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Moving Up
 
Jason Jones named Global Security Manager - Security Operations Center
for Facebook

Previously, Jason was the Senior Manager - Global Safety, Distribution Asset Protection, Corporate Security/Investigations for Cabela's for over three years before taking this new role. He's held a variety of security and asset protection roles for Target including Executive Team Leader of AP, AP Group Leader - Regional Distribution Center, Global Crisis Management - Corporate Command Center Operations, Global Security Manager, Regional DC Manager - Global Supply Chain Security and Global Supply Chain Security - Operations Manager. He was also an Area LP Manager for Nash Finch. Jason earned his Bachelors of Arts degree in Business Administration from Hastings College and his Masters in Organizational Leadership from Augsburg College. Congratulations Jason!

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News Brief
Sponsored by WG Security Products, Inc.
 

No, Grocery Stores Aren't Locking Up Tide Pods Because of Teens
Bizarre 'Tide Pod Challenge' Raises Awareness about Highly Targeted ORC Item

A rash of reports from overly credulous news outlets would have you believe that retailers are locking up their detergent in response to the “Tide pod” meme. As proof, the articles show photos pulled from social media of soap products bearing security devices. These products really are behind safety glass in some stores, but it’s not because teens are inclined to poison themselves.

Like most memes, it’s difficult to pin down where the Tide pod phenomenon beloved by teens first propagated, but the joke is this: Tide’s laundry pods look like candy, and the idea of eating detergent on purpose is funny. The trend has exploded. YouTubers with huge followings have bitten into the pods for views. A Florida confectioner started selling actual candy (called “forbidden treat”) resembling the pods. Tide even issued a PSA with football man Rob Gronkowski urging kids not to eat the real ones. Gosh, it’s really dumb.

Speaking to Gizmodo, Consumer Products Safety Commission (CPSC) spokesperson Joe Martyak said that while there has been an alarming uptick in poisoning reports related to detergents pods in 2018, they have not advised retailers to lock them up. “That’s not a way we would recommend dealing with this,” he said. In total, the CPSC says that 10 people have died after eating the pods in the last few years, all unintentionally: eight seniors believed to have cognitive illnesses and two children.

So what would cause big box retailers to secure their laundry products? As a slew of reports from New York magazine, Priceonomics, the Associated Press, and Business Insider dating back to 2012 note, detergents are high-theft items. They retain their value well on the black market, making them an attractive target. As a result, many stores have had these items under lock and key for years. It seems that social media users are only just noticing.

Here’s a WCPO Cincinnati report detailing the increased security measures in 2013, not long after ABC did a similar segment.

“The theft of Tide products is an ongoing challenge for retailers. Some merchants are combating the problem by locking up certain products and others have repositioned goods in a prominent location to improve visibility,” Joseph LaRocca, the former vice president of loss prevention for the National Retail Federation (NRF), told Gizmodo via email. He noted, however, that “product accessibility improves the retail experience, so locking items up is not a go-to solution.” According to the NRF’s most recent statistics, laundry detergent remains one of the 10 most-stolen items along with more predictable goods like designer clothing and high-end liquor. (Also, teeth whitening strips? The more you know.) gizmodo.com

The rising cost of retail returns fraud
New benchmark data released by ACI Worldwide shows a "consistent, alarming uptick in fraudulent activity on key dates". While online transactions among top U.S. retailers increased by 19% during the recent holiday season, fraud increased by 22%.

Peak fraudulent days were Thanksgiving Day (1.94%, up from 1.26% in 2016), Christmas Eve (1.78%, up from 1.48%) and December 21 - the cutoff date for express shipments - (1.67%, up from 1.49%).

According to Erika Dietrich, Director of Risk Management at ACI Worldwide, "merchants must be proactive in their efforts to identify weak points across the omni-channel payment process and define the short- and long-term strategies necessary to improve security and enhance customer experience".

One channel via which fraud is increasing is returns. Recent figures from Appriss Retail puts fraudulent returns at an estimated 10.6% of all returns costing retailers around $22.8 billion each year. Their survey of retailers found that more than two-thirds (68.3%) suffered returns of stolen (shoplifted) merchandise while 65.1% encountered return fraud by employees or employees collaborating with thieves. Other retail fraud scenarios include fraudulent or stolen payments (57.1%), organized retail crime (54%) and 'renting' or 'wardrobing' (using / wearing purchases before returning them) (39.7%).

The loss of profit caused by returns fraud is prompting retailers to offset the negative business impact by raising prices and reducing costs. Last year alone, return fraud cost U.S. retailers and workers between 596,000 and 775,000 jobs and retail revenue losses are costing states a total of $1.1 billion to $1.4 billion in lost sales taxes. bizreport.com

Super Bowl Security
Behind-the-Scenes Look at Planning and Partnerships

On the wintry streets of downtown Minneapolis, ice crunches underfoot. The wind is whipping, and the temperature hovers in the teens. The weather will be one of the many topics under discussion inside the city’s convention center, where officials from every local, state, and federal organization involved with security at this year’s Super Bowl have gathered to put their planning and preparation to the test.

With the big game just around the corner, participants at this recent daylong exercise - the first time everyone has come together under one roof - will be asked to simulate their agency’s responses to a variety of scenarios, from an active shooter event to reuniting a missing child with a parent to keeping fans and first responders warm in the frigid Minnesota winter.

Nearly two years of planning has taken place, largely behind the scenes, to make sure that Super Bowl LII - and the 10 days of events leading up to the kickoff at U.S. Bank Stadium on February 4 - is safe and secure. Nothing has been left to chance, not even the weather.

The Minneapolis Police Department (MPD) is the lead agency for security at this year’s Super Bowl, and they are being supported by an impressive team that includes dozens of local police departments and public safety organizations, along with federal agencies including the FBI and multiple components of the Department of Homeland Security. fbi.gov

Gaylord, MI: Retail Fraud Continues to Top List of City's Crimes
At the top of the list for last year, as with most years, is third-degree retail fraud. Statistics from the Gaylord City Police Department show 69 instances of shoplifting arrest, compared to a similar figure of 73 in 2016. Police Chief Brett McVannel said reports of criminal activity from stores is fairly common simply because of the lengths those stores go to to spot criminals, from video equipment to security guards. petoskeynews.com

Retailer Gets 2 Years For $5.6M Tax Fraud Scheme
A California man who operated retail locations in the state was sentenced Wednesday to two years in prison after pleading guilty to failing to pay $5.6 million in sales, income and payroll taxes, the California attorney general announced.

Jeong Kim, who operated more than 50 fashion retail locations in Southern California, pled guilty in July to tax evasion, false income tax returns and failure to pay taxes and workers’ compensation fraud and agreed to pay $7 million in restitution. law360.com

The Tax Act: What’s In Store For Retail?
The most important change - and perhaps the most talked about - is the reduction in the corporate tax rate from the current 35% to 21% - just a notch above the previously proposed 20% rate. Retailers generally have faced higher effective tax rates than multinational businesses in other industries and therefore are among the bigger beneficiaries of the reduced corporate tax rate.

The steep reduction will help boost corporate earnings and cash flow for retailers. Many economists believe reducing the corporate rate will free up money that employers could potentially use to create new jobs. It also encourages U.S. retailers to invest more in their domestic operations, in addition to overseas ones.

The tax-rate cut more directly benefits big business, but smaller operations — often touted as the backbone of the American economy — are also set to benefit from the act’s new rules. Though the House and Senate bills varied significantly in their approach to reducing the tax burden on “mom and pop” retailers, Congressional representatives did settle on a 20% deduction for a taxpayer’s domestic qualified business income (QBI). chainstoreage.com

Luxury retailers are set to reap the benefits from tax reform
Jerry O'Brien, director of the Kohl's Center for Retailing at the University of Wisconsin-Madison, told CNBC the tax cuts could result in a bigger gap between luxury retailers (i.e. Tiffany, Hudson's Bay, Neiman Marcus and Tapestry) and other players, though he said off-price brands will continue to outperform in 2018. This leaves the "middle ground" of the industry at risk, he added.

In a separate interview with CNBC, Rod Sides, vice chairman of Deloitte's U.S. retail and distribution practice, likened the retail industry to a bow tie. The two far ends of the spectrum — luxury, on one side, and off-price retailers and dollar stores, on the other — are seeing new highs, leaving everyone else in a "knot" in the middle. cnbc.com

German discounter Lidl slows U.S. expansion
German discount food retailer Lidl is slowing its U.S. expansion and switching focus from big-box stores to smaller formats, the Handelsblatt business daily reported, citing local real estate and political sources.

Privately-held Lidl, known in Europe for its focus on competitive prices, opened its first stores in the United States last summer and was planning to expand to 100 outlets within a year.

Projects in New Jersey, Pennsylvania, Ohio and Virginia into which Lidl has sunk money have been halted or abandoned, Handelsblatt said in a story released ahead of publication in its Thursday edition.

Since launching in June 2017, Lidl has opened 49 U.S. stores but it remains unclear whether the number targeted will now be built, Handelsblatt said. reuters.com

America Has a Foreign Tourist Problem
As more international travelers decide to skip the United States, 10 business associations, including the National Retail Federation and the National Restaurant Association, have created a travel industry group aimed at reversing the growing unpopularity of the U.S. as a vacation destination.

Historically, the U.S. had only to sit back and let foreign tourists and their money roll in. Over the past few years, though, that gravy train has begun to dry up, a trend that accelerated as President Donald Trump began to make good on campaign promises to restrict immigration. As a result, businesses that make up the multibillion-dollar industry relying on that revenue have grown increasingly nervous. bloomberg.com

Going-Out-of-Business Sales Don’t Always Mean Stores Are Closing
Shoppers might be seeing more signs for liquidation sales, but that doesn’t mean the stores are closing for good. Sometimes the events can be effective negotiation tools.

Of 17 retailers with more than 100 stores each that filed for bankruptcy in 2017, only Limited Stores Co., Wet Seal LLC., Vanity Shop and Hhgregg Inc. closed their entire fleet of stores for good. Others managed to keep some stores open after winning rent concessions from landlords. wsj.com

Party City banks on 'science' to hire most qualified candidates
Party City isn’t leaving anything to chance when it comes to hiring new employees. Through its partnership with Infor, the party supplies retailer is adding an analytics-based platform to improve hiring practices. Infor’s Talent Science solution uses analytics and behavioral science to streamline hiring process and select the most qualified candidates.

Called pre-employment assessment software, the cloud-based platform’s predictive models assist hiring managers to better select, retain, and develop the right talent across the entire employee life cycle. The technology allows users to compare and contrast the characteristics of a candidate against the attributes of their strongest performers. This information is stored as a “Performance Profile,” or benchmark for defining success in a given role. chainstoreage.com

C-Store owner's criminal bloopers go viral
A convenience store owner in Missouri is getting the last laugh over shoplifters. Babbir Sultan has been posting some of the criminal bloopers on the internet including a man who stuffed so many items in his socks, he could barely stand. The clip of the robber falling backward has been seen two million views.

Sultan says he is happy to remove the videos, provided the thieves return the loot. 6abc.com

Retailers Let Out of Lawsuit Filed by Woman Struck by Falling Shopping Cart

PGA Tour Superstore to double down on store expansion

Starbucks tests no-cash policy at downtown Seattle store

Experiential retail and entertainment center planned for Las Vegas

The Last Place on Earth Where Everyone Still Loves Kmart: Guam

All the News - One Place - One Source - One Time
The D&D Daily respects your time
and doesn't filter retail's reality
  



Spotlight on All-Tag
 

Latest version of exacqVision provides ultimate combination of administrator controls, system health status features, and analytics integrations

MILWAUKEE – Johnson Controls introduced the latest version of exacqVision video management system (9.0) which adds important features that help ensure the overall health of a customer’s security environment while providing tools that aid in faster mitigation of security events.

exacqVision is well known for its focus on providing critical information on the health and performance of the VMS. This latest release brings that same attention to access control and intrusion panels, incorporating health alarms that inform the user of potential issues ensure the system continuously performs at a high level.

Powerful new integrations with analytics-enabled Illustra Pro IP cameras enable users to monitor large areas based on behavior such as loitering, and powerful search tools make it easy to find important events based on metadata.

Administrators can also now better regulate user group ‘live’ and ‘search’ privileges to ensure surveillance video is only viewed by appropriate users. For example, they can grant a user live access to a specific camera but restrict access to recorded video. User group enhancements have also been made to Enterprise System Manager 5.4, which is being released simultaneously, to allow users to be assigned to multiple groups, each with different privileges. This addresses the requirements of large organizations that assign users to multiple groups of separate servers.

Finally, exacqVision 9.0 further simplifies the configuration process by adding additional information fields to the audio, trigger and alarm inputs and outputs page.

For more information, visit www.exacq.com.





Who should be responsible for cybersecurity?
An opportunity for LP to take a larger organizational role?

Even though companies across all sectors rank cyber-security as their most pressing issue, and despite an upward trend in spending, the typical cyber-security budget is profoundly underfunded. According to Steve Vintz of the Harvard Business Review, “IT budgets are typically 3-7% of a company’s revenue, and security budgets are typically 5% of IT spend.” In other words, the average company allocates just over 1% of revenue safeguarding against potentially catastrophic attacks.

This lopsided spending reflects, perhaps, a longstanding disinterest exhibited by financial stewards toward IT issues. It’s the number crunches versus the nerds, the former obsessed with spending and bottom lines, the latter always on the lookout for shiny new toys to tinker with. The VP Finance or CFO, therefore, assumes the attitude of a parent reining in an indulgent child, rather than a collaborator working toward mutual goals. Fissures such as these have the unfortunate effect of relegating cyber-security to the IT silo, with the CFO punting the ball to (often already overtaxed) technical divisions and managers, then washing their hands of further responsibility.

C-suite abdication reveals a central but oft-overlooked error, one baked into the term “cyber-security” itself: though traditionally tucked away under the IT umbrella as a security concern, many if not most of the consequences of cyber-attacks are monetary, with severe and long-lasting financial implications.

Moving forward, a chief concern must be not only how CFOs can participate in the design and implementation of cost-effective cyber-security systems and protocols, but more importantly how they can take the lead in fostering company-wide cultures of cyber-awareness, vigilance, and preparedness. Clearly cybersecurity is everybody’s problem. High time this truth was recognized starting with the executive suite on down. csoonline.com

BEC Attacks to Exceed $9B in 2018: Trend Micro
Business email compromise (BEC) attacks are projected to exceed $9 billion in 2018. To put that number in context, it has been less than a year since the FBI reported BEC attacks had become a $5.3 billion industry. Attacks have become more sophisticated as hackers improve their game.

BEC has grown among threat actors due to "its relative simplicity," according to a new Trend Micro report "Tracking Trends in Business Email Compromise (BEC) Schemes." Researchers analyzed BEC as a cybercriminal operation from January through September 2017, dissecting tools and strategies commonly used in these attacks to predict activity for this year.

The Internet Crime Complaint Center (IC3) puts BEC attacks in five categories: Bogus Invoice Schemes, CEO Fraud, Account Compromise, Attorney Impersonation, and Data Theft. In this case, researchers split them in two: Credential-grabbing and Email-only. Attackers must be proficient in at least one of these methods for the scheme to work, researchers report. darkreading.com

Man Admits to Directing DDoS Attacks Against his Prior Employers, Business Competitors, and Law Enforcement Agencies
John Kelsey Gammell has pleaded guilty to engaging in, and directing, distributed denial-of-service (DDoS) attacks against websites of former employers, business competitors, and public services including law enforcement and courts, the US Department of Justice reported this week.

Gammell, a New Mexico resident, participated in the campaign from around July 2015 through around March 2017. He caused DDoS attacks by using programs on his own computers and buying services to launch attacks from "DDoS-for-hire" companies including VDoS, CStress, Inboot, Booter.xyz, and IPStresser. IP address anonymization services hid his identity and location, and Gammell also used spoofed emails, cryptocurrency for payment, encryption, and drive-cleaning tools to evade detection. darkreading.com

OnePlus says up to 40,000 customers affected by credit card breach
OnePlus, the company behind a popular line of Android devices, said on Friday that up to 40,000 customers might be at risk after a malicious script compromised payment card data during the checkout process.

Word of the data breach followed numerous reports from customers related to fraudulent charges, which led the company to suspend credit card payments.

In a letter to impacted customers OnePlus apologized for the incident, warning them that their credit card number, expiration date, and security code was likely compromised. csoonline.com

Whitepaper: Top 8 Mobile Security Risks: How to Protect Your Organization

Google Rolls Out Security Center for G Suite Enterprise

California Predicted to Lose $329M to Cybercrime in 2018





#3 Episode from 'Live in DC'
at NRF Protect 2017

International LP

The challenges of doing
business in Mexico

Jim Carr, Sr Dir, Global AP, Rent-A-Center

Over the last six years, Jim Carr, Senior Director, Global Asset Protection, Rent-A-Center Inc., has managed the roll-out of 190 locations in Mexico for Rent-A-Center, leading their international and U.S. LP efforts. With this background, he has had the entire retail life cycle of experience in Mexico, from market entry to managing successful locations to closing stores down.

Jim shares some of his invaluable international experience and the challenges of doing business in Mexico.

Episode Sponsored By:

Solution Providers, have a video or commercial you want to publish? Contact us.




e-commerce
Sponsored by The Zellman Group

4 Tips to Survive the Post-Holiday Chargeback Season
It is safe to assume that you, as a fraud fighter, will be very busy with holiday chargebacks from January to around March. During this time, it’s important to focus on team efficiency so that you can win back as much as possible. While the standard win rate is around 21 percent, following the tips below has helped my past projects attain an average win rate of 55 percent or higher.

Create a chargeback response process

Every chargeback falls into one of several major categories, with some payment providers using the following: general, fraudulent, product not received, duplicate, credit not processed, unrecognized, product unacceptable and/or subscription canceled.

It’s important to create a high-level process for each category. This process will include the steps a chargeback responder should follow, the data they should grab and the type of response they should build.

Create a checklist of available data for each chargeback category

Create a master list, per category, of the data that exists for a chargeback response and specify where the analyst can find it. It’s important to create a process around when and how the data should be obtained. Required data should go first. This way, if it is missing, the analyst can accept the chargeback and move on to the next one.

Know when to accept a chargeback

It is important that your team can quickly decide if they should accept a dispute. Accepting chargebacks you are unlikely to win can help reduce the Jan-March chargeback madness—especially if you are overwhelmed by the number of chargebacks you are receiving. There are three rules of thumb that can make this decision easier:

● Accept if you are missing critical data
● Accept if the value of the chargeback is less than the cost to respond
● Understand your win rate per card issuer

Create chargeback templates!

Each chargeback type should have a basic skeleton based on what data you have available. This skeleton should state why this chargeback is unjust, present the data to prove it, and explain what the data means and how it should be interpreted. Create a master library. cardnotpresent.com

How Data and Layers Can Help Small Online Sellers Fight Chargebacks

De Beers tests blockchain system for diamond traceability

Amazon Raises Seller Fees in Fashion

Amazon raises monthly Prime membership fees by 20 percent

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent





ORC News
Sponsored by NEDAP Retail

Houston, TX: Thieves smash display cases, make off with $2M in jewelry
Police in suburban Houston are looking for two bandits who got away with more than $2 million worth of jewelry. The brazen smash-and-grab robbery on Jan. 10 was all captured on the store’s surveillance video. In the video from Hutton's Jewelry & Gifts, a man is seen asking a clerk about an engagement ring in a glass display case. The man next to him pulls out a hammer and quickly shatters the glass while the employee tries to avoid glass fragments. The first man grabs jewelry from the case as the other starts heading toward the door. Before leaving, he smashes a second display case with the hammer. His accomplice is seen taking items from that one too before fleeing. abcnews.go.com

Jacksonville, FL: Thieves accused of stealing $700 worth of perfume
The Jacksonville Sheriff's Office is looking for two women who store owners say stole more than $700 worth of inventory from Dancing Elephant in San Marco. actionnewsjax.com

Secaucus, NJ: E-Commerce Employees Arrested In Scam At Jimmy Jazz Warehouse
Secaucus Police say they have uncovered a scam ring going on at the Jimmy Jazz warehouse and multiple employees have been arrested, with more possible arrests to come. Secaucus is the site of the JimmyJazz.com e-commerce division. Jimmy Jazz sells name-brand sports apparel, such as Timberland, Jordan, Nike, Reebok and more. The loss-prevention officer at the warehouse discovered multiple employees were processing customers' orders as their own and collecting the commissions through Ebates. patch.com

Ludlow, MA: Police arrest three for shoplifting at Big Y; two charged with Shoplifting by Asportation
Ludlow Police arrested three following an ongoing investigation concerning a rash of shoplifting incidents being committed at the Ludlow Big Y Supermarket. Curtis Fitzsimmons and Ashley Shaul were charged with Shoplifting by Asportation, Subsequent Offense (Red Bull and Monster energy drinks, $78). Investigators say that Shaul and Fitzsimmons conspired together. Fitzsimmons has two outstanding MA warrants from the Northampton District Court for larceny and shoplifting. Police are seeking a warrant for him and Shaul in the Palmer District Court. westernmassnews.com

Vallejo, CA: Shoplifter at Kohl’s pulls gun on Loss Prevention
A suspect who was confronted by a security guard at Kohl’s for allegedly stealing merchandise brandished a weapon and fled, according to Vallejo police. At approximately 12:45 p.m. on Wednesday at the Kohl’s on Admiral Callaghan Lane, a loss prevention officer said he witnessed a man putting “numerous pairs of jeans” into a black bag. timesheraldonline.com

Marlborough, MA: Two men charged with stealing $600 video game consoles from Target; Police also recover merchandise from The Home Depot and Walmart



Retail Crime News

Shootings & Deaths

Osceola, IN: Man shot self at Casey’s General C-store
Police say a shooting at an Osceola convenience store Friday morning appears to be self-inflicted. It happened just before 4 a.m., at the Casey's General Store on Lincolnway East. The call to police first came in as an active shooter. Dispatch says the man was banging on the door and appeared to be intoxicated. Two shots were then fired. The man was taken to a hospital with a facial wound. There is no word on his condition. wndu.com

North Hollywood, CA: Argument lead to 1 man shot in front of 7-Eleven
 


Robberies & Thefts

Union Township, NJ: $855 shoplifting arrest blows up on Facebook, so Police release video
Township police on Thursday released security video of a shoplifting arrest that has been brewing into a possible protest against police conduct. The Jan. 9 arrest at Target may have otherwise gone unnoticed if not for a witness who went on a local Facebook group to write about what she saw. “I just got home from the Vauxhall Target where a woman of color with two small children was tackled to the ground at the front entrance by two white male cops,” the South Orange resident shared with SOMA Justice, a Facebook group for South Orange and Maplewood residents interested about social justice and race issues.

But video that police allowed to view on Thursday does not show police tackling the woman. The footage, which police obtained from the store’s security cameras, shows a plainclothes store security employee race after the woman who pushed her cart of $850 worth of goods out the front door without paying. Two uniformed officers then escort the woman and the cart back inside. It appears that both officers each grab an arm and the woman bends her knees, dropping to the floor. The officers appear to bend down to pick her up. Unable to arrest her, the officers hold onto the woman on the floor for several minutes until three more officers arrive. During the struggle, which was captured by two cameras, the two officers appear to try to wrest the woman’s arms behind her back, but the woman appears to resist, keeping her arms locked in front of her. nj1015.com

Update: Conyers, GA: Police release video of 2 suspect in Family Dollar Armed Robbery
Conyers Police are looking for two men who opened fire in a local Family Dollar in broad daylight while attempting to rob the store. Authorities released surveillance video on Thursday that shows the two suspects rushing into the store, drawing their weapons, opening fire and then making a fast escape. 11alive.com

Spokane, WA: Police searching for Rite Aid theft suspect who knocked employee unconscious with bottle of alcohol
Spokane Police are searching for the last of three suspects in a alcohol theft at Rite Aid that ended with two employees being assaulted before the suspects made their getaway. The incident happened Wednesday night at Rite Aid on Spokane's South Hill. Two of the suspects, an adult female and a juvenile male, have already been identified and booked into jail and juvenile detention. The third suspect, another male, is still outstanding.

Wednesday night, just after 7pm, it was reported that a couple of males had shoplifted alcohol from the store and, while doing so, the arrested juvenile male shoved an employee that was attempting to stop the unidentified male who had concealed the alcohol on his person. Another employee attempted to intervene and was hit in the head by the unidentified male, knocking her unconscious. Medics were called to the scene and treated the employees for non-life threatening injuries. khq.com

San Francisco, CA: Ringleader of ‘ Lucky Lotto” gang arrested; burglars targeted lottery tickets
Jared McEssy has already pleaded guilty to 32 break-ins of mostly smaller grocery stores throughout Northern California last year. Three others have been arrested and police are seeking two additional suspects. Several of the suspects broke through the front gate of Travis Air Force Base while fleeing police last month prompting a brief lockdown. bakersfield.com

Edison, NJ: Store Clerk Beaten by Gun-Wielding Suspects as His Chair-Throwing Co-Worker Jumps in to Help
The clerk fought back after seeing the bullets fall out of the gun; his co-worker jumped in using a chair to help fight back. The clerk said he suffered injuries, but he returned to work the next day. nbcnewyork.com

Texan faces charges in ATM robbery spree in Massachusetts
Frederick Williams, 29, was extradited from Texas to Boston Wednesday and faced a slew of charges yesterday related to thefts of commercial vans used in smash-and-grab ATM heists with five other men from the Lone Star State. Williams is accused of breaking into six convenience stores to steal safes and ATM machines. The group stole three commercial vans in order to pull off the crimes. bostonherald.com

Police arrest alleged gang members following Circle K robberies, shooting

Henry County, GA: 3 GameStop Armed Robbery suspects arrested; attempted to run down a Police Officer

Jackson, MS: Same Armed Robbers wanted in multiple cities

Hilo, HI: Man accused of stealing tires, rims from Toyota Dealership vehicles
 


Sentencings & Arrests

Ravenna, OH: Guilty plea in Brimfield Walmart parking lot robbery
A man has admitted to his role in a strong-arm robbery that took place in November in a retail store parking lot in Brimfield. Kenneth N. Brooks Jr., 29, recently pleaded guilty to a charge of robbery, a second-degree felony. The charges carries a potential prison sentence of two to eight years. Brimfield police said that on Nov. 16, 2017, Brooks confronted the victim in the parking lot of Walmart. He punched the victim twice, stole his wallet, and then fled in a waiting car allegedly being driven by 24-year-old Brandon A. Riley of Akron. The duo had allegedly followed the victim to Brimfield from a check-cashing store in Akron. record-courier.com

San Diego, CA: Identity Thief Admits Crimes in Federal Court; possessed 269 counterfeit credit access devices
A San Diego man previously convicted of similar crimes pleaded guilty in federal court Thursday to running a conspiracy involving identity theft and creation of phony credit cards used to rack up tens of thousands of dollars worth of fraudulent purchases charged to unwitting victims’ accounts.

According to an indictment handed down by a grand jury in November, Daniel Stephen Wray, 29, recruited co-conspirators in late 2016 to help him run his criminal scheme. Investigators believe many of his victims’ identities and financial data were stolen via a card scanner surreptitiously installed by Wray and his co-conspirators at a La Jolla gas station. Wray and his confederates used the fraudulent credit cards to buy an array of merchandise, ranging from Apple iPads, luxury wristwatches, gold and silver, and large quantities of liquor and energy drinks, according to prosecutors. As part of his plea deal , Wray also admitted to being convicted in 2014 of illegally possessing 269 counterfeit credit-access devices. timesofsandiego.com
 


Arson & Fire

Little Rock, AR: Kroger Arson case delayed as officials seek restitution amount
Wayne Derek Hatfield, 18, appeared before Circuit Judge Jeffrey Burdette in what was to be a pretrial conference. Hatfield was indicted by a local grand jury back in October on charges of first-degree arson and first-degree criminal mischief in connection to the August 16 fire. Commonwealth’s Attorney Eddy Montgomery told Judge Burdette that he couldn’t make Hatfield an offer without first determining what restitution he would owe. Montgomery added that he had heard unofficially that Kroger was self-insured and suffered over $100,000 in damages but hadn’t yet been able to confirm a figure. somerset-kentucky.com

 

Youngstown, OH: Brazilian duo indicted in federal skimming operation
$140K in cash, 250 fake credit cards and 2 skimming devices found

A federal grand jury indicted two Brazilian nationals after Hubbard police arrested them with two credit-card skimmers, more than 250 counterfeit credit and debit cards and nearly $140,000 in cash.

Police arrested Pena and Neto on Nov. 12 after a teller at the Cortland Banks branch in Hubbard told police an individual or individuals made ATM withdrawals while obscuring the ATM’s camera.

The pair had a storage unit in Cleveland, which contained $139,480 in cash, their Brazilian passports, 420 cards with magnetic strips including 253 counterfeit credit or debit cards and two skimming devices, according to court documents.
vindy.com

Karachi, Pakistan
: Five Chinese nationals arrested in ATM skimming fraud


San Luis Obispo, CA: Card skimmers found on two gas pumps

Arlington, VA: Skimming Device Found At Clarendon ATM

Colleyville, TX: Man removes card skimmer from gas station ATM

Luzerne County, PA: Several skimming devices found at local stores

Frederick, MD: Card skimmers found on ATMs around city

Columbia, TN: Police investigate use of ATM skimmers
 


Robberies and Burglaries
Sponsored by
Scarsdale Security Systems

Boost Mobile – Miamisburg, OH – Robbery
C- Store – Bryan, TX – Robbery
C-Store – Crestview, FL – Armed Robbery
C-Store – Albany, NY – Armed Robbery
C-Store – Commerce, TX – Burglary
Dollar General – Wichita, KS – Armed Robbery
Family Dollar – Riverside, OH – Armed Robbery
Kohl’s – Vallejo, CA – Armed Robbery
Liquor Store – Hattiesburg, MS – Armed Robbery
Marijuana Dispensary - Sebastopol, CA – Burglary
Murdoch's Ranch and Home – Littleton, CO – Burglary
O’Reilly Auto – Shawnee, KS – Armed Robbery
Pawn Shop – Tifton, GA – Burglary
Speedway - Winston-Salem, NC – Armed Robbery
Walmart (Pharmacy) Utica, NY – Robbery
Tobacco Store – Anchorage, AK – Armed Robbery
Verizon – Springfield, OH – Armed Robbery
7- Eleven – Suffolk County, NY – Armed Robbery

Daily Totals:
14 robberies
4 burglaries
0 shootings
0 killings

 

Weekly Totals:
86 robberies
13 burglaries
7 shootings
3 killings



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Featured Job Spotlights



VP of Loss Prevention
Anaheim, CA

The Vice President is responsible for the strategic planning and execution of the company's Loss Prevention program across more than 400 stores nationwide, and ecommerce. Reporting to the CFO, this position has overall leadership responsibility for leading the charge in driving shrink reduction...

Senior Financial Analyst
Lake Buena Vista, FL; Orlando, FL

This role is responsible for identifying potential fraud and privilege abuse at the Walt Disney World Resort, across all lines of business including but not limited to: merchandise, food & beverage, rooms, ticketing, and employee privileges. Fraud is identified through exception reporting by using in house systems and databases to establish trends for investigations...




Senior Market AP Manager- Southern California
Burbank, CA
This Senior Market Asset Protection Manager contributes to REI’s success by supporting improved profitability for the co-op through reduced inventory shrinkage, improved margin, reduced Workers Comp and GL claims and premiums, retail and supply chain management...



Regional Asset Protection Director
Seattle, WA

The Regional Loss Prevention Director will lead Loss Prevention programs for designated Districts and Stores within assigned Region. Reviews Loss Prevention program processes in stores to drive shrink reduction and bottom line profits. Provides leadership to LP teams and stores in the management of critical incidents...


District Loss Prevention Manager
Portland, OR

DICK’S Sporting Goods is seeking an experienced multi-unit Loss Prevention manager for our Portland, OR district. Leaders in our organization are passionate about supporting the True Athlete in everything we do!


Regional Loss Prevention Manager - Pacific Northwest
Sacramento, CA

● Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
Monitors compliance with loss prevention policies and programs including routine audits/checklists for internal/external controls...



Market Asset Protection Manager - Northern WI
St. Charles, IL

The individual selected for this position works collaboratively with Market Directors and Store Directors to support a Culture of Safety and 200% accountability. This position ensures the execution of programs surrounding the safety of people, the security of assets, compliance with internal and regulatory standards and the prevention of shrink within the assigned market, thru root cause analysis, deployment of solutions that protect the assets of the organization and audit to determine the effectiveness of the initiatives as designed...


Market Asset Protection Manager - Cleveland
West Chester, OH

The individual selected for this position works collaboratively with Market Directors and Store Directors to support a Culture of Safety and 200% accountability. This position ensures the execution of programs surrounding the safety of people, the security of assets, compliance with internal and regulatory standards and the prevention of shrink within the assigned market, thru root cause analysis, deployment of solutions that protect the assets of the organization and audit to determine the effectiveness of the initiatives as designed...


Retail Asset Protection Team Leader
Cadillac, MI

Collaborates with the Market Asset Protection Team leader and Store Leadership to support a Culture of Safety and 200% accountability. Oversees and ensures the effectiveness of the asset-protection, safety and fire-protection efforts and stock loss reduction...


Regional Manager Loss Prevention - Los Angeles
Los Angeles, CA
The Regional Asset Protection Manager is responsible for the management of the Asset Protection function to a group of the 1,200 campus stores Follett operates. The RAPM guides the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...



District Asset Protection Manager - Detroit/Saginaw
Taylor, MI

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...


Featured Jobs


• Safeway Inc. - Regional Corporate Safety Director, Boise, ID
Fresh Thyme Farmers Market- Asset Protection Director, Downers Grove, IL

• Bath & Body Works - Brand Director Asset Protection, Reynoldsburg, OH
Dollar General - Director of Loss Prevention - Northeast, Goodlettsville, TN
Goodwill Industries of Southern Oklahoma & North Texas, Inc. - Loss Prevention & Risk Manager - Lawton, OK
Academy Sports & Outdoors - Safety Director, Katy, TX
• Walgreens - Director, Asset Protection Solutions, West Chester, OH
• Rue 21 - Director of Loss Prevention, Warrendale, PA
• Living Spaces - Director of Asset Protection, Los Angeles, CA
Hannaford - Director of Asset Protection, Scarborough, ME
Charlotte Russe - Manager Loss Prevention and Safety, San Francisco, CA
Food Lion - Director of Shrink, Salisbury, NC
• belk - Manager of Corporate Security & RMC, Charlotte, NC
Apple - Secrecy Program Manager, Santa Clara Valley, CA
REI - Senior Security Shared Services Manager, Bellevue, WA
PWC - Cybersecurity & Privacy - Director, Various Locations
• Living Spaces - Director of Inventory Control, Rialto, CA

Hallmark - Director of Information Security, Kansas City, MO
Weis Markets - Organized Retail Theft Investigator, United States - Various Locations
• Wireless Vision - Director of Loss Prevention, Greater Detroit Area
 



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Tip of the Day
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Four simple steps for requesting references from former employers: 1) Get references before you need them. Managers make job changes too and time can erase the memory of even the most outstanding employee. 2) Offer to write the reference letter for your former employer to review and sign. This saves them valuable time and it allows you to highlight the accomplishments you consider most valuable to future employers. 3) Contact former employers and other references before offering their names to potential employers. Beyond simple courtesy, this gives you the chance to supply them with important information such as who might be calling, the type of job you're applying for and which of your skills/accomplishments you would like your reference to emphasize. 4) Acknowledge a reference with a thank you note, even if you didn't get the job. If you did, offer a celebratory lunch or at least give them a call and thank them.

Just a Thought,
Gus
Gus Downing

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