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Peter Nwankwo promoted to Director, Asset
Protection – Global Supply Chain & Logistics for Target
Peter
has been with Target for nearly two years. Before his promotion to Director, AP
– Global Supply Chain & Logistics, he served as Regional AP Business Partner -
Global Supply Chain & Logistics. Prior to joining Target, he served as Regional
AP Manager for The Home Depot for nearly four years. Earlier in his career, he
held roles with 7-Eleven and Best Buy. Congratulations, Peter!
Adam Oberdick named Lead Director, Asset
Protection
for CVS Health
Before
being named Lead Director, Asset Protection for CVS Health, Adam spent 11 years
with Nike in various key LP roles, including Director - EMEA Loss Prevention &
Risk Operations, Director - EMEA Loss Prevention and North America - Digital
Loss Prevention, among others. Prior to joining Nike, he had roles with both
Target and Kmart over the span of five years. Congratulations, Adam! |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Interface
"Ask Our Expert" video series
What Are Video Verified Alarms?
Sean Foley, SVP Enterprise Security, Interface Systems explains
the benefits of video verified alarms when compared to traditional alarm
monitoring. With video verification of alarm events, enterprises can
secure their locations more effectively and avoid paying false alarm
fines.
To learn more,
read this case study.
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March 22-25 in Las Vegas,
NV
The U.S. Crime Surge
The Retail Impact
U.S. Shoplifting Surge Gets Global Coverage
Losses skyrocket as wave of shoplifting sweeps US
Shoplifting
and retail crimes have been soaring throughout the United States for the past
five years, forcing retailers to bulk up on security. National chains like
Rite Aid are closing hard-hit stores, locking up aisles of seemingly mundane
items like deodorant and toothpaste. A video of rib-eye steaks locked behind
wire mesh in Florida recently went viral.
Rampant shoplifting at chain stores in New York City also led to another
Rite Aid store on Manhattan's Upper East Side to close its doors on Feb 15.
The NYPD reported that it has not seen shoplifting levels this high since
1995. From Jan 1 through Sept 12, 2021, police reported that there were more
than 26,000 shoplifting complaints compared with the same time period in 2020,
which was over 20,000.
John Catsimatidis, owner and CEO of the Gristedes, a grocery chain in Manhattan,
told the Daily Mail that the thieves are not hungry vagrants, but
"professional criminals" who often travel to the city from other states,
where they cannot get away with such crimes.
Store closures
Walgreens, a drugstore chain and parent of Duane Reade, cited shoplifting as
the reason it was planning to close five stores throughout the city in
November. Seventeen stores had already been closed. It has already closed 10
stores in San Francisco since 2019.
The CEOs of nearly two dozen retail companies wrote a letter to US
congressional leaders in December to pass the INFORM Act, which would
require online marketplaces like Amazon, eBay, and Facebook to verify sellers
and provide contact information to buyers.
Brian Dodge, president of Retail Industry Leaders Association, told news site
Axios that thieves today can sell products to unsuspecting customers. The
offenders are "hiding behind fake user names and untraceable email addresses
rather than legitimate kinds of business information that any other operating
business would have to provide-like a name," he said.
Up to 15 percent of retailers now use using radio frequency identification
technology to track shoplifters, reported NBC News citing retail security
experts. The practice has raised privacy concerns.
chinadaily.com.cn
Indiana's Lack of ORC Law Making it a
Shoplifting Epicenter?
Multi-million dollar shoplifting rings under investigation in Indiana
Law
enforcement confirms they are battling a $70 billion organized theft problem
nationwide that is affecting the state of Indiana. People are stealing products
en masse from retail stores and reselling those items online. “These are people
that steal from a dozen stores a day, sometimes $10,000 per store,”
Ben Dugan, president of the National Coalition of Law
Enforcement and Retail, said. “They’re stealing hundreds of thousands
of dollars a week and they travel state to state, county to county and funnel
that product through these online fences.” Dugan and other law enforcement
professionals describe the criminals as “professional thieves.”
According to investigators, the thieves map out which stores to hit. They
target low-cost hardware stores, beauty supply stores and big chain retail
stores like Walmart and Kroger. In some cases, they’ll store products in a
warehouse until they’re able to sell them online. Often, they sell products at a
discount online, but make a good amount of money doing it.
“When you’re making an income of $5,000 to $7,000 a week, tax free, that’s
pretty attractive,” Jerry Biggs, manager of major
investigations for Sally Beauty, told CBS4 Consumer Investigations.
“They work seven days a week, and they’ll travel throughout Indiana, then go
back home to perhaps Chicago or Cleveland,” Dugan added.
Each law enforcement official CBS4 spoke with confirmed the same thing: There
are currently several multi-million-dollar investigations underway in Indiana.
They cited the fact that Indiana is so centrally located. “We follow these guys
for weeks at a time and watch them steal the product. Eventually, they get
arrested, but we’re always trying to track that product. That’s how we know, for
a fact, that it originated in Indiana,” Dugan confirmed. “Because we were
there.”
Often, investigators said, the thieves know exactly how much to steal so that
they aren’t charged with a felony. Furthermore, Indiana doesn’t have an
organized crime law on the books.
“I have done groups — even years ago back in Texas — when it was $1,500, they
would steal $1,400. And so, they do that all day long knowing they’re committing
misdemeanors,” Biggs explained. “Every state that surrounds Indiana has some
type of organized crime law. Indiana doesn’t. We have tried to push one for
the last few years, but we have struggled with getting it through.”
Biggs may have been referring to HB 1323. In 2019,
Republican State Rep. Sharon Negele introduced that legislation. Had it
passed, it would have enhanced penalties for those involved with organized
retail crime. The bill passed the House but died in the Senate. It was referred
to a committee but never heard.
cbs4indy.com
C-Stores Under Siege by Robbers
Philadelphia convenience store operators fed up with increased crime
Convenience stores across Philadelphia have increasingly become a target for
robbers. In some cases, they're entering the stores in broad daylight, and
store owners say they want more help from police.
"The city is under siege, that's what I
see," said store owner Vincent Emmanuel.
At
a Shell Gas station, burglars recently broke a large window to make their
way into the store. Surveillance footage shows as many as three men in the
store. One of them is seen swinging an ax, trying to break into an ATM.
Store operator Sukhbir Singh says the burglars ransacked the place using a
sledgehammer and were able crack the bulletproof glass to gain access to the
cashier cage: "It is not good at all. They have to be stopped. They have to
be put in jail," said Singh.
"People are just simply afraid of working in the city because stores are
getting busted, machines are getting broke into, stores are getting robbed
and the police responding are taking too long," said Emmanuel.
There was no immediate response from a police spokesman, but last week,
Commissioner Danielle Outlaw acknowledged that it was taking police much
longer to respond to 911 calls for help. Outlaw pointed to the shortage of
911 dispatchers and that the department was roughly 600 police officers down
from staffing levels in 2015.
Meanwhile, Emmanuel says some store owners are closing in the wake of all the
robberies: "The 7-Elevens are closing.
There's a 7-Eleven store on Oxford Avenue that got robbed nine times in one
month. How could a store owner operate a business like that?" said Emmanuel.
6abc.com
Mandatory Minimum Sentences for Retail
Criminals
Assembly OKs Mandatory Jail Time for Shoplifters
The state Assembly has approved a
Republican-authored bill that would create a mandatory minimum jail sentence for
habitual shoplifters.
Judges would be required to sentence habitual shoplifters to at least 180
days behind bars under a Republican-authored bill the state Assembly sent to
Gov. Tony Evers on Thursday.
Under current
Wisconsin law, the severity of a shoplifting offense varies from a
misdemeanor to a felony depending on the value of the merchandise stolen.
Punishments vary from nine months to 10 years behind bars. Under the bill,
judges would be required to sentence anyone convicted of a third or subsequent
shoplifting offense within five years to at least 180 days behind bars.
The bill's chief sponsors, Sen. Duey Stroebel and Rep. Janel Brandtjen, argue
mandatory sentences will deter shoplifters and send a a strong anti-crime
message. Opponents, including the state public defender's office and the
Wisconsin Counties Association, counter that the legislation will do little to
deter crime and lead to overcrowded jails.
The Senate passed the bill on Tuesday. The Assembly followed suit Thursday
afternoon. The bill goes next to Evers, who can sign it into law or veto it.
usnews.com
Flood of Anti-Theft Legislation Continues
Virginia legislation targets organized retail crime
Major
retailers in the Commonwealth and across the country report an increase in
organized criminal activity. State lawmakers are now considering legislation
they hope will address the problem.
Goods stolen from stores are resold quickly online.
“Organized retail crime is not petty shoplifting,” said
Mike Combs, Director of Investigations for The Home Depot. “We’re
talking about people who are stealing and making money by selling it for a
living. That’s their job. Those are the groups of people we are going after.”
The legislation would require online marketplaces to verify the authenticity
of high-volume sellers. The measure won approval in the State Senate. It
will soon reach a House of Delegates committee that killed a similar measure
earlier in the session.
wdbj7.com
Indianapolis residents call for new anti-crime strategy
With shootings up, carjackings down, St. Paul officials talk safety approaches
Long Beach shootings rose to start 2022, but gun violence has eased
COVID Update
551.8M Vaccinations Given
US: 80.4M Cases - 969.6K Dead - 52.6M Recovered
Worldwide:
432.3M Cases - 5.9M Dead - 361.6M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.
Private Industry Security Guard Deaths: 348
Law
Enforcement Officer Deaths: 670
*Red indicates change in total deaths
Still 2,000+ COVID Deaths Per Day
Covid-19 is killing more people now than during most of the pandemic
Plummeting Covid-19 case counts across the United States are leading to lifted
mask mandates and more conversations about steps toward normalcy -- but more
people are dying of the coronavirus now than during most points of the pandemic.
More than 2,000 Covid-19 deaths have been reported in the United States each
day for the past month. Average daily deaths are falling, but from a very
high point. They dipped just below that mark in recent days, to about 1,900 on
Monday; the federal holiday may have delayed reporting.
Before Omicron became the dominant coronavirus strain in the US, there were only
about 100 other days when there were more than 2,000 Covid-19 deaths, according
to data from Johns Hopkins University.
The only other time that deaths have been this high for this long was during the
first winter surge, before vaccines were available. The Omicron wave has also
been deadlier for longer than the Delta surge: In September, when Delta was
dominant, average daily deaths topped 2,000 for half as long.
cnn.com
Law Enforcement COVID Deaths
COVID-19 Related Line of Duty Deaths: 2022 Analysis Update
An
analysis of the line of duty deaths (LODD) based on data compiled by the Officer
Down Memorial Page (ODMP) found that COVID-19 killed 221 law enforcement
officers in the line of duty from March through December 2020.* This
represented 68% or more of all the LODDs in 29 states, two territories, and
the District of Columbia. A majority of these officers were 50 years of age
or older, in line with general population trends. As of February 15, 2021,
ODMP recorded 346 total LODDs in 2020, a 131% increase from the previous
year – COVID-19 being the single highest cause of 2020 LODDs.
ODMP's numbers are based on public submissions to their page, which are
evaluated against their criteria for inclusion using information compiled from
user submissions, media accounts, and correspondence with the officer’s agency.
These statistics include any law enforcement officer who dies as a result of
COVID-19 as a direct result of the officer’s law enforcement duties.
policefoundation.org
New Federal Mask Guidance
CDC expected to relax indoor mask guidance for states on Friday
The updated recommendations come as Covid case numbers continue to fall
across the country.
The
Centers for Disease Control and Prevention is expected to relax its
mask guidance Friday, according to two sources familiar with the plans.
The new guidance — which will most likely loosen indoor masking requirements —
will come as
most states have already lifted or announced plans to lift their indoor
masking mandates as the omicron-driven wave of the coronavirus subsides.
It's the first change to the agency's indoor mask guidance since July. Amid last
summer's surge of the delta variant, the
CDC recommended universal indoor masking in areas with substantial or high
transmission after it said vaccinated people could stop wearing masks.
Covid case numbers continue to decline across most of the country. The seven-day
average of daily new cases is around 75,000, down by 38 percent from the
previous week, according to CDC data.
nbcnews.com
LA Joins Chicago, D.C. and More in Lifting
Mask Mandates
Los Angeles County removes mask mandate for indoor public places
Los Angeles County will no longer require people to wear masks at indoor
public places as long as they can show proof of vaccination, county
officials said on Wednesday, as the number of new coronavirus cases continued to
plunge.
The order, which is set to take effect on Friday, will allow customers to skip
wearing masks if they provide proof of vaccination or a negative Covid-19 test
taken in the previous two days, the county, which is home to 10 million
people, said in a news release.
Many states and local governments across the United States have eased
coronavirus mandates as cases of the Omicron variant have fallen steeply in
recent weeks after a devastating spike that began in December.
Connecticut and Massachusetts will lift some mask mandates starting
Monday. Washington, D.C., will end a city-wide mask mandate and
Chicago will end a mask mandate for some public places on that day.
nytimes.com
Google Preps for Return to Office
Google relaxes mandates, opens amenities as it prepares for workers to return
Google is no longer requiring its US-based workers to be vaccinated against
COVID-19,
according to CNBC. “We’re not enforcing vaccination requirements as a
condition of employment for US office workers at this time,” Google spokesperson
Lora Lee Erickson said in a statement to The Verge after we first published this
article. “We’re continuing to implement our vaccination policy requiring
COVID-19 vaccinations or approved accommodations for any individuals accessing
our sites, because it’s one of the most important ways we can keep our workforce
safe and keep our services running.”
However, a policy that
requires staffers to be vaccinated to return to the office is still in
effect. “Google’s original vaccination policy announced last July remains in
place, which requires COVID-19 vaccinations or approved accommodations for
anyone accessing our sites,” according to Erickson. In addition, only employees
at Google’s Santa Clara County facilities will have to wear masks in the office,
Erickson says.
theverge.com
Santa Clara County plans to end indoor mask mandate next week
New Covid vaccine shows 100 percent efficacy against severe disease
Poland will lift most remaining restrictions on March 1
$3.6M in Dollar General OSHA Fines Since
2016
OSHA: Recent safety violations at multiple Dollar General stores illustrate the
retailer's 'long history' of endangering workers
OSHA has proposed over $3.6 million in
penalties over 55 inspections at Dollar General stores since 2016.
Federal
inspections into four Dollar General retail locations last summer "found
the nationwide discount retailer's long history of
exposing employees to dangerous working conditions continues,"
according to a press release from the Department of Labor's Occupational Safety
and Health Administration on Thursday.
It's the latest in a series of OSHA penalties for the company since 2016, the
release added. Since that year, OSHA has proposed over $3.6 million in
penalties over 55 inspections at Dollar General stores throughout the US,
the release said.
OHSA conducted the investigations last August into Dollar General locations
in Alabama and Georgia. In Alabama, OSHA inspectors found five "willful
violations".
The violations were for not keeping areas where inventory comes in "clean and
orderly" and for "stacking materials in an unsafe manner – hazards which
expose workers to slips, trips and being struck-by objects," the release said.
It added the stores did not keep exit routes and spaces around electrical
panels clear enough, creating fire risk.
OSHA proposed $683,680 in penalties for the Alabama stores and
$364,629 in penalties for the Georgia store. Dollar General has 15
business days to pay and comply, talk with a local OSHA area director, or
dispute the findings in front of OSHA's Occupational Safety and Health Review
Commission, which acts to independently resolve disputes around OSHA penalties.
businessinsider.com
The End is Officially Near for Kmart
This Iconic Store Has Closed All But 4 Locations
The nearly disappeared retailer once had nearly 2,400 U.S. stores
After
decades of decline, Kmart has only
four remaining locations open to the public after it was announced that
two more stores had recently closed, The Oregonian reports. The retailer's
current state marks a stunning decline from its days as a commerce powerhouse,
reaching nearly 2,400 locations across the U.S. and Canada at its peak
during the 1990s.
As store numbers dwindle, the remaining locations are spread out over four
states. New Jersey is home to
two Kmart stores in Avenel and Westwood. Meanwhile, New York has one
location left on Long Island in the town of Bridgehampton, while the last
Florida store remains open in Miami.
According to Shultz, it's likely not an accident the last remaining stores
happen to be where they are—at least for now. "New York has had a strong stance
against Walmart, so that has helped [Kmart]. But they still have to compete with
Target and Amazon," he told The Oregonian. "I have a hard time imagining them
staying around much longer."
bestlifeonline.com
'One of the Largest Verdicts of its Kind'
Brookshire Brothers to pay $1.3 million in slip-and-fall lawsuit
A jury has returned one of the largest verdicts of its kind in Orange County,
Texas. A woman in Orange County has been awarded $1.325 million by a jury
after she slipped and fell at a Brookshire Brothers grocery store while
shopping for ice cream on Memorial Day weekend in 2020.
Jurors in the trial heard evidence that the store had recurring issues with
leaking freezers dating back as far as August 2019, according to a release
by Brasher Law Firm, which represented Huelsman. She was shopping when she
slipped on a puddle near the ice cream freezers which caused her to fall and
suffer serious injuries.
Throughout the trial, Brookshire Brothers denied any responsibility for the
accident, blaming the flip-flops that Huelsman was wearing at the time. At
trial, Huelsman's attorneys suggested apportioning 20% responsibility on her.
Lufkin, Texas-based Brookshire Brothers has more than 100 grocery stores, 16
express stores, a central distribution center, 72 pharmacies, 87 fueling
stations, four coffee shops and two event venues.
chainstoreage.com
Russian Invasion's Consumer & Business Impact
U.S. economy appeared ready to surge, but Russia’s invasion of Ukraine could
send shockwaves
Rampant
geopolitical uncertainty has helped drive up energy prices and send global
markets on a roller-coaster ride. These changes could give many consumers and
businesses pause and put more pressure on Washington leaders to respond,
even though it is unclear how exactly they will intervene.
President Biden, meanwhile, has said he would consider measures to blunt the
impact of rising oil prices on Americans, including the sale of more oil
from the Strategic Petroleum Reserve. He warned energy companies not to
opportunistically jack up prices, while acknowledging that the economic
consequences of Russia’s invasion of Ukraine would be felt by Americans.
Although it’s too early to assess the conflict’s full impact on the world
economy, economists predict a number of cascading effects, starting with things
such as fuel prices. He added that the government is “closely monitoring
energy supplies for any disruption” and raised the potential the U.S. could
further tap its petroleum reserves if conditions warrant. The president also
fired a warning shot at oil and gas giants themselves, adding they “should
not exploit this moment to hike their prices.”
washingtonpost.com
Inflation Isn't Stopping Shoppers - Yet
CEOs say consumers aren’t changing their shopping behavior yet
Walmart said earlier this month that
consumers are aware of rising prices but haven’t changed their behavior yet.
Inflation has led many food and beverage companies to raise prices by shrinking
package sizes, cutting promotions or outright price increases at the grocery
store. But companies have to strike a delicate balance, raising prices
enough to offset higher costs without making products too expensive for
consumers, who could always trade down to cheaper alternatives like
private-label brands.
“We’re feeling good about how our consumers are staying loyal to our brands
in spite of some of our pricing decisions,” Laguarta said on Pepsi’s earnings
call in early February.
Many shoppers have had more cash to spend at the grocery store after
receiving government stimulus checks during the
Covid pandemic
and changing other behaviors, like traveling and eating out less.
cnbc.com
US Labor Dept: CA McDonald's franchisee owes over $25K in child labor penalties
Aaron’s to acquire appliance/ electronics retailer BrandsMart
Inflation is a worry for 9 in 10 Americans polled
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please. If
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Cyber Security in the Retail & Consumer
Industry
Protecting your brand from hackers and how to deal with cyber attacks
In a digitalized economy, companies in the retail sector are big targets for
cyber criminals. The new cyber security risk landscape has been transformed
by the increase in remote working, the growth in the number of connected
devices, and the ever growing sophistication of threat actors, e.g. through
ransomware attacks. Between 2019 and 2023 an amount of more than EUR 300
billion of lost revenues are estimated due to cyber attacks by the retail
industry worldwide. Further, such issues are under growing public scrutiny,
illustrated, for example, by the latest Log 4 Shell vulnerability.
Why is cyber security relevant
especially for companies in the retail sector?
●
The retail industry typically processes huge amounts of personal
data from their customers.
●
Hackers select targets based on their financial capability, which makes
retailers attractive targets.
Which (direct and indirect) sources of law obligate
companies to implement cyber security measures?
●
Cyber security law is unfortunately fragmented.
●
Obligations for retail companies can thus stem from various sources
in public and private law, for example the GDPR, product liability and
product security law, EU directives on cyber security as well as from
contracts with customers or business partners.
How may cyber security be required to protect your
intellectual property?
Besides the obvious economic self-interest of each company to keep its IP
confidential, insufficient protection of IP against cyber risks may also have
legal implications. For instance, under EU law, trade secrets only remain
protected as such if safeguarded by appropriate (cyber) security measures.
What legal consequences can arise if your brand falls
victim to a cyber attack?
●
notification obligations of your company vis-á-vis authorities
●
investigations, measures and sanctions by authorities
●
claims by affected parties, such as consumers or contractual
partners.
What to do in the first place to protect you brand from
cyber attacks?
Besides the obvious factual need to implement any such measures, from a legal
perspective it is imperative to produce appropriate documentation as well as
internal measures on how to protect company asset. Further, a company should, in
preparation to any such incidents, clearly allocate responsibilities among its
personnel and appropriate contingency plans. For example, these should set out
clearly reporting obligations towards authorities and reporting lines inside the
company.
osborneclarke.com
Top Cyberattack Types: 2021 vs. 2020
Ransomware wreaked havoc last year, manufacturing was most targeted
IBM
Security released its annual X-Force Threat Intelligence Index unveiling how
ransomware and vulnerability exploitations together were able to “imprison”
businesses in 2021 further burdening global supply chains, with
manufacturing emerging as the most targeted industry.
While phishing was the most common cause of cyberattacks in general in the past
year, there was a 33% increase in attacks caused by vulnerability
exploitation of unpatched software, a point of entry that ransomware actors
relied on more than any other to carry out their attacks in 2021, representing
the cause of 44% of ransomware attacks.
The 2022 report details how in 2021 ransomware actors attempted to “fracture”
the backbone of global
supply chains with attacks on manufacturing, which became 2021’s most
attacked industry (23%), dethroning financial services and insurance after a
long reign. Experiencing more ransomware attacks than any other industry,
attackers wagered on the ripple effect that disruption on manufacturing
organizations would cause their downstream supply chains to pressure them
into paying the ransom.
An alarming 47% of attacks on manufacturing were caused due to
vulnerabilities that victim organizations had not yet or could not patch,
highlighting the need for organizations to prioritize vulnerability management.
helpnetsecurity.com
The Importance of Supporting Cybersecurity
Teams
Log4j Remediation Took Weeks or More for Over 50% of Organizations
(ISC)² survey also found that half of
cybersecurity teams worldwide worked on fixing Log4j issues on weekends and
during time off.
It indeed was an all-hands-on-deck job for organizations around the globe when
the Log4j vulnerability was exposed: a new (ISC)² study found that 52% of
security teams spent weeks or more than a month fixing the flaw in their
networks — and some 48% did so on weekends and during their holiday time.
Around 27% of respondents to the (ISC)² survey say their organizations were
less secure during the remediation process, and 23% report that their 2020
security priorities were delayed due to the intense focus on Log4j fixes.
"The main takeaway from the Log4j crisis and this data is that dedicated
cybersecurity professionals are spread thin and need more support to effectively
remediate zero-day exploits while still maintaining overall security
operations," Clar Rosso, CEO of (ISC)², said in a statement. "Log4j is one
critical vulnerability of many and it's only a matter of time before the next
novel attack occurs. To avoid burnout — the consequences of which can lead to
catastrophic breaches — organizations must support their cybersecurity teams by
expanding their recruiting efforts, providing more resources and investing in
the development and retention of their existing staff."
darkreading.com
Russia’s invasion of Ukraine spotlights the urgent need for crypto policy
Cyber attacks on Ukraine: DDoS, new data wiper, cloned websites, and Cyclops
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Fighting Fraud in E-Commerce
What are the next steps for the European grocery industry?
Grocery apps downloads rose by 200% in 2020
– If this trend continues, how will fraudsters take advantage?
The
pandemic has been an inflexion point for the online grocery market globally,
boosting the number of online grocery buyers by 30%.
And while we’ve seen some levelling off with the easing of restrictions across
Europe, it’s a trend that’s not going away. In the UK in 2021, nearly 50% of
shoppers said that they would continue to buy their groceries online once
the pandemic was over.
But it’s not just online grocers that are benefitting from this shift in
consumer behaviour. Online shopping, home delivery and Q-commerce have also
opened up a whole host of new money-making opportunities for online
fraudsters.
In our recent
Retail Ecommerce Fraud & Payments report, grocery merchants rated their top
three fraud risks: online payment fraud (73%), account takeover or ATO
(65%), and friendly fraud (58%).
The majority of online payment fraud is a result of stolen credit card details,
gained by skimming or bought on the dark web and these bad actors have a number
of techniques to obtain verifying information that can ‘legitimise’ their
purchases from the retailer perspective. On the dark web, food account
mentions have
increased 230% since 2019, and login details are easy to buy at
USD 1.50-USD 10 each.
Friendly fraud occurs when a customer makes a purchase with their own credit
card, and then requests a chargeback instead of contacting the merchant for
a refund. A version of friendly fraud rife in grocery deliveries is refund
abuse, where contactless delivery relies on the honesty of customers to claim
for items not received. Opportunistic customers are aware how hard it is to
discredit their complaints and are quick to take advantage.
Account takeover (ATO) occurs when a fraudster infiltrates a genuine
customer’s account and then makes unauthorised transactions. Interestingly,
despite online grocers not seeing account takeover as the biggest threat to
their business, of all the ecommerce sectors, they’ve seen the largest
increase in ATO (+50%).
thepaypers.com
Amazon Anti-Union 'Scare Tactics'?
Amazon called the cops on a union organizer who was bringing food to warehouse
workers. The NYPD arrested him and 2 Amazon workers.
The NYPD arrested three Amazon union organizers at a Staten Island
warehouse on Wednesday.
The New York Police Department arrested three union organizers at Amazon's
JFK8 warehouse in Staten Island on Wednesday.
Among those arrested was
Chris Smalls, a former worker and president of the Amazon Labor Union. The
ALU
successfully petitioned the National Labor Relations Board for a union election
at JFK8 last week. The election is due to be held between March 25 and March 30.
Smalls told Reuters he had come to the warehouse to give out food to
workers in the break room.
Derrick Palmer, an ALU organizer and employee who witnessed the arrests, told
Vice an Amazon general manager said they were calling the police after
organizers brought grilled chicken and pasta to workers in the break room.
"I think it started off as a scare tactic that completely went off the rails,"
Connor Spence, another ALU organizer and employee, told
Bloomberg.
An Amazon spokesperson told Reuters and Bloomberg Amazon had called the police
because Smalls has "repeatedly trespassed" on JFK8.
businessinsider.com
How Online Shopping Adds to the Global Problem of Abandoned Clothes
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Simi Valley, CA: 2 Men Arrested After Simi Valley Police Detectives Uncover
SoCal Theft Ring Targeting Home Depot Stores
Detectives
uncovered an alleged organized retail theft ring behind dozens of heists from
Home Depot stores throughout Southern California, Simi Valley police announced
Thursday. Two people were arrested Tuesday in connection with a series of thefts
at Home Depot stores across Southern California – 29-year-old Luis Delasancha of
Anaheim and 45-year-old Prudencio Avelar-Lemus of Santa Ana, the alleged fence,
both face charges of conspiracy, organized retail theft, and grand theft.
Simi Valley police say an investigation that started with the Nov. 8, 2021 theft
of about $2,000 worth of tools from Home Depot, 575 Cochran St. in Simi Valley,
led to the identification of two suspects who had been targeting Home Depot
stores in Ventura, Los Angeles, San Diego, Orange, and Riverside counties. The
suspects behind these thefts are believed to responsible for approximately 25
thefts totaling more than $30,000.
The investigation, which was aided by a vehicle description and license plate
taken from the Simi Valley theft, identified an Anaheim home and an alleged
fence location in Santa Ana believed to be involved in the thefts. Delasancha
was arrested at the Anaheim home, where a small number of the suspected stolen
tools and narcotics were found. Detectives found much more at the alleged fence
location in Santa Ana – more than 3,700 stolen electric saws, table saws,
drills, tool kits, and bottles of laundry detergent – with an approximate value
of $341,000.
losangeles.cbslocal.com
New York, NY: Update: Group steals $500,000 of luxury items from store on
Madison Avenue
Police
are looking for several people who stole nearly half a million dollars worth of
items from a high-end store on Madison Avenue. Police say seven people entered
The RealReal store last week and took off with jewelry, watches, and handbags.
The haul adds up to nearly $500,000. Investigators released pictures of two of
the suspects and a white getaway car. They are asking for the public's help
tracking down the perpetrators.
abc7ny.com
Memphis, TN: 6 men break into East Memphis Target, steal $19K of items
Six
men are wanted by police after breaking into a Target by using a sledgehammer
and crowbar. On Feb. 22, MPD responded to a burglary call in the 600 block of
Colonial Road. When officers arrived, they spoke to the store manager, who said
around 3:50 am, approximately six men broke into the store, and stole roughly
$19,280 worth of merchandise. The suspects used a sledgehammer, and a crowbar to
break into the business, police said. The suspects occupied a silver-colored
2-door Dodge Challenger, a silver 4-door Infiniti G35, and a black 4-door
Infiniti. Police also said the same group attempted to break into Dillard’s at
the Wolfchase Mall around 3:20 a.m., but could not get in.
fox13memphis.com
Clovis, CA: PD Arrest Five for Mail Theft
Clovis
Police Detectives served two search warrants Wednesday afternoon, February 23,
one at a home in Biola, and one in Fresno, related to an on-going mail theft and
fraud investigation. Their investigation was assisted by a resident who had
video surveillance of mail being stolen on the morning of February 23 and
reported it to Clovis Police. Detectives were able to recognize a known mail
theft suspect, which helped lead them to the homes in Biola and Fresno.
During the search warrants, Detectives located and collected evidence, including
two handguns, property that had been purchased fraudulently, and countless
pieces of stolen mail from the Clovis, Fresno, and Kerman area. Charges against
the five people arrested include felon in possession of a firearm, committing a
felony while out on bail, narcotic sales, forgery, mail theft, possession of
burglary tools and drug paraphernalia, and more.
clovisroundup.com
San Antonio, TX: Suspected thief arrested after trying to steal over $1,600 in
copper wire from Lowe's
A
man that police believe is responsible for numerous thefts of copper rolls from
different stores was finally captured. Michael Anthony Ruiz, 43, was arrested on
Wednesday and charged with four counts of theft. Police said that Ruiz was
spotted on June 11, 2021 by an associate at a Lowe's Home Improvement store as a
suspect in numerous thefts at different Lowe's locations. On this occasion, Ruiz
was seen asking an employee for help loading 12 rolls of copper wire into a
shopping cart. Ruiz then gets in line like he is going to pay, but then heads
toward the lawn and garden section. It isn't long before Ruiz then pushes the
cart out of the store without paying, according to the police report. The loss
prevention associated catches up with Ruiz in the parking lot, who then
threatens the employee before running off. The approximate value of the rolls of
copper wire was $1,680. Ruiz was identified from video surveillance footage and
a photo lineup. He is in Bexar County Jail on bonds totally $41,000.
foxsanantonio.com
Campbell River, British Columbia, CN: Over $8,000 recovered, 32 arrested in RCMP
Shoplifting sting
Campbell
River RCMP are urging stores to be proactive and adopt theft-reduction
strategies following an eight-day blitz resulting in 32 arrests and more than
$8,000 of merchandise recovered. Police are recommending that more than 35
charges be laid, most for theft under $5,000. Additional charges expected
include resisting arrests, breaching court conditions to stay outside of
specific stores, and driving while prohibited. Police concentrated on places
with higher-than-usual theft problems. “Despite the success of projects such as
this and other police actions in the past, it’s very clear that some of our
criminal element are clearly not getting the picture,” said Campbell River RCMP
Const. Maury Tyre. Some people arrested had already been arrested earlier within
the eight-day campaign, he said. Of the 32 people arrested, 25 had criminal
records including property crimes or were awaiting sentencing on previous theft
files, he said.
campbellrivermirror.com
West Springfield, MA: Police searching for repeat offender in $1300 theft
Santa Clarita, CA: Man Arrested For Grand Theft Following Santa Clarita Retail
Crime Suppression Operation
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Shootings & Deaths
Houston, TX: Deputy Constable shot and killed inside the PlazAmericas Mall
A
Texas deputy constable was shot dead by a suspect who wrestled his service
weapon away at a Houston shopping mall where the officer was working an extra
job. Deputy Constable Neil Adams was killed just before 4 p.m. as he responded
to a disturbance inside one of the stores at the PlazAmericas Mall, the Houston
Police Department said. “There was some kind of altercation with a suspect,”
said Houston Police Chief Troy Finner. “The suspect was able to gain control of
his gun … very sadly, shot it.” Texas Land Commissioner George P. Bush paid
tribute to Adams on Twitter. Finner said that after the shooting, police
responded and found the suspect in the food court. “He had a sharp-edged weapon
aimed at the officers,” Finner said. “Two officers fired upon him, striking him.
The suspect later died at the hospital.” Police have not released the identity
of the deceased shooter, but said he was 35 years old. Adams had served with the
San Jacinto County Constable Precinct 1 since 2012. He was the environmental
officer for all of Harris County, said his boss, Constable Roy Rogers. “We lost
one of our heroes,” said Rogers. “He was a good man. He worked hard (to) take
care of his family … to take care of the constituents of our county. Y’all
please pray for Deputy Constable Adams’ family.” Speaking outside the hospital
where her husband died, Adams’ widow asked for prayers.
nypost.com
Hazlehurst, MS: Auto Shop Owner charged with murder after allegedly shooting
customer over repair work
A
47-year-old has been arrested after a man was shot and killed at a Hazlehurst
auto shop around 3:30 Thursday afternoon. According to police, Stanley Eckhoff
is charged with murder in the shooting death of 49-year-old Christopher Buie. It
happened on Caldwell Drive at Stanley Tire and Auto. Police say the two men got
into an argument at the store over the repairs made to Buie’s vehicle. That’s
when Eckhoff, the owner of Stanley Tire and Auto, allegedly shot Buie once in
the neck.
wlbt.com
Allentown, PA: Coroner ID's Victim Killed In Shooting At Allentown Restaurant
The victim of a deadly shooting at a restaurant in Allentown has been identified
as a 42-year-old man, authorities said. Responding officers found Anthony
Rodgers, of Allentown, with multiple gunshot wounds at Big Woody's sports bar
and restaurant in the 1300 block of Hanover Avenue just after 2:30 a.m.
Thursday, Feb. 24, according to the Lehigh County Coroner's Office and the
Allentown Police Department. No arrests have been made as of Thursday afternoon.
dailyvoice.com
Robberies,
Incidents & Thefts
Lenior, NC: Man uses flame thrower for robbery, sets C-store counter on fire
A would-be robber took a fiery approach this week when he combined seemingly
innocent store products to make an improvised flame thrower, according to the
Lenior Police Department in North Carolina. Logan Ryan Jones failed to get the
cash he sought, but he did manage to set the store’s counter on fire. It
happened around 12:45 p.m. on Wednesday, Feb. 23, at the Ross and Company
convenience store. “While inside the store, the suspect approached the cash
register with a cigarette lighter and a can of spray de-icer,” police said in
the release.
“The suspect then handed the cashier a note demanding money. When the cashier
refused to give the suspect any money, he sprayed the de-icer and ignited it
with the cigarette lighter,” police said. “This caused a small fire to start
near the cash register.” The fire “was quickly extinguished” and no one was
hurt, but the resulting turmoil gave Jones, 29, an opportunity to flee, police
said. The vehicle was found “a short time later” by Caldwell County sheriff’s
deputies outside another convenience store. The deputies then tracked Jones to
his home on Watson Place, which is less than a mile from where the car was
found, officials said.
charlotteobserver.com
UK: London: $200,000 of Antique props from 'The Crown' stolen in UK robbery
Britain's Sun newspaper said the stolen items were worth around 150,000 pounds
($200,550) and included jewellery, candelabras, silverware, a domed birdcage and
a replica of a rare Fabergé egg, acquired by Queen Elizabeth's grandfather
George V in 1933. The robbery happened near the English town of Doncaster.
reuters.com
San Jose, CA: SJPD Arrests Thief Wanted For Over 50 Thefts
California police recently arrested a thief that had been targeting small
businesses with smash and grab theft. Police say the thief is responsible for
dozens of cases in the cities of San Jose and Milpitas.
ntd.com
Fayetteville, AR: Bella Vista man arrested in connection with 14 burglaries
Boise, ID: Miami man sentenced to Federal prison for vehicle break-in and credit
card fraud scheme
Fire/Arson
Walmart arson spree: 5 arrested in Gulf Shores driven by ‘manifesto’
Suspects accused of carrying out arson attacks on Gulf Coast Walmart stores, for
reasons mapped out in a document prosecutors call the “Walmart Manifesto,” have
been arrested in Gulf Shores following a grand jury indictment. The indictment,
filed Wednesday in open court, identifies five men: Jeffery Sikes, 40, aka
Kenneth Allen; Sean Bottorff, 37, aka Sean McFarland; Michael Bottorff, 21;
Quinton Olson, 21; and Alexander Olson, 23. The five were arrested Thursday
morning. At an arraignment Thursday afternoon, each of the five declared his
intent to plead not guilty to all charges. The next step will be a detention
hearing to determine the conditions under which any of them may be released
pending trial; because of Mardi Gras festivities Monday and Tuesday, Magistrate
Judge Sonja F. Bivins set that hearing for Wednesday.
The indictment accuses the five of taking part in a conspiracy “to affect
interstate and foreign commerce by maliciously setting fires to damage and
destroy Walmart stores and the property within them. Specifically, the fires
were maliciously set to force Walmart, Inc. to meet demands related to
interstate and foreign commerce set forth by the conspirators in their manifesto
(identified herein as ‘The Walmart Manifesto.’)” The indictment details arson
attacks carried out at the Walmart store on Mobile’s I-65 Service Road on May
27, 2021; the store in Tillman’s Corner on May 28, 2021; and at stores in
Gulfport and Biloxi on June 4, 2021.
al.com
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●
C-Store – Lenior, NC –
Armed Robbery
●
C-Store – Las Vegas,
NV – Armed Robbery
●
Gas Station – Tulsa,
OK – Burglary
●
Gas Station –
Sheboygan, WI – Armed Robbery
●
Gas Station –
Manchester, CT - Armed Robbery
●
Gas Station – Miramar,
FL – Armed Robbery
●
Jewelry - Katy, TX - Robbery
●
Jewelry - Keizer, OR - Robbery
●
Jewelry - Wheaton MD - Robbery
●
Liquor – Bloomington,
MN – Robbery
●
Marijuana – Oakland,
CA – Burglary
●
Restaurant –
Independence, MO – Armed Robbery
●
Restaurant - Waukegan,
IL – Armed Robbery (Papa John’s)
●
Restaurant – LaGrange,
GA – Armed Robbery (Waffle House)
●
Restaurant – Lacey, WA
– Burglary
●
Target – Memphis, TN –
Burglary
●
Tattoo - Fayetteville,
AR – Burglary
●
Tobacco – Glen Burnie,
MD – Burglary
●
Walgreens – Cary, IL –
Burglary
●
7-Eleven – Reading, PA
– Armed Robbery
●
7-Eleven – North Port,
FL – Armed Robbery
Daily Totals:
• 14 robberies
• 7 burglaries
• 0 shootings
• 0 killed |
Weekly Totals:
• 98 robberies
• 17 burglaries
• 0 shootings
• 0 killed |
Click to enlarge map
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Mike Stern named Loss Prevention Specialist for TravelCenters of America
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Asset Protection Lead
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You are charged with identification and mitigation of external theft and fraud
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Regional Asset Protection & Safety Manager
Chicago, IL - posted
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As the District Asset Protection Manager you will lead administration of Asset
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(Dallas, Chicago, or Houston)
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Region Asset Protection Manager–South Florida Region (Bi-lingual Required)
Doral, FL
- posted December 21
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Legends
Regional Loss Prevention and Safety Specialist
New York, NY
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You will act as a coach, trainer, mentor, and enforcer to support the risk
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VP LP & Safety |
Total Wine & More |
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February 4 |
Director |
Dir. Global Security |
APL Logistics |
Scottsdale, AZ |
January 10 |
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Ashley Furniture |
Advance, NC |
September 7 |
Sr. Dir. Security Ops |
Bed Bath & Beyond |
Union, NJ |
February 17 |
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Burlington |
New York, NY |
December 22 |
Dir. LP (North America) |
Claire's |
Hoffman Estates, IL |
February 17 |
LP Director |
The Company, Retail Gas Stations |
Upland, CA |
August 9 |
Dir. Investigations & Fleet |
Goodwill of Greater New York |
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October 25 |
Dir. Safety/Risk Mgmt.
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Goodwill of SE Louisiana |
New Orleans, LA |
April 2 |
Dir. Security & Compliance |
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Battle Creek, MI |
November 15 |
Dir. Security Operations |
Neiman Marcus Group |
Dallas, TX |
January 20 |
Dir. of Safety |
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February 3 |
Dir. AP |
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Corporate/Senior Manager |
Sr. Mgr, Field Safe & Secure |
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Georgia |
February 18 |
Mgr. AP |
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February 22 |
Sr Supply Chain LP Manager |
Ulta Beauty |
Bolingbrook, IL & Jacksonville, FL |
February 3 |
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When you think you've got your job mastered, think again. That's usually when
something bad happens in one's career or company. If you reach that point, and
most everyone does, it's time to reevaluate everything you're doing. Go on the
hunt for new technology, new ideas, rewrite your program, take a fresh look at
every aspect of your department. Maybe even bring in a consultant you don't know
or have ties to, someone who will challenge you and debate with you and won't be
there to merely confirm what you're doing and agree with your approach. But
someone who will test you and force you to grow, someone who you may even be
uncomfortable with. Get out of your comfort zone and have some fun!
Just a Thought, Gus
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