D&D Daily Mobile Edition

The D&D Daily Mobile Edition
LP, AP & Cybersecurity's #1 News Source

1/8/25

Robert Leonard promoted to Senior Manager, Loss Prevention & Business Continuity for Refuel Operating Company
Robert has been with Refuel for more than three years, starting with the company in 2021 as Loss Prevention & Safety Specialist. Before his promotion to Senior Manager, Loss Prevention & Business Continuity, he served as Manager of LP & Investigations. Earlier in his career, he held roles with Publix, JCPenney, Kmart and Target. Congratulations, Robert!

Kevin Griggs, CFI named Field Director, Loss Prevention for EPIC Insurance Brokers & Consultants
Before joining EPIC Insurance Brokers & Consultants as Field Director, Loss Prevention, Kevin spent more than 12 years with GNC, most recently as Sr. Manager, Loss Prevention. With GNC, he also served as Regional LP Manager. Earlier in his career, he held roles with LP Innovations, Fossil and Sears. Congratulations, Kevin!

See All the LP Executives 'Moving Up' Here

Submit Your New Corporate Hires/Promotions or New Position

The LP Community Remembers Gus Downing

LPRC Mourns the Loss of Gus Downing

Gus was an amazing idea, energy, and action leader. He connected people to make things happen as a recruiter, daily update and video publisher, and event coordinator. Gus changed AP/LP for the better. - Read Hayes - Executive Director

I'm saddened to hear of Gus Downing's passing. I had the great fortune to know him as a great leader, advisor and champion for everything we are working to accomplish at the LPRC. Those that had the opportunity to know and work with Gus understand that my description and how I viewed him is inadequate to describe the man and what he meant to the industry we all love. - Chad McIntosh - Chief Operating Officer

I did not get the opportunity to know Gus like Read and Chad did. Nevertheless, it did not take long to recognize that he commanded respect due to his commitment to the loss prevention profession and retail industry. He kept the industry informed, fostered collaboration, and helped many of the people I look up to become the leaders they are today. Gus’s dedication, leadership, and legacy will continue to positively affect so many lives in perpetuity - that is about the best thing anyone can hope for this side of heaven. - Cory Lowe - Director of Research

The LPRC extends our condolences to Downing's family, his D&D community, and the LP Community who were touched and graced throughout his long and decorated career. An Industry Leader who helped shape the LP Industry, Gus Downing will be remembered by the LPRC.

LP Leader's Touching Tribute to 'Uncle Gus' Downing

By Johnny "JC" Custer - Senior Director, Retail Risk Solutions - ThinkLP

I first met Gus Downing in the mid-1990s. It was a brief but memorable occasion. At that point, I had no idea that we would eventually be sitting together for holiday meals at the family dining room table.

Many in our industry today know Gus as the creator and President of the D&D Daily. We older folks, however, remember Gus as a second-generation LP professional, a HUGE personality, and the head of a team that essentially built and shaped the Loss Prevention industry in the '80s, '90s, and early '00s.

You see, Downing & Downing was THE Retail Loss Prevention recruiting firm during those years. Everyone knew Gus and his team. At one point, you couldn't find a retail LP team that didn't have at least one member (or leader) placed by D&D.

The entire team was legendary and in high demand—mainly because they were so in tune with what the industry both wanted and needed.

To be "anointed" or endorsed by Gus (or Chris, Gene, or Jacque, for that matter) was almost like receiving a seal of approval for many of us trying to advance our careers. To me, they seemed almost extraordinary, as though they could shape someone's career with a 30-second phone call.

Read the full tribute here

The U.S. Crime Surge
The Retail Impact

Beating Retail theft Takes a Multi-Faceted Effort
The Importance of Passing Tougher Laws to Combat Retail Theft

By the D&D Daily Staff

Retail theft is a growing issue that undermines businesses, affects consumer prices, and strains local economies. As shoplifting incidents escalate in frequency and sophistication, many retailers and law enforcement agencies are urging policymakers to enact tougher laws to combat this pervasive problem. Stronger legal measures are not only necessary to protect businesses but also to deter organized crime syndicates that profit from these acts.

Stronger laws are essential to addressing this issue effectively. Many states currently treat retail theft under certain monetary thresholds as misdemeanors, providing little deterrence for repeat offenders or organized groups. By raising penalties and lowering the monetary thresholds for felony charges, lawmakers can ensure that repeat offenders face serious consequences. Moreover, legislation that targets organized retail crime networks by penalizing the sale of stolen goods online can disrupt the broader ecosystem enabling these crimes.

Enforcement alone, however, is not the solution. Tougher laws should be paired with preventative measures such as increased funding for loss prevention programs, community engagement, and social support systems. Many shoplifting cases stem from poverty or substance abuse, and addressing these root causes through diversion programs and rehabilitation can help reduce recidivism.

Public-private partnerships also play a critical role. Retailers, law enforcement, and lawmakers must collaborate to implement technologies like surveillance systems and AI-powered analytics that can track and prevent theft. Additionally, raising awareness among consumers about the real costs of retail theft can build public support for stricter measures.

Inaction on retail theft sends the wrong message—to thieves and to law-abiding citizens. By enacting tougher laws, governments can protect businesses, workers, and consumers while safeguarding the health of local economies. Addressing this issue now is essential to restoring trust and stability in communities across the nation.

New Return Fraud Prevention Solution
Riskified and Appriss Retail Announce Pioneering Omnichannel Returns Fraud Prevention Solution

New partnership equips merchants with the ability to combat payments fraud and returns fraud and abuse across the entire customer journey

Riskified, a leader in ecommerce fraud and risk intelligence, and Appriss Retail, a top provider of return and claim authorization solutions, are excited to announce a groundbreaking partnership set to transform the retail landscape. This innovative collaboration aims to address the growing challenges of omnichannel fraud and abuse by integrating comprehensive data on consumer shopping patterns throughout the entire customer journey — both in physical stores and online. From checkout to post-fulfillment, this initiative will deliver real-time protection for retailers across all channels, ensuring a secure and seamless shopping experience for their customers.

A new era in omnichannel fraud prevention

In today’s rapidly evolving retail landscape, ensuring a seamless in-store and online customer experience while safeguarding against returns fraud is paramount. Through this partnership, Riskified and Appriss Retail can leverage their combined data and expertise to deliver a solution that significantly enhances merchants’ ability to prevent fraud and policy abuse consistently across all channels, whether online or in-store, from purchase to return. By joining forces, the two companies have one of the most comprehensive views of consumer behavior available to the retail industry, providing an unparalleled resource for combating retail fraud and abuse.

Key benefits of the partnership:

360-degree view: This joint solution will provide a unique, holistic understanding of a customer’s identity and shopping patterns, stitching together consistent decisions across the customer journey and across all channels.

Omnichannel protection: By integrating Riskified and Appriss Retail capabilities, merchants can confidently prevent fraudulent returns and abusive claims regardless of whether they originated from an in-store or online purchase.

Better customer experience: With an omnichannel view of the customer’s true identity, retailers can deliver superior experiences and robust policies with confidence, ultimately driving higher sales and maximizing profits. apprissretail.com

Now Comes the Hard Part: Enforcement
California city leaders call for 'unified front' enforcing Prop 36
SACRAMENTO, Calif. — Nearly a month after Proposition 36 went into effect in California, leaders from cities across the state are calling for a more unified enforcement of the law. The California Contract Cities Association, which endorsed the proposition, met on the west steps of the California Capitol on Monday.

The organization is calling for law enforcement to take quick action to get Prop 36 fully implemented. "We're actually going to be able to prosecute and hold people accountable," said Jennifer Perez of CCCA. The association said cities are struggling with the rise in retail theft over the past few years.

Across the state, there was a 39% rise in retail theft in 2023, the organization said, the highest level since 2000. In Sacramento alone, businesses have seen a 70% increase.

"We feel that this law will safeguard local economies by imposing tougher penalties on property crimes, combatting the $15 billion annual loss from organized retail theft and protecting small businesses and jobs that are in all of our communities," Perez said.

Prop 36 did not include any new money to help with its implementation. However, supporters said there are already funding opportunities that exist in previously passed state and local legislation. kcra.com

Canada: Shoplifting in Richmond up 25 per cent in 2024: RCMP

St. Paul violent crime drops for second straight year

Retailers Ramp Up Efforts to Mitigate Returns
Returns, ‘shrink’ cost U.S. retailers billions of dollars, NRF reports
Total returns in 2024 were projected to reach $890 billion in 2024. Of the $5.13 trillion in in-store and online sales logged in 2023, returns amounted to $743 billion, according to reports compiled by the National Retail Federation and Happy Returns, a UPS company.

Retailers estimated that 16.9% of their annual sales in 2024 would be returned. In comparison, as a percentage of sales the total return rate for 2023 was 14.5%.

According to the NRF, for every $1 billion in sales the average retailer incurs $145 million in merchandise returns. Online sales incur a higher return rate, with 17.6% or $247 billion of merchandise purchased online returned. That compares to 10.02% for pure brick-andmortar returns (excluding online orders that are returned in-store), or $371 billion.

Retailers have been focused on efforts to mitigate returns.

“Returns play an important role within the retail ecosystem and offer an additional touchpoint for retailers to provide a positive interaction with their customers,” said NRF Vice President of Industry and Consumer Insights Katherine Cullen. “Retailers recognize the value of returns and their integration with brand loyalty, and many are prioritizing their returns capacity to ensure a seamless customer experience.”

Return policies and expectations impact the consumer throughout their shopping experience. Fully three-fourths of all consumers consider free returns a key factor in deciding where to shop, and 67% say a negative return experience would discourage them from shopping with a retailer again.

In response to consumer demand, retailers continue to enhance the return experience for customers. More than two-thirds of retailers surveyed (68%) say they are prioritizing upgrading their returns capabilities within the next six months. In addition, improving the returns experience and reducing the return rate are viewed as two of the most important elements for businesses in achieving their 2025 goals.

However, retailers must balance meeting consumer demand for seamless returns against rising costs. Fraudulent and abusive returns practices create both logistical and financial challenges for retailers. A majority (93%) of retailers said retail fraud and other exploitive behavior is a significant issue for their business. southwestledger.news

Will 2025 Be a Disruptive Year for Retail?
The Top 5 for 2025 Retail Disruptive Predictions

By Tony D'Onofrio - President, Sensormatic

In a year where consumers still fretted about inflation, Santa Claus delivered a solid holiday shopping season. According to a Mastercard Spending Pulse report, total spending this holiday season increased 3.8% over 2023, surpassing the previously forecasted rise of 3.2% and beating last year's increase of 3.1%. For the shopping period between November 1 to December 24, online grew 6.7% while in-store sales grew 2.9%.

On some levels, 2024 was a challenging year for the USA retail industry. According to Coresight, through November 2024, retailers were projected to close over 7,100 stores, a 69% increase over the same period in 2023. Somewhat surprisingly, the top 5 retail chains with the highest number of physical stores closures were Family Dollar, CVS Health, Big Lots, Conn's, and Rue21.

The mixed results fulfill the prophecy by the Economic Intelligence Unit which in 2024 forecast offline retail as cloudy, online retail as stormy, food as cloudy, and non-food also stormy. In December 2024, three other major chains announced either bankruptcy proceedings or liquidation sales: The Container Store, Big Lots, and Party City.

Is another retail apocalypse for physical stores in the 2025 retail horizon? What are the latest growth forecasts for global retail in 2025? What are the top 5 disruptive retail predictions for 2025?

Click here to read Tony's full article

U.S. Businesses Need to 'Do Significantly Better' on Workplace Safety
Room for Improvement in Safety in the Workplace

"Safety first is promoted but supervisors look the other way when deadlines are at risk," says BSI report.

US businesses need to "do significantly better" in supporting workplace safety, according to a recent survey from BSI Building a thriving workplace: The power of a leading well-being program.

“We've normalized a culture where working regularly on weekends is the only way to keep up, where “safety first” is promoted but supervisors look the other way when deadlines are at risk, and where showing signs of stress is viewed as a weakness,” said Xavier Alcaraz, global practice director for Health, Safety, and Well-being, BSI Americas Consulting.

“We've created “wellness” programs that only benefit a few, we’re offering an abundance of vacation time while maintaining strict deadlines, and we’re promoting work-life balance while expecting our workers to do more with less, Alcaraz added. "But here's the truth: it doesn't have to be this way. More importantly, it shouldn't be this way. The evidence is clear – organizations that genuinely prioritize their people through a culture of well-being don't just have healthier, safer employees; they also are more productive, innovate more creatively, and achieve greater long-term tenure and success.” ehstoday.com

Joann closes smattering of locations across US
The stores are being shuttered as part of “routine store location evaluation and optimization,” according to a company spokesperson.

8 retail trends to watch in 2025

What Are the Common Mistakes of New Managers?

All the News - One Place - One Source - One Time

Thanks to our sponsors/partners - Take the time to thank them as well please. If it wasn't for them The Daily wouldn't be here every day for you.

Agilence Remembers Gus Downing:
A Loss Prevention Pioneer

Agilence honors Gus Downing, a loss prevention pioneer, highlighting his impactful contributions and legacy in the LP/AP industry.

It is with heavy hearts that we at Agilence mourn the passing of Gus Downing, a true luminary in the loss prevention (LP) and asset protection (AP) industry. Gus passed away peacefully on Sunday, January 5th, leaving behind a remarkable legacy of leadership, dedication, and innovation that shaped the LP community for decades.

Gus Downing was a pioneer whose influence helped transform the industry. As the co-founder and President of Downing & Downing, Inc., Gus led the way in executive search and consulting, helping retailers staff over 2,800 LP executives and building out LP departments across the country. Over 33% of senior leaders in the Top 100 Retailers owe their positions to Gus’s vision and expertise.

In 2010, Gus launched The D&D Daily, a premier daily digital news source for retail LP/AP and IT security. The D&D Daily aggregates and reports critical industry news from over 2,500 sources and has become a cornerstone for LP professionals, offering insights and information essential for protecting their businesses and communities. Dozens of LP professionals have been leaving comments sharing stories, praise, and condolences on the LinkedIn announcement of Gus’s passing by The D&D Daily.

“Since the very early days of Agilence, we recognized the impact of Gus’s contributions to the loss prevention and asset protection community,” said Agilence CEO Russ Hawkins. “We are proud to have partnered with the D&D and look forward to supporting their mission going forward.”

Agilence has had the privilege of collaborating with Gus and The D&D Daily for many years. Through this partnership, we have witnessed firsthand Gus’s unwavering commitment to advancing the industry and fostering a stronger, more connected LP community. His passion and leadership not only made a splash but changed the tide for countless professionals and organizations.

As we remember Gus, we extend our deepest condolences to his family, friends, and the entire D&D Daily team. We wish them continued strength and success as they carry forward the mission Gus passionately built. His legacy will undoubtedly live on through the ongoing work of The D&D Daily, continuing to educate, inform, and uplift the LP community.

Rest in peace, Gus. Your contributions to the LP/AP community will not be forgotten. agilenceinc.com

NFL Team's Online Store Hacked
Green Bay Packers' online store hacked to steal credit cards
The Green Bay Packers American football team is notifying fans that a threat actor hacked its official online retail store in October and injected a card skimmer script to steal customers' personal and payment information.

The National Football League team says it immediately disabled all checkout and payment capabilities after discovering on October 23 that the packersproshop.com website was breached.

"On October 23, 2024, we were alerted to the presence of malicious code inserted on the Pro Shop website by a third party threat actor," the Packers's Director of Retail Operations Chrysta Jorgensen explains in breach notification letters sent to potentially affected individuals. "Immediately upon learning this, we temporarily disabled all payment and checkout capabilities on the Pro Shop website and began an investigation."

The NFL team also hired outside cybersecurity experts to investigate the incident's impact and find if any customer information had been accessed.

The investigation revealed that the malicious code inserted in the checkout page could steal personal and payment information between late September and early October 2024. However, the Packers say the attacker couldn't intercept information from payments made using a gift card, Pro Shop website account, PayPal, or Amazon Pay.

"We also immediately required the vendor that hosts and manages the Pro Shop website to remove the malicious code from the checkout page, refresh its passwords, and confirm there were no remaining vulnerabilities," Jorgensen added.

"Based on the results of the forensic investigation, on December 20, 2024 we discovered that the malicious code may have allowed an unauthorized third party to view or acquire certain customer information entered at the checkout that used a limited set of payment options on the Pro Shop website between September 23-24, 2024 and October 3-23, 2024." bleepingcomputer.com

Balancing Long-Term Strategy With Immediate Threat Response
eBay CISO on managing long-term cybersecurity planning and ROI
In this Help Net Security interview, Sean Embry, CISO at eBay, discusses key aspects of cybersecurity leadership. He shares insights on balancing long-term strategic planning with immediate threat response, evaluating the ROI of new technologies, and addressing employee cybersecurity fatigue.

As a CISO, how do you balance long-term strategic cybersecurity investments with immediate tactical threat response?

The most important word here is “balance”, and effective cybersecurity programs need to have a longer-term strategy but be nimble enough to deal with an ever-changing threat environment. One can’t exist without the other.

For longer term planning, we maintain a running three-year roadmap we update annually that accounts for changes to the threat and risk landscape, new business priorities and new technologies and capabilities. This gives us a framework for which we can deliver a more specific annual plan that’s dynamic but always aligned to priorities. And our immediate tactical threat response is managed 24x7x365. While usually contained within the team, it can be expanded across the enterprise to deal with any active or perceived threat. We have an active feedback loop where we continuously evaluate our three-year roadmap based on gaps and opportunities discovered as a result of tactical threat response.

How do you evaluate the ROI of adopting new security technologies and frameworks?

Typically, we look at the problem or risk we are trying to solve or prevent, what the impact would be to the business in terms of costs, availability of services, customer trust and other factors. We conduct proof of concepts to test assumptions, and review the feasibility of the implementation at scale, impact on teams, etc. helpnetsecurity.com

Two Largest U.S. Telecom Companies Push Back Against Threat Group
AT&T, Verizon say they evicted Salt Typhoon from their networks

Two of the largest telecom providers in the U.S. said the China-government sponsored threat group is no longer embedded in their networks.

AT&T and Verizon, two of the nine U.S. telecom companies attacked by Salt Typhoon, said they evicted the China-government sponsored threat group from their networks.

“We detect no activity by nation-state actors in our networks at this time,” an AT&T spokesperson said in a prepared statement. A Verizon spokesperson made a similar statement, asserting the carrier has “contained the cyber incident brought on by this nation-state threat actor. An independent and highly respected cybersecurity firm has confirmed the Verizon containment.”

AT&T and Verizon did not say when they ejected the nation-state group from their networks, but declared their networks secure last week. cybersecuritydive.com

UN aviation agency investigating possible data breach

CISA says hack targeting Treasury Department did not impact other federal agencies

Retail's Digital Shift Will Only Accelerate Over Next Decade
The Future of Retail E-Commerce: Trends for the Next Decade
Over the past two decades, retail e-commerce has transformed the way consumers shop, shifting from physical stores to the convenience of online marketplaces. As we look ahead, the next decade promises even more innovation, driven by advancements in technology, changing consumer expectations, and global economic shifts.

Personalization and AI Integration

Artificial intelligence (AI) will continue to play a pivotal role in shaping the e-commerce landscape. Retailers are expected to leverage AI to provide hyper-personalized shopping experiences. Predictive analytics, AI-driven recommendations, and real-time customer support through chatbots will ensure that customers receive tailored experiences, making online shopping more engaging and efficient.

Augmented Reality (AR) and Virtual Reality (VR)

AR and VR technologies are set to bridge the gap between online and in-store shopping experiences. Customers will be able to virtually try on clothing, visualize furniture in their homes, or explore immersive product demonstrations. These tools will reduce purchase hesitation and returns, improving overall customer satisfaction.

Sustainability and Ethical Practices

As consumers become more environmentally conscious, e-commerce companies will need to adopt sustainable practices. From eco-friendly packaging to carbon-neutral shipping options, businesses that prioritize sustainability will likely win customer loyalty. Ethical sourcing and transparency in supply chains will also become critical factors influencing purchasing decisions.

Expansion of Social Commerce

Social media platforms are increasingly integrating shopping features, making social commerce a significant growth area. Platforms like Instagram, TikTok, and Pinterest are blurring the lines between content and commerce, enabling seamless shopping directly within apps. This trend will continue to grow as brands use influencers and interactive content to drive sales.

The Rise of Voice Commerce

With the proliferation of voice-activated devices, voice commerce is expected to become a major component of e-commerce. Consumers will use voice commands to search for products, make purchases, and track orders, making shopping even more convenient.

Globalization and Emerging Markets

E-commerce will further expand into emerging markets, driven by improved internet access and smartphone penetration. Regions like Africa, Southeast Asia, and Latin America will see rapid growth, presenting vast opportunities for retailers to tap into new customer bases.

The next decade of retail e-commerce promises a dynamic mix of technological innovation, customer-centric strategies, and a focus on sustainability. Businesses that adapt to these trends will thrive in an increasingly competitive digital marketplace.

The Amazon-Trump Reset?
The Next Chapter in the Amazon-Trump Reset

The tech company’s deal to release a film on Melania Trump has renewed scrutiny of Jeff Bezos’s efforts to get closer to the president-elect.

Jeff Bezos surprised many when he spoke of his hopes for President-elect Donald Trump’s return to power at the DealBook Summit last month. The duo’s reset took a new twist with Amazon’s announcement that it would release a documentary on Melania Trump shot by an outcast filmmaker, and more tumult at The Washington Post.

But Bezos, like other business leaders, has been moving closer to the president-elect, and the decisions are inevitably being analyzed in that context. nytimes.com

Amazon aims to branch into UK internet market with satellite broadband plan

Greece, NY: Video captures smash-and-grab robbery at Greece Ridge mall jewelry store
Greece police are investigating a brazen smash-and-grab robbery Monday night at Dubai Jewelry at The Mall at Greece Ridge. At 6:44 p.m., eight suspects entered the mall, according to the Greece Police Department, which on Tuesday afternoon posted surveillance video of the incident to social media. Six suspects made their way to the jewelry store near Entrance 8 and two remained near a vestibule. The suspects, who are believed to be 15 to 25 years old and were wearing masks and gloves, jumped the store’s counter, smashed display cases with baseball bats and made off with $90,000 worth of merchandise, police stated. A mall security guard confronted the suspects but was threatened with a bat, police said. In addition to the $90,000 theft, damage to the display cases is estimated to be $3,000. As the suspects fled through the food court toward the exit, another security guard narrowly avoided being struck by a thrown bat, police said. The suspects left in a dark Chevrolet Malibu, later found unoccupied by the Rochester Police Department. democratandchronicle.com

Aurora, CO: Officer injured, 2 in custody for reportedly stealing narcotics from Walgreens
An Aurora Walgreens was robbed Tuesday night and an officer was injured, but police say two suspects from the robbery are in custody thanks to a GPS tracking device. At about 6:48 p.m. on Tuesday, Aurora dispatchers were notified of a “SIERRA” alarm following a robbery at the Walgreens located at 18620 E. Iliff Ave. Dispatchers were told two suspects had robbed the pharmacy minutes before and made off with about $5,000 in oxycontin. APD said that “SIERRA” refers to the GPS tracking device store employees had hidden inside the stolen medication. Oxycontin is the brand name for the narcotic oxycodone, a painkiller only available through prescriptions. Aurora 911 dispatchers were given a live feed for the tracking device and relayed its location to officers, according to a department spokesperson. The suspects were tracked heading to a second Walgreens near the intersection of East Smoky Hill Road and South Aurora Parkway.
When officers arrived at the second Walgreens, the suspects fled on foot. Officers pursued and took both suspects into custody, according to an agency spokesperson. Details about the suspects, including names and ages, were not available Tuesday. However, an officer was injured during the foot chase, and taken to a local hospital for medical care. The extent of the officer’s injuries was unknown as of Tuesday night. kdvr.com

Houston, TX: USPS mail carrier investigated in large-scale mail theft and fraud scheme
A USPS carrier technician is at the center of a large-scale mail-theft and fraud scheme where investigators believe identities were stolen from the mail, according to an affidavit for a search warrant in the case. Cornelius J. Davis is charged with one crime and being investigated for several others, according to court documents. Webster police arrested Davis last month. They said in a press release:

"On Monday, December 9, 2024, at approximately 10:45AM, the Webster Police Department responded to Academy Sports and Outdoors (located in the 21300 block of IH 45 Freeway in Webster, Harris County, Texas) in response to a suspect possibly using stolen credit cards to pick up merchandise. An undercover Webster Detective was posed as an Academy employee when the suspect presented a fraudulent driver’s license. The suspect was identified as Jermain Davis, a 26-year-old Black male, and placed under arrest for tampering with a document (3rd degree felony)."

The press release goes on to confirm that Davis is a USPS employee and that the USPS Office of the Inspector General is investigating. "During the thorough investigation, a search warrant was executed at a storage unit rented by Davis and officers recovered additional stolen merchandise. A second search warrant was executed at Davis’ apartment which resulted in additional stolen merchandise being recovered. Altogether, $7,000 in stolen merchandise has been recovered. fox26houston.com

Palm Springs, CA: Jewelry store owner speaks out after burglary in downtown Palm Springs
A Palm Springs jewelry store owner is sounding the alarm after a brazen burglary hit his shop, leaving him frustrated and calling for police action. James Fausett, Gold Buyers owner, said on Sunday, January 5, his store was targeted. He described the burglary as an elaborate distraction scheme involving three to four individuals. "Two of them enter the store and case the store acting to be interested in high end items/jewelry. During the process they want to see a number of items. They tend to be very touchy wanting to feel all of the items," Fausett said. He said about $30,000 worth of merchandise was taken including large gold chains, bracelets and a 7ct diamond necklace. kesq.com

Southington, CT: Police looking to identify suspect who shoplifted over $4,000 in guitars from Guitar Center

Fresno, CA: Suspects wanted for Armed Robbery at WSS shoe store; pepper sprayed 2 employees

Hagerstown, MD: Police Arrest 57 Individuals As Part of ‘Operation Blue Light Special’

View ORC Archives

Case Goes Public?
Share it with the industry

Submit your ORC Association News

Visit ORC
Resource Center

Shootings & Deaths

Newburgh, NY: One man was shot and killed, another man stabbed at Auto part store
One man suffered a fatal gunshot wound and another was stabbed during a fight between the two men in the west end of the city on Monday. City police found two victims when they responded to a report of a stabbing in an auto parts store in the 500 block of Broadway on Monday. During a fight between the two, one man suffered an apparent gunshot wound and the other suffered apparent stab wounds, police said. Police did not release the names of the two men. The man who suffered a gunshot wound died. The man who suffered stab wounds was treated for what police said appeared to be non-life-threatening injuries. recordonline.com

Bronx, NY: Update: Man sentenced to 40 years to life for fatal shooting of bodega clerk
Tykwan McLeod, 49, was convicted by a jury of second-degree murder, attempted assault in the first degree, and second-degree criminal possession of a weapon. Bronx Supreme Court Justice Ralph Fabrizio handed down the sentence on Monday, which also includes five years of post-release supervision. On February 16, 2021, at approximately 8:40 p.m., McLeod entered K’s Convenient Deli at 8 East Mount Eden Avenue and shot Donte Thomas, 33, in the face without provocation, killing him instantly. Prosecutors said McLeod fired two more shots into Thomas as he fell. The defendant then attempted to flee but was confronted by the store’s owner, who was shot in the chest at close range. The owner and another employee managed to wrestle the gun away from McLeod before an off-duty NYPD Auxiliary Officer secured the weapon. shorenewsnetwork.com

Santa Ana, CA: Man Charged with Fatal Stabbing in Restaurant Parking Lot
A 43-year-old convicted felon was charged Tuesday with fatally stabbing a man and attacking a woman in a Santa Ana shopping center. Justin Anthony Carlin was charged with murder and two counts of assault with force likely to produce great bodily injury, all felonies, with sentencing enhancements for inflicting great bodily injury and the personal use of a deadly weapon. Carlin is accused of killing 43-year-old transient Noah William Ewing on Sunday. Officers were called to a McDonald’s parking lot at 3810 S. Bristol St. about 3 p.m. Sunday, police said. Ewing, who had been stabbed, was rushed to an area hospital, where he was later pronounced dead. mynewsla.com

Louisville, KY: Dispute over french fries leads to Wendy's shooting
Customers of the Dixie Highway Wendy’s near Pages Lane ate lunch in the lobby Tuesday even with bullet holes in one of the window panes. The bullet holes were the result of a shooting before 11 Monday night, which injured one woman. It’s not clear what led to the shooting, but the call originally came in to police as a dispute over fries. “Dispute between customers over fries, subject put hands on the caller, suspect is a black male wearing jeans armed with a gun,” radioed dispatchers to LMPD Monday. Four bullet holes are what’s left visually following the possible dispute over french fries. Police said a 26-year-old woman was taken to the hospital after getting shot in the rear end. It’s not clear whether she was an employee or a customer. The shift manager working Tuesday declined to answer any questions. Neither Wendy’s corporate office nor the franchise running the store answered any questions either. wave3.com

Phenix City, AL: Shooting prompts police presence at Phenix City gas station
Authorities swarmed a Phenix City gas station following a shooting late Tuesday afternoon. Our crew on the scene at Marathon, located at 1701 Crawford Rd., observed blood near the entrance of the convenience store. The owner of the business tells us the incident stemmed from an altercation between two individuals. The area was cordoned off with crime scene tape, stretching from the store to the gas station canopy. Further details about the incident, including the severity of injuries, have not yet been released. wtvm.com

Gwinnett County, GA: Update: Mall of Georgia shooting leaves one injured, 18-year-old arrested
An 18-year-old has been arrested after a shooting that left one person injured at the Mall of Georgia, located in Buford, late Saturday night. Gwinnett County Police have charged the suspect with aggravated assault and possession of a firearm during the commission of a felony. The shooting took place just before 9:30 p.m. when an officer working a security detail inside the mall heard gunshots. The officer quickly ran toward the sound of the shots, where they apprehended one individual who was attempting to flee the scene. The victim, identified in warrants as Joel Lakee Bradford, was rushed to a nearby hospital for medical treatment. Authorities have not provided further details on Bradford's condition but specified in warrants that he was shot in the head. 11alive.com

Gulfport, MS: Authorities searching for suspect after shooting outside MS Coast strip mall
Police are searching for a suspect after a shooting Monday night outside a Gulfport strip mall left left one person in critical condition, authorities said. Gulfport Police were called at 5:51 p.m. to a shooting in the 11320 block of Highway 49, a news release said. “We have not made any arrests, and our detectives are still following leads,” Lt. Jason DuCré said. Authorities found a victim with multiple gunshot wounds in the strip mall’s parking lot, DuCré said. Police said the victim was airlifted to out-of-state hospital. DuCré said police are searching for one suspect who fired at the victim but have not ruled out the chance that others could be involved. Police said the shooting happened after an argument between the victim and suspect. The nature of the argument is unclear. sunherald.com

Robberies, Incidents & Thefts

Los Angeles, CA: Robbery suspect in Southern California flees in driverless Waymo vehicle
A robbery suspect who hit a grocery store in the Fairfax District and attempted to flee in a self-driving vehicle Monday night is in custody, police confirmed to KTLA. Details are limited, but the Los Angeles Police Department said the incident unfolded just before 8:30 p.m. at the Ralphs grocery store located at the intersection of West 3rd Street and La Brea Avenue. Details are limited and it’s unclear exactly what happened inside the store, with police saying the suspect, who stole an unknown amount of merchandise, got into an altercation with the store’s security guard before fleeing in an autonomous Waymo vehicle. There are unconfirmed reports that the suspect used pepper spray to evade the security guard, though police have yet to confirm that specific detail. Responding officers were informed that the suspect fled in a Waymo and were eventually able to locate the autonomous vehicle. According to Waymo, its software is designed to recognize police sirens and lights and “will pull over as appropriate.” ktla.com

Toronto, Canada: Three young teens among four arrested after hammers, masks and a stolen vehicle used in pair of Cellphone store robberies

Boston, MA: Father and son arrested for faking armed robbery at Boston restaurant

None to report.

Submit Your New Hires/Promotions
or New Position
See all the Industry Movement

Feature Your Job Here For 30 Days -
70% Aren't On The Boards
Post your job listing

Featured Job Spotlights

An Industry Obligation - Staffing
'Best in Class' Teams

Every one has a role to play in building an industry.
Filled your job? Any good candidates left over?
Help Your Colleagues - Your Industry - Build a 'Best in Class' Community

Refer the Best & Build the Best
Quality - Diversity - Industry Obligation

Regional Loss Prevention Manager
MD, VA, NC, SC, OH, KY - Posted January 2

The primary purpose of the Regional Loss Prevention Manager is to protect company assets, personnel and customers and reduce shrink by managing and implementing company programs and strategies as directed by the VP Loss Prevention. The Regional Loss Prevention Manager is responsible for the following, in addition to other duties as assigned: Ensure Loss Prevention Programs within the region are consistent with the company's goals and initiatives; Conduct internal investigations and interviews targeting associate theft, fraud and procedural errors...

International Corporate Risk Manager
Inwood, NY - Medley, FL - Miami, FL - Posted December 31

Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries, whether they are to our employees, third parties, or customers' valuables. They include cash in transit, auto losses, or injuries; Investigate all incidents, claims, and losses that may expose the company to financial losses, whether covered by insurance or not. Ensures the execution of established risk or operational policies and procedures associated with risk mitigation...

Regional Asset Protection Manager
Maryland & West Virginia - Posted November 1

The AP Manager will be the primary subject matter expert in regards to the training, auditing, and investigatory needs of Dollar General. Their key efforts are to reduce shrinkage and increase profitability through proactive training mediums, standardized audits and the resolution of internal and external investigations. Management Develop and foster an open line of communication with Operations to support all levels of business dialogue in order to increase gross margin efforts and decrease shrink and related risks...

Associate Full Time, Asset Protection, Wayfair Stores
Wilmette, IL - Posted October 3

As an Asset Protection Host, you will support the Asset Protection and Store Leadership team by contributing to the overall guest experience by welcoming and thanking guests and employees into the retail store. This key role will report to the Asset Protection Lead and Asset Protection Manager. This is a people-facing role and requires the right candidate to be engaging, charismatic, and eager to engage regularly with customers and employees...

District Asset Protection Manager
North Kingstown, RI - Posted September 16

The District Asset Protection Manager at OSJL plays a key role in safeguarding the organization's stores. Through training and program implementation, this role champions a safe working environment and minimizes loss from shrink, theft, and fraud. This role conducts regular store visits, leads investigations, and collaborates with store leadership on best practices for asset protection...

Loss Prevention Specialist
Temple, TX - Posted June 18

The Loss Prevention Specialist identifies various types of losses and thefts, works cross-functionally in a fast-paced environment providing critical guidance to Operations on asset protection and profit improvement initiatives. At The Fikes Companies, our Mission is to build a highly successful company which our employees are proud of, our customers value, and the communities we serve can count on...

Multi-Store Detective (Pittsburgh Operating Market)
Pittsburgh, PA - Posted April 9

Job Summary: Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters. Job Responsibilities: Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment; Utilize CCTV to create video records of incidents requested by law enforcement and internal departments...

Multi-Store Detective (Cleveland Operating Market)
Cleveland, OH - Posted April 9

Multi-Store Detective (Akron/Canton Operating Market)
Akron/Canton, OH - Posted April 9

Featured Jobs

To apply to any of today's Featured Jobs, Click Here

View Featured Jobs | Post Your Job

Accepting criticism and feedback is probably one of the hardest things to do especially if it's unexpected or from an individual or group that's not really informed well enough to offer constructive criticism. Coming from our superiors or client's criticism and feedback can truly be valuable and help mold the path a person needs to take in changing or modifying behavior and improving relationships. It all boils down to whether or not you're willing to accept it and really hear what they're saying or not saying. It's human nature to automatically respond defensively and rationalize what you're hearing thus avoiding having to own it. However, the wise person learns to listen and force themselves not to respond other than to acknowledge that they heard it.

Just a Thought,
Gus

Post Your Tip or Advice!
(content subject to approval)

RCC Retail Secure Conference
March 19

RLPSA Annual Conference
March 30-April 2

FMI 2025 AP Conference
March 31-April 3

NRF PROTECT 2025
June 23-25

See More Events

Recruiting?
Get your job e-mailed to everyone... everyday
Post on our Featured Jobs Board!

Not getting the Daily?
Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter.
Want to know how? Read Here

SUBSCRIBE

FEEDBACK

www.downing-downing.com

Advertise With The D&D Daily