D&D Daily Mobile Edition

The D&D Daily Mobile Edition
LP, AP & Cybersecurity's #1 News Source

4/27/23

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It's 'Auror Week' on the D&D Daily!

Follow along in the 'Vendor Spotlight' column below as Auror showcases what it's up to at this year's RILA AP conference.

DON'T MISS TODAY'S LIVE WEBINAR

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Broaden LP's Impact & Address In-Store Issues
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Thursday, April 27, 2023
11:00 am PT / 2:00 pm ET

Join OpenEye and Gus Downing, publisher of the D&D Daily, for an insightful discussion on how retailers are using OpenEye's latest product, POS Connect, to gain a complete picture of their operations and improve their loss prevention efforts.

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When violent customers threaten retail executives

How a retailer's face matching led to CEO stalker ID, advance warning

Angry, violent customers abuse, curse, and threaten retail employees every day. Sometimes they follow through on those threats: Criminals killed 582 retail customers, employees, and security personnel last year, according to industry publication D&D Daily. Retail executives face different kinds of threats from angry, violent customers. Sometimes, trouble even follows the CEO all the way home.

In response to threats both in-store and out, retailers are quickly adopting technologies, including face matching, that offer advance warning when seconds count. Not all violence is preventable, but retailers can increase their chances of stopping attacks before they start. Here's how one retailer's fast, proactive reaction to a real-life threat led to vital evidence and enhanced situational awareness at work and at home.

Here's how it started: An angry man called the retailer's customer service hotline. The caller gave the rep his name and phone number, and he complained of in-store ADA violations. Just before ending the call, the man told the rep: "I am sitting in front of [CEO's] home, and I will take care of this myself." The caller had the CEO's correct home address. Click.

When police responded to the CEO's home, they found no one outside, but they and the retailer asset protection team treated the threat as credible. They worked together to learn more.

The client AP team provided the name given by the hotline caller. The police ran the name and found an old arrest photo. They confirmed the man pictured had a long history of violence and threats, plus open arrest warrants.

Next, the retailer's AP team put the arrest photo into their custom FaceFirst system, then ran a search. Although the arrest photo had been taken 15 years before, the system instantly matched the image with a man who had been in the retailer's stores within the prior 30 days. That search yielded a better, current photo of the man presumed to be the caller. Investigators developed more evidence that led to the retailer securing an order of protection for the man. So far, the man has not returned to the retailer's stores. If he does return, the retailer's FaceFirst system is set to provide real-time notification and enable a fast response by the retailer and local law enforcement.

Calculate the risks of being caught unaware when a known offender enters your store. Or the risks of not having the tools to investigate and validate direct threats against you. If you knew there was a proven solution to keep your valued customers, associates, and executive team safer from violent offenders, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and scalable-take action today at facefirst.com.

Don’t miss the RILA featured session May 1 at 10:30 a.m.

Emerging Technology for Retail: Real-World Wins for Improved Store Safety, Loss Prevention, and Investigations

Deadly in-store violence and ORC spikes have retail employees and customers understandably concerned about store safety. Join us as industry leaders share exactly how modern technology helps prevent violence and loss. The session’s in Summit 4-5—see you there!

Headed to Denver? Join Auror, FaceFirst, LVT and other senior AP/LP leaders after the RILA welcome reception for THE party of the year!

Retailers-only registration:
www.auror.co/events/rila-reception-afterparty

The U.S. Crime Surge
The Retail Impact

Retail Leader Calls Out Prop 47 for Giving 'Free Pass' to Shoplifters in California
California retail head slams Prop 47 for rise in thefts after Target store locks down entire inventory
After a San Francisco Target store was forced to lock down entire aisles of its inventory due to skyrocketing theft, a California business leader has slammed the state’s ultra-soft on crime policies for letting brazen shoplifters and drug addicts get away with crimes time and again.

“The problem now… is that, people who are drug addicted, who have mental health issues, they candidly will go into stores and they will steal,” Rachel Michelin, president of the California Retailers’ Association (CRA) told The Post.

“They will sell those items out on the street, they then make money, they then continue their habit or continue a destructive lifestyle.”

Michelin says the root of the problem lies with the Safe Neighborhoods and Schools Act, also known as Prop 47, which downgraded crimes like theft of goods under $950 from felonies to misdemeanors. Many have criticized the policy as a free pass for shoplifters to keep stealing while barely getting a slap on the wrist as punishment.

These repeated offenders have plagued California retail chains in recent years, leading to a shoplifting crisis that caused another Target in San Francisco on Folsom Street to put all of its cosmetic and toiletry products under lock and key.

The National Retail Federation’s 2022 retail security survey ranked San Francisco/Oakland as the second-most hard-hit metropolitan area by theft in 2020 and 2021, behind only Los Angeles.

Michelin said she has received calls from members in Oakland suffering because of “these repeat offenders,” claiming the issue shows the consequences of Prop 47.

“When they made the changes, particularly to the retail theft… they opened this huge loophole where there’s zero consequence for the behavior because I’m not going to be held accountable for going in and stealing.”

Lawmakers are currently debating a bill that would hold repeat offenders of organized retail theft more accountable, as well as create a diversion program to help stop the cycle of robberies. nypost.com

Washington State Creates New ORC Unit
New unit to investigate, prosecute organized retail crime across Washington
Washington Attorney General Bob Ferguson and the state legislature are creating a centralized Organized Retail Crime Unit to coordinate, investigate and prosecute multi-jurisdictional retail crime statewide, Ferguson announced Wednesday. The unit will operate within the attorney general's office.

The 10-person unit will include investigators, prosecutors, and a data analyst to assist with investigations and deploy resources where they are most needed. The unit will also be able to prosecute cases referred to the office by county prosecutors.

According to Ferguson, organized retail crime involves a group of individuals that steal products in order to resell them for a profit. It does not include petty theft, shoplifting, or poverty-driven crimes.

“These are not petty thefts,” Ferguson said. “These are multi-jurisdictional, organized crime rings that endanger the safety of employees and customers, damage our economy, and drive up costs for all Washingtonians."

In 2022, Ferguson's office established an Organized Retail Crimes Task Force which determined the need for a centralized unit to investigate organized retail crime. The task force includes state and local representatives along with law enforcement, business owners, and retail workers.

“As the retail industry continues to recover from the pandemic, there has never been a more critical time in Washington state to address the growing impacts of organized retail crime on public safety and the safety of our customers and retail employees,” said Renée Sunde, president, and CEO of the Washington Retail Association. komonews.com

Outdoor Retailers - Top ORC Target
REI’s Complaints About Shoplifting Are Echoed in Court Documents

A rumor persists that retail employees can’t touch shoplifters.

Questions mounted after REI announced plans last week to shut down its flagship Portland store at year’s end. The outdoor gear company said negotiations with its landlord had broken down after it sought to make “significant investment” in the space on Northwest Johnson Street in the Pearl District.

In an email to customers, it cited increased crime. But an employee later told Oregon Business magazine that the store had been cutting hours and was in the midst of a union drive.

But it is certainly true that REI and other businesses in central Portland have been struggling with shoplifting in recent years. WW reviewed several recent prosecutions to understand why outdoor retailers, like REI, are frequent targets, and why theft has proven so difficult to stop.

Camping Equipment Is In High Demand - It might seem too obvious to mention, but one reason camping supply stores struggle with shoplifting is that they carry items of immediate utility to people sleeping outdoors. That means serial shoplifters have a ready customer base.

Shoplifters Sell Stolen REI Goods Under Interstate 405 - A source in the mayor’s office tells WW there’s a resale market for REI goods under I-405 where it passes overhead near the store.

A Rumor Persists That Retail Employees Can’t Touch Shoplifters - The assumption, though false, is not unreasonable. A 2017 survey of retailers that nearly half had a “no physical touch” policy when confronting thieves. Based on its handling of Leever, REI appears to be one of them. wweek.com

Mass Shootings Drop But Victims Rise in 2022: FBI
FBI reports dip in 2022 mass shootings as total casualties rise
The total number of mass shootings in the U.S. fell between 2021 and 2022 even as the total number of Americans wounded in such events rose, according to newly released data.

The FBI said Wednesday there were 50 shootings in the U.S. last year, compared with 61 the year before, that met the bureau’s criteria for a mass shooting.

While the total number of deaths from such shootings also declined slightly — from 103 in 2021 to 100 last year — the total number wounded in mass shootings jumped from 140 to 213.

The FBI defines a mass shooting as “one or more individuals actively engaged in killing or attempting to kill people in a populated area,” a definition that varies from other metrics that focus on the number of total victims in evaluating a shooting.

The Gun Violence Archive, which logs mass shootings in cases where there are four or more individuals wounded or killed in a shooting, found there were 646 mass shootings last year, a drop from 690 in 2021.

Despite last year’s drop, data shows an overall rise in the number of mass shootings the past two decades, regardless of the criteria used to make the assessment.

“While we see a decrease from 2021 to 2022, we see over time, over the past 20 years since we’ve been reporting on active shooter incidents, and certainly in the last five years, there has been an overall increase in this number,” a senior FBI official said during a call with the media, according to reports from Voice of America.

The FBI noted a steady increase in mass shootings from 2018, where they logged 30. The Gun Violence Archive has data going back as far as 2016, where they counted 383 such shootings. thehill.com

Fighting Crime is Top Priority for Businesses
Clark County business owners discuss crime, how to combat it
Clark County business owners gathered at Kiggins Theatre in Vancouver on Tuesday morning to discuss a topic that has been forefront on their minds: crime.

Several speakers stressed that businesses should always report crimes. They said law enforcement agencies allocate resources based on that metric and agencies don’t have an accurate picture without businesses reporting them.

Other tips included installing concrete balusters in front of stores to prevent people from just driving into businesses and stealing merchandise. Some speakers suggested arranging stores and merchandise in a way to make stealing goods more difficult.

On top of that, state law can make pursuing and punishing people who have stolen property difficult, they said. That is something that the Washington Organized Retail Crime Association is advocating to change.

Retail theft isn’t isolated to Vancouver or even the Portland metro area, according to several speakers. They said organized crime groups are targeting businesses across the entire Pacific Northwest. columbian.com

ORC Hot Topic Continues Getting Press Nationwide
Organized crime poses increasing retail threat
Organized retail crime is a growing issue for the U.S. retail industry, and it's getting bigger and more complex, according to the National Retail Federation.

The industry group has released a report, Organized Retail Crime: An Assessment of a Persistent and Growing Threat, conducted in partnership with K2 Integrity, a global risk advisory firm.

"Organized retail crime has been a major concern for the retail industry for decades, endangering store employees and customers, disrupting store operations and inflicting billions in financial loss for retailers and the communities they serve," NRF President and CEO Matthew Shay said in a press release on the findings. "These concerns have grown in recent years, as criminal groups have become more brazen and violent in their tactics and are using new channels to resell stolen goods. NRF and its members have been forcefully advocating for the 'Combating Organized Retail Crime Act' in Congress because it's time for decisive action, not just platitudes and endless debate." retailcustomerexperience.com

Portland, Multnomah County plan aggressive crackdown on car and retail theft

San Bernardino County’s top cop decries rise in violent crime

Employees & Employers Clash Over Ban on Noncompetes
Proposal to ban noncompetes draws backlash from business, support from workers

The comment period on the FTC’s proposed ban closed April 19, with commenters having registered thousands of mixed reactions.

The comment period for the Federal Trade Commission’s proposed ban on noncompete agreements came to a close last week, bringing with it more than 18,000 comments from individuals, associations and businesses.

The proposed rule would prohibit employers, in most cases, from asking workers to sign noncompete clauses, which the agency says suppress workers’ wages and stifle competition.

Under the rule, businesses would have to get rid of existing noncompete clauses as well. The commission estimates about 1 in 5 workers are affected by noncompetes and says the rule would up employees’ earnings $250 billion to $296 billion each year.

Public comments were largely split along the employer/employee divide. Most employers and associations representing business interests seemed to be against the ban, claiming it would put sensitive business information and trade secrets at risk. They also questioned the commission’s authority to pass the legislation.

On the worker side, most comments from individuals and groups advocating for worker rights seemed to support the ban, saying noncompete clauses limit career prospects for employees and hurt their earning potential. hrdive.com

Starbucks Increasing Employee Outreach Amid Union Push
Starbucks is holding 2-hour employee 'connection' meetings amid heightened tensions with some baristas

Starbucks is rolling out a new mission and plans for team meetings centered on connection.

Starbucks on Monday tweaked its mission and said it would start holding meetings with store employees billed as "connection" sessions.

The two-hour meetings will include coffee tastings, group activities, and games, the company said. They will kick off with a video message from Laxman Narasimhan, the company's new CEO.

The meetings are not intended to address operational matters, and the company said it has previously held employee forums focused on business and culture. The new initiatives focus on connection and Starbucks' role in bringing people together, the company said.

The moves come amid heightened tensions between some baristas and executives. Over 300 stores have voted to unionize, and the company has been accused of targeting union organizers. businessinsider.com

Retailers Continue to Get Creative with Returns
Target shoppers can now make a return without leaving the car

The big-box retailer is sweetening its curbside services, as it tries to hang on to pandemic-fueled gains.

Target is dangling a new perk to get shoppers to swing by its stores: customers can make returns without leaving their car. The curbside-returns service, which began last week at roughly a quarter of Target’s nearly 2,000 stores nationwide, will be available across the chain by the end of summer.

Target is sweetening its curbside-pickup service, Drive Up, to attract and retain customers as the retailer braces for a potential sales slowdown and tries to hang on to pandemic-fueled gains. Total annual revenue grew by about $31 billion – or nearly 40% – from fiscal 2019 to 2022.

Now, as shoppers become more budget conscious and buy fewer discretionary items, Target said it expects comparable sales to range from a low single-digit decline to a low single-digit increase this fiscal year. cnbc.com

55% of Transactions Go Through the Self-Checkout
Self-checkout is now the dominant checkout format in grocery, study says
Self-checkout terminals are now the dominant grocery checkout format, accounting for 55% of transactions in 2022, according to a new VideoMining study released Tuesday.

At the end of 2022, self-checkout made up nearly half (48%) of all checkout registers, with shoppers continuing to seek out these machines as they become more accustomed to them, according to the findings.

Grocers have turned to self-checkout technology more in recent years in order to improve the in-store shopping experience as well as combat rising labor costs and labor shortages. grocerydive.com

Retailers Make List of Most Desirable Workplaces
LinkedIn: Amazon, Lowe’s among top U.S. workplaces for career development
Amazon once again took the top spot on LinkedIn’s seventh annual Top Companies list, an annual list of the 50 U.S. companies that offer the best places for professionals to grow their careers. Amazon has ranked among the top three in the ranking for six consecutive years, coming in at number one for three years straight.

Wells Fargo, JP Morgan Chase & Co., Bank of America and Alphabet (parent company of Google) rounded out the top five. Only one other retailer made the top 50: Lowe’s Cos., which came in at No. 28. chainstoreage.com

Face biometrics increasing importance for travel & financial services draws big bucks
Biometrics contracts worth hundreds of millions of dollars were unveiled, along with the usual series of more commonplace financial services implementations. American’s biometric passports will be made by Thales and Infineon, and read by Idemia I&S scanners at airports. Entrust is working on the UK’s ETA app, which uses a similar selfie biometrics check to the KYC processes Shufti Pro and Mastercard are bringing to new clients. More of those deals are coming, with regulators encouraging stronger identity verification. biometricupdate.com

Chipotle on track to open 255 to 285 new locations in 2023

Bankrupt Bed Bath & Beyond looks to pay up to $17M to vendors

Companies' cost inflation is slowing but shoppers may wait for lower prices

Tyson to eliminate 10% of corporate jobs, workers told

Senior LP & AP Jobs Market

In Case You Missed It
Vice President - Asset Protection job posted for RILA in Washington, DC
Lead the development and execution of AP strategies and initiatives; Manage day to day activities of RILA's AP and Operations community, including the Asset Protection Leaders Council, Workplace Safety Committee, Crimes Against Business Committee and Chief Store Officer Council; Collaborates with the AP and Store Operations communities to identify common pressing challenges, solve problems, discuss challenging issues, and learn more about critical issues as a group. linkedin.com

Director of Security & Safety job posted for IGS Solutions in Los Angeles, CA
The Director of Security and Safety reports to the VP, Security and Safety. The primary purpose of this position is oversight for the Safety & Security Department, operations, and personnel to ensure a safe and secure environment for STIIIZY Inc. employees, customers, and visitors. The Director plans, coordinates, administers, and continuously evaluates the security and safety operations of the enterprise in accordance with operating procedures, company policies and regulatory requirements. indeed.com

Associate Director of Asset Protection job posted for HelloFresh in Newark, NJ
Our Asset Protection and Corporate Security team is seeking an experienced Associate Director of Asset Protection. You are responsible for driving the operational delivery of process, compliance, and day-to-day management of the physical security operations and programs within fulfillment and HFDN US locations. indeed.com

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Auror to host RILA Reception Afterparty

Instead of leaving the conference venue after the welcome reception, join Auror, FaceFirst, LVT and other senior AP/LP leaders for THE party of the year!

Food, drinks, and a whole lot of fun are guaranteed upon your arrival.

This is a retail-only event for retail professionals and retail employees. Tickets will be distributed accordingly.

Spaces are limited, so register now before it's too late.

When: 7-10 PM Mountain Time, Sunday 4/30

Registration & additional information: https://www.auror.co/events/rila-reception-afterparty

America Is Building a Durable & Aggressive Cybersecurity Agenda
U.S. Cyber Plans Are Built to Endure Political Winds, Senior Security Official Says

Kemba Walden, acting national cyber director, said broad bipartisan agreement means national cybersecurity agenda will survive administrations

Despite partisan divisions in Congress, current and former U.S. officials hope cybersecurity remains an issue that can unite Democrats and Republicans.

A top federal cyber official at the RSA Conference 2023 here emphasized the need for apolitical cooperation and information sharing to protect government bodies, the private sector and critical infrastructure.

The launch of the U.S. National Cybersecurity Strategy on March 2 signaled a more aggressive stance on cybersecurity from the federal government, affecting swaths of the private and public sectors.

It is also a long-term plan, designed to roll out over the course of a decade, and involves significant collaboration between the government and the private sector. The longevity of the strategy means that its goals could be at risk from a change in administration to one that doesn’t give priority to cyber in such a manner, or which might be unwilling to impose some of its more controversial aspects. These include tighter regulations for critical infrastructure sectors and increased liability for software companies that create flawed products.

Despite broader divisions, Ms. Walden said lawmakers from both parties remained committed to ensuring cybersecurity issues are addressed. The position of national cyber director itself is Senate-confirmed, meaning it is designed to survive a change in administration. Ms. Walden has led the Office of the National Cyber Director since February, when the office’s first director, Chris Inglis, retired.

The Biden administration has been particularly aggressive in cybersecurity matters, through issuing executive orders, international cooperation on cybercrime and creating the Office of the National Cyber Director within the White House to coordinate between agencies. wsj.com

The 'Darkverse' Poses Challenges to Law Enforcement
Metaverse Version of the Dark Web Could be Nearly Impenetrable

Law enforcement will likely find it much harder to take down criminal activities on the "deepverse."

As the metaverse takes shape over the coming years, many of the security issues afflicting cyberspace will begin to spill over into virtual space as well.

One of the biggest of these threats will be the emergence of a new "darkverse," where criminals will be able to operate with greater impunity and more dangerously than they are able to do now on the Dark Web, two researchers from Trend Micro said at an RSA Conference 2023 session in San Francisco, April 26.

The metaverse is a somewhat loosely used term to describe a virtual space where people can interact with other individuals and organizations in a computer-generated version of the physical world. Just like how massive multiplayer online games allow individuals to create digital avatars of themselves and interact with other gamers in fantasy worlds, a full-fledged metaverse will allow individuals to shop, work, socialize and do other activities in a virtual replica of the physical world.

The same phenomenon will happen in the cybercrime underground, the researchers warned. Just like the Dark Web exists on an unindexed deep Web, the darkverse will operate within an unindexed "deepverse" that law enforcement will find hard to penetrate, they noted: The space will offer a safe haven for criminal spaces, extremist spaces, purveyors of child pornography, and those seeking to harass others. darkreading.com

Protecting Business Data from Leaks
CISOs Rethink Data Security With Info-Centric Framework

The Data Security Maturity Model ditches application, network, and device silos when it comes to architecting a data security strategy.

The coalition behind the Data Security Maturity Model has issued a second iteration of the framework, aimed at making it easier for businesses to protect data from leaks.

The coalition, created by Cyberhaven last summer, is led by Sounil Yu, CISO at JupiterOne and includes a range of security leaders from a range of companies, including Boston Scientific, Caterpillar Financial, Fleet, Flexport, Motorola Mobility, Twilio, VillageMD, and others.

During a panel at RSA Conference 2023, entitled Comprehensive Cyber Capabilities Framework: A Tech Tree for Cybersecurity, coalition members laid out a vision for the next generation of data security.

"The ability to protect any type of data across devices, applications, and cloud assets is essential if organizations are to take advantage of the power of modern collaboration and digital transformation without exposing their data to external threats, insider threats, or simple mistakes by well-intentioned users," the coalition said in a statement. darkreading.com

Exposing User's 2FA Secrets
Google 2FA Syncing Feature Could Put Your Privacy at Risk

Researchers find that the encryption of a user's 2FA secrets are stripped after transportation to the cloud.

After a 13-year-long wait, Google Authenticator has added a 2FA account-sync feature that allows its users to back up their 2FA code sequences into the cloud, after which they can restore them back into a new device.

Though the process in which a user uploads their 2FA secrets is encrypted, researchers at Naked Security by Sophos and iOS developers at Mysk reported that a user's 2FA details were "unencrypted inside Google's HTTPS network packets." Furthermore, there is no option in which a user can encrypt their upload using a passphrase prior to it leaving their device.

This is concerning due to the fact that once the encryption for the transportation of the data is removed after the upload has arrived, the data is available to Google and virtually anyone else who is in search of this information, including anyone with a search warrant. darkreading.com

Dropbox to lay off 500 employees, or about 16% of its workforce

RSA Conference 2023 video walkthrough

Malware-Free Cyberattacks Are On the Rise; Here's How to Detect Them

Thank you for nominating us to win 2 NJ Cannabis Insider Live 2023 awards!

We'd greatly appreciate if you could vote for Sapphire Risk Advisory Group to win in the categories of "Excellence in Consultancy: Compliance, Security Planning and Insurance," and "Excellence in Consultancy: Application Development".

You can vote daily now through May 8!

New York's Effort to Fight 'Gray Market' Cannabis
NYC bid to stem growth of “illegal” cannabis shops undermined by toothless laws, conflicting priorities
New York’s efforts to curb the explosion of unlicensed weed shops have been largely ineffective due to a tangle of limited laws, agencies with overlapping responsibility and spotty enforcement, a Daily News investigation has found.

Despite high-profile actions, like Thursday’s 4/20 raid of a Midtown Weed World shop, the state and city have struggled to stem the proliferation of gray market shops that took root in the long period between the legalization of recreational marijuana in New York and the opening of the first cannabis dispensary in December 2022.

That’s not to say they haven’t tried. A city task force set up by Mayor Adams in November to address the issue has issued about 150 criminal court summonses, 330 notices of violations from the Sheriff’s Office and more than $4 million in fines. DA Alvin Bragg’s office has put 400 landlords on notice that they could be evicted.

But these efforts have been undermined by a number of issues — most notably that the state law that legalized cannabis doesn’t include significant enforcement provisions for unlicensed sellers. The city, for example, has cited weed trucks for selling food illegally and shops for selling to minors, but cannot tackle the problem directly. NYPD at the Weed World raid made two arrests — they weren’t for selling weed, but for weapons possession.

Moreover, post-pandemic pressure to keep landlords’ spots occupied and a fear of returning to a war on drugs make experts skeptical that the shops will ever go away, or that enforcement will fully wipe the city clean of the shops. Instead, experts call the efforts “scare tactics” for shop owners.

Even as Gov. Hochul is proposing new “get tough” legislation, state lawmakers are walking a fine line between attempting to tamp down the problem and supporting a complex, fraught industry as the city emerges from a devastating pandemic. nydailynews.com

RELATED: NYC Sheriff’s Office conducts 4/20 raid on Midtown ‘Weed World’ shop

Do Frosted Windows in Pot Shops Fuel Robberies?
Pot shop robberies spur push to end restrictions on window displays
The windows are frosted to comply with regulations requiring pot be shielded from the view of minors, but Keay and others argue the requirements should be dropped because they are leaving workers feeling closed off from their neighbourhoods and their stores more likely to be targeted by robbers.

“You start to feel very isolated, like you’re sitting in a box and the world’s going by on the street and you realize how disconnected you are,” said Keay.

Even more worrisome, she said, is the fact that window coverings can encourage theft because they give cover to anyone inside and prevent pedestrians from noticing a crime underway as they pass a store.

“Nobody can see what’s happening inside,” said Keay.

“I have a number of colleagues and friends in the industry who have had their stores held up at gunpoint and have had assaults happen inside their stores … That opportunity is very real because of those window coverings.”

A “significant rise” in robberies, particularly in Calgary, prompted Alberta’s cannabis regulator to allow stores to take down window coverings last summer.

Pehota intends to keep pushing regulators to relax their window covering and visibility rules and is using safety as one of the top motivators. globalnews.ca

Delaware Becomes 22nd State to Legalize Recreational Pot
Carney allows Delaware weed bills to become law without signature. 'It’s time to move on'
Gov. John Carney on Friday said he would let the bills to legalize marijuana and create a recreational industry become law without his signature, standing down from his aversions to recreational weed that put him at odds with his party.

Delaware is the 22nd state to legalize recreational marijuana, after a nearly decadeslong fight by advocates and Democrats to enact these policies. Carney, in a statement, said he still believes legalizing weed is “not a step forward.”

“I want to be clear that my views on this issue have not changed,” the governor said in a statement. “And I understand there are those who share my views who will be disappointed in my decision not to veto this legislation.

“I came to this decision because I believe we’ve spent far too much time focused on this issue, when Delawareans face more serious and pressing concerns every day. It’s time to move on.” delawareonline.com

Chicago Weed Workers Go On Strike
Weed workers walk: Rise marijuana dispensary employees strike in Niles, Joliet

Union representatives said the strike is over unfair labor practices. They have been in negotiations with the company on a new contract since June.

Workers at three Chicago-area Rise marijuana dispensaries walked off the job Wednesday for better pay and improved working conditions after months of negotiations failed to bring an agreement on a contract with the company.

More than 100 employees at two Rise locations in Joliet and one in Niles are taking part in the open-ended strike, which union reps said is over unfair labor practices. The walkout began at 4:20 p.m. and took place a day ahead of April 20, or 4/20, the numerical code for marijuana’s high holiday.

Workers protesting outside the Niles location, 9621 N. Milwaukee Ave., held signs reading “On Strike” and shouted “Happy 4/20” at cars speeding by. Public Enemy’s anti-establishment anthem “Fight the Power” blared from a speaker. Many drivers showed their support by honking and revving their engines.

Reilly Drew, an employee of the dispensary and member of the bargaining team, said the walkout date was chosen to send a clear message. Employees in Niles voted to join Teamsters Local 777 last April and began negotiating on a contract with the company in June. In addition to better pay, workers want the contract to include retirement contributions. chicago.suntimes.com

Smoke Shop Robberies Surge in NYC
Bandits hold up NYC smoke shop, steal $600 as crimes plague similar stores
A Queens smoke shop was knocked over by an armed crew this week — the latest in a plague of “terrifying” robberies targeting similar storefronts across the Big Apple.

Smoke shop robberies have soared this year as more and more storefronts have popped up with the legalization of cannabis in New York City.

The NYPD reported an uptick of 10% in similar cases last month compared to the same period in 2022.

The troubling trend started last year when the city saw the number of smoke shop robberies more than double from the year prior, 599 vs. 251. nypost.com

San Francisco’s most famous pot brand accused of fraud, millions in kickbacks
The Bay Area’s most famous cannabis brand has been accused of fraud and orchestrating millions of dollars of financial kickbacks to its executives, according to a pair of lawsuits filed earlier this year.

Minnesota House passes recreational marijuana bill in vote of 71-59

N.J. legal weed is expensive, but consumers give dispensaries high marks, poll finds

Twitter Relaxes Cannabis Ad Rules to Lure Advertisers From States With Legal Pot

A New Wrinkle in Amazon's Battle Against Fake Reviews
People are using A.I. chatbots to write Amazon reviews

Some reviews for Amazon products appear to be written by artificial intelligence chatbots.

Artificial intelligence chatbots like the hugely popular ChatGPT have proven to be a handy tool for helping people write emails, resumes and even fiction.

Now, the technology has found its way into some reviews for products sold on Amazon. A scan of listings for waist trimmers, car batteries, school textbooks, a baby car seat mirror and game-controller accessories shows what appear to be AI-generated reviews. The reviews all include the phrase “As an AI language model,” a common response generated by OpenAI’s ChatGPT, along with generic descriptions of the product.

“We want Amazon customers to shop with confidence knowing that the reviews they see are authentic and trustworthy,” a spokesperson said in a statement.

Bogus reviews have long been a problem for Amazon and other online marketplaces, and many companies have turned to a combination of human moderators and automated tools to stamp them out.

The e-commerce giant has recently filed lawsuits against fake review brokers. It’s also appealed to social media platforms like Meta to help root out fake reviews, which can be bought and sold in Facebook groups and Telegram chats.

The rise of ChatGPT and other AI chatbots could make it easier for bad actors to generate fraudulent reviews. Third-party sellers on Amazon are already using the tool to help write product listings and catchy titles, as well as marketing copy. Some authors are also turning to ChatGPT to write e-books published in Amazon’s Kindle store, Reuters reported. cnbc.com

Amazon 'Brushing' Scams
UK: Amazon customers caught up in scarf scam

Random Amazon customers are being targeted by sellers in what is known as a "brushing" scam, according to Which?

The consumer organisation said "dodgy" retailers were sending out "Suzhichou" branded scarves to boost sales volumes and create fake reviews on the website. The "sales" then help their products rank higher in search results.

Amazon said "brushing" affects all online marketplaces and it had "robust processes" in place to deal with the problem. Which? said while worrying there was no cause for panic and customers should report the unwanted package to Amazon.

How do 'brushing' scams work?

Which? said after an unscrupulous seller submits a fake order it will send a cheap, low-quality product - such as one of these scarves - to a random address. The order generates a tracking number on the marketplace and once received, the scammer is able to leave a fake five-star review, which in turn bolsters figures.

This results in more people seeing and buying poor-quality products, because they are under the mistaken impression they are highly rated, Which? said. bbc.com

UPS Earnings Had an Ominous Warning for Amazon and Other E-Commerce Companies
UPS's first-quarter earnings reports carried an ominous warning for e-commerce companies preparing their own quarterly results: American are ordering fewer things online.

Amazon’s layoffs hit HR, cloud-computing workers

Startup e-commerce platform Temu expands to Europe

$1M Jewelry Heist
Walton County, FL: 4 Romanian nationals arrested after $1 million jewelry heist from 30A store
Four Romanian nationals have been arrested in Missouri after more than $1 million in jewelry was stolen from a Walton County business, according to the sheriff's office. The Walton County Sheriff's Office says the four suspects are connected to an organized crime network: George Paun, 31; Stela Sava, 26; Terca Tarnovan, 31; and Vasile Lacatus, 27. All are charged with grand theft over $20,000 and grand theft in concert with one or more person in connection to a 2022 incident in Miramar Beach. Sava, Tarnovan, Lacatus also have warrants for grand theft over $100,000 and grand theft in concert with one or more person for the merchandise stolen at the store on 30A. The incident on 30A took place on April 11. Deputies say three individuals -- two females and one male -- entered a store and stole numerous pieces of jewelry with a retail value of more than $1 million. They then fled from the area in a black SUV. weartv.com

$27M in Stolen Cars - 119 Arrests - 314 Charges
Toronto, ON: Toronto police message to thieves after recovering $27M in stolen vehicles in Project Stallion
Toronto police have released results of Project Stallion, an ongoing auto theft investigation on Wednesday that saw more than 500 stolen cars recovered by investigators.

“Message for the criminals: Were coming after you,” said Toronto police Superintendent Ron Taverner.

Toronto police chief Myron Demkiw said 314 charges have been laid against 119 people, though police continue to investigate stolen vehicles and persons who may be involved. Young offenders are among those charged, including people from out of province, police said.

More than 550 vehicles were recovered as of April 11, with a combined value of more than $27.4 million. Around 10 recovered cars were on display as police made the announcement at the Jane Street Garage where they held their press conference. All of the vehicles were stolen, but police clarified that not all were part of the “Project Stallion” investigation.

The ongoing operation was launched in November with cooperation between 22 and 23 Divisions, and in collaboration with the Organized Crime Investigative Support Team, in an effort to reduce the number of stolen vehicles and parts, police said. thestar.com

$11K Pet Store Theft/Selling Scheme
Cobb County, GA: Man arrested for stealing $11K French bulldogs from Cobb County Petland
Two expensive puppies were stolen from a Cobb County pet shop. Both puppies were French bulldogs, which cost more than $11,000 each. Marquivus Sallie, 24, is charged with felony theft by shoplifting. Court documents show Sallie and an accomplice went to the Petland on Barrett Parkway, asked to see French bulldog puppies, and then ran out the store with the little pups under in their arms.

The warrant also says Sallie posted the puppies for sale on his Facebook page. Sallie is also charged with theft by deception for selling one of the puppies for $5,000. "I think it's crazy that people nowadays steal puppies and sell them," said Joshua Curtiss who recently got a new dog. fox5atlanta.com

(Update) Lawrenceville, GA: Thieves steal $9K worth of allergy meds from Publix
Georgia police arrested a man and a woman accused of stealing approximately $9,000 worth of allergy medication from two grocery stores last month. Jose Antonio Cruz, 31, and Tabitha Katurhia Weaver, 37, traveled to two Publix grocery stores in the Lawrenceville area on Sunday, March 26, to steal allergy medication, according to the Gwinnett County Police Department. The pair would reportedly enter the stores, dump all the medication they could into two large, plastic gray bins and then leave without paying for the medication or bins. Security camera footage obtained by FOX 5 Atlanta showed the pair would spend about three minutes in the aisle of the pharmacy area before dashing out. Officials believe they made off with approximately $4,000 worth of medicine from the first store and $5,000 from the second. nypost.com

3 Arrested In Weekend Thefts At Petaluma Factory Outlet Stores: Cops

Three people were arrested in connection with two separate thefts at the Petaluma Village Premium Outlets shopping mall over the weekend.

Three people were arrested in connection with two separate thefts at the Petaluma Village Premium Outlets shopping mall over the weekend, police said Tuesday. At 7:46 p.m. Saturday, officers responded to a report of a robbery at the Aeropostale store, where a female suspect allegedly stole about $4,000 worth of merchandise and then shoved an employee who tried to stop her from fleeing, according to Petaluma police.

On Sunday, officers responded at 6:23 p.m. to a theft report at the Nike store and learned that a male and female suspect worked together to steal more than $700 in merchandise before leaving in a vehicle. patch.com

Women Arrested for Theft were Previously Banned by Liv. Co
Police arrested the women for stealing over $1600 in candles from a Bath and Body Works store on April 17th in Bloomfield Township.

Beavercreek police asking for help identifying $1,200 theft suspects

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Shootings & Deaths

New Mexico store owner shoots, kills burglar tunneling through wall
A would-be burglar tunneling into a smoke shop was shot dead by the store's owner, who had taken to sleeping in the store to prevent break-ins, police said. Albuquerque Police Department officers responded to a shooting call Saturday at around 4:30 a.m. and found the deceased burglar, KRQE News reported. The owner of the store told KOB 4 News that there had been a previous break-in attempt before the store had even officially opened for business. The owner said he was woken by a strange sound and found that the burglar had tunneled through the wall and began waving a large hammer and a chisel causing the owner to fear for his life, the outlet said. According to the owner, he warned the burglar to leave the premises, or he would shoot, but he claimed the burglar walked toward him swinging causing him to open fire. The suspected burglar was declared dead when police arrived at the scene. Police said they are investigating the incident as a "justifiable homicide" and the owner was released after speaking with detectives. fox5atlanta.com

Birmingham, AL: Two women shot, one died at convenience store
A homicide investigation is underway after two people were shot in Birmingham. A police spokesperson said officers were called to the 4500 block of Richard Arrington Jr. Boulevard North just before 8 p.m. When police officers arrived, then found a woman inside a convenience store who had been shot. She was later identified as Janyia Marshae Thompson, 19, of Birmingham. Medics pronounced her dead at the scene. A second female victim was also shot and had non-life threatening injuries. The Birmingham Police Department (BPD) spokesperson said it appears a suspect walked up to a group of people talking outside the store and fired shots in their direction. The BPD believes this was a targeted attack. wvtm13.com

Bixby, OK: Suspect killed by police in gas station shooting identified
A suspect has been shot and killed by Bixby Police in a gas station shooting incident, marking the second such incident in the Tulsa area within a week. According to OSBI, 48-year-old Jeremy Shane Brown was shot by officers after he was seen carrying a gun and firing off shots in the parking of a Tulsa Kum & Go. Police confirmed that Brown died at the scene. The shooting happened around 6:30 a.m. Saturday morning at the Kum and Go parking lot, located near 111th and Memorial. Witnesses said that someone was firing a gun, prompting Bixby Police to respond to the scene. Officers fired their weapons at the suspect, resulting in the person being pronounced dead at the scene. The motive for the shooting remains unknown, and the Oklahoma State Bureau of Investigation (OSBI) is assisting with the investigation. newson6.com

(Update) Columbus, OH: Suspects in fatal gas station shooting arrested after vehicle pursuit
Two suspects charged in the shooting death of a gas station clerk in the Franklinton neighborhood were arrested by Columbus police Tuesday night. Abdulwahida Osman, 22, and Darren Christian, 17, are charged with murder. The charges stem from the death of 24-year-old Saiesh Veera on April 20. The shooting happened at the Shell gas station just before 1 a.m. Police said Veera was shot inside the gas station. He was taken to Grant Medical Center and was pronounced dead at 1:27 a.m. Records from Franklin County Municipal Court state that forensic evidence linked Osman to a previous charge of discharge into a habitation. Court records also say he appeared to have been involved in a string of robberies in the area. On Monday, an arrest warrant was filed for Osman. Police said he and Christian were arrested Tuesday night after a vehicle pursuit. 10tv.com

Harris County, TX: Shots fired during argument inside Walmart, deputies say
An investigation is underway after gunfire erupted inside a store in east Harris County on Sunday, according to deputies. At about 12:49 p.m., the Harris County Sheriff's Office deputies responded to the shooting at 5713 East Sam Houston Parkway North. HCSO confirmed they had units on the scene within four minutes of the call and had the suspect detained within eight minutes. Investigators told Eyewitness News that one man was taken to the hospital, and the accused gunman was detained after shots were fired during an argument inside the Walmart. In an update, Sheriff Ed Gonzalez said the victim is expected to be OK. A Harris County Sheriff's Office Major told ABC13 they believe the gunman and the victim know each other but would not determine how or what led up to the shooting. "I heard people yelling running. I couldn't make it out of the store. I ended up going into a dark room until I ended up running out the store," a Walmart employee said. abc13.com

(Update) Rashad May pleads guilty to role in shooting at Mall of America Nike store
A man entered a guilty plea on Tuesday for his role in a shooting at a Mall of America store last summer. Rashad May, 23, pleaded guilty to aiding an offender to avoid arrest in connection to the August shooting near the Nike store on the mall's second floor. The court dismissed the charge against him of second degree-assault with a deadly weapon. Shamar Lark, 21, of Burnsville, is believed to be the gunman and is also facing felony charges of second-degree assault, reckless discharge of a dangerous weapon, and possessing a pistol without a permit. Bloomington police say Lark and May were with a group that got into a fight with another group at the Nike checkout counter on Aug 4. Lark and May's group left the store, but the two returned, with May allegedly goading Lark to open fire on the other men who were still inside. cbsnews.com

Indianapolis, IN: Suspected serial robber used stolen gun to shoot Family Dollar clerk during weekend robbery
Two men are in jail after being arrested for a weekend robbery and shooting that wounded an employee inside a dollar store on Indy’s near east side. An armed thief shot a cashier in the leg Sunday night at a Family Dollar on East 10th Street after the employee said he couldn’t open the register. Court records claim police were quickly able to arrest two suspects because they had the pair under surveillance. Investigators said the suspects may have been involved in multiple other recent robberies. In the shooting on Sunday, police believe 20-year-old convicted felon Jeremy Helms committed the crime using a stolen gun. fox59.com

Springfield, MO: Police investigate shooting incident injuring 3 outside Springfield gas station
Police are investigating a shooting that injured three victims outside a gas station in Springfield. Officers responded near the Kum and Go on East Elm Street near downtown Springfield around 12:40 a.m. on Sunday. Investigators say the victims managed to drive themselves to the Mcdonald’s on South National Street. Emergency crews then transported the victims to a hospital. Police say the injuries are not considered life-threatening. The gunfire did hit one of the gas pumps. Police say they have no suspects in custody. The investigation is ongoing. ky3.com

Lebanon County, PA: Grocery store clerk shot in robbery gone wrong, officials say
n officer was flagged down for an active robbery that happened at the Montro Grocery-Bodega in Lebanon City. According to Lebanon City Police, the store, which is located on 625 Lehman St., was robbed at around 11:30 p.m. on Friday. Officials say the robber, 34-year-old Jorge Pereira-Sepulveda, entered the store and shot a clerk. The clerk was later sent to a hospital for non-life-threatening injuries. Luckily, authorities say when the officer nearby was flagged down, witnesses were able to point out Pereira-Sepulveda, who ran from the scene. Pereira-Sepulveda was found by the officer a short distance from the incident and was taken into custody. local21news.com

Man pleads guilty to homicide in Madison gas station shooting death

Suspects who shot up San Jose store arrested for robbery, attempted homicide

Man hospitalized after shooting self outside restaurant at Dadeland Mall

Robberies, Incidents & Thefts

Dozen Stores Targeted by Armed Robbers This Past Week
King County, WA: 2 teens in custody, another suspect on the run after King County armed robberies

There have been 12 different stores targeted in armed robberies across the Puget Sound in the last week, but it's not clear if they are all connected.

Two teens are in custody after police said a group of armed robbery suspects targeted stores in Des Moines, Renton and Bellevue early Wednesday morning.

Authorities said the suspects targeted Des Moines first, then Renton before finishing the spree in Bellevue just after 3 a.m. The suspects targeted a Chevron in Renton about 30 minutes after the initial robbery, police said. Afterward, investigators said the three suspects entered with guns in the final robbery at a 7-Eleven along Bellevue Way SE before the Bothell Police Department started chasing the group. The suspects fired shots, but it is unclear if it was aimed at officers, according to police.

Police chased the suspects to Shoreline, where officers later found a 17-year-old male and female suspect. Authorities said they were "making progress" on finding the third suspect involved.

There have been 12 different stores targeted in armed robberies across the Puget Sound in the last week. Six different convenience stores were robbed between the hours of 1-4 a.m. on April 21. king5.com

Juvenile arrested minutes after robbing North Charleston c-store, police say
orth Charleston police officers said they arrested a juvenile just minutes after robbing a convenience store Tuesday night. According to the North Charleston Police Department (NCPD), an officer patrolling Spruill Avenue saw someone running out of the Circle A store around 9:00 p.m. with two bags in his hands. “Believing that the person had just stolen items from the store, the officer chased the suspect,” said a spokesman with the police department. “After the brief chase, the suspect was caught. He was found with a large amount of cash and e-cigs in the bags.” Officials said a second officer went to the store and was told the suspect had just robbed the business. Another officer followed the suspect’s path and found a gun in the grass behind the store. counton2.com

Man convicted after four-day trial for 3 armed robberies in Baltimore County, City

Palm Springs liquor store robber points shotgun at clerk, escapes with cash

Ten charged with conspiring to make straw purchases of firearms allegedly bought with stolen credit card information

None to report.

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Director of Retail Solutions - North America
Denver, CO - posted April 5

This role will be focused on selling our SaaS retail crime intelligence platform by developing new prospects, and progressing Enterprise level prospects through our sales process. You will report directly to the VP of Retail Solutions - North America, and work alongside our Marketing, Partnerships and Customer Success team to grow our customer base...

Store Loss Prevention Manager
Gilbert, AZ - posted April 24

Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

Store Loss Prevention Manager
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Manager, Regional Loss Prevention
Minneapolis, MN - posted April 4

This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 124+ company stores. The coverage areas average $850+ million in sales revenue...

Field Loss Prevention Manager
Atlanta, GA - posted March 21

As a Field Loss Prevention Manager (FLPM) you will coordinate Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM’s are depended on to be an expert in auditing, investigating, and training...

Corporate Risk Manager
Charlotte or Raleigh, NC - posted February 14

Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries; Report all incidents, claims and losses which may expose the company to financial losses whether they are covered by insurance or not...

Director of Asset Protection & Safety
Mount Horeb, WI - posted January 27

The Director of Asset Protection and Safety is responsible for developing strategies, supporting initiatives, and creating a vibrant culture relating to all aspects of asset protection and safety throughout the organization. As the expert strategist and leader of asset protection and safety, this role applies broad knowledge and seasoned experience to address risks...

Loss Prevention Analyst
Ashburn, VA - posted February 21

This position pays $67,725 - $75,000 per year: The LP Analyst protects the company’s assets from internal theft by using investigative resources (i.e., exception-based reporting (EBR), micros reporting, inventory reporting, CCTV, etc.). The primary responsibility of the LP Analyst is to identify potential loss prevention issues such as employee theft in SSP America’s operation across North America...

Manager of Asset Protection (Corporate and DC)
North Kingstown, RI - posted February 17

The Manager of Asset Protection - Corporate and Distribution Center (“DC”) role at Ocean State Job Lot (“OSJL” and “Company”) will have overall responsibility for the ongoing safety and security of all operations throughout the corporate office and supply chain...

Business Continuity Planning Manager
Jacksonville, FL - posted January 26

Responsible for developing, implementing and managing the company's Business Continuity (BCP) and Life Safety Programs to include but not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization. In addition, the position will develop and lead testing requirements to ensure these programs are effective and can be executed in the event of a disaster/crisis...

Region Asset Protection Manager-St Augustine and Daytona Beach Market
Jacksonville, FL - posted January 18

Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Region Asset Protection Manager: Fresco y Mas Banner
Hialeah, FL - posted January 18

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