The D&D Daily Mobile Edition
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Moving Up
Sponsored by
Agilence
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Christopher
Holbert promoted to Director, Supply Chain Loss Prevention and Safety for Ross
Stores
Christopher was previously the Sr. Manager Operations - Supply Chain LP and
Safety for the retailer for over a year before this promotion. He's held various
other loss prevention leadership positions including Regional Asset Protection
Manager for Stage Stores, District LP Manager for Sears Holdings Corporation,
Regional LP and Safety Director for Lowe's, LP Manager for LDI Computer
Superstores and LP Manager for May Department Stores. Congratulations
Christopher! |
Submit Your New Corporate
Hires/Promotions
or New Position |
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News Brief
Sponsored by WG Security Products, Inc.
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NRF Announces Speaker Lineup for PROTECT 2018
Presenters Include Office Depot, Barnes & Noble, Gap, The Home Depot, Kroger
Nearly
90 industry leaders will speak as over 2,500 retailers, loss prevention
executives, cybersecurity experts and law enforcement officers assemble in
Dallas June 11-13 at the annual
NRF PROTECT conference. This year’s program is presented jointly by the
National Retail Federation and the Food Marketing Institute.
The speaker lineup begins June 12 with a look at the retail industry’s response
to the devastation caused by Hurricane Harvey and other natural disasters titled
“Retail to the Rescue.” Attendees will hear from The Home Depot Vice
President of the Gulf Region
B.J. Powers, Gallery Furniture owner
Jim “Mack” McIngvale and The Kroger Co. Vice President of Operations,
Houston Division Mike Krell on how to prepare for an impending crisis and manage
both the human element and operational stability in severe situations.
JCPenney Company Chairman and CEO
Marvin Ellison will share his perspective on the evolving retail climate and
the actions, insights and objectives that leaders face in a session on “Leading
in Uncertain Times.”
In addition to main stage speakers, eight concurrent speaker sessions will
feature
Caleb Popow, Abercrombie & Fitch’s southeast regional manager for asset
protection; Barnes & Noble Vice President of Loss Prevention
Rosamaria Sostilio; The Container Store Vice President of Loss Prevention,
Payroll, Benefits and Legal
Joan Manson; Supervalu Director of Loss Prevention
Kelly Brandes and Senior Vice President of Legal
Andre Lamere; and Office Depot Director of Loss Prevention Technology
Don Burkett and Director of Corporate Investigations
George Soto.
Read full press release here.
nrf.com
ISC West - Best New Product
IPConfigure’s Orchid Core VMS for AXIS Camera Application Platform (ACAP)
named Best New Product
Allegion’s Von Duprin Remote Undogging and Monitoring Kit takes Judges’
Choice Award. IPConfigure was recognized with the Best New Product award
for its Orchid Core VMS for AXIS Camera Application Platform (ACAP)
yesterday in the 2018 SIA New Product Showcase (NPS).
prweb.com
Axis “Magically” Introduces New Products
Axis Communications once again used a little bit of magic to introduce
its new and innovative products. This year’s press breakfast featured
Haken Hansson, the company’s global product manager, audio who
entertained those in attendance with magic tricks.
Martin Gren, founder of Axis Communications and Fredrik Nilsson, Vice
President, Americas, joined the fun by incorporating a game of Security
Industry Jeopardy, to discuss several new products, including the AXIS
Companion Eye mini L, a fixed mini dome with a compact design for indoor
use, and AXIS Companion Bullet mini LE, an outdoor-ready fixed,
bullet-style camera.
sdmmag.com
U.S. Artificial Intelligence Company
Launches Loss Prevention System to Transform Multi-Location Security
After three years in stealth mode, artificial intelligence (AI) company,
DeepCam, has
announced the release of a system that will revolutionize retail loss
prevention. At the International Security Conference & Exposition (ISC
West) today, DeepCam introduced Retail by DeepCam, a plug-and-play
system that drastically improves retail loss prevention and slashes
operational costs with DeepCam Advice, a proprietary biometric-enhanced
recommendation engine that identifies shoplifting and other suspicious
behaviors.
To download videos and photos about DeepCam, visit
DeepCamAI.com/press-center.
Retail by DeepCam is designed specifically for multi-location stores,
which may already have some kind of loss prevention system but likely
miss the vast majority of shoplifters. DeepCam Advice looks for
shoplifting and other suspicious behaviors that indicate further
attention. Loss Prevention personnel review these incidents, tagging
those they identify as shoplifters who should not be allowed back in the
store. Then the system notifies store employees, allowing managers to
stop the criminal and ban them from entering again.
prweb.com
Springfield's Walmarts are Getting Stolen
From Less Often
The year is 2013 and Springfield police are up to their necks in the
same kind of report. Major Kirk Manlove with the Springfield PD says
most of those calls came from one of five stores, each happening the
same way.
"We started seeing that our commercial robberies were going up
significantly,” he says. "It was people from Walmart trying to prevent a
shoplifting and it escalated into a violent episode out on the parking
lot. Which would then turn into a robbery."
That's when police intervened and sat down with Walmart managers to make
some suggestions.
"Provide a uniform presence out there, check receipts at the door, have
some video monitoring, and other crime prevention methods,” he lists.
Walmart spokesperson Ragan Dickens says the suggested changes have acted
as not only a way to catch bad guys but have also become a crime
deterrent.
Now it seems the suggestions are working.
Fast forward to 2017 and Manlove says the number of those robberies
happening at any of the five Wal-Mart stores has gone down nearly two
thirds.
"We've gone from 905 [Walmart shoplifting cases in 2013] to 315 this
year. So it's been really beneficial," Major Manlove says. ozarksfirst.com
Shenandoah, TX: Woman claims OshKosh employees
accused her of shoplifting; used the "heart attack" line as a code to get police
to respond
A local woman is speaking out after she claims she was profiled while shopping
at an OshKosh store near The Woodlands. She says police were called simply
because she's black. It's a shopping experience Q Moses wants to forget. She was
shopping with her 15-year-old daughter. "I had a bag full of items and clothes
in my arms with the hangers, and I had every intention of buying," Moses said.
But employees thought she was a shoplifter. They used the "heart attack" line as
a code to get police to respond. When they arrived, the Shenandoah PD officers
started questioning Moses and her daughter. "He went on to say, 'Ma'am, because
you're a black woman with a large bag, that's probably the reason for this
premature call,'" Moses said.
khou.com
What the CFO's Are Reading
Data Privacy Hoopla Is a Wake-Up Call
Retailers, banks, and other companies that collect customer data online
must respond to growing concern among consumers.
With Mark Zuckerberg enduring
another day of grilling by members of Congress on Wednesday, it’s
difficult to escape the conclusion that a watershed moment in the annals
of consumer
data privacy is at hand.
But even before the
Cambridge Analytica scandal came to light, consumers were up in arms
over how their personal online shopping histories, banking data,
social-media posts, and other information were being used.
That’s apparent from the results of a survey of more than 7,000 U.S.
consumers with bank accounts, conducted in December 2017 by management
consulting firm A.T. Kearney.
About a third of the participants said that the way payment providers
use their payment and purchase data is “an invasion of privacy that
should be prohibited.” Another third characterized such usage as “a
necessary evil” with only occasional benefits for consumers. (See
chart.)
cfo.com
Professional Jewelry Thieves - “The
Aristocrats of Crime”
Old School Jewelry Heists Are on the Rise—And Celebrities Are the Target
Stickups, smash-and-grabs, and inside jobs: Why all the high-tech
security can't stop them.
Despite the modern world’s obsession with security and all the
scientific advances devoted to ensuring it, old-fashioned jewelry heists
continue to occur and continue to arouse alarm. Part of the reason for
their prevalence, experts say, is the enduring appeal of the bounty.
But other factors are at play, including our society’s new open access,
social media–driven lifestyle. “People just don’t realize what they open
themselves up to by being public about certain kinds of assets.”
There’s also the Robin Hood element of this kind of crime, which has
long made it appealing to movie executives as well as criminals. (Ocean’s
8, Hollywood’s latest jewelry heist caper—staged at the annual Met
Gala—stars Cate Blanchett and Sandra Bullock. It opens in June.)
“It’s almost normal for people to see the theft of luxury objects as a
victimless crime.”
One way to understand modern jewelry heists is to take a look at who is
committing them and where and who the targets are. Security experts
are quick to mention nerve as one thing that sets these crimes apart
from other thefts, whether the act in question unfolds in plain sight or
via invisible Rube Goldbergian machinations. The whereabouts of
expensive caches of jewelry are frequently already known to the public.
All this might be enough to make you wonder if the Europe of today is
like something out of The Pink Panther, or at least a New Gilded Age
version of it. (In fact, the largest band of criminals—which has its
origins in the former Yugoslavia and is made up of hundreds of loosely
affiliated jewel thieves believed to be responsible for more than 400
heists all over Europe since 1999—is known as the Pink Panthers.)
Here in the United States, the most enterprising jewelry thieves have
been less cinematic in technique, but their resourcefulness can still be
seen as a nose-thumbing to the retailers and brands that make their
names catering to the one percent.
If the recent rash of crimes has a common thread, it’s something that
might actually be a silver lining for jewelry lovers: Many of the
culprits are on the old side and endowed with a tolerance for risk and
chipped nails that their would-be successors have failed to inherit.
“Criminals younger than 40—like most people their age—would rather not
have to perform on the ground.”
townandcountrymag.com
3 Indicted In NY Navy Exchange Bribery,
$5M Alcohol Resale Scheme
Three men were hit with bribery indictments in New York federal court
Tuesday accusing them of a scheme to bribe a Navy employee to purchase
nearly $6.5 million in liquor through a Navy exchange for later resale,
skirting both state excise taxes and restrictions on exchange purchases.
Brooklyn-based Adam Agaev and David Manasherov have been accused of
conspiring with former Navy employee Eric J. Jex to purchase around
$5.18 million worth of liquor they weren't eligible to purchase, while
Freeport, New York-based Edwin D. Fragoso stands accused of purchasing
$1.3 million worth of liquor through Jex, the U.S. Department of Justice
said.
Jex, who pled guilty to a bribery charge is scheduled to be sentenced
May 11, was a supervisor of the Navy exchange, or NEX, at Mitchel Field,
a former Air Force base on Long Island that still has military housing
and shopping facilities. Jex had direct authority to make decisions on
large orders and ordered large amounts of liquor at the request of Agaev,
Manasherov and Fragoso despite them not qualifying to purchase at the
NEX.
The liquor was sold to the trio at “significant discounts,” liquor
bought by Agaev and Manasherov purchased for $3.21 million, a nearly $2
million discount, and the liquor bought by Fragoso, worth $1.3 million,
purchased for around $870k.
Jex received kickbacks between $5 and $20 per case of liquor adding up
to more than $250,000 across all sales. The trio then resold that liquor
for profit.
law360.com
Aetna whistleblower accuses CVS of false
claims, unsealed lawsuit reveals
Retail pharmacy giant CVS has been accused of improperly reporting drug
prices to the Medicare agency, a recently unsealed lawsuit has revealed.
The 2014
lawsuit (PDF), filed by a senior actuary at Aetna, claims CVS
Caremark billed the Centers for Medicare & Medicaid Services more for
Part D drugs than it paid to retail pharmacies in the insurer's network,
and kept the remaining difference. The complaint alleges that CVS failed
to report the higher prices to CMS despite federal regulations requiring
PBMs to report "pass-through" prices.
Aetna's Head Actuary for Medicare Part D, Sarah Behnke, claims the
fraudulent claims cost Medicare and patients more than $1 billion,
beginning as early as 2007. CVS has denied the allegations, which come
to light during a proposed and
controversial merger between the two entities.
The government indicated April 2 that it will not intervene in the case
at this time, but Thomas said the allegations shine a light on the
secrecy of PBM pricing. fiercehealthcare.com
Federal Court Concludes That 7-Eleven
Franchisees Are Not Employees of 7-Eleven
In November 2017, four convenience store franchisees brought suit in
federal court against 7-Eleven, Inc., alleging that they and all other
franchisees were employees of 7-Eleven.
Because the franchise agreements explicitly provided that franchisees
“control the manner and means of the operation” of their stores and
“exercise complete control over and all responsibility for all labor
relations and the conduct of [franchisees’] agents and employees,
including the day-to-day operations” of franchisees’ stores and
employees, the court concluded that such minimal control was
insufficient to make franchisees common law employees of 7-Eleven.
The federal court’s decision is a welcome one for franchisors that have
sound franchise agreements and practices in place. It is certainly
possible that the court would have reached a different conclusion had
7-Eleven’s franchise agreement or practices provided for 7-Eleven to
have a greater right to exercise control over franchisees.
natlawreview.com
Mobile scan-and-go shopping: The future
of retail is now
As brick-and-mortar retailers look to enhance the in-store experience to
compete with the e-commerce giants, they must contend with the
unprecedented challenges posed by decreasing revenues and escalating
costs.
But for those who invest smartly in the right digital initiatives, there
are huge opportunities. For this reason, transformative technologies
such as mobile scan-and-go solutions are gaining momentum across the
world.
Indeed, merchants can use mobile scan-and-go to increase average revenue
per user (ARPU), boost loyalty, deliver an enhanced customer experience,
and create operational efficiencies.
mobilepaymentstoday.com
Maybe Trump should be attacking Walmart, not Amazon
If President Trump really cares about small businesses threatened by giant
retailers, the proper target isn't Amazon. It's Walmart.
Trump's Treasury Secretary, Steven Mnuchin, joined in the fight on April 6,
telling CNBC that Amazon has "absolutely dominated the retail business; they've
put tons of retailers out of business. The president is focused on Amazon and
the economic issues that are impacting retailers all around the country."
But Walmart, not Amazon, is the true titan of retail, and it's also a scarier
small-business bogeyman. Walmart's 2017 revenue was $486 billion. Amazon's was
just $178 billion. That makes Walmart 2.7 times larger than Amazon. Walmart
employs 2.3 million people, 1.5 million of them in the United States. Amazon
employs 566,000 (and doesn't break out US numbers). Walmart isn't growing as
fast as Amazon, which is the biggest retailer online, but Walmart still has a
much bigger footprint in the US economy.
Walmart probably hurts small businesses more than Amazon does, as well. The
Walmart effect is well-known, by now. When a Walmart opens up, nearby
retailers go bust by the dozens, because they can't match Walmart's scale or low
prices. To preserve local businesses, some communities won't even let Walmart
open stores.
yahoo.com
Mall vacancy rate is highest in six years
Vacancy rate at regional malls increased only minimally - to 8.4% from 8.3% in
Q4 2017 - but that the 435,000 sq. ft. of net absorption was the lowest for any
quarter in more than five years. Neighborhood and community shopping centers in
41 of the 77 metropolitan areas also saw an uptick in vacancies during the 12
months ending on March 31.
chainstoreage.com
Rite Aid Shareholders Sour on Albertsons
Deal
Convenience stores sales surged 9.3% to
$601.1 billion in 2017
Bon-Ton may be headed for liquidation
after losing key bid condition
Quarterly Results
Bed Bath & Beyond Q4 comp's down 0.6%, net sales up 5.2%, full yr comp's
down 1.3%, net sales up 1.1%
Rite Aid Q4 Retail Pharmacy comp's down 1.7%, pharmacy down 2.3%,
front-end down 0.6%, sales down 8.6%
Rite Aid full yr Retail Pharmacy comp's down 2.9%, pharmacy down 3.9%,
front end down 0.8%, sales down 6.1%
All the News - One Place - One Source - One
Time The D&D Daily respects your time
and doesn't filter retail's reality
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eBay Global Asset Protection
Partnerning with Retailers Offensively Against Crime and
Theft (PROACT), since 2007
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San Antonio warehouse
raided in suspicion of $500k fencing scheme involving eBay
One man is facing charges in connection to a half-million dollar fencing
scheme police discovered Wednesday afternoon.
Authorities said stolen items including tools, weed eaters and fixtures were
discovered in a Northwest Side warehouse in the 7100 block of Eckhert Road
on Wednesday morning.
Investigators were tipped off to the business operating under the name Guero
Tools. While registered with the state, the business didn't pay federal or
state taxes, according to San Antonio Police Department spokesman Carlos
Ortiz.
Detectives from the Repeat Offenders Program said the group operated online
through eBay, Facebook and Craigslist for some time. buying stolen items and
making money by selling those items.
Read more
For further information on PROACT, email inquiries to
PROACT@eBay.com.
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Vendor Spotlight
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An INVITATION ONLY NETWORKING EVENT for
Asset Protection, Loss Prevention and Safety Leaders in the Retail Industry.
The most memorable and must attend event(s) is held annually at
major industry trade shows.
Join us when The CRAZE
returns to RILA’s 2018 Retail Asset Protection Conference in Orlando Florida.
Monday, April 30th
Andretti Indoor Karting & Games
9299 Universal Blvd, Orlando, FL 32819, USA
Watch
Out For Your Invite or
Visit the Event Website to See if You Qualify!
The CRAZE at RILA 2018 is made possible by these sponsors:
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U.S. DEPARTMENT OF HOMELAND SECURITY
Secretary Kirstjen M. Nielsen to Speak at RSA Conference
Secretary of Homeland Security Kirstjen M. Nielsen will speak at the 2018 RSA
Conference on Tuesday, April 17 at 1:05PM EDT/10:05AM PDT. Secretary Nielsen
will lay out the Department of Homeland Security’s cybersecurity priorities and
policies in addition to addressing the cyber threats affecting the United States
today. Following her remarks, Secretary Nielsen will also participate in a
fireside chat on cybersecurity issues.
You can watch the livestream of Secretary Nielsen’s remarks
here.
dhs.gov
NSA calls for cyber security community
collaboration
Through collaborative action, the cyber security community can have an effect on
the adversary, according to Dave Hogue, technical director of the NSA’s
Cybersecurity Threat Operations Center (NCTOC).
“By tackling the adversary at the top of the ‘pyramid
of pain’ where their behaviour sits, we can force them to reinvent
themselves. So for the cyber security community, if we can work together, unify
our results and build those layers of defences, we can have an effect on the
adversary,” he told the CyberUK 2018 conference in Manchester.
“Adversaries are getting into networks using very non-technical means, taking
advantage of hardware and software that is not patched up to date and bad
security practices such as using applications that are no longer supported.”
The “most disturbing” thing, said Hogue, is that adversaries are taking
advantage of things that would be blocked by following best practice advice
that has been available for months and even years such as implementing
application whitelisting, role-based access controls, and two-factor
authentication.
He said cyber defenders have to work together, underlining the theme of
collaboration as a community and with government, industry and academia to
enable thorough, sustained defence campaigns that make it costly for cyber
attackers to operate. computerweekly.com
2.6 Billion-Plus Data Records Breached Last Year
Most exposed data records caused by human error
Every minute, nearly 5,000 data records are lost or stolen somewhere around the
globe: that’s more than 7.1 million a day.
New data from security firm Gemalto's annual Breach Level Index calculated more
than 2.6 billion data records were compromised in 2017 – either lost, stolen, or
left exposed online – an 88% increase from 2016.
The good news is that the number of publicly reported data breaches dropped by
11%, to 1,765 last year. Even so, there were more data records compromised than
ever before, many of which (1.9 billion) were the result of human error such as
misconfigured databases and negligent handling or disposal of records. Human
error-borne incidents rose an eye-popping 580% last year over 2016.
One trend driving the human error problem is the wave of organizations
misconfiguring their online server instances, as well as incorrectly assuming
the cloud provider handles all of their data security. "They automatically
assume since they are going to the cloud, things are secure. Well, they're not,"
says Jason Hart, vice president and CTO for data protection at Gemalto. "You
still need to configure it properly, and see that your data is secured. It's not
AWS [Amazon Web Services] that's the custodian of the data."
darkreading.com
Cross-channel fraud detection
How performing behavioral analysis across silos can help detect sophisticated
attacks.
Security teams have become overwhelmed by the sheer volume of data that needs to
be analyzed to find evidence of fraud. To complicate matters, most online fraud
detection solutions are still focused on monitoring specific channels or silos.
Rules are running out of gas
First-generation tools for identifying fraud use rules-based architectures that
only look at historical data and statistical models in a specific community or
area.
Automated attacks and the speed with which fraudsters can modify their
techniques — to avoid detection and find weaknesses across all channels —
continue to put pressure on rules-based systems. This slows the detection of new
attacks and increases false positives, as rule libraries expand in breadth and
complexity trying to keep up with new fraudulent activity.
Clearly, organizations need a different approach. Specifically, one that takes a
behavioral view of threats across all channels from retail to online, from
mobile to legacy systems, and monitors as many transactions as possible.
The attack surface is getting bigger
Automation is needed and already used by fraudsters
These hurdles beg for a fresh perspective such as the use of the newer
generation machine learning and analytics technologies that can address the
challenge of cross channel fraud in a holistic manner.
For example, one of the leading challenges associated with implementing
cross-channel fraud detection is the danger of fragmentation, where detection,
alerting and case management practices have historically been operated as
separate silo activities, when they should be managed as one.
Combining access and transaction data from multiple channels into data lakes
where both machine learning and advanced analytics can be applied to derive
meaningful relationships in real or near real time is one way to avoid this
problem.
csoonline.com
Security Think Tank: Approaches to effective web
security
My approach to keeping the web security of any enterprise up to an appropriate
security level is to consider it akin to herding cats. In this scenario, the
cats are my enterprise people: the employees, the consultants and the suppliers.
I might think I have a good idea about their general web behaviour, but I can
guarantee I will not be able to accurately predict their exact actions.
If I were to block a webmail service from the main network of a company and tell
users what they should use instead, I would hope employees would do as advised.
The reality, however, is that:
● Some employees will follow the rules.
● Some employees will navigate the rules. For example, they might use an
alternative, more exotic webmail service that was not blocked (and is probably
even less secure) - or simply jump off the network on to a public internet
connection - perhaps even using their own device.
● Some employees will ignore the rules and find a way to bypass the security.
Therefore the main web security challenge is how to "herd the cats" and ensure
employees follow recommended security procedures. I would recommend
organisations take the following approach:
1. Respond to employee needs.
2. Provide a secure environment.
3. Track corporate technology use.
computerweekly.com
Stripping the Attacker Naked
How cyber threat intelligence can help you gain a better understanding of the
enemy and why that gives security teams the upper hand.
Everyone must be as prepared as possible to handle threats. Preparation requires
enhancement not only of defenses but of response processes too, and to
accomplish this, it's essential to gain a better understanding of the enemy.
There are a few key areas that demand our sustained focus in order to achieve
these goals. First, security personnel must identify the "crown jewels" - the
vital data needing protection. It's then important to understand what the
motivation and profile of an attacker is. After establishing this, the next
steps involve identifying who has legitimate access to those assets, then,
finally, working out what the potential attack vectors are against legitimate
users and the infrastructure that hosts the crown jewels themselves.
It's imperative to have a clear vision and understanding of the cyber terrain,
assets being protected, and capabilities of the enemy. This enables us to better
re-enforce defenses where we can and have the know-how to respond properly where
we can't. Ultimately, it's about establishing a process that will eventually
lead to the infusion of cyber threat intelligence information into the defense
and response apparatus.
Yes, cybercriminals might want to steal credit card numbers, but this is
obvious, and so it's important to think a bit more like them to work out what
else they might be after. Can they lock down a part of a system using ransomware
that will prevent selling products? Is this a type of bribery to keep the
company out of large distributed denial-of-service attacks? Is the organization
selling products delivered in unidentified brown boxes of a very personal nature
to buyers, and, therefore, is the mere fact that customer names end up in the
public sphere going to create problems?
Based on more specific attack scenarios, it may be easier to align defensive
measures - but this brings up additional questions. For instance, if a company
only sells products to US-based customers, could you block foreign connections
using geolocation? It might also open questions related to legal liabilities,
due care, and diligence obligations, which could drive more specific processes
on how to respond to different types of incidents.
Regarding cyber threat intelligence more specifically, understanding attackers
can allow for the extraction of very specific indicators of attack or of
compromise from the various databases commercially available. This might enable
the focus to be a little more on criminal adversaries and their modus operandi
instead of going very wide and generating a ton of false positives. Then, it
could be possible to study their techniques and ask ourselves if we have what we
need in our infrastructure to prevent them from using their tools and
techniques.
By using a more practical and specific approach, organizations can gain the
ability to invest precious cybersecurity dollars on things that matter most to a
business model and its protection. By knowing the enemy inside out, and by being
one step ahead, control is regained. What adversaries consider their attack
playground is effectively our arena, and as security professionals, we rule it.
It is for us to step up and - when they trespass on our turf - leave them
standing naked and defenseless.
darkreading.com
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GOLD SPONSOR
Cloud-Based, Data-Driven
Retail Solutions
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solutions. Tony D'Onofrio, Chief Customer Officer for Tyco Retail Solutions,
talks about Tyco’s latest innovations, the trends shaping retail, and the new
technologies that excite him the most.
The Zellman Group’s Stuart Levine
Talks ORC, Travel Hacks & More
In this wide-ranging "Quick" Take, Stuart Levine, CEO of
The Zellman Group,
covers everything from gift card fraud to airport travel to his “5-minute tip.”
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Miss an
episode? Catch all our "Live in NYC" 2018 videos
here.
Get involved in our next broadcast in June at NRF Protect in Dallas.
Contact us! |
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e-commerce
Sponsored by The Zellman Group
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Protecting Your Brand Online
Is Your Third Party Safe?
Ad Agency Group Sharpens Focus on Brand Safety with New Bureau
As advertisers become more concerned about where their messages appear online, a
major trade group representing ad agencies is putting together a bureau that
will create standards to protect brands. The 4A’s says the problem needs an
industry-wide response.
“Brand safety” may seem an odd buzzword, but in the age of digital advertising
across the sprawling internet, a brand’s reputation can get hit hard if an ad
appears in the wrong place. With that in mind,
The American Association of
Advertising Agencies (The 4A’s) is announcing a new initiative to keep ads
out of “unsafe environments.”
The Advertiser Protection Bureau (APB), announced to the group’s members last
month and to the public
at The 4A’s Accelerate conference this week, will bring together executives
from a number of holding companies that represent ad agencies. The program will
create a process for flagging instances of ads appearing in an environment that
the advertiser might find undesirable, notifying ad agencies, and investigating
what happened.
Louis Jones, The 4A’s executive vice president of media and data, says the goal
of the bureau is to enlist the industry to address brand safety collectively. associationsnow.com
Adidas and Reebok take action against 53
e-commerce sellers
Adidas and Reebok have filed a claim accusing 53 e-commerce sellers of
trademark infringement, counterfeiting and unfair competition.
The sporting brands, which are seeking $2 million from each seller for each
infringement, filed the complaint at the US District Court for the Southern
District of Florida on April 9.
The individuals and entities listed as defendants are allegedly “promoting,
selling, offering for sale, and distributing goods bearing counterfeits” and
imitations of the sporting companies’ trademarks.
Adidas and Reebok claimed that e-commerce stores and social media accounts
including eBay, Bonanza, and Instagram are being used to sell the illicit
products. The sellers are of “unknown make up” but allegedly reside and
operate in foreign jurisdictions, directing their business towards US
customers.
worldipreview.com
Walmart becomes more selective about who sells on
its marketplace
The retailer’s website—where third-party vendors sell their own wares—is adding
far fewer sellers a month compared with a year ago, according to data tracker
Marketplace Pulse.
The slowdown mirrors a deceleration in growth at Walmart’s e-commerce business
last quarter, which spooked shareholders and renewed concerns about the
investments Walmart is making to catch up with Amazon, such as its recent
expansion of grocery home delivery to 100 markets.
Sellers must be pre-approved by Walmart to enter its marketplace—unlike
Amazon’s, which takes all comers, many of whom never end up selling a single
product, Kaziukenas says. Close to 3,000 sellers join one of Amazon’s global
marketplaces each day, according to Marketplace Pulse, which tracks the sales
performance and customer reviews of millions of online vendors. Amazon has more
than 2 million sellers in the U.S. alone.
digitalcommerce360.com
Online retailer ASOS reports first-half sales
up 27 pct
UPS Study: Purchases From Marketplaces Nearly
Universal; Retail Now Global As E-Commerce Shoppers Cross Borders
Snap is testing commerce with Snapchat
Discover publishers
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"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
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ORC News
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Bellingham, WA: SpookShop former employee
arrested for theft of nearly $200,000 of merchandise, over 16,000 items posted
on the internet
A former employee of the SpookShop was arrested by the Whatcom County Sheriff's
Sunday after he allegedly used a key to enter the Bellingham store multiple
times and stole thousands of dollars in costumes, selling them online and
leaving the costume store "struggling to stay in business." The arrest of Ronald
J. Bally, 59, was the result of an investigation that began after the store
owner began noticing missing costumes, wigs and masks. Bally had worked at the
store for 12 years, quitting in 2016. In total, 141 boxes of costumes were
seized from Bally's home. Bally told detectives 45 of the boxes contained
costumes he bought on Craigslist, but he had no receipts for the costumes, which
reportedly were worth $10,000 wholesale. Between April 2016 and February 2018,
the account had 16,341 items posted on eBay for sale.
bellinghamherald.com
Houston, TX: Jewelry Wholesale Employee tried
crossing TX/MX border after $50,000+ diamond heist
A 22-year-old employee of a Houston diamond wholesaler has been arrested and
charged in a diamond heist. The alleged "inside job" started in southwest
Houston where Delta Gems Diamond Wholesale has its office, and ended on the
Texas-Mexico border at a crossing checkpoint. Aisha Garcia is charged with two
counts of theft, a third-degree felony, because the value of the stolen stones
is said to be between $30,000 and $150,000. According to the probable cause
document, Garcia took diamonds out of the office on occasion, to deliver them to
jewelers. Last month, she allegedly took two bags of diamonds, including a pair
valued at about $9,000 each.
abc13.com
North Bay Village, FL: Thief makes off with
$50,000 worth of sunglasses and watches while Security Guard looks on
Security cameras last weekend recorded a brazen thief making off with about
$50,000 worth of designer sunglasses and Movado watches from a business -- right
under the nose of a security guard. The stolen merchandise were in about 12
packages that were delivered by UPS on Friday afternoon. The packages were
stolen Saturday night around 7:30 p.m., before the store owner unloaded the
delivery. The store owner said package reception at Grandview Palace Marina
signed and accepted the packages, but building security released them to the man
without asking him to show any identification. The store owner thinks it may
have been an inside job.
local10.com
Lake Oswego, OR: Bike Shop Owner tracks down his
$35,000 of stolen merchandise
Lake Oswego bicycle shop is in the process of recovering stolen merchandise just
weeks after it was burglarized. Champoux says one of those people called the
bicycle shop on the last day of March and about an hour later, he walked in
asking about a road bike. The guy eventually left without buying anything, but
Champoux says he returned during the overnight hours and broke inside through a
back door.
Champoux says the guy stole a high-end bike, several frames, wheels, and other
accessories totaling more than $35,000. He and his colleagues wasted no time
trying to get their stuff back. They scoured websites like Craigslist and eBay
and they spotted a bike that looked awfully familiar. “You could see the serial
number of the frame,” said Champoux. “We researched it and found an invoice with
that serial number.” That vigilante work led authorities to a home in Issaquah,
Washington. Champoux says officers found a lot of Lakeside’s stolen merchandise,
as well as other stolen items.
kgw.com
Dothan,
AL: Woman stole nearly $5,000 in ink cartridges, headphones from Sam's Club
Tracy Carlino, 47, is charged with First Degree Theft for allegedly stealing the
merchandise from Sam’s Club in Dothan last year, she was arrested earlier this
week. Evidence shows Carlino stole the cartridges and headphones during two
trips to the store by concealing the merchandise in larger boxes that she paid
for. Police said, “We believe Carlino sold the stolen cartridges online,”,
estimating the stolen property is valued at slightly more than $4,300.
wtvy.com
Winchester, VA: Three face shoplifting charges on
items worth about $2,500 from Apple Blossom Mall
Three people are accused of shoplifting 175 items worth about $2,500 from nine
stores in Apple Blossom Mall on Saturday. Winchester Sheriff’s Office Deputy
Wayne Monse said he was working a private-duty security job at the mall at about
6:20 p.m. when he saw a woman and man on surveillance video shoplifting.
winchesterstar.com
Des Moines County, IA: Staple’s thieves lead
Police on High Speed chase; ends with crash and over $500 in merchandise
recovered
The suspects fled police traveling at speeds of 100 mph until the driver lost
control after hitting the spike strip deployed by Deputies. No one was injured
in the crash. More than $500 in stolen merchandise from Staples in Burlington
was found in the car. The items stolen included headphones, mini speakers and a
cell phone and a webcam among other items.
wqad.com
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Association News
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Retail Crime News
Sponsored by
ADT/Protection 1
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Shootings & Deaths
West Valley City, UT: After a man shoots himself
in the leg at Smith’s grocery store, his bullet shatters and hits three people
Hugo Padilla calmly wheeled a cart full of groceries out from behind the police
tape cordoning off the store where he and his family had been shopping Wednesday
afternoon. On his yellow polo shirt, just beneath his chest, was a red
smattering of his 3-year-old daughter’s blood. Deputy Police Chief Matt Elson
said Cervantes walked up to the store about 2 p.m., fired near the entrance
area, then fled. Officers took the suspected shooter, 36-year-old Rugino
Cervantes, into custody from a nearby apartment complex a few hours later.
sltrib.com
Houston, TX: Argument over the price of a Slim
Jim leads to shooting
A dispute over the price of a Slim Jim beef stick resulted in the owner of a gas
station shooting a man in the leg. The man he shot, Cameron Carson, 25, was
taken to a hospital in stable condition. Carson went inside to purchase a Slim
Jim. As Carson left, the store owner emerged, saying Carson had only paid $1 and
that the Slim Jim actually cost $2.15. Carson shoved the owner during the
argument and it was then that the owner took out his gun and shot Carson.
click2houston.com
Robberies & Thefts
Pasco, WA: Police looking for alleged Walmart
shoplifter who wore a law enforcement hoodie
Police in Pasco are trying to identify a man who was seen trying to take a
shopping cart with camping items from a Walmart. Police reports said the man was
pictured wearing a hoodie that said “Tri-Tech Law Enforcement” during the
alleged shoplift. A Pasco Police officer then saw the man walking with the
Walmart shopping cart near the roadway. As the officer attempted to approach
him, the man pushed the cart into traffic and ran across the street. The
shopping cart contained a tent and a camp ax worth more than $300.
keprtv.com
Polk County, FL: Dollar-store robbery suspect may
be involved in 20 cases
Polk County deputies have arrested a serial armed robber who is suspected of
robbing 20 dollar stores throughout Central Florida and the Tampa Bay area.
Terell Covington, 32, of Bartow, has been charged in three robberies at Dollar
General and Family Dollar stores in Polk County. Covington is also a suspect in
17 similar robberies in Orange, Osceola, Hillsborough and Manatee counties. Polk
detectives worked with multiple Florida law enforcement agencies and the Bureau
of Alcohol, Tobacco and Firearms in the investigation. Another man, 27-year-old
Joshua Patterson of Lakeland, was arrested for being Covington’s getaway driver
during a few of the robberies, the release said.
facebook.com
Beavercreek, OH: 10 Masked Suspects use rocks to
break into Gun shop
Thousands in damages, but suspect fled empty handed. Surveillance video captured
an early morning break-in at Palmer Firearms. The store’s owner said the
suspects got a big surprise after they got inside his gun shop. The suspects
around 2:30 a.m. Wednesday parked their cars in front of the store and ran up to
the front door. They finally decide to target the large window to the side, and
10 people, including three or four girls, jump and climb into the store. But
they can’t find any weapons because the owner of the shop, which has been at
that location for seven years, removed his merchandise from display. Some of the
break-in suspects then turn to vandalism, including one girl who picks up a
laptop and smashes it to the floor.
mydaytondailynews.com
New Haven, CT: Thief has a Bad Day; fleeing from Home
Depot with stolen merchandise, the crook realize he locked the keys to his
stolen BMW inside the car
Daytona Beach, FL: 8th Grade Teacher busted with $500 of
Target merchandise and dozens of Pain Pills
Portland, ME: Dozens of Armed Robberies since late March
UK: Australia: Oscar-winning director Dustin Black wrongly
accused of Shoplifting at Woolworth
Arson & Fire
Sacramento, CA: Fire quickly extinguished outside Sear at
Arden Fair Mall; no damage
Sentencings & Charges
Wilmington, NC: Mattress Firm Armed Robber / Kidnapper
will serve 72-99 Months for gunpoint robbery holding 2 employees in a back room
of the store
Centralia, PA: Domino’s Manager sentenced to 2 years
probation and restitution for theft of $6,000
Bangor, ME: Connecticut Man Sentenced to Nine Years for Robberies
Aurora, IL: 8 years prison for man in two 2017 Aurora robberies
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Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
•
Bike Shop – Lake Oswego, OR – Burglary
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C-Store – Portland, ME – Armed Robbery
•
C-Store – Marlin, TX – Armed Robbery
•
C-Store – Old Orchard Beach, ME – Armed Robbery
•
C-Store – Albany, GA – Armed Robbery
•
C-Store – Marked Tree, AR – Armed Robbery
•
C-Store – Brooklyn, NY – Armed Robbery / Clerk shot,
wounded
•
Circle K – Tucson, AZ – Armed Robbery
•
Computer store – Pasadena, CA – Burglary
•
Dollar General – Springfield, TN – Armed Robbery
•
Dollar General – Newark, DE – Armed Robbery
•
Exxon – Marlin, TX – Armed Robbery
•
Family Dollar – Conway, SC – Armed Robbery
•
Kmart – Huntington Station, NY – Robbery
•
Pharmacy – Livonia, MI – Burglary
•
Southside Pharmacy – Conway, SC – Armed Robbery
•
Verizon – Rochester, MN – Burglary
•
Verizon – Arcadia, CA – Armed Robbery
•
Vilma's Jewelry – Novato, CA – Burglary
•
Walgreens – Conway, SC – Armed Robbery
•
5 Star Nutrition – Shreveport, LA- Burglary
•
7-Eleven – Monterey Park, CA – Armed Robbery
Daily Totals:
• 16
robberies
•
6 burglaries
•
1 shooting
•
0
killings |
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Key duties include developing and implementing strategies and programs to (i)
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Crate and Barrel is America’s most exciting housewares specialty retailer with
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Regional LP Investigator
Northern CA/Phoenix
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution… |
Regional LP Investigator
Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
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Your Career
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Great Mentors Make These
Commitments, Listen, Share Wisdom
Want to Be a great Mentor? Make These 4 Powerful
Commitments
According to a Deloitte survey, 60% of millennials desire a mentor. No matter
your career path, a mentor can help you grow your skills, abilities and
influence, but make sure they commit to these four things.
Commit to your dream
Finding the Perfect Mentor To Guide You to
Success
A mentor is so much more than a teacher. They help mold the qualities that make
you you, and help teach you to overcome challenges, develop your skills and grow
in your career. Here's what qualities the perfect mentor should possess.
Wisdom is the best teacher
Why Good Mentors Don't Tell You What To Do
Good mentors won't tell their mentees what to do. Instead they will listen and
ask relevant questions to bring out the best in that person. Watch this video
with Pernille Lopez, former CEO of IKEA North America for more on what a good
mentor does.
Mentors guide
Shift Your Perspective To Get the Most Out of
Mentoring
The best thing about mentorships is that you're not stuck. Building a mentor
network can help you advance your career even better than just having one
mentor. Here's how to make the most of a mentorship just by understanding
these 3 things.
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Tip of the Day
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Success can not happen without conflict. Because success always challenges the
status quo, regardless, and mandates change. And in order for change to be
successful you need commitment - you need everyone to buy in totally. It's not
good enough for everyone to merely agree and move forward because they'll be
those that merely go thru the motions and don't believe. One can disagree and
still commit but for those who don't engage - commitment is a mere phrase not
reinforced by actions.
Just a Thought,
Gus
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