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1/20/23 D-Ddaily.net
 

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Raymond Sosa promoted to Executive Director, Asset Protection for CVS Health
With over 20 years of experience, Raymond has led and motivated Teams within the retail, financial, pharmaceutical and U.S. Armed Forces sectors. He is currently an Executive Director of Asset Protection with CVS Health; in which he and his Team of Lead Directors, Regional A.P. Managers & District A.P. Leaders support over 2400 stores/pharmacies. He is privileged to be part of the 2022 GMLE (General Management Leadership Experience) Cohort. His knowledge and skills have been developed while serving in a diverse capacity of leadership roles; including Divisional Director of Asset Protection for CVS Health, Director of Loss Prevention for CVS Pharmacies (inside Target Retails Stores), Senior Risk Service Manager at Axcess Financial, National LP Manager at Sears, and other management/investigation roles. Congratulations, Raymond!


Adam Lukoskie Named New Executive Director For NRF Foundation
The NRF Foundation today announced Adam Lukoskie as the nonprofit organization’s new executive director. “As the scope of work for the NRF Foundation has increased in tandem with its growth and success, Adam Lukoskie’s leadership has been instrumental in building our career preparation resources and strengthening key relationships with our partners across the retail community,” NRF President and CEO Matthew Shay said. Lukoskie previously served as vice president of the NRF Foundation. He succeeds Bill Thorne, who has held the top leadership role of the NRF Foundation since March 2020 while also serving as senior vice president of communications and public affairs for the National Retail Federation. nrf.com



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'State of Standards' in the Security Tech Industry
ONVIF, SIA host joint webinar to discuss “State of Standards”

January 26, 2023 @ 10:00 a.m. EST

SAN RAMON, Calif.
– ONVIF, the leading global standardization initiative for IP-based physical security products, and the Security Industry Association (SIA), the leading association for global security solution providers, will jointly host “The State of the Standards,” a webinar at 10:00-11:00 am EST (15:00-16:00 UTC) on January 26 to discuss the current and future outlook and market impact of technology standards on the evolving security technology industry.

Peter Boriskin, chair of the SIA Standards Committee and chief technology officer at ASSA ABLOY Opening Solutions Americas, and Leo Levit, chairman of the ONVIF Steering Committee and director of systems integration at Axis Communications will offer their perspectives on how interoperability standards have accelerated the growth of the security industry and discuss current and future potential directions, impacts and areas of growth.

The webinar is free to attend (register here).
 



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LPRC: Humans + AI three times more accurate

New research reveals humans assisted by face matching technology more likely to correctly identify a subject's face

ICYMI: Humans assisted by AI face matching technology are three times more likely to correctly identify a subject's face than without AI, according to new research.

The Loss Prevention Research Council (LPRC) provides evidence-based solutions addressing retail loss, safety, and fraud prevention. Dr. Cory Lowe, LPRC senior research scientist, presented his research results October 4, 2022, during the annual IMPACT conference hosted at the University of Florida.

In a presentation titled "Face Off: Examining the Role of AI in Reducing Bias and Improving Decision-Making," Lowe explained how he pitted unaided research participants against those using AI face matching technology. LPRC selected FaceFirst software for the tests. Researchers installed the software in the LPRC lab and conducted the tests independently.

Lowe showed a diverse array of fictional offender faces to 155 research participants; 78 unassisted, 77 assisted. Among the unassisted group, 77 percent misidentified the fictional subjects in a photo lineup just minutes after seeing the fictional subject image. The assisted group got it right 63 percent of the time. "The assisted group did nearly three times better," Lowe said. "There was a 2.7 times improvement in accuracy when assisted by facial recognition."

For context: Humans were only correct on their own 23 percent of the time, even with a small sample of faces they had been shown just minutes earlier. No technology is 100 percent accurate in the wild, but humans alone are demonstrably prone to error. Lowe noted the participants were not told of the AI's accuracy alone (100 percent accurate in this study), so individuals may have discounted the solution's accuracy.

Watch for more details from the LPRC research, including how facial recognition can be used to reduce error and bias, and how it can narrow the LP focus to those individuals who are most likely to offend in retail locations.

FaceFirst considers use of AI with human oversight vital for retailers. Consider the risks of being caught unaware when a known offender enters your store. If you knew there was a proven solution to keep your valued customers and associates safer from violent offenders, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and ethical-learn more today at facefirst.com.
 



The U.S. Crime Surge
The Retail Impact


Retail-Law Enforcement Collaboration is Key to Curbing ORC
Why Law Enforcement Should Be Retail’s Biggest Collab: ‘Losses Getting Larger’

How law enforcement, legislators and retailers can cooperate to fight the scourge of organized retail crime was the subject Monday afternoon at the NRF 2023 conference in New York.

Most of the disruptions and frustrations encountered by retailer are beyond their control. While the industry can’t do much about pandemics, recessions, climate change and geopolitical conflicts, one damaging aspect the industry can do something about is theft and shoplifting.

To that end, David Johnston, the National Retail Federation’s VP of loss prevention and retail operations, led a panel discussion with members of state and federal agencies as well as retail to discuss how all parties can partner to get a handle on the rash of increasingly violent and sophisticated organized crime rackets that are severely impacting retailers’ bottom lines.

The panel was part of Monday’s discussion sessions at the NRF 2023 Big Show convention at the Javits Center in New York City. Millie Kresevich, senior director-asset protection for EssilorLuxottica, represented the retail side of the issue, while a pair of government officials addressed the successes they’ve had at the state and local level.

The federal government further responded at the end of 2022 by passing the INFORM Act, which is intended to make it more difficult for retail thieves to re-sell their ill-gotten goods online, but Kresevich would like to see Congress do more.

The INFORM Act is definitely a step in the right direction,” she said. “If we can put the Combatting Organized Retail Crime Act back on the docket for 2023—we’ve tried to do that a few times, but I think 2023 could be a good year for that.”

Johnston said that in the meantime, communication between retailers and with elected officials is the most vital thing the industry can do to contain this manageable epidemic.  sourcingjournal.com


'Shoplifting Epidemic' Fueled In Part By Unknowing Shoppers?
The recent spike in shoplifting is both overblown and real. And almost everyone is profiting from it (including you).
The NYPD says that retail-theft complaints have gone up 66 percent since 2019, and the problem isn’t confined to New York: 54 percent of small-business owners polled in a recent survey reported a rise in shoplifting with 23 percent claiming their stores were robbed on a daily basis. In April, The Wall Street Journal’s editorial board declared that America was battling a “shoplifting epidemic.”

Big-box stores are also frequent marks. In November, Target’s CFO estimated the company would lose some $600 million in profits to theft by the end of the year. In December, Walmart’s CEO warned of store closings and higher prices thanks to shoplifting. And during a recent call with investors, Rite Aid’s chief retail officer said his chain was mulling “literally putting everything behind showcases.”

To New Yorkers at least, it may feel as if everything is behind showcases already. We know all too well the humiliating ritual of hailing a sales associate to retrieve a topical hair-regrowth treatment, lube, or ice cream from behind locked Plexiglas. The loss-prevention method reached high comedy when someone tweeted a photo of a tin of Spam protected by a translucent security box.

Whether the crisis is real or the continuation of a long-standing trend remains up for debate. Every generation goes through a shoplifting panic, and comprehensive data on this frequently unreported crime is nearly impossible to come by. But Rubinov’s crew offers a window into how the shoplifting industry has evolved over the past decade in ways that have made it more visible and more pervasive. Scratch the surface of an operation like his and you’ll find a criminal enterprise in which nearly everyone, from the world’s biggest corporations to the most oblivious online bargain hunters, plays a part.

We all have almost definitely trafficked in stolen goods. If you’re a New Yorker, you might have bought a cup of coffee from a midtown cart that brews exclusively stolen beans or have eaten an Italian sub from a bodega that uses pilfered salami. If you shop online, the likelihood that you’ve purchased stolen merchandise is even higher. Amazon, eBay, Craigslist, Facebook Marketplace, and others have made it easier than ever to anonymously set up shops like Rubinov’s Treasure-Deals-USA. Fences have never had it so good.

To the extent that there has been a nationwide spike in shoplifting, it correlates to the growth of online retail. As one cop told the Journal, Amazon “may be the largest unregulated pawnshop on the face of the planet.” The problem likely got worse during the pandemic, as more people relied on online shopping and the number of sellers using online marketplaces grew. curbed.com

RELATED: Theft is fueling America's love of buying cheap cosmetics on Amazon


LP Tightrope: Balancing Theft Prevention & Shopper Experience
Retailers are upping theft prevention tactics at the expense of the shopping experience

Retailers’ big push towards combating in-store theft could be a step back for seamless shopping experiences.

Retailers like Walmart and CVS have been locking up more goods to fend off retail crime — even on lower-priced items like batteries, makeup and cleaning products — while others like Walgreens have closed locations due to theft.

“By adding these, let’s call them barriers or hurdles or checkpoints, it is going to create a slightly more bumpy, less convenient customer experience,” said Karthik Easwar, an associate teaching professor of marketing at the McDonough School of Business at Georgetown University. Methods that allow retailers to offer convenience and protection can be very cost-prohibitive, he added. “Once you start saying we’re going to put band-aid [solutions] on, it’s going to create pain points, flaw points, things of that sort.”

Growing retailer outcry

Along with other retailers, we’ve seen a significant increase in theft and organized retail crime across our business,” Brian Cornell, Target’s CEO, said during a call with investors and analysts in November. “As a result, we’re making significant investments in training and technology that can deter theft and keep our guests and store team members safe.”

No clear solution

Marc C. Heath, CEO and president of professional security services company MCH Security and Protective Services, said shutting down stores is a common tactic retailers have been using on stores that are often targeted. Heath said that stores where theft frequently happens are tagged as “shrink reduction stores.” He added that retailers “will label the store as a location that needs to have extra attention paid to it, whether it’s an increase in staffing, additional resources and training for the store staff to prevent thefts.” modernretail.co


NYC Mayor Adams Sounds the Alarm Over ORC
NYC mayor blames uptick in thefts on ‘organized crime’ & cash-only weed stores
Mayor Adams told Manhattan business leaders Thursday that “organized crime” is partially to blame for an uptick in retail thefts that have plagued the city since the beginning of the pandemic — and slammed those who frame the enforcement of anti-theft laws as “criminalizing the poor.”

“There is nothing acceptable about individuals walking into stores, taking what they want and walking out. And then, when they are arrested for the action, for people to state we’re criminalizing the poor — no, we’re not,” Adams said during remarks to the Manhattan Chamber of Commerce. “Organized crime is participating in this action.

It was not immediately clear whether Adams was referring to the mafia, other organized crime, or more loosely organized groups of thieves looking to take advantage of retailers.

For Adams, who spoke at a Manhattan Chamber of Commerce Anti-Crime Summit, the speech to the city’s business community was an opportunity to bring together two themes he’s focused much of his attention on during his first year in office: crime and New York City’s post-pandemic resurgence.

While Adams questioned the intent of progressives who criticize the enforcement of theft laws, he also acknowledged on Thursday that the city is factoring in the circumstances of suspects in shoplifting arrests.

“Those who are in need of care because they have addiction problems, or if they need food to eat — we are partnering with the district attorneys to state we can address this at the precinct level, have many of our social services organizations come in, interact with these individuals to give them the right care,” he said. “But we’re not going to accept individuals believing that they’re not going to follow the basic rules that ensure this city becomes a place where one wants to do business.”  nydailynews.com


New York Law Imposing Gun Safety Requirements on Retailers
Supreme Court turns down request to block parts of the law

Supreme Court Again Rejects Request to Block New York Gun Law

The latest emergency application came from several firearms dealers who said recent state laws violated the Second Amendment and conflicted with federal law.

The Supreme Court on Wednesday turned down a request from firearms dealers in New York to block parts of recent state laws that they said violated their Second Amendment rights.

Judge Brenda K. Sannes of the Federal District Court in Syracuse rejected the plaintiffs’ request for a preliminary injunction, and a unanimous three-judge panel of the U.S. Court of Appeals for the Second Circuit refused to enter its own injunction while an appeal moved forward.

The challenged measures include ones requiring security systems at gun stores, barring people under 18 from entering them unless they are with a parent or guardian, requiring workers to be at least 21 and requiring background checks for sales of ammunition.

In their own Supreme Court brief, state officials said that the Supreme Court has indicated that it did not intend to cast doubt on, in the words of Justice Antonin Scalia’s majority opinion in 2008 in District of Columbia v. Heller, “laws imposing conditions and qualifications on the commercial sale of arms.”  nytimes.com


Fed up with rising crime, business owner leaves Memphis

‘They want notoriety’: Experts debunk myths pertaining to mass shootings
 



COVID Update

667.8M Vaccinations Given

US: 103.8M Cases - 1.1M Dead - 100.7M Recovered
Worldwide: 672.5M Cases - 6.7M Dead - 643.9M Recovered


Private Industry Security Guard Deaths: 362  
Law Enforcement Officer Deaths: 828


Pandemic Restrictions Are Gone - But the Workplace is Forever Changed
Companies are rethinking office spaces amid the rise in remote work

While workers are slowly returning to the office after the pandemic forced many to work from home, companies are rethinking how they invest in their workspaces.

Since the COVID-19 pandemic, many of the jobs that were traditionally done in a physical office space have been done remotely. And while there are no longer pandemic restrictions limiting the ability to gather at work, many people have continued to work from home.

"We don't believe that's going anywhere," said S.R. Mills, chief executive officer of Bear Real Estate Group, a Kenosha-based developer that owns and manages real estate in Wisconsin and 13 other states. "We think that will continue — (though) certainly not to the same degree as it was during the pandemic."

The shift toward remote work has changed commercial development. In downtown Madison for example, only two of the over 70 current, recently completed and planned development projects were offices, according to the Downtown Madison Development Tracker website. Meanwhile, in the Milwaukee area, 73 out of 93 office leases from January through March 2022 were in the suburbs instead of the downtown area, according to Milwaukee Business Journal. wpr.org


Three Year Anniversary of America's 1st COVID Case - 102M Since
It's been three years since the first COVID case was confirmed in the U.S.
It's been three years since the first Covid-19 case was confirmed in the United States. And the World Health Organization says the virus still has not settled into a "predictable pattern." That first case back in 2020 was a man in Washington State who had recently visited Wuhan, China.

Since then, there have been more than 102-million cases in the United States, and more than one-million people have died. Covid was the leading cause of death in the U.S. in both 2020 and 2021. Data is not available for 2022 yet. foxsanantonio.com


China says critical COVID cases have peaked as holiday travel surges

South Korea to Lift Indoor Mask Mandate This Month


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U.S. Power Grid Under Attack
Another North Carolina power substation was damaged by gunfire
A North Carolina power substation was damaged by gunfire early Tuesday in the third known power substation shooting in the state since early December.

The FBI and North Carolina State Bureau of Investigations were notified and the FBI's Joint Terrorism Task Force is conducting its own investigation, the sheriff's office said.

In early December, two power substations in neighboring Moore County were damaged by gunfire on the same night, knocking out power for tens of thousands of residents for multiple days.

North Carolina Gov. Roy Cooper said at the time that the Moore County attack "raises a new level of threat," and said state and federal officials would work to "harden our infrastructure where that's necessary and work to prevent future damage."

Energy security experts say it's tough to stop attacks intended to knock out electricity, especially in rural areas.

"The grid is extremely large," said Errol Southers, professor of national and homeland security at the University of Southern California, speaking to NPR last month. "It has about 6,400 power plants across the country, some 55,000 substations and over 450,000 miles of high-voltage transmission lines serviced by 3,000 companies. ... It's extremely challenging to monitor and protect. And many of these places are very remote, and so officers have to get there. And by the time they do, the attackers are already gone."

Four power substations in Washington state were damaged by attacks on Christmas Day. Between mid-November and Dec. 8, at least six other attacks occurred on substations in Oregon and Washington. npr.org


Target Security Screening Lawsuit
Target distribution center employees say they're owed money for security screenings
Target fails to compensate workers at its Illinois distribution centers for their time — and overtime — spent going through security screenings prior to clocking in and out of work, a new class action lawsuit alleges.

Plaintiff Luis Cortez claims Target’s alleged failure to compensate workers for their time going through mandatory security screenings ultimately led to workers’ not being paid proper overtime and other earned compensation.

Cortez argues Target also fails to compensate workers for their time spent walking from the security screenings through the distribution center in order to clock-in at or near their assigned work locations.

Cortez wants to represent an Illinois class of all current and former hourly paid Target employees who worked at a Target distribution center in Illinois for at least a week within the last three or ten years.

The time Target employees spent completing the security screenings and walking to their work areas to clock in — and then waiting in line to complete security screenings after clocking out — constitutes “hours worked” under Illinois law, the Target class action alleges. privateofficerbreakingnews.blogspot.com


Safety & Security: #1 Retail Spending Priorities
Retailers’ top technology spending priorities are...

A new survey reveals what technology solutions retailers plan to invest in, and why.

According to a new survey of more than 200 U.S.-based retail IT decision makers conducted by Coresight Research and commissioned by VMWare Inc., more than two-thirds (68%) of respondents plan to increase retail technology spending in the next several years, with close to 30% planning to increase spending by 10%.

When respondents were asked about investment plans for close to 20 different technologies, more than 85% reported they are currently deploying or plan to implement at least one in the near term.

Security/safety emerges as most significant pain point

Respondents indicated security and safety as the most significant potential pain point impacting net revenue. These areas include retail crime, such as e-commerce returns fraud, shoplifting, and cybersecurity breaches.

More than 50% of respondents currently use RFID/smart tags for tracking, making it the most popular currently deployed technology. Other top safety and security technologies indicated by the survey include digital video for loss prevention. chainstoreage.com


Starbucks could be forced to bargain with workers who rejected union
NLRB Claiming Unlawful Threats, Retaliation & Surveillance by Starbucks in Tampa

Managers were so severe that holding a new election at the store would be futile.

A U.S. labor board official is seeking a rare order requiring Starbucks to collectively bargain with workers at a Florida store, even after they voted against unionizing by a nearly two-to-one margin.

The regional director of the National Labor Relations Board's Tampa, Florida office filed a complaint on Tuesday claiming unlawful threats, retaliation and surveillance by Starbucks managers were so severe that holding a new election at the store would be futile.

The campaign, Starbucks Workers United, has won elections at more than 260 U.S. stores and has lost about 70 elections since late 2021. reuters.com


Is The Union Push Running Out of Steam?
Union membership hit record low in 2022

Even as the labor movement scored victories at high-profile companies such as Amazon and Starbucks, the share of the workforce in unions continued to decline

Union membership in the United States fell last year to a new low even as the labor movement scored a string of significant victories at high-profile companies that have long evaded unionization, such as Amazon, Starbucks, Apple, Chipotle and Trader Joe’s.

The share of the workforce in labor unions dropped to 10.1 percent, the lowest on record, the Labor Department said Thursday, even as the total number of union members in the United States grew by 273,000 last year. The labor movement could not keep up as the booming job market added 5.3 million jobs and nonunion jobs grew at a faster clip than union positions.

The disappointing numbers for the U.S. labor movement come at a time of unprecedented worker leverage because of the tight labor market — conditions that tend to favor unions and labor activism. American workers, particularly those in low-wage jobs, have been able to demand higher pay and better treatment from employers, as labor participation rates remain low and job openings remain high with close to two job openings for every job seeker over the past year. That trend is only beginning to ease. washingtonpost.com


Best of NRF 2023: Top 10 Takeaways

ASIS Publishes 13 Steps Organizations Can Take to Prepare for a Bomb Threat



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Learn More About Joining the RH-ISAC Community

Tuesday, January 31 | 3 p.m. ET

Attend a presentation to learn how joining the Retail & Hospitality ISAC can benefit your organization's cybersecurity operations!

During this group call, you will hear about what your organization can gain from joining our community of more than 230 member companies, and you will have the opportunity to ask questions. You’ll also hear from an RH-ISAC member who will speak about their membership and how it has improved their team’s infosec operations.

Register to Attend
 



37 Million Customers Hit in Another Major T-Mobile Breach
T-Mobile Says Hackers Stole Data on About 37 Million Customers

Carrier says addresses, birth dates and other personal records were exposed, but not financial records

T-Mobile said hackers accessed data, including birth dates and billing addresses, for about 37 million of its customers, the second major security breach at the wireless company.

The company said in a regulatory filing Thursday that it discovered the intrusion on Jan. 5 and was working with law-enforcement officials and cybersecurity consultants. T-Mobile said it believes the hackers had access to its data since Nov. 25 but that it has since been able to stop the malicious activity.

However, some basic customer information was obtained, such as name, billing address, email and phone number, T-Mobile said.

Our investigation is still ongoing, but the malicious activity appears to be fully contained at this time, and there is currently no evidence that the bad actor was able to breach or compromise our systems or our network,” the company said, adding it had begun notifying impacted customers. wsj.com  cnbc.com


The C-Suite Targeted Through Personal Devices
How CISOs can manage the cybersecurity of high-level executives

C-suite executives and board members are targeted through their personal devices as cybercriminals look to penetrate corporate systems and access sensitive and proprietary information. Protecting them requires a holistic approach.

As CISOs know, cyber incidents all too often include the human element—and executives are all too human. According to the Verizon 2022 Data Breach Investigations Report, 82% of breaches involved a human element, the bulk of them involving phishing, business email compromise (BEC), and stolen credentials.

Home is the new attack surface

Driven by numerous factors, a new class of risk is emerging that targets the highest ranks of an organization through deeply personal avenues. The message to CISOs is that an executive’s digital life could be the company's weakest link, and not just their corporate devices and accounts: home servers, home security equipment, family devices, and even social media interactions can present vulnerabilities and pose workplace security risks. “It means home is the new attack surface,” says Chris Pierson, CEO at BlackCloak.

When personal breach leads to enterprise attack

AdvertisementThis class of personal risks can take many different forms, according to Pierson, who says one of the biggest risks is to intellectual property—the loss of corporate documents from executives’ personal devices or personal accounts where there are fewer or no controls. “Corporate executives tend to have complex smart home systems with security cameras and servers hosting a multitude of devices and services, and these present potential points of entry,” he says.

How CISOs can mitigate risks for executives

Ensuring executives are protected outside the office environment and hardware can be difficult when CISOs can’t directly intervene in their personal digital life. “They want to keep church and state separate,” says Pierson. “They want that privacy divide, but they just want the risks covered and to know at a high level what's being done.”

Pierson says CISOs need to understand precisely how and where the two risk environments—corporate and personal—intersect. “Look at your ‘About Us’ leadership page. That's where it starts. Understand how deep that goes in terms of the next layers down and then figure out the biggest risks that those individuals may face in their personal lives and what the CISO can do to try to reduce or mitigate them.”

Protect the corporate “crown jewels” - Ensure high-level executives get cybersecurity training -
Consider corporate culture: csoonline.com


More High-Profile Attacks Coming in 2023
Ransomware Remains Top Cyberthreat, Former NCSC Chief Says

Ciaran Martin Warns High-Profile Attacks Will Increase in 2023

Ransomware continues to be the United Kingdom's most prominent cybersecurity threat, and the country can expect to see a surge in destructive attacks in 2023, warns the former head of the U.K.'s national cybersecurity agency.

Oxford University professor Ciaran Martin says that while overall ransomware activities across the world slumped in 2022, attacks are likely to surge in the coming months. He adds that recent hacks against The Guardian newspaper and the British Royal Mail are examples of these early-stage attacks.

Martin, who was the U.K. National Cyber Security Center's CEO until 2020, says one of the contributing factors behind the success of ransomware continues to be that most criminal groups operate out of Russia, which he says is a "safe haven" for the crooks to "operate with impunity."

"Cybercriminals thrive in weaker states. They don't thrive in France, in the United States or Canada," Martin tells Information Security Media Group during the CyberThreat 2022 conference in the U.K. this week. "So, for the foreseeable future, I think this region is likely to be a source of significant cyber."

The 23% decline in ransomware attacks in 2022, which is based on a SonicWall report, is likely tied to disruption caused by the ongoing war in Ukraine and Russia, and most ransomware operators in the region are being forced to flee or join as conscripts in the state security service, he says.

"In 2023, the early signs, sadly, are that there's a bit more of it around," he says. "So, I think we can expect a few more high-profile cases, especially against organizations in the West." govinfosecurity.com


New SEC Cybersecurity Rules
SEC aims to set climate risk, cybersecurity rules before May
The Securities and Exchange Commission plans to enact several new regulations before May, including disclosure requirements focused on climate risk, cybersecurity and special purpose acquisition companies, according to the agency’s bi-annual rulemaking agenda.

The SEC plans before May to release several other final rules, including those focusing on:

Cybersecurity risk governance. The agency in March released a draft rule that would set tougher, more detailed rules for cybersecurity disclosure, including deeper company reports on cyberattacks and regular filings on cyber risk management, governance and strategy. Companies would need to report breaches within four days.

The Biden administration has sought to strengthen cybersecurity in both the public and private sectors, instituting a “zero trust” approach in the federal government and partnering with private electric, natural gas and water companies to improve threat detection. cfodive.com


'Small' Experian breach gave savvy fraudsters access to credit reports
A recently plugged security hole in Experian's online portal for retrieving free credit reports allowed hackers to skip a security challenge to directly retrieve a compendium of sensitive data about customers with compromised identities.


Cybersecurity outlook 2023: Consultants cite 6 trends

Concept Paper Released | Comment on Proposed Significant Updates to the CSF & Register for In-Person Event


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Online Counterfeits & Piracy
Report Calls Out Cloudflare for Facilitating Piracy, Counterfeits

“Cloudflare is a key intermediary that can do a lot more. Its services are fundamental to the operation of many websites that infringe intellectual property.”

According to new research released by Corsearch, a significant number of websites engaging in piracy and counterfeiting use Cloudflare’s Content Delivery Network (CDN) services.

Cloudflare was detected as providing services to websites that infringed trademarks and copyright six times more than the next service provider. 49% of the websites Corsearch flagged for content piracy used Cloudflare in addition to 23.5% of websites flagged for offering counterfeit goods.

Additionally, Corsearch notifies Google when it believes a website should be demoted in its search engine due to infringing trademarks or copyright. When Corsearch analyzed this data, it found 71% of these websites used Cloudflare’s services.

The proliferation of unlawful products, services and content online undermines consumer trust and can lead to substantial consumer harm. The unwitting online purchase of a counterfeit pharmaceutical, for example, can have lethal consequences,” said Corsearch in a statement.

Corsearch, a firm specializing in IP protection, compiled the data from its work with brands and content creators to remove instances of counterfeiting and piracy from the internet. The company analyzed approximately 14,000 website enforcements over the last year.

Corsearch’s goal behind the report is to call on Cloudflare to do more to protect IP rights and work to take down instances of copyright and trademark infringement.

“Cloudflare is a key intermediary that can do a lot more. Its services are fundamental to the operation of many websites that infringe intellectual property. There is no doubt that if Cloudflare followed the example of others and did more to assist rights owners, the online environment for consumers would be substantially improved,” said Simon Baggs, President of Brand and Content Protection at Corsearch. ipwatchdog.com


Amazon Prime Lost Members Last Year
Prime membership program stopped growing in the US for the first time ever

Amazon's Prime membership may have even fallen last year, according to new estimates

Amazon's all-important US Prime membership program has ground to a halt, new data shows, at a time when the online retailer is struggling with a broader slowdown.

Amazon ended last year with 168 million Prime members in the US, down from 170 million at the end of 2021, according to new estimates from Consumer Intelligence Research Partners.

That's the first time ever that the company generated no annual Prime growth in its largest market, according to CIRP. The research firm tracks the number of individuals using Amazon Prime, rather than total paying households. When it began tracking Prime in 2013 there were 17 million members, according to the firm's data.

"Prime membership has essentially stopped growing in the US, after many years of extremely fast growth, and then modest growth in the last two or three years," CIRP said. businessinsider.com


Google axing 12,000 jobs, as tech industry layoffs widen
Google is laying off 12,000 workers, or about 6% of its workforce, becoming the latest tech company to trim staff as the economic boom that the industry rode during the COVID-19 pandemic ebbs.

Wayfair planning second round of job cuts
The expected cuts follow a 5 percent layoff by Wayfair in August.

Amazon lays off 2,300 workers in Seattle and Bellevue

Amazon is closing its AmazonSmile charity platform


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$1M+ Cross-Country Theft Spree
Indianapolis, IN: Rental vans, power tools and bags of stolen electronics: Man arrested in Indy at center of multi-state crime spree
When Indianapolis Metropolitan police arrested an attempted burglary suspect in December 2022, it seemed like a routine case. The man, identified as “Patricio Escobar” with a 1987 birthdate on an ID card purportedly issued out of Argentina, was charged with attempted burglary and resisting law enforcement. He was accused of trying to steal from an Indianapolis jewelry store on Dec. 9, 2022; police found him inside a nearby laundromat after he tried to get away. But the man police detained in Indianapolis wasn’t some inexperienced thief trying to score from a local jewelry store. In fact, his name wasn’t even “Patricio Escobar” at all. Federal authorities said his real name is Sebastian Marcelo Orlando Briones Tapia, a Chilean citizen who’d been admitted to the U.S. in February 2021. Police from multiple jurisdictions had been looking for him in connection with at least seven notable burglaries from Pennsylvania to California, a cross-country crime spree targeting electronics stores around the country. The thefts involved more than a $1 million in merchandise, according to court documents filed in federal court in Wisconsin. The burglaries spanned from May 2021 to August 2021. fox59.com


Suffolk County, NY: 4th Newark Thief Jailed for Stealing Luxury Handbags Worth $94K
Four Newark people, who admitted stealing 34 pricey designer handbags from an exclusive East Hampton N.Y. boutique – then led police on a high-speed chase across Long Island – will be doing time in New York State prisons. The last of those four, Baseemah Tamika Davis, 34, was sentenced Tuesday in Suffolk County District Court to two to six years behind bars for her role in a March 3, 2022 “swarm-and-snatch robbery” at a chic Balenciaga boutique in East Hampton Village. Davis pleaded guilty to criminal possession of stolen property and criminal possession of a controlled substance, Suffolk County District Attorney Ray Tierney said in a prepared statement. Davis and her accomplices, Ali Harris, 29, Wazir Rodgers, 25, and Jamal Johns, 26, all from Newark, were arrested last March on Long Island, hours after they burst into the couture Balenciaga shop in East Hampton, grabbed armfuls of designer handbags in under a minute, and sped away in a black Dodge Durango, authorities said. Balenciaga handbags can range in price from $750 to over $4,000 apiece. The thieves got caught making off with 34 of them, value at $94,000, authorities said. tapinto.net


San Antonio, TX: String of burglaries target eyewear stores; owners demand action
Samin Pezeshk is the latest victim of a string of burglaries targeting eyewear boutiques and stores. Video shows a disguised man breaking-in with a large rock, and walking out of the store with a bucket full of designer glasses in less than three minutes. “Definitely a professional, had a huge bin with him and he walked through the store grabbing everything that he knew was of high-quality luxury,” she said. Just a few miles away, Jackson Robinson with Mission Vision describes an almost identical burglary the day before. “Brings in a black bucket and starts scooping frames into that black bucket in a white hoodie with a mask, gloves. Very quickly, you can tell this isn’t his first rodeo,” Robinson said. He said it’s a gut punch to small businesses like his to see it happen over and over. This was the second break-in for him. Another happened in 2022. “I know it’s not getting better. It sounds like it’s just increasing and and prevalence,” Robinson said it’s got many small business owners like him considering if it’s worth to stay open. ksat.com


Seattle, WA: Car smashes glass doors at Ace Hardware but security gate foils theft attempt
A group of people used a car to ram the front doors of Maple Leaf Ace Hardware in Seattle on Tuesday morning, then used tools in an attempt to bash through the metal security gate behind the glass storefront. Store surveillance cameras show four people in two cars involved in the attempted break-in. A black Lexus SUV with no license plates was used to reverse into the shop’s front entrance, while someone driving a white Nissan idled on a side street. After the Lexus rammed the doors twice, three people stepped out of the car and a man holding a drilling hammer walked up and began bashing out the rest of the glass. However, a locked metal gate kept them from getting inside. The video shows them making several attempts to break the lock and slide the gate open but ultimately they were unsuccessful and drove off in the two cars. “It was a lot of noise and a lot of activity and there's still a lot of traffic on this road late at night,” said Jeremy Cooper, a clerk at Maple Leaf Ace Hardware. “I think time-wise with that red gate it became too long to be worthwhile."  komonews.com


Clackamas County, OR: Retail-theft operation leads to 13 custodies at Oak Grove Fred Meyer
On Wednesday, Jan. 18, 2023, the Clackamas County Sheriff's Office conducted a retail theft operation at Oak Grove Fred Meyer. The nine-hour shoplifting detail included CCSO Patrol deputies and detectives working alongside Tigard PD Commercial Crimes Unit detectives and Fred Meyer loss-prevention personnel. It led to 13 custodies (11 adults and two juveniles) on multiple charges, as well as the recovery of nearly $2,000 in stolen items. During the operation, law enforcement contacted retail thieves ranging in age from 16 to 44 as they exited the Fred Meyer in Oak Grove. Recovered stolen items included a customer's electric scooter, which one suspect stole while it was parked outside the store. Another suspect was observed shoplifting items from display shelves, taking them to the customer service desk, and returning them as if he'd purchased them. clackamas.us


Denham Springs, LA: Man robs AT&T store at Gunpoint, gets away with suitcase full of cell phones, estimated at over $10,000

West Lampeter Township, PA: Police searching for 2 suspects accused of stealing nearly $7,000 worth of Apple products

Memphis, TN: 6 burglars use sledgehammer to break into liquor store, steal alcohol

Laredo, TX: Woman wanted for stealing Apple Watches from Best Buy

Fallbrook, CA: Burglary suspect carrying six guns arrested after running from Fallbrook gun store

Tupelo, MS: Two Women facing felony shoplifting charges for $2100 theft from Belk

The Villages, FL: Suspected shoplifter nabbed while wheeling $865 worth of merchandise out of Walmart


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Shootings & Deaths


Evansville, IN: Man opens fire in Walmart, killed by Police
Evansville Central Dispatch confirms authorities responded to an active shooter situation on Thursday night. The call originally came in at around 9:59 p.m. Police say they have identified the suspect as Ronald Mosley II. Authorities say Mosley was a former employee at the store. According to EPD, the female victim who was shot currently works at Walmart. The woman was flown to a hospital to be treated. Her condition is currently unknown. Sgt. Anna Gray with the Evansville Police Department tells 14 News that when police arrived, officers immediately entered the building. “Officers were on scene very quickly, went right into Walmart,” Sgt. Gray said. “We were given a description of the suspect. Officers then began to look for the suspect.” The Vanderburgh County Sheriff’s Office also responded to the shooting, with both deputies and police officers going inside to locate the gunman. “Immediately, we assembled a team with the Evansville Police Department, and began to look for the threat,” Vanderburgh County Sheriff Noah Robinson said. “You may recall that decades ago, the Columbine model, that came across – when you secure a scene and wait for reinforcements to contain a situation. That’s no longer a model we practice. If there’s active gunfire, we immediately go to the threat and neutralize that threat, to minimize the loss of life.” Police say when law enforcement entered the building, Mosley opened fire at officers. Multiple police officers returned fire. Gray says Mosley would fire and then run off, leading the officers around the store.  14news.com


Mesa, AZ: Police asking for info regarding murder of man outside Goodwill
The Mesa Police Department has an unsolved murder at a Goodwill store, and officers are asking for the public’s help. Investigators said 32-year-old Johnathan Gliege was found not breathing at the thrift store parking lot at University Drive and Gilbert Road around 7 p.m. on Tuesday. He was taken to the hospital, where he later died. Detectives said he had injuries to his body because somebody attacked him. They looked at security cameras and talked to several people in the area, but they couldn’t find any video footage of what happened or any witnesses.  azfamily.com


King Mountain, NC: Update: Man accused of killing ex-girlfriend inside C-Store arrested
A man accused of murdering his ex-girlfriend in Kings Mountain earlier this week has been arrested, police have confirmed. The fatal incident happened on Tuesday, around 7:43 p.m. at the Silver Express convenience store located on East King Street. Upon arrival, police found a woman, identified as 34-year-old Ashley Scoggins, who had been stabbed, suffering from life-threatening injuries. She was taken to Kings Mountain Hospital, where she died a short time after arriving. Investigators determined Scoggins’ ex-boyfriend, 37-year-old Timothy Prescott Parson, as a suspect in the case. wbtv.com


Oakland, CA: Update: Woman takes plea deal for handing gun to man before deadly Oakland gas station shootout
A Bay Area woman accepted a plea deal and an assault conviction for her relatively small role in a deadly 2022 shootout at an Oakland gas station, court records show. Tamia Foster, 23, pleaded no contest to assault in exchange for a three-year prison term, but she could avoid incarceration altogether. The deal allows her to participate in a counseling residential treatment program in lieu of jail or prison, and Judge Morris Jacobson, who accepted her plea, said in court he’d prefer it. Foster was charged with assault last year for allegedly handing a gun to 29-year-old Stavon Moore just moments before police allege that Moore and 22-year-old Tyja Braswell engaged in a shootout at a gas station on 102nd Avenue and International Boulevard in Oakland. Braswell was seriously injured by gunfire and an innocent bystander, 64-year-old Rodney Davis, was killed.  mercurynews.com

 



Robberies, Incidents & Thefts


Memphis, TN: Police say Robbers ‘dragged’ Popeyes employees across floor, demanded cash at gunpoint
Police in Memphis, Tennessee say that two people entered a Popeyes chicken restaurant and dragged employees by their legs during a robbery. The incident happened on Jan. 15 at around 8:56 a.m. when two males entered the business and “grabbed an employee” as they were entering a rear door, then “slammed them violently to the ground,” according to the Memphis Police Department. According to officials, other employees were also dragged by the suspects across the floor. Police say that the suspects then held several employees at gunpoint, forcing them to open the cash registers. After gathering the money, the suspects fled from the business, police said. nypost.com


Crockett, CA: Suspect charged in violent robbery at Crockett gas station
A 27-year-old man has been charged with four felonies for allegedly participating in a robbery where masked gunmen pistol-whipped one of the two victims, court records show. The Richmond man was arraigned Wednesday and pleaded not guilty, according to court records. He has been released on bail, according to court records. The Oct. 16 robbery occurred around 8 p.m. at the Crockett Fuel and Market on the 1200 block of Pomona Street. The two victims, a married couple, had just finished a date night at the Dead Fish restaurant and were getting gas when a Dodge Challenger pulled up beside them and two masked gunmen got out. One of the robbers ordered the man to hand over his wallet and cellphone, and struck him multiple times with the pistol. While the man was being assaulted with the gun, his wife handed over her cellphone and purse, police say. The victims were reportedly told not to call police until after the robbers left.  mercurynews.com


Joliet, IL: Police searching for ex-Walmart employee accused of stealing almost $136,000 from store
Police are searching for a former Joliet Walmart employee who is accused of stealing of almost $136,000 from the store on West Jefferson Street. On Nov. 29, Judge Ken Zelazo signed a warrant for the arrest of Melissa Vanderwall, 47, of Mazon, after she was charged with felony theft and burglary of Walmart, 2424 W. Jefferson St., Joliet. As of Thursday morning, Vanderwall has not yet been apprehended on those charges. Joliet police Sgt. Dwayne English said detectives continue to investigate the case and search for Vanderwall, who has not been reported missing to their department. Vanderwall is accused of stealing almost $136,000 from Walmart, according to English. English declined to provide further details about the case. Vanderwall no longer works for Walmart, according to a spokesperson for the company. The charges against Vanderwall alleged she stole between $100,000 but not more than $500,000 in cash from Walmart. She was charged with burglary for remaining inside the store with the intent to commit theft.  shawlocal.com


Bellevue, WA: 3 suspects arrested for string of violent, armed King County C-Store robberies

Halifax, NC: Armed robberies at 3 stores may be linked, Halifax County sheriff says

 

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AT&T - Denham Springs, LA – Armed Robbery
Apple – West Lampeter Township, PA – Robbery
Beauty – Oakland, CA – Burglary
C-Store – Lubbock, TX – Armed Robbery
C-Store – Wilmington, DE – Armed Robbery
C-Store – Joliet, IL – Armed Robbery / 2nd x this week
C-Store – Anne Arundel, MD – Armed Robbery
Clothing - Tupelo, MS - Robbery
Dollar – Ladson, SC – Armed Robbery
Dollar – Summerville, SC – Armed Robbery
Dollar – Jackson, TN – Armed Robbery
Dollar – Carroll County, MS – Armed Robbery
Electronics – Laredo, TX - Robbery
Eyewear – San Antonio, TX – Burglary
Grocery – Kennesaw, GA - Burglary
Guns – Fallbrook, CA – Burglary
Hardware – Seattle, WA – Burglary
Hardware – Allen Park, MI - Robbery
Jewelry – Houston, TX - Burglary
• Jewelry - Scranton PA - Burglary
• Jewelry - Springfield, MO - Burglary
• Jewelry - Lebanon, TN – Robbery
Liquor – Memphis, TN – Burglary
Restaurant - Bismarck, ND - Burglary
Restaurant – Memphis, TN - Armed Robbery
Restaurant – Biggs, CA – Burglary
Restaurant – Charleston, WV – Burglary
Tobacco – Goodyear, AZ – Armed Robbery
Walmart - The Villages, FL – Robbery        

                                                                                                

Daily Totals:
• 17 robberies
• 12 burglaries
• 0 shootings
• 0 killed

 

Weekly Totals:
• 75 robberies
• 41 burglaries
• 2 shootings
• 1 killed



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Listening and hearing what your internal customers are saying is critical if you expect to be successful with any program or project. Oftentimes, the speed of delivery negatively impacts the process of success and keeps us from hearing exactly what we need to hear when we so passionately roll out our programs and projects. After testing and reviewing our plans and being so committed to our beliefs, we oftentimes don't hear our retail partners once we've committed ourselves to a specific path. And sometimes it's not what they say that's important as much as what they don't say or as much as what they quietly say beneath their breath or maybe even how they react. Whenever you're rolling out a new program or project, use those interrogative skills, in a positive way, and read the reactions of your internal customers because they will determine the success regardless of how good it is.


Just a Thought,
Gus




 

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