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Has Convergence Been Achieved In Security? Why Or Why Not?
In today's interconnected world, the lines between physical and digital security
are blurring. This means that threats can easily exploit vulnerabilities in both
realms, potentially causing significant damage. That's why the convergence of
cyber- and physical security systems is becoming increasingly important. It has
already been a topic of discussion in the security market for more than a
decade. To get a reality check, we asked this week's Expert Panel Roundtable:
Has convergence been
achieved in security systems? Why or why not?
Matt
Smitheman - National Account Executive,
Interface Systems LLC
The gap between IT and physical security is narrowing. An important function of
an integrator is to facilitate collaboration and understanding by supporting the
goals of both departments in any project. This can be challenging based on how
siloed the IT and the physical security teams are within an organization. We
invite stakeholders to regular meetings and build consensus around unified
security policies that cover both IT and physical security aspects. Most
physical security professionals are trained to understand the basics of
networking and InfoSec requirements. Because cybersecurity threats evolve so
rapidly, security operators must partner with InfoSec teams fluent in
cybersecurity best practices, policies, and protocols. Organisations can no
longer afford to have physical security and IT not operating in lockstep
together. The promise of 5G and bandwidth becoming economically capable of
supporting advanced analytics and evidentiary or archival cloud storage will be
one of the next steps in driving complete synergy.
Read more here
The U.S. Crime Surge
The Retail Impact
Homeland Security Investigations & US Attorneys
Work With Retailers to Stop ORC
Met with representatives from Walmart, Lowe’s,
Ulta, Rite-Aid, Walgreens, Safeway, Fred Meyer, and Target
US Attorney Tessa Gorman joins HSI for a roundtable on organized retail crime
Met with representatives from Walmart, Lowe’s, Ulta, Rite-Aid, Walgreens,
Safeway, Fred Meyer, and Target
Seattle-
US Attorney Tessa M. Gorman and Homeland Security Investigations (HSI) Special
Agent in Charge Robert Hammer hosted an organized retail crime roundtable
discussion on Thursday, February 29th.
US Attorney Tessa Gorman and HSI Special Agent in Charge Robert Hammer
gave opening remarks to
retailers to discuss their work in investigating, disrupting, and prosecuting
organized retail crime. Representatives from
Walmart, Lowe’s, Ulta,
Rite-Aid, Walgreens, Safeway, Fred Meyer, and Target were among the attendees
at the roundtable.
“We
have seen organized retail crime become more and more common in the country,
and in Western Washington,” said US Attorney Tessa Gorman. “Retail theft impacts
retailers of all sizes and communities across our District. It leads to
customers feeling unsafe, puts security guards at risks, and causes significant
losses to retailers. I
am proud to partner with HSI, local law enforcement, and the retailers in
Western Washington to put a stop to organized retail crime.”
“Organized retail crime does not only impact businesses, it undermines the
well-being of our communities while threatening the safety and security of
everyday people," said
Special Agent in Charge Robert
Hammer, who oversees HSI operations in the Pacific Northwest.
“Those who commit these offenses, regardless of if they are a part of a criminal
organization or acting individually, will not be allowed to wreak havoc upon our
private sector partners unchecked. This
meeting is an important step
in what I hope is a continued partnership with businesses throughout the Pacific
Northwest to catch and
prosecute organized theft groups that are conducting, promoting, and profiting
off this dangerous activity.”
In March of 2023, the United States Attorney’s office indicted a pair for a
retail theft scheme, in which both
defendants plead guilty to
wire fraud. According
to the plea agreement,
they worked collaboratively to steal more than $800,000 of
equipment from a large retailer through the retailer’s rental service.
They rented the equipment under false identities, and then sold it on secondhand
retail sites like OfferUp and Facebook Marketplace.
As of Mach 2023, the
defendants had rented equipment from over 190 different
store locations in 23 states under 150 names. This case was investigated
by HSI.
Contact:
Press contact for the U.S. Attorney’s Office is Communications Director Emily
Langlie at (206) 553-4110 or
Emily.Langlie@usdoj.gov.
justice.gov
Coast-to-Coast ORC Crackdown
More Retail Crime Busts as Legislation Tightens
Retail crimesters may not
be shying away from stealing stock, but law enforcement nationwide has continued
to crack down on crime ring participants.
Several states’ legislators
have expressed their interest in decreasing retail crime rates through
legislation, task forces, technology and increased budgets, citing rising
crime, fearful retail employees and shoppers turning to online purchases rather
than trekking into stores.
As some of the laws begin to
go into effect and others make their way through the states’ respective
legislative processes, police have ramped up their efforts to splinter
retail crime rings’ aspirations.
Florida
Florida police arrested six
Georgia residents accused of stealing about $90,000 of merchandise from
various big box retailers in Florida over the course of 18 months. According to
the Florida Department of Law Enforcement (FDLE), the
six suspects are allegedly
part of an organized retail theft ring responsible for over 70 separate retail
thefts. Those incidents occurred at stores in eight different counties in
Northeast Florida, police said.
California
California leaders and politicians have been scrambling to solve the retail
crime issue its cities face. Several members of the California State Assembly
put forth the California
Retail Theft Reduction Act, which would punish retail crimesters found with
stolen merchandise they intend to sell. In late January, legislators
introduced a bill into the California State Assembly that
would revise the definitions
outlined in Prop 47, in turn bringing harsher penalties against those who
commit retail crime.
Oregon
On Jan. 1, a new law went into effect in Oregon, which
pledged harsher punishment for
those pilfering from shelves in the state. Like a number of other states,
including Washington, California and New York, state legislators expressed
concern over the ways in which
retail crime continues to affect business owners, retail store associates and
consumer safety.
sourcingjournal.com
New York Governor Calls Out Retail Crime as
State's 'Next Challenge'
Hochul touts progress on crime, says retail theft rings are next
Gov.
Kathy Hochul announced Monday what she described as
significant progress in the
fight against crime in New York’s Capital Region and across upstate. She
also took the opportunity to discuss some items in her executive budget that she
hopes the state Legislature will join her in supporting.
The governor also announced that similar efforts to
strengthen red flag laws that
keep guns away from individuals who may be a danger to themselves or others
resulted in 1,385 "red flags" in 2023 and the seizure of 2,549 guns,
while highlighting a partnership between the State Police and the Department of
Environmental Conservation to seize illegal guns.
“Our
next challenge is retail theft, something that many would think
should be left to the locals, except just like gun seizures and car thefts,
sometimes our locals need
extra help and expertise,” she said.
As part of her executive budget,
the
governor proposed using similar tactics to create a joint operation to crack
down on organized retail theft rings while increasing penalties
for those who assault retail workers.
She emphasized that she needs the support of lawmakers to move it forward. “I
need my colleagues in the state Legislature to support this when we start
our budget negotiations in the next couple of weeks,” she said.
Spectrum News 1 asked state Assembly Speaker Carl Heastie if the increased
penalties specifically are something the Assembly could get behind. “We’ll deal
with some of the fiscal sides of the things the governor proposed in terms of
helping out the retail
industry, but as a standard practice we do not put policy in our
one-house budgets,” he said.
Republican state Assemblymember Mike Reilly meanwhile told Spectrum News 1 he
introduced a bill last session that would have
increased penalties for retail
theft but it never made it to the floor.
nystateofpolitics.com
RELATED: Hochul shares promising news about crime
in Western New York
New California Law Could 'Turn Many Felons Free'
WSJ Opinion: California Finds a New Way to Be Soft on Crime
The
California Legislature creates a new ‘systemic racism’ defense that risks
turning many felons free.
What would happen if lawmakers reinvented the criminal-justice system to target
“systemic racism” instead of crime? California is about to find out. Thanks to a
2020 law called the California Racial Justice Act,
every felon serving time in
the state’s prisons and jails can now retroactively challenge his conviction and
sentencing on the ground of systemic bias.
To prevail, the incarcerated
prisoner need not show that the police officers, prosecutors, judge or jurors in
his case were motivated by racism or that his proceedings were unfair. If
he can demonstrate that in the past, criminal suspects of his race were
arrested, prosecuted or sentenced more often or more severely than members of
other racial groups, he will
be entitled to a new trial or sentence.
California’s criminal-defense bar is lining up an onslaught of litigation. The
2020 law initially applied only to new prosecutions, and even before the onset
of retroactivity at the start of 2024, defense lawyers were
demanding that district
attorneys provide decades’ worth of records, no matter how tangential to
their case, to create statistical claims of bias.
Advocates are tutoring
prisoners to file new claims under the law. A lawyer from the American
Civil Liberties Union of Northern California recently told a conference at
Berkeley Law School: “We have
the potential for something grand: to unravel an unjust system. We are
celebrating the dawn of a new era.” The act’s author, Assemblyman Ash
Kalra, predicted that other states would follow California’s lead and that
variants would be enacted in such domains as healthcare and family court. “The
possibilities are endless, because racism is so pervasive,” Mr. Kalra
told the conference.
Many of the largest California
counties have leftist district attorneys who cheer the new law. Some are
setting up Racial Justice Act units; it is unclear which side those units are
on. Alameda County’s Pamela Price has already banned almost all sentencing
enhancements on grounds of disparate racial impact. Oakland, the county’s
principal city, had a 21%
increase in violent crime last year, a 45% increase in car theft, and a 23%
increase in carjackings and burglaries. The incidence of some crimes has
tripled since 2019. As California courts apply the Racial Justice Act,
the rest
of the state will look more and more like Oakland.
wsj.com
Safeway Worker Fired for Trying to Stop
Shoplifter
Judge ruled 'there was no
misconduct on her part' despite Safeway firing
her
Judge rules in favor of Safeway worker fired after trying to stop shoplifter
A California judge has ruled in favor of a longtime
Safeway employee who was fired
after she attempted to stop a shoplifter from stealing more than $500
worth of groceries, her attorney said.
Last year, the grocery retail chain
terminated Antoinette Baez
from her job at a Safeway in San Mateo, claiming she violated the
company’s shoplifting policy. The policy, according to lawyer Neil Eisenberg,
prohibits employees from chasing, touching, or pursuing a suspected thief.
The termination stemmed from an incident in which
Baez intervened during an
alleged shoplifting attempt on Feb. 2, 2023.
Baez was nearing the end of her shift as a cashier manager when she noticed a
woman with a packed shopping cart acting suspiciously in the self-checkout area.
She
radioed the store supervisor,
David Arevalos, and confronted the woman.
Baez said she attempted to redirect the woman back to the checkout lane, being
careful not to touch her, and only keep her hands on the bags that the suspected
shoplifter was holding. The former manager said she was
very aware of Safeway's policy
regarding handling shoplifting cases and that led to how she
conducted herself.
The situation got more heated when
the woman got physical and
tried to punch Baez, Arevalos recalled. That’s when he stepped in to try
and block the woman in an effort to protect his fellow employee.
The
woman eventually left the
store, without any of the items she allegedly tried to steal.
After a review of her case, a state EDD judge initially upheld Safeway’s
termination. But Baez continued to fight back and appealed. Then last week, an
EDD administrative law judge issued and finalized a new ruling in favor of Baez,
concluding that
there was no misconduct on her
part.
The ruling now means
she will receive unemployment
benefits going back about a year, to the point of termination.
yahoo.com
Violent Crime Nationwide is Down - But 'Disorder'
Still Crippling Some Cities
Law enforcement community leader gives Biden reality check on crime
Fraternal
Order of Police National Vice President Joe Gamaldi accused President Biden of
living in an 'alternate reality'
President Biden countered rhetoric from multiple law enforcement sources during
a White House speech last week with his own claims that
violent crime reached 50-year
lows under his administration, prompting one member of the law
enforcement community to cry foul on Monday.
Gamaldi, weighing in on the crime issue, told host Maria Bartiromo that Biden
could simply look outside his front door to see what's going on in the
nation's capital, where, like
many major U.S. cities, crime has devastated the public in recent years.
"Murders are up 38%.
Washington, D.C. carjackings are up 100% and, when you look nationwide,
we've had over 20,000 homicides in the last three years. We haven't seen those
numbers in 30 years," he continued.
"Retail theft is over $100
billion. There's businesses closing left and right. There's crime and
disorder everywhere you look, so if President Biden really wants to help, how
about he tell rogue DAs and activist judges who support these revolving door
criminal justice policies to grow a spine and actually do their job? While he's
at it, why doesn't he convince the rest of his party to stop treating cops like
crap in America?"
foxbusiness.com
Baltimore may spend another $2.1 million on a new, three-year ShotSpotter
gunshot detection contract
Baltimore is poised to consider a $2.1 million contract for the gunshot
detection technology known as ShotSpotter, which has come under fire in cities
across the country and was
recently ended by Chicago’s skeptical mayor.
baltimoresun.com
Moderates want voters to end progressive control of San Francisco Democratic
Party
San Francisco Proposition B, police staffing measure, fails
New DOJ-FTC Strike Force to Crack Down on
Consumer Prices
Biden to launch joint FTC-DOJ task force to crack down on ‘unfair and illegal
pricing’
Biden
will launch a new strike force jointly led by the FTC and DOJ, to tackle “unfair
and illegal” corporate pricing, which he blames for consumers’ continued high
costs of living.
President Joe Biden on Tuesday will launch a new task force to take on “unfair
and illegal” corporate pricing, which Biden sees as a major reason
why consumers are not yet
feeling the impact of cooling inflation rates and a strong economy.
The task force will be jointly
led by the Federal Trade Commission and the Department of Justice, two
agencies at the forefront of the Biden administration’s aggressive regulatory
agenda over the past three years.
“Here at the Justice Department, we are confronting
some of the world’s most
powerful corporations so that we can improve the lives of American
families," said Jonathan Kanter, assistant attorney general for the DOJ’s
antitrust division.
“Over the last year supply chains have returned to normal and inflation has come
down,” said National Economic Council Director Lael Brainard on the call. “Some
corporations aren’t passing those savings on to consumers. ... President
Biden is fed up with corporate practices that unfairly raise costs for consumers
and he’s taking action.”
cnbc.com
Retailers have finally “right-sized” inventory levels
Bank of America analysis
finds that wide swings of inventory have leveled off in relation to sales
Most retail sectors seem to have right-sized their inventories
after recent gyrations
triggered by the pandemic and ensuing economic see-saw conditions,
according to statistics tracked by the Bank of America.
The return to historical inventory levels follows
a bumpy road for retailers,
starting when the initial pandemic lockdowns of 2020, along with fiscal
stimulus, turbo-boosted the demand for consumer goods to a level that retailers
were hard-pressed to meet, Bank of America said in a report issued today,
“Taking stock of retail inventories.”
dcvelocity.com
In Case You Missed It
Kroger workers authorize strike in West Virginia, Kentucky, and Ohio
Thousands could strike “at
any moment” as union resumes contract negotiations
Some 3,000 union workers at 38 Kroger grocery stores in West Virginia, Kentucky,
and Ohio have rejected a new contract proposal and authorized a strike that
could take place “at any moment,” the United Food & Commercial Workers Local 400
announced on Friday.
supermarketnews.com
Target stating 'higher inventory shrink' impacting gross margin
L'Occitane, Sephora to close stores in downtown ex-Westfield San Francisco mall
Wolverine World Wide lays off 150 at distribution center
Will the New Small-Format Whole Foods Stores Succeed or Fail Yet Again?
Quarterly Results
Publix Q4 comp's up 0.4%, sales down 4%, Full Year comp's up 4.2%, Full Year
sales up 4.7%
Target Q4 store comp's down 5.4%, digital sales down 0.7%, comp sales down 4.4%,
Full Year store comp's down 3.7%, total sales down 1.7%
Senior LP & AP Jobs
Market
Director, Loss Prevention job posted for Petco in San Diego, CA
Direct
all Loss Prevention efforts at Petco (Petco stores, support (non-store)
functions including Distribution Centers, ecommerce and on-line fraud
monitoring, data analytics/fraud investigations, NSC/SSC LP operations and
building security, and business continuity with emphasis on shrink reduction,
cash controls, safety, protection of company assets, fraud monitoring, and
partner security. Deliver results as they relate to shrink budgets, cash
shortage goals, cost/loss avoidance goals, safety metrics, etc.
careers.petco.com
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please. If
it wasn't for them The Daily wouldn't be here every day for you.
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Introducing Agilence Modules
Dig deeper. Operate better.
eCommerce Module
The
eCommerce Module provides deep insights into e-commerce sales, returns, and
customer behaviors, highlighting key metrics such as average basket sizes and
Sales Reducing Activities (SRAs) for each store. It also offers a detailed look
into specific e-commerce operations like order conversions, no-cost sales, and
special promotions. You can also analyze shipping patterns to identify areas of
concern, improving delivery and customer satisfaction.
eCommerce Datasheet
Inventory Module
The
Inventory Module redefines the way retailers address stock management and risk
analysis, offering a comprehensive approach to risk identification by merging
inventory shrink data seamlessly with POS information. The Module provides
insight into On Hand levels and periodic adjustments, inventory buildup, lack of
replenishment, and more, enabling retailers to proactively detect potential
inventory discrepancies and internal theft, while gaining deeper insights into
individual store performance.
Inventory Module Datasheet
Direct Store Delivery Module
Being
able to unlock the revenue trapped in your vendor supply chain is crucial. No
longer can you run a retail operation on second-guesses or hunches. Instead,
keep your vendors accountable and improve logistical efficiency with data-driven
insights.The Direct Store Delivery (DSD) Module is specifically designed to
provide visibility into vendor activity. The DSD Module complements POS data,
allowing for analysis of delivery patterns, identification of invoice
discrepancies, and tracking of vendor credits.
DSD Datasheet
Scale Production Module
Grocery retailers want every advantage when it comes to maximizing sales. This
includes understanding where they may be underproducing product and unable to
meet demand, as well as overproducing, leading to perishable shrink. The Scale
Production Module helps you analyze data from electronic scales alongside your
POS data to optimize inventory, production schedules, and scale accuracy.
Cross-store comparisons also offer opportunities for increased sales.
Scale Production Module Datasheet
Click
here to learn more
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Retailers Pop Up on Mass. OCASBR's Latest Data
Breach Report
American Express Notifies Customers of Data Breach
American Express says
names, card account numbers, and card expiration dates were compromised in a
data breach.
American Express is
notifying customers that their information was compromised in a data breach at a
third-party services provider.
In a notification letter to the impacted customers, a copy of which was
submitted to the Massachusetts Office of Consumer Affairs and Business
Regulation (OCABR), the company explains that the incident impacted account
information of some card members.
“We became aware that a third-party service provider engaged by numerous
merchants experienced unauthorized access to its system. It is important to note
that American Express owned or controlled systems were not compromised by this
incident,” the
notification letter reads.
According to American Express, the compromised information includes names,
current and previously issued card account numbers, and other card details, such
as expiration dates.
The financial services company says it is “vigilantly monitoring” customer
accounts for fraud and notes that the impacted individuals are not liable for
fraudulent charges on their accounts.
Massachusetts OCABR’s
latest data breach report
shows that American Express disclosed several third-party data breaches over
the past several weeks, involving retailers and
other partners. Credit
or debit card numbers were compromised in every incident.
securityweek.com
'Booby-Trapped Email Attachments'
Hundreds of orgs targeted with emails aimed at stealing NTLM authentication
hashes
A threat actor specializing in establishing initial access to target
organizations’ computer systems and networks is using booby-trapped email
attachments to steal employees’ NTLM hashes.
Why are they after NTLM hashes?
NT LAN Manager (NTLM) hashes
contain users’ (encoded)
passwords. “User
authentication in Windows is used to prove to a remote system that a user is who
they say they are. NTLM does this by proving knowledge of a password during a
challenge and response exchange without revealing the password to anyone.”
Varonis Threat Labs researchers have recently
documented alternative tricks
attackers use to grab NTLM password hashes.
How a phishing email allows them to steal NTLM hashes?
According to the researchers, in late February 2024 the threat actor (marked as
TA577)
sent out tens of thousands of
emails targeting employees of hundreds of organizations around the world.
The emails looked like
they were replies to previous emails,
and directed the potential victims to download and open the attached ZIP archive
file.
“When opened, the HTML file triggered a system connection attempt to a Server
Message Block (SMB) server via a meta refresh to a file scheme URI ending in
.txt. That is, the file would
automatically contact an
external SMB resource owned by the threat actor,”
the researchers explained.
helpnetsecurity.com
Why cyber maturity assessment should become standard practice
Understanding risk is one thing, but how do you know if your organization has
what it takes to withstand those risks being realized?
Establishing cyber maturity
can help determine
resilience, where the strengths and weaknesses lie,
and what needs to happen to improve those security processes.
In its recent The State of Cybersecurity 2023 report, ISACA describes
cyber maturity as a work in progress. The reference is not just a nod to the
fact that assessments should be carried out periodically but to the fact that
uptake is not as high as it should be. The number carrying out regular
assessments (65%) has not moved over the past two years, revealing adoption has
stalled.
This seems surprising given that the
demand for verifying the level
of cyber maturity within the organization has never been higher.
In the face of escalating risks leading to more claims, cyber insurance
providers are now pushing for cyber maturity assessments to determine their risk
exposure when quoting for policies, for example. The likelihood is that such
demands will become the norm as these
providers seek to increase
market penetration in the face of escalating threats
(currently increasing premiums, dampening uptake).
helpnetsecurity.com
Secure your hybrid workforce: The advantages of encrypted storage
Zero-Click GenAI Worm Spreads Malware, Poisoning Models |
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Two Weeks Left to Register!
Retail Secure Conference | March 21, 2024, Int'l Centre, Mississauga
Top retail loss prevention experts and security and law enforcement
professionals are gathering on March 21, 2024 at Retail Council of Canada's
Retail Secure Conference.
The full agenda includes retail loss prevention leaders and industry experts
such as:
✔ Mike Lamb, Vice President of Asset Protection & Safety
✔ Chris Nelson, SVP and Head of Asset Protection, Gap Inc.
✔ Sharon Bauer, Privacy Strategist & Founder, Bamboo Data Consulting
✔ Dr. Larry Barton, Risk Management Consultant
✔ Mark Dapat, Deputy Chief of Community Safety and Well-being Services Command,
Peel Regional Police
Don't miss
out on Canada's premier event for retail loss prevention professionals! To view
the full agenda and buy tickets, visit
RCCRetailSecure.ca.
Canadian Theft is 'Getting More Organized &
Violent'
B.C., Quesnel consumers hit with “crime tax” says SOS coalition
Quesnel advocate
pushing for business protection results out of B.C. budget
The
Save Our Streets coalition
(SOS) estimated this week that
retail theft in B.C. ended up
costing every family in the province about $824,
this year.
“It’s getting more
organized and more violent,”
said Jess Ketchum, co-founder of SOS. “You may hear about the cost of groceries
and gas but you won’t see the cost of organized theft and shoplifting to British
Columbia families in the (new provincial budget), but
it’s real. It’s like a crime
tax, and it’s
definitely taking a
toll on families as well as the growing number of local businesses
hit hard by crime and street disorder.”
Ketchum grew up in Quesnel and aided local MLA Alex Fraser in government before
becoming one of the top communications consultants in the province. He is one of
the leading voices in the calls to
deal appropriately and quickly
with the street crime culture in B.C. towns and cities.
The vandalism, thievery, staff stress and small business losses, as well as the
radiant hit to the provincial government’s coffers, is crippling the economy he
said.
“Even more concerning is the increase in repeat offenders, and the fact that
retail
theft involving violence has increased 300 per cent over the past four years,
according to the Retail Council of Canada. Workers and customers shouldn’t have
to worry about their safety, but these days it is definitely on all our minds,”
said Ketchum.
Ketchum said SOS is
calling on governments at every level to step up
and use their resources and authority to “end the downward spiral that is
hurting families, communities, neighbourhoods, and local businesses.”
SOS is calling on governments to more clearly
identify and articulate objectives for decreasing these crimes,
how success or failure will be measured and how they intend on meeting those
objectives.
“When we started SOS last October, we had 30 community, neighbourhood and
business organizations join us and since then,
we’ve grown to nearly 80
members from across the province,”
Ketchum said.
Communities, citizen groups, and B.C. businesses interested in joining SOS are
invited to contact:
info@saveourstreets.ca. Their website is:
SaveOurStreets.ca
quesnelobserver.com
33 Store Closures in Canada
The Body Shop to close nearly a third of stores in Canada, seeks creditor
protection
The Body Shop plans to
close nearly one-third of its stores in Canada
and is seeking protection from its creditors, just weeks after its U.K.-based
parent company also began restructuring under its new owners, German private
equity firm Aurelius Investment.
On Friday, The Body
Shop Canada Ltd. filed a “notice of intention” under the Bankruptcy and
Insolvency Act with the
Ontario Superior Court. The process will “provide additional breathing room
while it evaluates its strategic alternatives and implements certain
restructuring initiatives,” the company wrote in a press release on Friday.
The Body Shop operates 105 stores across Canada, 33 of which will immediately
begin liquidation sales.
The Body Shop has more than 700 employees in Canada. The press release did not
specify how many jobs would be cut as part of the restructuring.
theglobeandmail.com
Red Sea Attacks Impacting Canadian Supply Chain?
Shein, Temu and other e-commerce retailers are upending global air cargo
industry
E-commerce has biggest impact on air cargo, not Red Sea crisis, says expert
According to data aggregated by Cargo Facts Consulting,
Temu ships around 4,000 tonnes
a day, Shein 5,000 tonnes, Alibaba.com 1,000 tonnes and TikTok 800 tonnes.
That equates to around 108 Boeing 777 freighters a day, the consultancy said.
Driven by robust demand for their low-priced apparel — like $10 Cdn tops and $5
biker shorts — Shein
alone accounts for one-fifth of the global fast-fashion market,
measured by sales, and has fuelled growth of China's e-commerce industry,
according to Coresight Research.
cbc.ca
Retail Loyalty Programs in Canada
Booming Subscriptions but Lacklustre Engagement Challenge Retailers
Loyalty programs have become a necessary strategy for consumer engagement among
retailers across Canada, evolving significantly from simple point collections to
upgrade programs offering increased personalization and a seamless shopping
experience. As the cost of living in Canada rises, consumers are constantly
looking for ways to save money and are on the hunt for loyalty programs that not
only offer great perks, but are meaningful. Although the percentage of
subscribers to loyalty programs are increasing – consumers might leave some
deserted.
retail-insider.com
Quebec's online shopping platform, Le Panier Bleu, shutting down
B.C. cannabis companies finally eligible for pre-approved credit cards
Ontario's top court unanimously upholds life sentences for Eaton Centre shooter
Christopher Husbands
was found guilty in 2019 of two counts of manslaughter
Ontario's top court has upheld the life sentences for
a man who opened fire in the
food court of Toronto's crowded Eaton Centre mall in 2012,
a shooting that killed two men and injured several other people, including a
13-year-old boy who was shot in the head.
In a unanimous decision released Wednesday, the Court of Appeal for Ontario
found there was "no basis for interfering" in the sentences handed to
Christopher Husbands in 2019, which were to be served at the same time and came
with seven years of parole ineligibility.
Husbands was found
guilty in 2019 of two counts of manslaughter in the deaths of Ahmed Hassan and
Nixon Nirmalendran.
Hassan, 24, died at the scene after the June 2, 2012, shooting, while
Nirmalendran, 22, died in hospital nine days later.
cbc.ca
Same culprits pulled off some of the jewelry heists in Mississauga & across GTA
Police investigating a
rash of “smash-and-grab” jewelry store robberies in Mississauga and Brampton
say the culprits behind the violent heists are likely also responsible for some
of the other similar holdups
across the GTA and elsewhere.
Numerous jewelry stores
in Peel, Burlington, Toronto, Oshawa and the Niagara region
(St. Catharines) have been targeted in similar fashion dating back months now.
In most, if not all cases,
multiple masked culprits burst
into the stores and begin smashing display cases with hammers as frightened
customers and employees flee the shops.
Most recently, three teens — two from Toronto, the other from Brampton — were
arrested in the wake of a jewelry store robbery in Oshawa this past weekend. A
fourth suspect remains at large.
insauga.com
Brandon, Canada: Walmart LP punched in the face by fleeing shoplifter
Police seek suspects after Edmonton liquor store robbery involving pepper spray
Ottawa police looking to identify suspect in store robbery on Bank Street
Man pleads guilty to robbing Dartmouth convenience store while armed with axe |
View Canadian Connections Archives
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15% Drop in Amazon Consumer Scams in 2023
Amazon charts a course for protecting consumers from scams
Through
collaboration and innovative solutions, Amazon is reinforcing its commitment to
ensure that scammers don’t take advantage of people who trust us.
Amazon strives to be Earth’s most customer-centric company, which includes
ensuring that scammers are not
using our brand to take advantage of people who trust us.
While
scams are not a new problem, the
opportunities for scammers to
commit their crimes have increased due to the rise of internet adoption
that makes it convenient for consumers to run many aspects of their daily lives
and greater access to sophisticated technologies.
Scammers use a combination of
sophisticated techniques as well as social engineering to exploit consumer
trust.
At Amazon, we consistently work to protect our customers from scams by
building innovative
technologies that shield accounts and detect fraudulent attempts, creating
educational initiatives to help consumers know it’s really us, and fostering
partnerships with law enforcement
to hold bad actors accountable. We have teams of machine learning scientists,
software developers, and expert investigators around the globe dedicated to
protecting customers from scams like these, and their efforts are having an
impact. These teams
proactively identify and take down fraudulent websites and phone numbers
by monitoring as well as reviewing customer reports.
Of all the scams impersonating Amazon reported by our customers globally in
2023,
over two-thirds of scams
claimed to be related to order or account issues.
These reports often include interactions with scammers where a customer tells
us, “I got a random
call from someone who claimed I bought something on Amazon that I hadn’t and
they wanted my account information to verify this was an error.”
In 2023, we saw more than a
15% decrease in customers who
fell victim to scams.
The more consumers report scams to us, the better our tools get at identifying
those responsible so that we can work to stop them. We are continuing to develop
solutions and innovate on behalf of customers to address this shared challenge
alongside others.
While these steps help, protecting
consumers around the world will require activation of the entire scam-fighting
community to work across jurisdictions and sectors.
At Amazon, we listen to feedback from our customers and engage in rich
discussions with scam prevention leaders. There are two themes that consistently
arise in these conversations—stopping
scams at the source and helping consumers avoid and recover from scams when they
need it most. Amazon
does not have all the solutions to these issues, but we want to work with others
interested in exploring cross-sector solutions to address them.
aboutamazon.com
AI Chatbots Creating Online Shopping Friction?
Here’s what shoppers think of AI chatbots
A new survey sheds light on consumer opinions regarding artificial intelligence
(AI)-based chatbot technology.
According to the survey of more than 1,000 U.S. shoppers from software
engineering and digital consultancy company Intellias, AI chatbots are the most
likely cause of friction when buying online, with
19% agreeing chatbots are the
area where AI most disrupts their shopping experiences.
While 44% of
respondents said AI has helped retailers and brands create more personalized
shopping experiences, a
further 20% said that interactions with AI chatbots were the
stage in
their online buying journeys where they were most likely to abandon a purchase.
Almost half (46%) of
respondents said they didn’t mind retailers using AI in their buying journeys if
it wasn’t clunky. In
comparison, two-thirds (66%) are open to retailers using AI to automate
repetitive or monotonous tasks, but they don’t want it to replace human
interaction.
chainstoreage.com
How Reviews Are Displayed Matters With Online Shopping
UK online shopping on track for remarkable expansion |
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Victor, NY: Woman stole about $35,000 in fragrances from Ulta
A Rochester woman is in jail after Ontario County deputies say she stole almost
$35,000 in fragrances from Ulta Beauty Store in Victor. The Ontario County
Sheriff’s Office charged Raven Walton, 30, with grand larceny and burglary. They
say the thefts happened between December and February, and she already had been
banned from all Ulta properties. Walton is being held pending an arraignment.
whec.com
Kirkland, WA: 'Prolific' theft suspects who stole $10K in leggings from
Lululemon arrested
Police recently arrested three people accused of stealing $80,000 worth of
merchandise from Lululemon and other Kirkland-area businesses. The Kirkland
Police Department (KPD) said the suspects were booked into King County jail and
charged with "organized retail theft and theft-related crimes." Kirkland police
said they worked on the case with loss prevention staff at various retailers,
the United States Postal Inspection Service, the King County Sheriff's Office,
and police from Bellevue, Issaquah, Auburn, Tukwila, Seattle and Burlington.
Police said the investigation began in January when officers arrested two people
after a break-in at a Kirkland apartment building. The two suspects were linked
to thefts at Lululemon in Totem Lake, police added.
komonews.com
Los Angeles, CA: 14 arrested in downtown LA retail theft ‘blitz’ operation
Fourteen suspects were taken into custody during two separate retail theft blitz
operations in downtown Los Angeles, police said Monday. According to the Los
Angeles Police Department, retail thefts in downtown Los Angeles have become
problematic, resulting in thousands of dollars in daily losses. “Blitz
operations are conducted to address this issue by collaborating with impacted
retailers to strategically saturate the problem areas with personnel and
resources,” the police department said in a statement. The first blitz operation
occurred Thursday in the 600 block of South Broadway, where four adult suspects
were arrested. A second blitz operation happened Friday at the FiGat7th Plaza
near 7th and Figueroa streets, where 10 suspects were arrested — seven adults
and three juveniles.
whittierdailynews.com
Porter, TX: Texas Man Faces Felony Charges for Walmart Robbery, Brandishing
Firearm
A
high-stakes confrontation unfolded at a Walmart in Porter, Texas, leading to the
arrest of 52-year-old Harold Laygan. The incident, occurring on a quiet Sunday,
escalated when Laygan allegedly attempted to shoplift while armed with a
concealed firearm, challenging traditional notions of retail theft. According to
the Montgomery County Pct. 4 Constable's Office, the events took a dramatic turn
when loss prevention officers confronted Laygan. In a bold attempt to evade
capture, Laygan revealed his concealed weapon to the officers, effectively
halting their pursuit and allowing him a momentary escape. This alarming method
of shoplifting introduces a dangerous variable into what are typically
non-violent encounters, raising significant concerns about the safety of retail
employees and shoppers alike. The response to the incident was swift. Pct. 4
deputies, informed of Laygan's departure in a vehicle, managed to apprehend him
shortly after the confrontation. Charged with first-degree felony aggravated
robbery.
bnnbreaking.com
Fort Myers, FL: Women suspected of stealing $2500 of Baby formula from 2 Publix
in SWFL
Palmdale, CA: 2 women suspected of stealing $1.5K in Nike gear from Palmdale
store
Fairfield, NJ: Police Bust Target Shoplifters: Over $1,000 in Merchandise and 20
Red Bull Cases Seized
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Shootings & Deaths
Louisville, KY: Man found shot multiple times, killed inside liquor store on
Dixie Highway
A man was found shot and killed inside a liquor store on Dixie Highway Tuesday
night, according to Louisville Metro police. LMPD spokesperson Matthew Sanders
said at 9:18 p.m. officers were called to the 2135 block of Dixie Highway at
‘Oya’ liquor store. Inside the store, they found an ‘obviously dead’ young man
shot multiple times. LMPD’s Homicide Unit is investigating.
wave3.com
Oakland, CA: Update: Juvenile suspect arrested in the killing of longtime West
Oakland store clerk
Oakland police on Tuesday announced a juvenile has been arrested in connection
with the fatal shooting of a father of four and longtime store clerk who was
considered a fixture of the community. Maged Alazzani, 46, was shot and killed
on Jan. 6 while working at Orlando's Market at 30th and Linden streets in West
Oakland. Police said officers arrived on scene to find evidence of a shooting
and learned that the victim had "self-transported" to a hospital, where he later
died. Police said investigators with the department's homicide division, along
with its robbery and patrol units worked collaboratively to safely take the
suspect into custody on Feb. 27.
yahoo.com
Minneapolis, MN: Update: Bail set at $2 million for Minneapolis man charged in
Dinkytown tobacco shop killings
A 25-year-old Minneapolis man arrested recently in Chicago now stands charged
with murder in connection with a double homicide last December in a Dinkytown
tobacco shop. Maleek Jabril Conley is charged with four counts of second-degree
murder in Hennepin County District Court and stands accused of killing two
people and wounding a store clerk with a bullet intended for another victim at
Royal Cigar Tobacco on Dec. 3. Conley was extradited to Minneapolis on Monday
and remains in custody while the whereabouts of a co-defendant remain unknown.
He made a first court appearance Tuesday at which his bail was set at $2
million.
Gunfire erupted in the shop after a brawl broke out between two groups of
customers in the tiny, family-owned smoke shop at 4th Street and 14th Avenue SE.
near the University of Minnesota about 2:15 a.m., before a posted closing time
of 3 a.m. Killed in the chaotic scene that was captured on bystander video were
Bryson Lamarr Haskell and Jamartre Michael Sanders, both 24 and from
Minneapolis.
redlakenationnews.com
Tulsa, OK: Man shot in the ear during shoplifting attempt at Tulsa Music store
Tulsa
Police are investigating after officers said a man was shot in the ear after
stealing from a business. Police said the store owner had and a gun and at some
point it went off.
Police say it appears it was an accidental shooting, but it is still
under investigation. Police said the store owner and employees tried to stop the
shoplifter from leaving when a gun went off. Tulsa Police said the shoplifter
has a gunshot wound to his ear and is expected to be okay. Police said the man
took items, got into his car, and was trying to drive away when officers said an
employee’s gun went off as employees were trying to keep the shoplifter from
leaving. Officers said there was another person in the car with him, who they
questioned and released. Tulsa Police said there is surveillance video and
several witnesses.
newson6.com
Houston, TX: Murder suspect sentenced to life, 5 years after gas station clerk
killed in NW Harris County
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•
Adult – Columbia, MO –
Burglary
•
Beauty – Victor, NY –
Robbery
•
C-Store – Colorado
Springs, CO – Robbery
•
C-Store – Bryan, TX –
Burglary
•
C-Store – North Haven,
CT – Burglary
•
C-Store – Chicago, IL
– Armed Robbery
•
C-Store – Saint Joseph
County, IN – Robbery
•
C-Store – Dallas, TX –
Armed Robbery
•
C-Store – Lubbock, TX
– Armed Robbery
•
CBD – Dublin, GA –
Burglary
•
Check Cashing –
Chicago, IL – Burglary
•
Clothing – Kirkland,
WA – Robbery
•
Grocery – Fort Myers,
FL – Robbery
•
Jewelry – Dayton, OH –
Robbery
•
Jewelry - Jacksonville,
FL – Burglary
•
Jewelry - Tacoma, WA –
Robbery
•
Jewelry - Coralville,
IA -Robbery
•
Jewelry - Marrero, LA –
Robbery
•
Liquor – Louisville,
KY – Armed Robbery / 1 killed
•
Liquor – Chicago, IL -
Burglary
•
Liquor – Chicago, IL 0
Burglary
•
Liquor – Howard
County, MD – Robbery
•
Music – Tulsa, OK –
Robbery / Susp wounded
•
Restaurant – North
Haven, CT – Burglary
•
Restaurant – North
Haven, CT – Burglary
•
Restaurant- San
Francisco, CA – Burglary
•
Sports – Palmdale, CA
- Robbery
•
Target - Fairfield, NJ
– Robbery
•
Walmart – Porter, TX –
Armed Robbery
Daily Totals:
• 18 robberies
• 11 burglaries
• 2 shootings
• 1 killed |
Click map to enlarge
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None to report.
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Asset Protection Specialist
Newburgh, NY -
reposted
January 2
The Asset Protection Specialist role at Ocean State Job Lot is responsible for
protecting company assets and monitoring store activities to reduce property or
financial losses. This role partners closely with store leadership and the Human
Resources team, when applicable, to investigate known or suspected internal
theft, external theft, and vendor fraud...
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In the 1980's, it was common practice when you resigned from a company to make
copies of your files and take them with you to a certain extent. Everyone knew
about it and it was almost accepted behavior. Today, it's quite different and
much more serious. So much more information is available to virtually everyone
that, one push of a key, and certainly a well-orchestrated effort can have
dramatic consequences and can bring criminal charges. In today's world,
intellectual property is a critical asset to every organization and it's the
responsibility of every executive to safeguard and maintain their company's
intellectual property integrity. Every organization, regardless of size, can be
impacted and quite frankly most have been.
Just a Thought, Gus
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