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1/11/22 D-Ddaily.net
 

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Anton K. Williams named Corporate Asset Protection Executive for Chanel
Before joining Chanel as a Corporate Asset Protection Executive, Anton spent more than two years with Target as Executive Team Leader - Asset Protection. Prior to that, he served more than three years with Barneys New York as a Loss Prevention Manager. Earlier in his career, he held AP/LP roles with Sports Authority, Bergdorf Goodman, and Lord & Taylor. Congratulations, Anton!


See All the Executives 'Moving Up' Here   

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In Case You Missed It

Are You Going to the NRF Big Show in NYC?

Take the D&D Daily's survey about your plans to attend (or not attend) the NRF Big Show in NYC

The NRF Big Show kicks off from Jan. 16-18 in New York City. For research purposes, the D&D Daily is conducting a survey about whether COVID-19, particularly the Omicron surge, has impacted industry executives' plans to attend.

Take the 30-second survey here



Hanwha Techwin unveils fast, contactless, unmanned checkout solutions for retailers of all sizes

Quick CheckOut (QCO) provides safe and simple checkout process for consumers

Teaneck, NJ, January 10, 2022 – At NRF 2022 (Javits center, NYC Jan 16–18), in booth #5619, Hanwha Techwin, a global supplier of IP and analog video surveillance solutions, will announce a new range of quick checkout (QCO) solutions for retailers of all sizes.

The new QCO product range was developed to mitigate the frustrations that many consumers experience trying to scan barcodes when using self-service checkouts. With the new QCO A5 model, shoppers simply place their purchases on a conveyor belt, and without requiring additional human interaction, the system will automatically scan each item using 360-degree vision-based barcode recognition technology. The more compact QCO S5 model is optimal for convenience stores and other smaller retail outlets. Read more here


2022 Omnichannel Returns Index from Incisiv & Appriss Retail:
Omnichannel Returns Have Emerged as an Opportunity to Engage Shoppers and Improve Business Performance

According to the report, only 14% of retailers were rated "Leaders” in returns

Jacksonville, FL – January 11, 2022Incisiv today announced the release of its 2022 Omnichannel Returns Index, assessing top retailers' returns capabilities and experiences across four key areas: product content and digital experience, returns policy and information, returns and refund process, and 360-degree service.

Returns accounted for 10.6% of retail trade in 2020. With increased eCommerce adoption across retail segments, returns are set to grow exponentially in 2022 and beyond. Retailers’ digital experiences play a big part in both reducing the incidence of returns as well as making the return experience seamless. While retailers have adopted some key commerce capabilities that help reduce returns and improve the returns experience, there is significant scope for improvement.

Read more here.
 



The U.S. Crime Surge
The Retail Impact


Higher Felony Thresholds - Bail Reform - COVID Fueling Theft
Smash-and-Grab Thefts Continue to Plague Retailers Across U.S.

Rising store crime now plagues many communities.

Shoplifting no longer fits its traditional mold as a nonviolent crime perpetrated mostly by teens or substance-abusing adults. Nearly two-thirds of the retailers surveyed by the National Retail Federation said that violence associated with store thefts has risen, led by organized gangs that resell the goods they steal. Corie Berry, CEO of Best Buy, recently said that store crime had become so pervasive that it was depressing profits and traumatizing staff. Like retailers, top law-enforcement officials place some of the blame for the crime surge on a widespread lessening of penalties for shoplifting.

California’s recent headline-making shoplifting sprees have brought widespread attention to Proposition 47—a 2014 state ballot initiative, supported by a range of left-leaning and libertarian groups, which, among other things, boosted the felony threshold for shoplifting from $450 of merchandise to $950. Soon after it passed, retailers in California began reporting a sharp uptick in retail theft, often in plain view of helpless store personnel and distressed customers. Amid the frenzy, national chains like Walgreens and Target have announced that they’re closing their San Francisco stores, while others have cut operating hours.

What has received far less attention, however, is the fact that California’s Prop. 47 was not an outlier among states. In the past ten years, nearly half of all states have boosted their thresholds for retail felony theft. Thirty-eight states now don’t consider shoplifting a felony unless $1,000 or more of merchandise gets stolen. A 2020 National Retail Federation report on organized retail crime found that two-thirds of retailers in states that had raised their felony shoplifting minimums reported growing retail theft.

Changes to bail laws have also played a part in the crime wave, retailers say. Increasingly, those who engage in misdemeanor property crime—considered a nonviolent offense—are quickly back on the streets, where some go right back to stealing.

The unintended consequences of other government policies have contributed to the problem. Mask mandates allow criminals to cover up their faces in stores without attracting attention. Bans on single-use plastic bags have made it acceptable for consumers to walk around stores with their own non-transparent reusable bags, enabling thieves to load up in the aisles and head for the exits.

Only now, after years of growing retail theft and California’s recent high-profile “flash mob” incidents, has the problem even begun to command media attention—a reminder that when low-level crimes are allowed to grow unchecked, they inevitably evolve into something more dangerous and costly. Retailers and cops are looking for reforms to help stem the thievery.

Shopping this past holiday season came closer to pre-pandemic normality. The only question now is whether that normality will also include flash mobs, smash-and-grab thieves, and terrorized employees and customers. city-journal.org

ORC Insurance Coverage?
Organized chaos: Insurance coverage & retail crime

More than two-thirds of retailers said the pandemic heightened the risk of organized crime, according to the National Retail Federation.

“Organized theft rings” screamed headlines toward the end of 2021 as a string of incidents riddled authorities and shook shop owners in major cities across the country, moving some retailers to beef up security and municipalities to reroute traffic to stop the trend.

Even before the recent headline news, organized retail crime (ORC) was on the rise, according to the National Retail Federation, which reported three-fourths of retailers saw an uptick in organized retail crime during 2020.

Further, over two-thirds of retailers said the pandemic heightened the risk of organized crime. Overall, 57% of retailers indicated growth in ORC, according to a 2021 retail security survey.

“Organized theft is relatively new terminology that is used when we see these types of mass thefts that have occurred recently. If these events took place in the course of a riot, they would be considered looting,” Chris Kirby, global head of political violence and terrorism for Optio Group, tells PropertyCasualty360.com.

Additionally, retailers have an obligation to protect merchandise and ensure people pay. Retailers should detain those caught stealing and proceed with the legal process from there, Kirby explains. “The fact that isn’t taking place needs to be highlighted. This is being allowed and companies are fully aware they are taking these losses on their balance sheet,” he says.

Underwriters’ expectations

Even for locations with alarm and security systems in place, if there is no response to the alarm by personnel or hired security then the system’s purpose is defeated. Kirby likens it to a fire suppression system, which an underwriter would assume is in working order when placing coverage.

One of the keys to determining if a policy applies is reviewing what occurred before, during and after the crime. Kirby says if there is a clear threat of violence, underwriters would not expect someone to put themselves in harm’s way.

If they (perpetrators) are just walking out without the threat of violence, then I challenge why insureds are allowing that to happen,” he adds. “In this day and age, when everything is captured on video, there is probably a whole wealth of video available to see what happened in the buildup. Or if there was no one at the door stopping them.” propertycasualty360.com

Backlash to NYC Mayor's Tough-on-Crime Stance
Can Adams Rebuild, and Rein In, a Notorious N.Y.P.D. Unit?

Mayor Eric Adams wants to recreate the department’s plainclothes anti-crime unit, which recovered illegal guns but was responsible for a number of fatal shootings.

During his successful campaign for mayor of New York City, Eric Adams made his top priority clear: tackling the rise in gun violence that began early in the pandemic.

But the path that Mayor Adams has charted to reduce shootings centers on reinstating a version of the plainclothes police units that had become notorious for their use of force on Black and Latino New Yorkers before the units were disbanded in 2020.

The proposal to restore what were known as anti-crime units has been roundly criticized by progressive groups, and underscores the tensions Mr. Adams is facing over policing issues in his first days in office.

Mr. Adams, a former police captain who was at times an outspoken critic of the department from within, helped lead the backlash against the units after officers killed an unarmed Black man, Amadou Diallo, on his porch in 1999.

The units were widely viewed within the department as an elite force that produced strong results. But they played an outsize role in the searches of millions of young Black and Latino men across the height of the stop-and-frisk era. And studies suggest the practice — which very rarely produced weapons — did little to actually lower crime levels.

To some, Mr. Adams’s history makes him uniquely qualified to rebuild the unit responsibly. But others worry that he has forgotten lessons of the past, and say that an intense focus on gun enforcement has historically led to aggressive and discriminatory policing.  nytimes.com


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Crime Wave Pressuring Progressive DAs


New Manhattan DA Already Taking Flack For Progressive Agenda
Conflict Quickly Emerges Between Top Prosecutor and Police Commissioner

A memo by New York City’s new police leader sharply questioned Manhattan’s new district attorney over his strategy for prosecuting crime.

New York City’s new police commissioner has expressed severe dissatisfaction with the policies of the new Manhattan district attorney, sending an email to all officers late on Friday that suggests a potential rupture between City Hall and the prosecutor over their approaches to public safety.

The email from Police Commissioner Keechant Sewell said she was deeply troubled by policies outlined by Alvin Bragg, the district attorney, in a 10-page memo that Mr. Bragg sent to his staff on Monday. The memo instructed prosecutors to avoid seeking jail or prison time for all but the most serious crimes, and to cease charging a number of lower-level crimes.

Commissioner Sewell, who, like Mr. Bragg, was just a week into her job, said in her email to about 36,000 members of the department that she had studied the policies and come away “very concerned about the implications to your safety as police officers, the safety of the public and justice for the victims.”

The email, which was first reported by WNBC-TV, suggests a looming conflict not just between them, but also between the new district attorney and the commissioner’s boss, Mayor Eric Adams.

Mr. Adams made a crackdown on crime one of the main themes of his campaign; Mr. Bragg, following in the path carved by a handful of prosecutors in cities around the country, pledged to help reshape the legal system, to avoid disproportionate punishment for first-time offenders or those struggling with mental health issues or poverty.

To some degree, the emerging tensions between the commissioner and Mr. Bragg reflect a broader political argument between centrist Democrats across the nation looking to soothe voters worried about crime and a movement of progressive prosecutors that has pushed for more lenient policies to make the justice system more fair and less biased.  nytimes.com

Progressive DA Pledges to 'Stay the Course'
Manhattan DA Alvin Bragg surprised by ‘push back’ — defends policies
Newly installed Manhattan District Attorney Alvin Bragg defended his controversial policies in a Harlem speech Saturday saying it had been a “long week” that left him surprised about the “push back” on his progressive agenda.

“I’m new to politics but I’m steadfast. We are going to stay the course,” Bragg said at the Rev. Al Sharpton’s National Action Network headquarters.

The DA’s policies, made public Tuesday, included instructions to his prosecutors to stop seeking prison sentences for many crimes and to downgrade felony charges in cases including armed robberies and drug dealing.

Bragg told the supportive crowd at NAN’s House of Justice that no one should be surprised by his actions. Bragg said some career criminals needed to be connected to mental health or addiction services.

“This is going to make us safer. It’s intuitive. It’s common sense,” he said. “I don’t understand the push back.” But he insisted he would be tough on guns.

“If you go into the store in Manhattan and used a gun to rob that store, that’s is armed robbery, that is serious and we will be prosecuting armed robbery in Manhattan,” he said. nypost.com

Recall Efforts Already Underway?
Angry biz leaders to meet with new DA Alvin Bragg, discuss recall efforts over soft-on-crime agenda
The Partnership for New York City, the Big Apple’s largest business advocacy organization, will meet with progressive Manhattan DA Alvin Bragg to voice their concerns over details of his stay-out-of-jail free card for criminals.

Some members of the group are so angered by Bragg’s new policies that they are also discussing efforts to recall the newly elected prosecutor, The Post has learned.

The meeting was prompted as complaints from city business leaders poured into the office of Kathryn Wylde, the Partnership’s CEO, beginning last week after a memo from Bragg’s office outlined his new, hyper-lenient policies for prosecutors seeking incarcerations.

Bragg’s memo ordered his staff not to “seek a carceral sentence” except for murders and other extremely violent cases. The memo added that Bragg’s new rule “may be excepted only in extraordinary circumstances based on a holistic analysis of the facts, criminal history, victim’s input (particularly in cases of violence or trauma), and any other information available.” nypost.com

Op-Ed: Manhattan DA Alvin Bragg’s policies act as obstruction of justice league
 
Gowdy obliterates Manhattan DA for 'hug-a-thug' crime approach


Other Progressive DAs Face Recalls Over Crime Records

'Dramatic' Crime Increase Fuels Recall Efforts in LA
Beverly Hills votes to recall DA George Gascón for eliminating bail & dropping charges for many crimes after wealthy enclave is rocked by robberies

Gascón eliminated bail and automatically dismisses charges for many crimes

The city council of overwhelmingly Democratic-voting Beverly Hills has issued a unanimous vote calling for the recall of Los Angeles County District Attorney George Gascón over his progressive policies where he has elimated bail and dropped charges for many crimes.

The city council's 5-0 vote in favor of a resolution demanding Gascón's recall is not legally binding, but expresses the wealthy enclave's fury over his policies as crime soars in the area.

'Over the last 12 months, Los Angeles County has seen a dramatic increase in widespread crime including follow-home robberies, smash-and-grab incidents and the tragic death of beloved Beverly Hills philanthropist Jacqueline Avant,' the city council said in a statement.

The council also cited a number of policy directives issued by Gascón, including the elimination of bail for any misdemeanor or 'non-serious' felony, and a policy of refusing to charge numerous misdemeanors. dailymail.co.uk

San Francisco DA Under Recall Pressure
In a big election year, money is pouring into key San Francisco campaigns
June recall election of District Attorney Chesa Boudin shaping up to be year’s most expensive
 



COVID Update

520.1M Vaccinations Given

US: 62.6M Cases - 861.3K Dead - 42.5M Recovered
Worldwide: 311.3M Cases - 5.5M Dead - 260.8M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 341  
Law Enforcement Officer Deaths: 596

*Red indicates change in total deaths


New Global COVID Record
U.S. reports 1.35 million COVID-19 cases in a day, shattering global record
The United States reported 1.35 million new coronavirus infections on Monday, according to a Reuters tally, the highest daily total for any country in the world as the spread of the highly contagious Omicron variant showed no signs of slowing.

The previous record was 1.03 million cases on Jan. 3. A large number of cases are reported each Monday due to many states not reporting over the weekend. The seven-day average for new cases has tripled in two weeks to over 700,000 new infections a day.

The record in new cases came the same day as the nation saw the number of hospitalized COVID-19 patients also hit an all-time high, having doubled in three weeks, according to a Reuters tally. reuters.com

America's 'Death Gap'

Death, Hospitalization Data in Two Big Cities Shows the Widening Gap Between Vaccinated and Unvaccinated
The data on deaths from New York and Seattle underscores the relatively low risks for vaccinated people. These numbers show a starker gap between the vaccinated and the unvaccinated than the hospitalization data:

  

This likelihood — along with the problem of overwhelmed hospitals — is one of the strongest arguments for taking steps to reduce the size of the current Omicron wave. More vaccine mandates and indoor mask wearing can help reduce cases and, by extension, deaths, experts say.

But the early data raises the possibility that the increase in deaths among the vaccinated will remain relatively modest. The gap in the mortality charts above can’t merely be a reflection of the lag between the cases and deaths. After all, deaths among unvaccinated New Yorkers and Seattleites had already begun to surge in December. Deaths among the vaccinated had not.

The bottom line: Vaccination remains highly effective at preventing severe Covid illnesses. And Omicron is milder than earlier versions of the virus. The combination means that most Americans — including children and vaccinated adults — face little personal risk from Omicron. nytimes.com

Omicron Crushes Retail Worker Morale
For Retail Workers, Omicron Disruptions Aren’t Just About Health

Stores are shortening hours, fitting rooms are being closed and some employees can’t go on break. “Morale could not be lower,” one retail worker said.

A weary retail work force is experiencing the fallout from the latest wave of the pandemic, with a rapidly spreading variant cutting into staffing.

While data shows that people infected with the Omicron variant are far less likely to be hospitalized than those with the Delta variant, especially if they are vaccinated, many store workers are dealing with a new jump in illness and exposures, grappling with shifting guidelines around isolation and juggling child care. At the same time, retailers are generally not extending hazard pay as they did earlier in the pandemic and have been loath to adopt vaccine or testing mandates.

Macy’s said last week that it would shorten store hours nationally on Mondays through Thursdays for the rest of the month. At least 20 Apple Stores have had to close in recent weeks because so many employees had contracted Covid-19 or been exposed to someone who had, and others have curtailed hours or limited in-store access.

Morale could not be lower,” said Ms. Luick, who is a steward for the local unit of the United Food and Commercial Workers union. Even though Washington has a mask mandate for indoor public spaces, “we get a lot of pushback, so morale is even lower because there’s so many people who, there’s no easy way to say this, just don’t believe in masking,” she added.

Store workers are navigating the changing nature of the virus and trying their best to gauge new risks. Many say that with vaccinations and boosters, they are less fearful for their lives than they were in 2020 — the United Food and Commercial Workers union has tracked more than 200 retail worker deaths since the start of the pandemic — but they remain nervous about catching and spreading the virus. nytimes.com

Growing List of Retailers Cutting Hours
Lululemon joins Walmart and Macy’s among retailers cutting store hours because of Omicron-induced staff shortages
Add Lululemon Athletica to the growing list of companies that were forced to reduce business hours during the key holiday quarter because of staff shortages fueled by the ongoing Omicron surge—and are grappling with a hit to sales as a result.

The athletic-wear company has withstood the pandemic very nicely, but on Monday disappointed Wall Street when it said that its holiday season results would come in at the low end of a range Lululemon had previously given, pointing to the impact of Omicron.

Last month, Walmart said it was temporarily closing 60 of its stores in COVID outbreak hot zones to sanitize them. Apple closed its New York City flagships at the height of Christmas shopping, while companies including Nike, Gap Inc.’s Athleta chain, and Starbucks have cut store hours, often forced to do because of staff shortages. The challenges are continuing into January, which is at least a quiet month for retailers: Macy’s has reduced business hours at a number of locations around the country.

COVID-19 case counts exploded at the peak of the Christmas spending period in the second half of December, according to New York Times tallies, and the problem has only gotten worse. The current U.S. seven-day average for new cases exceeds 700,000, surely an undercounting since it does not include at-home tests. The impact has been swift for retailers and restaurants as they have dealt with employees calling in sick, taking measures including reducing store hours and in same cases, closing some stores.

At the same time, Omicron could provide some retailers with an excuse for their own lackluster execution. After all, the 2021 holiday season was the best in years, with Mastercard SpendingPulse estimating that retail sales rose 8.5% between Nov 1. and Dec. 24. fortune.com

New COVID Guidelines for Amazon Workers
Amazon Trims Covid-19 Isolation Period for Workers but Doesn’t Mirror CDC

Shift to seven-day policy for hundreds of thousands of U.S. employees comes after health agency halved guidance to five days

Amazon.com Inc. is reducing how long its U.S.-based workers must isolate after testing positive for Covid-19 after the Centers for Disease Control and Prevention recently shortened its quarantine guidance for people infected with the virus.

The online retail giant said in a memo to employees Friday that those with positive tests can return to work after isolating for seven days. That is a longer period than the one recommended by the CDC, which reduced its isolation guidance from 10 days to five. The agency also recommends that people should wear a mask for another five days after isolating.

The company said in its memo that it has based its pandemic response decisions on CDC guidance and the advice of its own medical experts but didn’t elaborate on why it opted for seven days instead of five. Company employees who isolate have access to up to 40 hours of paid leave.

Amazon isn’t requiring workers to show a negative Covid-19 test before returning to work, matching the protocol set by the CDC, which faced public pressure to add such a standard but this week declined to add that to its guidance. wsj.com

Worker Vaccine Mandate Officially In Effect
Biden coronavirus vaccine-or-test mandate goes into effect
Key components of the Biden administration’s COVID-19 vaccine or test mandate for more than 80 million workers went into effect Monday amid an ongoing Supreme Court battle that could ultimately doom the rule.

The months-long legal battle over the requirement, which was previously blocked by a federal court before being reinstated, has created confusion among employers about how to move forward. While Supreme Court justices expressed skepticism about the rule on Friday, they did not block its implementation by Monday’s deadline.

As of Monday, businesses with 100 or more employees were required to have a database of their workers’ vaccination status, post their company vaccine policy, provide paid leave to workers getting the vaccine and require unvaccinated employees to wear a mask at work.

The Occupational Safety and Health Administration (OSHA), the agency tasked with enforcing the rule, has said it won’t issue penalties for noncompliance until Feb. 9. That’s the deadline for businesses to implement the weekly COVID-19 testing alternative for unvaccinated workers. thehill.com

Businesses Await Vaccine Mandate Ruling
Supreme Court will likely issue 'split' ruling on Biden vaccine mandate: Dhillon
The Supreme Court on Friday heard close to four hours of oral arguments over two of the Biden administration’s vaccine mandates – which have remained under intense legal scrutiny and have been struck down in battles across federal courts.

Dhillon, who is personally representing a client in the case, said the justices will likely uphold the mandate requiring health care workers to be vaccinated while overturning the rule applying to private companies with more than 100 employees. foxnews.com

Insurers to Pay for At-home COVID Tests
The latest move from the Biden-Harris administration requires private insurers to pay for eight COVID-19 tests per person per month.

WHO: 7 million new omicron COVID cases in Europe last week

Israeli McDonald’s kiosk requires guests to have vaccination certificate


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NRF's Visionary Award Winner
Target CEO Brian Cornell says there's no off season in retail

Cornell sat down with the Star Tribune as he gears up for a keynote speech in receiving the visionary award from the National Retail Federation

For his accomplishments as a retail industry leader, Target CEO Brian Cornell has been given the visionary award from the retail federation and is scheduled to give a keynote speech on Jan. 16 at the group's annual convention. Cornell serves on the National Retail Federation's board of directors.

Here are excerpts from the December interview edited for length and clarity.

Q: Target has solidified itself throughout the pandemic as an industry leader. How do you think you were able to stay ahead of the pack?

A: When I think about the visionary component, I think it starts with a team that's very externally focused, that's been listening to the consumer, listening to our guests, looking around corners and trying to anticipate the future and building a strategy and a set of capabilities to bring that strategy and vision to life. The team has had both the vision and the courage to listen to the consumer. Listen to the guest. Make bold choices that at the time weren't always popular.

We made the decision, as opposed to investing in upstream distribution facilities, we were going to leverage our 1,900 stores as mini-fulfillment centers and really use our stores as the center of our digital strategy and use stores as hubs across the country to leverage our proximity to the guest. When we started talking about that and unveiled it in February of 2017, it was not well received. It was a big bet. The convenience and ease it was going to offer, to me, that was the vision of the future that our team understood because they had been talking to consumers and talking to our guests.

Q: What are you most proud of about Target's performance during the pandemic?

A: At the end of the day, it doesn't fit into a financial model, and it's not something that you can easily demonstrate how this fits in to the success formula. But the collaboration and the way our teams have embraced this culture of care and growth and winning together, and how it connects to our purpose of helping all of those families we serve discover that little bit of joy in everyday life, I think that has been the glue that has brought the company together in a very unique way during the pandemic. And I think made us an even stronger company and a stronger culture.

Q: What are some of the challenges that still lie ahead for Target?

A: A retail business like ours with stores in 50 states and team members living around the world, these are not easy businesses to manage every day. In today's environment, we are worrying about whether COVID is still here. We are still sitting here with our masks today. Everybody is talking about inflation and supply-chain challenges and staffing and the list goes on. So we are in a very dynamic environment. But we wake up every day thinking about the guest and the consumer we serve, thinking about the things we need to do to make sure we are taking care of our team. startribune.com

Another Starbucks Makes Union Push
Cleveland Starbucks workers file for unionization, aiming to be first Starbucks union in Ohio
Workers at a Starbucks in Cleveland banded together and petitioned the National Labor Relation Board (NLRB) for unionization, pushing to become the coffee chain's first union store in Ohio, according to Starbucks Workers United union.

The Chicago and Midwest Regional Joint Board of Workers United said that an "overwhelming majority" of workers at the store, located at 1374 W. 6th Street in Cleveland, signed union authorization cards.

Filed early Monday morning, the petition to unionize is a significant milestone for Starbucks workers wanting to join the Starbucks Workers United movement as it marks the first time Ohio employees of the chain have asked the NLRB for a union vote.

The movement of the Starbucks Workers United has been seen across the country, with stores unionizing in Boston, Chicago, Seattle and Buffalo, among other cities. The CMRJB of Workers United represents around 4,000 members in Ohio in numerous fields. news5cleveland.com

Checkers & Rally's to deploy AI voice ordering in corporate stores

Pandora to resume ownership of US and Canada stores

Carl Bennett, Founder of Caldor Discount Stores, Dies at 101

 



Early Bird Rate Open for
RLPSA's Annual Conference



NASHVILLE – The Restaurant Loss Prevention & Security Association (RLPSA) announces Early Bird Registration is open for its 43rd Annual Conference April 10 – 13, 2022 in downtown Denver.

Loss Prevention, Risk, and Safety restaurant and foodservice professionals can register today for only $499! Early bird rate ends February 1, with the registration increasing to $655.


 


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Visit Gatekeeper at NRF 2022
in NYC


 

We will exhibit at the NRF 2022 in Javits Center in New York City. Stop by our booth #616 to learn more about our world-class retailer solutions! Whether you are a large business with an entire loss prevention team, or a small retailer that would appreciate an extra set of hands, our loss prevention solutions can help you save money and increase efficiency. See you there!
 


 



 

 

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CISA Warning
No Significant Intrusions Related to Log4j Flaw Yet, CISA Says

But that could change anytime, officials warn, urging organizations to prioritize patching against the critical remote code execution flaw.

In the one month since news broke of a critical remote code execution vulnerability in the Log4j logging framework, there have been no major intrusions tied to the flaw in the US, officials from the Cybersecurity and Infrastructure Security Agency (CISA) said Monday.

However,
they warned about the possibility of attackers exploiting the flaw later because of its prevalence — hundreds of millions of devices and components have the vulnerability — and the ease with which it can be exploited.

We do expect Log4j to be used in intrusions well into the future,” said CISA director Jen Easterly in a virtual press conference this morning. "We are concerned that threat actors are going to take advantage of this vulnerability," especially against critical infrastructure targets.

Over the past month, the Apache Foundation has disclosed three separate vulnerabilities in Log4j — a logging tool that is present in almost all Java application environments. Of the three flaws,
security experts consider the one that the foundation disclosed first (CVE-2021-44228) to be, by far, the biggest threat. darkreading.com

FBI Partners with Clearview AI
Feds' spending on facial recognition tech expands, despite privacy concerns
The FBI on Dec. 30
signed a deal with Clearview AI for an $18,000 subscription license to the company’s facial recognition technology. While the value of the contract might seem just a drop in the bucket for the agency’s nearly $10 billion budget, the contract was significant in that it cemented the agency’s relationship with the controversial firm. The FBI previously acknowledged using Clearview AI to the Government Accountability Office but did not specify if it had a contract with the company.

The FBI didn’t respond to a request for comment, but it
isn’t the only federal law enforcement agency to ramp up its procurement of privately-owned facial recognition technologies in recent months. In September, U.S. Immigration and Customs Enforcement spent almost $4 million on facial recognition technology from a company called Trust Stamp, as Business Insider first reported. The same month agency purchased a contract with Clearview AI starting at $500,000 with the potential to go up to $1.5 million dollars. In total, ICE investment in Clearview AI has more than doubled during the Biden administration, said Jack Poulson, executive director of the nonprofit Tech Inquiry.

The contracts demonstrate that despite
a growing chorus of concerns from lawmakers, regulators and civil liberties advocates about the dangers of facial recognition technology, federal law enforcement agencies have no interest in rolling back their use of the technologies. Instead, they’re plowing ahead with private partnerships with companies whose databases of photos of private citizens eclipse government databases in scale.

In fact, CyberScoop identified
more than 20 federal law enforcement contracts with a total overall ceiling of over $7 million that included facial recognition in the award description or to companies whose primary product is facial recognition technology since June, when a government watchdog released a report warning about the unmitigated technology. Even that number, which was compiled from a database of government contracts created by transparency nonprofit Tech Inquiry and confirmed with federal contracting records, is likely incomplete. Procurement awards often use imprecise descriptions and sometimes the true beneficiary of the award is obscured by subcontractor status.

This lack of transparency is especially noteworthy in light of a June report from the U.S. Government Accountability Office that found
13 federal agencies that have law enforcement, including the FBI, did not track which non-federal systems with facial recognition technology their employees used. If agencies don’t know what systems their employees are using, they cannot guarantee the technology has been vetted by the department for accuracy.

That’s a big concern when it comes to facial recognition technology. A 2019 study by the federal government found significantly higher false positives when facial recognition technology is deployed on Black and Asian individuals compared to white males. Even with mild improvements in recent years, civil liberties advocates warn it still poses a serious risk of discriminatory policing.
The technology also raises serious privacy worries when deployed widely. Clearview AI, which underwent federal testing for accuracy for the first time in October, gained early scrutiny by building its database by scraping millions of images from social media companies without user knowledge. Facebook, Twitter and YouTube have all demanded Clearview AI stop the practices. cyberscoop.com

Most Vulnerable Cyber Targets
Small businesses are most vulnerable to growing cybersecurity threats
Many small and medium-sized businesses (SMBs) mistakenly assume (hope?) their size makes them a less appealing target to hackers, without realizing cyber criminals are eager to
exploit the unique characteristics that make them even more vulnerable to cyber-attacks.

While protecting digital resources may be easy for large companies that can afford to hire in-house cybersecurity staff and establish threat monitoring and endpoint detection infrastructure, this endeavor can often seem impossible for SMBs. All the while,
the dangers for smaller businesses could not be more acute, especially since the businesses’ operators and employees are often uninformed about common cybersecurity threats.
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By understanding the threats they face and implementing a few relatively low-effort but highly effective protection measures, SMBs can leap into the next phase of growth with their digital assets secured.

Unique threats to SMBs

The scope of cybersecurity threats to small companies is no less varied than the threats large multinational corporations face, but SMBs’ size and lack of infrastructure often leaves them more vulnerable to targeted hacking schemes and threats.
Hackers often opt for schemes that require less preparation and risk and find easier targets in SMBs.

Regulations add another complication

On top of growing threats, additional cybersecurity compliance requirements and regulations being passed at the state and federal levels are
complicating security processes even for those SMBs that want to get serious about cybersecurity.

Combatting cyber threats

With all these threats and regulatory requirements swirling around SMBs, operators need to choose the most cost-effective and powerful cybersecurity measures to ensure their data is protected. helpnetsecurity.com

Mitigating Ransomware Damage
How to Proactively Limit Damage From BlackMatter Ransomware

Logic flaw exists in malware that can be used to prevent it from encrypting remote shares, security vendor says.

The BlackMatter ransomware strain that's been used in numerous attacks against US critical infrastructure entities and other large organizations in recent months has
a serious logic flaw in its code that limits the malware's effectiveness in some situations.

Organizations that can trigger the faulty logic
can potentially mitigate the damage that BlackMatter can cause in their environment, Illusive said in a report Friday.

Illusive researchers discovered the flaw when they observed the ransomware failing to encrypt shares of remote computers in the company's test environment. A closer inspection of the code showed that BlackMatter encrypts other computers in the same network only if the environment is configured in a particular way.

The logic flaw
gives organizations a way to prevent BlackMatter from encrypting file shares, says Shahar Zelig, security researcher at Illusive. darkreading.com

Data security in the age of insider threats: A primer


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How to Prevent iTunes & App Store Purchases

You can prevent your child, or anyone else from being able to install or delete apps, make in-app purchases, and more, in a few simple steps. To prevent iTunes & App Store purchases or downloads, go to Settings and tap Screen Time. Then tap Content & Privacy Restrictions. If prompted, enter your passcode. From there, tap iTunes & App Store Purchases. Choose a setting and then set to Don't Allow. You can also change your password settings for additional purchases from the iTunes & App Store or Book Store. Follow steps 1-3, then choose Always Require or Don't Require. It’s as simple as that!


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Inside the life of an Amazon warehouse manager
'Drinking through the fire hose, underwater, while a group of people try to prevent you from coming up for air'

Amazon warehouse managers describe a tough workplace with "intense pressure" to hit unrealistic goals.

In December 2020, an Amazon warehouse manager sent a blistering critique of the company's cutthroat working conditions to superiors. In the message, reviewed by Insider, the warehouse manager called out the most vexing problems at work, including inadequate training, lack of direction, and long working hours, among other things.

"When I was hired, the term 'drinking from the fire hose' was the way it was described to all what it was like to work at Amazon," the manager wrote. "This was not an accurate description at all. A better description would be something to the tune of drinking through the fire hose, underwater, while a group of people try to prevent you from coming up for air."

The memo was startling enough to grab the attention of Ofori Agboka, an Amazon HR vice president who oversees much of the company's warehouse and delivery operations. In a separate email to his team, reviewed by Insider, Agboka noted that this sentiment could be found at any of the Amazon facilities across the world and asked his colleagues to come up with ideas on how to "overcome many of the points raised" by the warehouse manager. It's unclear what solutions, if any, the team came up with, as no immediate changes were implemented at the time, according to a person familiar with the matter.

The incident gives a rare look into the grueling life of Amazon's warehouse managers, an army of lieutenants who oversee the company's massive network of fulfillment centers and hundreds of thousands of associates in charge of packing and shipping orders. While Amazon's treatment of frontline warehouse workers has drawn media scrutiny for years, the pressure placed on managers — who are directly responsible for pushing associates to meet productivity goals — has largely slipped under the radar.

These managers typically supervise dozens of employees. The managers themselves number at least a few thousand, a sizable portion of Amazon's warehouse workforce. That leaves warehouse managers in a unique spot at Amazon, with both considerable influence over day-to-day operations of its vast warehouse network but also powerless to push back against what some managers call extreme pressure to hit targets within the company's broader retail division. businessinsider.com

Amazon Hiring Spree
Amazon Web Services is on a 25,000-employee global hiring spree this year — here's what it's looking for and how much it pays

Amazon's cloud arm is hiring over 25,000 people this year. Insider broke down what it's looking for.

Amazon's cloud business is the leader in the cloud-computing industry, but to keep that dominance going into 2022, Amazon Web Services needs talent in an increasingly competitive market for people with cloud expertise.

The cloud giant is currently hiring for over 25,000 people as of Tuesday afternoon, according to its own jobs page — up from the some 20,000 roles it was looking to fill as of the summer of 2021.

Insider looked at the open positions, which are located all over the world and many remotely, to get a sense for the top areas AWS is hiring for. The jobs also provide an indication of the cloud unit's priorities as CEO Adam Selipsky enters his first full calendar year as its new leader.

Based on how AWS categorizes positions on its jobs page, the most in-demand area at AWS is software development, with over 7,200 open jobs (up from 5,500 mid-last year), followed by professional services with about 3,800 jobs (slightly down from 4,000 mid-last year), then solutions architects with about 2,300 jobs (up from about 1,500 mid-last year), and, finally, sales and marketing combined, with over 2,000 jobs (up from about 1,200 mid-last year).

And while Amazon doesn't generally list pay expectations alongside its openings, American companies are required to disclose salary information when they apply for H-1B work visas on behalf of "high skilled" current or prospective foreign workers. businessinsider.com

Businesses Weather Pandemic Via E-Commerce, Social Media


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$48,000 of items stolen from Sunglass Hut at Tulare Outlets
A South Valley store became the latest target of California's rash of grab-and-go thefts. Police say just before 2 Monday afternoon, four people stole $48,000 worth of merchandise from the Sunglass Hut at the Tulare Outlets. Officers say a woman created a distraction in the store while three men wearing masks walked in with bags in hand. The men loaded the bags with sunglasses then all four ran out. Investigators say the crime is considered grand theft. The suspects were seen getting into a four-door sedan, possibly with Indiana plates.
Police say the same group could be linked to similar thefts at Sunglass Huts in Fresno, Bakersfield and San Luis Obispo. abc30.com

Folsom, CA: Three arrested after organized grab and run robbery at Kohl's store
A Folsom department store was victim of a “grab and run” robbery, which resulted in the pursuit and the eventual arrest of three bay area residents. At approximately 7 p.m. Sunday night, the Folsom Police Department received a report of the incident taking place at the Kohl’s store on Riley Street Street in Folsom. According to Folsom Police Detective Andrew Bates, there were no weapons or force used to commit the crime.

The suspects had left the store with several thousand dollars of merchandise they grabbed quickly and fled out the door to a vehicle which was soon spotted on Folsom Boulevard. When police attempted to pull the vehicle over, a pursuit ensued. Reaching unsafe speeds of 100 miles per hour, Folsom Police officers ended their chase as the Sacramento County Sheriff’s Office took over the pursuit on Highway 50. Approximately 20 minutes after police had initially attempted to pull the vehicle over, the suspects were detained and taken into custody. According to reports, approximately $2,000 worth of merchandise was recovered from the Folsom incident store. Bates noted that merchandise was also recovered from a Roseville store from a prior incident. goldcountrymedia.com

Nashville, TN: Repeat Nashville Home Depot burglar charged again
A man who police said burglarized a Nashville Home Depot in the past, was charged with the same crimes again on Monday. According to a warrant, on Dec. 1, 2021, James Jones, 58, was seen on camera going into a Home Depot located on Joyce Lane and taking items. Police said he stole a Ryobi generator, a Ridgid saw, Bounty paper towels and toilet paper, totaling $1,107. Authorities said Jones then left the store through the garden center exit without paying. The warrant said Jones was previously arrested and charged with burglary and theft from the same store on July 22, 2021. Jones is reportedly known to the Home Depot loss preventions as they told police they have “dealt with him many times over the years.” In October of 2016, police said Jones was warned to stay away from all Home Depot properties and signed a trespass waiver. Jones was charged with burglary and theft. wkrn.com

Kingston, PA: Police arrest Philadelphia man in dozens of smash and grab of cigarettes
Police in Kingston arrested a man they say may be responsible for nearly a dozen burglaries at stores stealing cigarettes in recent months. Danny Lee Haggard, 54, of Philadelphia, was apprehended after initiating a pursuit in a stolen vehicle from the Convenient Food Mart on Pierce Street that ended with a fight with two officers in a yard of a house on Dennison Street in Forty Fort just after 2 a.m. Monday, according to court records. During the fight, Haggard allegedly grabbed the genitals of an officer and attempted to disarm the officer by grabbing his service revolver. Haggard was handcuffed after he was stunned with a Taser. Police Chief Rich Kotchik said Haggard may be responsible for a dozen or so smash and grab burglaries at stores in the area stealing cigarettes. timesleader.com


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Shootings & Deaths

San Diego, CA: Police shoot, kill robbery suspect who pulled gun
Police on Monday shot and killed a robbery suspect they said he pulled a gun during a confrontation in an alley. Officers were answering a report at around 7:30 a.m. that a man with a knife had robbed a liquor store and moments later they saw a possible suspect in an alley about a block away, police Capt. Rich Freedman said. Three officers confronted the man and shot him when he pulled a handgun, Freedman said. He died at the scene. His name wasn't immediately released. chron.com


Las Vegas, NV: Home Depot employee shot in North Las Vegas store; police seek suspects
A Home Depot employee was shot on the job by two men, according to North Las Vegas police. NLVPD Officer Alexander Cuevas said the shooting happened around 11 a.m. at the Home Depot in the 1200 block of Craig Road near Martin L. King Boulevard. Arriving officers found a man suffering an apparent gunshot wound. The man was taken to University Medical Center, Cuevas said. Police said two suspects entered the store and got into an altercation with an employee. During the altercation, the employee was shot once, Cuevas said. The victim was a member of the store’s loss prevention team, according to his fiancé. Melissa Basso said she got word of what happened when the store manager called her. “He was pepper sprayed and then shot in the side. The bullet just missed his spine, but didn’t his any organs,” she said. Store customers said they were surprised by what happened. “That this happened around here, I was shocked,” said Steve Stewart. Gil Joseph who lives nearby added, “I’ve never felt threatened here.” fox5vegas.com

Los Angeles, CA: 3 Charged With Shooting Into South LA Superior Grocery Store On New Year’s Eve, 6 injured

 



Robberies, Incidents & Thefts

UK: Shocking footage captures Tesco brawl as security guard stops alleged shoplifters
A Tesco security guard is being investigated after shocking footage captured a violent punch up between staff and two suspected shoplifters. The brawl took place inside a Tesco superstore in Aston, Birmingham, when supermarket security tried to detain the alleged thieves. Mobile phone footage, obtained by the Birmz Is Grime blog, captured a shop worker taking a swing at one of the suspects as he pleaded: “Don’t hit me, I’ve got nothing to do with it”. A witness in the store, who wished to remain anonymous, said the brawl broke out after two people were stopped by security guards on suspicion of stealing alcohol. The witness said: “It all got a bit crazy and one of the security guards appeared to be very heavy-handed. “He swung for one of the lads and then elbow dropped the other. His own colleagues had to pull him off at one point. mirror.co.uk


Joliet, IL: $2,500 Jewelry Thief Captured When He Returns To Louis Mall
A 22-year-old Crest Hill man is now in the Will County Jail after Joliet police say Perry Page stole jewelry valued at more than $2,500 from the Piercing Pagoda store in the Louis Joliet Mall earlier this week. Page was captured Thursday when he returned to the mall wearing the same clothes during Tuesday night's crime, according to police.
patch.com

Philadelphia, PA: Robbers threaten Philly 7-Eleven clerks with rifles, steal 2 cash registers
Armed robbers stormed a 7-Eleven in Philadelphia, then stole two cash registers right out of the store. The hold-up happened just before 1 a.m. Tuesday on Oxford Avenue in the city's Frankford section. Police say the trio dressed in black threatened clerks with rifles then ran off, hauling the two registers with them. No injuries were reported.
6abc.com

 



Fire/Arson

Highland, IN: Fire Department investigating suspicious fires inside Meijer store
The Highland Fire Department is investigating three suspicious fires that may have been intentionally set Monday night inside the Meijer store. The grocery and general merchandise retailer, located 10138 Indianapolis Blvd., was evacuated shortly after 9 p.m. after the fires were discovered and quickly extinguished. No one was injured by the fires or in the evacuation, according to Highland Fire Chief William Timmer.

However, Timmer said the combination of multiple fires in different areas of the same store at around the same time is extremely unusual and will be thoroughly investigated.
The Highland Meijer fires follow a similar incident Friday night where two fires were intentionally set inside a Walmart store in Lansing, Illinois, which is located about 8 miles northwest of the Meijer store. Firefighters said the Walmart was considerably damaged at the two fire sites inside the store. Those fires are being investigated as arson, officials said. The extent of the damage to the Meijer store has not yet been determined. nwitimes.com


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C-Store - Miami, FL – Armed Robbery / Clerk wounded
C-Store – Charleston, WV – Armed Robbery
C-Store- Kapolei, HI – Armed Robbery
C-Store – Waldorf, MD – Armed Robbery
C-Store – Santa Fe, NM – Armed Robbery
C-Store – Volusia County, FL – Armed Robbery
Cellphone – Dearborn, MI – Burglary
Clothing – West Palm Beach, FL – Burglary
Dollar General – Erie, PA – Armed Robbery
Dollar General – Richmond, KY - Robbery
Gas Station – Blairsville, PA – Robbery
Gas Station – Volusia County, FL – Armed Robbery
Home Depot – Nashville, TN – Burglary
Jewelry – NYC, NY – Robbery
Jewelry - Jeffersonville, Ohio - Robbery
Jewelry - Tucson, AZ - Robbery
Jewelry - Waldorf, MD - Robbery
Jewelry - Columbia, MD – Robbery
Jewelry - Portland, OR - Robbery
Jewelry - Dearborn, MI - Robbery
Jewelry - Central Valley, NY - Robbery
Jewelry - Glendale, AZ – Burglary
Kohl’s – Folsom, CA – Robbery
Restaurant – Holbrook, NY – Burglary
Tobacco – Kingston, PA – Burglary
Tobacco – Claremont, CA – Burglary
Walmart – Texarkana, TX – Robbery
7-Eleven – Lehigh Acres, FL – Armed Robbery
7-Eleven – Annapolis, MD – Armed Robbery
7-Eleven – Philadelphia, PA – Armed Robbery                                                                                            
               

Daily Totals:
• 23 robberies
• 7 burglaries
• 1 shooting
• 0 killed



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Regional Asset Protection Manager
Central US Remote (Dallas, Chicago, or Houston)
- posted January 6

The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...



Asset Protection Associate
Charlotte, NC - posted January 4

The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors. APAs promote and monitor compliance to Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control. The APA is also required to promote awareness and conduct training...



Regional Loss Prevention Manager
Detroit, MI - posted January 4

Support store and delivery center management in the areas of Workplace safety and Loss Prevention (LP). Assist store and delivery centers in compliance with Safety / LP policies and procedures. Serve as main point of contact as the Safety / LP subject matter expert for stores and delivery centers in the assigned Region. Collaborate with other support staff as needed...




Region Asset Protection Manager–South Florida Region (Bi-lingual Required)
Doral, FL - posted December 21

Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups’ response to critical incidents, investigative needs, safety concerns and regulatory agency visits...



Corporate Safety & Security Leader
San Francisco, CA - posted December 15

RH is seeking a Corporate Safety & Security Leader. The role will lead a team of Safety & Security Associates on our Corporate Campus in Corte Madera, CA. The Leader acts as the key point of contact for safety and security incidents including identifying, investigating, mitigating, and managing risks...

Legends


Regional Loss Prevention and Safety Specialist
New York, NY - posted November 29

You will act as a coach, trainer, mentor, and enforcer to support the risk management program at Legends. Responsibilities can include, but are not limited to: Identify, develop, and implement improved loss prevention and safety measurements with risk management team; Conduct internal audits that have a focus on loss prevention, personal safety, and food safety, and help the team to effectively execute against company standards and requirements...



Safety Director (Retail Background Preferred)
Jacksonville, FL - posted November 3

This role is responsible for developing, implementing, and managing purpose-directed occupational safety and health programs designed to minimize the frequency and severity of customer and associate accidents, while complying with applicable regulatory requirements. This leader is the subject matter expert on all safety matters...

Director, Loss Prevention & Safety
Goleta, CA - posted September 24

The Director of Loss Prevention & Environmental, Health and Safety plans, organizes, implements, and directs HERBL’s programs, procedures, and practices to ensure the safety and security of company employees and property...

Corporate Risk Manager
Hayward/LA, CA - posted October 5

Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...
 



Featured Jobs


JOB TITLE COMPANY CITY/STATE DATE ADDED

Vice President
VP of AP Bath & Body Works Columbus, OH September 13
VP, Global Head of Security & Resilience WeWork New York, NY October 29

Director
Dir. AP Albertsons Companies Englewood, CO January 5
Dir. Global Security APL Logistics Scottsdale, AZ January 10
Dir. LP Ashley Furniture Advance, NC September 7
Dir. AP Burlington New York, NY December 22
LP Director The Company, Retail Gas Stations Upland, CA August 9
Dir. Security Risk Mgmt & Governance Dell Austin, TX November 15
Dir. GME Field LP GameStop Los Angeles, CA December 8
Dir. Assets LP Goodwill of North Georgia Decatur, GA November 22
Dir. AP Goodwill of Greater New York Brooklyn, NY January 10
Dir. Investigations & Fleet Goodwill of Greater New York Newark, NJ October 25
Dir. Safety/Risk Mgmt. Goodwill of SE Louisiana New Orleans, LA April 2
Dir. Security & Compliance Goodwin Recruiting Battle Creek, MI November 15
Dir. LP Lamps Plus Chatsworth, CA December 22
Dir. of Safety Ocean State Job Lot North Kingstown, RI June 1
Executive Dir. AP Panda Restaurant Group Rosemead, CA January 28
Dir. Security Securitas Security Services Cambridge, MA January 10
Security & LP Dir. Tamarack Marketplace Beckley, WV January 5
Dir. Security (Strategic) Walmart Bentonville, AR December 9

Corporate/Senior Manager
Sr. Supply Chain AP Mgr Advance Auto Parts Phoenix, AZ November 4
Mgr Physical Security Lowe's Mooresville, NC December 21
Retail Risk & Compliance Mgr Now Optics Palm Springs, FL December 13
Safety & AP Manager Star Furniture Houston, TX January 10
 

 


 
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Finding the right network into a company is critical if one expects to truly be able to compete in this job market. Going beyond the HR executives and finding the hiring managers and other decision makers and being able to communicate with them or have your network of colleagues communicate with them is important. Managing those communications is no easy task and ensuring that the information is handled correctly and expediently can be delicate.


Just a Thought,
Gus

 

 

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