has been in the spotlight for crime.

Nineteen retailers have left San Francisco’s Union Square area since 2020 over concerns about employee and customer safety relating to shoplifting and other crimes. The closure is a blow to the city’s retail sector and indicative of the challenges facing the retail industry. heraldtribune.com

Is DA Jenkins Backtracking on Walgreens Killing? Her 'Decision Based on 72-Hour Charging Deadline'
For a Democrat Jenkins is Acting More Like a Republican - Much to Soros's Chagrin

SF supe, prez call for state, federal probe of Banko Brown killing
San Francisco lawmakers are calling on state and federal officials to review evidence in last month's killing of Banko Brown after The City's top prosecutor decided not to file charges.

Board of Supervisors President Aaron Peskin on Tuesday introduced a resolution that would call upon California Attorney General Rob Bonta or the U.S. Department of Justice to reexamine the case. The board will vote on the proposal on May 23.

"This is not who we are," Peskin said in a statement. "Stealing a bag of candy does not warrant the death penalty. I understand people are afraid of crime, a fear being stoked by too many politicians and their political allies.

Jenkins announced on May 1 that we should not file murder charges against Anthony. She later said, but did not initially say, that this was because of a 72-hour charging deadline following Anthony's arrest.

As calls from the public and politicians for her to reexamine that decision intensified, Jenkins said she couldn't release footage of Brown's death because the case was still under investigation. She said she would release footage if prosecutors didn't charge Anthony, which happened on Monday.

Jenkins' decision is her third in recent months in which she has dropped or declined to pursue charges against an armed officer or guard in an on-duty shooting.

Last week, Jenkins moved to dismiss charges against officer Christopher Flores for shooting and injuring an assault suspect. In February, she dismissed charges against Christopher Samayoa for shooting and killing a carjacking suspect in 2017. The family of Sean Moore, who died of wounds he sustained in a 2017 police shooting, has said they are worried Jenkins will drop charges against Kenneth Cha.

Jenkins said some of the aforementioned prosecutions were "politically motivated" under progressive predecessor Chesa Boudin, whose recall she championed last year.

John Burris, the civil rights attorney representing Banko Brown's family who says he is working on a wrongful death lawsuit, said of Jenkins' charging decisions. sfexaminer.com

The One Man Who Has Single Handily Changed Shoplifter Prosecutions
- Larceny Charges & Sentencing Nationwide

No Cash Bail - Declining Prosecutions of Low-Level Offenses - No Incarceration
for Non-Violent Crimes

Funding the Progressive DAs Behind U.S. Crime Surge

One candidate, one big-money donor, and one well-known agenda
There He Goes Again: Soros Seeks to Buy Pittsburgh DA Office
On another DA election front George Soros, the 'Funding King Pin' for the Progressive Movement, has pumped in over $759K into backing Pittsburgh's Progressive Democart DA Candidate.

George Soros is determined to turn Pittsburgh into another Philadelphia. The notorious progressive globalist billionaire hopes to purchase the district attorney’s office in the second-largest city in the Keystone State, just as he bought the DA’s seat in what was once quaintly considered The City of Brotherly Love in 2017.

“Soros is the sole contributor to an outside political group financing most of Democrat Matt Dugan’s run for Allegheny County district attorney, a new financial filing shows,”

One Man Funding an Entire Campaign

“The Pennsylvania Justice and Public Safety PAC listed Mr. Soros as its only donor in a campaign finance report released [May 9],” the paper notes. An avalanche of cash is being funneled Dugan’s way as he seeks to defeat incumbent DA Stephen Zappala in the May 16 Democrat primary. Zappala, who has held the post since 1998, is considered a thoroughly establishment candidate who will likely run as a Republican in the general election now that Dugan has won the primary.

This is the playbook Soros used when he placed radical DA Larry Krasner in charge of prosecutions in Philadelphia. The unfortunate city – that has long been plagued by runaway violent crime – got substantially worse.

“Convictions for violent crime have declined under Mr. Krasner, who lost over three quarters of his staff of 340 prosecutors in his first four-year term.

And Krasner was the main subject behind a PBS eight-part epic documentary "Philly D.A. Here's the reviews.

Soros Strings Are Barely Concealed Dugan is fully on board with the loaded and racially divisive “criminal justice” agenda promulgated by Soros. libertynation.com

Soros Funded Matt Dugan wins Democratic primary in Allegheny County District Attorney race over Stephen Zappala
Dugan’s win means that, if elected in the November general election, he will have a chance to pursue an approach that will seek alternatives to cash bail and incarceration for non-violent, low-level offenders — policies that critics say lead to racial and economic inequities that are rife within the justice system.

The outcome of that race could mark the end of a quarter-century in which Zappala’s name has become practically synonymous with law enforcement in western Pennsylvania. Zappala will now run as a Republican in November. wesa.fm

“Everywhere Soros-backed prosecutors go, crime follows”
How George Soros funded progressive ‘legal arsonist’ DAs behind US crime surge
For the last several years, billionaire philanthropist George Soros has been quietly financing a revolution in criminal justice reform, doling out tens of millions of dollars to progressive candidates in district attorney races throughout the country amid movements to abolish bail and defund the police.

Chicago’s Kim Foxx was Soros’ first success, contributing $300,000 to her first campaign in 2016, and another $2 million for her successful re-election run last month. Chicago, the country’s third largest city, registered the highest number of homicides out of all the major city's, at 739, up three percent from the previous year.

Manhattan District Attorney-elect Alvin Bragg received $1 million from Soros in his election bid.

Soros’ largesse have played an outsize role in some of the most controversial district attorney campaigns in the US, including George Gascon in Los Angeles as well as Larry Krasner in Philadelphia and Kim Foxx in Chicago, among others.

“George Soros has quietly orchestrated the dark money political equivalent of ‘shock and awe,’ on local attorney races through the country, shattering records, flipping races and essentially making a mockery of our entire campaign finance system,”

Critics say the policies of Soros-funded DAs, which have included abolishing bail and, in the case of Chicago, placing hundreds of violent criminals on electronic tracking systems, have led to a spike in crime throughout the country. nypost.com washingtonexaminer.com

"Abysmal" Clearance Rates - Eliminating ShotSpotter & Controversial Gang Database
New Chicago Mayor "more surveillance and more police are not making us safer.”

Chicago mayor promises new approach to CPD, including adding police detectives

Mayor Brandon Johnson also said he will eliminate recent additions to the city’s police landscape, including the ShotSpotter system

“We have to train and promote 200 more detectives so that we are actually solving crime,” Johnson a guest on the Rev. Al Sharpton’s weekend show on MSNBC on March 26, told Sharpton. “The clearance rate in the city of Chicago is absolutely abysmal, especially when it comes to Black and brown communities.”

Between Jan 1, 2012 and Dec. 31, 2022 Chicago recorded 6,718 homicides and only cleared 2,956 killings, for a 44% clearance rate.

Trailing other large cities: Police in NYC had a homicide clearance rate of 78% last year, with 433 killings. LAPD reported a clearance rate of 76%, 382 homicides in 2022.

An end to ShotSpotter

The Police Department’s use of ShotSpotter gunshot-detection technology has come under repeated scrutiny in recent years, and those criticisms were renewed earlier this month with the fatal shooting of off-duty Officer Aréanah Preston outside her home in the Avalon Park neighborhood.

Police officials have said an alert from ShotSpotter came in as soon as Preston was shot, but the first officer didn’t arrive on the scene until about 30 minutes later, after Preston’s Apple Watch signaled that she was involved in a car crash.

A 2021 report from the city’s office of the inspector general, however, found that “CPD responses to ShotSpotter alerts can seldom be shown to lead to investigatory stops which might have investigative value and rarely produce evidence of a gun-related crime.” In a statement issued last March, Johnson said, “We all want public safety. However, more surveillance and more police are not making us safer.”

In addition to shelving ShotSpotter, he also has pledged to eliminate CPD’s controversial gang database, which logs police contacts with alleged gang members and their associates. Many have criticized that compilation as flawed and skewed by race.

“The failures of the past have been repeated over and over. Meanwhile, carjackings, property theft and shootings are harming every neighborhood.” his website reads. “It’s time for a new approach.” police1.com

Northern CA Sees Double-Digit Decreases in Police Officers Over Last 10 Years
San Jose: 3 ways to visualize budget shift for policing, homelessness
With America’s 10th largest city set to vote next month on a $5.2B dollar budget, homelessness, crime, and soaring housing costs remain at the forefront.

Mayor Matt Mahan priorities: a shift from permanent housing to interim housing for the city’s homeless residents and hiring more police staff (31) — proposals that the city’s progressive activists and councilmembers are likely to protest.

Police remain the city's largest expenditure. Currently budgeted for 1,173 sworn positions, with 1,069 of those filled.

The search for police officers comes as departments across the Bay Area face issues with staffing, according to a February report by the Public Policy Institute of California. Between 2008 and 2021, San Jose, San Francisco and Oakland all experienced double-digit decreases in the number of patrol officers, researchers found.

Why more police? Mahan says response times are "unacceptably long."

Priority 1 Life Threatening Calls Goal within 6 minutes 70% of the time & Actual Only hits 50% of the time.

Priority 2 Crime in Progress Calls Goal within 11 minutes 70% of the time & Actual Only hits 37% of the time.

In other words; Robbers, Burglars, Rapist, Gangs have over 11 minutes 63% of the time to commit their crime, after police are contacted. And Murderers have over 6 minutes 50% of the time to kill their victims. mercurynews.com

Editor's Note: So, when it comes to store robberies and ORC gangs, they've got plenty of time. Just my thoughts. - Gus Downing

New Minnesota Legislation Tackles ORC
Gun control draws the spotlight as MN House passes public safety bill

An $880 million budget bill includes gun control provisions and a new crime of 'organized retail theft'

Members of the Minnesota House passed an $880 million public safety budget bill, which includes two gun control measures Democrats have sought for many years. The vote came shortly after midnight Tuesday morning.

The package will pay for the court system, state prisons, BCA crime labs, civil legal aid, community violence prevention efforts and many other priorities under the public safety umbrella.

The bill also creates a new crime of organized retail theft, to address those mass smash-and-grab events at stores that are planned and supported by criminal syndicates. It would also cover mass retail fraud done with stolen credit cards or actual credit lines from stolen identities. kare11.com

'I’m a Target employee – there’s a sketchy behavior that lets me know people are stealing clothes whenever I see it'

Tacoma police chief to provide update on crime reduction plan

Watch What You're Claiming - Lawsuits & Stricter Rules Are Coming
Nike faces lawsuit over greenwashing claims
A Missouri plaintiff said that 90% of the products Nike advertises as using recycled materials don’t, and that some of the recycled materials themselves are environmentally harmful.

The lawsuit cites the Federal Trade Commission’s Green Guides, which educate companies on what could constitute deceptive advertising around sustainability claims. The guidance is limited, though, because it isn’t a set of enforceable rules or regulations, according to John Conway, CEO of Astonish Media Group.

Ellis, who is asking the lawsuit to be certified as a federal and state class action, also said that of the 2,452 products Nike lists in its sustainability collection, “only 239 products are actually made with any recycled materials,” or about 10%.

As awareness around the major environmental impact of plastics increases, similar lawsuits may become more common, and regulatory agencies may eventually seek to impose stricter rules.

“Your readers in the apparel industry need to watch this, and watch this closely,” Conway said by phone. “If the courts determine that these recycled fibers — assuming the company’s using them — are not sustainable materials, that throws out their entire sustainability argument, as long as they’re using, essentially, polyester.” retaildive.com

Consumers' Priorities Shift From COVID Binge Shopping to Socializing At Bars & Restaurants
From Locked Down & Isolated To Out And About With Family & Friends

Monthly retail sales from the US Commerce Department - Up 2.6% YOY, E-commerce up 6.4%
The lowest rate of growth since May 2020 – a month impacted by the disruption of the pandemic.”

April apparel sales down 4.1% year over year, and department store sales down 1.7%.

Home goods sales fell 8.8%, electronics sales fell 8.2% and sporting goods fell 9.1%. General merchandise sales rose 4.1%

That in part reflects a shift in priorities “away from items such as electronics and furniture to spending at bars and restaurants.” retaildive.com

Retail Sales Bounced Back in April
NRF Says Retail Sales Rose in April as Consumers ‘Remained Engaged’
NRF’s calculation of retail sales – which excludes automobile dealers, gasoline stations and restaurants to focus on core retail – showed April was up 0.6% from March and up 2% unadjusted year over year. In March, sales were down 0.7% month over month but up 3.4% year over year. NRF’s numbers were up 3.7% unadjusted year over year on a three-month moving average as of April.

• Online and other non-store sales were up 1.2% month over month seasonally adjusted and up 6.4% unadjusted year over year.

• Health and personal care stores were up 0.9% month over month seasonally adjusted and up 5.8% unadjusted year over year.

• General merchandise stores were up 0.9% month over month seasonally adjusted and up 4.1% unadjusted year over year.

• Grocery and beverage stores were down 0.2% month over month seasonally adjusted but up 2.9% unadjusted year over year.

• Clothing and clothing accessory stores were down 0.3% month over month seasonally adjusted and down 4.1% unadjusted year over year.

• Building materials and garden supply stores were up 0.5% month over month seasonally adjusted but down 5.7% unadjusted year over year.

• Electronics and appliance stores were down 0.5% month over month seasonally adjusted and down 8.2% unadjusted year over year.

• Furniture and home furnishings stores were down 0.7% month over month seasonally adjusted and down 8.8% unadjusted year over year.

• Sporting goods stores were down 3.3% month over month seasonally adjusted and down 9.1% unadjusted year over year. nrf.com

Nearly All Remote Companies Use Employee Monitoring Software
If You Feel You Are Being Watched At Work, You Probably Are

New survey shows 96% of companies are using employee monitoring software.

“It’s clear from our survey that there are still organizations struggling to manage their workforce post-pandemic,” comments Chief Career Advisor Staci Haller, in a statement. “The focus on hours worked versus actual productivity and the successful completion of timely projects seems to reflect the challenges management teams are facing when it comes to readjusting how they manage a remote workforce.”

This confusion is causing employers to turn to monitoring. And employees know about this; only 5% say their employees are unaware they are being monitored. Just 10% of remote companies were monitoring employees pre-pandemic, while 37% started during the first year of the pandemic and 20% started monitoring within the past year.

Results? Companies love it -- 96% say it's paying off. Ninety-seven percent of respondents ‘somewhat’ (34%) or ‘strongly’ (63%) believe that implementing this software has increased employee productivity.

When asked to list the ways in which their company uses monitoring software, the most common answers were monitoring web browsing and application use (62%) and blocking content and applications (49%).

And some companies, 37% according to the survey, require remote employees to be on camera all day. Of this group, 93% say the live video feed is monitored, with the majority reporting that the person or people watching the feeds do so for 4 or more hours per day.

7 in 10 Say Employees Have Quit Over Monitoring

The other side of the increase in productivity is that companies are losing employees. In fact, 69% of companies say they’ve had employees quit because they didn’t want to be monitored. Of this group, the largest percentage (35%) say the company has lost 6-10 workers over this issue. ehstoday.com

'Most Loved' Retail Brands
Trader Joe’s tops Yelp’s ‘most loved brands’ list

Yelp has released its first-ever list honoring the 50 most loved brands on its platform, as determined by Yelp data.

Trader’s Joe’s took the top spot on Yelp’s “Most Loved Brands” list, followed by specialty bakery Nothing Bundt Cakes and bubble tea outpost Kung Fu Tea. Rounding out the top five: the rapidly-scaling First Watch eatery, which specializes in breakfast and brunch, and hard-surface flooring retailer Floor & Decor.

Other retailers that made the list included Costco, World Market, Lululemon, Total Wine & More, Insomnia Cookies, Home Goods, Nike, Target, At Home, Marshalls, David’s Bridal, Boot Barn, Nordstrom Rack and Michaels.

For retailers, Michaels (No.50) rang in as the most loved brand in five states, including Connecticut, Maine, Nebraska, New Mexico and South Dakota, closely followed by Home Goods (No. 22), which nabbed the top spot in four states, including Illinois, New Hampshire, Ohio and Oregon, and Marshalls, the top brand in Indiana, Kentucky, Rhode Island and Vermont. chainstoreage.com

NYC's Iconic Fashion Retailer, Century 21, Re-Opened Yesterday at its Flagship Location

Minnesota REI Workers Are Aiming to Become the Retailer’s Next Unionized Store

BP completes $1.3 billion acquisition of TravelCenters of America

Quarterly Results

Home Depot Q1 comp's down 4.5%, U.S. comps down 4.6%, sales down 4.2%

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Voted World's Leading Privacy Advisor by Computerworld magazine
Attorney Lisa Sotto of Hunton Andrews Kurth LLP, Warns CISO's "to Take Heed"

What the Uber-Joe Sullivan Case Means for CISO Liability
Former chief security officer Joe Sullivan avoided jail time for his role in impeding a federal investigation into Uber's security practices, but attorney Lisa Sotto of Hunton Andrews Kurth LLP warned security leaders and executives "to take heed" and ensure they are covered for personal liability.

The Sullivan sentence may have given CISOs a collective sigh of relief, but Sotto pointed out the facts in the case were unique. The charges focused on the cover-up, not the handling of the data breach at Uber; therefore, security leaders and executives should be warned.

At a minimum, CISOs should establish a framework within the company for managing incidents and then practice that framework through tabletop exercises, Sotto advised. But they also need to consider "some specific protections" around "exculpation, indemnification and insurance."

"In addition to that, we've seen a number of CISOs, for example, asking companies for indemnification, and what is really important is to be able to get your expenses advanced. Mounting a legal defense in this sort of a case is very, very expensive."

In this video interview with Information Security Media Group, Sotto discusses:

• How the Sullivan verdict will affect breach reporting and personal liability going forward;
• What security and privacy leaders should do to safeguard their own liability;
• How the law around personal liability for data breaches is evolving.

Named in the National Law Journal's "100 Most Influential Lawyers," Sotto serves on Hunton & Williams' executive committee. She was voted the world's leading privacy adviser by Computerworld magazine, earned the highest honor from Chambers and Partners as a "Star" performer for privacy and data security, and was recognized as a "leading lawyer" by The Legal 500 U.S. Sotto chairs the Department of Homeland Security's Data Privacy and Integrity Advisory Committee. databreachtoday.com

"If this technology goes wrong, it can go quite wrong"
CEO behind ChatGPT warns Congress AI could cause ‘harm to the world’

In his first congressional testimony, OpenAI CEO Sam Altman called for extensive regulation, including a new government agency charged with licensing AI models

OpenAI chief executive Sam Altman delivered a sobering account of ways artificial intelligence could “cause significant harm to the world”

Altman advocated for a number of regulations — including a new government agency charged with creating standards for the field — to address mounting concerns that generative AI could distort reality and create unprecedented safety hazards. The CEO tallied “risky” behaviors presented by technology like ChatGPT, including spreading “one-on-one interactive disinformation” and emotional manipulation. At one point he acknowledged AI could be used to target drone strikes.

Altman affirmed that his company will continue to release the technology, despite likely dangers. He argued that rather than being reckless, OpenAI’s “iterative deployment” of AI models gives institutions time to understand potential threats — a strategic move that puts “relatively weak” and “deeply imperfect” technology in the world to understand the associated safety risks.

Members of the Senate Judiciary subcommittee expressed deep fears about the rapid evolution of artificial intelligence, repeatedly suggesting that recent advances could be more transformative than the internet — or as risky as the atomic bomb. washingtonpost.com

CISA and Partners Release BianLian Ransomware Cybersecurity Advisory
CISA, the Federal Bureau of Investigation (FBI), and the Australian Cyber Security Centre (ACSC) have released a joint Cybersecurity Advisory (CSA) with known BianLian ransomware and data extortion group technical details. Microsoft and Sophos contributed to the advisory. To reduce the likelihood and impact of BianLian and other ransomware incidents, CISA encourages organizations to implement mitigations recommended in this advisory. cisa.gov

FBI Sends Message to Cyber Criminals Worldwide - We're Coming After You!
Ransomware Charges Unsealed Against Russian National
An indictment was unsealed today in the District of Columbia charging a Russian national with participating in a global ransomware campaign which deployed ransomware variants against victims in the District of Columbia, the United States, and around the world. Mikhail Pavlovich Matveev, alleged to use the online monikers Wazawaka, m1x, Broriscelcin, and Uhodiransomwar, 30, of Kaliningrad, Russia, is charged with intentional damage to a protected computer and threats relating to a protected computer.

From as early as 2020, Matveev was an active member of Babuk, a global ransomware campaign which ranked among the most active and destructive cybercriminal threats in the world.

“We want the indictment, sanctions and reward for Mikhail Matveev to sound an alarm in the ranks of cyber criminals all over the world,” said SAC Dennehy. “The FBI and our law enforcement partners, as well as our international partners, are coming after you. justice.gov

Darknet "Carding" Website - 'Skynet Market' Founder & Gang Leader Faces 75 Years in Federal Prison
DOJ: Illinois Man Pleads Guilty to Conspiracy to Sell Stolen Financial Information on Dark Web
Michael D. Mihalo, aka Dale Michael Mihalo Jr., 40, of Naperville, was the founder of a darknet “carding” site called Skynet Market. Mihalo and his co-conspirators were also prominent vendors on additional darknet markets, including AlphaBay Market, Wall Street Market, and Hansa Market. Each market required users to conduct transactions in digital currencies, including Bitcoin. Through these markets, Mihalo and his co-conspirators sold the stolen financial information, primarily the credit and debit card numbers and associated information, of tens of thousands of U.S. victims between Feb. 22, 2016, and Oct. 1, 2019.

Mihalo assembled and directed the team that helped him sell this stolen financial information on the darknet. Each of the co-conspirators benefitted from the trusted reputation Mihalo, as ggmccloud1, had built on the darknet sites to sell more stolen financial information than they would have been able to sell individually. Taylor Ross Staats, 40, of Texas, conspired with Mihalo and others to sell stolen financial information on the internet. Staats served as a “card-checker,” who ensured the financial information sold by Mihalo and others on multiple darknet sites remained active and had not been canceled by the relevant financial institutions.

Mihalo personally possessed, sent, and received the information associated with 49,084 stolen payment cards with the intent that the payment card information would be trafficked on darknet sites. Mihalo earned at least $1 million worth of cryptocurrencies at the time of the sales, including Bitcoin, Ethereum, and Monero. These funds have significantly appreciated since that time.

Mihalo pleaded guilty to one count of conspiracy to commit access device fraud, one count of access device fraud, and six counts of money laundering. He will be sentenced on a later date. He faces a maximum penalty of five years in prison for the conspiracy count and a maximum penalty of 10 years in prison on each of the remaining counts. justice.gov

EU states approve world's first comprehensive crypto rules

In Case You Missed It

Retail Council of Canada embarks on new cybercrime awareness venture

The Retail Council of Canada (RCC) recently launched a new cybercrime prevention campaign to provide educational resources for retailers and their employees, from frontline workers to IT security professionals.

The Retail CyberSecure initiative, which kicked off at the beginning of this year, was made possible through the support of the Ontario Ministry of the Solicitor General and includes partnerships with the RCMP and the Ontario Provincial Police, among other organizations.

The program, which will continue to roll out throughout the year, comprises a series of six webinars along with downloadable guides and e-learning training modules. The resources are offered for free to achieve maximum impact, said Rui Rodrigues, the RCC's executive advisor for loss prevention and risk management.

The issue of cybercrime has become more acute for retailers, he said, as threats continue to ramp up. The pandemic also saw retailers become more reliant on online storefronts when in-store shopping was curtailed or temporarily restricted.

"Over the last few years, we've heard more and more from retail organizations about cyber," said Rodrigues. "You can't escape it."

The CyberSecure initiative is "really focused on ways we could educate, provide awareness and share best practices," added Rodrigues, "and doing it through various mediums."

Three of the six planned webinars are currently available on the RCC Retail CyberSecure resource website, focused on awareness training and current cyberthreats. Webinars on threat action plans, defensive procedures, ransomware training and brute force attacks will follow in the coming months.

Battle on two fronts

In some ways, loss prevention specialists are waging a battle on two fronts: the threat of shoplifting in brick-and-mortar retail locations and the ever-present spectre of cybercrime in the digital realm.

In both cases, education and awareness are key, said Rodrigues, along with collaboration with government and likeminded organizations to get the word out. canadiansecuritymag.com

Click here to learn more about the
RCC Retail CyberSecure program

Canada's Violent Crime Surge Driven by 'Prolific Offenders'
The same surge seen in the U.S. is plaguing our northern neighbor

Canada is seeing violent crime like never before. What's behind the wave of killings and attacks

Untreated mental illness and 'prolific offenders' have left a rising number of Canadians fearing for their safety

Violent crime has technically been worse in Canada, but never quite like this. As recently as the early 1990s, the rate of knives and bullets being driven into Canadians was far higher than it is now.

But amid a dramatic uptick in national violence are trends the country has never really seen before. Police officers are being shot and killed on duty at unprecedented rates. Record numbers of Canadians are being randomly attacked by people they’ve never met, for seemingly no reason.

And worst of all, the crime is everywhere. In the first months of 2023, skyrocketing violent crime is the new reality in basically every Canadian time zone.

In Saskatchewan, First Nations leaders are sounding the alarm on a “crisis” of on-reserve violence. Newfoundland and Labrador is coping with a 20 per cent increase in violent crime severity. In the Yukon territory, politicians and RCMP officials are reporting crime that is both “more intense” and “increasing dramatically.”

A new survey published this week by the Leger and the Association for Canadian Studies found that two thirds of Canadians believe violent crime is visibly worse than it was before the onset of the COVID-19 pandemic. Of respondents, one fifth said they had feared for their safety in the last six months. One in every 20 said they had personally been assaulted.

Amid all the violence is a term that was relatively rare prior to the onset of the COVID-19 pandemic: “Unprovoked random attack.” “Over the last few months, we’ve noticed what appears to be an uptick in unprovoked stranger attacks,” reads a Vancouver Police statement from October 2021. The statement added that, according to their records, 1,705 Vancouverites had been the victim of an “unprovoked stranger assault” in the last year. nationalpost.com

Crime & Store Safety Top Priority for Vancouver Retailers
Downtown Vancouver Retailers Optimistic In Rebound But Call For More Security, Improved Lighting Amid Challenges
Two new plans in the city of Vancouver represent steps to support commerce while also bringing more people back to these neighbourhoods that have suffered from public infrastructure degradation, street crime, homelessness and other intersecting social issues that seemed to worsen and spread from the Downtown Eastside during the pandemic.

“The challenge now is the safety of the street, Shao said, noting that he’d like to have a more visible police or security presence on Gastown’s streets daily to make visitors and customers feel more comfortable and protect them from street crime, including random stranger attacks that have become a flashpoint in Vancouver.

In Chinatown, reports suggest the situation on the streets has been improving, especially with routine street and graffiti cleaning and more visible security. Those were key priorities that have been major talking points for the new ABC-dominated council and mayor — and now appear to be action items.

One common comment among Miro, Shao and Lam is that each of their neighbourhoods would benefit from improved lighting to provide customers and staff with more visibility and security when walking at night. retail-insider.com

Ottawa unveils ‘meaningful and much-needed’ bail reforms in the face of ‘catch and release’ criticism

The federal government continues to face sharp criticism from premiers and the Opposition over high-profile cases involving people who had been released on bail.

The federal government signalled to the courts Tuesday that repeat violent offenders should never be released on bail, unveiling a long-awaited package of measures that Ontario said will bring “meaningful and much-needed changes.”

Bill C-48 — part of which is a direct response to advocacy from the premiers — will increase the types of serious charges where accused people are required to show why they should not be detained, shifting that burden from prosecutors.

“If passed, the federal government’s proposed legislation will bring meaningful and much-needed changes to Canada’s bail system,” said a statement from Ontario Solicitor General Michael Kerzner and Attorney General Doug Downey, reacting to the announcement.

“Too many innocent people have lost their lives due to dangerous criminals being on our streets instead of behind bars. We look forward to continue to work with the federal government to make meaningful bail changes and do what it takes to keep Ontarians safe.”

“Crucially, these proposed reforms signal that repeat violent offenders who pose a risk to community safety should not be released while awaiting trial,” Lametti said at a press conference. thestar.com

4 Areas & Now Canada's Largest City Facing the Same as U.S. Cities
Toronto council declares homelessness an emergency

The declaration, though mainly symbolic, was made alongside requests for millions of dollars in aid from higher levels of government.

Toronto city council has declared homelessness an emergency, heeding a years-long call from sector workers and advocates to sound the alarm as services have been bursting the seams.

With the move Friday, Toronto follows similar declarations in jurisdictions such as Hamilton, Niagara Region, Peterborough County and Ottawa. The declaration, made alongside requests for millions of dollars in aid from higher governments, does not compel provincial or federal officials to act but is meant as a signal of the swelling crisis in Canada’s largest city. thestar.com

24/7 Cashier-less Grocery Chain
Automated Grocery Chain Aisle 24 To Open At The Well In Toronto As The Retailer Expands Rapidly
Aisle 24, a fully-automated, 24/7 cashier-less grocery chain based in Toronto, will be opening later this summer its latest location in The Well, a massive mixed use development in downtown Toronto.

“We are excited to welcome Aisle 24 to the 320,000 square feet of reimagined retail and food service concepts at The Well. The innovative, convenient approach to food shopping that Aisle 24 offers will serve tens of thousands of residents living at The Well and in the surrounding community and is an excellent addition to the innovative retailer offering at this world-class mixed-use property,” said Oliver Harrison, SVP Leasing and Tenant Experience at RioCan Real Estate Investment Trust, which is developing the project with Allied. retail-insider.com

The End of the Nordstrom Rack Era in Canada
Nordstrom Rack Stores In Canada Shuttered EOD Sunday As Nordstorm Stores Prepare To Close In June
All of Nordstrom Rack’s Canadian stores shut at the end of day on Sunday, marking the end for the chain that saw seven of the off-price stores open in major markets in Canada. Nordstrom Rack’s first stores opened in Canada in 2018.

Nordstrom announced that it was exiting Canada on March 2 of this year, and liquidation sales began on March 18 after court approval. Nordstrom had filed to wind down its Canadian operations under the Companies Creditors’ Arrangement Act.

Since mid-March, Nordstrom’s liquidator has been holding sales at Nordstrom and Nordstrom Rack stores — the initial discounts in March were 5% off most items, drawing criticism and even mocking by some. Sales gradually became deeper until recently when Nordstrom Rack’s stores cleared out quickly with little merchandise being seen on closing day Sunday. Nordstrom’s liquidation efforts are being led by Hilco Merchant Retail Solutions ULC and Gordon Brothers Canada.

The exit of Nordstrom Rack is good news for competitor TJX as well as Saks OFF 5TH, the off-price retailer owned by the Hudson’s Bay Company. Sales at OFF 5TH are also said to be weak with some units seeing sales of less than $100 per square foot, according to sources. It’s not known if Nordstrom Rack’s exit will be a boost to OFF 5TH, which has also seen numerous complaints from shoppers about a generally lacklustre assortment. retail-insider.com

Most Respected Retailers in Canada
These are Canada's most respected retail stores for 2023 according to a new poll
Attention shoppers! A new ranking has been released and it’s all about our favourite Canadian retailers. Here’s how these stores ranked in Canada’s most respected merchandise retail stores of 2023.

According to the results, for the second consecutive time, three retail stores have topped the list once again – Canadian Tire, Costco, and Staples, in that order. Best Buy, Dollarama, and HBC come next, in that order, and also surpass the “respect score average” which stands at 65.3.

Walmart, Circle K, and 7-Eleven fall just below the average leaving none other than Macs Convenience in last place. curiocity.com

Higher tech in the grocery store
In-person shopping is back on track and customers are expecting a seamless experience

Uniqlo To Enter Ottawa Market With Ongoing Canadian Store Expansion

Is live shopping the next big disruptor in Canadian retail?

Violent Robbery Spree Targeted Liquor Stores
Edmonton police arrest pair in string of 'violent' armed liquor store robberies

Police said weapons were used “indiscriminately” during the crime spree.

Two people face are facing charges after a series of “violent” robberies at liquor stores in Edmonton and St. Albert. Police believe one of the accused is also responsible for a robbery at a restaurant near 121 Avenue and 90 Street April 11. The Edmonton Police Service arrested the suspects after a “protracted and complicated” investigation into the robberies, four in the city and one in St. Albert, that left some store employees and customers with non-life-threatening injuries, said a news release. Mounties in St. Albert were also involved in the investigation. Officers executed search warrants on an address and a vehicle in northwest Edmonton May 10. They recovered one of the weapons used in the robberies, an airsoft pistol, and a “variety of stolen property and robbery-related clothing.” Robert Cardinal, 28, and Charmaine Bunn, 28, both of Edmonton, face multiple robbery and weapon-related charges. edmontonjournal.com

Arson Surge Hits Montreal
'Probably organized crime': Montreal police probe wave of arsons, extortion attempts
The greater Montreal area has witnessed a notable increase in arsons in recent months, with restaurants, cafés and vehicles the frequent targets. Police and other law enforcement experts say most of the fires are likely tied to extortion attempts by organized crime. Gélinas, a former intelligence officer, said some of the fires could be connected to turf wars — notable examples in Montreal occurred among pizzerias and towing companies, he said. But what's very likely is that most of the cases involve protection rackets, he added. Criminals, he said, offer business owners "protection" in exchange for fixed monthly payments. Those who fail to pay are vandalized by the same criminals. "What's particular is organized crime is asking for money to protect the owners from the organized criminals." nsnews.com

Scarborough store owner speaks out after thieves make off with $10K in clothing in daylight robbery
The co-owner of a sneaker and clothing store in Scarborough says thieves made off with approximately $10,000 worth of clothes during a daring daylight robbery this week. Francisco Vinas said three "younger age" men wearing masks entered his Heatcheck Toronto store as he and two co-workers sat inside in the middle of the day on Monday. "The first guy that came in had, it looked like a gun under his clothes and [as] soon as he walked in, he told us to go to the back. He said, 'We're going to take everything in here,'" Vinas told CBC Toronto on Thursday. "So, we go to the back and the other two guys run in and they just opened bags and they just started putting stuff in there. "You work so hard for what you have and then these people just come out of nowhere and just start taking everything. It's sad," he added. cbc.ca

Keys stolen during house break-in used to break into Orangeville Best Buy: OPP
Two break-ins are under investigation in Dufferin County after provincial police say suspects stole keys from one location to gain entry to another. According to Dufferin OPP, security footage shows three suspects being dropped off at the front of a Best Buy on First Street in Orangeville shortly before 11 p.m. on Friday by a grey SUV. Police say the footage shows the suspects wearing dark clothing, gloves, face coverings, and a duffle bag, using a key to get inside the store. Officers arrived to find the security gate lifted and no damage to the business. They say a little over an hour later, officers got a report about an earlier residential break-in in East Garafraxa, where the complainant said the keys to the Orangeville store were stolen. Provincial police said nothing else appeared to be missing. barrie.ctvnews.ca

LP Officer Assaulted
Fort St. John RCMP arrest man after an alleged assault on Loss Prevention Officer
Fort St. John RCMP have arrested a Man after he allegedly punched a Loss Prevention Officer while shoplifting. The incident happened at a grocery store in downtown Fort St. John. Police said the suspect fled the scene shortly after the assault. Mounties were able locate and arrest the suspect following the alleged crime. They said the suspect was in possession of multiple lighters despite being prohibited to carry flammable products. The Man is facing charges of assault and breach of a release order. cjdctv.com

Robbery of Port Colborne Convenience Store Under Investigation

Windsor police investigate robbery at knife-point

2nd youth charged after series of armed robberies in Peel Region

Police seek to identify suspect who robbed store three times in three weeks

Man sprayed in face with unknown substance, robbed outside money exchange store in Vaughan: police

View Canadian Connections Archives

Out of 1 Million of the Most-Visited Websites 96.3% Are NOT Compliant With ADA
One Law Firm out of NYC Has Filed Hundreds of these Lawsuits Against Website Owners

Lawsuits targeting company websites for ADA violations up 400% since 2018
"The website is not equally accessible to blind and visually impaired consumers," the federal suit read. "Plaintiff still intends to purchase certain goods and/or services from defendant's website in the future, but currently cannot."

This precise language has shown up in hundreds of lawsuits, many brought by the same lawyers and plaintiffs accusing businesses of denying accommodations to blind and visually impaired people.

Most businesses likely need to change something on their web pages to be fully compliant. An annual survey of the million most-visited websites found 96.3% do not meet accessibility requirements as of February,

But there are no technical standards for digital ADA compliance in federal law. The government relies on guidelines developed by the internet's international standards organization.

"We are kind of in this nebulous space where any detected error could be considered discriminatory," Jared Smith, director of WebAIM, said. "When the reality is it may not have a noticeable user impact."

So for companies facing legal action, "it's like being pulled over and getting a speeding ticket on a street with no speed limit signs,"

Most ADA website cases are settled, resulting in a more accessible website — and fees for the plaintiff's attorney.

It can cost thousands to settle these types of suits, said Troy Hutchinson, a Minneapolis-based attorney and partner at Rock Hutchinson. Brands should be proactive and have their website audited and upgraded if needed.

"It will save you at least $10,000 by doing this — plus it's the right thing to do," Hutchinson said. "I'm wanting people not to have to call me."

The U.S. Department of Justice, which oversees ADA compliance, since 1996 has "consistently taken the position that the ADA applies to web content,"

The federal government reiterated last year that it relies on standards first developed by the World Wide Web Consortium in the 1990s and updated several times since. The Web Content Accessibility Guidelines (WCAG) are enforced to varying degrees around the world.

"When individuals in the U.S. have sued businesses with websites that aren't accessible, under the Americans with Disabilities Act, courts have required those websites to reach WCAG 2.0 Level AA compliance," AccessiBe says. "That means that the best way to comply with ADA is by following the WCAG."

It was one of hundreds of similar lawsuits filed by Mizrahi Kroub LLP in New York over the past few years. startribune.com

Will Online Grocery Shopping Ever Take Off?
Survey Shows Online Grocery Shopping Isn't What Younger People Want
The sentiment of "time is money" is a main motivator for online grocery shopping. That convenience has value, but sometimes, pushing the order button does not come with sufficient enough reward. According to The Feedback Group's recent survey, online food shopping has left some people feeling a little less enthused when their order arrives at the door.

During the pandemic, online grocery shopping became more prevalent. Over recent years, more companies have catered to consumers' cravings for convenience. While the industry serves many demographics, younger shoppers apparently have higher expectations. As concluded by Doug Madenberg, chief listening officer of The Feedback Group, younger consumers' tendency to frequently be online has made them more critical of e-commerce services. Compared to Boomers and Gen X, both Millennials and Gen Z evidently have a lower satisfaction rate with online shopping. In order to satisfy the younger generations, companies will likely need to consider innovation, customer loyalty programs, and quality-assurance procedures to alleviate their lack of contentment. thedailymeal.com

Dramatic rise in online shopping imports

Ring founder is officially leaving Amazon

Coral Springs, FL: Police Detained Members of Suspected Shoplifting Crew at Macy’s Store in Coral Square Mall
On a recent Thursday evening, Coral Springs police officers rushed to the Macy’s Men’s store in Coral Square Mall to catch a suspected shoplifting crew in action, a police report said. Hours earlier, the crew allegedly hit a Macy’s store in Fort Lauderdale, and now those members were attempting to conceal merchandise in the Coral Springs store at 9263 West Atlantic Boulevard, the report said. Officers detained at least two people, on May 4, including a 22-year-old woman who was later turned over to federal agents because she was an illegal immigrant, the report said. The woman, identified by police as Jesica Mancera Andapia, told police she wasn’t at the store to steal. But the store’s loss prevention staff told police they saw her walking around the store with a bag and putting items in it, the report said. As she was about to leave the store, Mancera Andapia allegedly ditched the bag in the Polo section when she saw police officers, the report said. Police found that her bag was lined with tin foil, which is often used by shoplifters to avoid activating sensors, the report said. She was charged with possessing an anti-shoplifting central device. Mancera Andapia , was taken to Broward County Jail and then turned over to U.S. Customs and Border Protection, the report said. tapinto.net

San Ramon, CA: Suspect who allegedly stole $3K in merchandise from San Ramon Target arrested
A suspect who police say stole over $3,000 in merchandise from a Target store in San Ramon has been arrested, according to the San Ramon Police Department. The department received a call from Target loss prevention agents alerting them that a shoplifter was in the store. Patrol units were dispatched to the area and the suspect identified by store staff was detained as he left the store, police said. An investigation determined the suspect had stolen over $3,000 in merchandise. kron4.com

Milton, GA: Suspected serial shoplifter makes repeat trip to Kohl’s
Loss prevention at Kohl’s on Ga. 9 reported a known shoplifter at the store May 3, who had walked out two days earlier with nearly $3,000 worth of clothing. The suspect, an Atlanta woman, was seen May 1 with a cart full of various clothing walking out of Kohl’s, passing all points of sale and not attempting to pay for any of the items. When police asked loss prevention how he knew the woman, he said a detective in Gainesville, Florida, positively identified her using facial recognition software. The man told police he oversees the Kohl’s loss prevention for the entire state and that he is “very familiar” with the woman. He recognized her from several other thefts from other Kohl’s stores in Roswell, Marietta and more, the police report said. appenmedia.com

Clarkston, WA: Woman Who Stole Merchandise from Walmart Pleads Guilty to Felony Burglary, Sentenced to 30 Days in Jail
A Clarkston woman who was arrested on a warrant earlier this year for stealing merchandise from the Walmart in Clarkston, WA has pleaded guilty to Burglary 2nd Degree, a felony. As a result of the plea, Bernice Jones was sentenced to 30 days in jail and ordered to pay $600 in restitution and fines. According to a probable cause affidavit obtained by Big Country News Connection, Jones was seen on surveillance video under-ringing merchandise in the store's self-checkout lanes. After being confronted by staff, Jones fled the scene with the merchandise but forgot one thing, her purse. bigcountrynewsconnection.com

Alexandria, VA: Man busted for allegedly stealing $1,500 in products from Target in Potomac Yard

Sebastian, FL: Man attempts to steal $1,000 in merchandise from Walmart

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Shootings & Deaths

Compton, CA: Investigation underway after employee shot dead in front of dollar store
A local dollar store employee was shot and killed in front of a store in Compton Tuesday morning and police are searching for the shooter. It happened just before 11 a.m. in the 200 block of W. Rosecrans Avenue, according to the Los Angeles County Sheriff's Department. Some people in the area told FOX 11 that the man killed may have been the owner of the Oasis $1 Store. Witnesses say the man was shot inside the store, he walked outside where he collapsed and was found by deputies. It is unknown if the shooting occurred during a robbery. Deputies did not provide any information about the victim or what might have led to the shooting. ktla.com

Cedar Rapids, IA: Man sentenced to up to 92 years in prison for shooting Iowa deputy during robbery
A Chicago man who was convicted of shooting and seriously wounding an Iowa sheriff's deputy during a convenience store robbery in 2021 has been sentenced to up to 92 years in prison. Thirty-eight-year-old Stanley Donahue will have to serve at least 60 years before he is eligible for parole. He was sentenced Friday on multiple charges including attempted murder of a peace officer related to the shooting in Coggon, a town about 20 miles (32 kilometers) northeast of Cedar Rapids, Iowa. Prosecutors said Donahue robbed two employees at a Casey’s store and confined them in a cooler before shooting Linn County deputy Will Halverson seven times on June 20, 2021. Donahue fled and was later arrested after a more than 12-hour manhunt that ended when he was spotted by a television news crew. police1.com

Robberies, Incidents & Thefts

Sacramento, CA: $30,000 of Clothing stolen, video shows 2 Police cars in the area
A family-owned clothing store in the north Sacramento area was broken into Wednesday night, and it was all caught on camera. Universal Clothing Boutique's multiple surveillance cameras showed the moments when two thieves approached their store, broke through the front window using a cart, and proceeded to go in and out of the store stealing merchandise. Contreina and Frederick Adams, the couple who owns the store on Del Paso Boulevard, said at least $30,000 worth of items were stolen. They're still working to figure out how much money they're facing in damages and repairs. Contreina said the suspects came back to the area two hours later and threatened her with a gun. kcra.com

Tustin, CA: 3 arrested in California jewelry store smash-and-grab after police pursuit ends in crash
A 20-year-old Los Angeles man and two juveniles were arrested on suspicion of robbing a Tustin jewelry store Tuesday, May 16, before leading police on a chase that ended with a crash in Westminster, police said. Authorities received calls of a smash-and-grab robbery at The District at Tustin Legacy store around 2:30 p.m. Suspects fled in a white SUV when police arrived, according to the Tustin Police Department. Kristen Tytrell Woods and the two other suspects, also male, eventually crashed in Westminster in the area of Westminster and Bolsa Chica boulevards, but fled on foot before they were finally apprehended, police said. No injuries were reported. siliconvalley.com

Lille, France: Thieves Smash Car Into Louis Vuitton Store To Steal Handbags In France
The luxury shop in the centre of Lille in northeast France had been targeted already in January when a gang made off with most of the goods inside. Wednesday's theft happened at dawn, with the thieves avoiding bollards placed on the pavement in front of the prestigious Art Deco building to prevent a repeat of January's smash-and-grab operation. ndtv.com

Pottstown, PA: Help Police Catch the Boscov’s Bandits: $724 Worth of Merchandise Stolen

Berlin, Germany: German court convicts five men for $129 Million jewel heist in 2019; Grünes Gewölbe Museum at Dresden’s Royal Palace/ 4300 Diamonds

UK: London: A brush with the law: police seize $56,000 worth of counterfeit toothbrush heads in east London raids

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Director of Retail Solutions - North America
Denver, CO - posted April 5

This role will be focused on selling our SaaS retail crime intelligence platform by developing new prospects, and progressing Enterprise level prospects through our sales process. You will report directly to the VP of Retail Solutions - North America, and work alongside our Marketing, Partnerships and Customer Success team to grow our customer base...

Store Loss Prevention Manager
Gilbert, AZ - posted April 24

Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

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Minneapolis, MN - posted April 4

This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 124+ company stores. The coverage areas average $850+ million in sales revenue...

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Atlanta, GA - posted March 21

As a Field Loss Prevention Manager (FLPM) you will coordinate Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM’s are depended on to be an expert in auditing, investigating, and training...

Corporate Risk Manager
Charlotte or Raleigh, NC - posted February 14

Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries; Report all incidents, claims and losses which may expose the company to financial losses whether they are covered by insurance or not...

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The Old School 'Us Them' Mentality

Partnerships and collaboration go well beyond the typical definition and one of the most important lessons in your career is realizing that your team includes the solution providers that deliver the tools, technology and resources that help make you successful.

One of the common mistakes I've seen over the years is not totally appreciating the role these executives and companies play in the overall success of a retailer's program. So much so that without them the program would fail.

For decades the "Us Them" mentality prevailed as one of the biggest obstacles to growth and development, when in fact these executives hold the keys to tomorrow's success.

And yes, many LP execs have transitioned to the 'Dark Side' and all of them quickly find out the true definition of rejection and friendship, but the good ones can be one of your most critical assets.

So make sure your entire team recognizes it, appreciates them, and is exhaustive in finding the best ones regardless of yesterday, because they have the answer to tomorrow's challenges.

Just a Thought,
Gus

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