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The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source |
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'Live in NYC' 2019 Group
LP Team Selfies
Reception
Honoring NRF LP Council & LP Teams
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Members of
the Gap Inc.
LP Leadership Team
At the D&D
Daily's Live in NYC at the
NRF Big Show Reception - Jan. 15
Pictured, left to right:
Jaron Cohen, Ann Yousef, Bryan Peranzo,
Chris Nelson, Patrick Eidinger, Richard Giaquinto, Dino Scaccia
Got a picture of your team
on your cell phone?
Send it to us!
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Spotlight on Leadership
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The Best Leaders Love People
New Podcast with Keith
White, EVP of LP & Global Sustainability for Gap
 Plain
and simple, Keith White loves people. As the Division EVP of Loss Prevention and
Global Sustainability at Gap Inc., he lives and breathes making a difference in
the lives of his team. In our conversation, Keith shares some of his fascinating
career journey, how the ideals of inclusion and belonging apply to teamwork, and
why we can look at diversity and differences as opportunities for growth and
connection. We also discuss the fundamentals of leadership, why he encourages
mentorship, how he deals with challenges, and his principles for high
performance.
Key Takeaways:
[3:44] It’s not about just managing people towards a goal or expectation, it’s
about making sure they are comfortable and that they feel confident with their
training. When we take care of the small fundamentals, it helps us create a
platform to jump to the bigger things.
[5:04] A servant-minded approach is that they can always come and ask for help
or resources.
[5:54] Loss prevention represented the perfect opportunity for Keith to meld
together his two interests of law enforcement and business leadership.
Listen to the podcast here
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Moving Up
Sponsored by
Agilence
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 Kurt
Glasman promoted to Director of Loss Prevention, Safety, Distribution Centers &
Artistree for Michael's
Kurt has been with Michael's Stores since 2007 when he started as a LP & Safety
Manager. He's also held other roles such as Operations Manager and Regional
Manager of LP and Safety. He also worked at Target as Assets Protection Group
Leader and AP Team Leader. He earned his Bachelors of Arts degree in History
from University of Wisconsin-Parkside. Congratulations Kurt!
Edwin Rodriguez, CFI named Director of Loss
Prevention - Southwestern Division for Sherwin-Williams
Edwin was previously the Regional AP Manager for Follett Higher Education for
over a year before taking this new role. Prior, he has held various loss
prevention positions including Regional LP Manager for Gander Mountain, and
Regional LP Manager and District LP Manager for Kohl's. He also served in the US
Air Force Reserve. Congratulations Edwin!
Andrew Crosby, CFI named Corporate Manager - Loss Prevention, Security &
Investigations for JW Logistics
 Andrew
was previously the LP Manager for Amazon. Prior, he held various loss prevention
positions for Genuine Parts Company including Division LP Manager and District
LP Manager/Area Operations Manager, and AP Manager for Walmart. Andrew also
served in the US Army. He earned his Bachelors of Arts degree in Intelligence
Studies/Counterterrorism from American Military University, and his MBA in
Project Management from DeVry University and his Masters of Arts in Security
Management from American Military University. Congratulations Andrew!
Stephen Stroud named Senior Manager Safety
and Compliance for Sam's Club
 Previously,
Stephen was the Compliance, Safety, Asset Protection Operations Manager for
Walmart Reverse Logistics for over four years before taking this new role. Prior
he was also the Compliance, Safety and AP Operations Manager for Walmart
eCommerce and Walmart Logistics. He also served in the United States Army. He
earned his Bachelors degree in Psychology from Southern Arkansas University.
Congratulations Stephen!
 Shawn
Leatherwood named Senior Asset Protection, Operations and Safety Manager for
Lowe's
Shawn was previously an LP Manager for Lowe's, and also held a DMLPS position
for the home improvement store in 2002. Congratulations Shawn! |
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Submit Your New Corporate
Hires/Promotions
or New Position |
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Top Industry News
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eBay's Connect & Collaborate
Conference
Wednesday, April 10th, 2019 in Draper, Utah
Please
join eBay’s Global Asset Protection team for Connect & Collaborate 2019,
our biennial opportunity to host some of the nation's leaders in combatting
organized retail crime at the eBay facility in Draper, Utah, just fifteen
minutes south of Salt Lake City. The event provides retailers, law enforcement,
and eBay an opportunity to "Connect and Collaborate" on challenges, strategies,
tools, and solutions related to organized retail crime.
More details to follow, including an agenda and suggestions for travel
accommodation.
Please feel free to send the invitation
to any Law Enforcement or Retail Investigator that would be interested in
attending!
Please send your RSVP by April 1st, with number
and names of attendees, to:
proact@ebay.com
The Polar Vortex is
Coming - How Much Will it Impact Sales?
Too Cold to Commit Crime
Illinois Cops Warn Crooks to ‘Stay Inside’
An Illinois police department has “canceled” all crime as a result of inclement
weather, according to a
joking Facebook post.
“Due to the extreme cold and wind, the Westchester Police Department is
canceling all misdemeanor and felony criminal activities,” the agency wrote
Saturday on Facebook.
“Criminals, please take note, it is too cold to commit crimes,” police
continued. “Stay inside and read, watch Netflix, go on the FBI Bank Robbers
website and help catch other criminals, anything, but for the love of polar
bears, do not go outside and commit crimes.”
kansas.com
Polar Vortex to Grip Midwest With Most Extreme Cold in a Generation
Two of the most dreaded words in a Midwestern weather forecast — “polar vortex”
— returned this week, promising life-threatening low temperatures that could
shatter records and plunge much of the region into its deepest freeze in
decades.
Gov. Tony Evers of Wisconsin declared an emergency and told the National
Guard to be ready to help. The University of Notre Dame announced it was
closing its northern Indiana campus from Tuesday evening until Thursday
afternoon. And in Chicago, city leaders deployed buses as mobile warming
centers and offered tips on how to thaw frozen pipes (hair dryers work well,
they said, but don’t use an open flame).
Forecasters expect Wednesday’s high temperature (yes, the high) to be minus 14
degrees Fahrenheit in Chicago and Minneapolis. If the forecast holds, that would
be Chicago’s lowest high temperature for a single day since officials began
keeping records. An expected low of minus 22 was expected to approach, though
not surpass, the coldest temperature ever recorded in Chicago. Officials
predicted that wind chill readings could plummet to minus 50 in Chicago and
minus 60 in Minneapolis.
The vortex, a brutal mass of cold air within strong bands of circulating winds,
has spread southward from its normal location near the North Pole in recent
weeks, bringing arctic weather to the middle of the United States. Such weather
events have become more common in recent years; scientists are not sure why, but
some suspect a link to climate change.
weather.com
nytimes.com
Science Says: Get used to polar vortex outbreaks
Could Stick Around for 8 Weeks
By Wednesday morning, one of those pieces will be over the Lower 48 states for
the first time in years. The forecast calls for a low of minus 21 degrees (minus
29 Celsius) in Chicago and wind chills flirting with minus 65 degrees (minus 54
Celsius) in parts of Minnesota, according to the National Weather Service.
The unusual cold could stick around another eight weeks, Cohen said. It's
not the end of the movie yet," Cohen said. "I think at a minimum, we're looking
at mid-February, possibly through mid-March."
associatedpress.com
Sensormatic Solutions Offers Unified Platform For Retailers at NRF Big Show
2019
Tying it all together for the Retailers - Macy's RFID & Asda's SMaaS
Perfect Examples of Both Ends
Sensormatic:
Tyco
Retail Solutions announced that it had changed its name to Sensormatic—which,
of course, is the brand under which Tyco sold its
EAS
tags. The company showcased a variety of demonstrations illustrating how
RFID
can be used to locate specific items, count inventory, enable "buy online, pick
up in store" (BOPIS) and "pick to the last unit," and so on. Sensormatic is now
offering its TruVue software-as-a-service, and is integrating its RFID,
ShopperTrak and security solutions into a unified platform for retailers.
rfidjournal.com
sensormatic.com
What the CFO's Are Saying & Reading
CFO's Are Saying Its Time to Spend
Companies’ Stated Cash Intentions Merit Skepticism
Hey Solution Providers - Are They Going to Let Them?
Treasury and finance professionals say they'll deploy more of their cash this
quarter — but they've said that before, and often.
Will companies at long last begin to spend down their cash holdings
rather than let their piles continue to swell, as they’ve been doing for several
years?
If you believe what a majority of companies are saying, the answer is yes.
But should you believe them? Not necessarily.
“Although it is encouraging that senior practitioners are looking to mobilize
their cash, an action long awaited, we can expect that they might not do
so,” AFP noted in its first-quarter 2019 survey report. Specifically, the
association speculated that the government shutdown could deter their plans.
Indeed, AFP added that the relative willingness to loosen purse strings was
“surprising,” given the stock market’s recent turbulence and “political
tensions running high” in Washington. Likely contributing to the positivity were
strong employment numbers and positive effects from the
Tax Cuts and Jobs Act, AFP speculated.
cfo.com
SHRM Urges Employers to Consider Applicants with Criminal Histories
NRF Commits To 'Getting Talent Back to Work' Initiative
The Society for Human Resource Management (SHRM) and Koch Industries have
launched
Getting Talent Back to Work, an initiative encouraging individuals and their
organizations to pledge that they will give opportunities to qualified job
applicants with criminal backgrounds.
The initiative calls for HR professionals, hiring managers, executives and their
organizations to pledge that they will consider job seekers with criminal
backgrounds, and it is open to all organizations. Companies and trade
associations representing more than 50 percent of the U.S. workforce have
committed to the initiative, including the U.S. Chamber of Commerce, the
National Restaurant Association, the National Retail Federation, the
American Staffing Association, SHRM, Koch Industries and Dave's Killer Bread
Foundation.
"Not only is it the right thing to do—to give a deserving person a second
chance—but it is becoming imperative as businesses continue to experience
recruiting difficulty at an alarming rate."
shrm.org
Amazon finds zero false positives in Rekognition testing
and takes issue with bias report
Accusations that Amazon provides inaccurate facial biometric technology and
lacks appropriate concern over the ethical and social concerns about facial
recognition are not properly grounded in fact, the company says in a
blog post responding to a recent research paper and newspaper article.
Amazon says it is “acutely aware” of concerns about the technology, and “highly
motivated” to improve it on an ongoing basis, AWS General Manager of Artificial
Intelligence Dr. Matt Wood writes, in response to controversy generated by a
follow-up study on
bias in various facial biometric algorithms by Joy Buolamwini.
Amazon’s primary objection to the findings is that facial analysis is being used
as a proxy for Amazon Reognition, even though it is a separate service that uses
different underlying technology and training data. Wood also notes that the
confidence threshold used for the research is not included in the available
information, and argues that the use cases for facial analysis include searches
which produce all possible matches, while for law enforcement use cases of
Rekognition the confidence threshold should be set to 99 percent.
A new version of the Rekognition algorithm was launched in November, which is
not the version used by Buolamwini, according to Wood. In internal testing of
12,000 images from six ethnicities, Amazon “found no significant difference in
accuracy with respect to gender classification.” The company also matched
images from parliamentary websites against the Megaface dataset with Rekognition
at a 99 percent confidence level, and found zero false positive matches.
Potential risks associated with facial recognition are acknowledged in the post,
which also says Amazon suspends customers’ use of the service if they are
found to be using it irresponsibly or infringing civil rights. The company
remains optimistic about the benefits the technology can deliver, however, such
as for finding missing children and providing better payment authentication, and
points out that no misuses of Rekognition by law enforcement have been reported
yet.
biometricupdate.com
IBM launches public data set to further research into diversity and facial
biometrics
IBM has announced the launch of a new data set specifically created to further
research into, and ultimately the development of fair and accurate facial
recognition algorithms by both the company and the broader artificial
intelligence community. The announcement was made in a blog post by IBM Fellow
and Manager of AI Tech Dr. John Smith, explaining the data-driven deep learning
methods that are a strength of the technology can also be a weakness without
sufficiently robust and diverse data sets.
biometricupdate.com
Are Your Tech Hubs Secure?
US Charges Huawei With Stealing Trade Secrets From
T-Mobile
Acting AG Announces Security Related Criminal Charges
First, I am announcing that a grand jury in Seattle has returned an indictment
that alleges 10 federal crimes by two affiliates of telecommunications
corporation Huawei Technologies. According to the indictment, in 2012 Huawei
began a concerted effort to steal information about a robot that T-Mobile used
to test mobile phones. In an effort to build their own robot, Huawei’s engineers
allegedly violated confidentiality and non-disclosure agreements with T-Mobile
by secretly taking photos of the robot, measuring it, and even stealing a
piece of it.
Editor's Note: Literally caught stealing from T-Mobile, a fellow retailer
puts this type of IP theft in our backyard so to speak and with all the tech
hubs retailers are operating, it's not far-fetched to imagine IP theft occurring
in those locations either. Have we as an industry really clamped down on that
aspect of security? One has to wonder how easy it would be for a pro, especially
if they're from a third party partner.
justice.gov
FTC Imposes Conditions on Staples’ Acquisition of
Office Supply Wholesaler Essendant Inc.
Staples, which is owned by the private-equity firm Sycamore Partners, will
establish a firewall separating Staples’ business-to-business sales operations
from Essendant’s wholesale business, under the
settlement order with the FTC. This firewall will restrict Staples’ access
to the commercially sensitive information of Essendant’s customers.
Staples is the largest vertically integrated reseller of office products in the
United States, and one of only two retail office supply superstores in the
United States. Essendant is the largest U.S. wholesale distributor of office
products, including sales of office products, janitorial products, breakroom
supplies, technology products, office furniture, and industrial and automotive
products. It sells a range of office products to office supply resellers and
owns a network of distribution centers and trucks.
In a complaint filed along with the proposed consent agreement, the FTC alleged
that Staples competes with Essendant-sourced independent dealers to sell office
supplies to mid-sized business customers. As a result of the acquisition,
Staples would have access to commercially sensitive business information on
Essendant’s reseller customers, and those resellers’ end customers, which could
allow Staples to offer higher prices than it otherwise would when bidding
against a reseller for an end customer’s business. ftc.gov
NLRB Scales Back Employee Protections
Fewer employees—unionized and nonunionized—will be covered by the National Labor
Relations Act due to a recent National Labor Relations Board (NLRB) decision
limiting the definition of what constitutes "protected, concerted activity." The
board also suggested that it may continue to chip away at the definition in
coming decisions.
shrm.org
Government Shutdown Cost U.S. Economy $11 Billion, C.B.O. Says
The five-week federal government shutdown took a significant economic toll,
costing the United States economy $11 billion, with nearly a quarter of that
total permanently lost, the Congressional Budget Office said on Monday. The
figures are the first official projection of the economic effects of the longest
federal shutdown in history, and they show that its cost was nearly double the
$5.7 billion request by President Trump for a border wall that fueled the
impasse. That is enough to reduce first-quarter growth by about 0.4 percentage
points.
nytimes.com
Federal Shutdown
Department of Justices Press Releases Stopped During Shutdown
They've started back up now. Which did impact a number of the larger
corporate cases not being reported on. Now the Daily also has a couple of
sources inside the DOJ that weren't allowed to comment on actions during the
shutdown. All is back up and running.
Senior Director of Global Digital Loss Prevention & Fraud Posted For Nike in
Beaverton, OR
As the Senior Director of Global Digital Loss Prevention & Fraud, you will
provide direction for payment risk mitigation in our digital business including
fraud risk management. You will be responsible for ensuring our resources and
capabilities are properly aligned to the implementation of key priorities, as
you develop and implement digital commerce risk management strategies to
appropriate tolerance levels based on advanced data metrics and trends. You will
maintain industry knowledge of digital commerce payment risk trends, performance
drivers and the latest developments in fraud protection resources. You will
provide recommendations for and implement necessary fraud prevention solutions
and strategies in our digital commerce business.
Nike, Inc. Retail Corporate is the backbone to stores around the world. A global
network of teams — Finance, Human Resources, Talent Development, Marketing,
Merchandising, Real Estate and Strategic Planning — direct the daily operations
of Nike.com and the hundreds of Nike Stores and Nike Factory Stores. Retail
Corporate teams share the same passion and energy for the brand as their
in-store teammates, and it shows: Retail continues to be one of Nike’s top areas
of growth.
nike.com
Director, Security for Turner Broadcasting - Based in Atlanta, GA
Responsibility for the organization and direction of CNN's International
Field Safety & Security Operations and High-Risk Training. These programs
focus primarily on employee protection in high risk areas and crisis response
plans in the event of any security emergency. This position will liaise directly
with designated CNN International Executives for those responsibilities
affecting CNN's International Newsgathering & production efforts. Assist with
the development of policy and procedures for CNN Security programs outside the
US Ensures all required training is provided to personnel routinely required to
go into high risk areas and maintain appropriate record of such training.
Turner is a division of WarnerMedia along with our sister companies, HBO and
Warner Bros., delivering brands like CNN, HLN, TNT, TBS, Adult Swim, Cartoon
Network, Turner Sports and more.
turnerjobs.com
E-Verify Is Back Up, Expect Processing Delays
Target rolls out in-store contactless payments
LuLaRoe sued on pyramid scheme allegations
GameStop shares crater after the game retailer abandons plan to sell the company
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All the News - One Place - One Source - One Time
The D&D Daily respects
your time
and doesn't filter retail's reality
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Spotlight on FaceFirst
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Five Reasons Why More Retail Chains are
Set to Use Face Recognition
By
Jesse Davis West,
Director of Content Marketing, FaceFirst Face Recognition Software
An ever-increasing number of big box, grocery stores, pharmacies and
other retailers are using face recognition technology to radically
reduce shrink and prevent violence. This increased adoption lines up
with D&D Daily publisher Gus Downing’s 2017 prediction that face
recognition is on “an inevitable path to retail adoption.” Based on the
momentum we see in the industry, all major retailers will be using face
recognition to improve security as well as customer experiences.
From speaking to our customer base, here are five key reasons why
hundreds of store locations across the U.S. have installed facial
recognition technology.
CRIME PREVENTION IS MORE COST-EFFECTIVE THAN CRIME SOLVING
Face recognition offers something that no other retail security
technology does: the ability to prevent crimes from happening. At
FaceFirst, we do this by instantly recognizing the moment documented
organized retail criminals enter a retail store and alerting in-store
security. Retailers tell us that it’s far safer and more effective to
offer customer service to these criminals, thereby preventing the crime,
than hoping that you catch them in the act.
STRONG ROI
Facial recognition offers the fastest and most significant return on
investment of any retail technology. Our system begins paying for itself
on day one. The moment our customers populate their facial recognition
database with images of dishonest customers, they can begin preventing
crimes. Every time our facial recognition system recognizes a dishonest
customer, it instantly alerts loss prevention
professional, empowering them to prevent a crime. By allowing loss
prevention to prevent retail crime instead of simple reacting after
crimes have occurred, our system can quickly and dramatically impact
external shrink. Our customers often see a payback on their initial
investment in less than six-months, and after 1-2 years see an ROI that
vastly exceeds any other retail security technology.
SAFER STORES
According to The D&D Daily, there were over 424 violent deaths at retail
stores last year, and this year has seen
a marked increase in violence so far. Our customers have seen a
steep correlation between theft prevention and violence prevention. It
makes sense, since violent retail incidents usually occur after a
dishonest customer steals merchandise. But our customers often deter
these individuals from stealing by closely monitoring them and offering
them what I call “aggressive customer service.” This has resulted in up
to a 91% reduction in violent incidents.
Read more here
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Solution Providers Be Warned
Amazon Fear Is Driving Retailers to Microsoft's Cloud
Grocery Chains Ditching Amazon's Cloud Services - Daaa
Editor's Note: Hey Solution Providers - Think these retailers want to
integrate with your data if you're using Amazon's web services? Read on! A
word to the wise about integration and fear of the back door.
Microsoft Azure is reaping the benefits of a large and growing movement by the
companies competing with the e-commerce leader.
Microsoft has just signed a three-year agreement with supermarket chain
Albertsons that will make Microsoft's Azure its preferred cloud-computing
platform. One of the considerations mentioned by the grocer for choosing Azure
over rival Amazon.
Albertsons joins a growing list of recent large cloud wins by Microsoft, as
retailers and supermarket chains seek refuge in the system of a company that
isn't actively competing for their customers.
Amazon's increasing expansion into the grocery business was among the reasons
cited by Albertson's for the move to "modernize its infrastructure and
in-store experiences," according to the report. Azure was the clear choice due
to its track record with large enterprises, big retailers, and the technical
capabilities of its cloud.
Earlier this month, Walgreens Boots Alliance
signed a massive seven-year deal with Microsoft, which will result in the
majority of its information technology infrastructure moving to Azure
Kroger also recently inked a pact with Microsoft to develop digital know-how
that would
underpin a futuristic grocery store.
Protecting Their Turf
Each of the companies cited above has a vested interest in the fight with
Amazon, and all are increasingly wary of empowering their rival by paying
for its services.
Meanwhile, Amazon's increasing focus on groceries and its recent interest in
pharmacy operations and the
healthcare market show why these retailers are rightfully concerned about
increasing competition from the e-commerce giant. It also illustrates that
retailers are accelerating their digital transformation to better equip them to
take on the internet powerhouse.
fool.com
Angry Shareholders to Seek Proof of Prudent Cyber
Tactics
Yahoo Board Pays $29M For Shirking Cybersecurity
Senior executives, along with members of the board, are more vulnerable to
charges of shirking fiduciary responsibilities now that top leaders at the
former Yahoo Inc. agreed to pay $29 million to settle claims from
shareholders who accused them of such violations, reports WSJ Pro
Cybersecurity’s Adam Janofsky.
Shareholders, in a lawsuit filed a year ago, alleged that Yahoo leaders knew
about data breaches at the company far earlier than they let on and didn’t take
steps to mitigate or stop harm. The monetary settlement is a first for this kind
of lawsuit, Mr. Janofsky reports, and could open the way for similar lawsuits
against companies after they report breaches. Top corporate leaders should be
able to prove they have taken the right cybersecurity precautions at their
companies and stay involved in cyber planning and response.
Shareholder lawsuits following data breaches at other companies have resulted in
changes to corporate governance and cybersecurity policies. The Yahoo settlement
is the first time such a lawsuit has brought about a monetary payment, said Mr.
Owens.
The biggest takeaway is that you need to protect yourself. This settlement is
going to encourage lawsuits even when the leadership has done what they need to
do. They need to have a good defense against claims that they didn’t act
prudently. So directors and officers must have a good cybersecurity
protection plan in place, be aware of what’s going on in the cybersecurity
program, and involve themselves in that process.
cybersecurity.cmail19.com
Authorities Seize Darkweb Marketplace - Committed
$68M in Fraud
Law enforcement agencies in the United States and Europe today announced the
seizure of xDedic, an underground online marketplace selling access to hacked
servers and personally identifiable information.
xDedic was detailed in June 2016, when it was selling
access to over 176,000 unique hacked servers around the world. Active
since around 2014, the website almost immediately
turned to the Tor network to keep its operators hidden from security
researchers and law enforcement.
The website provided buyers with the ability to search for compromised computer
credentials by various criteria, including price, geographic location, and
operating system. Also today, Europol announced that authorities in Europe and
beyond are
taking action against the users of DDoS-for-hire marketplaces, after tens of
such services were seized last year.
securityweek.com
Authorities Track Down Users of DDoS Services
Denial of service (DDoS) for hire services
Over the past year, authorities and law enforcement agencies in Europe and
around the world have worked together to take down tens of DDoS marketplaces,
including webstresser.org,
Downthem and Quantum Stresser, which provided them with tons of information
on the users of these services.
securityweek.com
Increasing
Data Storage Centers on the Edge - Video
The Data Center is Moving to the Edge…Are You Ready?
Edge computing is speeding up communication by bringing the IT network closer to
the data to reduce latency and increase real-time analysis.
Rittal’s turnkey Edge solutions include NEMA-rated enclosures for protection,
high efficiency thermal management solutions for cooling, PDU power, and CMC
remote monitoring for security.
Watch this
short video to learn more.
custom-bnp.com
Turn Off FaceTime in Apple iOS Now, Experts Warn
Newly found bug reportedly allows callers to spy on you - even if you don't
pick up.
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Tom's Tek Tip
by Tom Meehan, CFI
Sponsored by Controltek
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Keeping Your Essential Files on
Your Smartphone for Offline Use
Have you ever needed an important file while on a plane with no internet
service? All of the major cloud storage service (Google Drive, Microsoft’s One
Drive, Dropbox, and Box) have an offline option to save those critical files on
your smartphone. This is a great tip for frequent flyers who never know how good
the plane WiFi is going to be. |
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GOLD SPONSOR
Tyco Retail Solutions is known for the
Sensormatic brand of loss prevention
products, the ShopperTrak brand for people counting, also known as traffic
insights, and the TrueVUE brand for inventory intelligence. Using sensors, Tyco
Retail Solutions captures 40 billion retail transactions and interactions a
year.
Joan Sparks tells us about some new solutions coming out of Tyco's development
lab, including their Shrink Management as a Service (SMaaS), the InFuzion
anti-theft tags, a self-checkout station and a Synergy EAS pedestal with
interactive video displays.
"It's not if you get breached, but when you get breached."
Joe and Amber discuss the new challenges facing retailers when it comes to cyber
security, brand reputation, and the growing scope of what LP/AP departments are
challenged to protect.
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e-commerce
Sponsored by The Zellman Group
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Fraud Costs Online Retailers 8% Of Revenue, But Data Analysis Helps Them
Fight Back
E-Commerce sites are vulnerable to a newly popular kind of fraud that hasn’t
troubled brick-and-mortar retailers: fraudulent and hijacked accounts used to
attack retail sites by cybercriminals. Approximately 36% of new accounts
created in 2017 were fake, which makes them potential vectors for fraudulent
activity, such as purchases made with stolen credit cards, according to data
from NuData Security.
Credit card fraud costs retailers 8% of their annual online revenue on
average, according to a report by Javelin Strategy & Research. To fight back
against these losses, retailers must first understand how online criminals
behave, and how they can be detected and stopped before they defraud storefronts
or loyalty programs.
When Fraudsters Knock, Retailers Must Be Listening
The most common form of e-Commerce fraud is brute force: would-be criminals take
information stolen from data breaches and repeatedly plug it into web sites
until they gain access to a usable account or credit card. From there, the
thieves can make purchases or access loyalty program rewards.
Behavioral Analytics Can Separate Shoppers From Bots
As in many aspects of retailing, information is at the heart of fraud
prevention, particularly when it comes to identifying hijacked accounts.
Retailers can start by utilizing behavioral analytics to identify legitimate
customers by their past shopping habits, keeping an eye out for red flags. One
warning sign is when a regular customer — one who usually follows a certain path
through the site — deviates wildly from his or her normal shopping routine.
Retailers also can use analytics to detect fraudulent accounts that have been
created from scratch, which are usually automated.
retailtouchpoints.com
Giant Food Launches New eCommerce Hub In PA
Giant Food is getting set to open an eCommerce hub in Pennsylvania. Opening next
month in Lancaster, the 38,000 square-foot facility, called Giant Direct Powered
by Peapod, will serve as a pickup venue for customers ordering through the
retailer’s Peapod online service and app, as well as the Giant website.
The facility will serve as a curbside pickup location, as well as a grocery
delivery center. The parking lot will boast designated “Pick Up Here” spaces so
that online customers can drive up and have their orders brought directly to
their cars. In addition, there will be a walk-up vestibule located inside the
facility for picking up and placing online grocery orders using tablets.
pymnts.com
Alibaba creates device to allow blind people to shop online
Online Liquidation Enjoys Fresh Growth As More Consumers Embrace Returns |
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent |
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ORC News
Sponsored by
Auror
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DOJ: Bossier City, La., $180K Ticket Switcher Pleads Guilty Hitting Walmart,
Sam's & Target Stores
Peter Stifner, 39, of Bossier City, Louisiana, pleaded guilty in Fed court.
According to the guilty plea, Stifner conducted a scheme to steal merchandise
from Walmart, Sam’s Club and Target. He obtained barcode stickers of lower
priced merchandise, brought the stickers into the stores and placed them over
the barcodes of higher priced merchandise. Stifner purchased merchandise at the
lower price and would then resell it online for a profit. As a result of his
fraudulent activity, the defendant stole more than $180,000 during the course of
the scheme.
justice.com
Butler, PA: More Charges Filed Against Duo
Accused Of Retail Theft, Assaulting a Lowe’s LP Agent and Police Chase
Two men from Butler who are already in jail for injuring three Butler City
police officers during a chase in December, are now facing more charges stemming
from a violent retail theft. Police had been investigating 27-year-old Joshua
McBride and 28-year-old Ryan Wilson for weeks following an incident a few days
before Christmas at Lowe’s. McBride drove Wilson to Lowe’s so Wilson could steal
merchandise. During the theft, Wilson allegedly hit and pushed a Lowe’s
employee, causing him to fall into the road and hit his head on the blacktop.
Police say the employee also sustained a shoulder injury.
After Wilson injured the employee, police say McBride was waiting for Wilson’s
return, and both sped away from the store. Officers allege the two made off with
over $1,300 in merchandise. Wilson was also charged for a separate theft from
Lowe’s of $900. The alleged thefts happened a few days before McBride and Wilson
led police on a chase through parts of the city of Butler and Butler Township.
Officers had attempted to pull them over because they were suspected of the
recent retail theft from Lowe’s. McBride was the driver and purposefully struck
two marked Butler City police cars.
butlerradio.com
East Franklin Township, PA: Police Look for
Suspects in Walmart Theft
According to the report filed by Trooper Travis Turkalj, there were four men
that entered into Walmart on January 26 shortly after 10PM and stole an unknown
amount of Shark and Dyson vacuums, routers, and other miscellaneous items
totaling into the thousands of dollars. The thieves looked to be part of an
organized group, using cell phones and a “spotter” throughout the store to avoid
detection. They then left the scene in an unknown large silver SUV.
kittanningpaper.com
Tolland, CT: 115 MPH Traffic Stop Leads To $7,500
of stolen merchandise
At about 9 p.m. on Saturday, a trooper clocked a car at 115 mph near Exit 68 on
I-84. State police said they found about $7,500 worth of suspected stolen
merchandise in the car and an ongoing investigation could lead to theft charges.
patch.com
Athens, GA: Jewelry Grab & Run thief arrested; stole over
$24,000 from Zales and JC Penney
Lower Merion, PA: Shoplifter flees CVS with $1,200 of
merchandise
Macon, GA: 2 women steal $300 of Nike clothes from north
Macon mall
Cambridge, OH: Man arrested for 11th theft offense since
2017
Cocoa, FL: Police Seek To ID Multiple Shoplifting Suspects
After Grand Theft Incident At Walmart |
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Retail Crime News
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Birmingham, AL: Family of man killed by police in
Riverchase Galleria shooting renew call for release of video
Attorneys for the family of Emantic Fitzgerald “EJ” Bradford Jr. on Monday again
called for the release of any and all video from the deadly officer-involved
shooting inside the Riverchase Galleria on Thanksgiving night. The gunfire
erupted outside Foot Action on the second floor of the mall. When the shots
ended, Brian Wilson, 18, and 12-year-old innocent bystander Molly Davis, were
both injured. Erron Brown, 20, has been charged in the wounding of Wilson. Two
Hoover police officers were just feet away from that shooting, heard the gunfire
and approached the area. They spotted a man with a gun, and one of the officers
fired. The man, Bradford, died at the scene.
tuscaloosanews.com
Greensboro, NC: Weekend shooting at Four Seasons
mall 1 of 6 since 2016
Greensboro Police reports show that they have responded to the Four Seasons Mall
at least 56 times since 2016 for serious crimes. These numbers only reflect six
aggravated assaults, two criminal homicides, 42 reports of larceny from a motor
vehicle and six reports of a discharged firearm.
myfox8.com
Tulsa, OK: Man Charged With Shooting At Woodland
Hills Mall Security
Tulsa County prosecutors have charged a man they say shot at a mall security
guard. Police say Corban Payne shot at the guard after he and two friends were
escorted from Woodland Hills Mall in December. Investigators say one of the
bullets hit the security guard’s car. Payne faces multiple charges of shooting
with intent to kill.
newson6.com
Robberies, Incidents & Thefts
Anchorage, AK: Suspect identified in Anchorage
mall knife, sword fight
A 22-year-old suspect has been identified as the man arrested while
carrying an ax and swords, in connection to a knife and sword fight inside the
5th Avenue Mall in downtown Anchorage. According to police, the suspect is
Frankie Warner-Willhoit. He was charged with assault and taken to jail, in
addition to an outstanding felony warrant. Warner-Willhoit reportedly got into a
verbal argument with another man. That man left after mall security broke up the
argument, but he came back a short time later. That's when, APD reports, Warner-Willhoit
stabbed him with a knife. The victim was able to slash Warner-Willhoit with one
of Warner-Willhoit's own swords, and the knife-on-sword combat continued down to
the third floor.
ktuu.com
 Louisville,
KY: Target Shoplifter used pepper spray on employees of 2 stores
Police executed a warrant and arrested Kiera L. Conn, 26, at her home on Sunday
night. The warrant states that on Oct. 19, 2018, Conn was at the Target in
Middletown when police said she tried to steal from the store. Police said she
pushed a cart full of merchandise, (valued at over $500) including detergent and
clothing, past the registers and toward the door without paying. When a loss
prevention officer tried to stop her, the warrant says she struggled with the
man before spraying him in the face with pepper spray. Conn then made it out the
door with some of the stolen goods and got into a waiting vehicle. When the loss
prevention officer tried to follow her, a passenger in the car also pepper
sprayed him.
wave3.com
UK: Nottinghamshire, England: Group of up to
eight people involved in spate of distraction burglaries
Police are investigating a spate of distraction burglaries which have
happened across Nottinghamshire and Derbyshire. There were three incidents in
Nottinghamshire last week. "On all occasions, some of them distracted the shop
keeper whilst another made their way through to the private area.
nottinghampost.com
Miami, FL: Burglars use forklift to break into NW
Miami-Dade C-store
Vancouver, WA: Walmart employee accused of stealing
$12,600 in cash from store appears in court
Traverse City, MI: GameStop manager faces theft charges;
stole $10,068 using fake refunds
Jefferson City, MO: Sam’s Club employee charged with
stealing $8,000 from store
Wichita Falls, TX: $5,000 in cash, tobacco stolen by man,
former employee of Family Dollar
Muskegon, MI: Suspected Serial Dollar General Robber
Arrested
Anchorage, AK: Hole in fence opens Salvation Army Thrift
store to 4 burglaries in 5 hours; 6 arrested
Citrus Heights, CA: Rite Aid robber pleads in
death of woman, 87, in last-minute plea deal
Kimani Eli Randolph will serve 15 years to life in state prison for
bowling over and killing an elderly shopper during a 2017 Citrus Heights
drugstore robbery after attorneys reached a last-minute deal Monday as jurors
waited to hear the case.
Trial was set to begin Monday morning in Sacramento Superior Court when defense
attorney Pamela Dominisse floated the offer: Randolph, 22, would plead no
contest to second-degree murder in the death of 87-year-old Marilyn Stribley,
struck down in the doorway of a Rite Aid store, along with counts of robbery and
burglary in exchange for an indeterminate term that means Randolph would not be
eligible for parole until he reaches 37.
sacbee.com
Dauphin County, PA: Heroin addict who carjacked
retired cop at Walmart needs to stay behind bars
A heroin addict who tried, and failed, to carjack a retired cop outside a
Dauphin County Walmart store failed Monday to convince a state court that his
10- to 20-year prison sentence isn’t justified. Instead, the Superior Court
panel upheld Michael Ortiz’s conviction for kidnapping, even though Ortiz
claimed he didn’t make his victims drive very far. Distance in this case was
irrelevant, Judge Mary P. Murray found in the state court’s opinion. Murray
noted that no state court has quantified the inches, feet, yards or miles
required to constitute a “substantial distance” in a kidnapping case.
pennlive.com
Martinsburg, WV: Lowe’s Armed Robbery Get-a-Way Driver
received a 1 year suspended sentence; the man who pulled a gun on Lowe’s LP gets
8 years
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Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
•
C-Store – Buena Vista, GA – Burglary
•
C-Store – Miami, FL – Burglary
•
C-Store – Fairfield County, SC – Burglary
•
C-Store - Johnston, RI - Armed Robbery
•
Car Dealership – Columbia, SC – Burglary
•
Cash Store - Bloomington, IL - Armed Robbery
•
Gas Station – Albuquerque, NM – Burglary
•
Grocery - Albuquerque, NM – Burglary
•
Grocery – Iredell County, NC – Burglary
•
Jewelry – Lincoln, IL – Burglary
•
Mattress store – London, KY – Burglary
•
Pawn Shop – Corpus Christi, TX – Robbery
•
Thrift Store – Anchorage, AK – Burglary
•
Unnamed Store - Santa Maria, CA - Armed Robbery
•
Verizon – London, KY – Burglary
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Daily Totals:
• 4
robberies
•
11 burglaries
•
0 shootings
•
0 killings |
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Home of the Industry's
Original
On the Move
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Ana Zavala named
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Brian Thumm named
Regional Investigations Manager - Region 21 for Lowe's |
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Lisa Hurst
promoted to Operations Consultant - Legal Affairs for Target |
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Kristofer
Mikelson named Regional Loss Prevention Manager for Family
Dollar |
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Jeff Maksimowicz
promoted to District Asset Protection, Operations and Safety Manager for
Lowe's |
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Lauren
Linsenbach named Regional Loss Prevention Manager for Guess?,
Inc. |
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Carisma Michel named
Regional Asset Protection Manager for L Brands - Victoria's Secret |
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Tony Tomassi, CFI
named Market Asset Protection Manager for Walmart |
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Pataskala, OH
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JOB TITLE |
COMPANY |
CITY/STATE |
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Physical
Security Program Manager |
Amazon |
Virtual Locations |
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LP Specialist |
Amazon |
Staten Island, NY |
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Asset Control
Manager |
BJ's Wholesale Club |
Orange Park, FL |
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Asset Control
Manager |
BJ's Wholesale Club |
Lansdale, PA |
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LP Supervisor |
Burlington Stores |
Greenville, SC |
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AP Specialist |
Home Depot |
Dearborn, MI |
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AP Specialist |
Home Depot |
Dearborn Heights, MI |
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AP Manager |
JC Penney |
Staten Island, NY |
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AP Manager |
Kmart |
Kingston, PA |
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AP Manager |
Kmart |
Minot, ND |
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LP Supervisor |
Kohl's |
Albany, GA |
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LP Supervisor |
Kohl's |
Hoover, AL |
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Manager
Inventory Control |
Living Spaces |
Grand Prairie, TX |
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Reg AP, Ops,
Safety Dir |
Lowe's |
Glen Allen, VA |
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AP/LP Manager |
Macy's |
Jersey City, NJ |
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Senior AP
Specialist |
Quality Food Centers |
Seattle, WA |
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AP Manager |
Sears |
Burbank, CA |
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Sears |
Antioch, CA |
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LP Manager |
Sephora |
Las Vegas, NV |
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Complex Crimes &
ORC Investigator |
Stage Stores |
Houston, TX |
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Area Manager AP
(All facilities) |
WalMart |
Elwood, IL |
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Area Manager AP
(All facilities) |
WalMart |
Eastvale, CA |
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AP ASM |
Walmart |
Hamburg, MD |
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AP ASM |
Walmart |
East Windsor, RI |
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Walmart |
Richland, MS |
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