D&D Daily Mobile Edition

The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source

1/11/19

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'Inside the LPRC IMPACT Conference' 2018
An Eight-Episode Series Presented by Sensormatic

Assessing The Real-World Impact of LP Efforts
The LPRC Delivers Evidence-Based Solutions and Actionable Results

The Retailer's View

The Value - Expectations - Impact
Long-Term LPRC Members Discuss its Role & Impact on the LP/AP Industry

Joe Coll, VP of Asset Protection Operations & Administration, Macy's
Paul Jaeckle, VP of Asset Protection, Meijer Stores & LPRC Vice Chair
Kevin Larson, Senior Manager, AP, Kroger & LPRC Vice Chair

Given the level of disruption going on in the retail industry, the increasing role of technology, the importance of brand reputation, and the impact of social media, the opioid epidemic, active shooters, and cybercrime on retail, it’s never been as important as it is today to find and develop academic solutions that solve or at least help minimize enterprise risk.

In our 5th episode, we speak with Joe Coll, Paul Jaeckle, and Kevin Larson - three tenured members of the Loss Prevention Research Council - who discuss the role and impact the group is having on the industry, as the leading academic resource in the U.S. totally dedicated to the retail LP/AP community.

Learn how the LPRC conference extends well beyond three days, providing a year-long work effort of industry collaboration, working groups, research papers, Store Labs, offender interviews, and more.

Exclusive Sponsor:

See more of our 2nd LPRC series here. Watch our 1st series here.
Take the time to learn. As this is the LP/AP academic "Think Tank".

Top Industry News

Sensormatic Solutions is Fast Forwarding Retail with Smart,
Connected Shopper Engagement
Sensormatic Solutions to showcase new product innovations and concepts at NRF 2019: Retail’s Big Show, Jan. 13-15, at Jacob K. Javits Convention Center in New York City - booth #1919. By combining insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps retailers create unique shopper experiences. From optimizing staffing, ensuring product availability and empowering store associates to connecting customers and merchandise across the enterprise, Sensormatic connected solutions deliver real-time insights to enable successful unified commerce.

Fast forwarding retail with Sensormatic Solutions at NRF 2019:
Sensormatic Solutions continues to expand on its pioneering Sensormatic technologies to help retailers protect and grow their businesses, while creating smart offerings for frictionless shopper experiences. Come see the latest product innovations and concepts leveraging new smart sensors, devices and video technologies, with data at the edge to enable smart decision-making in retail.

Learn more about how these inventory, loss prevention and shopper traffic solutions provide real-world retailer values: businesswire.com

South Korean Firm, Hanwha Techwin Opens New $100M Manufacturing Facility in Vietnam
The company decided in April 2017 to continue the expansion of its global security business by way of $100m investment in the new Vietnam based facility.

The new facility offers Hanwha Techwin the opportunity to considerably increase manufacturing output and reduce costs. Logistics will also be greatly improved, so that orders from the company’s distribution partners are fulfilled more efficiently and on time, the company says.

Bob (H.Y.) Hwang Ph.D., Managing Director of Hanwha Techwin Europe said: “I am pleased to report that a significant percentage of Wisenet video surveillance products will be shipped from Vietnam from the beginning of January 2019. This is a very exciting time for Hanwha Techwin’s security business. professionalsecurity.co.uk

Don't Miss Monday's Live in NYC Episode With Hanwha Techwin America at 11 am EST
With Miguel Lazatin , Director of Product and Channel Marketing and Jordan Rivchun, MBA, Leader, Retail Solutions and Strategy & Business Development for Hanwha and formerly senior LP exec. at DSW. d-ddaily.net

'Live in NYC at the NRF Big Show 2019'

Monday: LP's LIVE Streamed Digital Conference 9 pm to 4 pm EST

The Disappearing Front End
Seamless Shopping & The POS Disruption
It's Only Just Begun

With the mobile consumer clearly in the drivers seat and Amazon 'Go' fueling this new cashierless era, the rush to create the perfect seamless shopping environment that eliminates friction at the checkout, if not the checkout itself, is reaching a fevered pitch never seen before. With some even declaring the front end to be wasted space destined to be better utilized.

This demand for seamless shopping, the technology that delivers it, and the physical changes it creates in the stores is forcing retailers to completely rethink and reinvent the controls, the Loss Prevention policies, and practices, and possibly even have to redefine the acceptable shrink levels.

In this session with Gus Downing, Dan Faketty, VP AP at Southeastern Grocers, Chair NRF LP Council, and Mike Lamb, VP AP at Kroger will discuss the dramatic changes this will have on virtually every Loss Prevention process, control, and investigation. Changing the very core of LP store programs and requiring a different skill set for LP associates.

See this interview and much more Monday at D-Ddaily.net
View our full filming schedule here

Greg Brumley: The 'Un-Security' Guy

“My only regret with my career is that I didn’t find this job 20 years ago, although I don’t think I would have been right for the job if I hadn’t had my experiences along the way,” says Greg Brumley, Vice President of Asset Protection and Facilities for Lululemon, the athletic apparel company that’s based in Vancouver, Canada, with 400 retail stores across North America.

Brumley’s past positions included loss prevention roles and executive protection roles at Walmart U.S. and Walmart Indonesia, Starbucks, T-Mobile and Coinstar. Each role was fulfilling, he notes, as he had opportunities to build loss prevention programs from the ground up.

One of the reasons why he enjoys his current role with Lululemon is the C-suite support. “I’ve got enormous support in the business and strong relationships across all departments. My supervisor and boss is the COO. One of my strengths in this place and one of the reasons I call myself the ‘Un-Security Guy’ is that I’m an easy-going person, and I connect with people, including the people here at Lululemon.”

He also enjoys working in the retail sector, in general, noting, “The security environments for retail mean that you need to keep your risks outside. And that’s difficult, because in the retail world we let our risks inside our front doors every single day. We also get to experience so many different areas, from health and safety, organized retail crime, inventory variance and managing shrink in the retail stores.”

Kroger responds to racial profiling incident in Mesquite, Texas
Kroger Co. has apologized after some of its employees racially profiled a group of teenagers by wrongfully accusing them of shoplifting. The company has also accelerated a sensitivity training program at its stores in the Dallas area.

Kroger officials said in a statement: “We did not live up to our values in this situation.”

Ukiah Swain said four boys – her sons and nephews, all of whom are black – were in a Kroger store in Mesquite, Texas, on Jan. 3 and bought snacks. A Kroger employee called the police on them, suspecting they were shoplifting, but police found they had receipts for the items and had paid for them. They were given a warning for trespassing anyway.

When Swain complained to the store manager, he backed up the employee’s decision to contact police. “He said, ‘They looked like they could be shoplifters,’ and he laughed,” Swain told a Dallas TV station. Zavarion Swain, who’s 16, said the store manager told him, “We’ve had problems with people like you before.”

Officials at Cincinnati-based Kroger, the nation’s largest operator of traditional supermarkets, contacted Ukiah Swain and apologized once they learned of the incident and removed the employees involved from that store until the company investigates what happened. Kroger also said it will accelerate already-planned sensitivity training at the Mesquite store and for the entire Dallas store division. The company told the police it rescinded any complaint from the incident. bizjournals.com

Government shutdown halts FDA food inspections
Raising concerns about safety in the supply chain
The Food and Drug Administration, which oversees 80 percent of the U.S.’s food supply, has ceased all routine inspections of domestic food-processing facilities as hundreds of food inspectors are furloughed because of the government shutdown.

The suspension of routine inspections will most directly impact the FDA’s preventative functions like evaluating the need for recalls. Its outbreak-detection and drug-testing operations should continue unaffected. slate.com

UK: Police advise stores to hire extra security in case of Brexit panic-buying
British police have advised retailers to consider hiring additional security to cope with fears of food shortages and other goods in the event of a no-deal Brexit.

London's Metropolitan Police said concerns about shortages of goods could lead "to a significant increase in customers," in a statement emailed to CNN, and suggests stores should consider planning for extra security.

The statement said that while "no advice has been issued in relation to looting," the police are "having these conversations in order to minimize the demands on policing from any resulting large crowds or queues at shops as part of our regular civil contingency engagement with businesses and partners." cnn.com

Police Crime Investigations Benefiting from Facial Recognition Technology
This is where facial recognition can offer up additional intelligence. These systems can memorize the faces of persons of interest, networks of gang members, wanted criminals and those suspected of involvement in serious violent crimes. Furthermore, these systems don’t need prior personal engagement to recognize an individual and see only data, not gender, age or race.

The technology doesn’t take the decision away from the human police officer. However, it does bring greater transparency and context to the decision-making process of whether a stop and search intervention is justified.

Similarly, the advanced technology can recognize and match an individual seen on a CCTV camera at a crime scene to someone the police encounters on the streets some time later, justifying a stop and search on that individual.

Its ability to check in real time if a person is on a criminal watchlist adds an extra layer to the decision-making process prior to conducting a stop and search, lowering the likelihood of discrimination. Facial recognition thus helps eliminate both weapons and criminals off the streets and potentially prevent crimes before they have a chance to take place. securityinformed.com

Running Into the Nike House of Innovation Future of Retail

By Tony D'Onofrio, Global Retail Influencer

The future of retail includes digitally supported leadership branding coupled with hyper-personalized immersive consumer experiences. Of all the stores that I have visited to date around the world, the Nike House of Innovation in New York City, is the closest example that meets this critical futurist success formula.

Covering over 68,000 square feet (6,373 square meters), this new Nike flagship offers six floors of differentiated physical to digital experiences. Each floor could be a store of its own. Combined, this location is designed to meet the ever changing needs of a digitally empowered consumer. tonydonofrio.com

Innovation Dominates CES 2019 In New Security Technologies
Security is among the defining topics at the Consumer Electronics Show (CES) 2019 this week in Las Vegas. More than 4,500 exhibiting companies are participating, including some 1,200 startups, highlighting the next wave of innovation in consumer electronics – and security.

Twenty-four product categories at CES feature solutions to transform how consumers live, work and play. Technologies being highlighted include 5G connectivity, artificial intelligence (AI), augmented and virtual reality, smart homes, smart cities, and machine intelligence. securityinformed.com

NRF Introduces The Girls’ Lounge at The Big Show
The Girls’ Lounge is coming to NRF 2019. The Girls’ Lounge, powered by The Female Quotient, creates experiential pop-ups at global conferences, corporations and college campuses where women connect, collaborate and activate change together.

This program is open all women in the retail industry who are attending NRF 2019. Attendees will hear exclusive Q&As, have access to networking areas and special experiences including free professional headshots. Separate registration is not required to attend this program. The lounge is open to NRF members, all retailers, and members of the press with a conference badge. risnews.com

Study: 14% of all holiday packages had a delivery problem in 2018
According to Convey analysis, 14% of all holiday packages had some type of delivery problem in 2018. While approximately 22% of shipments for the year occur during the six-week holiday period, the holidays accounted for 28% of the shipping exceptions (such as delays and incorrect addresses) and 21% of the total annual resolutions. chainstoreage.com

DSW To Sell Cannabis-Based Products
Green Growth Brands announced that it has entered an agreement with shoe retailer DSW to sell hemp-derived cannabidiol (CBD) personal care products at select DSW stores throughout the U.S. The products will come from Green Growth’s Seventh Sense brand, which offers high-quality CBD-infused products at affordable prices, including muscle balms, body lotions, body washes and foot creams. The move comes after both companies participated in a successful test phase last fall, selling Seventh Sense products in 10 select DSW stores. During the first 10 weeks, 74.4 percent of products presented on shelves was sold, which exceeded expectations. pymnts.com

Amazon: Acquisitions, Acquisitions, Acquisitions - could include Kohl’s
Amazon’s top 11 moves in 2019 - and beyond. 'Go' Anywhere & Everywhere. ascentialedge.com

Amazon eyes closed Sears stores for Whole Foods expansion

Fitch Ratings names retailers at ‘significant risk of default’

Chico's to close 250 stores over 3 years

Zebra Technologies to Showcase New Solutions that Help Retailers Capture Their Edge at NRF 2019

Smartrac Announces Comprehensive Green Tag Program, Taking a Holistic Approach

Are department stores seeing the Ghost of Christmas Future in bleak holiday results?
The spirit of Christmas present was not too kind to department stores during the 2018 holiday season as earnings reports from J.C. Penney, Kohl’s and Macy’s (never mind the bah-humbugging mess that is Sears) point out. All three chains reported results that were not only below the expectations of Wall Street analysts but well below the growth rate forecast for the retail industry as a whole over the last two months of the year. retailwire.com

Holiday Sales Results
Barnes & Noble Holiday Comp Sales Up 4%
Macy’s November/December Comp Sales Up 1.1%
The Buckle December Net Sales down 6.7%, Comp Sales Down 0.2%

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Spotlight on Intellicheck

Retailers Can Defeat Synthetic Identity Fraud

Synthetic identity fraud is causing serious problems across the retail spectrum. From department stores to convenience stores, the risks are high and the costs skyrocketing as fraudsters use information to obtain credit cards, open store accounts and go on shopping sprees that are seriously damaging to the bottom line. It’s particularly a problem for online and e-commerce retail.

How does it work? Fraudsters take an individual’s personally identifiable information and combines it with made-up information. For example, someone’s legitimate social security number is combined with false information like a fake name and address. No one is going to report being a victim of fraud because it’s a fake persona. The result is a credit account, or a credit card is issued and used to make purchases. No one is paying for the charges to those accounts and, obviously, attempts to collect on those fraudulent purchases go nowhere.

The only way to curb the risk of synthetic fraud is to determine if the customer is who they say they are at the point where the transaction is taking place. Identity authentication is the critical step in determining the legitimacy of the would-be customer.

Intellicheck’s Retail ID SaaS technology solutions are budget-friendly, powerful fraud deterrents that prevent online, mobile or POS fraudulent retail purchases while providing a more engaging customer experience with a comfortable, quick process that enhances consumer confidence.

Retail ID Online, for example, integrates with the retailer’s online purchasing website and seamlessly checks purchasers’ driver licenses for authenticity. Simple, fast and easy to adopt and use, the technology solution guides a customer to capture images of their driver license. The cutting-edge app encrypts the driver license image to strict standards and matches the image against authentic driver license formats. Retail ID Mobile works the same way, using a smartphone to capture the driver license image. With real-time authentication, the purchase can proceed with confidence by the retailer or, if the driver license is flagged as counterfeit, the purchase process is terminated.

No matter what type of fraud a would-be perpetrator attempts, Retail ID products give you the protection you need. They’ve proven 99.9% effective in identity authentication, preventing transactional fraud including fraudulent account openings, account take overs, card not present fraud, gift card fraud, cash off card, and fraudulent check transactions. These state-of-the-art technology solutions are equally effective in preventing pick up in store (BOPIS) and non-receipted return fraud. No matter your size, Retail ID technology solutions will work for you.

For more information visit www.intellicheck.com or call 516-992-1900.

Cutting Through the Jargon of AI & ML: 5 Key Issues
Ask the tough questions before you invest in artificial intelligence and machine learning technology. The security of your enterprise depends on it.

When looking at the artificial intelligence (AI) and machine learning (ML) components of information security products, it's easy to get overwhelmed by the glut of marketing buzzwords. As a decision maker, how do you cut through the jargon to fully understand what you're purchasing?

The key is in asking the right questions before purchasing a product. Here is a short list of key issues to address:

Issue 1: Technical Components - Sometimes vendors make big AI/ML claims but their products only use simple classification algorithms on a single type of data. Buyers need to ask which algorithms and frameworks are being used and whether these are existing algorithms or custom solutions developed by the vendor.

When vendors talk about how they implement AI/ML, buyers can get a better sense of whether they're buying a point solution or a more comprehensive one. Note there is no right or wrong answer here unless a vendor point blank refuses to disclose what goes into its AI/ML. What you're really looking for is transparency and a conversation on how its product will use AI/ML to protect your assets.

See Issues 2-5 here: darkreading.com

Bot Fraud Prevention Council Launches in US
In the US, technology firm Influential has teamed up with a group of agencies and measurement companies, including IRI and Oracle Data Cloud to set up the Bot Fraud Prevention Council (BFPC). The Council's aim is to provide identification, reporting and removal of bot accounts and engagement from marketing campaigns and social media platforms. The group aims to identify and remove any non-human activity on social media platforms, and create a central hub where reporting and methodologies can be continually shared and improved upon. Regular monthly calls and quarterly meetings will be held to discuss best practices, and members will organize and participate in panels at ad industry events. mrweb.com

Study Says Manufacturers Struggle with IoT and Finding Skilled Cybersecurity Staff
Though the manufacturing sector does not attract the sheer volume of total cyberattacks as other areas of the economy, research has shown that coordinated cyber espionage targets manufacturing more than any other sector.

“Three-quarters of U.S. manufacturing firms have fewer than 20 employees and 98 percent have fewer than 500. To shore up the resiliency of the U.S. supply chain, reaching small manufacturers is essential, and understanding their needs and capabilities is a crucial initial step,” says Kevin McDunn, Chief Product Officer of DMDII. securitymagazine.com

How the IoT is transforming the CCTV industry
Organizations of all types and sizes are starting to introduce IoT technology alongside Cloud services to enhance the efficiency of their existing CCTV hardware. There was a notable spike in activity in the months leading up to the enactment of the General Data Protection Regulation (GDPR) given the extra securities that organizations had to achieve. For example, IoT-enabled CCTV equipment allows for visual data to be captured and stored securely off-site for as long as required and viewed remotely by authorized personnel using their smartphone, tablet or PC. Rather than waiting potentially weeks for law enforcement to pick up flash-drives of incriminating footage, the evidence can be emailed directly to them and used straight away.

A further advantage lies in the fact that criminals often damage or destroy CCTV equipment at some point during the committing of a crime. IP CCTV ensures that evidence recorded prior to the destruction of the hardware is both secure and out of reach of the perpetrators. professionalsecurity.co.uk

Cybersecurity in 2019: From IoT & Struts to Gray Hats & Honeypots

Walgreens Tests Digital Cooler Doors With Cameras to Target You With Ads

e-commerce
Sponsored by The Zellman Group

TAG-certified digital channels see less than 1% ad fraud
Online ad fraud is dramatically reduced to less than 1% when advertisers use media channels certified by the industry’s Trustworthy Accountability Group initiative, new research claims.

TAG’s study, carried out by The 614 Group, found the use of TAG-certified distribution channels for digital advertising reduced the level of fraud by more than 94% from the broader industry average (fraud rates reduced from 8.99% to 0.53%).

Four billion ad impressions by three major ad agency holdings groups – Omnicom, WPP and Publicis Groupe – were analysed across some of Europe’s biggest markets: the UK, Germany, France, Italy and the Netherlands. It is the first analysis of the effectiveness of ongoing industry anti-fraud efforts in Europe, TAG said.

The study compared invalid traffic rates in TAG-certified channels against industry norms by measuring ad impressions from January to August 2018. Invalid traffic rates includes "general", such as bots, spiders and other crawlers, and "sophisticated", such as hijacked devices, adware and malware. campaignlive.co.uk

Why Website.com’s Abandoned Cart Recovery Feature Can Significantly Increase Profits For Online Store Owners
Website.com, one of the largest code-free, drag and drop ecommerce builders, is proud to introduce a new abandoned cart recovery feature to help online store owners win back their customers. The abandoned cart recovery feature retains potential customers who leave their website without finishing their purchase.

The abandoned cart recovery feature allows store owners to keep track of potential customers who had placed items in their shopping cart but failed to check out. These consumers often abandon carts without meaning to, and may have simply left the page by accident. Customers may also have had a change of heart, or had become distracted before completing the purchase. Merchants can use the abandoned cart recovery email tool to easily send out a reminder or incentive to shoppers to return to their online store and complete the order. globenewswire.com

Amazon Sending Product Samples to Boost E-Commerce Growth
The company has teamed up with few selected product brands, available on its e-commerce platform, to send free product samples to its customers. With these samples, customers will be able to verify the product before finally purchasing it which will help the company in enhancing shopping experience. This will aid Amazon’s momentum across its massive customer base. zacks.com

E-commerce drives the need for more truckers

Why Holiday Site Crashes Are Still Happening:
Lessons Learned from Black Friday 2018

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent

ORC News
Sponsored by Auror

Six of 7 suspects in custody following $30,000 AT&T burglary and Police chase
AT&T in Beaumont said that equipment and store damages total to nearly $30,000 after seven men burglarized the store shortly after 4 AM Thursday. Six of the seven suspects have been taken into custody-- five to the Jefferson County jail and one juvenile sent to Minnie Rogers Juvenile Detention Center. Lumberton PD and Hardin County PD are still actively searching for the last suspect. LPD says he is not dangerous, but likely tired, muddy and barefoot. kfdm.com

Fresno, CA: Burglary Crew hits over 12 Pharmacies targeting Prescription Cough Syrup
Fresno Police believe they have a burglary ring on their hands. The targets? More than a dozen drug stores so far - including two on Thursday morning. The loot the crooks are after? Prescription cough syrup. The break-ins are happening at different stores throughout the northern portion of Fresno. But during one of the burglaries this morning, officers got a good picture of the pair. During a majority of the break-ins, the thieves are getting away with the highly sought-after prescription syrup Promethezine. But when they can't get it fast enough, officers saw they grab other sought-after items before making a run for it, such as cigarettes. abc30.com

Queensbury, NY: Two Target employees charged with $4,500 theft
Edward K. Marshall, 21, and Fiona L. Nolan, 19, were charged with two felony counts of fourth-degree grand larceny for alleged thefts of $4,479 in Apple product merchandise on Saturday and Tuesday as they worked at the store. Police said the couple, who are boyfriend-girlfriend, took iPads, Apple watches and earbuds while working. Some were sold online, and some were recovered when the Warren County Sheriff's Office was called and began investigating. poststar.com

Portage, IN: Suspected Underwear Shoplifter leads Police on 100 MPH Chase
Panties, bras and other shoplifted items were tossed from a car being chased by police at speeds nearly reaching 100 mph in northwestern Indiana. The Times reports that the driver almost struck other vehicles Wednesday evening before her car tires were shredded by spikes laid across a roadway by police. Four bras, 14 pairs of panties, two candles and some air freshener refills -- all valued at about $445 -- are believed to have been stolen from a retail store in Portage. 13abc.com

Plymouth Meeting, PA: Boscov’s arrests female shoplifter with over $1,000 of concealed merchandise

Guam: Police make 2nd Arrest in $4,700 theft from Home Depot; collusion with HD Associate

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Shootings & Deaths

Morehouse Parish, LA: C-Store Armed Robber with a knife is shot and killed by female employee
The suspect in an attempted robbery at the Cooper Lake Grocery in Morehouse Parish died at an area hospital from injuries sustained in a shooting. Law enforcement has identified the suspect as Barak Dale Milton. Sheriff Mike Tubbs said the incident started shortly after 5 p.m. when the suspect entered the store armed with a knife. Surveillance video at the store helped to verify the initial account provided to police. The suspect pulled up adjacent to the store and left his truck running in the parking lot. When he entered the store, he immediately walked behind the counter and a struggle started with a female clerk. The clerk had a firearm and produced it. The clerk was also shot and wounded. thenewsstar.com

Cleveland, OH: Man fatally shot outside Cleveland grocery store
A 27-year-old man was shot to death Thursday outside Glenville Grocery at around 6pm. He was shot in the chest and the side. cleveland.com

Visalia, CA: Visalia mall shut down after officer-involved shooting
Authorities are investigating an officer-involved shooting that took place at a Visalia mall on Thursday evening. Police said the man was driving a stolen vehicle and was armed with a handgun. Visalia Police had been looking for the man all day and they finally tracked him down to the mall, and surrounded his car with their vehicles in the parking lot. When they asked him to come out of the vehicle, he refused to cooperate and put his car in reverse, backing it up towards officers standing behind him - which is when they fired, Visalia Police Chief Jason Salazar said. The suspect was taken into custody and is recovering at a hospital. abc30.com

Westminster, CO: Suspect shot by Off-Duty officer during disturbance at Ross in the Orchard Town Center
A suspect was shot by an off-duty officer during a disturbance in a shopping center parking lot on Thursday night, the Westminster Police Department said. Two off-duty officers heard a disturbance between a male and a female in the parking lot. The officers tried to intervene and identified themselves. Police said the man jumped into a vehicle and tried to leave and hit one of the officers. At least one of the officers then opened fire. The man then left the parking lot. Police were later notified the man was at a hospital with gunshot wounds. His condition is unknown, but he is expected to survive. kdvr.com

Robberies, Incidents & Thefts

Bryan, TX: Walmart Shoplifting suspect led Police on multi-county chase; ends in head-on crash
2-hour pursuit and manhunt for a shoplifting suspect ended in a head-on collision Thursday night in Bryan. Bryan police first responded a reported shoplifting incident at Walmart on Harvey Mitchell Parkway. Police did not chase the vehicle because Bryan Police Department policy does not allow pursuits for such cases, but a BOLO was issued to surrounding agencies. DPS troopers spotted the truck and continued to chase the suspect into northwest Brazos County. During the chase, the truck was involved in a hit-and-run collision on FM 50 with an 18-wheeler. Around 5:30 p.m., troopers spotted the suspect and chased him back into the city of Bryan. That's when the suspect hit two cars at an intersection. Troopers say the suspect had serious injuries and was rushed to a hospital. A female passenger in the truck was taken into custody. kbtx.com

Las Vegas, NV: Police seek suspect accused of chasing clerk with gun after being caught shoplifting

Memphis, TN: Lowe’s employee accused of stealing $2,400 from store through return scam

Olathe, KS: Police continue investigation into Bass Pro Shop gun theft; New Year’s Eve Burglary

Cheektowaga, NY: Suspect holds-up 7-Eleven in his onesie Pajamas

Cargo Theft

Barrie, ON, Canada: Attempted theft of 2 Tractor Trailer Trucks on the same night
On Thursday, Oct. 11 at approximately 4 a.m., the two suspects attempted to steal a vehicle from a business on Commerce Park Drive, however, were unsuccessful, and left the area at approximately 4:30 a.m. At approximately 5 a.m., two suspects, who are believed to be the same men, were captured on surveillance video at a King Street business, again attempting to steal a tractor-trailer truck. This time the suspects were moderately more successful and were able to remove the trailer and drive the vehicle away. However, using the vehicle’s GPS system, the truck was located abandoned a short distance away, still on King Street. The vehicle’s dashboard had been damaged, in what was believed to be an unsuccessful attempt to remove the GPS tracker. barrietoday.com

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The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

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This job contributes to REI’s success by ensuring the security and safety of your store team and members by providing a presence on REI property and events. Activities include but are not limited to: fostering partnerships with and training store management and staff and taking action to address shrink and security. Models and acts in accordance with REI’s guiding values and mission. Apply now for positions in: Soho, NY Washington D.C. San Francisco, CA Portland, OR Bellevue, WA...

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The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate stores and franchise store operations to improve the safety and training processes. This includes reducing motor vehicle accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance through the implementation of corporate or franchisee plans in accordance with local, state, and federal rules and regulations.

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JOB TITLE	COMPANY	CITY/STATE

LP Specialist District 4	Dillon Stores	Omaha, NE
Security Manager - Warehouse/Fulfillment Center	Dolls Kill	San Bernardino, CA
Regional LP Manager	GameStop	Orlando, FL
LP Operations Manager	H-E-B	San Antonio, TX
Regional Security Manager	H&M	New York, NY
LP Supervisor	Kohl's	Baytown, TX
District 1 AP Specialist	Kroger	Brentwood, TN
AP & Safety Mgr	Lowe's	Upper Marlboro, MD
AP & Safety Mgr	Lowe's	Mobile, AL
Manager, Operations & AP	Macy's	Carbondale, IL
Manager, Operations & AP	Macy's	Orem, UT
Mgr LP 2	Nordstrom	Torrance, CA
Area Manager AP	SamsClub.com	Fort Worth, TX
AP Specialist	Smith's Food and Drug	Bullhead City, AZ
Area AP Manager	Victoria's Secret	Miami, FL
AP Operations Manager	WalMart	Seymour, IN
AP ASM	Walmart	Albuquerque, NM
AP ASM	Walmart	Moon Township, PA

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Creating a Feedback Culture, Be a Mirror and Use these TED Talks to Be More Comfortable Giving/Receiving Feedback

Three Steps For Creating A Feedback Culture
As difficult as it can be to give and receive feedback in real time, a strong feedback culture is important for the growth of any company and its employees. The foundation of a good feedback culture can be found in forming these three pillars. Ask, Listen, Act

How To Be A Mirror, Not A Laser Pointer, When Giving Feedback
Want to enhance your feedback skills? Most of us come at feedback like a laser pointer, zeroing in on an issues and listing what needs to be fixed, instead of a mirror - a reflection of the whole picture. Here's how to enhance your feedback skills by being a mirror. Know the 3 reasons

The Mind Games Of Feedback: What Your Manager Is Struggling To Say And What Do You Want To Hear?
The type of feedback leaders give can influence its effectiveness so here's some help on how to give direct and honest feedback and avoid the mind games that can sometimes ensue. Brief and specific

Have a Complicated Relationship With Feedback? These 4 TED Talks Can Help
It's easy to believe that most people have a complicated relationship with feedback. That's why so many serve "praise sandwiches." If you want to really be better with feedback, use these four TED Talks to help change your mindset, message and method. Get uncomfortable

Tip of the Day
Sponsored by Vector Security Networks

The importance of staying focused and positive in your job search can’t be over emphasized. Even when you’re networking keep it positive and never network without asking for another contact name at the companies you’re looking at. Operators, Human Resource executives, other Loss Prevention executives, anyone that is in a management position with the companies you’re interested in joining. We'd also suggest visiting some stores and trying to meet the Loss Prevention team and finding out more about their LP efforts, structure, management individuals, and just plain getting to know that companies LP culture and never leave without leaving a copy of your resume. Every successful marketing campaign has a grass roots methodology and getting into some stores is just that. If done correctly I assure you the multi unit LP executives will find out who you are and respect you for doing it.

Just a Thought,
Gus
Gus Downing

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