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John Mattera, CFI named Senior Loss Prevention Investigator for The
Integritus Group
Before joining
The Integritus Group as Senior Loss Prevention Investigator, John spent
more than 12 years with Carter's | OshKosh B'gosh, most recently as
Senior Regional Asset Protection Manager. Prior to Carter's | OshKosh
B'gosh, he held LP roles with Cracker Barrel, Ruby Tuesday, and Profits
Department Stores. Congratulations, John! |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Chicago Cubs Partner with Genetec to Modernize Security at Wrigley Field
The upgrade to the iconic park extends
security to neighboring venues, parking lots and the Chicago Cubs front office.
Genetec
recently helped the Chicago Cubs’ security and technology departments undertake
a massive upgrade to modernize security at the iconic Wrigley Field ballpark.
Based on Genetec Security Center, Omnicast and Streamvault, the new solution
extends security to neighboring venues, parking lots and the Chicago Cubs front
office.
Today, the Cubs’ security team works 24/7 from the JOC, using Genetec
Omnicast to manage more than 1100 camera views of the ballpark and community.
They also integrated an existing access control system within Security Center
and deployed 22 Genetec Streamvault appliances. With Security Center and
Omnicast up on their monitors, the team now has an all-encompassing picture of
the ballpark’s security.
Read more here
The U.S. Crime Surge
The Retail Impact
Crime & Progressive DAs Blamed for Big City
Store Closures
Chicago, New York, Portland and California have
'effectively legalized shoplifting'
All the big box shops - from Macy's to Target - that have closed due to theft
losses
In 2021, companies lost a combined
$94.5billion to shrink, a term used to describe theft and other types of
inventory loss
Major
retailers in the US have been
forced to shut down stores due to millions of dollars in losses as rampant
theft plagues big box stores across the country.
This week, Walmart announced
it will shut down four of its stores in Chicago just weeks after
America's biggest employer shuttered its only stores in Portland.
It comes as shoplifting reaches alarming levels and other large retailers,
including Target, Macy's and Best Buy, are now making good on threats to
shutter outlets if petty crime was not lowered.
In 2021 retailers lost a combined $94.5billion to shrink, a term used to
describe theft and other types of inventory loss. And
organized retail crime incidents soared by 26.5 per cent in the same year,
according to the 2022 National Retail Security Survey.
Along with brazen daylight thefts, self-checkouts have also made it easier
for people to walk out without paying for items.
Progressive district attorneys in cities like Chicago,
New York, Portland and California have also been blamed for effectively
legalizing shoplifting with either not prosecuting thefts under $950,
or letting criminals off with a slap on the wrist.
Here DailyMail.com lists all the big box stores which have been forced to
close their doors after being savaged by rising theft:
dailymail.co.uk
Portland's Crime Closures Continue to Pile Up
REI to close only Portland store, citing break-ins, theft
The outdoor retail giant REI Co-op announced Monday that it plans to close
its store in Portland’s Pearl District early next year, citing an
increase in
crime and theft.
In in email to its members Monday, REI said its store in Portland “had
its highest number of break-ins and thefts in two decades, despite
actions to provide extra security.”
The company added that it has “outgrown” the Pearl District store. A
spokesperson added that the building needed “significant investment” to
address unspecified “issues.”
The outdoor and recreation retail giant opened its Pearl District store
nearly 20 years ago. REI’s first Oregon store opened in Jantzen Beach in
1976 and moved the store to the Pearl District in 2004.
It’s unclear if REI plans to open a new Portland store in a different
location. The company said it was “evaluating opportunities.”
oregonlive.com
Alabama's New ORC Bill in the News
New legislation in Alabama targets retail theft
A new bill championed by state prosecutors, mayors and law enforcement would
elevate charges for retail theft to a Class B felony
were at least two people involved, regardless of the value of the item stolen.
Sponsored
by Rep. Allen Treadaway, R-Morris,
House Bill 288 would not only increase penalties for retail theft
committed by individuals in some cases, but introduce a
new criminal statute of organized retail theft.
The bill was promoted by the Alabama District Attorneys Association at the
State House during a press conference Thursday, where Montgomery District
Attorney Daryl Bailey called for lawmakers to support the piece of legislation.
The retail theft portion of the bill would increase penalties for those who
shoplift items valued between $500 and $1,500.
Under the new bill, shoplifting items valued between $500 and $1,500 would
instead constitute theft in the second degree, a Class C felony, which can
carry a sentence between one and ten years in prison.
The bill also introduces new criminal charges for those
shoplifting in groups, or with the intent to resell the stolen items.
Lt. Gov. Will Ainsworth spoke in support of increasing penalties for retail
theft: “When the bill is signed into law, every time two or more people
conspire to commit the crime of theft, they will fall under the retail theft
bill and will be prosecuted as organized criminals."
The bill defines the term “organized retail theft” as either “obtaining
or exerting unauthorized control over retail merchandise with the intent to
deprive the owner or retail merchant of his or her property,” or shoplifting
with the intent to resell the stolen items. aldailynews.com
The Heated Debate Over NYC's Crime &
Progressive DA
Lawmakers take fight to Bragg's backyard with hearing on NYC crime
The Manhattan district attorney prosecuting
Donald Trump highlights new police data that shows murders and other violent
crimes have fallen in the borough since last year.
Donald Trump's congressional allies took the fight to Manhattan Monday,
hosting a field hearing to attack District Attorney Alvin Bragg, a Democrat, as
weak on crime — all part of the Republican strategy to undermine the
historic prosecution of the former president.
Led
by Chairman Jim Jordan, the powerful House Judiciary Committee heard from
victims of violent crime, as Republicans argue that Bragg has dropped the
ball on keeping the public safe in order to focus on prosecuting Trump.
Bragg's office has defended the Trump probe and points
to new data showing that crime has significantly fallen in Manhattan.
The high-profile hearing represented yet another escalation in the ongoing
battle between Bragg and Trump and his top allies on Capitol Hill.
Bragg’s office pushed back on Republicans, calling New York City “the safest
big city in America” and highlighting New York Police Department data that
showed violent crime had dropped in the first quarter of 2023 compared
with a year ago in Manhattan. Murders are down 14%,
shootings dropped 17% and burglaries fell 21% in the borough, per the
NYPD.
“In D.A. Bragg’s first year in office, New York City had one of the lowest
murder rates of major cities in the United States (5.2) nearly three times lower
than Columbus, Ohio (15.4),” Bragg’s office said.
Witnesses downplayed the statistics, saying a feeling of unsafeness in New
York permeated the citizenry, with residents fearful of taking the city’s
expansive subway system or walk its streets.
Jim Kessler, co-founder and senior vice president for policy of Third Way, a
centrist Democratic think thank, noted in his opening statement that the
murder rate in New York City is lower than that of states such as Mississippi,
Louisiana and Alabama. During questioning, Kessler noted that crime rates
for a series of violent crimes were higher in Ohio, Jordan’s home state,
than in New York City.
nbcnews.com
NYC's #1 Crime - Grand Larceny
A must read for anyone tracking New York City
Fact Check: The Facts on Manhattan Crime
Looking at the seven major felonies tracked by the New York City Police
Department, the number of crimes rose by nearly 26% in Manhattan compared with
the year before. Nearly two-thirds of the increase was
due to a 34% increase in grand larceny. But six out of seven of the
major felony categories were up in 2022. The exception, as we said, was for
murder, which saw a 15% drop, from 92 in 2021 to 78 in 2022.
factcheck.org
Big City Police Departments Losing More
Officers
NYPD down 8% - Philly down 9% - Chicago down 11% - LA down 8%
City council's pushing to fund alternatives - Mental
health teams & unarmed responders
LAPD has lost nearly 1,000 officers. Mayor Karen Bass wants to rebuild the force
The LAPD is hemorrhaging officers,
with more leaving the force than are joining it.
Within a three-year span, the gains of a seven year campaign to reach 10,000
officers have been erased. The LAPD is hemorrhaging officers, with more
leaving the force than are joining it. Police Chief Michel Moore reported last
week that sworn staffing had
fallen to 9,103, down nearly 1,000 from 2019, the year that preceded the
outbreak of COVID-19.
Mayor Karen Bass is looking to confront the issue head on by ramping up hiring
and lifting barriers to recruitment. Her proposed budget, which will be released
Tuesday, will call for the city to restore the department to 9,500 officers —
an extremely tall order, given the ongoing staff exodus.
If the city fails to fix its recruitment and retention problems, the LAPD could
easily fall below 9,000 officers in the coming months, Bass said.
The call to rebuild the LAPD will almost certainly generate pushback from groups
such as La Defensa, which advocates for alternatives to prisons and policing
On another level, however, getting to 9,500 would be an incredibly tall order.
The department is expected to lose about 600 officers in the coming year due to
retirements and resignations. To reach Bass’ target, the LAPD would need to hire
1,000 officers over the next fiscal year, at a time when Police Academy classes
are frequently half or two-thirds full.
The LAPD is not the only big-city law enforcement agency facing a shrinking
workforce. According to FBI data, police department ranks in New York City and
Philadelphia have decreased 8% and 9%, respectively, since 2019, while Chicago
experienced an 11% drop.
That phenomenon can be traced, in part, to a shrinking labor pool and growing
public scrutiny after a spate of high-profile police killings, said Niles R.
Wilson, senior director of law enforcement initiatives for the Center for
Policing Equity, which studies ways to reduce racism in policing. Many big-city
agencies are losing officers to smaller, suburban departments that offer better
pay and fewer risks get a hiring bonus of 10, 20, 30, 40, 50 thousand dollars,’
Wilson said younger people are less likely to go into a profession with longer
hours and a high risk of injury. At the same time, he said, cities have begun
sending mental health teams or other unarmed responders to calls once fielded by
police.
Union leaders said officers are experiencing low morale caused by rising
anti-police sentiment, insufficient pay and difficult working conditions created
by staffing shortages.
latimes.com
Seattle Mayor Plans to Increase Policing -
Crack Down on Dealers & Offer Drug Diversion Treatment
Harrell announces plan to revive downtown Seattle
As part of a larger plan to “activate” Seattle’s depleted downtown, Mayor
Bruce Harrell announced Monday he will sign an executive order to
increase policing and treatment around drug use.
The first stages of Harrell’s downtown activation plan will also focus on
restoring business and foot traffic to the central business district.
In an executive order, Harrell will direct the Seattle Police Department to
collaborate with local and federal law enforcement partners to crack down on the
distribution of drugs like fentanyl, which has boomed in areas of the city’s
core since the start of the pandemic.
Harrell also says he will explore funding for a post-overdose diversion
facility to stabilize and provide resources for people who experience
non-lethal overdoses. The order also commits Harrell to forming a Public Health
Work Group and Law Enforcement Task Force, and to increase the availability of
overdose reversal drugs, especially in high-use areas.
“I don’t know why we have so many drug dealers who can operate with impunity
without any pushback,” District 7 Seattle City Councilmember Andrew Lewis
added. “But I’m glad we have a mayor who’s focused on rebuilding our downtown.”
According to the mayor’s office, the activation plan will also aim to lure
people back downtown by making it more attractive to businesses and consumers.
Included in the plan is the reopening of City Hall Park in June, filling 20
vacant storefronts downtown by early summer, adding additional
ambassadors in the Metropolitan Business Improvement District, and
improving sidewalks and lighting downtown.
seattletimes.com
Seattle Prosecutors Double ORC Cases in 2022
Seattle: King County prosecutors renewed focus on organized retail theft and
wage theft crimes.
The two newest divisions at the King County Prosecuting Attorney’s Office
officially have their leaders.
Patrick Hinds has been put in charge of the economic crimes and wage theft
division. Since 2019, Hinds has been the chair of the economic crimes unit,
which will be folded into the new division.
In 2022, the prosecutor’s office filed more than double
the number of organized theft cases than it did the year before.
Prosecuting those can take time, Hinds said, as smaller charges against one
defendant are compiled into one felony charge.
seattletimes.com
More Mass Shootings Than Days in 2023
Vast majority of Americans believe mass shootings preventable
More than three-quarters of Americans believe that the nation's scourge of
mass shootings can be stopped if real effort is made to do so, according
to a new
CBS/YouGov poll released Sunday.
Why
it matters: The first months of the new year have already been
marred by dozens of mass shootings — including in
Monterey Park, California,
Louisville, Kentucky and
Nashville, Tennessee.
State of play: About 76% of Americans
surveyed said they believed mass shootings are something "we can prevent and
stop if we really tried," and not something that must be accepted "as part
of a free society." 62% of those surveyed said they support a nationwide ban
on AR-15s.
Zoom out: So far, there have been more
mass shootings than days in 2023. As of Monday, there have been at least 162
mass shootings in the U.S.,
according to the Gun Violence Archive.
A recent survey revealed that one in five U.S. adults has been personally
threatened with a gun, and one in six have witnessed someone being shot,
Axios' Sareen Habeshian writes.
axios.com
RELATED: 2 More Mass Shootings Occur in America
Over the Weekend
From Philadelphia to Baltimore: Malls,
Cities & Regions Implement Youth Curfews
Center City Tries to Stop Teen Raids With
Curfews
Philly: New age restrictions set to began at Fashion District on Monday
The management of the Fashion District said
that it would implement age restrictions in response to problems caused by teens
converging on the mall.
The Fashion District in Center City will require minors who want to enter the
mall to be accompanied by a parent or supervising adult after 2 p.m. starting
Monday, management said.
The management of the Fashion District
said on April 6 that it would implement age restrictions in response to
problems caused by
teens converging on the mall after school and during spring break.
The new rules will be enforced until further notice.
inquirer.com
Five Malls & Baltimore City & Baltimore
Region's Public & Commercial Spaces Implement Youth Curfews
Baltimore City leaders double down on youth curfew amid violence against
teenagers. Will it work this time?
Under the policy, kids aged 13 and under are barred from staying outside after 9
p.m. Teens aged 14 to 16 can stay out until 10 p.m., Sunday through Thursday,
and 11 p.m. Friday and Saturday, except during the summer when the they can stay
out until 11 p.m. every day. The curfew offers numerous exceptions such as when
a minor is accompanied by a parent or going to and from work.
The use of youth curfews has been rising in some of the Baltimore region’s
public and commercial spaces. Although teens complain the policies limit where
they can hang out unsupervised, adults say they are necessary to protect young
people from violence — or to penalize them for unruly behavior.
Several of Maryland’s malls have rolled out bans on unaccompanied teens
following disturbances attributed to large groups of young people in recent
years. The policies can be found at
Mondawmin Mall
in West Baltimore,
Towson Town Center,
White Marsh Mall and
The Avenue at White Marsh in Baltimore County and, most recently, at The
Mall in Columbia in Howard County.
baltimoresun.com
In Case You Missed It: NYC's 'Professional
Shoplifters' Fueling Theft Surge
Protests after Kansas City teen shot for going to wrong address
Dollar General Hit with $2.5M in OSHA Fines So
Far in 2023
$16M+ in Fines Since 2017 After Roughly 200
Inspections
Behind Dollar General’s 1-Week $798K OSHA Bill
Dollar General is under fire for unsafe
working conditions—again.
The
Tennessee-based discount retailer has racked
up more than $16 million in fines from the U.S.
Department of Labor’s Occupational Safety and Health Administration (OSHA) since
2017 after nearly 200 inspections, and now the
serial violator is facing roughly $552,000 in fines for safety failures in
stores near Houston and Green Bay, Texas. Federal workplace safety
investigators found exit routes and walkways blocked, which are unsafe
conditions that make safe and quick emergency evacuation difficult or
impossible. But these are now “common discoveries” at the retailer, OSHA said.
“Dollar General continues to put profits before the safety and well-being of
store employees despite fines of more than $16 million since 2017 and
violations at more than 180 locations,” OSHA area director Robert Bonack in
Appleton, Wisconsin, said in a statement. “Despite reporting billions in profits
in 2022, Dollar General has not used its vast resources to make the kinds of
companywide changes needed to provide a safe workplace.”
Considering the vast number of infringements, OSHA
added Dollar General to its Severe Violator Enforcement Program,
concentrating resources on inspecting employers who have committed willful,
repeated or failure-to-abate violations and demonstrated indifference to their
legal obligations to provide a safe workplace.
Last month, OSHA fined the discount retailer $254,478 for three repeat
violations in Ohio and roughly $1 million for eight repeat violations
across four stores in Florida and Georgia. In January, Dollar General was
hit with a $205,117 citation for two stores in Florida and Alabama and
five repeated safety violations with proposed penalties of $395,717 for a store
in Ohio.
That brings the total dollar amount to just shy of $2.5 million for 21
violations in the first four months of 2023.
sourcingjournal.com
The Trader Joe’s Union Push Grows
Trader Joe’s associates in California, New York set to vote on unionizing
If the workers decide to unionize, they
would follow at stores the chain runs in Hadley, Massachusetts; Minneapolis; and
Louisville, Kentucky
Workers
at a duo of Trader Joe’s stores in New York City and Oakland, California, are
scheduled to cast ballots on April 19 and 20 to determine whether to
unionize, according to a
Thursday tweet from Trader Joe’s United, the labor organization looking to
represent the workers.
The announcement follows the union’s disclosure late last month that the workers
had
filed plans with the National Labor Relations Board (NLRB) to hold the
elections and continues a drive by Trader Joe’s United to add to its small
but growing membership. The union has said Trader
Joe’s has mistreated workers by cutting retirement benefits, providing
unacceptably low wages and not responding effectively to safety concerns.
If the workers in New York City and Oakland decide to unionize, they would
follow Trader Joe’s employees at stores in
Hadley, Massachusetts;
Minneapolis; and
Louisville, Kentucky, in electing to formally organize. The grocery
chain filed an objection to the Louisville vote with the NLRB, claiming that
workers and an attorney for the union had tainted the vote.
grocerydive.com
COVID's Lasting Retail Impact
The pandemic led to a resurgence of independent retail
While ecommerce got a boost during COVID,
ultimately deliberate consumers are choosing community stores.
The changes over the past three years ushered in a new wave of deliberate
consumers and created an inflection point for retail.
The pandemic was expected to weaken independent retail. Online commerce surged
as lockdowns and social distancing became the norm. But independent retail did
not weaken. It actually re-emphasized what makes these businesses so
resilient: the power of human connection, the thrill of discovery, and the
advantage of agility. Our beloved neighborhood shops are stronger than ever and
have a bright future ahead.
Three years later, independent retail is
growing and we’ve seen twice as many new retail businesses on Faire.
Meanwhile, nearly 2,000 chain stores have
closed, with
UBS predicting we will see upwards of 50,000 more closures in 2023.
fastcompany.com
Retailers React to Transition Away from Remote
Work
Layoffs signal retailers are adjusting to more sharp turns
One big economic story that’s come out of the pandemic is the resilience of
the American consumer. Despite historic inflation and high interest rates,
we’ve just kept buying stuff.
During the pandemic, retailers have had to adjust to a few sharp turns in
consumer spending. Wendy Liebmann, CEO of WSL Strategic Retail, said these
layoffs reflect yet another shift.
With consumers apparently reducing discretionary spending, Liebmann said
retailers are being cautious in turn. Many of the stores announcing staff
cuts — like Walmart and Best Buy — have something in common, according to
Shannon Seery, an economist with Wells Fargo.
“Those are definitely retailers that benefited from the work-from-home
economy and the stay-at-home economy,” she said. “I think we’ve seen a
transition away from that.”
marketplace.org
(Update) David’s Bridal Will Close All Stores in Chapter 11 Unless Buyer Emerges
Bed Bath & Beyond admits it might not make it through wedding season
Target workers reveal the best perks and biggest frustrations of the job
Quarterly Results
Lululemon Q4 DTC store sales up 10%, ecommerce up 46%, net sales up 30%, FY DTC
store sales up 33%, net sales up 30%
Levi Q1 DTC sales up 12%, ecommerce up 11%, wholesales up 2%, net sales up 6%
Sportsman's Warehouse Q4 comp's down 12.5%, net sales down 8.9%, FY comp's down
12.2%, net sales down 7.1%
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Cyberattacks Continue to Target Retailers
Globally
Coles alerts customers of Latitude Financial data breach
The Australian retailer is yet to be
informed of the number of customers affected.
Australian
retailer Coles has confirmed that its historical
customer credit card information has been stolen by a cybercriminal
group.
Coles was alerted about this matter by its former service provider Latitude
Financial Services.
The latest incident is the result of a cyberattack on Latitude that has
reportedly impacted several existing, former and applicant customers across
Australia and New Zealand.
The supermarket giant has not been advised by Latitude of the exact number of
customers impacted by this incident. Coles stated that Latitude has also not
disclosed other related details of this data breach incident. However, the
financial services company is directly contacting the involved customers.
In a report, ABC.net claimed that information such as names, addresses,
drivers’ licence numbers, dates of birth, and passport numbers have been
compromised in the cyberattack incident.
Latitude said it is currently taking several measures to support the affected
customers and alert them about the kind of information or personal detail
that has been stolen.
retail-insight-network.com
Data, analytics and AI becoming a board-level
concern
CIOs, Meet Your New Colleagues: Chief Data, Analytics and AI Officers
Collaboration is key as more companies hive off duties held by IT officers
and create positions to better use data and manage emerging tech like ChatGPT
Companies
are increasingly creating new C-suite roles with a focus on data, analytics or
artificial intelligence—to the confusion, and sometimes chagrin, of chief
information officers and others who previously had oversight of data.
As the use of data, analytics and AI becomes a board-level concern, thanks in
part to the
viral popularity of ChatGPT, more companies are appointing chief data
officers, chief data and analytics officers, and chief AI officers, who are
often directly reporting to CEOs, said Ryan Bulkoski, global head of
executive search firm
Heidrick &
Struggles’ Data, Analytics & AI Practice.
Mr. Bulkoski estimates that about 70% of companies in the Fortune 500 have
someone responsible for data at the C-suite level or just below, and the
trend has been picking up in recent years.
Some tech leaders say that creating such new roles is vital to leveraging data
in the business, especially where existing CIOs and chief technology officers
are bogged down with other responsibilities and can spend only a fraction of
their time on data. Further, such roles give boards a single point of contact
with specialized expertise on topics they must consider as these new
technologies draw regulatory and investor scrutiny.
wsj.com
Disgruntled Employees & Professional Handlers =
'Lethal Combination'
In the Wake of Mass Layoffs, Insider Threats Multiply
Layoffs and terminations are often a
trigger for negative actions—employees on the way out the door might
feel entitled to keep their laptop, their work, or other materials for which
they feel a sense of ownership. Even if they do not take tangible assets away
from the company, they might be targeted by competitors or foreign firms to
share some of their institutional knowledge about the inner workings of the
company or a key product or process.
Chinese firms have been particularly focused on
hyper-accelerating their growth by leveraging laid-off tech employees,
he says, offering them well-compensated consulting gigs to share information on
specific concepts. Many former employees are feeling the strain of unemployment
and would not question the opportunity. The queries the company asks
might seem benign, but a skilled interviewer will be able to pull out
detailed, confidential information that could help the firm connect the dots or
open a backdoor that they would not otherwise have access to, Randolph adds.
“The newsworthiness of these mass layoffs compounds the issue, ensuring that
everyone—including ransomware gangs—are aware of what’s happening,” says
Val LeTellier, founder of 4thGen, where he focuses on insider risk vulnerability
assessments and countermeasures. “These gangs have been known to subtly
publicize incentives to get the cooperation of existing employees.”
“Obviously, any employee who believes themselves unfairly laid-off may seek
revenge, and that revenge could be taking funds, valuable data, or materials
or harming the company’s reputation,” LeTellier says.
“The growing availability of ransomware-as-a-service (RaaS) and
even ChatGPT empowers disgruntled employees in new ways,” LeTellier
says. “But the threat of departing and departed employees is greatly compounded
when they’re connected to ransomware gangs who seek their assistance in
accessing protected networks, craft convincing phishing campaigns or attacking
infrastructure. The combination of a willing ‘agent’
and professional ‘handlers’ is a lethal combination.
“But more generally, the sheer scale of mass layoffs is dangerous enough as
normal employee offboarding processes are overwhelmed,” he continues. “Employee
credentials fail to be quickly deactivated, corporate devices aren’t returned,
and monitoring oversight drops off.”
asisonline.com
NCR Reports Cybersecurity Incident
On April 13, NCR determined that a single data center outage that is
impacting some functionality for a subset of its commerce customers was caused
by a cyber ransomware incident. Upon such determination, NCR immediately
started contacting customers, enacted its cybersecurity protocol and engaged
outside experts to contain the incident and begin the recovery process. The
investigation into the incident includes NCR experts, external forensic
cybersecurity experts and federal law enforcement.
While in-restaurant purchases and transactions continue to operate,
affected customers have reduced capabilities on specific Aloha cloud-based and
Counterpoint functionality that has impacted their ability to manage restaurant
administrative functions. NCR is conducting concurrent efforts to establish
alternative functionality for customers, fully restore impacted data and
applications, and to enhance its cyber security protections.
businesswire.com
Russian SolarWinds Culprits Launch Fresh Barrage of Espionage Cyberattacks |
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3 Tips for Setting Safer
Passwords
Passwords continue to be a target for
hackers. Here are 3 easy tips for setting safer passwords.
1. Use 2-factor authentication when its available.
2. Use longer passwords - the longer the harder to crack.
3. Do not include your name, birthday, or references to other personal details. |
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'Friendly Fraud' is on the Rise
Visa: Compelling Evidence 3.0 Will Blunt ‘Friendly’ Fraud
Transaction disputes are massing across digital channels.
Mike Lemberger, head of risk for North America at Visa, told PYMNTS that
friendly fraud, also known as first-party fraud, accounts for as much as 16% of
fraud disputes, as estimated by Merchant Risk Council.
With a nod to how fraud has been evolving, Lemberger said, “The term first-party
fraud came out years ago” and initially referred to parents finding out that
their kids, or other relatives, had charged items to their elders’ cards —
and the items showed up (surprise!) on the monthly billing statement.
But now, he said, fraudsters have been looking at the way the commerce ecosystem
has protections in place — where networks such as Visa have zero liability
policies. Those policies represent a guarantee by the card issuer that
cardholders are not responsible for unauthorized charges processed on the
network.
Getting Away With the Disputes
What about the bad actors or even just the customers who suddenly have
buyer’s remorse? Well, they’ve been busy finding ways to game the system —
disputing legitimate transactions, keeping their ill-gotten gains, and getting
the payments reversed.
The best lines of defense against those attempts — and against genuine confusion
from legitimate, good customers — said Lemberger, can be built only if
“everybody’s clear on what was purchased, when it was purchased, how much it was
purchased for.”
All too often, he said, it’s hard to pin down exactly what happened. Online
statements are less than clear, sometimes without explicit merchant
identifiers or other hallmarks that can dispel any ambiguity. Starting and
pursuing a dispute has a knock-on effect, as financial institutions (FIs) and
merchants wind up incurring costs — in terms of time and money — to investigate
the dispute.
“Each one of those disputes may have different outcomes, but at the end of the
day, it is our job as an ecosystem to try and make the experience as best as
possible and close either loopholes on one side, or put clarity on the other
side so that we are eliminating the real fraud as well as lowering the cost
of transacting,” he told PYMNTS.
To that end, he said, Visa’s “Compelling Evidence 3.0” (CE 3.0) — a change to
its dispute program that is now in effect — can help streamline and improve
those processes.
pymnts.com
Amazon Alexa Down: More Than 15,000 Reports Of Outages
‘How do you turn on a lamp by hand again?’ one user wrote on
Downdetector.com.
Amazon’s virtual assistant Alexa suffered an outage that affected thousands
of users on Sunday, according to Downdetector.com.
The issue involved Alexa-equipped devices not responding to voice prompts
from users. As of 11 a.m. ET, the outage-tracking website reported that
there were more than 15,000 reports of outages for Alexa.
“This morning we had an issue that impacted some Alexa customers’ ability to
interact with the service,” said an Amazon spokesperson. “The Alexa service is
now operating normally.”
crn.com
Amazon CEO pay: Andrew Jassy's compensation plunges from $212M to $1.3M
How to secondhand shop online, according to experts |
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Lower Southampton Township, PA: Update: Man charged with Armed Robberies of AT&T
Store In Lower Southampton and Bensalem
A Philadelphia man has been charged with the gunpoint robbery of an AT&T store
in Lower Southampton and the robbery of a Bensalem Township AT&T store, police
said. During the November incident in Lower Southampton, Police determined that
three men entered the store and one of them displayed a handgun and ordered
the sales employee to turn over new, in-the-box cell phones and other devices.
The three men fled the store in a black Chevrolet with about $49,000 worth of
merchandise, police said.
patch.com
Fort Myers, FL: Wanted suspect grabs over $4K in items from Home Depot
The Fort Myers Police Department is asking for help identifying a man suspected
of stealing from a Home Depot recently on Forum Boulevard in Fort Myers.
According to FMPD, the suspect walked into Home Depot on Monday, April 3,
shortly before 3 p.m., wearing a black hat, black shirt, black basketball
shorts, and black shoes. The suspect is accused of grabbing a few construction
tools and left the store with everything in his cart without attempting to pay
for them. Home Depot’s loss prevention team tracked the suspect down before he
fled the scene leaving the alleged stolen merchandise behind. The item’s the
suspect had in his cart totaled $4,319.74.
winknews.com
East Brunswick, NJ: Ulta shoplifters arrested following traffic light crash
The latest shoplifting of an Ulta Beauty store ended with the SUV carrying the
suspects crashing into a traffic signal Sunday afternoon. East Brunswick police
Lt. Jason Fama said police were called to the store on the southbound side of
Route 18 around 3:45 p.m. after the four suspects got into a black SUV and left
the store. The SUV was located at the intersection of Main Street and Old Bridge
Pike near Route 18 but three of the suspects fled on foot. One suspect tried to
flee in the SUV but crashed into the traffic signal. All four were taken into
custody. Fama did not disclose the identities of the suspects or the charges.
nj1015.com
Hamburg, PA: A 42-year-old Schuylkill County man has been charged with running a
retail theft scam at Lowe’s
The scam involved Christopher Croneberger of Auburn visiting Lowe's, picking out
items and then, without paying for them, returning them with a receipt he had
previously obtained from another Lowe's store. Croneberger is accused of pulling
the scam on seven occasions, including at the same store twice in one day.
Croneberger has been charged with seven counts of receiving stolen property, six
counts of theft by deception and one count of retail theft.
readingeagle.com
Medina
Township, OH: Woman poses as Walmart employee, steals merchandise
The woman who posed as a Walmart employee and pushed a cart full of stolen
merchandise out of the store is wanted in Medina Township, police confirmed, and
police need help identifying the suspect. Medina Township Police said she got
her hands on a Walmart employee uniform vest and wore it inside the store on
March 27. She then pushed a cart of stolen merchandise out of the store at 7:46
p.m. and was seen getting into a black SUV, according to police.
cleveland19.com
Oak Brook, IL: Suspects stole merchandise from Oak Brook T.J. Maxx, led police
on chase with 5 kids in vehicle
Three people are accused of leading police on a high-speed chase after stealing
merchandise from a T.J. Maxx in Oak Brook last week. Russell Miller, 24, Zhane
Ball, 28, and Xavier Miller, 28, have been charged with one count of burglary,
one count of retail theft, two counts of aggravated fleeing and eluding a police
officer and five counts of misdemeanor endangering the health or life of a
child. During the pursuit, Russell Miller allegedly drove near York High School
as students were being released for the day and sideswiped a school bus, lost
control and crashed into another car. All three suspects were then taken
into custody. There were five children in the Acadia, ranging in age from two
months to 10 years old, prosecutors said. While investigating, police determined
that Xavier Miller and Ball allegedly entered the T.J. Maxx store, grabbed
shoes, socks and handbags totaling about $1,701.87 and left the store
without paying for the items.
fox32chicago.com
Madisonville, KY: Man charged with shoplifting over $1,500 from Walmart and
Rural King
Fresno, CA: Police searching for suspect involved in $1,100 theft at Dick’s
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Shootings & Deaths
Panorama City, CA: Man arrested in Northridge strip mall shooting that left 1
dead, 3 wounded
A man has been arrested in connection with a shooting at a Northridge strip mall
that left one person dead and three others injured over the weekend, police said
Monday. Jamal Jackson, 24, of Panorama City, was located and arrested Sunday in
Ontario, according to the Los Angeles Police Department. The shooting was
reported around 12:35 p.m. Saturday in the 19100 block of Parthenia Street.
Responding officers found four men with gunshot wounds. One of them, a man in
his 60s, was pronounced dead at the scene. A man in his 40s was taken to a
hospital in critical condition, while two others were transported in critical
condition, police said. Nearby surveillance video shows Jackson getting out of
his Camry near the victims who were painting over gang graffiti on Van Alden
Avenue, police said. The victim who died had apparently been hired to paint over
the graffiti, authorities said. Jackson allegedly approached the victims on
foot, took out an “Uzi” type semi-auto handgun and shot at them multiple times.
ktla.com
Atlanta, GA: Suspect turns himself in for deadly shooting of 51-year-old outside
convenience store
Atlanta police said the suspect connected to the homicide outside of a
convenience store on Metropolitan Parkway has turned himself in. On April 3,
Charlie Cooper self-surrendered to Fulton County Jail.
wsbtv.com
Robberies,
Incidents & Thefts
Peabody, MA: Man arrested after alleged Armed Robbery at Kay Jewelers
A 27-year-old Peabody man is set to face charges, according to police, in
connection with an alleged armed robbery at a Kay Jewelers store in Peabody on
Monday. The incident happened around 1 p.m. at the Northshore Mall involving a
man wearing all-black clothing, a white mask and a backpack with a note inside,
police said. “Put everything in the bag,” the note said, according to police. “I
give you two minutes before I shoot. Don’t make a sound.” In a statement, police
said an employee later told them the man at one point “made a motion to his
waist that he had a gun.” Police said a sergeant saw the man still wearing the
white mask and walking close to an access road near the mall after the incident.
The man tried to flee the scene, but was taken into custody, according to
police. Police said officials found a black BB gun as well as several stolen
necklaces and watches during the arrest.
whdh.com
Washington, DC: Two boys charged in robbery, burglary and theft incidents
throughout D.C.
D.C. Police arrested a 14-year-old boy and a 12-year-old boy over the weekend
and charged them with multiple counts of armed robbery, burglary and theft. The
14-year-old is accused of committing armed robbery with a gun on two occasions
in the 1200 block of 11th Street NW. Police said the first case took place
shortly before 11:15 p.m. on March 25. The teen was part of a group in a robbery
in which a handgun was flashed and a store employee was assaulted. The group
took property and fled the scene. The second case occurred at about 3:30 p.m.
Friday. Police said the 14-year-old was part of a group of suspects who entered
a business and brandished a gun before fleeing with property. The teen was
arrested Friday. The 12-year-old was arrested Saturday after police said he was
responsible for multiple incidents of theft and one burglary.
washingtontimes.com
UK: Leeds, England: Police praise 'brave' shop worker who tackled gun-wielding
robber
Police
have hailed a shop worker as a hero after he tackled a "desperate and dangerous"
gun-wielding man who had been on a robbery spree. Marlon Stewart had threatened
six people and stolen a car when Niall Stranix, 61, tackled him as he demanded
money in a One Stop store in Leeds. Stewart, 37, was jailed for 10 years and
four months on Monday. After the sentencing at Leeds Crown Court, Det Insp Ryan
Malyk said Mr Stranix had shown "incredible bravery". West Yorkshire Police said
on 19 July last year Stewart, of Chapel Allerton, had committed 13 crimes in
the space of about 20 minutes.
bbc.com
Overland Overland, MO: Armored Car robbery video reveals surprising actions
FOX
2 has obtained new video of an armored car robbery you must see to believe. It
shows suspects determined to commit their crime even with police in sight. It
also shows the suspects struggle with several apparent bags of cash before
making several unusual moves. Fox2 reported that Loomis had only one guard on
duty, but Loomis would not comment. Loomis had reported to Police the loss of on
$2500.
fox2now.com
Fort Myers, FL: Man sentenced to 6 years in prison for burglarizing gas station
during Hurricane Ian
Louisville, KY: Man charged in 8-month string of armed robberies of Liquor and
C-Stores
Chester, NJ: Police Increase Patrols To Crack Down On Retail Theft
Auckland, New Zealand: Two supermarkets targeted by smash-and-grab thieves
overnight
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•
C-Store – Berwick, PA
– Robbery
•
C-Store – Alexandria,
VA – Armed Robbery / Clerk wounded
•
C-Store – Stallings,
NC - Robbery
•
C-Store – Springfield,
PA - Robbery
•
Clothing – Oak Brook,
IL – Robbery
•
Collectables – Carson
City, NV – Robbery
•
Gas Station – Jackson,
MI – Armed Robbery
•
Gas Station – North
Massapequa, NY – Armed Robbery
•
Grocery – Grove, OK –
Armed Robbery
•
Grocery – Overland, MO
– Armed Robbery
•
Grocery – Missoula, MT
- Robbery
•
Grocery – Stratford,
CT – Robbery
•
Guns – Stratford, CT –
Burglary
•
Hardware –
Chattanooga, TN – Burglary
•
Hardware –
Madisonville, KY – Robbery
•
Hardware – Lubbock, TX
– Armed Robbery
•
Jewelry – Peabody, MA
– Armed Robbery
•
Jewelry - Winston Salem, NC - Robbery
•
Jewelry - Richmond Heights, MO - Robbery
•
Jewelry - San Francisco, CA – Burglary
•
Restaurant – Norfolk,
VA – Burglary
•
Restaurant –
Arlington, VA – Robbery
•
Walgreens –
Stratford,CT – Robbery
•
Walmart – Columbus, IN
- Robbery
Daily Totals:
• 20 robberies
• 4 burglaries
• 1 shooting
• 0 killed |
Click to enlarge map
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Angie Cahill, CFI named Asset Protection Manager for HelloFresh
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Quality - Diversity - Industry Obligation
Director of Retail Solutions - North America
Denver, CO - posted
April 5
This role will be focused on selling our SaaS retail crime intelligence platform
by developing new prospects, and progressing Enterprise level prospects through
our sales process. You will report directly to the VP of Retail Solutions -
North America, and work alongside our Marketing, Partnerships and Customer
Success team to grow our customer base...
Manager, Regional Loss Prevention
Minneapolis, MN -
posted April 4
This position is responsible for managing all aspects of loss prevention for a
geographic area to reduce and control shortage and other financial losses in
124+ company stores. The coverage areas average $850+ million in sales
revenue...
Field Loss Prevention Manager
Atlanta, GA -
posted March 21
As a Field Loss Prevention Manager (FLPM) you will coordinate Loss Prevention
and Safety Programs intended to protect Staples assets and ensure a safe work
environment within Staples Retail locations. FLPM’s are depended on to be an
expert in auditing, investigating, and training...
Corporate Risk Manager
Charlotte or Raleigh, NC - posted
February 14
Summary of Role and Responsibilities: Proactive approach to preventing
losses/injuries whether they are to our employees, third parties or customers
valuables. They include cash in transit, auto losses or injuries; Report all
incidents, claims and losses which may expose the company to financial losses
whether they are covered by insurance or not...
Director of Asset Protection & Safety
Mount Horeb, WI - posted
January 27
The Director of Asset Protection and Safety is responsible for developing
strategies, supporting initiatives, and creating a vibrant culture relating to
all aspects of asset protection and safety throughout the organization. As the
expert strategist and leader of asset protection and safety, this role applies
broad knowledge and seasoned experience to address risks...
Loss Prevention Analyst
Ashburn, VA - posted
February 21
This position pays $67,725 - $75,000 per year:
The LP Analyst protects the company’s assets from internal theft by using
investigative resources (i.e., exception-based reporting (EBR), micros
reporting, inventory reporting, CCTV, etc.). The primary responsibility of the
LP Analyst is to identify potential loss prevention issues such as employee
theft in SSP America’s operation across North America...
Manager of Asset Protection (Corporate and DC)
North Kingstown, RI - posted
February 17
The Manager of Asset Protection - Corporate and Distribution Center (“DC”) role
at Ocean State Job Lot (“OSJL” and “Company”) will have overall responsibility
for the ongoing safety and security of all operations throughout the corporate
office and supply chain...
Business Continuity Planning Manager
Jacksonville, FL - posted
January 26
Responsible for developing, implementing and managing the company's Business
Continuity (BCP) and Life Safety Programs to include but not limited to
emergency response, disaster recovery and site preparedness plans for critical
business functions across the organization. In addition, the position will
develop and lead testing requirements to ensure these programs are effective and
can be executed in the event of a disaster/crisis...
Region Asset Protection Manager-St Augustine and Daytona Beach Market
Jacksonville, FL - posted
January 18
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups' response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
Region Asset Protection Manager: Fresco y Mas Banner
Hialeah, FL - posted
January 18
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups' response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
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Featured Jobs
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The age of the email has truly changed the way humans communicate both
personally and professionally, with emails becoming that fast pitch right down
the middle and stinging the catcher's hand when they least expect it, and
oftentimes first thing in the morning before you've even had time to drink your
first cup of coffee. It has almost become an accepted practice for many to
compose their negative or conflicting thoughts about the day's events or
conversations and push that send button after everyone has left so they don't
have to face the receiver and so that they can almost act innocent the next day
as if some imposter sent it the night before. It's almost as if the email world
has offered some sort of anonymity to senders, even when it comes from their own
address.
Just a Thought, Gus
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