D&D Daily Mobile Edition

The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source

1/8/19

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Sheraton Puerto Rico Hotel & Casino Loss Prevention Team

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Top 5 LPNN Videos of 2018
#1 Most Watched

Critical Incident Management - Technology - Response

Pat McEvoy, Sr. Dir of AP Administration,
Hudson's Bay Company
Bryan Granata, Managing Dir of AP, Saks Fifth Avenue

With lone wolf terrorist attacks happening more frequently in the greater NYC area and active shooter incidents increasing nationwide, the need for critical incident management programs, technology and hardware has never been more important.

Pat McEvoy, Sr. Director of Asset Protection Administration, Hudson's Bay Company and Bryan Granata, Managing Director of Asset Protection, Saks Fifth Avenue, tell us about the preventative measures their stores are taking from training drills and K9 dogs to gunshot detection systems.

Episode Sponsored By

#2 Technology: Redefining Loss Prevention	#3 LP Industry Evolution
#4 Tyco Retail Solutions	#5 Building a Culture of Adaptability and Resilience

See our 'Live in Dallas' Top 5 and 'Live in NYC' Top 5 videos here.

Moving Up
Sponsored by Agilence

Brian Peacock, CCIP promoted to Vice President of Sales, Marketing and Innovation for Sennco Solutions, Inc.
Brian was previously the Director, Business Development & Innovation. He's been with Sennco Solutions, Inc. since 2017, when he started as a Director of Business Software Innovation. He was also the Director of Asset Protection, US Operations for Rent-A-Center for over three years, Director of LP, East for over 5 years, and their Divisional LP Manager. Brian has held a variety of managerial and senior leadership positions for retailers including Office Depot as District LP Manager, Footstar as Regional LP Manager, and FootAction USA as Store Manager. Congratulations, Brian!

Michael Hagenbush, CFI promoted to Director of International Loss Prevention and Compliance for Sherwin-Williams
Previously he was the Director of Corporate Loss Prevention Compliance and Reporting. He has been working for Sherwin Williams' loss prevention team since 2009. He started as a Regional LP Manager for Eastern US and Canada, and quickly worked his way up, holding such positions as Divisional Loss Prevention Manager, Corporate LP Manager, Director of Loss Prevention - Mid-Western Division and Director of Audit and Loss Prevention Integration. He was also an LP Manager for Target and a District LP Manager for Dick's Sporting Goods before starting at Sherwin Williams. Congratulations, Michael!

Greg Long promoted to Corporate Security Investigator for OCS Ontario Cannabis Store
Greg started with Ontario Cannabis Store in 2018 as an Investigator. Previously, he was with Hudson's Bay Company for over eighteen years, holding various roles including Senior Manager of Asset Protection, and Loss Prevention Manager. He was also a supervisor for Risk Protection Management. Congratulations, Greg!

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Top Industry News

Tyco Retail Solutions Shifts Brand to Become Sensormatic Solutions

Johnson Controls today announced a complete rebranding of its Tyco Retail Solutions offerings to Sensormatic Solutions.

As part of the new branding, Johnson Controls will stop using Tyco Retail Solutions to describe the business portfolio, moving to Sensormatic Solutions as the umbrella brand for its portfolio of loss prevention, inventory intelligence and traffic insights solutions. The Sensormatic, TrueVUE and ShopperTrak brands will be maintained to represent the company’s three individual solution sets under the Sensormatic Solutions retail umbrella. Tyco will continue to be the leading security and fire products brand from Johnson Controls that customers have come to rely upon.

Read more in today's Vendor Spotlight column below.

U.K.’s Asda tries data analytics to counter shoplifting and ORC
Shoplifting is retail’s eternal headache. According to NRF’s National Retail Security Survey, there were losses of nearly $47 billion in the United States alone in 2017. It’s a dilemma: The easier products are to access in stores and the more seamless the checkout experience, the greater the conditions for theft.

While putting high-value items like baby formula in locked cabinets may not be convenient for consumers, some retailers choose that rather than see thefts increase. Companies have tried countless methods to counter shoplifting — increased and better trained security staff, hidden cameras, electronic article surveillance — but these can only do so much. That’s where big data comes into play.

With nearly 650 locations, U.K. supermarket chain and Walmart subsidiary Asda has tried to be at the forefront of loss prevention. In 2017 it worked with Tyco Retail Solutions to roll out Tyco’s Shrink Management as a Service technology in its EAS systems.

“If you look at a traditional EAS system, merchandise is tagged with a sensor that’s removed at the purchase. If someone walks out the door with the sensor attached, it sets off an alarm,” says Sean Lee, U.K. retail director for Tyco Retail Solutions. “With SMaaS there’s a capability to collect data about these alarm triggers, which allows a retailer to see trends and act accordingly.” stores.org

Watch LPNN Co-MC Joe LaRocca Preview Next Monday's "Live in NYC"
at the NRF Big Show 2019 Live Stream Event

In a new video, LPNN Co-MC Joe LaRocca previews the "Live in NYC" at the NRF Big Show 2019 live stream event, airing next Monday, Jan. 14 from 9 am to 4 pm ET on D-Ddaily.net.

Joe will join host Gus Downing and Co-MC Amber Bradley for must-see interviews and insights with retail executives and service providers from across the country to talk about the latest tools and techniques being used in the new year.

Among other topics, the series will also discuss how New York City has outpaced Los Angeles as the ORC capital of the country; how facial recognition technology is being used to combat crime, fraud and abuse; and much more!

Learn more about the must-see event here.

NEW PODCAST: A Good 2018 and a Bright 2019 for Retail
Featuring Tony D'Onofrio, Global Retail Influencer

Tony D’Onofrio, CEO of TD Insights, says that retail had a very good year in 2018, especially during the holiday season. He says the department stores struggled through the holiday season, but the rest of retail did extremely well. “2019 will be the year 73 million Millennials will overtake the 72 million Baby Boomers, which was the largest generation,” D’Onofrio says. “and I think that’s a major opportunity for retailers going forward.”

D’Onofrio says that Millennials want experiences more personalized and brands that understand their unique needs, and brands that take advantage of that will succeed. He also says that connectivity with smart phones is going to be more important going forward, especially connecting them to physical stores to create unique personal experiences and even eliminating cashiers. D'Onofrio also discusses the new technologies in Nike's House of Innovation physical retail store and why this model will appeal to millennials. Overall, he is bullish about the future of retail, both because of the booming economy and because of the disruptive innovations already working their creative destruction magic. marketscale.com

Report: Global Commercial Security Market to Reach $187 Billion by 2023
The global commercial security market is anticipated to experience a CAGR of 10% from 2019 to 2023, reaching a size of $187 billion by 2023, as per the latest report by Market Research Future.

Security concerns among large, mid, and small enterprises is the primary driver of the commercial security market. Increasing adoption of technology-driven solutions such as CCTV cameras and analytics are likely to bolster market demand over the forecast period. High risk of theft and need to ensure safety to employees are other factors which can play a major role in the market.

Access control systems are being installed in malls, shopping centers, and other buildings to ensure the safety of employees. Detection and response approaches integrated into company policies to tackle untoward incidents can offer an opportunity for the commercial security market to expand successfully. marketwatch.com

Akamai Acquires Identity Management Firm Janrain
Internet infrastructure giant Akamai Technologies on Monday announced the acquisition of Janrain, a Portland, Oregon-based company specializing in identity and access management (IAM). Janrain pioneered customer identity access management (CIAM), which helps organizations manage and safeguard their customers’ identities. The company’s solutions have been used by some of the world’s biggest brands, including Samsung, McDonald’s, Philips and Siemens. securityweek.com

The Consumer's Role In Battling Fraud
"We even saw the 'going out of business' spike in counterfeit fraud that was anticipated, where fraudsters tried to squeeze that last little bit of momentum before the EMV shift occurred," Moorer said. "Then it died down and shifted to CNP fraud, which today is becoming an increasingly large portion of all card fraud."

And the problem, he added, is likely going to get worse before it gets better, as more and more sensitive consumer data finds its way into the hands of bad actors. Which means the future of fighting CNP fraud will depend on two things: first, helping consumers become their own best data security advocates, and second, introducing stronger, more context-specific fraud prevention tools.

The Consumer As A Frontline Against Fraud

The bad guys, Moorer noted, have data - and lots of it. So much, in fact, that stealing a card or a card number isn't even required to commit fraud at this point.

"Today, a fraudster can apply for an account, get it automatically approved and spend the entire credit line associated with it in less than two minutes - before the issuer has even sent out a plastic card," he pointed out.

Or for the particularly precise, there's always footprint fraud, where a cyber thief uses what they know about a customer's spending habits to keep their fraudulent transactions within that pattern so as not to set off any alarm bells.

And while there are a variety of technological tools designed to make those fraud attempts more obvious - particularly modern rules engines and artificial intelligence - perhaps one of the most overlooked tools in the battle against fraud in a CNP world are the customers themselves. pymnts.com

Processing Chargebacks in a Card-less Society
New payment methods present plenty of opportunities for fraud. As it stands, when a consumer initiates a dispute, the issuer and merchant don’t actually work together to determine the origin of the dispute, leaving each at a significant disadvantage. But data gives them an opportunity to prevent fraud and unnecessary chargebacks, if critical merchant data can be shared between merchant and issuer.

For example, issuers can implement automated solutions which facilitate the sharing of data, such as transactional data from a merchant’s CRM system, or push notifications to merchants to review and resolve disputes faster. And just as machine learning and AI have given rise to new payment methods, so too can they be used in authenticating payments, either through biometrics or behavioural analytics.

But all this technology used to cope with a card-less society will be redundant if the data derived from it cannot be shared with all stakeholders involved in processing a payment to help determine whether the transaction is actual fraud or friendly fraud. finextra.com

Credit cards have become consumers preferred payment source
Americans love credit cards — particularly when shopping in stores. That’s according to a report from Mercator Advisory Group which found that, when consumers were asked to choose their single most preferred payment type in stores, 36% said they preferred credit cards, followed by debit cards (33%) and cash (18%). Three percent said they preferred private-label revolving store cards, and 2% preferred checks.

Debit cards, however, are often preferred for small purchases and everyday in-store spending such as groceries. chainstoreage.com

Sears liquidation threat looms:
Retailer gets extra day to negotiate lifesaving deal
Sears Holdings, which owns Sears and Kmart, will give its chairman and largest investor Eddie Lampert another day to come up with a feasible offer to keep a shrunken version of the company alive, bankruptcy attorney Ray Schrock told a federal judge Tuesday.

Without a deal, liquidation appears imminent. It could even proceed within weeks. That would mean the two chains could soon join the graveyard of deceased American retailers.

Still, the company's assets will be auctioned off Monday, January 14. If Lampert hedge fund ESL Investments can't come up with a $120 million deposit and new deal terms by 4 p.m. Wednesday, liquidators will probably prevail and the company will likely go out of business. usatoday.com

Divisional AP, Operations, Safety Director job - Lowe's - based in Mooresville, NC
Lowe's also posted 22 AP/LP Safety Manager positions and one Regional Investigations Manager position online since yesterday. See today's "Daily Jobs" column below for all the listings.

RILA Launches Ambitious Policy and Operations Agenda for 2019

Beauty Brands files Chapter 11

Amazon adds keyless garage entry for parcel deliveries

The 10 most in-demand skills of 2019, according to LinkedIn

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Spotlight Sensormatic

Tyco Retail Solutions Shifts Brand to Become
Sensormatic Solutions

New branding encompasses Sensormatic Solutions’ vision of fast forwarding retail by powering operational excellence and creating unique shopping experiences

Johnson Controls today announced a complete rebranding of its Tyco Retail Solutions offerings to Sensormatic Solutions.

As part of the new branding, Johnson Controls will stop using Tyco Retail Solutions to describe the business portfolio, moving to Sensormatic Solutions as the umbrella brand for its portfolio of loss prevention, inventory intelligence and traffic insights solutions. The Sensormatic, TrueVUE and ShopperTrak brands will be maintained to represent the company’s three individual solution sets under the Sensormatic Solutions retail umbrella. Tyco will continue to be the leading security and fire products brand from Johnson Controls that customers have come to rely upon.

“True retail innovation and value are created at the intersection of operational excellence and shopping experience,” said Bjoern Petersen, president, Sensormatic Solutions. “Through this brand shift, we will go to market with one of the world’s most recognized retail solutions brands, reinforcing our commitment to providing secure, adaptive retail environments, and more accurate decision making. The Sensormatic Solutions name also provides us with a more dynamic growth profile as we pull all of our solutions under a single portfolio brand and we continue to innovate and build for the future. This is truly an exciting time for our customers, partners, and employees.”

“The move from Tyco Retail Solutions to Sensormatic Solutions is more than a name change,” said Kimberly Warne, vice president, marketing, Sensormatic Solutions. “This is an opportunity to clearly articulate our continued focus and commitment to being a transformational innovator and business partner to the retail industry, while paying tribute to our history and heritage.”

Informed moments of truth
Connecting inventory, shopper and associate journeys with accurate and timely insights creates successful moments of truth that convert shoppers into buyers. The new Sensormatic Solutions helps retailers deliver frictionless, secure, personalized experiences by powering accurate decision-making across the enterprise. Sensormatic Solutions makes connections and bridges gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates and the retail environment. The company protects assets and people by helping to ensure a safe and secure environment throughout the entire customer journey.

Sensormatic Solutions’ scalable solutions and strategic insights enable retailers to confidently move into the future, bringing together online, mobile and in-store shopping for easy, personalized, enhanced experiences that shoppers love. By doing so, retailers can better anticipate change before it happens, so merchandise is available, associates are informed and empowered, and shoppers can safely engage with flexibility and ease.

The Sensormatic Solutions brand will make its debut at the National Retail Federation (NRF) Big Show, Booth 1919, taking place January 13-15 in New York City.

Read the full press release here.

For more information, please visit our press center at news.sensormatic.com.

Security Industry Trends To Be Led By Focus On Cyber Security In 2019
The Security Industry Association (SIA) looks forward to 2019, and it is apparent that physical security is moving into its most formative years. Changes presented by emerging technology, open systems and growing connectivity among devices and sensors will make a big difference for manufacturers, systems integrators/dealers and end users.

With a more open, connected environment comes cyber risk and data privacy concerns – which is why, in SIA’s 2019 Security Megatrends, cybersecurity’s impact on the physical security industry ranks number one on the list. Cybersecurity is affecting all areas of the industry landscape, from security implementation to attracting top talent to the workforce.

The digital transformation we are experiencing impacts many other parts of the security industry as well, bringing opportunities like evolving identity management and collecting and delivering big data to customers. At this critical point in the industry’s development, it is important to embrace change, leverage disruptive technology in ways that give companies a competitive advantage.

This Year’s Security Megatrends

1. Cybersecurity’s Impact on Physical Security: It is important to prioritise cybersecurity for your business, your customers’ business and the vendors with which you work. This trend calls for continual process improvement and investment.

2. Internet of Things (IoT) and the Big Data Effect: The security industry makes use of IoT, analytics, artificial intelligence (AI), robotics and more, and data is coming from everywhere. The industry now faces the challenge of effectively managing and segmenting this information to be pertinent to the user.

3. Cloud Computing: Cloud platforms and applications are becoming prevalent across security solutions. This technology helps security integrators provide managed services and the advantages of off-site systems and services to customers.

4. Workforce Development: With historically low unemployment, finding skilled employees is a challenge to the whole security industry. Security stakeholders need talent with IT, cybersecurity, AI and even privacy expertise, presenting a need to grow students’ interest in the industry.

5. AI: Research firm Gartner predicts a new “democratisation of AI” that will impact more organisations than ever before. Companies are now testing this technology before offering it to customers and exploring how AI data can be used to improve security threat assessment and response.

Read #6-10 here: securityinformed.com

How Neiman Marcus Uses AI To Fight Fraudsters
As online shopping becomes the norm for the modern customer, more luxury retailers are pairing their traditional brick-and-mortar stores — designed to show off the height of luxury — with a just-as-luxurious online presence to match. While this can provide luxury brands with a bump in sales, fraudsters are taking full advantage to hit luxury retailers everywhere they can: online and in-store.

That’s why luxury retailers need to stay on their toes, according to Chief Information Security Officer Shamoun Siddiqui and Director of Security Architecture Kyle Ciborowski of Neiman Marcus. In a recent interview with PYMNTS, Siddiqui and Ciborowski discussed the ways in which Neiman Marcus has upgraded its security measures to keep fraudsters at bay, all while maintaining a seamless customer experience — a feat that’s grown increasingly difficult as fraudsters start to use technologies like artificial intelligence (AI) and machine learning to bypass a retailer’s defenses.

“Luxury retailers typically operate in a ‘high-tough’ environment, designed to be as friction-free for the customer as possible,” Siddiqui said. “Any measure of security introduces friction. So, the challenge is to make security as transparent as possible while still protecting the customer’s personal information.” pymnts.com

To learn more about how Neiman Marcus is protecting against fraud, download the latest Digital Fraud Tracker here.

The FBI is Trying Amazon’s Facial-Recognition Software
3 Weeks of FBI Data Investigation Can Now Be Done in 24 Hours
The FBI is piloting Amazon’s facial matching software - Amazon Rekognition - as a means to sift through mountains of video surveillance footage the agency routinely collects during investigations.

The pilot kicked off in early 2018 following a string of high-profile counterterrorism investigations that tested the limits of the FBI’s technological capabilities, according to FBI officials.

For example, in the 2017 mass shooting in Las Vegas carried out by Stephen Paddock, the law enforcement agency collected a petabyte worth of data, much of it video from cellphones and surveillance cameras.

FBI Deputy Assistant Director for Counterterrorism Christine Halvorsen said Amazon Rekognition could have gone through the same trove of data from the Las Vegas shooting “in 24 hours” - or three weeks faster than it took human FBI agents to find every instance of Paddock’s face in the mountain of video. biometricupdate.com

Bug Bounty Awards Climb as Software Security Improves
Top reward for iOS remote exploit hits $2 million, as companies who sell exploits to national governments have to offer more money to attract researchers to tackle increasingly secure software. Vulnerabilities in messaging applications, such as WhatsApp and iMessage, could earn up to $1 million. darkreading.com

Study: Only 27.5% Of U.S. Retailers Offer BOPIS, Trailing UK, France, Germany

Amazon using customer data to send free samples

Tom's Tek Tip
by Tom Meehan, CFI
Sponsored by Controltek

Reverse Image Search

If you have a photo of a person and want to find out who it is, try https://socialcatfish.com/reverse-image-search. This is a great tool for investigators – all you need to do is upload the image and the site will perform a reverse image search of the publicly available social media sites.

e-commerce
Sponsored by The Zellman Group

The 7 Types of Ecommerce Fraud Schemes You Should Know About
Receiving even one chargeback hurts. Below are the top seven fraud schemes to be aware of to prevent the next fraud attack on your website:

1. Classic fraud.
This type of fraud is generally committed by unsophisticated fraudsters. Stolen credit card credentials are purchased on the dark web, and goods are sent to reshippers in an attempt to retrieve the stolen merchandise. Often, internet proxies are used to mask the international IP where a majority of this type of fraud originates.

2. Triangulation fraud.
An online storefront is created by the fraudster, often on eBay or Amazon, that offers high-demand goods at extremely low prices. The store collects payment for the goods it sells. The fraudster then uses other stolen credit card data and the names collected in orders on his online storefront to purchase goods from a legitimate website and ships them to the customers that purchased on his new online storefront.

3. Interception fraud.
Fraudsters will create orders where the billing and shipping match the address linked to the card. Their goal is to intercept the package in any of the following ways:

● Asking a customer service rep to change the address on the order before shipment.
● Contacting the shipper to reroute the package to an address where they can retrieve the stolen goods.
● In cases where the fraudster lives in close proximity to the cardholder’s billing address, physically wait near the address for the delivery to arrive and offer to sign for the package as the homeowner is not available.

4. Card testing fraud.
This is the practice of testing the validity of a credit card number, with plans to use valid credentials at another website to commit fraud. Fraudsters target websites that reveal a different response for each type of decline.

5. Account takeover fraud.
This occurs when fraudsters get hold of a legitimate customer’s login credentials and take advantage of stored credit cards to purchase goods. An update on the shipping address will usually occur shortly before purchase so the fraudster can retrieve the stolen goods.

6. Fraud via identity theft.
In this case, the fraudsters assumes another person’s identity, creates credit cards in the victim’s name and goes on a shopping spree. This type of fraud is increasing rapidly as the number and scope of data breaches increase. It is also the most difficult to identify as the fraudsters behind identity theft are quite sophisticated.

7. Friendly fraud, also called chargeback fraud.
An online shopper will make a purchase, then issue a chargeback, claiming their card was stolen. The chargeback usually occurs after the goods are delivered. This type of fraud is traditionally not carried out by hardcore criminals but rather by consumers who are clearly aware of what they are doing. This type of fraud is difficult to detect but can often be won via chargeback representing. entrepreneur.com

Indian Government cracks down on Alibaba and Chinese e-commerce sites

New ecommerce FDI policy may cause more trouble for Amazon

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent

ORC News
Sponsored by Auror

Mark Your Calendars: First SDORCA Meeting of 2019 on Tuesday, Jan 15
Please join the San Diego Organized Retail Crime Alliance (SDORCA) for the group's first meeting of 2019 at the Escondido Police Department on Tuesday, January 15th. The meeting will take place from 10:00am – 12:00pm and will include refreshments. Please bring any current case information you would like to discuss with the group. This is always a great opportunity to network with Law Enforcement and Retail Investigators in the area. If you are interested in planning future blitz activity, please email Chris Arbeene at chris_arbeene@anfcorp.com for further details.

Moon Township, PA: Thieves Smash and Grab $20,000 of Dirt Bikes from Motorsports Shop
The burglar or burglars broke into All-Pro Motorsports in Moon Township around 1 a.m. Tuesday and got away with four dirt bikes, valued at over $20,000. Investigators and the store owner are examining the security footage in an attempt to identify the thief. triblive.com

Habitual Retail Theft Suspect Targeted Walmart Stores More Than 20 Times in November
A Spring Hill woman with a history of retail theft convictions was recently arrested by Hernando County Sheriff's deputies for committing more than 20 retail/petit thefts at two Hernando County Walmart stores during the month of November. Michele Lindsay Bowen, was first arrested in Hernando County on 11-27-18 on two counts of Retail Theft, which is a felony due to her prior convictions. Brown has been observed on at the self-checkout scanning items with low priced, incorrect bar code; on one occasion she scanned a .23 cent bar code for $176. 78 in merchandise, she paid .92 cents. The total value of items taken from both Walmart stores totaled nearly $5,000, while she paid less than $100 for all of the items using the self-checkout register. hernandosun.com

Cudahy, WI: People are stealing carts full of merchandise from soon-to-close Kmart
Employee steal $1,700 in cash
Almost adding insult to injury to the failing retail franchise, just a few days apart two groups of people made away with full cartloads of goods without paying. In another case, an employee also stole money and candy from the store. A 17-year-old employee admitted to taking about $1,700 in cash out of registers, as well as a few candy items, over the last few weeks after he was caught on camera. jsonline.com

Wilson County, TN: Sheriff's Office said they've uncovered a Complex Identity Theft scheme after scoping out some Lebanon hotel rooms
Four arrested on a call of stolen credit cards used to book a hotel room. When Police investigated they found Credit cards, Checks and information on 30 victims. wsmv.com

James City County, VA: JCC Police looking for suspected Ralph Lauren Outlet shoplifters
On December 16, an unknown male and female entered the Polo Ralph Lauren Factory Store and placed multiple articles of clothing in an orange Nike shopping bag. Both suspects left the store without paying. wavy.com

Fairbanks, AK: Beaver Sports shoplifter charged with Felony Theft; over $1,000
Cathy Ann Gabriel Slats, 26, of Fairbanks, was charged with second-degree felony theft for allegedly shoplifting more than $1,000 from Beaver Sports on Dec. 21. The charge was filed Dec. 28. newsminer.com

Fairbanks, AK: Home Depot employee charged with $2,000 theft
Zachery T. Merritt, 45, of Fairbanks, was charged with second-degree felony theft for allegedly stealing more than $2,000 from the Fairbanks Home Depot while working there this past fall. The charge was filed Dec. 27. newsminer.com

Pierre, SD: Man with warrant arrested for theft of $400 to $1000 from Walmart; self-checkout bar code switch

Memphis, TN: 2 Arrested After Stealing $300 of merchandise from Kroger They Stuffed Into Backpacks

Orangeburg, SC: Police seeking 2 Walmart shoplifter believed to have stole thousands in jewelry

Beaver County, PA: Beaver Valley Mall thieves flee from State and Local Police in 45 mile chase

Submit your ORC Association News

Visit the ORC Resource Center

Retail Crime News
Sponsored by Security Resources

Shootings & Deaths

DeKalb, GA: 1 killed in shootout with off-duty officer outside Red Lobster
GBI spokeswoman Nelly Miles said a Clarkston police officer working a part-time security job, saw a robbery victim in the parking lot of the Red Lobster and offered help. While assisting him, four people got into a vehicle, drove off and shot at the officer and the victim, Miles said. The officer returned fire, hitting two people in the car. The car crashed in front of a Wendy’s after nearly colliding with a DeKalb County officer patrolling in the area. The driver and a passenger took off running, but officers captured the two who were shot. Both were taken to the hospital, where one of them died, according to the GBI. ajc.com

Brooklyn, NY: NYPD Investigates Reports of Gunshots Fired outside Macy’s at Fulton Mall
The NYPD is investigating reports of shots fired outside the Macy's store at Fulton Mall in downtown Brooklyn Monday afternoon. Law enforcement sources say two groups got into some sort of confrontation, and one person -- believed to be a teenager -- pulled a gun and started shooting at the other group. There was no immediate report of any injuries in what's believed to be a gang-related shooting. nbcnewyork.com

Robberies, Incidents & Thefts

King County, WA: Deputy injured while two of three Safeway shoplifting suspects escape
Deputies are searching for two suspects after a deputy was injured after a shoplifting incident in White Center on Monday evening. Deputies said authorities responded to a report of a shoplift at Safeway. When law enforcement arrived, the suspects were exiting the store and were chased by a loss prevention officer. Two suspects got into a black, four-door car. Deputies said the driver struck a deputy head-on and she was taken to Harborview Medical Center with non-life-threatening injuries. The two suspects in the vehicle drove away and a third suspect was arrested. king5.com

Houston, TX: Eight-month pregnant woman hit with Taser by Police after being accused of shoplifting
Ashley Brown, 29, told ABC13 that she yelled out that she was pregnant but deputies ignored her outside an Academy store last Friday. Instead, a female Harris County deputy, who later denied knowing that Brown was pregnant, deployed her Taser. Harris County Sheriff’s Office spokesman Jason Spencer told the Daily News that a deputy was “alerted to a possible shoplifting suspect” on Friday and approached her as she was leaving the store. The deputy said that Brown refused to go back inside and hit the officer in the head with her purse. nydailynews.com

Erie, PA: Former Dairy Queen Manager charged with $97,000 cash theft
Kelsey E. Szparaga, 24, is accused of misappropriating funds totaling $97,740.37 from the Dairy Queen on Peach St. between Jan. 1, 2016, and Jan. 22, 2018. Third-degree felony counts of theft by unlawful taking, theft by failure to make required disposition of funds and receiving stolen property were filed on Friday. goerie.com

Oklahoma City, OK: C-Store Clerk stabbed several times by accused shoplifter
The store clerk reportedly recognized the person as a shoplifter and confronted them. During the confrontation, the accused shoplifter reportedly pulled out a pocketknife and started stabbing the store clerk, police said. The store clerk was taken to a hospital. The victim's condition is not known at this time. news9.com

Connersville, IN: State Police sergeant bitten by shoplifting suspect trying to flee Walmart in stolen vehicle

UK: Manchester, England: McDonalds, KFC and Burger King raider locked up for 14 years for knife and machete-armed raiders

Sentencings

Conneaut Lake, PA: Jail time for man who stole nearly $12K in lottery ticket and cash from area c-store
Justin T. Foister, 22, was sentenced to serve nine to 24 months less one day followed by five years of probation for a felony count of theft by unlawful taking while he was an employee of the Lakeside Stop-n-Go convenience store in Sadsbury Township. The judge also sentenced Foister to pay a $200 fine and court costs plus $12,052.82 in restitution to the store. meadvilletribune.com

East Huntington Township, PA: Three charged in last month’s Dollar General robbery

Yakima, WA: Man charged in C-Store New Year’s Eve Armed Robbery

St Louis, MO: Man who spent New Year's Day robbing Gas Stations in Ladue and Richmond Heights charged

Home of the Industry's Original
On the Move

Amanda Vickers named Online Fraud Investigator for Lowe's

Jason Montgomery named Territory Asset Protection Manager for Sam's Club

Matthew Rice named District Loss Prevention Manager for Ollie's Bargain Outlet

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Asset Protection Director, Analytics & Fraud Management
Pataskala, OH
The Asset Protection Director, Analytics & Fraud Management will be responsible for leading teams focused on delivering insights and managing fraud risk for the enterprise through the use of advanced technology and statistical analysis. The Analytics & Fraud Management teams will serve multiple internal customers at the Ascena level and within the brands...

District Loss Prevention Manager
Eastern PA/NJ
The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

Retail Security and Safety Specialist
Multiple Locations
This job contributes to REI’s success by ensuring the security and safety of your store team and members by providing a presence on REI property and events. Activities include but are not limited to: fostering partnerships with and training store management and staff and taking action to address shrink and security. Models and acts in accordance with REI’s guiding values and mission. Apply now for positions in: Soho, NY Washington D.C. San Francisco, CA Portland, OR Bellevue, WA...

Regional Safety and LP Specialist
Miami, FL
The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate stores and franchise store operations to improve the safety and training processes. This includes reducing motor vehicle accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance through the implementation of corporate or franchisee plans in accordance with local, state, and federal rules and regulations.

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Daily Jobs
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View our Internet Jobs Archives here

JOB TITLE	COMPANY	CITY/STATE

Asset Control Mgr	BJ's Wholesale Club	Quincy, MA
AP Supervisor	Bloomingdale's	Stanford, CA
Regional LP Manager	Dollar General	Louisville, KY
AP Specialist	Home Depot	Lansdowne, MD
LP Supervisor	Kohl's	Yardley, PA
LP Supervisor	Kohl's	Westampton, NJ
LP Supervisor	Kohl's	Hiram, GA
LP Supervisor	Kohl's	Marietta, GA
LP Supervisor	Kohl's	Cherry Hill, NJ
LP Supervisor	Kohl's	Turnersville, NJ
LP Supervisor	Kohl's	Greenville, NC
AP Supervisor	Louis Vuitton	New York, NY
LP & Safety Mgr	Lowe's	Trotwood, OH
AP & Safety Mgr	Lowe's	Sandy Springs, GA
AP & Safety Mgr	Lowe's	Austell, GA
AP & Safety Mgr	Lowe's	Billings, MT
AP & Safety Mgr	Lowe's	Yakima, WA
AP & Safety Mgr	Lowe's	Tulsa OK
LP & Safety Mgr	Lowe's	Murray, UT
AP & Safety Mgr	Lowe's	Langhorne, PA
AP & Safety Mgr	Lowe's	Portland, OR
LP & Safety Mgr	Lowe's	Cincinnati, OH
LP & Safety Mgr	Lowe's	Maple Shade, NJ
LP & Safety Mgr	Lowe's	Bessemer, AL
LP & Safety Mgr	Lowe's	Columbia, SC
AP & Safety Mgr	Lowe's	Lakewood, WA
LP & Safety Mgr	Lowe's	Fultondale, AL
LP & Safety Mgr	Lowe's	Albuquerque, NM
LP & Safety Mgr	Lowe's	Northglenn, CO
LP & Safety Mgr	Lowe's	Colorado Springs, CO
LP & Safety Mgr	Lowe's	Charleston, WV
LP & Safety Mgr	Lowe's	Harper Woods, MI
AP & Safety Mgr	Lowe's	Allen Park, MI
LP & Safety Mgr	Lowe's	Aurora, CO
Regional Investigations Manager	Lowe's	Glen Allen, VA
Manager, Operations & AP	Macy's	Roseville, CA
AP District Leader	Rite Aid	Nashua, NH
AP ASM	Walmart	Livermore, CA
AP ASM	Walmart	Patterson, CA

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Being in a slump is an absolutely scary place where your brain does more damage than your actions or lack thereof. More mental than anything else, a slump happens to all of us, and getting out of it can look like the longest darkest tunnel you've ever experienced. But remember there's always light at the end of every tunnel and getting focused on that light is the key. And turning it always begins with getting back to basics. Forcing yourself to find that focus and using the basics to get out of the slump is the only way out. Lean on your basics and trust you know them well enough that the old performance will start showing itself, because once they do, you'll find yourself having fun and out of that slump.

Just a Thought,
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Gus Downing

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