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James P. Carr CPP, CFI, CCIP named
Regional Loss Prevention Manager for Amazon
Before
joining Amazon as Regional Loss Prevention Manager, James spent more than two
years as a District Manager for Securitas Security Services. Earlier in his
career, he spent a decade with Rent-A-Center in multiple senior AP/security
roles, including Sr. Director - Global Asset Protection & Corporate Security,
Director - International LP & Corporate Security, and Director of LP - Western
Division. He also held LP roles with Auto Plus Pep Boys and TJX Companies.
Congratulations, James! |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Lone worker protection is
a fundamental responsibility for all retailers, says Interface
Interface customers Sally Beauty and Helzberg
Diamonds join Interface at RILA to present best practices for protecting lone
and mobile workers
Earth
City, MO., (April 20, 2022) —“Every employer’s fundamental responsibility to
their employees is to eliminate risks to health and safety, for every worker,
including those who work alone,” advises Matt Smitheman, Senior Solutions
Consultant, at
Interface Security Systems, a leading managed service provider delivering
business security, managed network, UCaaS, and business intelligence solutions
to distributed enterprises.
Read more in today's Vendor Spotlight column below
In Case You Missed It
Macy's VP of AP Will Talk RFID
& ORC at RFID Journal LIVE!
Discover RFID and IoT Technology Solutions With The World's Largest Gathering of
Qualified RFID Buyers and End Users May 17 - 19, 2022
RFID
Journal LIVE! is the world's largest conference and exhibition focused on
radio frequency identification and related technologies. Now in its 20th year,
LIVE! typically features more than 150 exhibitors from 26 countries
showcasing best-in-class RFID tags, readers, software and implementation
services. Innovative new products are introduced at LIVE! each year, so you will
be among the first to see the newest RFID products.
With attendees from all over the world, RFID Journal LIVE! unites the global
RFID community with a unique educational conference. Our 2022 conference will
include three days of industry-specific and how-to tracks, as well as general
education for those new to the RFID market. Our educational sessions and
conference offerings are specifically designed to help all attendees and
exhibitors to plan strategies, network, buy and sell, and learn and share ideas.
Joe Coll, Macy's VP of asset protection,
will sit down for an in-depth discussion of how RFID technology can be used
to bring down organized retail crime (ORC). Macy's has long been employing
radio frequency identification to improve inventory accuracy and enhance
on-shelf availability, but RFID has provided new insights into what is stolen,
as well as where and how this occurs. Coll will explain how RFID and video can
be linked to combat ORC.
RFID Journal LIVE! 2022 will feature more than 90 educational sessions in
eight industry-specific and nine technical and how-to conference tracks,
plus RFID Professional Institute certification training, the co-located IEEE
RFID 2022 event and the RFID Journal Awards. What's more, the conference will
offer exhibits and demonstrations conducted by the industry's leading technology
firms. For more information, visit rfidjournallive.com.
rfidjournal.com
The U.S. Crime Surge
The Retail Impact
Mall Violence & Security Fears Grow
After Shootings
Are malls safe? South Carolina, New Jersey shootings raise questions about
security, procedure
A
pair of shootings at shopping malls this month, first in New Jersey and then
in South Carolina, sent shoppers and employees scrambling for safety. The
incidents left security experts to answer the question of
what malls are doing to keep millions of visitors safe.
In Columbia, South Carolina,
14 people were injured in a shooting Saturday at Columbiana Centre Mall
as shoppers browsed on Easter weekend. In East Rutherford, New Jersey,
on April 7, a 37-year-old man was shot multiple times at the American Dream
mall, one of the country's largest retail and entertainment complexes.
Shopping malls present
more security challenges than other public locations because of their large
open spaces and interior doorways that lead to restaurants and shops – dead
ends with no exterior exits, experts said. Unlike schools, where students
participate in emergency drills for active shooters, fires and many other
scenarios, shoppers in malls are not clued in on the best action to take.
Brian Higgins, a professor at John Jay College of Criminal Justice in Manhattan
and former chief of the Bergen County Police Department, stressed the importance
of being prepared for a shooting or similar situation when visiting a mall,
even though the chances of such an event are very low.
If a shooting does happen, Higgins said, getting out of the building is the
ideal first step. If that is not possible, people should try to hide behind
or under something and remember to silence their cellphones.
Mall security and 'run, hide, fight'
As police find faster and more efficient ways to respond to shooting incidents
in public spaces, mall officials have ramped up their security systems,
responses and training.
Dan Kennedy, senior vice president of U.S. security operations at
Unibail-Rodamco-Westfield, the owners of Garden State Plaza in Paramus, New
Jersey, and 24 other U.S. properties, said he sometimes stays up at night
thinking of worst-case scenarios.
Every year, all Unibail-Rodamco-Westfield properties undergo a security
assessment, and twice a year, they conduct active-shooter and natural
disaster training, Kennedy said. At least once a month, if not weekly, the
general manager and security directors meet with police to review security
plans.
usatoday.com
K9 Store Security Sweeps Chicago As Theft
Surges 145%
Demand for gun-detecting K-9 units at retail stores skyrockets after Mag Mile
Neiman Marcus arrest
The latest solution to Chicago's skyrocketing shoplifting problem has four
legs and a tail.
As
CBS 2's Tara Molina reported, a gun-sniffing dog already found a firearm on
somebody at the Neiman Marcus store on Michigan Avenue. Molina got in
contact with a local security company providing those same services – where they
say with the growing crime problem, the arrest at Neiman Marcus has their phone
ringing off the hook.
"We know firsthand that K-9 is the biggest deterrent out there – period,"
said Tim Clancy.
The calls that Action K-9 Security is getting now are from
retailers and other private businesses. "We are
overwhelmed with business," Clancy said. "We're getting calls one after another
because of one dog incident."
The firm with the K-9 unit for which Neiman Marcus is working is not a local
one; it's based out-of-state. But the calls received by Action K-9 Security –
which is a local firm based on the city's West Side – are for services they
haven't provided in the past. Clancy said Action K-9 Security worked for a
while in the Macy's that has since left the Water Tower Place.
Now, he said, "There's a big trend here about how to protect your stores so
you don't leave Chicago." Action K-9 Security could be part of continued
ramped up private security efforts we're tracking across the city, with crime
continuing to spike.
We
found with retail theft up 145 percent in the
Near North Side community area, which includes the Magnificent Mile - with
more than 330 cases. That makes the Near North community area the hardest-hit
area of the city.
"We're bringing something more to the table to deter anyone – including up to
three, four, or five individuals from coming in and smash and grab," Clancy
said. Clancy said Action K-9 Security is working on plans now where they
could have teams work in multiple stores in one day.
cbsnews.com
Lawmakers Must Take Action to Fight Soaring
Retail Theft
Political leaders must lead fight against organized retail crime
Organized retail crime has a detrimental effect on our neighborhood stores
and retailers. Oftentimes, stores find themselves the repeat victim of
theft. Not only do the financial losses of stolen goods pile up, but they are
often left with shattered windows and broken locks.
Encountering
one of these crimes can be traumatic for consumers and employees. And there is
no solace when it’s known that there are little
repercussions even if perpetrators are caught. We shouldn’t take
lightly the real fear this causes for shoppers and employees.
It’s not just stores that are victims of organized retail crime, but our
neighborhoods and residents too — partially those in communities of color. As a
result of being repeatedly targeted by coordinated thieves, neighborhood
stores in many communities have reduced their hours and in some cases even
closed permanently.
There is not just one simple fix to solve this problem. That’s why we have
formed Californians for Safe Stores and Neighborhoods
which is advocating for the governor and Legislature to support a
comprehensive solution to dismantle organized retail crime.
First, we need to continue the investment made by Gov. Newsom and the
Legislature in last year’s budget with funding for the retail crime task
force. Next, we need to address the problem of the digital black market.
Senate Bill 301 (Skinner) is a common-sense, online marketplace transparency
reform that will disrupt high-volume ‘fencing’ operations and bring criminal
enterprises out of the shadows.
Finally, AB 2390 (Muratsuchi) gives members of the Legislature a highly
sought-after opportunity to pass a balanced policy proposal that safeguards
existing criminal justice reforms while demonstrating that Sacramento is
attentive to public safety concerns of Californians.
This desperately needed legislation would open the door for thousands of
additional offenders to be eligible for diversion programs established by
Proposition 47 — which would deter serial theft and provide individuals an
off-ramp from incarceration and into effective and life-changing diversion
and job training programs.
capitolweekly.net
Cutting Off Retail Theft at the Source
Several states consider legislation targeting theft & online reselling
Retail theft has spiked during the pandemic, and as states wait for
federal action, a growing number are taking matters into their own hands when it
comes to online marketplaces.
Recent measures aim to prevent both theft and fraudulent sales on
platforms like Amazon, eBay and Facebook. Illinois, Ohio, Arkansas, Alabama
and Colorado have all passed legislation and more are considering it,
according to the Retail Industry
Leaders Association.
“Really what we're trying to get at is to make it harder to sell stolen goods
from behind a fake screen name, a fake business,” said Jason Brewer at the
Retail Industry Leaders Association. “Folks that are using the anonymity of the
Internet to dupe consumers into buying something that's stolen.”
RILA says this is a win for both online retailers and the general public.
However, Amazon has raised concern that states doing this on their own will
create a patchwork of regulations and end up hurting law-abiding sellers.
They're encouraging states to wait for the bill in congress to pass. RILA
agrees a federal measure would make things more cohesive but says most
states have been following the bill in congress as a framework.
There won't be different kinds of regimes that folks will have to sign up for.
It'll just be (…) if you're a small business, you're really providing the
marketplace you're selling through with some very basic business information. So
it really wouldn't matter what state you're in where you were buying from where
you were selling to,” Brewer said.
For those in states that don't have protections yet, Brewer suggests
double-checking that a seller is legitimate before buying what may seem like a
good deal.
thedenverchannel.com
Violent Easter Weekend
US rocked by 3 mass shootings during Easter weekend; 2 dead
Authorities
in South Carolina are investigating a shooting at a nightclub early Sunday that
wounded at least nine people. It was the
second mass shooting in the state and the third in the nation during the
Easter holiday weekend.
The shootings in South Carolina and
one in Pittsburgh, in which two minors were killed early Sunday, also left
at least 31 people wounded.
The three Easter weekend mass shootings are in addition to other gun
violence in recent days. Last week, a gunman
opened fire in a New York subway car, wounding 10 people. A
suspect was arrested
the next day. Earlier this month, six people were killed and 12 others
wounded in Sacramento, California, during a
gunfight between rival gangs as bars closed in a busy downtown area just
blocks from the state Capitol.
apnews.com
Gun safety activists decry inaction as US shootings surge
Baltimore Police Department plans to hire civilian investigators
New Progressive Crime Agenda Relieving Harm From Past Progressive Agendas
COVID Update
570.1M Vaccinations Given
US: 82.4M Cases - 1M Dead - 80.2M Recovered
Worldwide:
506.1M Cases - 6.2M Dead - 458.3M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.
Private Industry Security Guard Deaths: 354
Law
Enforcement Officer Deaths: 755
*Red indicates change in total deaths
Vaccines ‘Holding Up’ Amid New COVID Surge
Covid Cases Rise In 32 States Amid New Virus Strain
Covid-19 cases are rising in more than half of all states due to the new
coronavirus subvariant, but White House Covid-19 advisor Dr. Ashish Jha said
Sunday the vaccines are still “holding up” against the virus and the new strain
does not cause more severe infection.
The country averaged just under 35,000 new infections in the seven-day period
ending Friday, up 42% from two weeks prior, though cases are well below
their January peak, when the U.S. faced over 800,000 daily infections, according
to Centers for Disease Control and Prevention data.
New daily coronavirus cases have risen in 32 states over the last two weeks,
while 18 saw declines in that period, according to data compiled by the New
York Times, with cases increasing by 145% in Michigan—by far the largest
increase of any state.
forbes.com
The Post-COVID Brick & Mortar Comeback
COVID May Have Made Online Shopping Top-Of-Mind, But Traditional Stores Are In
Comeback Mode.
While the pandemic has been good to Amazon and other shop-at-home websites such
as Wayfair and Etsy, many of which saw record profits over the past two years,
current data shows bricks-and-mortar stores making a steady comeback,
with consumers finding a balance between online and in-person shopping with
vaccines and boosters commonplace and the worst of COVID, for now, in the
rear-view mirror.
While online's share of total retail sales during the lockdown-driven second
quarter of 2020 hit 15.7%, according to seasonally-adjusted U.S. Census Bureau
data, it had fallen to a near-pre-pandemic 12.9% by Q4 2021. This past March
marked the first time since COVID where e-commerce sales fell from the same
period a year earlier – off 3.3%, the first year-over-year decline since
November 2013 – while bricks-and-mortar stores sales increased 11.2%, according
to Mastercard SpendingPulse, which tracks transactions made over their payments
network as well as survey-based estimates for cash and check spending.
As reported in
The Wall Street Journal, several major retailers have seen the trend
first-hand. Recent quarterly online sales were down 11% while
bricks-and-mortar were up 14% at Dick's Sporting Goods, while Macy's share
of online sales moved from 44% a year ago to 39%, and Walmart's overall sales
gained 5.6% with online up just 1%. Best Buy, meantime, showed a fiscal year
revenue increase even as online sales slipped 12%.
Recent research shows while foot traffic at shopping centers has yet to return
to pre-COVID levels, monthly visits to the top indoor malls were up 17% in
March from the prior month, according to data-analytics firm Placer.ai,
while retailers also opened more physical stores in 2021 than they closed for
the first time since 2017, according to an analysis of more than 900 chains
by research and advisory company IHL Group.
insideradio.com
Why Employees Are Reluctant to Return to
Offices
Workers are back in offices. Why does it feel so weird?
From rusty social skills to handshake
uncertainty, returning to offices is unavoidably awkward.
As
of April 11, an average of 43 percent of workers had returned to offices across
10 of the country’s top business centers, including New York, Chicago, Los
Angeles and the District, according to
data monitored by
Kastle Systems. In late December, during the omicron surge, occupancy
averaged just 17.5 percent.
The upward creep of office occupancy is charting a major milestone in the
country’s emergence from the pandemic, a sign we’re attempting to pick up
where we left off. But reunions with colleagues and forgotten Girl Scout cookies
and old phone chargers have been accompanied by feelings of uncertainty. Some
workers are coming back to the same desks but no longer know their colleagues.
Others are braving offices for the first time, having joined the workforce in
the remote-everything era.
As singular and transformative as the past two years have been, workers have
broadly been having parallel experiences until now. Companies shuttered
operations and adopted remote work by necessity and in unison in the early
phases of the pandemic. But as the virus recedes and firms are forced to chart
their own courses, we’re in “this weird liminal state” that presents an even
greater degree of uncertainty.
washingtonpost.com
Opening Up the Travel Floodgates
CDC shakes up COVID travel advisory system, removes every country from
its 'Do Not Travel' list
After months of warning all travelers to avoid a long list of countries due to
"very high" COVID-19 levels, the CDC has
removed
all countries from its "Do Not Travel" list.
The federal agency on Monday removed 89 countries from its "Do Not
Travel" list. The highest Level 4 designation will now be reserved for "special
circumstances" reflecting a dangerous spike in COVID cases, a new variant or
health care infrastructure collapse. While the Level 4 list had at one point
included well over 100 destinations, there are currently no Level 4
countries.
yahoo.com
Uber, Lyft end mask mandates for riders, drivers as COVID cases fall
Uber Technologies and Lyft Inc have scrapped face mask mandates for their riders
and drivers in the United States, the ride-hailing companies said on Tuesday, as
COVID cases have fallen sharply from their January peak.
reuters.com
China’s ‘Zero-Covid’ Crackdown Threatens Global Economy
Workplace Safety, Security & Compliance
Building Effective Safety Teams
Focus on educating and training teams to
ensure consistent inspection or audit findings, gain buy-in and maintain
compliance.
Setting
standards is imperative to building effective safety or auditing teams.
Once qualifications are established, providing supplemental training and
education for team members is essential. After all, they cannot find a violation
until they know it exists. Part of the standards you set for your safety
inspection team must include accuracy of code or standard references your team
members cite.
As with any inspection or audit, there will be common code violations,
findings and/or deficiencies. Of those issues, certain findings will carry a
higher priority or urgency. Your team must have a clear understanding of what
those high priority or urgent issues are during an inspection or audit.
As team leader, it is your responsibility to initiate discussions and encourage
input from team members. Initial and regular roundtable discussions keep your
team well-informed and allow you to adjust the training and/or educational
material to improve your team’s effectiveness. Over time, other team members
can lead regular meetings; this encourages additional participation and
feedback.
Consistent yearly inspections also increase your team’s value. Getting
facilities to comply with applicable codes and standards is a measurable
indication of how effective your inspection or auditing team is.
The goal for any team tasked with safety inspection or auditing is to obtain
compliance. Credibility, consistency, strategic approach, and continuity of
competence are the foundation to building and increasing your safety inspection
or auditing team’s effectiveness. Ultimately, an effective team helps to
increase overall safety at the workplace.
ehstoday.com
The Dark Store Takeover
‘Dark’ retail stores are taking over NYC: Here’s an interactive map of every
location
Lawmakers say some ultrafast delivery
services operate in a regulatory gray area, using storefronts that are zoned for
brick-and-mortar businesses.
Ultrafast
grocery delivery services, such as Gorillas, Getir, Jokr, and Gopuff,
have ballooned in New York City and elsewhere since the start of the
pandemic, offering the promise of everyday items delivered to your door in
minutes.
But the companies behind these services exist in a regulatory gray area,
critics contend, frequently renting out storefronts that are zoned for
traditional retail establishments—i.e. the kind you can walk into and buy
things off the shelves—and using them as micro-fulfillment centers. These
so-called dark stores often vaguely mimic the appearance of a regular store
in that they are stocked with grocery items, but shoppers who try to enter are
not welcome.
Some local lawmakers, including city council member Gale Brewer—formerly the
Manhattan borough president—say these well-funded startups are competing
unfairly with locally owned bodegas that have been doing business in the city
for decades. In a press release on Monday, Brewer
called on city agencies to provide more clarity about what, exactly, these
services are, and which rules they are expected to follow.
“[Brick-and-mortar stores] operate in a challenging economic environment and
bear a heavy regulatory burden that the fulfillment centers are not subject
to,” Brewer said.
fastcompany.com
CEOs Join the 'Great Resignation'
Several restaurant CEOs have joined the Great Resignation
Restaurant CEOs are the latest wave of
workers to join the Great Resignation.
In the last six months, six chief executives of publicly traded restaurant
companies have announced plans to step down, either to retire or to move on to a
new corporate challenge. Their announcements came after a tumultuous two
years for the restaurant industry, which battled for its survival through
pandemic lockdowns, worker shortages, supply chain snarls and sky-high food
costs.
Darden Restaurants, Domino’s Pizza, Denny’s, Wingstop, El Pollo Loco and
Starbucks are all in the midst of CEO transitions this year.
Privately held restaurant companies have seen a similar exodus. Chick-fil-A,
Torchy’s Tacos and Red Lobster have all announced CEO changes in recent
months.
Of course, not all chief executives who retire stay retired. For example,
Johnson’s temporary successor — and predecessor — Howard Schultz,
returned earlier this month to lead Starbucks as interim CEO. After a
little rest and relaxation, some of these corporate leaders could return to the
game.
cnbc.com
Russia's Ukraine Invasion: The Retail Impact
Hasbro sees $100M shortfall from sales to Russia
Hasbro said
$100 million in revenue is at risk as it suspends shipments to Russia.
The note was part of the toy giant's guidance for the year ahead, which outlined
low-single digit revenue growth despite the hit from its business in Russia as
well as operating profit growth in the mid-single digits.
For
the first quarter, Hasbro's revenue grew 4% year over year to just under $1.2
billion while operating profit fell nearly 20%. In its consumer products
segment, the company suffered from supply chain delays, and higher freight
and inventory costs.
Russia's invasion of Ukraine has complicated the landscape further. Many
brands have
opted to halt or close down business in Russia as a response to the
country's actions. Moreover, Russia's status as a major fossil fuel producer
has sent oil prices soaring, adding further upward pressure on transportation
and input costs.
For brands and retailers, there's little relief in sight from global and
macroeconomic headwinds. Backups and bottlenecks have become part of daily
operating reality at this point. In China, widespread lockdowns in Shanghai are
already sparking warnings of more
supply chain pain ahead.
retaildive.com
Hy-Vee drops plans for five more stores in Twin Cities metro area
Hannaford eyes 100% renewable energy use by 2024
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Lone worker protection is
a fundamental responsibility for all retailers, says Interface
Interface customers Sally Beauty and Helzberg
Diamonds join Interface at RILA to present best practices for protecting lone
and mobile workers
Earth
City, MO., (April 20, 2022) —“Every employer’s fundamental responsibility to
their employees is to eliminate risks to health and safety, for every worker,
including those who work alone,” advises Matt Smitheman, Senior Solutions
Consultant, at
Interface Security Systems, a leading managed service provider delivering
business security, managed network, UCaaS, and business intelligence solutions
to distributed enterprises.
As retailers continue to adapt their business models, many are increasingly
relying on lone workers for opening, closing, third shifts, curbside deliveries,
and other customer interactions outside of the traditional store premises. While
lone employees play a critical role in keeping these businesses up and running,
they are more at risk of encountering threats at work with an estimated 48% of
HR professionals reporting that their organization has witnessed workplace
violence*.
Workplace violence and security concerns make talent retention and hiring
challenging in a tough labor market. In times like these, more attention needs
to be placed on increasing safety measures for lone employees. Security
professionals are looking at ways in which they can add another layer of
protection for their associates when they are working alone, for locations with
limited or no existing protection, or to expand security coverage outside a
business’ building.
Asset protection and risk professionals should put in place a comprehensive lone
worker safety policy and align with innovative solution providers to leverage
technology, services, and training to protect employees and assets.
Interface Security Systems’ Matt Smitheman is joining forces with Jim Mires, VP
of Loss Prevention & Safety at Sally Beauty, and Tim Lapinski, DVP, Enterprise
Risk Management at Helzberg Diamonds to present a session on best practices for
protecting lone and mobile employees at the
RILA (Retail Asset Protection Conference) on Tuesday, April 26, 2022, from
11:15 AM - 12:00 PM.
During this session, attendees hear about the latest technology and best
practices that have been put in place by these leading retailers to implement a
comprehensive employee protection strategy. Specifically, they will learn about:
●
Who is a lone worker and why should businesses worry about them now?
●
Safety and security challenges faced by lone and mobile workers
●
Leading technology solutions and advanced security monitoring options
●
How to train lone workers to deal with emergencies
●
How retailers and security service providers can comprehensively partner
together to enhance employee and customer safety
For more information about best practices to protect lone workers, check
out:
5 Essential Steps to Create a Lone Worker Safety Policy
*Source: SHRM (Society for Human Resource Management) Survey |
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Cyberattack Steals $2.5M From Customers in 4
Hours
Security Lessons From a Payment Fraud Attack
Companies need to detect and counteract
brute-force and enumeration attacks before fraudsters run away with their
customers' funds.
On
April 10, 2020, Atlanta-based fintech firm Brightwell received word from the
customer service team that customers called to complain about missing funds,
says Ernie Moran, at the time Brightwell's senior vice president of risk. Under
normal circumstances, if users noticed a discrepancy upon logging into their
app, the company typically would look into the problem to determine whether
the customer mistakenly overspent or a fraud had occurred. Unfortunately for
Brightwell, it was the latter.
Brightwell spent the following weeks dissecting the damage of an attack that
resulted in $2.5 million stolen in the span of four hours, Moran says. With
the pandemic pushing more transactions online, more online fraudsters are
targeting e-commerce platforms and payments companies. Sources advise payments
providers to implement multiple measures prior to and during the transaction
process to detect brute-force and enumeration attacks before fraudsters run away
with customers' funds.
During the first five days of Brightwell's investigation, the company assessed
how widespread the fraud was. First, they reviewed its authorization reports
generated by its payments processor and the reports generated by its card brand.
Then it cross-checked its internal data with the external reports, Moran says.
The threat actor used the stolen credentials to buy cryptocurrency at an
exchange, he said.
Over the course of its investigation, Brightwell discovered that a fraudster
deployed a bot to guess the prepaid debit card numbers, expiration dates, and
CVV numbers for 41,000 cards, which were guessed after 100,000,000
authorizations, Moran says. The bot guessed the credentials across seven
merchants; one merchant, in particular, was used to steal "a large dollar
amount," he says. Brightwell didn't name the sellers affected by the attack, nor
did it disclose the general amount stolen per customer.
The ordeal led the company to create its fraud alert system, Arden, which
stands for "AI risk detection engine." Despite all the data collected, Moran,
now senior vice president of Arden, says the company couldn't figure out who was
responsible for the attack.
darkreading.com
Feds Warn About North Korean Hackers
FBI, U.S. Treasury & CISA Warn of North Korean Hackers Targeting Blockchain
Companies
The U.S. Cybersecurity and Infrastructure Security Agency (CISA), along with the
Federal Bureau of Investigation (FBI) and the Treasury Department, warned of
a new set of ongoing cyber attacks carried out by the Lazarus Group targeting
blockchain companies.
Calling the activity cluster
TraderTraitor, the infiltrations involve the North Korean state-sponsored
advanced persistent threat (APT) actor striking entities operating in the
Web3.0 industry since at least 2020.
Targeted organizations include cryptocurrency exchanges, decentralized
finance (DeFi) protocols, play-to-earn cryptocurrency video games,
cryptocurrency trading companies, venture capital funds investing in
cryptocurrency, and individual holders of large amounts of cryptocurrency or
valuable non-fungible tokens (NFTs).
The attack chains commence with the threat actor reaching out to victims via
different communication platforms to lure them into downloading weaponized
cryptocurrency apps for Windows and macOS, subsequently leveraging the
access to propagate the malware across the network and conduct follow-on
activities to steal private keys and initiate rogue blockchain transactions.
"Intrusions begin with a large number of spear-phishing messages sent to
employees of cryptocurrency companies," the advisory reads. "The messages
often mimic a recruitment effort and offer high-paying jobs to entice the
recipients to download malware-laced cryptocurrency applications."
thehackernews.com
Retailer's Orders Suspended After
Cybersecurity Incident
Retailer WH Smith suspends Funky Pigeon online orders after cyber incident
British
retailer WH Smith Plc said on Tuesday it has suspended orders from its
online greetings card and gift business Funky Pigeon following a cyber-security
incident last week.
WH Smith, which sells books, stationery, and other items at its stores in
travel hubs, said no customer payment data with Funky Pigeon was compromised
due to the incident, which took place on April 14.
"We are currently investigating the extent to which any personal data,
specifically names, addresses, e-mail addresses and personalised card and
gift designs has been accessed," WH Smith and Funky Pigeon said. "We are also
writing to all customers over the last 12 months to inform them of these
issues."
The incident comes amid increased scrutiny on appropriate defences against cyber
attacks, particularly on western financial institutions, in the wake of
heightened geopolitical tensions after Russia's invasion of Ukraine in
February.
The company also said the incident would not have a material impact on the
financial position of the group, based on a current analysis.
reuters.com
Hackers Pounce on Vulnerabilities
Zero-day exploits found and disclosed hit a record high in 2021, Google Project
Zero says
Researchers at Google’s Project Zero said they tracked 58 cases of zero-day
exploits “in the wild” in 2021 — the most ever detected and disclosed in a
single year since the group began its work in mid-2014.
The 2021 total is more than double the previous maximum, 28, tracked in
2015. And it’s “especially stark when you consider that there were only 25
detected in 2020,” Maddie Stone, a security researcher with
Project Zero,
wrote in
findings posted to the group’s website Tuesday.
New software bugs are discovered, publicly disclosed and patched all the time,
often before malicious hackers can take advantage of them. Project Zero is
primarily concerned, however, with the vulnerabilities that attackers discover
and exploit first — the ones that software companies have had “zero days” to
patch.
The good news about the 2021 total, according to Stone, is that the increased
number is likely due to the increased detection and disclosure of zero-day
exploits, rather than the increased usage of them.
cyberscoop.com
Biden’s cybersecurity budget good start; Congress needs to fill the gaps
4 Critical Cybersecurity Areas You Should be Focusing on Now |
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The Next Chapter of Online Retail
What Happens When the E-Commerce Boom Ends
Online sales growth is returning to its slower, pre-pandemic trajectory.
As shoppers head back into stores, new expectations around service are setting
the stage for the next chapter of retail.
In the fourth quarter of 2021, e-commerce in the US made up just under 13
percent of total retail sales — down from nearly 16 percent in the second
quarter of 2020, when online transactions spiked. After roughly two years of
unprecedented digital growth, during which many retailers directed all their
resources toward the channel, e-commerce demand has normalised, returning to its
slower, pre-pandemic trajectory.
For brands that pivoted to online sales in 2020, it’s not as simple as
steering those investments and marketing dollars back to physical stores.
People may be shopping in person again, but how they shop has been
irrevocably altered by the last two years. Consumer needs have changed,
whether they moved to a permanent work-from-home lifestyle or migrated from the
city to the suburbs. They increasingly expect the convenience of click-to-order
when they walk into stores.
“How people are shopping now, it’s hard to predict,” said Rony Vardi, who
founded Catbird in 2004. “I have more questions than I have answers.”
More than half of adults say they enjoy shopping in stores less than they did
before the pandemic, according to a Forrester survey conducted last July.
“Consumer expectations coming out of the pandemic are going to be much greater,”
said retail consultant Doug Stephens. “We’ve moved into the post-omnichannel
reality of the market.”
Stephens is referring to how, during the pandemic, retailers large and small
built services designed to make shopping safe and efficient. Stores became
mini-warehouses fulfilling and shipping online orders. Once-niche perks like the
ability to buy an item online and pick it up in store became commonplace. The
ability to see on a brand’s website which products were available in which
stores, once seen as a relatively sophisticated e-commerce tool, is now the
norm.
We’ve moved into the post-omnichannel reality of the market.
businessoffashion.com
Amazon Aims to Put Pandemic Struggles Behind
It
After closing physical stores, Amazon doubles down on one-day delivery
In his first letter to shareholders, CEO Andy Jassy said that its Prime
members "will love this." But the e-commerce giant may need it.
Amazon
under Jassy, in a way, is endeavoring to get back to day one, after the
pandemic interrupted some of its momentum. Most notably, the e-commerce giant
had to
abandon its 2019 promise to its Prime members that two-day delivery would
get even speedier.
"[J]ust before COVID started, we'd made the decision to invest billions of
incremental dollars over several years to deliver an increasing number of
Prime shipments in one day," Jassy wrote. "This initiative was slowed by
the challenges of the pandemic, but we've since resumed our focus here."
Accomplishing this will be "hard," but Prime members "will love it," he said.
Amazon, however, may need it, for a couple of reasons. First, the company may
need to justify this year's
$20 Prime fee hike, as well as the doubling of fulfillment capacity in the
last two years, which Jassy said in his letter was necessary to meet demand
during the pandemic.
Second, having largely
abandoned brick-and-mortar retail outside of grocery — with traditional
retailers mastering digital and omnichannel commerce and consumers returning to
shop in stores — such swift delivery may be an important differentiator.
Amazon lost market share to physical retailers at the holidays, according to
GlobalData research.
The company does
plan to open a clothing store later this year, which may or may not be what
rumors of its department store ambitions were about. But so far, Amazon
hasn't proven adept at physical retail.
retaildive.com
Lululemon enters the fast-growing online fashion resale market |
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Update: Dallas, TX: Man Found Guilty of Running $20M Retail Theft Ring
An Illinois man could spend up to 25 years in prison after being convicted of
spearheading a multi-million-dollar operation in which merchandise stolen from
brick-and-mortar stores was sold online. Following a four-day trial in late
March, a federal jury found 48-year-old Artur Gilowski, of Barrington, Illinois,
guilty of conspiracy to commit interstate transportation of stolen property and
conspiracy to commit mail fraud. The U.S. Attorney’s Office in Dallas said
Gilowski’s co-conspirators stole thousands of items worth about $20 million from
stores across the United States. The thieves traveled across the country in
vehicles often registered to fictious persons or tied to nonexistent addresses
and used “booster skirts”—garments with concealed pouches— and electronic
transmitters designed to interfere with stores’ anti-theft systems. They stole
from Best Buy, Staples, OfficeMax, Office Depot, Walmart, and Lowe’s Home
Improvement, according to the indictment in the case. The U.S. Attorney’s Office
said the stolen merchandise was shipped to Gilowski, who sold it on various
e-commerce sites—the indictment mentions Gilowski operating storefronts on
Amazon and eBay specifically—generating a total of $11 million-plus in profits.
To do so, he created numerous online seller profiles, as well as multiple bank
accounts and companies registered in other people’s names. Evidence in the case
showed Gilowski made more than a million dollars in cash from his operation, the
U.S. Attorney’s Office said, including $97,000 that was found in the center
console of his truck. One of his co-conspirators testified at trial that
Gilowski “treated money like trash.”
nationaljeweler.com
(DOJ) Syracuse, NY: Florida Man Pleads Guilty to Role in Nationwide “Felony Lane
Gang” Conspiracy
Tyrone
Parker, age 40, of Fort Lauderdale, Florida, pled guilty today in federal court
in Syracuse to conspiracy to commit bank fraud and aggravated identity theft,
announced United States Attorney Carla B. Freedman. n pleading guilty, Parker,
whose aliases include “Tyron Parker” and “Thigh,” admitted that he was involved
in a fraud scheme known as “Felony Lane Gang” between July 2019 and September
2020. Parker and his co-conspirators traveled across the country breaking into
cars, often targeting those parked by women at locations such as health and
fitness centers, daycares, outdoor recreational parks, and dog parks. After
committing these “smash-and-grab” vehicle thefts, Parker and other members of
the conspiracy stole debit cards, credit cards, checkbooks, and photo
identifications, which they later used to commit bank fraud by recruiting women
to impersonate the smash-and-grab victims in drive-through bank lanes and cash
checks. The recruited check cashers were almost always suffering from an
addiction to controlled substances and were provided payment at least partially
in narcotics. Parker admitted that the loss amount from the conspiracy
attributable to him is between $95,000 and $150,000, over a 15-month period.
Parker was one of nine men charged in a 13-count indictment for their roles in
the scheme. Each of these defendants is charged with conspiracy to commit bank
fraud and aggravated identity theft. The charges in the indictment are merely
accusations, and the defendants whose cases remain pending are presumed innocent
unless and until proven guilty.
justice.gov
Santa Fe, NM: Man stole over $250K in jewelry, sold goods to tourists
Authorities say a homeless man on a court-ordered GPS monitor stole hundreds of
thousands of dollars in jewelry from Santa Fe businesses over the past several
months to feed a purported fentanyl habit. Edgar Guzman, who lived beneath a
bridge near downtown Santa Fe, told police he sold the jewelry — at least one
piece worth up to $35,000 — to tourists for between $20 and $100 each.
Authorities say businesses are now "trying to compete with their own product"
due to the 26-year-old reselling the items around town at a "considerably lower
rate." "The net effect of these crimes can be devastating to the owners of these
businesses and the city's economy," a Santa Fe Police Department detective wrote
in court records. Santa Fe Police Capt. Aaron Ortiz said in the two biggest
hauls — two burglaries at the Manitou Galleries — Guzman stole hundreds of
jewelry pieces worth $250,000. He said none of the jewelry has been recovered.
news.yahoo.com
Cleveland, OH: Man with designer tastes nabbed for stealing more than $6,000 in
clothing from Saks Fifth Avenue
Fontana, CA: 2 women arrested after Rite Aid employees report them stealing
$3500 in merchandise
Carmel, IN: PD search for suspect after $1700 worth of items stolen from
Walgreen
Greenport, NY : 3 Women charged in $1000 theft from Old Navy
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Shootings & Deaths
Houston, TX: Southeast Houston store employee, 21, charged after fatally
shooting shoplifter in back
A store employee who confronted and killed a shoplifter has been charged in the
man’s death, according to Houston police. Antonio E. Batres, 21, is charged with
murder. The shooting happened in the 7400 block of Martin Luther King Boulevard
about 4:30 p.m. on Sunday. Police said, on that day, a 49-year-old man was
attempting to shoplift from a store where Batres was working. When Batres and a
few other employees confronted the shoplifter, things got physical. During the
altercation, Batres pulled out a gun and shot the shoplifter multiple times. He
was transported to the hospital, where he was pronounced dead, police said.
Police determined that the shoplifter’s back was turned when Batres opened fire
and charges were filed against him in the case. The identity of the victim is
pending verification by the Harris County Institute of Forensic Sciences.
click2houston.com
Jamaica, Queens, NY: Queens Pawn Shop owner dies weeks after beating with metal
rod
The
pawn shop owner who was badly beaten with a rod during a robbery of his store in
Queens has died from his injuries. Arasb Shoughi, 60, succumbed to his injuries
on Sunday, April 17. Earlier this month, police released disturbing video of the
attack in an effort to catch the assailant. The attack happened at 1 p.m. on
Monday, March 28 at the Global Pawn Shop in Jamaica. The video shows the
attacker hitting Shoughi in the head several times with a metal rod. He was
taken to Jamaica Hospital in critical condition, but died three weeks later.
Police say the suspect fled on foot. It's unknown what was stolen from the shop.
abc7ny.com
Fort Lauderdale, FL: Double murder suspect found dead in Circle K restroom
A suspect in a double murder was found dead in a public restroom in Fort
Lauderdale. According to the Broward Sheriff's Office Homicide Unit, 34-year-old
Andre Anglin was spotted on Monday just before 3 p.m. near West Sunrise
Boulevard. He was seen entering a Circle K. When investigators went to the store
searching for Anglin, they learned he entered a restroom at the store. Then,
when investigators tried to make contact with Anglin, they heard a single
gunshot from inside the restroom, and found Anglin dead inside. Anglin was
wanted after a woman and teen girl were shot to death shortly after 9 that
morning.
cbs12.com
Update: Kent, WA: Second suspect arrested for murder, string of armed robberies
at pot shops
Seattle police officers have arrested a second suspect in the fatal armed
robbery of a pot shop earlier this month. Montrell Hatfield, 16, was arrested by
Seattle police in Kent on Tuesday. Hatfield is scheduled to be transported to
Tacoma and booked on murder charges. Seattle police officers arrested the first
suspect last week.
kiro7.com
Update: Fayetteville, NC: Second felon arrested in connection to January Retail
store homicide
A second felon has been arrested in connection with a homicide that happened at
the Southern City Swag Boutique in Fayetteville in early January. Eddie Saez,
34, was gunned down Jan. 4 inside the Southern City Swag Boutique clothing store
just after 3 p.m. Police said that day that Saez died at the scene. Quinteel
Pierre Harley, a South Carolina man, who is also 34, was arrested in Brunswick
County on April 12, the Fayetteville Police Department told CBS 17 on Tuesday.
Previously, the department arrested 28-year-old Rasheem Lopez Grant, the first
suspect wanted in the homicide, on Jan. 14 in Columbia, South Carolina. He was
then extradited back to Fayetteville on Feb. 4.
cbs17.com
Columbus, OH: Papa John’s employee shares experience after manager shot
attempting to stop robbery suspect
An
employee at an east Columbus Papa John's said she was traumatized after
witnessing an attempted robbery at the store Monday night. Jereisha McMahan said
she started working at the store in January and had heard of multiple robberies
in the shopping complex but had never experienced anything like this. “I’m
traumatized honestly, yeah, I won’t wish this on anyone,” she said.
McMahan was one of the employees working at the E. Main Street location when a
man approached the team with a gun. “I could see the gun through his hoodie and
my boss immediately saw that and the guy looks like he’s about to head past the
counter,” McMahan said. According to police, a man fully dressed in black with a
black mask approached the counter. McMahan says her boss also immediately saw
the gun and stepped in. “My boss immediately stopped him and started protecting
us and started fighting him,” McMahan said.
According to police reports, the manager was shot twice in the chest. This isn’t
the first time this Papa John’s location has been hit. According to police
records, there was another attempted robbery in December 2021. Police are still
searching for the suspect.
10tv.com
Memphis, TN: Kroger employee fires shots at customers in Frayser
Kroger employee is being accused of trying to kill a woman and her children in
Frayser, police say. Police say the woman and her children were shopping at
Kroger on Frayser Boulevard when she approached an employee and attempted to ask
him a question. The woman told police the employee made a comment to her
daughter which started an argument. A few minutes later, police say she saw the
man in the parking lot and he threatened to kill her and her family. Police say
the woman and her children got into their car and started to leave when she
noticed the man driving towards her at a high rate of speed while holding a
black handgun. According to the crime report, the man fired several shots in the
direction of the woman’s vehicle. The woman was able to speed away from the
scene unharmed. Police later identified the man as Donald Fields and confirmed
he was an employee of the Kroger. Fields was taken into custody and charged with
reckless endangerment and three counts of attempted murder.
wreg.com
Memphis, TN: Two people shot at Frayser Gas Station
Two people were shot Tuesday at a convenience store in Frayser. Police responded
around 3 p.m. to Nana Market at the Valero gas station on Overton Crossing at
Whitney. Officers said a man and a woman were both taken to Regional One in
critical condition. Nearly a dozen shell casings were on the ground by a
Cadillac Escalade. WREG saw officers checking a second Cadillac and a silver
sedan as well. Investigators are still searching for the shooter(s).
wreg.com
Buena Vista, GA: Armed and dangerous man wanted after firing shots at Buena
Vista gas station
The Buena Vista Police Department is searching for a Richland man wanted in
connection to an incident at a gas station last week in which shots were fired
with more than a dozen people nearby. Police say they are searching for Raheem
Ryan White, age 27, in connection to the incident that happened in the early
morning hours of Friday, April 15, 2022, at the Gas N Go store, located at the
corner of 6th Avenue and Broad Street.
wrbl.com
Robberies,
Incidents & Thefts
Bakersfield, CA: Pair sought after hammer attack at Costco
Bakersfield Police Department officers are trying to identify a man and a woman
who committed armed robbery and aggravated assault at a big-box retailer on
April 12. A store manager confronted a man and a woman suspected of stealing
alcohol around 10:41 a.m. at the Costco at 3800 Rosedale Highway, according to a
BPD news release. The suspects assaulted her with a hammer. The woman sustained
“traumatic injury,” the release noted, adding the couple fled the area after the
assault.
bakersfield.com
Wichita Falls, TX: Three Restaurant Burglaries Tuesday may be connected
Wichita Falls burglary detectives were kept busy Tuesday after responding to
three business burglaries, including one at Burger King on Holliday Road where
it appeared the suspect broke in through the drive-thru window. According to
WFPD public information officer Jeff Hughes: Police were sent to three separate,
but related restaurant burglaries, the Burger King on Holliday Street, Sonic on
Jacksboro Highway and the Sonic on Kemp Boulevard.
news.yahoo.com
Chattanooga, TN: Man notifies store owner of gas price mix-up after filling tank
for under $6
The
pain at the pump continues as the national average for a gallon of gas soars to
more than $4. One Tennessee customer got his gas at a huge discount, filling up
his tank for just $5.64, due to a mistake at the pump on Friday at a gas station
in Chattanooga. “One of the pumps I stopped and got premium for my wife’s car. I
wasn’t even really looking at the price because I didn’t want to,” Henry DeHart
said. “And I went to hang it back up and I realized I had pumped 12 gallons and
it only charged me $5.” DeHart said that was the moment he realized there was a
mistake at the pump. He went to tell the owner right away, so he didn’t lose
even more money in sales that day.
kbtx.com
Fire/Arson
Statesville, NC: Four state police cruisers set on fire, damaged outside
7-Eleven
A
49-year-old Statesville man is behind bars after he was caught on camera
lighting four police cruisers on fire at a gas station. He is accused of leaving
behind around $20,000 worth of damage. Patches of ashes were scattered across
the 7-Eleven parking lot just steps away from propane tanks after four North
Carolina State High Patrol Trooper cruisers were set on fire. Troopers say
Daniel Zelo poured gas on the vehicles and lit them on fire. Sergeant Hall says
the fire caused $20,000 worth of damage in total to four Dodge Chargers. At
least one car is completely undrivable. Hall says Zelo, the suspect was still in
the area with a gas can after troopers put out the flames.
independenttribune.com
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●
Auto Parts- Fresno, CA
– Burglary
●
Auto Parts – Joplin,
MO – Burglary
●
C-Store – Stanton, KY
– Armed Robbery
●
C-Store – Las Vegas,
NV – Armed Robbery
●
C-Store – Chester, VA
– Armed Robbery
●
C-Store – Davenport,
IA – Robbery
●
C-Store – Crestview,
FL – Armed Robbery
●
C-Store – Huntington,
WV – Armed Robbery
●
Costco – Bakersfield,
CA – Armed Robbery
●
Dry Cleaner – Royal
Oak, MI – Armed Robbery
●
Guns – Nassau County,
NY – Burglary
●
Jewelry - Loveland, CO - Robbery
●
Jewelry - El Paso, TX - Robbery
●
Jewelry - Garland TX - Robbery
●
Jewelry - Hurst TX - Robbery
●
Jewelry - Las Vegas, NV - Robbery
●
Laundry – New York, NY
– Burglary
●
Pharmacy – Joplin, MO
– Burglary
●
Marijuana – Lacey, WA
– Armed Robbery
●
Restaurant – Wichita
Falls, TX – Burglary (Burger King)
●
Restaurant – Wichita
Falls, TX – Burglary (Sonic)
●
Restaurant – Wichita
Falls, TX – Burglary (Sonic)
●
Restaurant – Altamonte
Springs, FL – Armed Robbery (Hungry)
●
Restaurant – Memphis,
TN – Burglary
●
Restaurant – Jefferson
City, MO - Burglary
●
Restaurant – Columbus,
OH – Armed Robbery
●
7-Eleven – Oak Park,
IL – Armed Robbery
Daily Totals:
• 17 robberies
• 10 burglaries
• 1 shooting
• 0 killed |
Click to enlarge map
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None to report.
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Featured Job Spotlights
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Regional Loss Prevention Auditor
Portland, OR - posted
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The Regional Loss Prevention Auditor (RLPA) is responsible for conducting
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considered entry-level into Loss Prevention for DTiQ Technologies, Inc...
Business Manager
Dallas/Fort Worth Area, TX
- posted
April 6
Sapphire Risk Advisory Group is seeking a Business Manager to work in the
company’s Dallas-area office in a W2 position and will closely partner with
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vendors, and clients...
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Harrisburg, PA - posted
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Responsible for performing investigations of alleged criminal or other activity
that has or may have a negative impact on the Company. This includes employee or
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that violates company policy...
Wegmans AP & Security Job Openings in NY
Multiple Locations - posted March 29
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Asset Protection Coordinator (West Seneca, NY)
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This role’s primary focus will be to serve as the lead for Executive Protection,
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Area Loss Prevention Manager
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Our Area Loss Prevention Managers ensure safe and secure stores through the
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Loss Prevention Security Investigator
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Protecting of Company property against theft. Detection, apprehension, detention
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Regional Loss Prevention Manager
Sugar Land,
TX - posted
March 7
The position will be responsible for: -Internal theft investigations -External
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security improvements -Liaison with local Police Depts. and make court
appearances...
Corporate Risk Manager
New Orleans, LA, Memphis,
TN, or Jackson, MS
- March 9
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
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Loss Prevention Supervisor
West Jefferson, OH - posted
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Provides leadership to the LP staff which includes but not limited to
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Retail Asset Protection Associate
Medford, MA; Brockton, MA;
Waterbury, CT;
East Springfield, MA - posted
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The Asset Protection Greeter role is responsible for greeting all customers as
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Loss Prevention Specialists (Store Detective)
Boston, MA - posted
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Detect and respond to external theft and fraud by working undercover within the
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Asset Protection Lead
Brooklyn, NY - posted
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You are charged with identification and mitigation of external theft and fraud
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Chicago, IL - posted
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Agreeing to give a reference on someone is a serious obligation and
responsibility because that executive is now depending on you to provide a
favorable account of their work performance. Most often executives who ask you
don't ask what are you going to say about my weaknesses or mistakes. They
naturally assume that your long-term friendship and desire to see them succeed
will rule the day and in some cases they're legitimately right. However, when
making this commitment you also have a responsibility to make sure you don't
overextend your support and help put them in a position to fail. And if the
executive conducting the reference is extremely thorough, then you will be
reviewing the executive's weaknesses and strengths.
Just a Thought, Gus
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