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Protos Security Whitepaper
Leveraging Law Enforcement and Security Measures to Combat ORC
Organized
retail crime (ORC) poses a significant challenge to law enforcement and society
as a whole. While it is well known that financial losses, public safety
concerns, and broader societal impacts are all part of these issues, it is
challenging to find a solution as crime rates continue to rise. The purpose of
this whitepaper is to explore the role of law enforcement in combating organized
retail crime. Retailers and consumers alike are negatively affected, which
results in billions of dollars in losses each year. In order to effectively
address this issue, law enforcement must work collaboratively with retailers and
other stakeholders.
We present strategies and recommendations to enhance the fight against ORC,
contributing to the protection of businesses and the safety of communities. A
number of challenges associated with ORC are outlined, as well as strategies and
best practices that retailers should follow to collaborate effectively with law
enforcement and other stakeholders. The whitepaper also discusses solutions and
strategies to combat this growing problem.
Download
this whitepaper to learn more about law enforcement’s vital role in creating a
safer environment for society and communities while reducing organized retail
crime.
Click here to download the whitepaper
The U.S. Crime Surge
The Retail Impact
Using a Tried & True Approach to Fight Retail
Theft in NY
'More
street policing, more police surveillance, more prosecutors, and tougher
penalties.'
New York Gov. Kathy Hochul’s Copy-and-Paste Crime-Fighting Formula
This
year, the governor’s budget contains an agenda to combat retail theft. It looks
a lot like last year’s plan to curb gun violence.
New
York Governor Kathy Hochul pushed through a tough-on-crime crackdown on gun
violence:
more street policing, more
police surveillance, more prosecutors, and tougher penalties. Now,
she’s using the same playbook
against retail theft.
To combat gun violence two years ago, Hochul launched
information-sharing
initiatives between federal, state, and local police. This year,
she wants a
federal-state-local “Law Enforcement Joint Operation on Retail Theft.”
That joint operation would be
“anchored” around the state’s Crime Analysis Center
Network, a series of local police headquarters modeled after so-called
“fusion centers,” the secretive
intelligence hubs created during the post-September 11, 2001, expansion in
domestic surveillance.
Building on those efforts this year, she has proposed
creating a clearinghouse
within the Crime Analysis Center Network to gather and sift through information
from retailers and disseminate it among the newly shoplifting-focused
cops.
Hochul has argued that the
intense surveillance is necessary because retail crime is increasingly “driven
by organized retail theft networks.” New York City saw a
64 percent increase in
reported shoplifting between 2019 and 2023, even as most major cities saw
retail theft go down. Statewide, incidents have risen at about a third of that
pace.
Beyond surveillance for organized crime, Hochul’s anti-retail theft efforts
focus on the same street policing initiatives she used to tackle gun violence.
She wants to spend $25 million
to create and deploy a new State Police team dedicated to building cases against
shoplifting rings, as well as a new “Smash and Grab Enforcement Unit.”
She also wants to increase the use of so-called “trespass affidavits,” or
agreements between law enforcement and businesses that
allow police to arrest people
who return to a store after the business accuses them of stealing.
She wants $5 million to help
local law enforcement build out their retail theft policing initiatives.
Once the cops wrangle shoplifters, Hochul wants district attorneys ready to
prosecute them. Last year, she disseminated
tens of millions to hire “hundreds of new prosecutors.” This year,
she wants to send DAs $10
million specifically to prosecute property crime cases.
nysfocus.com
Shoplifters Pilfering D.C. Stores, Then Selling
the Goods Just Up the Street?
'The
result has been complete chaos on the streets of the nation’s capital.'
Washington D.C. Democrats' Latest Criminal Justice "Reform" Failure
After the Washington, D.C.
City Council decriminalized street vending without a license last year,
shoplifters began ransacking stores and then setting up stands to sell the
stolen goods – sometimes mere feet away from the businesses they
just robbed. But while even far-left Democrat Mayor Muriel Bowser has called on
the council to reverse the decision, councilmembers are incredibly blaming
police for rising theft.
In
April of last year, the D.C. City Council unanimously
passed the Street Vendor Advancement Amendment Act, billed as an
“overhaul” of street vendor
laws that would “remove red tape” and allow more people to sell food and other
items to make a living or earn extra income. Democrats on the council
complained that police
were “harassing” street vendors and argued that someone should not have
to have a special license to be a street vendor.
Less than a year later,
the result has been complete chaos on the streets of the
nation’s capital.
As one local D.C. news outlet
reported on January 5,
dozens of stores around the city have been completely emptied by thieves.
A Target in Columbia Heights
now requires anyone under 18 to be accompanied by an adult. Many
drugstores and corner markets have entirely bare shelves.
Thanks to the city council’s decision to decriminalize street vending, many are
simply walking a few blocks and
setting up open-air black
markets to sell the stolen goods at a heavy markdown – cash only, of
course.
Overall,
theft was up 23 percent in
D.C. in 2023 over 2022 numbers, with a grand total of 3,470
robberies and 13,349 other instances of theft last year. The problem has gotten
so bad that Mayor Muriel Bowser – an avowed leftist who signed the Street Vendor
Advancement Amendment Act last year – has
called on the council to reverse the legislation.
amac.us
Theft Increases By 16% in LA
Los Angeles sees a drop in homicides, but property crime is up
Preliminary police data
reveals a mixed picture in the city in 2023
A preliminary look at publicly available Los Angeles Police Department data
reveals results that sometimes go in opposite directions.
In 2023, violent crime fell by
3.2%, with drops in categories such as murder,
robbery
and rape.
“In regards to property crime,
it was a different picture,” Police Chief Michel Moore said during the
Jan. 9 meeting of the Los Angeles Police Commission. “We saw a
3.5%
increase.”
Fewer
murders
The most notable decline involved homicides, which began soaring at the onset of
the pandemic. The peak was the
402 murders in 2021. Numbers declined slightly in 2022, and at the Police
Commission meeting Moore stated that
last year there were “65 fewer
homicides, which is a more than 16% reduction.”
Preliminary data puts the 2023 count at 327 killings. Numerous major U.S.
cities also saw murders fall last year. The initial crime figures also
show an 8.6% reduction in gun
violence. Moore said there were 127 fewer shooting victims in 2023 than
the previous year.
Thieves
hit stores and cars
Even as violent crime fell, the city was
shaken by a wave of retail
theft. This included a summer string of high-profile smash-and-grab or
group thefts from department stores
The
LAPD’s category of personal/other theft, which includes retail crimes, increased
by 16% last year, Moore stated. The LAPD responded by partnering
with regional law enforcement organizations to form a new Organized Retail Theft
Task Force.
xtown.la
Same Story Across the Nation
Does More Police Mean Safer Streets? Fewer
Property Crimes Get Solved
In Minneapolis, police staffing levels continued to drop in 2023. So did crime.
Criminologists say police staffing is only one factor in a vast and complicated
universe of what drives crime trends in the U.S.
Minneapolis is entering 2024
with a grim outlook for its police force, but what that bodes for crime
rates remains to be seen.
The number of active officers in the Minneapolis Police Department
has fallen to 565 — down 35%
from nearly 900 in 2019 — an
exodus that is exacerbating what the chief repeatedly warns is an
unsustainable long-term calculus for public safety in Minnesota's largest city.
But while violent crime
remains above pre-pandemic levels, it dropped in Minneapolis for the
second consecutive year in 2023, more evidence that the latest wave of murders,
shootings and carjackings is
receding.
In 2021, Chalfin set out to measure what role police staffing plays. Through
38 years of data from 242 law
enforcement agencies, he and others concluded that
every 10 to 17 additional
hires translated to one life saved. But more officers also
created "collateral costs,"
such as a disproportionate jump in low-level arrests in
minority neighborhoods that bred distrust and hurt safety perceptions,
according
to the study published in American Economic Review: Insights.
The researchers also cited evidence that
more police can lead to
a rise in discriminatory practices,
including the use of force on Black suspects.
When violent crime surges in American cities, calls to beef up police resources
generally follow, based on conventional wisdom that more officers mean safer
streets. But it can be
difficult to disentangle the role of cops vs. other deterrents, like
additional funding for youth programs or drug treatment. Adversely,
a drop in police ranks
can affect residents' perception of safety as depleted resources are
reallocated.
Fewer property crimes go investigated and solved,
while more serious cases may take even longer.
Phelps said residents and police must be realistic about what law enforcement
can accomplish. Police chiefs control where and how to deploy officers — but
they have no authority over greater societal factors driving crime.
Staffing
crisis
The COVID-19 pandemic upended society by displacing children from school,
economically destabilizing their parents and fueling a sense of despair that
drove spikes in overdoses and suicides. George Floyd's murder inflamed tensions
in a community already on edge.
What followed were three of
the bloodiest years in the city's history — as homicides surged to the
worst in a generation — and officers left the force in droves. The
wave of resignations, retirements and disability claims by police, mostly
related to post-traumatic stress disorder, shrunk the department by nearly 40%.
MPD now has among the
lowest ratio of officers to residents in the nation, fundamentally
changing how the department operates. Top brass leaned on state and county law
enforcement partners to fill the gaps and hired part-time civilian analysts to
review video evidence.
startribune.com
Cleaning Up Urban America - Who Gets the Bill &
Where Do They Go?
Supreme Court to decide whether cities can ban homeless from public areas
The US Supreme Court announced Friday
it will rule on a case challenging this new normal of squalor,
disease and shouting schizophrenics invading our neighborhoods.
The town of Grants Pass, Ore., about 250 miles south of Portland, is challenging
a Ninth Circuit Court of Appeals ruling that goes back to 2018, shielding the
homeless from any punishment for camping on public property.
The Ninth Circuit, known for its left-wing jurisprudence, says penalties for
sleeping on public property amount to “cruel and unusual punishment.”
Courts in the rest of the United States have cited it as a reason to tolerate
homeless encampments.
What the justices decide this
spring will affect the entire country.
Advocates for the homeless say
cities are unwilling to spend the money to take care of the indigent.
Don’t fall for that. All across the nation, municipalities have been increasing
shelter accommodations, but many homeless flatly refuse to come in off the
streets.
A Portland survey showed that 75% turned down offers for shelter accommodations.
In San Francisco, 54% did in 2023, according to city data.
“The consequences of inaction are dire,” they say, citing: “crime, fires, the
re-emergence of medieval diseases, environmental harm, and record levels of drug
overdoses and deaths on public streets.”
Even California’s governor, Gavin Newsom, is warning the justices that homeless
encampments “are dangerous” and pose “immediate threats to health and safety.”
Expect the justices to overturn the Ninth Circuit’s loony decision and free
municipalities to restore order and safety to their streets.
But the court can’t command
them to do it.
Ultimately it will depend on
local officials to act on behalf of the quiet, law-abiding majority.
nypost.com
Police & Retailers in Cities Nationwide Build
Partnerships to Fight ORC
Seal Beach Police Partner With Businesses to Combat Organized Theft
According to the Seal Beach Police Department,
several targeted enforcement
operations during the 2023 holiday season resulted in multiple suspects
being arrested and the recovery of stolen vehicles and merchandise.
However, the city continues to experience
a noticeable increase in
retail crime, including “pushout” thefts, in which offenders exit
a store with loaded merchandise without purchase, along with return scams and
grab-and-runs.
“To address this growing problem, the
Seal Beach Police Department
has partnered with local retailers to deploy proactive enforcement operations
to gather intelligence, identify suspects, and arrest all offenders,” police
said in a statement.
Seal Beach police detectives conducted
six organized retail
crime-directed enforcement operations during October, November and
December 2023. The operations consisted of investigators conducting surveillance
at retail establishments and making arrests as crimes occurred.
mynewsla.com
Locking Up Sea Food Like It's High-End Jewelry
Costco allegedly locking up crabmeat like jewelry
A U.S.
Costco store is allegedly displaying crab in the same way some retailers display
high-end jewelry.
At a Costco store in King of
Prussia, Pennsylvania, U.S.A., crabmeat is being stored behind a locked
glass partition. Customers must first check out with a laminated paper
containing a barcode and a photo of the crabmeat before they’re given access to
the seafood, according to Reddit user pretty_with_no_r who
posted a photo of the display.
“Costco requiring customers to access high-dollar crabmeat from a cashier is
a practical solution to theft.
The alternative is to discontinue selling high-dollar crabmeat altogether,”
Anderson said.
seafoodsource.com
Shoppers sue Target, saying they were rammed by kids on scooters in Cherry Hill
The Philadelphia women
suffered "lifelong" back and leg injuries as a result of the incident, according
to their attorney, Michael van der Veen.
Two Philadelphia women say they were seriously injured after children rammed
them with electric scooters while they shopped at the
Cherry
Hill Target.
“Target allowed a number of youths into the store without really monitoring them
or figuring out what they were doing,” said van der Veen, a Philadelphia lawyer
who defended President Donald Trump at his second impeachment trial. “They
hopped on scooters that were there and were just zipping around the store.”
Target “did nothing” to prevent the injuries, van der Veen said, or to remedy
the situation afterward. And it was all preventable.
It’s really a gross negligence
that Target was displaying.”
Target spokespeople did not return requests for comment. In court documents, the
corporation denies that it was careless or negligent, saying that the store was
adequately supervised. Employees had no notice that the scooters were being
misused, according to Target, and any injuries to the women were caused by other
customers over whom the company “had no control nor right of control.”
inquirer.com
Councilmember plans to increase LAPD foot patrols for Eagle Rock retail theft
prevention
New Zealand Lawmaker Resigns After Shoplifting Allegations
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Workplace Safety & Robots
Can Robots Improve Workplace Safety?
NSC found that
remote-controlled robots offer high-value for confined entry inspections,
working from height and hazardous material handling.
While the answer to this question is generally yes, there are drawbacks. In a
white paper,
Improving Workplace Safety with Robots, the
National Safety Council
looked at how robots can
reduce the risk of serious injuries and fatalities (SIFs).
The report reached five key findings:
1.
Robots are available in various control configurations –
remote-controlled, pre-programmed or autonomous – as well as in various forms.
2. AGVs
and AMRs are available as off-the-shelf solutions for small and
large industrial warehousing and factory facilities, requiring approximately one
week of mapping and route planning.
3.
Remote-controlled robots offer high-value use cases for confined entry
inspections, working from height and hazardous material handling,
reducing the risk of human exposure to toxic gases, high temperatures, electric
shock hazards and falls from height.
4.
Cobots and robotic arms are well established for repetitive manual tasks,
such as machine tending, parts repositioning and pick-and-place – and
implementation and return-on-investment (ROI) can be seen quickly enough for
organizations of all sizes.
5.
Deployment of safety-related robotics in more complex and dynamic environments
require longer development and testing times.
6.
Pre-built, easy-to-use robotics hardware and software packages are being
continuously developed for additional common safety-related use
cases – meaning the real ROI concerning safety will be seen in the near future
for both large and small industrial organizations.
To review the entire analysis of the report,
click here.
ehstoday.com
Self-Checkout Backlash Continues
'It hasn't delivered': The spectacular failure of self-checkout technology
Unstaffed
tills were supposed to revolutionise shopping. Now, both retailers and customers
are bagging many self-checkout kiosks.
For
shoppers, self-checkout was supposed to provide convenience and speed.
Retailers hoped it would usher
in a new age of cost savings. Their thinking: why pay six employees when
you could pay one to oversee customers at self-service registers, as they do
their own labour of scanning and bagging for free?
While self-checkout technology has its theoretical selling points for both
consumers and businesses, it
mostly isn't living up to expectations. Customers are still queueing.
They need store employees to help clear kiosk errors or check their
identifications for age-restricted items. Stores
still need to have workers on-hand to help them, and to service the machines.
The technology is, in some cases, more trouble than it's worth.
"It hasn't delivered anything
that it promises," says Christopher Andrews, associate professor and
chair of sociology at Drew University, US, and author of The Overworked
Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy. "Stores
saw this as the next frontier… If they could get the consumer to think that
[self-checkout] was a preferable way to shop, then they could cut labour costs.
But they're finding that
people need help doing it, or
that they'll steal stuff.
They ended up realising that
they're not saving money, they're losing money."
bbc.com
Strict Return Policies Aren't Stopping the Flood
of Returns
Study: Consumers undeterred by stricter policies as returns continue to increase
Higher restocking and shipping fees and shorter windows
aren’t stopping customers from
making returns, which are eating into retailers’ profitability.
That’s according to a new survey from Blue Yonder which found that while 89% of
retailers having changed their returns policies in the past 12 months to make
them more expensive for consumers, or otherwise tightening the restrictions
around returns, more than half
(59%) experienced an increase in the rate of returns over that same period.
The results indicate that 63%
of retailers face significant challenges with the management of returns
as customers increasingly turn to online shopping options.
Retail product categories that traditionally haven’t experienced
high return rates for in-store
purchases are now seeing increased return rates online, with significant
and somewhat significant return rate increases in sports & outdoor equipment
(76%), cosmetics (73%), trade tools/equipment & DIY (72%), and children’s Toys
(68%). Overall, only 13% of retailers reported a decline in returns over that
same 12-month period.
chainstoreage.com
Consumer Spending Remained Resilient in December
NRF Says Census Data Shows 2023 Holiday Sales Grew 3.8% to Record $964.4B
WASHINGTON – U.S. Census Bureau data released today shows that core retail sales
during the 2023 holiday season
grew 3.8% over 2022 to a record $964.4 billion, easily meeting the
National Retail Federation’s forecast despite continued inflation and high
interest rates, NRF said.
Sales for the full year grew 3.6% over 2022 to a record $5.13 trillion.
“Consumer spending was
remarkably resilient throughout 2023 and finished the year with a solid pace for
the holiday season,” NRF Chief Economist Jack Kleinhenz said. “Although
inflation has been the biggest concern for households, the price of goods eased
notably and was helped by a healthy labor market, underscoring a successful
holiday season for retailers.”
The 2023 holiday sales results
top the previous record of $929.5 billion spent during the 2022 holiday season.
NRF had forecast that 2023 holiday sales would increase between 3% and 4% over
2022 to between $957.3 billion and $966.6 billion. Despite a slower growth rate
compared with the past three years, when trillions of dollars of stimulus led to
unprecedented rates of retail spending during the pandemic, 2023’s holiday
spending was consistent with the average annual holiday increase of 3.6% from
2010 to 2019.
nrf.com
RELATED: Retail sales rose 0.6% in December,
topping expectations
![](http://d-ddaily.com/images/1-17-24nrf.PNG)
Sales Offer Merchants "Glimmer of Hope"
PYMNTS Data: Inflation-Adjusted Retail Sales Offer Hope for Merchants Beyond the
Holiday Surge
A real spending, adjusted for
inflation, is spiking upward, tracking the headline or nominal trend. In
other words, the read across is that, by and large,
consumers are buying more —
more goods, more gifts, more food, more clothes … name the category and
the demand is there. In fact, PYMNTS has found that seasonally adjusted sales
from 2022 to 2023 increased by 2.1%.
Part of the reason for the surge — and the narrowing of the gap between real and
nominal sales — lies with the fact that
inflation for retail items
(not overall) has been near 0%, though volatility reigns.
January’s just underway, and there are no guarantees of what lies ahead, but if
December’s any indication,
merchants may see some brighter days ahead.
pymnts.com
Are Retailers Keeping Up with Shopper
Expectations?
IBM Study Reveals Gap Between Consumer Expectations & Retail Experiences
“IBM’s 2024 Consumer Study has uncovered that
only nine per cent of
consumers are satisfied with their in-store experiences and 14 per cent with
online shopping. However, there is a burgeoning eagerness among consumers
to embrace AI throughout their shopping journey,” said Luq Niazi, Global
Managing Partner, Industries & Global Consumer Industry Leader, IBM Consulting.
“Roughly four in five
consumers who haven’t yet tried AI for shopping said they would like to
use it to research products, look for deals, ask questions, and resolve issues.
“This signals a clear demand
for a seamless integration of technology, like AI, in retail, moving
beyond the traditional paradigms to a more dynamic, personalized shopping
environment. Personalization and targeted offerings are in demand, with 52 per
cent of consumers surveyed interested in receiving information, advertisements,
and offerings from stores that are relevant to their specific interests.
The challenge and opportunity
for retailers lies in responding to this eagerness for AI, leveraging the
technology to enrich consumer shopping experiences at every point, from
personalized recommendations to real-time inventory updates.”
retail-insider.com
More U.S. Airstrikes in Response to Houthi Vessel
Attacks
Tensions Continue to Ratchet Up in the Middle East
Middle East tensions are ratcheting up after the US launched another round of
strikes on Yemen’s Houthis overnight.
The American military targeted
14 Houthi missiles just before midnight Yemeni time. Hours later,
Pakistan launched missiles against militants in Iran. Oil prices edged higher on
Thursday following the strikes, with Brent rising above $78 a barrel as concern
builds around the
potential for interruptions to
crude production and disrupted supply chains. Since the war
between Israel and Hamas erupted in October, the Houthis have attacked vessels
in the Red Sea, US bases have come under fire from Iran-backed groups in Iraq
and Syria, and Tehran has struck targets in neighboring countries.
bloomberg.com
RELATED: FedEx CEO eyes Red Sea crisis, rising
ocean rates
Paint retailer Kelly-Moore is going out of business days after laying off 700
workers
Costco reportedly testing membership ID card scanners at store entries
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KangaSafe™:
Versatile Product Protection
Pouches for Retail Security
Safeguard a multitude of various types of
merchandise with siffron's
KangaSafe™ security pouches. Easy to setup and apply, KangaSafe™ provides
reusable protection against theft of valuable store merchandise, such as
electronics, tools, seafood, or age-restricted items like alcohol, tobacco,
vapes, and smoking accessories. Place the merchandise into the conductive,
tamper-proof pouch, seal, and done! If pouches are cut or damaged before being
unlocked by store personnel, or if the pouches pass through EAS gate, the tags
will alarm.
No clunky safers or spider cables are necessary. KangaSafe™ security pouches
work with a variety of sizes and shapes of merchandise. KangaSafe is also food
safe and works in freezers and cold storage applications.
•
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•
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•
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KangaSafe™ security pouches are available now from siffron and are perfect for
grocery stores, specialty stores, electronics, and more.
Take a look and see how it works in
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Training & Awareness is a Must as Retail Cyber Risks Grow
Shining Light on Employee Cybersecurity Awareness in Retail
The dangers of cyber threats in the retail sector are numerous and costly,
ranging from the theft
of sensitive employee, enterprise, and customer data to attacks on critical
organization systems
such as point of sale systems and web stores. Cybersecurity awareness can
mitigate these dangers and bolster your defenses, lowering the chances of
accidental breaches and deliberate attacks alike.
Cybersecurity Risks in Retail
There are many dangers to an organization, even with proper cybersecurity
measures in place. On top of the traditional cybercriminal acts of credit card
theft and the like, attacks have grown increasingly sophisticated and larger in
scale, targeting entire systems in ways that can be catastrophic. A report from
Terranova Security, “Building
Cybersecurity Awareness: Why Training is a Must for the Retail Sector,”
explores some of the root causes of the cybersecurity concerns currently
plaguing retail organizations, including:
-
Overreliance on technology.
With the growth of digital commerce, cybersecurity has become more and more
important for retailers over the years. The adoption of evolving
technologies may be accompanied by security solutions like firewalls and
authentication mechanisms, but the human element is too often discounted
almost entirely.
-
An outdated view of the
retail threat landscape.
While most retail organizations are likely concerned with threats like
payment fraud and credit card theft, cybercriminals today opt for more
advanced and difficult to detect attacks. Many sophisticated threats like
ransomware are more likely to occur simply because organizations are not
looking for them or defending against them adequately.
-
Misplaced responsibility.
Cybersecurity presents an especially potent risk because a large proportion
of employees do not understand their role in the overall security posture of
the company. Up to 52% of employees believe that the issues of IT and
cybersecurity are “not at all related” to their functions.
-
Increasing third-party
integration into an evolving threat landscape.
Massive amounts of sensitive data move through countless hands every day in
retail. Many retailers rely on third parties as suppliers or service
providers. The integration of a wide variety of third-party vendors, payment
providers, and others makes it difficult for businesses to effectively cover
the attack surface at the many vectors that can provide a chance for bad
actors to infiltrate the organization.
How
Cybersecurity Awareness Training Can Help
Retail organizations may shy away from implementing a
cybersecurity awareness training program
for a variety of reasons. However, cybersecurity awareness training is vital for
all businesses in retail, in spite of these factors.
To
read the full Terranova Security report, “Building Cybersecurity Awareness: Why
Training is a Must for the Retail Sector,” download it
here.
tripwire.com
Case In Point: Another Retailer Hit by Cyber
Attack
UK: British Cosmetics Retailer Lush Investigating Cyber Attack
From Bubbles to
Bytes: Lush investigates ‘cyber incident’ without giving any substantial
information to customers.
Lush
Retail Ltd., a popular
British cosmetics retailer headquartered in Poole, Dorset,
is investigating a cyber attack. Still, it is
unclear whether it is a
ransomware attack, a data breach, or a DDoS attack
causing disruption.
Lush Retail Ltd., a British cosmetics retailer is surrounded by uncertainty
after confirming a cybersecurity incident is brewing within the company. While
details remain scarce, the news has left customers and industry experts alike
wondering just how deep the
fragrant rabbit hole goes.
The company broke the news through a brief statement, admitting they are “currently
responding to a cybersecurity incident,”
but stopping short of revealing the attack’s nature or potential targets. This
cryptic stance has only fueled speculation, with concerns ranging from customer
data breaches to operational disruptions.
“We take cybersecurity exceptionally seriously,” stressed the statement,
attempting to quell rising worry. “We have informed relevant authorities and are
working with external IT
forensic specialists to conduct a thorough investigation.”
hackread.com
As hacks worsen, SEC turns up the heat on CISOs
Last year saw the introduction of the SEC’s new cyber reporting rules that
now require companies to disclose “material” security incidents in public 8-K
filings within four working days. The rules took effect in December and have
already resulted in a flurry of companies filing new data breach disclosures
with the SEC in its wake as companies figure out what “material” impact means.
It also saw the first case of
a ransomware gang using the rules to call out
the very company it hacked for not filing with regulators.
“We’re going to see a
lot of initial 8-K reports, and then probably multiple reports reporting on the
same cyber hacks.”
“When you’re dealing with an incident and you’re still knee-deep in the response
four days in, you’ve identified, ‘oh, shoot, our dumpster is on fire!’ but you
haven’t even figured out what materials necessarily are in the dumpster as it’s
burning — and you’ve got to start reporting,” said Wharton. “Knowing that as
stuff ebbs and flows, public companies are going to have to update [those
disclosures].”
The flip side to transparency coupled with remote work is that more things than
ever are written down, recorded or otherwise saved and documented. That can be a
boon for investigators and a headache for companies.
“I assume every email is going to be read either by your mother or in a
deposition, or… in an SEC complaint, and it’s shifting that watercooler talk,”
said Wharton. “Since we’re not necessarily in offices, it’s making sure that
you’re not necessarily putting it in writing and context gets lost in the meme
that you send your colleagues because you thought it was hilarious.”
“And the regulator’s don’t always have a great sense of humor,” said Edwards.
“Companies are going to be struggling with bringing that culture with the eye
that everything that they do is going to be under scrutiny.”
Not only are new cybersecurity reporting rules putting companies and their data
incidents under the public spotlight, recent federal enforcement action shows
cybersecurity executives are also shouldering some of the responsibility.
techcrunch.com
CISA: AWS, Microsoft 365 Accounts Under Active 'Androxgh0st' Attack
Cyberattackers are targeting Apache webservers and websites using the popular
Laravel Web application framework in order to steal credentials for the apps.
Best practices to mitigate alert fatigue
Kaspersky releases utility to detect iOS spyware infections |
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In
Case You Missed It
Introducing Sapphire's Loss Prevention course!
![](http://d-ddaily.com/images/1-3-24sapphire2.PNG)
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The
Importance of Loss Prevention
"Implementing proactive loss prevention measures
among a business begins by educating employees and arming them with the right
information. Since it can be difficult sometimes to determine whether theft,
loss, or diversion is internal or external, this is why fortifying a company
with tools before an incident begins is vital."
![](http://d-ddaily.com/images/1-3-24sapphire5.PNG)
|
The Importance of Cannabis Security
Security Guards: In-House vs. Outside Agency
The need for
security guards in the cannabis industry is essential to the smooth
operation of your business. Security officers are a deterrent for crime
and serve as customer service representatives to your customers.
Assisting with directions, crowd control, and checking IDs are some of the
job
functions security guards conduct at cannabis facilities.
The question that arises is - "why should I hire an outside agency to do
security at my facility when I can do the security in-house?" Maybe you know
some retired Law Enforcement officers who want to do your security, so
why should you hire a company?
Hiring an outside company is the best route to go for
the following reasons:
Hiring
good security officers may seem easy but when it comes to oversight,
management, and scheduling of the officers, it becomes a headache. For small
businesses with limited resources and staffing, it becomes a nightmare. By
hiring an outside agency, it allows you to focus on running your facility
and the outside agency will handle all the technical details of the guards.
Most national insurance carriers aren't currently insuring cannabis
businesses. The ones that are generally shy away from insuring cannabis
businesses that have in house security due to the extra liability involved. On
the other hand, outside security agencies have several million dollars of
liability insurance that you are covered under if you use an outside agency.
Having security in house means that you have to offer benefits to full time
employees, as well as eat the cost of overtime when guards call out or you need
additional officers. By using an outside agency, you don't have to worry
about filling shifts and paying benefits and overtime.
An outside agency offers more than just security guards. They also offer
consulting services to provide comprehensive risk assessments to further
enhance the security at your facility.
Even when hiring in house guards, armed guards MUST still be in full compliance
with all the pertinent laws for security guards. The right outside security
agency will ensure that the guards always comply. In addition, although
unarmed officers that are in house are exempt from the requirements of SORA, an
outside agency has the upper hand in ensuring that your officers aren't
committing crimes outside of work and still coming to work without you knowing
that they have committed a crime.
sapphirerisk.com
States Fighting Black Market Cannabis
Personal View: How Ohio pols can suppress the black market for cannabis
Ohio Attorney General Dave Yost engaged in some legislative gaslighting in
December when addressing the voter-initiated statute that legalized recreational
cannabis. “I want to
make sure we don’t have an illegal market in marijuana now that the voters have
spoken,” he said.
Legalizing recreational
cannabis does not end black markets unless it's done right.
We see this in California, arguably the most developed state-legal market for
cannabis, which still has a vibrant black market riddled with pesticide-laced
weed and inaccurate potency labeling. And we see it in New York, where our
polling shows consumers have an alarming level of misplaced trust in black
market weed.
Furthermore,
state-level black
markets can fuel one another.
We know that when a cannabis product fails lab testing in California, it can’t
be sold there. We also know that a lot of New York’s black market retailers sell
illicit products with outdated and inaccurate California labels. It's unlikely
that tainted product from California isn’t being trafficked into New York.
Officials in Ohio can learn from the mistakes made in other states to get
legalization right. One lesson they can learn is that
no amount of
enforcement will end the black market,
because marijuana use is ubiquitous and it’s easy for consumers to conflate
above-board retailers with illicit ones.
Instead,
legal cannabis retailers need to be permitted to open where there is demand for
them, as quickly as possible,
to pull consumers out of the black market. Our polling in Ohio shows that
consumers are eager to shop in the legal market for cannabis even though it will
cost them a little bit more.
crainscleveland.com
Restricting the Number of Cannabis Shops
Struggling with oversaturation, Oregon’s cannabis industry calls for new
restrictions
Leaders of Oregon’s cannabis industry are asking the state to
permanently restrict
the number of new marijuana businesses.
To date,
Oregon has approved
over 3,000 licenses for
the farming, processing or sale of marijuana. Industry advocates say since
businesses can’t export to other states, that’s far more than what their
customers need.
The proposal would require that before any new licenses are issued, there is
less than one license for every 7,500 smoking-age adults in Oregon. For
processing and wholesale licenses, this would need to be below one in 12,500.
Getlin said
the state is far above
that threshold right now.
He said this change wouldn’t stop the current overcrowding, but it will prevent
things from getting worse.
cannabisbusinessexecutive.com
Colorado Springs marijuana dispensaries closing after failure of recreational
sales question
Hochul proposes repeal of NY’s marijuana ‘potency tax’ |
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AI Flooding Amazon With Product Listings
Amazon has been hit with a wave of truly bizarre AI-generated listings
Amazon says it has removed the listings in
question and is "further enhancing" its systems.
The
site has been playing host to items with names such as, "I cannot fulfill this
request as it goes against OpenAI use policy." The trend was noticed on social
media, with users sharing screenshots of the listings.
The trend suggests
companies might be using OpenAI's popular chatbot to create product descriptions,
including item names, without reviewing the final results.
While Amazon has been
known to
struggle with AI-generated reviews,
this new trend raises questions about how thoroughly the site reviews some of
its product listings.
In a statement
shared with Futurism, the company said: "We
work hard to provide a trustworthy shopping experience for customers,
including requiring third-party sellers to provide accurate, informative product
listings."
"We have removed the
listings in question and are further enhancing our systems,"
the spokesperson continued.
AI is already being
used to flood other areas of the internet with content.
On X, a similar phrase has popped up in seemingly AI-generated posts.
businessinsider.com
The Promise -- and Struggle -- of the Digital
Shopping Age
The Digital Shift: How Businesses Are Navigating the New Age of Online Shopping
The world of retail has undergone significant transformation over the last
decade and much of the shift has been prompted by the global increase in online
shopping.
The advent and rapid
adoption of the internet and the ubiquity of digital devices have made it
possible for consumers
to gain fast and easy access to a wide range of goods and services from the
comfort of their own homes.
In 2022,
global online sales
exceeded 5.7 trillion U.S. dollars,
with the
e-commerce sector
accounting for approximately 19% of all retail sales,
and the figures are projected to hit new highs in the years to come. As online
shopping has been growing steadily in all parts of the world, changing
consumers’ behaviour and impacting the way businesses run their operations, the
Welsh retail landscape also bears the signs of these changes.
In Wales, the e-commerce expansion has created as many challenges as
opportunities, with local businesses being thrust into the digital realm.
Traditional brick-and-mortar stores are trying to carve their path in this
exciting and relatively unfamiliar territory, while
digital-savvy
entrepreneurs are taking full advantage of the possibilities and prospects laid
in front of them.
newsfromwales.co.uk
UK retail jobs decline as value, online shopping become norm
Amazon opens first Alaska ground-delivery station in Midtown Anchorage |
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San Francisco, CA: Attorney General Bonta: 3 arrested in Bay Area retail theft
ring that stole $650K in merchandise
Three
people suspected of being part of a retail theft ring responsible for more than
two dozen burglaries and attempted burglaries have been arrested, Attorney
General Rob Bonta announced Wednesday. According to a statement from Bonta's
office, the three were suspected in about 25 incidents at smoke shops, liquor
stores and high-end-retail stores between September 8, 2023 and November 14,
2023. The thefts resulted in more than $650,000 in losses. All three suspects
are facing multiple felony charges, including grand theft and second-degree
burglary. The suspects' identities have not been released. "Organized retail
theft harms businesses, retailers, and consumers – and puts the public at risk,"
Bonta said. "I want to thank our local law enforcement partners for their work
in apprehending the suspects in this case." Among the thefts allegedly linked to
the suspects include
an October 3 break-in at the Louis Vuitton store in Walnut Creek. According
to police, a suspect drove a stolen Land Rover through the store's front window,
followed by 10-15 suspects stealing more than $246,000 in merchandise. "Walnut
Creek detectives worked diligently and thoroughly on this investigation," said
Chief Jamie Knox of the Walnut Creek Police Department. "We appreciated the
partnership with the Concord Police Department, FBI Safe Streets, and the
Attorney General's Office among others to bring this complex case to a
successful conclusion."
cbsnews.com
Riverside County, CA: Inglewood man arrested, suspected in $100,000 jewelry
smash-and-grabs in Corona and Perris
An Inglewood man has been arrested following investigations of smash-and-grab
robberies in Perris and Corona, the Riverside County Sheriff’s Department
announced. On Sunday, July 30 at 1:44 p.m., Perris Station deputies responded to
a smash-and-grab robbery at a jewelry store in the 1600 block of Perris
Boulevard in Perris. Seven masked robbers pepper-sprayed the security guard as
they entered the store and broke the glass on several display cases, stealing
$100,000 in jewelry, a sheriff’s department statement said. On Sunday, Aug. 20,
the Corona Police Department responded to another smash-and-grab robbery in
Corona, at Daniel’s Jewelers on 2785 Cabot Drive. Corona police said the robbers
broke display cases with hammers and placed jewelry inside a trash can. Police
located the suspect vehicle and pursued four hooded suspects in a Chevrolet
Malibu. Corona officers stopped the suspect vehicle in Fullerton and arrested
two suspects, one of them being Joshua Lewis, a 24-year-old man from Inglewood,
who was suspected by sheriff’s investigators to also be involved in the Perris
theft, the statement said.
dailybulletin.com
San Diego, CA: Police search for smash-and-grab jewelry burglars who hit JC
Penney at Fashion Valley Mall
Police are asking for the public's help finding a man they say is responsible
for a smash-and-grab burglary at the Fashion Valley Mall. The burglary occurred
around 4 a.m. Wednesday morning at JCPenney. A video shot after the burglary
showed the shattered glass of jewelry display cases inside the retailer. Police
say the thief forced his way into the store, smashed the cases and then took the
jewelry.
nbcsandiego.com
Charles County, MD: Detectives Thwart $11,000 Organized Retail Theft
In a successful operation by the Charles County Sheriff’s Office, two suspects
were apprehended immediately after stealing fragrances valued at over $11,000
from a department store. The incident, occurring on January 10 at 10:30 a.m.,
was part of a coordinated effort to tackle organized retail thefts causing
significant losses nationwide. Detective Hooper and the store’s loss prevention
staff conducted a surveillance operation. They observed Chawnniece Rickelle
Mitchell, 25, and Gary Denali Goodridge, 26, both from Washington, D.C., enter
the store and swiftly take a large quantity of fragrances. Without paying for
the items, the duo attempted to flee the scene with the stolen merchandise
stuffed in bags.
southernmarylandchronicle.com
La Verne, CA: Organized retail theft crew steals $3K worth of Nike merch from
Kohls in La Verne
Police busted an organized retail theft crew after they allegedly stole $3,300
worth of Nike merchandise from a Kohl's in La Verne Monday, officials said. The
four suspects - who were only identified as Moreno Valley residents - were
located by officers during a traffic stop. One of the suspects tried to run away
but was later detained. According to police, the suspects stole about 50 Nike
clothing items from the Kohl's store.
foxla.com
Santa Ana, CA: A woman armed with scissors stole over $2K worth of makeup from
Target
Chattanooga, TN: Trio scores big theft at Five Below; hundreds in clothing and
other items
Toronto, Canada: 3 suspects sought in smash and grab robbery at Sherway Gardens
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Shootings & Deaths
Hawthorne, CA: Burger joint shooting leaves Lawndale father of 4 dead, suspect
arrested
A Southern California family was left heartbroken and searching for answers
after an off-duty security guard was fatally shot in the stomach in the parking
lot of a Hawthorne burger restaurant. Authorities said the victim got into a
fight with the suspect in the parking lot of Fabulous Charbroiled Burgers in the
3300 block of W. Rosecrans Avenue, near the intersection of Crenshaw Boulevard,
just before 2 a.m. Wednesday. Investigators called the incident a "senseless
shooting." Family members identified the victim as Eddie McAllister, of
Lawndale. They said he stopped to get something to eat after getting off work as
an unarmed security guard at the time of the shooting.
foxla.com
Houston, TX: Graphic surveillance video captures man shot 18 times outside a
Tire Store, search continues for suspect
Graphic video shows the moment a gunman shot a victim 18 times, killing him. The
man was a customer at "24 Hour Tire" in south Houston. Around 8:30 p.m. Tuesday
is when the gunman opened fire, killing the customer and injuring an employee
with a ricochet bullet. "The crime in Houston is at an all-time high," said
Robert Moore, the shop owner. The shooter, armed with an assault rifle, took the
victim's wallet after killing him. "I suspect it to be a targeted hit," said
Moore. "I find it to be an execution. It's beyond just being shot. This was an
execution - they wanted to make sure, whoever did it, wanted to make sure this
guy was deceased."
fox26houston.com
Gonzales, LA: Police arrest 19-year-old for attempted murder after New Year's
Day shooting outside Walmart
Police arrested a 19-year-old after a New Year's Day shooting at a Walmart
parking lot that resulted in two injuries. Police initially responded at 9:30
p.m. on January 1 at the Gonzales Walmart parking lot due to reports of
gunshots. Ja'ky Joshua, 19, of Darrow, was arrested for attempted second-degree
murder and negligent injuring. Police learned that the subjects met in the
parking lot to facilitate the sale of an object before it turned into a possible
robbery that ended in gunfire.
wbrz.com
Chattanooga, TN: Suspect shot by driver while trying to rob Brinks truck from
area Walgreens
Chattanooga
police are investigating after an attempted robbery on East Brainerd Road ended
with the suspect being shot on Tuesday. It happened around 10:40am at the
Walgreens next to Publix in the 8700 block of East Brainerd Road. CPD
spokesperson Sgt. Victor Miller says the suspect was trying to get into a Brinks
truck at the pharmacy chain when he was shot by the driver. Sgt. Miller says the
suspect was taken to a local hospital and is expected to be okay.
local3news.com
Robberies,
Incidents & Thefts
Houston, TX: Police seeking Theft suspect in violent clash with Dollar General
employee
The
Houston Police Department needs your help locating a shoplifting suspect who
fought a store employee in November 2023. The incident occurred on the 500 block
of Crosstimbers on November 24, 2023. Officials said the male suspect walked
around the store, grabbed numerous items, and then walked towards the exit.
Authorities said an employee recognized the suspect as a frequent shoplifter and
locked the front door, keeping the male suspect from leaving with the unpaid
items. That's when the suspect assaulted the store employee by punching him
numerous times in the face. The employee then unlocked the front door and the
suspect fled the location in an unknown direction.
fox26houston.com
7-Eleven ATM robberies under investigation in DC, Maryland, Virginia
Hartford, CT: DOJ: New Britain man sentenced to 6 years for string of
convenience store robberies
Columbus, OH: DOJ: Grand jury indicts Columbus man for committing 2 armed
robberies against U.S. postal carriers
Tampa, FL: DOJ: Madeira Beach Woman Arrested For Access Device Fraud
Huntington, NY: Ex-Jewelry Store Manager Pleads Guilty to $137,000 Theft
Miami, FL: Suspect arrested in November armored truck armed robbery in Miami
Gardens
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•
Auto – Houston, TX –
Armed Robbery / Victim killed
•
C-Store – Las Cruces,
NM – Robbery
•
C-Store – Apache
County, AZ – Robbery
•
Dollar – Apache
County, AZ – Robbery
•
Dollar – Houston, TX -
Robbery
•
Dollar – Lumberton, NC
- Armed Robbery
•
Gas Station – Jackson,
TN – Robbery
•
JC Penney – San Diego,
CA – Burglary
•
Jewelry – Riverside
County, CA – Robbery
• Jewelry – Hayward, CA
– Burglary
• Jewelry - Peabody MA
- Burglary
• Jewelry - Westland,
MI – Armed Robbery
• Jewelry -
Tallahassee, FL - Robbery
• Jewelry – Lonetree,
CO – Robbery
• Jewelry – Aurora, CO
– Robbery
• Jewelry –
Westminster, CO – Robbery
• Jewelry - Puyallup,
WA - Robbery
• Jewelry - Humble, TX
- Robbery
• Jewelry - The
Woodlands, TX - Robbery
• Jewelry - Providence,
RI - Robbery
•
Liquor – Sacramento,
CA – Robbery
•
Restaurant – Apache
County, AZ – Armed Robbery
•
Restaurant – Houston,
TX – Armed Robbery
•
Restaurant – Houston,
TX – Armed Robbery
•
Restaurant – Madison,
WI – Burglary
•
Walgreens – Omaha, NE
– Armed Robbery
•
Walgreens – Duluth, MN
– Armed Robbery
Daily Totals:
• 23 robberies
• 4 burglaries
• 1 shooting
• 1 killed |
![](http://d-ddaily.com/images/1-18-24map.PNG)
Click map to enlarge
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Asset Protection Specialist
Newburgh, NY -
reposted
January 2
The Asset Protection Specialist role at Ocean State Job Lot is responsible for
protecting company assets and monitoring store activities to reduce property or
financial losses. This role partners closely with store leadership and the Human
Resources team, when applicable, to investigate known or suspected internal
theft, external theft, and vendor fraud...
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The difference between success and failure is in the planning and the execution.
Taking something from a thought or idea to a reality can be a long and painful
process lined with failures and detractors. But a great idea is only as good as
the plan you have to bring it to life and the execution everyone delivers to
give it a life. Because without the two the great idea never existed. As one "C"
level executive once told me - He never saw a bad great idea as it was always
the failed plan to roll it out and the poor execution that killed it.
Just a Thought, Gus
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