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2/25/20 D-Ddaily.net
 

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Mike Esterak, LPC named Senior Leader of Investigations for Rite Aid
Mike has been with Rite Aid for nearly 24 years, starting with the company in 1996 as a Store Operations Manager. Prior to his latest promotion to Senior Leader of Investigations, he served as an Asset Protection District Leader for more than nine years. Before that, he spent a year and a half as Regional Director Loss Prevention and nearly five years as Loss Prevention District Manager. Congratulations, Mike!


See All the Executives 'Moving Up' Here   

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The Coronavirus and Its Predictable Future for Retail

By Tony D'Onofrio, Global Retail Influencer

The Retail Coronavirus Impact

In the past two weeks, the coronavirus was mentioned 160 times on 19 different retailer earnings calls. China is already a $5.5 trillion retail market and prior to this crisis, was expected to surpass the United States in 2020 in total size.

The full arrival of the coronavirus coincided with the new Lunar New Year, one of the most important retail shopping periods in Asia. As stores reopen slowly, the biggest negative impact is expected in luxury and apparel. In 2019, Chinese buyers represented 40% of total global spend on luxury goods and contributed 80% to the sector's sales growth. For apparel, Chinese consumers account for 38% of the global fashion industry. "In comparison, in 2003, during the SARS epidemic, the Chinese consumer accounted for only 8% of the (apparel) market."
 
Adding to the retail risk is China's manufacturing prowess as a global supply chain. NRF projects that major USA ports could see a 13% drop in containerized retail imports in February followed by a 9.5% drop in March.

Crisis History Lessons on the Road to Recovery

Focusing on retail, Bain & Company recently analyzed impact of the SARS epidemic in China in 2003; the earthquake, tsunami and Fukushima nuclear disaster in Japan in 2011; and the MERS epidemic in South Korea in 2015. "In all three cases, there were three phases: shock, recovery and stabilization. But the timing and trajectory of each phase differed."

The end of the Coronavirus is uncertain, but above history lessons point to eventual retail recovery and stabilization. Short term, I agree with Bain, "trust will be vital now and for the foreseeable future." While in the crisis, retailers need to continuously plan, over communicate, focus on empathy, and act quickly.

Also insightful from Bain, "by stimulating demand for online shopping, the outbreak has highlighted the broader need for traditional retailers to keep moving away from a reliance on brick-and-mortar stores to an omnichannel model." In a digitally advanced market such as China, the coronavirus crisis will further accelerate the digital transformation of retail. tonydonofrio.com

C.D.C. Warns Americans to Brace for Likely Outbreak
Americans should brace for the likelihood that the coronavirus will spread to communities in the United States, the Centers for Disease Control and Prevention warned Tuesday.

“It’s not so much of a question of if this will happen in this country any more but a question of when this will happen,” said Dr. Nancy Messonnier, director of the National Center for Immunization and Respiratory Diseases.

She said that public health officials have no idea whether the spread of the disease to the United States would be mild or severe, but that Americans should be ready for a significant disruption to their daily lives. nytimes.com

'An economic pandemic': The coronavirus is becoming a bigger threat to the U.S., economists say

Apple Reopens More Than Half of Its Stores in China Amid Ongoing Coronavirus Outbreak

Macy’s Says Coronavirus Slows Tourist Spending, Chinese Suppliers

How Coronavirus Could Hurt the Thriving Airport Retail Sector
 



Amazon Expands Physical Footprint with Bigger Cashier-Less Grocery Shop


Amazon looking into licensing its checkout-free 'Go' technology to rival retailers

Amazon.com Inc. is rolling out its checkout-free “Go” technology in a large grocery store and plans to license the cashierless system to other retailers.

Amazon Go Grocery will open in Seattle on Tuesday. It uses an array of cameras, shelf sensors and software to allow shoppers to pick up items as varied as organic produce and wine and walk out without stopping to pay or scan merchandise. Accounts are automatically charged through a smartphone app once shoppers leave the store.

The company has operated a string of Go-branded convenience stores since 2018 but improvements in camera technology and its use of algorithms have allowed it to build a 10,400-square-foot market, said Dilip Kumar, vice president of Amazon Go. That is about five times bigger than the largest existing Go store and Mr. Kumar said the technology could be deployed on an even larger scale.

“We’ve learned a lot,” he said. “There’s no real upper bound. It could be five times as big. It could be 10 times as big.”

Amazon hopes the grocery store will serve as a showcase for its technology as it seeks to sell its system to other businesses. The company has recently been in talks with potential partners and is targeting retail options including convenience stores and shops in airports and sports arenas, according to people familiar with the matter. Amazon has discussed multiple revenue models, including a fixed licensing fee or a revenue-sharing agreement, one of the people said.

The Go licensing plans are Amazon’s latest effort to partner with some of the same traditional retailers it has long disrupted, and who regard the e-commerce giant as a fierce competitor and threat. In recent years, Amazon has also signed deals with Rite Aid Corp. and Kohl’s Corp. to handle delivery pickups or returns that help drive foot traffic to their stores.

Amazon has considered offering to install and set up equipment to enable its cashierless technology and market it as a service, according to a person familiar with its plans.

Retailers could use the technology for a variety of purposes, including to track inventory or customer habits, that may stop short of having a full-scale cashierless store, said Joanne Joliet, a technology analyst with Gartner Inc. But Amazon’s size and clout could scare off some potential partners, and concerns over how their data is safeguarded may make some hesitant, she said. wsj.com

Inside Amazon Go Grocery


Amazon Says Apple Security-Line Pay Ruling Doesn't Apply
The California Supreme Court’s ruling that Apple workers are owed pay for time they spend in security lines doesn’t mean Amazon must pay a class of warehouse workers, the company has told the Sixth Circuit, which is hearing appeals from a Kentucky federal case bringing together similar suits from several states.

The e-commerce giant on Friday sought to draw lines between former distribution center worker Khadijah Robertson’s proposed class action and the Apple case, in which the California court said time Apple workers spent waiting to be searched for stolen merchandise was “hours worked” under state law because they were under company control. Robertson cited the Apple ruling earlier this month in her bid to revive her claims against Amazon and fulfillment center operator Golden State FC.

Notably, the court found Apple controlled the workers because it made them perform specific tasks before they left, such as finding a manager or a security guard to check their bags. The court also rejected Apple’s claim the searches were effectively voluntary because the workers could choose not to bring bags or personal iPhones — which Apple would confirm as the workers’ own — saying the workers couldn’t realistically forgo bringing bags and phones to work.

But Amazon does not exercise such control over its warehouse workers, the company argued. Workers can “exit the facility unimpeded” by using “express lanes,” it said. The company’s filing Friday does not define this term, but the district court’s dismissal order notes workers can use express lanes if they don’t have bags or carry metal objects. law360.com
 



F.B.I. Raids Headquarters of Company Run by Fashion Executive Peter Nygard

A task force of the F.B.I. and the New York Police Department raided the corporate headquarters as part of a sex-trafficking investigation.

Federal agents and New York Police detectives raided the Manhattan headquarters of the fashion company run by a Canadian fashion executive on Tuesday morning, seeking evidence in a sex-trafficking investigation, according to two law enforcement officials who spoke on condition of anonymity because they were not authorized to discuss an ongoing investigation.

The executive, Peter Nygard, 78, has been under investigation for at least five months by a joint child-exploitation task force of the F.B.I. and the New York Police Department, an inquiry overseen by the U.S. attorney’s office based in Manhattan. At least four women who have accused Mr. Nygard in a recent lawsuit of sexually assaulting them when they were 14 and 15 in the Bahamas have also met with the task force. nytimes.com

Making BOPIS Better: Managers Are Key
The "buy online, pick up in store" (BOPIS) trend saves customers time, gives same-day access and eliminates shipping costs. More than 68 percent of U.S. consumers have shopped this way, according to Business Insider, citing 2019 data from Doddle, a London parcels collection and return firm.

But when BOPIS falls short - often due to inadequate technology, poor service or untrained staff - customers' reactions can turn ugly. Managers are key to making BOPIS a better experience. First, know what BOPIS customers expect - and then train staff to meet those expectations.

Doing BOPIS Right - What Managers Can Do - The Running Short Experiment - shrm.org

Walmart to Combine Online and Store Product-Buying Teams
Walmart Inc. is combining its online and store product-buying teams as the country’s largest retailer seeks to reduce conflict between the units and increase profits at its e-commerce business, whose global sales will approach $50 billion this year.

Previously, product manufacturers selling their wares both on Walmart.com and in Walmart’s stores had to pitch two separate buying teams. The teams sometimes clashed over pricing differences between products on- and offline, as well as over plans to use stores to facilitate online sales for home delivery, according to people familiar with the situation.

Walmart has long operated with different e-commerce and store teams, with the latter generally based in Arkansas and the former in California or New Jersey. It has been slowly integrating the two as the business blends;
last year the retailer combined its online and store supply chains and finance teams. wsj.com

Venture capital fund to help e-tailers finance moves to physical retail
A real-estate-focused venture-capital firm said it has closed a $100 million fund to invest in companies born online that are looking to join the bricks-and-mortar world. Fifth Wall Ventures is the latest firm to target this new generation of retailers, which see expanding operations into physical stores as crucial to growing their businesses.

“What these brands are realizing is that it is so hard to grow online,” said Brendan Wallace, Fifth Wall co-founder and a managing partner. Competition is intensifying, he added, “and Amazon is the company that destroys brand differentiation rather than augments it.” wsj.com

A mild winter has led to 'huge savings' for many and a boost for the US economy
A winter that is both warmer than last year and when compared to long-term average temperatures has resulted in substantial savings for people across the country. AccuWeather predicts those savings on home heating costs – for natural gas, heating oil and electricity – should continue into May.

“With the price of heating oil down and natural gas at record lows, as well as less demand because of the warm weather – that’s a huge savings for people’s heating costs in the Midwest and the Northeast this year,” said AccuWeather Founder and CEO Dr. Joel N. Myers. “That gives people more money in their pocket and benefits the U.S. economy overall.” accuweather.com

NRF: Retailers applaud NLRB on final joint employer rule
The National Retail Federation today issued the following statement from Senior Vice President of Government Affairs David French in response to the National Labor Relations Board’s final rule regarding joint employer status. The rule reinstates the traditional bright line standard under the National Labor Relations Act and provides additional clarity for employers and employees alike.

“The retail industry applauds the National Labor Relations Board’s final rule, as it reverses the controversial Obama-era joint employer standard and provides much-needed legal certainty surrounding business-to-business relationships. It should be crystal clear what it means to be an employer, and that is exactly what this final rule will achieve. nrf.com

 


Carlos Hernandez-Garcia Wins Per Mar’s 2019 Security Officer of the Year Award

It's RFID's Turn - Understanding this technology should be the retail sector's big bet for 2020

Modell's Sporting Good to close 19 stores, offer up minority stake

San Francisco Voting Whether to Tax Landlords for Empty Storefronts


Quarterly Results

Home Depot Q4 comp's up 5.2%, sales down 2.6%; full-year comp's up 3.5%, sales up 1.8%
Rent-A-Center Q4 comp's up 1.6%, total revenue up 0.9%
Lumber Liquidators Q4 comp's up 0.4%, net sales up 1.8%; full-year comp's down 1%, net sales up 0.7%
Macy's Q4 comp's down 0.6%, sales down 1.4%; full-year comp's down 0.8%, sales down 1.6%
Dillard's Q4 comp's down 3%, net sales down 4.4%; full-year comp's down 1%, net sales down 2.4%
 


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Fast-Growing ADT Commercial Adapts Solutions For
Each Customer

ADT Commercial has grown organically in double digits since 2016, in addition to growing through 15 acquisitions completed since the merger of ADT and Protection One. Acquisition of integrator companies such as Red Hawk Fire and Security and Aronson Security Group have expanded ADT Commercial’s presence geographically to more areas of the country.

Most of the employees of the acquired companies have stayed with ADT and “helped to create a corporate culture and a good place for employees to work,” says Dan Bresingham, Executive Vice President of ADT Commercial. Happy employees ensure good customer service.

Enterprise resource planning

“We adapt to where our clients want us to be,” adds Joe Sanchez, Senior Vice President of Customer Operations of ADT Commercial National Accounts. “We take a strategic approach as we determine how adaptive our customers are going to be to the new technology.” I caught up with ADT Commercial at the GSX trade show in Chicago.

Bresingham tells me ADT Commercial has benefitted from the caliber and breadth of leadership talent that have come along with the various acquisitions, including Mike McWilliams of Red Hawk, Bob Dale of Protection One, and Phil Aronson of Aronson Security. The transitioning of internal systems such as enterprise resource planning (ERP), billing and customer repair software will further steamline the ADT Commercial operation in the next several months. Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020.

Providing new opportunities for regional integrators

Additional acquisitions are also likely; in fact, growth is likely to accelerate. ADT Commercial offers a national footprint that can provide new opportunities for regional integrators it brings into the fold. New acquisitions will continue to fill out ADT’s skillset requirements in specific geographic areas where more expertise is needed.

Read full article here

Read our D&D Daily 'Spotlight on Leadership' article by Dan Bresingham, Executive Vice President of ADT Commercial, titled "A Fresh Approach to Commerical Security" here.


 

 


 
Can I Get a Witness?

The importance of a witness, or note-taker, in an interview is fairly well understood; however the selection of the appropriate witness lends itself to debate. Common incentives for having a witness in the interview room include note-taking, logistical support and the potentially mitigating some litigation concerns. Let’s discuss some of the items to consider when identifying the appropriate witness for this setting:

Impartial

Although this should go without saying – our witness needs to be in a position of impartiality. We need to consider the witnesses relationships with both the subject and the interviewer. Do they have a close personal relationship with either person? This could obviously create a bias in their opinion of the event, and even if it doesn’t, this lends itself to scrutiny in a grievance or unemployment hearing afterwards. The witness should be somebody, who based off their position and personal relationships, can provide an independent statement of what occurred during the conversation without any contaminating factors.

Read more here


 

 

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RSA Conference 2020

Coronavirus Fears Evident as RSA Kicks Off in San Francisco
Some 40,000 people descended upon San Francisco this week to attend RSA 2020 — one of the largest cybersecurity conferences in the world — where researchers, vendors and government officials come together to discuss current and emerging threats and security solutions.

The event, held Feb. 24-28, is filled with cyberexperts, CISOs and spies and typically involves a milieu from large federal agencies like the National Security Agency, FBI and Department of Homeland Security, as well as big industry names like Microsoft, Google and McAfee.

But there have been a number of notable absences, too. While the biggest concerns at RSA typically involve digital viruses, this year's biggest concern involved a real one: fears spurred by a growing number of coronavirus cases worldwide caused a number of big names to drop out of the conference at the last minute, including Facebook, IBM and Verizon. Some six companies based in China have also dropped out, some due to travel restrictions. govtech.com

Verizon joins AT&T, IBM in withdrawing from RSA over coronavirus concerns
Verizon has become the third major company to pull out of the RSA Conference, one of the biggest cybersecurity events of the year, over coronavirus concerns. AT&T left the trade show on Thursday and IBM pulled out last Friday – 14 sponsors and exhibitors have now withdrawn.

The Mayor of San Francisco – which has no confirmed cases – issued a statement urging conference-goers to "set an example to prevent fear, rumors, and misinformation." businessinsider.com

Register for NRF Dinner @ RSA 2020
Waterbar San Francisco California
February 26, 2020 6:00pm to 9:00pm Pacific

The NRF Dinner at RSA 2020 will take place during the RSA Conference on February 26, 2020, at the highly rated, Waterbar Restaurant in San Francisco, California. This dinner offers an intimate roundtable setting, in which retail cybersecurity experts can discuss industry trends and engage in insightful dialogue on cyber risks and business challenges.

Please join us for an evening of dinner, networking, and inspiration in a quaint environment. For any additional questions, please email programs@nrf.com.

At the Waterbar at 399 The Embarcadero in San Francisco: 6:00 PM nrf.com

SECURITI.ai Named “Most Innovative Startup” at RSA Conference
Innovation Sandbox Contest 2020

RSA® Conference, the world’s leading information security conferences and expositions, today announced that SECURITI.ai was selected winner of the fifteenth-annual RSAC Innovation Sandbox Contest. A panel of leading venture capitalists, entrepreneurs and industry veterans judged the contest and named SECURITI.ai RSAC’s “Most Innovative Startup 2020.”

SECURITI.ai is a leader in AI-powered PrivacyOps. Its PRIVACI.ai solution automates privacy compliance with patent-pending People Data Graphs and robotic automation. It enables enterprises to give rights to people on their data, comply with global privacy regulations and build trust with customers. businesswire.com

Hottest new cybersecurity products at RSA Conference 2020

RH-ISAC hosts CISO Networking Breakfast at RSA Conference this morning
 



RILA Honors Supply Chain Innovators

Companies recognized for groundbreaking work in analytics, autonomous vehicles, and robotics

The Retail Industry Leaders Association announced the three finalists of its Startup Innovation Award for the Supply Chain Monday at its LINK2020 supply chain conference: Gatik, Invent Analytics, and Magazino.

Gatik provides autonomous vehicles for business-to-business (B2B) short-haul logistics. These small delivery trucks and vans are designed to operate on set routes between two business sites, such as a distribution center and a retail store or a large retail store hub and a smaller outlet. Mega-retailer Walmart is currently piloting the technology.

Invent Analytics applies artificial intelligence to inventory and price optimization. For example, the solution can help retailers answer questions such as what inventory levels will be the most profitable for the organization and what is the value of inventory at every point in the supply chain.

Magazino has created a robot that can pick and put shoe boxes in a distribution center. The robot is designed to work in parallel to human pickers performing the same process. Unlike other goods-to-person or person-to-goods automated solutions, Magazino's robots perform the entire picking activity without interacting with humans, according to the company. dcvelocity.com
 

 


 
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Two-Step Verification:
Do You Have It Turned On?

Recently I was with a friend and former colleague who keeps getting locked out of his Gmail account. When I asked him if he has two-step verification turned on, he said – no.

Two-step verification is a secondary authentication method when logging onto email, social media, or corporate accounts. Most, if not all, of the major online service providers of email, banking and social media offer two-step verification free of charge. When logging in from an unrecognized computer or mobile device the service provider sends a text message or push notification to an application, like messaging. This ensures no one can access your account even if they have your password.

Check out this link for the instructions on enabling two-step verification on most major sites: http://twofactorauth.org


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Amazon Removing Fake Products 'Killing' Coronavirus

Sellers who advertise products claiming to treat or cure the coronavirus will see their listings pulled as Amazon tries reducing misinformation

Amazon will no longer allow third-party merchants to advertise products claiming to treat or cure the coronavirus, CNBC reports. Misinformation continues to spread on social media, and it appears the same has occurred on one of the world's most popular e-commerce platforms. Now, Amazon's immediate action includes pulling all listings for these products in order to protect consumers.

The listings target fearful consumers through deceptive language. Sellers describe their cleansers, surgical face masks, and sprays as capable of 'killing' the coronavirus and, in some listings, they go as far as name-dropping well-respected agencies such as the World Health Organization and the Centers for Disease Control. All of the products, however, are nothing more than regular supplies used against common germs and illnesses. Additionally, some of the products might act as complete placebos and not combat germs in any form. If you discover a fake product claiming to treat or cure the coronavirus, ignore them and consider filing a report to Amazon.

Globally, nearly 80,000 people are infected by the coronavirus. It has also killed over 2,000 people.

"Products that make medical marketing claims may not be legally marketed in the U.S. without prior review and approval by the Food & Drug Administration (FDA)," sellers are informed in a message. "Amazon policy prohibits the listing or sale of products that are marketed as unapproved or unregistered medical devices." entrepreneur.com

Liu Qiangdong’s JD.com: Employing E-Commerce Technology for Coronavirus Aid
Amid the recent coronavirus outbreak centralized in the Hubei province, Chinese e-commerce giant JD.com, Inc. has committed itself to providing aid to those affected in multiple capacities. Known for carrying everything from groceries to apparel to electronics, in the short time since the coronavirus outbreak China’s largest online retailer has already allocated upwards of RMB 200 million in support of the fight against the epidemic. However, as one of the most technologically advanced companies in the world, its true contribution has been made by utilizing such advancements for the greater good.

Beijing party chief Cai Qi recently toured the company’s headquarters in Yizhuang, during which he heralded JD’s “active role in fighting the virus through its continuous delivery and smart technologies.” He encouraged the company to continue applying its strength in technology and logistics toward coronavirus aid, and praised the protective measures taken for the headquarter’s employees. Directed by CEO and Chairman Liu Qiangdong, leadership at JD.com has quickly utilized the company’s vast resources toward containment of the disease, dissemination of pertinent information, and minimizing the overall impact of the virus on people’s employment and livelihood.

JD.com has made considerable resource donations to various charities and hospitals, including 100 million masks and 60,000 units of medicine and medical supplies to the Hubei Charity Foundation. It has also donated an additional 80,000 masks to various hospitals in Wuhan, the epicenter of the outbreak that is currently under partial quarantine. Using its well-established supply chain network, JD.com subsidiary JD Logistics has also been providing delivery services to pharmaceutical companies in the Hubei province. To date, it has delivered over 1,600 tons of epidemic prevention materials to Wuhan and the surrounding areas from all over the country through the organization of a voluntary transportation channel. yahoo.com

As coronavirus outbreak grinds on, e-commerce operations buckle under increased pressure


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Jonesboro, AR: 3 accused of stealing $9,000 in perfume from Ulta
Police arrested three women suspected of stealing thousands of dollars of perfume from a Jonesboro beauty supply store. The theft occurred around 2:15 p.m. Thursday at Ulta Beauty, 3031 E. Highland, according to the initial incident report. The women, all from Memphis, are accused of stealing 90 bottles of various brands of perfume, including Polo, Chanel, Dior, and Dulce and Gabbana. The probable cause affidavit said store managers told police that the women got into a red four-door hatchback car and left after being confronted by store employees. Ulta managers gave police photos of the suspect taken from store cameras. Store employees estimated the value of the stolen goods at $9,000. kait8.com

Huntington Station, NY: 2 Men Steal Thousands Worth Of iPads & Headphones From Target
Suffolk County Crime Stoppers is seeking the public's help in finding the men who police say stole merchandise from a Huntington Station store earlier this month. They stole Apple iPads and headphones valued around $6,340, police said. They drove off in a late model dark colored Dodge Charger with possible Connecticut license plates. patch.com

Marion County, FL Family Dollar shoplifter clogs toilets to distract store workers
According to the Marion County Sheriff's Office, the woman clogged the toilets at a Family Dollar store to distract store workers as she walked out with more than $400 worth of store merchandise. Deputies said the woman packed laundry bins with goodies, before going to the bathroom to do her business there. As the clerks went to investigate the bathroom issue, she slipped out the emergency door. Investigators said she dumped all her stolen items in the trash. The sheriff's office believes she had an accomplice. After dumping the items, she went to talk to someone in a dark-colored SUV. The driver pulled around to the back of the store as if to help gather all the stolen items from the dumpster. cbs12.com

Oak Creek, WI: Van Loaded With 300 Gallons Stolen Fuel Stopped By Police
Authorities in Wisconsin say a minivan was laden with leaky plastic drums filled with 300 gallons of stolen gas, was stopped in Oak Creek before they could transport their stolen fuel back to Illinois, or before the fuel accidentally ignited. Authorities said Monday that Oak Creek police requested the help of a Wisconsin State Patrol motor carrier inspector after police spotted potential hazardous materials situation. Officials said the fuel, which would have cost about $700 on Feb. 24, was stolen from several gas stations from across Wisconsin by people who traveled north from Chicago to use stolen credit cards. patch.com

Exton, PA: Police search for 2 female fragrance thieves hitting Sephora for nearly $600

Meridian, MS: 3 Repeat Offenders hit Ulta in a Grab & Run

Glen Rock, NJ: CVS Shoplifter arrested with 56 items, valued at $430
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Shootings & Deaths

Norfolk County, MA: Man indicted in shooting a Dunkin’ Donuts employee in Randolph
Traequon Duncan turned himself into Quincy District Court five days after police said he shot the victim during a fight at the coffee shop at a Randolph gas station in December. Police said when officers responded to the combination convenience store and coffee shop they found a man with a bullet wound on his forearm and three bullets in the store window. Prosecutors said surveillance footage showed Duncan fight with the man inside the store, before going to his car getting a pistol and firing into the store window. Police said that Duncan took off and the victim was taken to Boston Medical Center with non-life threatening injuries. patriotledger.com

Tyler, TX: Prosecution rests in trial of man accused of threatening to shoot people in Walmart
The prosecution rested Monday in the trial of a Tyler man, who allegedly pulled out a gun and threatened an employee during an argument at a Tyler Walmart in September. Trumaine Washington, 33, has waived his right to a jury and is receiving a bench trial. He is charged with aggravated assault with a deadly weapon. Tyler police were called to the Walmart on Loop 323 on Sept. 2 after receiving reports that a man was threatening to shoot people. Washington had gotten into an argument with an employee inside the store, according to police. When the employee went to get a manager, Washington took a handgun from his backpack, placed a loaded magazine in the gun and racked the chamber. Police said Washington began yelling that he was going to shoot and start killing people. Walmart customer service manager Nicole Umbower testified Washington was trying to return an electronic device without a receipt or a debit card that made the purchase. tylerpaper.com
 



Robberies, Incidents & Thefts

Kenmore, WA: C-Store employee and suspect in critical condition after being stabbed in armed robbery; 5th area robbery in past week
A store clerk has life-threatening injuries from a stabbing at a Kenmore convenience store on Monday afternoon. The incident happened at the Town Market according to the King County Sheriff's Office. A 30-year-old suspect allegedly stabbed the 60-year-old clerk. The suspect was also stabbed. Both the clerk and the suspect were taken to Harborview Medical Center in Seattle. The suspect also has life-threatening injuries. king5.com

Boise, ID: Stealing candy would no longer be a felony in Idaho
A person who steals a candy bar or another small item from an Idaho store could no longer be charged with a felony under a bill approved Monday by the Senate Judiciary and Rules Committee. The bill would create a new crime of commercial burglary for those who enter a store with the intent to steal less than $300 worth of merchandise. Those convicted could receive a misdemeanor with a maximum sentence of six months in jail and a $1,000 fine.

Sen. Todd Lakey, R-Nampa, said a misdemeanor is a more appropriate charge than a felony for someone who steals something small. Entering a place in Idaho with intent to commit any theft or other crime is considered burglary. The state does not distinguish between burglary at a store or during a home invasion. Those convicted can be charged with a felony and sentenced from one to 10 years in prison. Rep. Abby Lee, R-Fruitland, supported the bill but said burglary charges are not often used in cases of petit theft. The Idaho State Supreme Court weighed in on the issue in 2015 when Ryan Rawlings, who had stolen items from Walmart, appealed a felony burglary charge. Idaho Supreme Court Justice Daniel Eismann wrote the unanimous opinion upholding the state’s burglary law, the Spokesman-Review reported. magicvalley.com

Dunn, NC: Burglar has change of heart after robbing Dunn salon
Friday night, Plain and Fancy Salon in Dunn became a victim of burglary, but the robber had a change of heart and decided to bring everything back. Saturday morning the employees called the salon owner, Bridget Lee, to notify her that someone had broke in overnight. Her stylists found the back door busted in and all of the belongings piled up at the back door. "We assume that the robber must have gotten scared and didn't get away with anything," said Lee. That's when they found a letter of apology. "As I left your salon on the way home ... I had an epiphany and moment of realization of how hard you work for you and your business, and I prayed to the Lord for forgiveness and guidance, so I returned everything that was taken," the note said. wral.com

Murfreesboro, TN: Man dubbed "Mule Kick Burglar" arrested after nearly 60 business burglaries
On February 21, Shegog was charged with multiple counts of burglary, theft and vandalism for 59 different break-ins. In total, Shegog allegedly stole more than $100,000 in cash from different businesses. wsmv.com

Miami, FL: ‘Operation Growing Pains’ busts ring of Miami burglars who used Instagram and high-tech surveillance to target the rich and famous

Jackson County, FL: Lowe’s employee accused in $6,000 lumber theft

Macon, GA: Safe containing over $5K stolen from Dollar General

Gresham, OR: Store owners take to social media targeting shoplifters; lost over $26,000 in merchandise

Dayton, OH: 4 St. Vincent de Paul Charity employees fired for theft; increased focus on Loss Prevention

Pasadena, CA: A swarm of nearly 40,000 bees attacked Fire Fighters & Police responding to a single bee sting report
 


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Boost – Toledo, OH – Burglary
C-Store – Kenmore, WA – Armed Robbery
C-Store – Nashville, TN – Burglary
C-Store – Kent, DE – Burglary
C-Store – Cincinnati, OH – Robbery/ clerk fired shot
Check Cashing - Ulster County, NY – Robbery
Dollar General – Macon, GA – Burglary
Dollar Tree – Tampa, FL – Robbery
Fitness – Alton, IL – Burglary
Gas Station – Spokane, WA – Armed Robbery
Grocery – Tampa, FL - Robbery
Jewelry – Staten Island, NY – Robbery
Jewelry - Raymore, MO – Robbery
Jewelry – El Paso, TX – Robbery
Jewelry – North Dartmouth, MA – Robbery
Restaurant – Lauderdale Lakes FL – Burglary
Salon – Dunn, NC – Burglary
Sears – Laredo, TX – Burglary
7-Eleven – Everett, WA – Robbery
7-Eleven – Anne Arundel County, MD – Robbery

Daily Totals:
• 12 robberies
• 8 burglaries
• 1 shooting
• 0 killed



Click to enlarge map
 

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George T. Savage promoted to Regional Director of Asset Protection for Walmart

Courtney Cunningham promoted to Field Investigations Manager - National Task Force for The TJX Companies

Mitch Lilly promoted to Loss Prevention Manager I for Amazon

Sean Scanlan named Entrance Control Sales Executive for ZKTeco

 

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Profit Protection Leader
Corte Madera, CA

Responsible for leading and execution of the Protection and Prevention tiers of the Profit Protection strategy for all RH locations including our Corporate Campus in Corte Madera, CA - PROTECTION - Access Control | Alarms | CCTV | Guards - PREVENTION - Awareness | Audits | P&P | Training...

Loss Prevention Manager
Las Vegas, NV

Demonstrate management leadership skill to achieve the goals of the Company. Experienced with and has knowledge of regulatory agencies to include: TSA, DOT and OSHA. Establishes and communicates a risk business plan consistent with the objectives of the Company that pro-actively identifies and corrects poor behaviors...


Field Loss Prevention Manager
Oklahoma City, OK

As a Retail Loss Prevention Manager for Staples, you will manage and coordinate Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations...

Risk Management and Asset Protection Manager
Kansas City, MO

This role is responsible for risk management, physical security, and loss prevention in Hallmark Gold Crown retail stores and will monitor internal and external theft, consumer and retailer fraud, and employee and consumer injuries...

Region Asset Protection Manager
Jacksonville, FL

Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups’ response to critical incidents, investigative needs, safety concerns and regulatory agency visits...


Featured Jobs


JOB TITLE COMPANY CITY/STATE DATE ADDED

Vice President
SVP, Chief Safety & Risk Officer Allied Universal Santa Ana, CA Jan. 6
VP, Asset Protection Casey's General Stores Ankeny, IA Jan. 27
VP, Asset Protection, North America Ralph Lauren Nutley, NJ Oct. 30
VP, Information Security Tractor Supply Brentwood, TN Jan. 3

Director
Dir. Asset Protection SE Home Depot Atlanta, GA Jan. 6
Program Dir. LP & Security Peloton Interactive New York City, NY Nov. 12
Cybersecurity & Privacy Protection Dir. PwC Seattle, WA Nov. 5
Dir. Safety Sam's Club Bentonville, AR Feb. 11

Dir. of Loss Prevention

Tony's Finer Foods Chicago, IL Jan. 16
Dir. Loss Prevention Stores Tractor Supply Co. Brentwood, TN Feb. 11

Corporate/Senior Manager
Sr. Loss Prevention Manager Gap Inc. San Francisco, CA Oct. 29
Information Security Strategy Manager Gap Inc. San Francisco, CA Nov. 5
Mgr. Physical Security Programs & Technology Grainger Lake Forest, IL Feb. 3
Mgr. Risk Management Harvest Health & Recreation Tempe, AZ Oct. 30
Senior Manger, Asset Protection Home Depot Atlanta, GA Feb. 18
 


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"Build the field and they'll come to play!" An expression that many never truly understand or practice. Especially in today's world where we're all expected to do more with less and corporate America has tightened the budgets to the levels most of us have never seen before. Having faith that your performance will bring promotions, increased salaries, and new jobs is very difficult in today's climate. But we all have to keep the faith and do our best every day regardless. Because at the end, it's what defines us and sooner or later our positive actions will pay off.

Just a Thought,
Gus

 

 


 

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