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The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source |
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Spotlight on Leadership
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McDonald's Global Business Services Recognizes
Team's Top Talent
Melissa Bostick & Jennifer
Schaefer receive
GBS Excellence Award
Congratulations
to Melissa Bostick and Jennifer Schaefer on receiving
McDonald’s GBS Excellence Award – in line with it’s vision of Customer
Focus, Operational Excellence, Results Oriented and Continuous Improvement &
Innovation.
Melissa, a Certified Protection Professional, demonstrated outstanding
leadership with the Training & Communication Team, developing three national
security webcasts; leading a cross-functional team to develop a restaurant
workplace violence prevention program; and was actively involved in community
efforts with Houston Region’s Crisis Response Team during Hurricane Harvey.
Noteworthy is her orchestration of security at a time when resources were scarce
in support of the Mobile Kitchen; and facilitating over 50 “Coffee-with-a-Cop”
community events. She has actively supported her regions – the Greater
Southwest, Greater Southern and Houston - helping the business community
prosper.
Jennifer is recognized for her impressive role in Operations, redesigning
McDonald’s U.S. Security website as a “one-stop-shop” with relevant content
management, making it one of the “Top 10” websites viewed on AccessMcD. She is
also active in developing U.S. Security’s own Mobil App with content for
customers a priority. Jennifer currently serves on the Board of Directors for
the Restaurant Loss Prevention & Security Association (RLPSA).
U.S. Security Manager of the Year for 2017
Melissa was also selected as McDonald’s U.S. Security Manager of the
Year for 2017 “in recognition of her exceptional leadership, contributions
and outstanding accomplishments for the year.” Her team successfully developed
three national security webcasts: Managing Aggressive Behavior, Leveraging
Technology and Holiday Preparedness; and several communication programs keeping
relevant security issues at the forefront.
Congratulations once again to these impressive role models! |
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Strategic Asset Protection
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ALTO is a comprehensive
collaboration program that combines technology, marketing, intelligent
prosecution, and concierge-level support services to bridge the gap between
retail and law enforcement to create safer store environments and enhance
business profitability. Over 7,000 store locations in 100 cities in Latin
America, Europe and now the United States have signed on to ALTO’s service.
Karl Langhorst, Executive Vice President for ALTO US, tells us about some of
their early success here in the States.
How Does the NRF
LP Council Work?
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As a former VP of LP for the NRF, Joe LaRocca shares with Amber
Bradley some of the ins and outs of the
NRF LP Council,
the work they do, and the value they provide to the industry.
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Moving Up
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Katelyn
Dube promoted to Sr. Asset Protection and Loss Prevention Manager for The
Fresh Market
Katelyn was previously the Loss Prevention Zone Manager for the retailer and
has been a part of their loss prevention team since 2017. She's held other
investigations and loss prevention/asset protection roles including Market
Investigator for Wakefern Food Corp., Investigator for Stop & Shop, and an
LP Officer for JCPenney. She earned her Bachelor of Science in Criminal
Justice from Johnson & Wales University. Congratulations Katelyn! |
Submit Your New Corporate
Hires/Promotions
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News Brief
Sponsored by WG Security Products, Inc.
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Amazon is ramping up its presence in the smart
home security market
2nd Purchase in 3 Months in Residential Security Market
The company has reached an agreement to acquire Ring, which makes WiFI-enabled
doorbells and other smart home technologies. Reuters put the deal at more than
$1 billion.
"Ring is committed to our mission to reduce crime in neighborhoods by providing
effective yet affordable home security tools to our neighbors that make a
positive impact on our homes, our communities, and the world," Ring said in a
statement. "We'll be able to achieve even more by partnering with an inventive,
customer-centric company like Amazon. We look forward to being a part of the
Amazon team as we work toward our vision for safer neighborhoods."
In December, Amazon acquired Blink, a startup that makes smart home security
cameras and security systems.
chainstoreage.com
Police Officers in Highest Injury Job in U.S.
Significant National Increase Trend in
Assault-Related Injuries For Police Officers
Research review: Police officer nonfatal injuries on the rise
Cops are three times more likely to sustain a nonfatal injury at work than
all other U.S. workers, and injuries from assaults are on the rise
Much is known about on-duty fatalities among police officers; however, data on
non-fatal injuries is nearly non-existent.
This month, the National
Institute for Occupational Safety and Health (NIOSH) published an article in
the "American Journal of Preventive Medicine" on non-fatal injuries among law
enforcement officers that shows that officers are three times more likely to
sustain a nonfatal injury at work than all other U.S. workers.
This study is the first to look at both intentional and unintentional nonfatal
injuries among officers on a national scale.
Much of the increase was due to the high number and corresponding significant
increase of assault-related injuries. In fact, this is the first study to
demonstrate an upward national trend in assault-related injuries among police
officers. Our main findings are:
About 669,100 law enforcement officers were treated in emergency departments
across the nation for non-fatal injuries between 2003 and 2014.
The overall non-fatal injury rate of 635 per 10,000 full-time equivalents was
three times higher than all other U.S. workers rate (213 per 10,000 full-time
equivalents).
The nonfatal injury trend for law enforcement officers increased across the
12-year period and this was in contrast with the trend for all other U.S.
workers, which significantly decreased.
Assault-related injury rates significantly increased about 10% annually from
2003 to 2011.
The leading causes of injury were:
Assaults & violent acts (36%),
Body motion injuries such as overexertion from running and repetitive motion
injuries (15%),
Transportation incidents (14%), and
Contact with objects and equipment (13%).
oshatoday.com
Dr. Pepper Executive pleads guilty - $1.7M
Fraudulent Invoices Scam
A national sales executive for Dr. Pepper/Seven Up, Inc., Michael Lynch, pleaded
guilty Tuesday to submitting more than $1.7 million worth of fraudulent invoices
to the company through a promotions and marketing company he formed in his
wife's name, according to U.S. Attorney for the District of Rhode Island Steve Dambruch.
From January 2007 until November 29, 2017, Lynch submitted more than 200
fraudulent invoices to Dr. Pepper that totaled $1,716,949 for several services
that his fake company had billed.
The services included providing promotional signs and banners, delivering of
sample products to retail stores and offering discount prices to retail stores.
Lynch will be sentenced in June and could face up to 20 years in prison, as well
as a fine of $250,000 for wire fraud. Lynch may also face up to 3 years
imprisonment and a $100,000 for filing a false tax return.
wpri.com
More Positive Press Coming Out of Macy's
Macy's doubles down on stores with 'Growth 50' strategy
"Growth 50," a new plan to bring experiments from its Woodbridge Township, NJ
store into 50 stores nationwide, according to a
Seeking Alpha transcript of the company's earnings call. The plan includes:
an expansion of Backstage and Big Ticket; more fashion and localized
product; improved fixtures and facilities; expanded in-store technology, top
talent, localized marketing and community engagement; and a focus on leased
business like food and beverage.
Off-price unit Backstage is poised for a major expansion this year, with another
100 stores, including locations in premium malls. Private-label apparel is now
about 20% of the business, and Gennette said that will grow to be between 29% to
40%.
Macy's is also continuing to sell off parts of its real estate. Capital
expenditures are slated to be $1 billion per year on an ongoing basis, plus
another $50 million this year related to work on its Union Square and State
Street deals.
retaildive.com
Parkland
School Shooting - The Retail Impact
Dick's Sporting Goods Responds to Parkland Shootings
Will No Longer Sell Assault Rifles & High Capacity Magazines
Must Be 21 to Buy A Firearm in their Stores
DICK'S Sporting Goods will no longer sell assault-style rifles like the one used
in the Parkland, Fla. shooting on Feb. 14 that killed 17 people. The sports
retailer will stop selling these type of guns, "also referred to as modern
sporting rifles," at any of its 35 Field & Stream stores. The retailer had
already removed them from all Dick's stores after the Sandy Hook, CT massacre,
the company said.
In a statement issued Feb. 28, CEO Edward Stack revealed that DICK'S had sold
a shotgun to the Parkland shooter, Nikolas Cruz, in November 2017. "It was
not the gun, nor the type of gun, he used in the shooting," said Stack. "But it
could have been."
DICK'S will:
● No longer sell firearms to anyone under 21 years of age,
regardless of local age limit laws
●
No longer sell high capacity magazines; and
● Will not sell bump stocks that allow semi-automatic weapons
to fire more rapidly
Walmart Stopped Selling assault-style weapons
in 2015
DICK'S is not the first retailer to stop selling certain types of firearms.
In August 2015, Walmart announced it would no longer sell assault-style rifles
in its U.S. stores, but the company attributed the decision to lower
consumer demand for the weapons rather than any political stance.
Dick's CEO Urges Lawmakers to Enact 'Common-Sense' Gun Laws
Dick's
Sporting Goods CEO Edward Stack "implored" elected officials to enact
"common-sense gun reform" that includes:
● A ban on assault-style firearms;
● Raising the minimum purchase age to 21;
● A ban on high capacity magazine and bump stocks;
● Requiring universal background checks that include relevant
mental health information and previous interactions with the law;
● A complete universal database of those banned from buying
firearms; and
● Closing the private sale and gun show loophole that waives
the necessity of background checks.
retailtouchpoints.com
See the full Dick's Sporting Goods press release here
Sporting Goods Retailers That Still Sell
Assault-Style Weapons
According to the Daily's research, these sporting goods retailers continue to
sell assault-style/semi-automatic weapons in their stores and online: Bass
Pro Shops; Cabela's; Dunham's Sports; Sportsman's Warehouse; Scheels; and Gander
Outdoors.
Denton County, Texas Sheriff to deputies:
In an active shooter situation, 'we go in and do our duty'
Memo sent home with students to show parents
If you aren't willing to take immediate action in an active shooter situation,
you can be reassigned, Denton County Sheriff Tracy Murphree reminded deputies in
a memo Tuesday. Denton County's Murphree said he wanted to make his policy on
active shooter response clear in response to the Florida school shooting on Feb.
14.
"We go in to engage and stop the shooter and save lives," he said in the memo,
which was shared on Twitter with a message saying there is "NO DOUBT" where the
office stands. See the full memo below
dallasnews.com
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FedEx, UPS Trade Barbs Over NRA Ties After Florida Shooting
FedEx Corp. on Tuesday trumpeted that the gun-rights group uses United Parcel
Service Inc. for shipments from the online NRA store. "And not FedEx," the
company said by email, underlining the last two words of the sentence.
UPS responded quickly. Yes, it has a shipping deal with the NRA, it said. But it
doesn't offer special services for the group's members. FedEx does, and that
company said Monday that it would maintain its discounts for businesses and
consumers who belong to the NRA.
bloomberg.com
Gun store owners: Sales haven't surged after Parkland shooting
Here are the businesses boycotting guns or the NRA
NYC's 1st Metro ORCA Conference Needs a Few Sponsors
New York City's First MetrORCA Conference Coming April
10th
Being Held at NYPD Academy
Being their first conference they do need the industry's help and support as
they are doing this completely on their own. NYPD's Lt. Tarrik Sheppard, who's
been leading the charge since the beginning arranged to have it at the Police
Academy and NYPD is going out of their way to accommodate the group.
Gus Downing will be attending and any solution provider offering to help
sponsor will receive a one week free horizontal banner on the D&D Daily.
Subject to certain restrictions and limitations. For more information, and to
register for the conference,
click here.
Risk Management Loss Prevention Manager - James
Avery Artisan Jewelry, Kerrville, Texas
The James Avery Risk Management Loss Prevention Manager oversees all Loss
Prevention operations of the Risk Management team, inclusive of
policies/procedures, physical security assets, and security of personnel.
Manages all crime management functions to include processes needed to reduce
loss and events that result in loss. jamesavery.com
Toys R Us might have to close nearly half its
domestic stores or liquidate
More ominously, CNBC has reported that Toys R Us is
at risk of breaking the covenants on its bankruptcy loan, which could force
the company into liquidation if it can't find a fix.
retaildive.com
Illinois: Bill in Committee, Increase in Felony
Threshold to $2,000
Amends the Criminal Code of 2012. Increases the threshold amount of theft not
from the person and retail theft that enhances the offense from a misdemeanor to
a felony to $2,000. Provides that an enhancement from a misdemeanor to a felony
based on a prior conviction must only be for felony theft.
ilga.gov
Toys R Us UK Begins Liquidation - No Buyer Popped
Up
Payless ShoeSource to lay off 48 Corporate
Employees
St. Patrick's day spending to hit record $5.9
billion
Intellicheck's Age ID Helps Fayetteville,
Arkansas Police Department Put the Lid on Underage Drinking
Domino's Pizza tops Pizza Hut as No. 1 pizza company in the world
Guest Experience to Be Major Focus of McDonald's
2018 Capital Spending;
mobile app over 20 million registered users in the U.S. alone
Quarterly Results
Carter's Q4 U.S. retail segment comp's up 4.5%, sales up 7.2%, full yr U.S.
retail comp's up 2.7%, sales up7.2%
Lowe's Q4 consolidated comp's up 4.1%, U.S. comp's up 3.7%, net sales up 4.1%,
full yr comp's up 4%, U.S. comp's up 3.9%
TJX Cos Q4 consolidated comp's up 4%, net sales up 16%, full yr consolidated
comp's up 2%, net sales up 8%
Marmaxx (U.S.) Q4 comp's up 3%, net sales up 11.1%,
full yr comp's up 1%, net sales up 4.7%
Home Goods (U.S.) Q4 comp's up 3%, net sales up 21%,
full yr comp's up 4%, net sales up 16%
TJX Canada Q4 comp's up 7%, net sales up 24.6%, full yr
comp's up 5%, net sales up 14.8%
TJX International Q4 comp's up 3%, net sales up 26.5%,
full yr comp's up 2%, net sales up 11.3%
Papa Johns Pizza Q4 NA comp's up 3.9%, Inter. comp's up 2.6%, sales up 6.4%,
full yr NA comp's up 0.1%, Inter. comp's up 4.4%, sales up 4.1%
Office Depot Q4 sales down 5%
All the News - One Place - One Source - One
Time The D&D Daily respects your time
and doesn't filter retail's reality
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Spotlight on
S-TRON
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S-TRON’s Military Leadership -
"Failure Is Not an Option"
At S-TRON,
military leadership has been found to not only bring success but also create an
atmosphere of true partnership with customers across the country.
MELVILLE, NEW YORK - S-TRON, one of the nation’s leading full-service
security providers to national retailers, has intentionally based its business
model on military leadership qualities since the beginning. This leadership
starts at the top with CEO Steven Dunn (below), who while serving in the Navy
received the Expeditionary Force Award for being part of a multinational
peacekeeping force in in the Beirut Lebanon war zone.
![](http://www.d-ddaily.com/images/9-15-16_spotlight2a.jpg)
Pete Mattschull (below), S-TRON’s President, decorated with the Navy Expedition
Medal, Armed Forces Expeditionary Medal and the Navy Achievement Medal has been
a driving force at S-TRON since 2003.
![](http://www.d-ddaily.com/images/9-15-16_spotlight2b.jpg)
Through rough seas and smooth sailing alike, Dunn and Mattschull have assembled
an ever growing team of military veterans and highly skilled civilians that is
second to none in the security industry. And because of this operational
military environment, S-Tron customers enjoy Respect, Reliability and a
high-level of Communication.
“No customer left behind” is not just
the S-Tron mantra, Pete Mattschull says “it’s our way of life”.
ABOUT S-TRON
S-TRON is an electronic security integrator for national and regional retailers
with thousands of installation locations and headquarters in Melville, New York.
S-TRON provides outstanding customer service for national retail, grocery
stores, restaurants and C-stores. |
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7 Key Stats that Size Up the 2017 Cybercrime
Deluge
11X Increase in Overall Malware Volume According to the Cisco 2018 Annual
Cybersecurity Report, there was an elevenfold increase in overall malware volume
last year.
Annual Vulnerabilities Count Up 31% From 2016 to 2017 the number of newly
discovered vulnerabilities per year shot up by just about 31%, according to the
2017 Vulnerability Trends report from Risk Based Security. That's a marked
increase after only moderate rises in discovered flaws the prior three years.
Zero-Day Vulnerabilities Up 98% Zero-day vulnerabilities saw a
particularly steep rise in 2017. According to Trend Micro's 2017 Annual Security
Roundup, they nearly doubled. In particular, SCADA-related zero-days saw serious
traction, rising 146%.
Ransomware Families Up 32%, Total Ransomware Threats Down 41% Trend Micro
reports that the overall growth in this category finally reached a plateau
midyear last year. Interestingly, as this type of attack is deprecated and
commoditized on the black market, the number of families continues to diversify.
So overall threats went down, but the variety of them went up. Amid all this
noise, the WannaCry variant dominated the landscape - making up 57% of all
ransomware detected last year.
88% of All Malicious Payloads in December RCE Attacks Were Cryptomining
Malware Even as the prevalence of ransomware has gone down, attackers have
latched onto the new hotness in cybercriminal moneymaking: cryptomining. Trend
Micro noted that last fall coin mining-based malware detections surpassed
WannaCry ransomware activity. Meanwhile, Imperva researchers put a finer point
on the issue with an eye-raising stat. Almost 90% of the malicious payloads they
detected in remote code-execution attacks in December were cryptomining malware.
It Took 4 Days for 1 IoT Botnet to Increase 53 Timex According to
researchers with Fortinet - and elsewhere - IoT botnets are on the significant
uptick. One example of this is the rise in Reaper, a variant evolved from Mirai
that was able to boost its volume over the course of four days last October from
50,000 to 2.7 million nodes.
Annual Cybercrime Estimates are Nearing $600B The Center for Strategic
and International Studies (CSIS) and McAfee just teamed up to try to peg a
number that shows just how much cybercrime is costing the global economy.
Accounting for intellectual property losses, online fraud and financial crimes,
financial manipulation, opportunity costs, post-breach mitigation, cyber
insurance, and reputational damage, the overall estimate adds up to as much as
$600 billion. That's a $150 billion increase over 2014, which was the last time
CSIS drew up similar estimates. darkreading.com
Key Takeaways: Retail Threat Briefing Webinar
with R-CISC
In the era of Amazon and mainstream e-commerce, every online retailer has to
deliver a compelling user experience across their web and mobile channels while
protecting customers from cyberattacks and fraud. Recently, Shape collaborated
with R-CISC to share attack data and analysis of the most prevalent threats for
retailers and best practices on how Top 10 Retailers are mitigating these
threats.
Watch the
threat briefing video here or read a summary of the key points below.
Analysis of Top Online Retail Threats
Credential Stuffing
Credential stuffing is responsible for more than 99% of all retail account
takeovers (ATOs). In one attack on a top 50 retailer, Shape identified over 13.8
million automated posts against a login endpoint, using 80,000 unique IP's,
sustained for 10 days. Prior to blocking, this retailer identified 328,000
account takeovers.
Gift Card Cracking
For some retailers Shape has observed that over 98.5% of their traffic to gift
card endpoints is automated.
Gift card cracking is popular because it's relatively easy to monetize and
often done anonymously. Criminals impersonate real users and steal valid gift
card numbers by exploiting the retailers' own applications for purchases,
transfers and checking gift card balances.
Fake Account Creation
Fake account creation is often used for future fraud including promotions,
points, fake reviews and surveys. In one client example, 16k fake accounts were
attempted to be created in just a week. Stopping attacks requires the fast
identification of automated attackers and manual fraudsters without adding any
friction for actual customers.
Scalping
Scalping bots obtain limited availability items, often resulting in items
being sold out in minutes. A common scenario is bots buying up high demand
concert tickets, congesting the main user flow for everyone else, resulting in a
bad user experience and brand reputation damage for a retailer's most loyal
customers.
For more details on the top threats to retailers and additional best practices
watch the
full video:
securityboulevard.com
![](http://d-ddaily.com/images/2-28-18securityboulevard.JPG)
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Canadian Connections
Sponsored by Vector Security Network
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Markham, ON: Pacific Mall to clamp down on sale of counterfeit goods
Counterfeit
sales are 'sprawling and pervasive' at Toronto-area mall
Pacific Mall management says it will conduct an internal investigation and is
sending warnings to store owners after a U.S. government report listed the
Markham-based mall as one of the most notorious sources of pirated and
counterfeit goods in the world.
The report said sales of counterfeit goods at Pacific Mall are “sprawling and
pervasive” and that vendors “operate largely with impunity (as) requests for
assistance from local law enforcement have reportedly gone unanswered.”
Along with the internal investigation, the mall said it will be “implementing
stringent internal measures to stop imitation goods from being traded or sold in
the mall.”
These measures include written advisories that warn all store owners suspected
of trading or selling imitation goods of possible legal consequences for
engaging in such practices. The mall management said it will also partner
with manufacturers and commission private investigators to identify and
audit imitation goods.
thestar.com
Could Sears Canada have been saved?
One expert says they should have "cut a deal with Amazon"
“I would have franchised it,” says Mark Healy, Canadian Tire franchise owner for
20 years. “A lot of the stores they were hemorrhaging and bleeding with they
could have leased them out or you redevelop."
“The most important thing is they didn’t have an ecommerce platform. They
didn’t have anybody that could handle that. Guess what. Amazon’s going out and
building brick and mortar stores. Cut a deal with Amazon and get them to
handle your back end. Let them take the ecommerce. Let them do the deliveries.
Let them do everything. I think there could have been an opportunity there
with Amazon. It’s too late now obviously but I honestly believe that Sears
didn’t really want to survive.”
retail-insider.com
Canadian online retailers grow sales 30%
Double the rate of U.S. online retailers
Canadian retailers saw their online sales grow at nearly double the rate of
U.S. online retailers in 2017, according to an Internet Retailer analysis of
data recently released by Statistics Canada and the U.S. Commerce Department.
That growth has Canadian e-retailers nibbling at the sales of U.S. online
retailers.
The rise of domestic Canadian e-retailers is a significant development, and it
is only gaining momentum as more merchants develop their digital capabilities
and broaden their selections, giving Canadian shoppers greater opportunity to
shop with Canadian companies online.
digitalcommerce360.com
Walmart launches fresh grocery delivery service
Ramping up fight against Amazon
Walmart Canada Corp. is ramping up its food selling business in the West with
the launch of online fresh grocery delivery in Vancouver as supermarkets across
the country step up their fight against Amazon.com Inc.
Walmart, which began delivering groceries to residents in the Toronto area last
year, announced Wednesday that it will launch fresh grocery delivery in
Vancouver this summer through the service Food-X Urban Delivery Inc.
financialpost.com
2017 Canadian Retail Sales Growth Hits a 20 Year High
Retail Vacancy Rates Jump Following Sears Canada Closure
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Ottawa, ON: Man shot and killed by police after store dispute over cereal
Multiple store customers stabbed
A
25-year-old man is dead after an Ottawa police-involved shooting on Sunday
evening. Police responded to reports of a stabbing, arriving to a scene at a
Metro grocery store where it was reported that multiple people had been stabbed
in what began as a dispute over cereal.
According to the province’s Special Investigations Unit, there was “an
interaction” between the man and police. One of the officers discharged his
firearms multiple times, striking the man, who was taken to hospital, where he
was pronounced dead.
nationalpost.com
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Shediac, NB: 4 people sought after alleged robbery, assault at Sobeys
Shediac
RCMP say they are looking for two men and two women after an attempted robbery
and assault at a Sobeys store in Shediac this month.
Two people in the store tried to take two shopping carts full of unpaid-for
products to a vehicle, where two other people were waiting. Two store employees
were pepper sprayed during the alleged robbery attempt, which happened around
8:30 p.m.
Three people left in the vehicle, and the fourth fled on foot, police said. They
didn't get away with the groceries. The two store employees needed medical
attention but were not seriously injured, the release said. All four of the
people involved in the robbery attempt were captured on surveillance video.
cbc.ca
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St. John's, NL: Man with 100 convictions across Canada given more jail time
Charges include credit card fraud, possession of stolen goods
He was sentenced to six months in prison for fraud, stealing a car and
possession of stolen goods. Cameron is wanted in Sudbury, Ont., for six counts
of fraud and six counts of using a stolen credit card. There are dozens of
property offences, including 29 convictions for theft and nine break and enters.
There are also convictions for sexual assault, abandoning a child and a prison
break.
cbc.ca
Red Deer, AB: Duo sought after stealing $2,500 in products over 5 weeks
Walkerton, ON: Woman charged in liquor store theft
Robberies and Burglaries
•
Beer Store - Dryden, ON - Robbery
•
C-Store - Windsor, ON - Armed Robbery
•
Cell phone store - Vaughan, ON - Armed Robbery
•
Gas King - Lethbridge, AB - Armed Robbery
•
Mac's - Thunder Bay, ON - Armed Robbery
•
Sobey's - Shediac, NB - Armed Robbery/Assault |
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e-commerce
Sponsored by The Zellman Group
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Popular goods sold through Amazon, Walmart
and others are counterfeits: Government report
Federal investigators purchased counterfeit popular products, including
cosmetics and electronics, on some of the biggest and best-known e-commerce
websites, according to a new report. The findings highlight new challenges
for U.S. agencies and businesses in protecting consumers from potentially
dangerous goods.
The investigators purchased a total of 47 products from third-party sellers
hosted on five major e-commerce websites: Amazon, Walmart, eBay, Sears
Marketplace and Newegg. Of those, 20 were determined to be counterfeit by
the companies holding the products' intellectual property rights, the
Government Accountability Office, Congress' nonpartisan investigative
division, said in a report, titled "Agencies
Can Improve Efforts to Address Risks Posed by Changing Counterfeits Markets."
GAO did not not specify which counterfeit items came from which online
marketplace. But the report states the agency "purchased at least one
counterfeit item and one authentic item from each of the five e-commerce
websites," as determined by blind testing by the companies holding the
rights for each brand-name item.
valleynewslive.com
When Anti-Fraud Blacklists Cost Merchants
Customers
Card-not-present fraud is a huge and growing problem for ecommerce, and one
way merchants try to prevent it is with blacklists. These databases contain
names, email addresses, phone numbers, and credit card accounts linked to
confirmed fraud.
It used to be that such blacklists, updated internally or bought from a data
provider and updated every few months, were a reasonably good layer of fraud
protection. Now, as fraudsters develop ever-more sophisticated strategies
and have access to a growing cache of stolen consumer information from data
breaches, the quality and structure of blacklists matter more than ever. A
dynamic blacklist can be a valuable tool for fraud prevention, but static
blacklists can lead to more fraud and more false declines for merchants.
False declines are already a big problem for ecommerce. Ecommerce merchants
decline 45% of their orders, and 22% of those declines are false, according
to the Lexis Nexis
True Cost of Fraud Survey for 2017. False declines cost the US ecommerce
industry more than $8 billion in lost sales in 2016 alone. Customers
declined in error are likely to take their business elsewhere, rather than
go back to merchants who wouldn’t take their money. But how can blacklists,
which are supposed to prevent bad actors from making purchases, sometimes
cause good customers to be rejected, too? The answer hinges on the
difference between static and dynamic data.
multichannelmerchant.com
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"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
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ORC News
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Update from Yesterday's Story
Prosecutor links suspects in nearly $1 Million Walmart thefts to crimes in 14
States
A Dane County prosecutor says two Missouri residents arrested at a Monona
Walmart for check fraud are connected to crimes at the retail giant in fourteen
states. One of the suspects, 44-year old Jason Edge appeared in Dane County
court Tuesday, with his bail set at $10,000. Another suspect, 42-year old Shelly
Scott, will make a court appearance later this week. "Walmart reports they are
suspects in a check fraud scheme in fourteen other states," Assistant Dane
County District Attorney Dallas Montano says. "Over $650,000 has been stolen to
date," she says. I'm aware through some investigation of my own that she has
several warrants from other states," attorney Steve Mays says of his client,
Scott.
wkow.com
![](http://www.d-ddaily.com/images/2-28-18wkow.JPG)
Kansas City, MO: Smash and grab’ thieves steal
over 70 cellphones from SETCELL
On Feb. 15, two men broke into their shop using a large rock and stole dozens of
cell phones. Surveillance footage from inside the store shows the men breaking
the display case glass and grabbing several phones. Herndon said the burglars
got away with more than 70 expensive iPhones and Androids, and he doesn’t
believe this was a random smash and grab. The owners, who strategically chose
the Westport location because of the visibility and 24-hour security, believe
the two suspects scoped out their business, knew what case to target and figured
out a 15-minute gap as to when they could get away with the crime.
fox4kc.com
![](http://www.d-ddaily.com/images/2-28-18fox4kc.JPG)
Southlake, TX: Woman hits Sephora, Ulta and
Victoria’s Secret for over $10,000 in merchandise
An
Irving woman is accused of stealing $10,000 worth of merchandise from stores
over the course of eight months, Southlake police said. Jamie Waldrop, 26, faces
charges in 10 cases of theft, police said. She is being held in the Dallas
County Jail on $8,500 bail. Waldrop reportedly walked into stores such as
Victoria's Secret, Sephora and Ulta and "brazenly began stuffing merchandise in
her purse or bag," police said. "Each theft takes mere seconds, and Jamie has
not cared if employees or other shoppers are watching her," the department said
on Facebook. In one instance in February, Waldrop is accused of taking 120 pairs
of underwear, three bras and 16 pairs of pants, according to a criminal
complaint.
Waldrop was arrested in February 2016 on a charge of possession of a controlled
substance. An Irving officer found Waldrop, who was showing signs of overdosing,
in a vehicle with multiple syringes and heroin, according to an arrest warrant
affidavit.
facebook.com
Vancouver, WA: Maurices’ Assistant Manager
charged with $5,000 refund theft
An assistant manager of a women’s clothing store in Vancouver is accused of
stealing more than $5,000 from the store since its opening in the fall. Abigail
L. Bolin, 22, appeared Tuesday in Court on suspicion of first-degree theft. The
manager of the Hazel Dell, Maurices called 911 on Monday to report that Bolin
had admitted to stealing thousands of dollars from the store. Bolin had been an
assistant manager at the store since it opened in October. The store’s loss
prevention alerted the manager that Bolin was electronically returning
merchandise that customers purchased and putting the money into her personal
debit account.
columbian.com
Peoria,
AZ: Distraction Thief fraudulently obtains $5K in reloadable debit cards at
Walmart
Peoria Police report that on February 19, 32-year-old Shannon Pernell Brown was
at a Wal-Mart store when he allegedly got four reloadable Visa debit cards, and
had $500 put on each card. Police say he would then distract the cashier by
requesting another item and, when their back was turned, he would manipulate the
cash register to show that he had already paid for the cards. Police say he
later returned to the same store and attempted another theft in the same manner.
abc15.com
Carrollton, GA: Man & woman arrested for theft of
$5,000 of merchandise from Robinson Salvage
Carrollton police say two suspects cut security tags off merchandise and wheeled
a buggy containing thousands of dollars worth of goods outside the store without
paying. Lotta Clark, 61, and Jacques Jones, 48, both of Carrollton, were later
arrested and charged with theft. Police said the theft was caught on store
security cameras at Robinson Salvage on Bankhead Highway. The merchandise the
suspects are accused of stealing had an estimated value of more than $5,000.
times-georgian.com
North Haven, CT: Man arrested for theft of over
$800 from Ulta Beauty store
North Haven Police have arrested a man who allegedly stole hundreds of dollars
worth of goods from a cosmetic store. Mark McGilton of West Haven was arrested
Monday for allegedly stealing $800 dollars worth of goods from an Ulta Beauty
Store in North Haven last December. Police say they were able to identify
McGilton within a day of posting his picture on social media.
wtnh.com
![](http://www.d-ddaily.com/images/2-28-18wtnh.JPG)
Columbus, OH: Two men hit Giant Eagle for $700 of
Ohio State merchandise
Police said two men stole "lots" of OSU-branded clothing from the Giant Eagle on
S. Hamilton Ave. Police said the clothing was worth nearly $700. CPD believes
the pair stole from this store several times.
myfox28columbus.com
![](http://www.d-ddaily.com/images/2-28-18myfox28.JPG)
Beaverton, OR: Police investigating Man responsible for
$1,300 theft of Art Supplies from Craft Warehouse
Waterford, CT: Woman wanted for stealing from Ulta Beauty
store
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Retail Crime News
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Shootings, Assault & Deaths
San Antonio, TX: Customer shot, killed after
'threatening' liquor store Owner
The Owner of S&M Liquor is claiming self defense. Early reports from the scene
indicated the store's owner was the shooter, and that the customer was accused
of robbing the store at the time of his death. However, SAPD later said the
employee has had issues with the customer involved in the past, and that the
customer has previously threatened to rob the store. A witness indicated that
the customer killed seemed intoxicated before the shooting broke out.
kens5.com
Elkhart, IN Police investigate shooting in
Walmart parking lot
According to a report from Elkhart police, it happened at 10:37 p.m. Tuesday at
the Walmart on County Road 6 West. Police said the victim, David Holland, 36,
was arguing with an acquaintance in the parking lot. During the argument, the
acquaintance pulled out a handgun and shot Holland before getting into an SUV
and fleeing the area. The victim’s injuries appear to be non-life-threatening.
southbendtribune.com
Corpus Christi, TX: Murder Trial begins
Painting contractor accused of killing co-worker inside Walmart
The murder trial began Monday for a contracted worker accused of punching a
co-worker off a ladder then stomping on his head at a local Walmart. Anthony
Richardson sat in Judge Missy Medary's District Court as opening arguments and
witness testimony began in the case.
Prosecutor Erica Matlock laid out what she expects the jury will hear in the
case during her opening arguments. "You're going to hear that originally it was
thought that Mr. Harley fell off the ladder he was working on," she told the
jury. "He was an overnight contractor painting the Walmart bathroom ... What
you're also going to hear, ladies and gentlemen, is that that didn't happen."
Officers got a call about an injured person at the store. When they arrived,
they discovered John Harley, 63, in the bathroom, lying in a pool of blood.
caller.com
Allentown, PA: 2 killed, 1 Wounded in a drive-by shooting
outside a local Gas Station, Employee not injured
Bridgeport, CT: Customer wounded in Deli Drive-by, 3
weapons used, multiple shots fired
Robberies & Thefts
Chicopee, MA: Stop & Shop needle Robbery suspect
in custody; Assault on Loss Prevention
On February 14, 27 year-old Johanna Nadeau allegedly threatened to stab the Stop
& Shop Loss Prevention officer with a dirty needle when he confronted her.
wwlp.com
![](http://www.d-ddaily.com/images/2-28-18wwlp.JPG)
Lincoln, NE: Woman loses $11K in gift card scam
A 70-year-old woman lost $11,000 in a gift card scam in mid-February, according
to Lincoln police. A caller told the woman Feb. 21 that she was owed money by a
company and instructed her to go to a website and enter the amount that she was
owed so she could receive the money in the mail. She entered $300 on the
website, but the caller then told her she had entered too much and now owed them
money, Sands said. The scammer then said they needed the money right away and
told her call him with the numbers of Best Buy and Target gift cards. The woman
purchased three Best Buy gift cards valued at $2,000 each, plus two other $2,000
gift cards and a $1,000 gift card from Target. She read the card numbers over
the phone to the scammer near the register at the stores, Sands said. No arrests
have been made.
journalstar.com
Newtown, CT: Big Y Supermarket Loss Prevention Agent
assaulted during Apprehension of Red Bull Thief
St George, UT: Robbery suspect with 61 stolen lottery
tickets gets taken down by Utah Highway Patrol
St Louis, MO: Teen facing 8 charges of Burglary; Family
Dollar in Bevo Hills and multiple area Restaurants
Credit Card Fraud
Houston, TX: 3 arrests in ID theft ring involving
300 victims, 1700 stolen id’s recovered
Authorities in suburban Houston's Montgomery County say three people have been
arrested and more are expected after a traffic stop led to discovery of an
identity theft ring believed to have stolen nearly 2,000 documents involving at
least 300 victims. Sheriff's officials pulled over a couple for speeding and
found them hiding 52 forged driver's licenses and 300 pieces of stolen mail.
Their arrests led authorities to a west Houston motel room where a woman was
arrested Monday with 1,700 pieces of stolen identities.
khou.com
![](http://www.d-ddaily.com/images/2-28-18khou.JPG)
Bomb
Threats
Gaines Township, MI: Shoplifter called in Target bomb threat
Sentencings
Colorado Springs, CO: Boy, 17, Sentenced to 7
years for Murder of Owner during a Liquor Store Robbery
A 17-year-old boy has been sentenced to seven years in a youth detention
facility for his role in the shooting death of a Colorado Springs liquor store
owner. The boy was sentenced Tuesday on a charge of second-degree murder
stemming from the Feb. 15, 2017, death of 68-year-old Donat Herr. The teen faces
up to 28 years in adult prison if he causes problems at the youth facility.
Prosecutors say 19-year-old Phinehas Daniels shot Herr, who used pepper spray
against three accomplices. Daniels faces 50 to 70 years in prison when he is
sentenced May 10. A 13-year-old accomplice was sentenced last year to 6 ½ years
in a youth detention facility.
usnews.com
Dubuque, IA: Former Police Officer/ Boost Mobile
Employee sentenced to 10 years for $7,200 theft and probation violation
Kyle Cross was given five years for the theft and 10 years for a sexual abuse
conviction because the theft conviction violated terms of his probation. The
sentences will be served at the same time. Cross said January when he pleaded
guilty that he wasn't responsible for all the nearly $7,200 in cash and
merchandise stolen from Boost Mobile, a Dubuque cellphone store. He said the
loss was between $1,300 and $1,500.
usnews.com
Santa Ana, CA: Placentia man sent to prison for 12 years for four O.C. 7-Eleven
robberies
Plano, TX: 3 facing capital murder charges in death of convenience store owner
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Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
●
Adult Store – North Austin, TX – Burglary
●
Big Y Supermarket – Newtown, CT – Robbery
●
C-Store – Lumberton, NC – Armed Robbery
●
C-Store – Binghamton, NY – Burglary
●
C-Store – Phenix City, AL – Burglary (ATM)
●
C-Store – Chicago, IL – Armed Robbery
●
CVS – Knoxville, TN – Robbery
●
CVS -Milwaukee, WI – Armed Robbery
●
Denny’s – Antioch, CA – Armed Robbery
●
Dollar General – Lumberton, NC – Robbery
●
Dry Cleaner – West Haven, CT – Burglary
●
Family Dollar – Splendora, TX – Armed Robbery
●
Gas Station – Barstow, CA – Robbery
●
Go Wireless – Albany, OR – Robbery
●
Liquor Store – San Antonio, TX – Robbery/ Clerk shot and
killed suspect
●
Pharmacy – Chico, CA – Robbery
●
Walgreens – Dallas, NC – Robbery
●
Whataburger – Houston, TX – Armed Robbery
●
7-Eleven – Lompoc, CA – Armed Robbery
Daily Totals:
•
15
robberies
•
4 burglaries
•
1 shooting
•
1
killing |
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Joaquin Farrell named Regional Asset Protection Manager for Dollar
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Christina Sanchez promoted to Key Account Specialist for Vector
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VP of Loss Prevention
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The Vice President is responsible for the strategic
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400 stores nationwide, and ecommerce. Reporting to the CFO, this position has
overall leadership responsibility for leading the charge in driving shrink
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Plano, TX
The Sr. Director of Asset Protection Operations
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In this role you will provide strategic leadership
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Regional LP Investigator - 10 Positions Nationwide
LA/San Diego/Northern CA/Central CA/Phoenix
The Regional Loss Prevention Investigator is responsible for analyzing
internal & external theft trends in assigned market and to develop strategies to
identify and resolve theft cases. The Regional Loss Prevention Investigator will
work with the Investigative Risk and Fraud Analyst in the identification of
internal theft cases, and ensure that all cases are brought to a successful
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Regional LP Investigator
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Houston/Texas Border/Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing
internal & external theft trends in assigned market and to develop strategies to
identify and resolve theft cases. The Regional Loss Prevention Investigator will
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internal theft cases, and ensure that all cases are brought to a successful
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Manager, Asset Protection Data and Analytics
Raleigh, NC
Victra is the leading exclusive, premium retailer for Verizon with a mission of
connecting technology to life in the most trusting and profitable way. As the
Asset Protection Data & Analytics Manager, you will direct teams to identify,
develop, implement, and maintain programs, processes, and training related to
our AP structure including Field and Store Point-of-sale exception reporting,
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District Loss Prevention Manager
Portland, OR
DICK’S Sporting Goods is seeking an experienced
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organization are passionate about supporting the True Athlete in everything we
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Market Asset Protection Manager - Northern WI
St. Charles, IL
The individual selected for this position works collaboratively with Market
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accountability. This position ensures the execution of programs surrounding the
safety of people, the security of assets, compliance with internal and
regulatory standards and the prevention of shrink within the assigned market,
thru root cause analysis, deployment of solutions that protect the assets of the
organization and audit to determine the effectiveness of the initiatives as
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Your Career
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Mentorships: Sometimes
You Need More Than One
1 Mentor Isn't Enough. You Need to Build a
Personal Board of Advisors
Mentors can provide an inspiring source of personal and professional advice, be
your own sounding board when you're working through tough situations and allow
you to share your concerns or dreams. No single mentor is likely to be able to
help in all aspects of your life, so consider getting your own board of
advisors.
Network evolution
Good Mentors Help You Work Through Strong
Emotions
Mentors can help you through career transitions and getting promotions, but they
are also great sounding boards when it comes to processing feedback. They can
create a safe space to allow you to process, interpret and express any strong
emotions you may encounter in your professional life.
Buffers
How to Build Your Mentor Cabinet: 4 Tactics
When you're searching for the perfect mentor, it can be tough to make a
decision. You might even want to find more than one mentor, for different advice
and experience. You alone can make the decision if someone is the right fit for
you, so there are certain questions you'll want to ask yourself before you build
your Mentor Cabinet.
Who do you want to become?
How to Get Good Mentors (and How to Know If Your
Mentors Are Any Good)
Very rarely will you be able to get a high quality mentorship for free; the kind
that pushes you beyond comfort levels, allows you to see progress in your goals
and your skills grow. It's key to know where to invest your money. Here's how to
invest in a good mentorship.
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Tip of the Day
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Having a strategy or a plan about everything you do is important if you expect
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