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1/6/22 D-Ddaily.net
 

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Are You Going to the NRF Big Show in NYC?

Take the D&D Daily's survey about your plans to attend (or not attend) the NRF Big Show in NYC

The NRF Big Show kicks off from Jan. 16-18 in New York City. For research purposes, the D&D Daily is conducting a survey about whether COVID-19, particularly the Omicron surge, has impacted industry executives' plans to attend.

Take the 30-second survey here

 



Sensormatic Solutions by Johnson Controls Releases 2021 North America Holiday Shopping Recap Based on Shopper Traffic Analytics

Sensormatic Solutions accurately predicted nine out of ten busiest days in the U.S. and five out of five busiest days in Canada

Shopper traffic data indicates that visits to physical stores for the 2021 holiday season accounted for 35.8% of the total season’s brick-and-mortar traffic

Supply chain disruptions shifted shopping earlier in the season, with fewer consumers saving their shopping for the last minute

Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, today released its annual traffic and behavior trends recap for the 2021 holiday season for the U.S. and Canada. This includes the period of six weeks spanning from the Sunday before Thanksgiving Day, Nov. 21, 2021, through Saturday, Jan. 1, 2022. The annual recap is informed by retail traffic data analytics within the company’s intelligent operating platform, Sensormatic IQ.

The final shopper traffic data showed that Sensormatic Solutions initial prediction of the top busiest shopper traffic days in the U.S. aligned with the actual busiest days in stores. Sensormatic Solutions also originally predicted that the 10 busiest shopping days in the U.S. would account for approximately 40% of all holiday traffic. Altogether, the actual 2021 busiest shopping days accounted for 35.8% of the total season’s brick-and-mortar traffic.

Traffic for the full six-week period was down -19.5% in the U.S., compared to 2019, the last pre-pandemic year. This is an improvement from 2020 when holiday traffic was down -33.1% compared to 2019.

Read more here


Security Industry Association Announces Women in Security Forum Power 100

This new initiative will showcase 100 women who are role models, leaders, innovators and influencers in the global security industry.

The Security Industry Association (SIA) has opened the call for nominations for the SIA Women in Security Forum Power 100. New in 2022, this annual initiative presented by the SIA Women in Security Forum will honor 100 women in the security industry who are role models for actively advancing diversity, inclusion, innovation and leadership in the community.

“The SIA Women in Security Forum is proud to introduce the Power 100 program and looks forward to recognizing the inaugural class of honorees at ISC West,” said SIA Women in Security Forum Chair Kasia Hanson. “The Power 100 is a new way for the SIA Women in Security Forum to celebrate the extraordinary leaders in our industry who are raising the bar, breaking barriers and advancing opportunities for women.”

This new recognition program will honor women in security who model leadership, inspire others and shape and transform the industry. The 2022 SIA Women in Security Forum Power 100 will be announced in March. Honorees will be invited to attend a special Women in Security Forum event at ISC West and be recognized during the trade show.

Read more here
 



The U.S. Crime Surge
The Retail Impact


253 Security Guard Deaths in 2021
2021 Security Officer Injury-Death Report Released

The information below consists of the injuries, deaths, assaults, kidnappings and violent attacks against Private Security and Private Police officers in 2021.

This information only includes verified information of “On-Duty” personnel and does not include any information relating to incidents occurring while off-duty. These statistics were curated through official records, news and police reports, corporate communications, and victim statements during 2021.

2021 Officer Line-of-Duty Deaths: 253 Total

Covid-19 - 154
Murders - 84 (91.3% firearm-related)
Motor Vehicle Accidents - 7
Medical Emergencies - 5

Officer Assaults

517 Security Officers Shot
1,308 Security Officer Injuries
1,013 Incidents Involving Firearms
4 Reported Kidnappings (2 Results in Homicides)

Read the full report here

The Ripple Effect of Retail Theft
Shoplifting Is Scaring Retailers. Wall Street Should Worry, Too
Wall Street is desperately trying to figure out where consumer demand is going. Alongside sentiment and sales, there’s another indicator worth watching: shoplifting.

This metric is rarely talked about. It’s uncomfortable for retail executives to acknowledge that their customers or, worse still, their employees are stealing from them. But theft has long been a bugbear for retailers, and it’s now been thrust into the spotlight by a spate of increasingly violent robberies across the U.S.

Although these losses were the work of organized criminal gangs, and far from small-scale pilfering, the two can’t be completely disaggregated. Shoplifting, large and small, tends to rise during times of crisis. As inflation makes things harder for more families, retail theft data will be a telling gauge for consumer distress.

Jack L. Hayes International, Inc., a Florida-based loss-prevention consultancy, has been surveying retailers on theft for 33 years. In 2020, the store groups reported a significant increase in the instances of theft for need. With U.S. food prices rising the most in 13 years in November, expectations are that this will become even more of a problem in 2022.

This comes against the backdrop of a rise in organized retail crime. The Retail Industry Leaders Association, whose members include Target Corp., Best Buy Co Inc. and Walgreens Boots Alliance Inc., estimates that $68.9 billion worth of products were stolen from retailers in 2019, about 1.5% of total retail sales, due to organized gangs. The average amount recovered from apprehended shoplifters has risen sharply since 2016, as raiders have become more prolific, according to Jack L. Hayes. But just a tiny fraction of stolen goods is ever recovered from shoplifters, so overall losses to stores are much bigger.

In the past, stolen goods were often disposed of through flea markets or pawn shops. The explosion in online shopping has made it easier for gangs to resell them without getting caught. Stores are seeing the typical targets go missing — razor blades, infant formula, cosmetics and personal care products can be easily sold off again — but they’re also reporting more theft of larger-ticket items — from designer clothes and handbags to power tools.

Retailers are pressing lawmakers to take shoplifting more seriously. Last month, a letter signed by 20 CEOs urged Congress to pass legislation requiring online marketplaces to collect and verify third-party sellers’ identities and financial details, and forcing high-volume sellers to disclose contact information to consumers.

Even these measures, though, might not be enough to deter theft. The last time consumers were under severe strain — in the wake of the 2007 financial crisis, amid rampant job losses and spikes in prices for food and fuel — shoplifting surged. washingtonpost.com

'A loaded gun in every aisle'
Hy-Vee reveals more information about new retail security team
The shoulder patches say, “A Helpful Smile in Every Aisle,” but the police-style uniforms, complete with belts with holstered taser and possibly handguns, may send a very different message as Hy-Vee deploys a new retail security team in its stores.

The West Des Moines-based supermarket chain will begin introducing its own security force “as part of its ongoing efforts to ensure the health and safety of both its customers and employees,” the company announced in a news release on Dec. 29. The program will roll out throughout 2022, but security teams are already present in some stores.

Internal job postings reveal that security officers will patrol and monitor the premises and “if needed, [apprehend] theft suspects in compliance with Hy-Vee’s standards and guidelines.”

Other listed duties include:

Exhibiting respect, concern and patience in all customer and employee interactions.
Monitors the store property, as well as customer and employee activities
Takes appropriate action to prevent theft; apprehends individuals engaged in theft activity.
Reports any internal theft suspicions and observations to Loss Prevention Area Manager.
Assists Loss Prevention with investigations.
Makes recommendations to Directors regarding loss prevention best practices.
Contacts and coordinates with law enforcement regarding known offenders or suspicious persons
Reports unsafe conditions inside and outside of the store to management.


While the news release did not say whether security team members will be armed, the job posting requires applicants to “be able to demonstrate proficiency with duty weapon” and “to pass [a] designated handgun qualification course.” They must also complete a defensive tactic course.

A video released by Hy-Vee shows the security team members carrying a handgun, taser, pepper spray, two magazine pouches, handcuffs, a flashlight and wearing a body camera. The security officers in the video are also unmasked and do not follow social distancing guidelines.

The stated goal of the new security force “is to create a consistent look for the security team and consistent approach to customer service and security across all of our stores,” according to the news release. Previously, Hy-Vee has used third-party security contractors or off-duty law enforcement in its stores. littlevillagemag.com

Reaction to Florida AG's ORC Push
Florida AG wants tougher sentences for retail thefts. Critics say it barely exists
Florida Attorney General Ashley Moody stood outside of Hialeah City Hall on Tuesday, calling for beefed-up retail theft sentencing guidelines to deter a crime she acknowledged hadn’t really taken hold in Florida. At least not yet.

Surrounded by state and federal lawmakers, the attorney general referenced widely viewed videos of gangs rampaging through retail outlets — the vast majority of them outside of Florida — and called it an “endless cycle of smash-and-grabs.”

And though she said most “organized theft rings” were doing their dirty work in other states, Moody warned that Hialeah and the state of Florida are not immune to “massive, large theft rings” making their way down the state’s east coast.

Florida will never become California,” she said. The governor there has already announced he would add state troopers to fight a retail theft wave that’s playing out in San Francisco.

A draft copy of Moody’s bill, provided to the Miami Herald, shows charges stemming from organized retail theft could be enhanced if prosecutors could prove five thefts were committed within a 30-day period with a total of 10 items taken in a minimum of two locations. Moody said the sentencing guidelines would be left to legislators.

The attorney general didn’t provide numbers showing that retail theft had become a major problem in Hialeah or throughout Florida and she took very few questions before being ushered away. Critics and political foes of Gov. Ron DeSantis called the press conference a grandstanding scare tactic and demanded data to support the need for any new law or task force.

“Is this retail crime the most serious problem we have in Florida right now?” asked Florida Democratic Party Chairman Manny Diaz. “It doesn’t even exist. It’s smoke and mirrors.” Diaz equated it to DeSantis’ anti-riot law, which was temporarily blocked by a federal judge in September, and to the governor’s mention of creating a civilian military force. miamiherald.com

Another California Theft Bill
Assembly Rep. Leader Waldron Introduces Bill to Crack Down on Serial Shoplifters

AB 1597 will increase sentences after fourth shoplifting conviction

As the Globe reported Tuesday, Assembly Bill 1599, authored by Assemblymen Kevin Kiley (R-Rocklin), James Gallagher (R-Yuba City), and Jim Patterson (R-Fresno), would repeal Prop 47, and all changes and additions made by Proposition 47, except those related to reducing the penalty for possession of concentrated cannabis.

Assembly Bill 1603, authored by Assemblyman Rudy Salas (D-Bakersfield), would reduce the threshold amount for petty theft and shoplifting back down to $400 and would re-allow shoplifting to be tried as a felony again but only if the person who did it had prior convictions.

Wednesday, Assembly Republican Leader Marie Waldron (R-Valley Center) announced legislation to impose stricter sentences on repeat or serial shoplifters caught stealing from California businesses.

“AB 1597 will give prosecutors the discretion to charge thieves with three or more prior convictions for theft or receiving stolen property with either misdemeanors or felonies, restoring penalties to pre-Prop. 47 levels for repeat offenders,” Waldron said.

AB 1597 is a more tailored bill, focused on repeat offenders, rather than the first-time shoplifter. There is a significant difference between retail theft used for “resale” such as Louis Vuitton handbags, expensive watches, jewelry, clothing from Burberry, or even a giant shopping bag full of baby formula, and someone stealing food to eat. californiaglobe.com

Former police commissioner warns of new Manhattan DA's soft-on-crime approach: 'Start a recall election now'

Houston leaders blasted for 'social experiment' on bail reform as violent crime spikes


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COVID Update

513.8M Vaccinations Given

US: 58.8M Cases - 853.6K Dead - 42M Recovered
Worldwide: 298.4M Cases - 5.4M Dead - 256.9M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 337  
Law Enforcement Officer Deaths: 584

*Red indicates change in total deaths


Omicron Silver Lining
COVID-19 hospitalization rate down 50% compared to 2021 peak, data shows
The rate of Americans with COVID-19 who are ending up in the hospital has dropped 50 percent compared to the record highs seen a year ago, data shows.

While new coronavirus cases have more than tripled in the past few weeks and are currently averaging a staggering 490,000 per day, hospitalizations are not climbing as fast.

Three percent of those cases are being admitted in hospitals, data from the Centers for Disease Control and Prevention shows.

That rate is down from the 6.5 percent of cases hospitalized at the beginning of 2021 when the average daily case count was roughly 250,000, according to CDC data.

New hospital admissions across the US averaged 14,700 per day last week.

Even though new hospitalizations spiked 60 percent compared to the week prior — they are still down from the peak of 16,500 per day this time last year when the vast majority of Americans were unvaccinated.

While new cases may be exploding as the Omicron variant rages, deaths are stable and are about a third of what was recorded in January last year. nypost.com

Macy's Vaccine Mandate Coming?
Macy’s requests vaccination status of all U.S. employees
Macy’s began requesting the vaccination statuses of employees on Tuesday, a sign it was preparing for a potential mandate of vaccinations or weekly testing ahead of a special Supreme Court hearing about such rules on Friday.

In a memo sent to employees that was obtained by The New York Times, the retailer — which also owns Bloomingdale’s and Bluemercury — told workers in the United States to upload their vaccination statuses to a third-party platform by Jan. 16 “regardless of whether you work in a store, a supply chain facility, an office, or are remote/hybrid.” For employees who say they are unvaccinated, Macy’s said it would “review your submission and you may be contacted by someone from the Colleague Advisory team to discuss next steps.” The company also said it might require proof of negative tests to be uploaded to the same system starting on Feb. 16.

The Supreme Court is scheduled to hold the hearing this week to assess the legality of two measures from the Biden administration: a vaccine-or-testing mandate aimed at large employers and a vaccination requirement for certain health care workers. The retail industry had pushed back on a new rule issued in November by the Occupational Safety and Health Administration requiring companies with 100 or more workers to mandate vaccines or weekly tests, saying it could intensify a labor shortage that many retailers were dealing with during the busy holiday season.

Since then, the Omicron variant has sent global coronavirus cases to record levels, though recent data shows that people infected with it are far less likely to be hospitalized than those infected with the Delta variant, especially if they are vaccinated. nytimes.com

CES 2022 - First Major Industry Event of the Year
Biggest Names in Tech Host Virtual Presentations & Forego CES Altogether
CES is now live in Las Vegas despite the mass exodus of major participants, including Google, Microsoft, IBM, Lenovo, Amazon, Panasonic, Procter & Gamble, General Motors and other brands.

This week, attendees and exhibitors started trickling into the electronics bash. While many of the biggest names in tech decided to host virtual presentations or forego CES altogether, some companies kept their in-person appearances, including Samsung, which will still present its major keynote speech to kick off the electronic’s show on Tuesday.

A slate of programs at CES were absent from Tuesday's schedule as the tech event continues to be upended by the uptick in coronavirus cases. Read more here.

Given the rise in COVID cases and truncated conference, Best Buy cancelled its plans for the trade show.

CES attendees are reporting that safety precautions are being taken seriously with plenty of masking and organizers distributing personal COVID-19 test kits. adage.com

Walmart Temporary Closures for Cleaning Due to COVID
Walmart is taking a more geographically specific approach, temporarily closing Walmart and Sam's Club stores for cleaning, as it has "since shortly after the pandemic's beginning in 2020," according to a company spokesperson.

"This is a proactive measure, based on market-specific data, and is intended to present a safe in-store environment for our associates and customers," the spokesperson said.

The temporary closures typically last a day and a half and the program will remain in place for as long as it's needed, the spokesperson said. "As for any outbreaks, our facilities tend to reflect the communities we serve. Therefore, a rise in positive cases among associates would likely be consistent with any rise in case counts within the surrounding communities." retaildive.com

White House-Retail COVID Testing Agreement
Walmart, Kroger raise at-home Covid test prices after White House agreement expires
Walmart and Kroger raised the price of Abbott's at-home Covid-19 test kit after an agreement with the White House to sell the tests at a reduced price expired, the companies said Tuesday.

The BinaxNOW kit, one of the first at-home tests to be authorized by the federal government, was listed on Walmart's website Tuesday for $19.88, up from $14 last month. Kroger listed the tests for $23.99.

President Joe Biden announced the agreement with Walmart, Amazon and Kroger in September, saying it was part of his administration’s plan to ramp up testing and “better detect and control” the coronavirus variant that then posed the greatest danger — delta.

The three-month agreement to sell the tests “at cost” expired last month, just as the new omicron variant began advancing quickly across the U.S. A spokeswoman said in an email Tuesday that unlike other retailers, Walmart continued selling the product for $14 through the holidays. nbcnews.com

Starbucks Employees Walk Out Over COVID
Buffalo workers at only unionized U.S. Starbucks walk out over Covid, staffing concerns
Workers at a Starbucks store in Buffalo that last month became the chain's only company-operated U.S. store to be organized walked out Wednesday to protest what they viewed as unsafe Covid-19 levels that have left the location short-staffed.

About one-third of the location's workers are in self-isolation because they tested positive for Covid-19 or were exposed to the virus.

Borges said Starbucks has rolled out additional steps to keep employees safe and comply with the latest federal guidelines. That includes allowing stores to adjust service options based on case counts and the virus' effect in the market. Retail leaders, he said, are allowed to modify operations locally – including temporarily closing a store, changing a store's hours or adjusting to grab and go – based on data they have access to on community spread, partner exposures, mandates and health guidance. buffalonews.com

Workplace Vaccine Mandate Faces Uphill Battle In Supreme Court
Pandemic-wary U.S. Supreme Court to weigh Biden vaccine mandates
The U.S. Supreme Court, which has restricted its own operations during the COVID-19 pandemic, is preparing to decide whether to block President Joe Biden's vaccine mandates for large businesses and healthcare workers in a test of presidential powers to address an unyielding public health crisis.

The court will hear in-person arguments on Friday on emergency requests in two separate cases by challengers including business groups, religious entities and various Republican-led U.S. states for orders blocking the vaccine requirements, with rulings expected in short order. The challengers maintain that Biden and his administration have overstepped their authority.

The court's 6-3 conservative majority in the past has shown skepticism toward sweeping actions by federal agencies.

Decisions against Biden could hamstring his ability to take broad action to tackle a pandemic that already has claimed the lives of roughly 830,000 Americans, with COVID-19 cases driven by the coronavirus Omicron variant soaring nationally. reuters.com

California extends face mask mandate amid record COVID cases

Postal service concerned vaccine mandate will slow deliveries

Minneapolis, St. Paul reinstate indoor mask mandates today at 5 pm

Coronavirus and influenza co-infections reported as omicron surges


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Retail Trends in the New Year
10 retail trends to watch in 2022

Last year upended some trends and accelerated others. What will 2022 bring for retailers?

As we look to the year ahead, we’ll be keeping our eyes on how the pandemic continues to impact retailers, along with these 10 trends.

Retailers (if they’re smart) invest heavily in their supply chains

The world’s supply chain underwent massive stress in 2021, unlike anything in modern commerce in its breadth, depth and pervasiveness. COVID-19 outbreaks, demand surges, capacity shortfalls, labor shortages and other confounding factors scrambled the ability of many to fully stock their shelves. Freight congestion could ease in 2022, but various pressures and high costs could persist beyond the year.

Retailers must rethink their relationship with workers

Rare was the retail earnings call that didn’t mention labor in 2021. Retailers struggled not only to staff their stores but also their warehouses and logistics functions, adding to the industry’s supply chain woes for the year. If labor remains tight in the U.S. in 2022, retailers may need more than creative perks to win recruits. The industry’s long-standing relationship with those that staff its stores and distribution centers may be up for renegotiation.

How last year’s flood of IPOs will shake out
Will apparel's comeback stick?
Inflation could come for consumers’ discretionary funds
Retailers get money from other services
Brands strive for the right balance of wholesale and DTC
The purpose of a store continues to evolve
In a quest for greater market share, private labels continue to proliferate retaildive.com

Put the focus on business continuity planning
The COVID-19 pandemic has provided an opportunity for fine-tuning operational and response procedures when it comes to business continuity and crisis response, and many companies are all the better for it.

Experts are discovering in the wake of the global COVID-19 pandemic that former or existing strategies for handling disasters, whether natural or human-caused, are insufficient going forward. While this pandemic has caused serious disruption globally, it has also provided a tremendous opportunity for fine-tuning operational and response procedures, thus strengthening rather than weakening the present structures. In many cases, forced changes have turned out to be better business models.

Lessons Learned from COVID-19 - Continuity Best Practices - The Future of Business Continuity

“Business continuity itself is such an important topic regardless of the size of the business,” Collison says.

It is also clear that constant reviewing and adjusting are essential. “We used to update every two or three years,” Clay says, “but now we know this must be done every six months, with virtual updates being done continuously.

Updating includes weeding out what is not essential/critical and constantly reevaluating that, according to Kelly.

The massive array of tools now available to businesses has made continuity planning a lot easier. “Technology has been a game changer in this space in that it supports collaboration, updating and testing better than it ever has,” Collison says.

These security leaders agree that the most important thing learned is the necessity of reviewing their BCP often and on a regular basis, not just every few years. It’s also essential to test the organization’s BCP by conducting annual exercises to reveal gaps or issues. This should include regular virtual testing as well. securitymagazine.com

Nike-Lululemon Lawsuit
Nike Sues Lululemon for Patent Infringement Over Mirror Fitness Technology

Sneaker giant says apparel maker’s fitness device and apps use technology invented and patented by Nike

Nike Inc. filed a lawsuit alleging Lululemon Athletica Inc.’s Mirror home-fitness device and applications infringe on the sneaker company’s portfolio of patents.

Nike says the Mirror Home Gym and apps use technology that the sneaker giant invented and patented, including a device that prompts users to exercise, monitors their heart rate and collects data on their activity, among other functions, according to the lawsuit, filed in the Southern District of New York.

Nike said it sent a notice to the yoga pants maker on Nov. 3, citing a list of patents it owned that were allegedly being used by the Mirror device and its apps. A response from Lululemon’s lawyer, filed as an exhibit by Nike, said that after reviewing Nike’s letter the company didn’t believe that the Mirror or its apps were infringing on the patents.

“The patents in question are overly broad and invalid. We are confident in our position and look forward to defending it in court,” said a spokeswoman for Lululemon in a statement.

Lululemon is also involved in a legal battle with Peloton Interactive Inc., in which the apparel maker accuses Peloton of copying the designs of its workout leggings and bras. wsj.com

Target Bests Walmart, Best Buy in Holiday Foot Traffic
Target Holiday Shopper Traffic Growth Topped Walmart, Best Buy -Data
Shopper foot traffic grew at Target during the recent holiday season compared with two years earlier, while visits to both Walmart and Best Buy stores fell overall, according to data provided exclusively to Reuters measuring shopper visits from Nov. 1 to Dec. 25.

The store data could provide early clues to help investors separate winners from losers after a holiday season marked by the coronavirus pandemic and inventory shortages arising from a supply chain logjam.

Shopper traffic at Target stores rose 6.2% through the holiday period compared with two years ago, pre-pandemic, according to Placer.ai, a research firm that collects anonymized location data from 30 million mobile devices across the country. At rivals Walmart Inc and Best Buy Co Inc, traffic declined by 0.1% and 11.5%, respectively, the data shows. money.usnews.com


LPF Announces LPC & LPQ Professionals for December
The Loss Prevention Foundation would like to recognize and congratulate the following individuals who successfully completed all of the requirements set forth by the board of directors to be LPQualified (LPQ) and/or LPCertified (LPC). View Full List Here



Macy’s is closing some stores in 2022. Here’s the list



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Reducing Third-Party Risk with Continuous Monitoring

Learn how to reduce third party risk by developing a comprehensive audit system, continuously monitoring, and assigning ownership within your internal staff.

According to a recent study by SecureLink and Ponemon Institute, 51% of organizations have experienced a data breach caused by a third-party. Despite the growing risk third parties pose however, many companies are still not making securing these relationships a priority. The key to effectively mitigating your third-party risk is making it a continuous process, with key controls and clear ownership for third-party relationships within your organization.

Conduct an Initial Audit of the Third Party

Yes, you should ensure during the contract signing that security expectations are set, and penalties are put in place for failure to comply with security expectations. You want to mitigate your organization’s liability in the event a breach does occur. It is a good idea to investigate the insurance policies of the vendor as well, but you also need to conduct an overall assessment of the security practices of the third-party. Conducting a risk assessment using a questionnaire that utilizes established security standards will help you understand the level of risk the third-party is bringing to your organization. In addition to helping to understand the levels of risk, an assessment will help you understand the vendor’s processes in the event of a breach. Who will it be reported to? Will you be notified? This type of information is critical in developing your own incident response plan for a breach due to a third-party.

Ongoing Monitoring

Once the contract is signed and the initial assessment is complete, continue to monitor whether the third-party is complying with any contractual security obligations and they are meeting regulatory requirements for data protection.

Collaboration

Another limitation putting organizations at risk is simply lacking someone specified to manage these vendor relationships and network access. Different stakeholders within your organization may be managing these various relationships, which can make it difficult to have a comprehensive inventory. There needs to be collaboration internally to determine who is responsible for third-party risk management. There also needs to be collaboration between your team and your counterparts at your third-party vendors, which is easier with a defined point of contact, particularly for tasks such as the security assessment, which can often be a bit of a back and forth. rhisac.org

RH-ISAC's 2021 Year in Review

RH-ISAC reviews the highlights from 2021 including the success of our virtual events, the creation of our new podcast, and global expansion to include our members in the Asia-Pacific.  Watch here
 



Retailers Impacted in Credential Stuffing Attacks
Over 1.1M online credentials found in NY AG credential stuffing investigation
A months-long investigation into credential stuffing attacks by the New York attorney general’s office found credentials for more than 1.1 million online accounts at 17 major retailers, restaurant chains and food delivery services in internet forums, the agency announced Wednesday.

Each of the unnamed companies was notified and took steps to protect impacted customers, the AG’s office said in a statement accompanying a 15-page report on the investigation. All of the companies’ investigations into the matter revealed that most of the attacks had not previously been detected, and each company either implemented or made plans to implement additional safeguards, the agency said.

None of the affected organizations were named in the report.

“Businesses have the responsibility to take appropriate action to protect their customers’ online accounts,” New York Attorney General Letitia James said in the statement.

Credential stuffing refers to instances when an attacker relies on username and password combinations stolen from one website to attempt logins to various other websites.

This kind of targeting leverages the bad habit of using one username and password combination across multiple sites. Easily accessible software enables attackers to automate login attempts on a massive scale, so even relatively rare success rates sometimes translates into thousands of breached accounts.

If successful, hackers can make fraudulent purchases using stored credit card information, steal gift cards, target the customers directly in phishing attacks or sell the customer login and personal data to someone else.

In 2020 there were 193 billion credential stuffing attacks globally, according to research from Akamai, a major content delivery network. The attorney general’s report cited data from 2017 putting the annual cost to companies at $6 million in the form of application downtime, lost customers and increased IT costs. cyberscoop.com

State-Sponsored and Cyber-Criminal Attackers
Log4j flaw attack levels remain high, Microsoft warns

Organizations might not realize their environments are already compromised.

Microsoft has warned Windows and Azure customers to remain vigilant after observing state-sponsored and cyber-criminal attackers probing systems for the Log4j 'Log4Shell' flaw through December.

AdvertisementDisclosed by the Apache Software Foundation on December 9, Log4Shell will likely take years to remediate because of how widely the error-logging software component is used in applications and services.

Microsoft warns that customers might not be aware of how widespread the Log4j issue is in their environment.

Over the past month, Microsoft has released numerous updates, including to its Defender security software, to help customers identify the issue as attackers stepped up scanning activity.

"Exploitation attempts and testing have remained high during the last weeks of December. We have observed many existing attackers adding exploits of these vulnerabilities in their existing malware kits and tactics, from coin miners to hands-on-keyboard attacks," the Microsoft 365 Defender Threat Intelligence Team and the Microsoft Threat Intelligence Center (MSTIC) said in a January 3 update.

Microsoft said customers should "assume broad availability of exploit code and scanning capabilities to be a real and present danger to their environments." Hence, it's encouraging customers to utilize scripts and scanning tools to assess their risk and impact. zdnet.com

FTC warns of potential penalties for firms that fail to fix Log4j software flaws
The Federal Trade Commission Tuesday warned companies that if they fail to take action to remedy a major recent software vulnerability in open-source software tool Log4j, there could be legal repercussions.

“When vulnerabilities are discovered and exploited, it risks a loss or breach of personal information, financial loss, and other irreversible harms,” the agency warned. “It is critical that companies and their vendors relying on Log4j act now, in order to reduce the likelihood of harm to consumers, and to avoid FTC legal action.”

Log4j is ubiquitous in software used throughout the technology industry, and is found in products built by companies including Amazon, Google and Microsoft. The widespread use of such technology has made it difficult to identify potential victims. At the same time, the popularity has made it an easy target for a range of cybercriminals to exploit. cyberscoop.com

New Attack Campaign Exploits Microsoft Signature Verification


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Curbing Cannabis ORC
Organized Crime in the Cannabis Industry
Organized crime is a global problem and can be problematic for retailers and non-retailers across multiple industries. In retail, organized crime often occurs through planned thefts or robberies and can cause businesses to incur substantial losses and evidence indicates that retailers may lose an estimated $30 billion each year. Between 2015 and 2020, rates of organized retail crime increased by 60% and will likely continue to rise if businesses do not take steps to reduce the risks.

Preventing Organized Crime in the Cannabis Industry

Preventing organized crime in a cannabis dispensary is a similar process to many other “high-risk” retailers. Cannabis business owners should strategically set up their business so that it is easy for employees and video surveillance to track customers throughout the dispensary, as well as ensuring that no shelving, displays, or other elements create blind spots. Using an age verification system that confirms that the customer is of legal age and checks for excessive purchases, is another way to prevent organized crime from operating out of the business disguised as customers.

Though there are less risks of organized theft through external theft in a non-retail cannabis operation, these businesses still face the risks of internal diversion. To prevent organized employee theft, cannabis business owners should properly screen and monitor employees. Cannabis business owners should ensure that a criminal background check is conducted on any prospective employee and that video surveillance and access control systems monitor and track their actions and movement through the facility at all times.

Examples of Organized Crime in the Cannabis Industry

Since organized crime can occur in any market, the cannabis industry is not exempt. In June 2021, 21 individuals were indicted in Colorado in connection with an “international black market cannabis and money laundering scheme. The individuals were caught growing illegal cannabis across Denver and then channeling the profits back to China via tools, such as Chinese social media apps that have sharable wallets and QR codes. Ultimately, thousands of cannabis plants, hundreds of pounds of packaged cannabis, and approximately $1 million were confiscated and the individuals were charged with racketeering, conspiracy, drug cultivation, and distribution, as well as money laundering.

Future of Organized Crime in the Cannabis Industry

While organized crime impacts every industry and can be difficult to uncover, there are still ways for retail and non-retail business owners to mitigate the risks. To further reduce the risks, cannabis business owners can collaborate with local law enforcement, other cannabis businesses, and regulatory authorities to take a stand against organized crime. By ensuring compliance and making efforts to mitigate the potential for theft and diversion, businesses across the country can limit the growth of organized crime in the cannabis industry. sapphirerisk.com

Pot Shops Criticize Police Robbery Response
City Investigating SFPD for Lax Response to Dispensary Robberies, Pot Shop Owners Unsatisfied
A very curious oddity in the ongoing discourse about SF smash-and-grab robberies and the “let’s beef up the police force” sentiment is how some cannabis dispensaries feel that police just don’t do jack anyway, at least when it comes to their storefronts. A late November break-in at the BASA Collective on Grove Street stood out because police seemingly just stood and watched the robbery, an incident detailed pretty starkly on security video. Just a couple weeks later, the Examiner reported that in the span of two weeks, "seven cannabis businesses in Bayview [had] been burglarized without a single arrest made.”

You won't be surprised to hear that marijuana dispensary owners feel they are shut out by police, a singular sector that is given basically zero priority by law enforcement. But the Chronicle reports that the Department of Police Accountability is launching an investigation into the BASA incident. This was disclosed at a December 28 meeting between police and dispensary owners, where the Chron reports, “frustrations simmered during a meeting Tuesday among cannabis merchants, police and representatives of the city’s Office of Cannabis.”

SFist attempted to dial in to this December 28 meeting. We were denied entry because, in the words of the SF Office of Cannabis, "we wanted to create an environment for honest and direct dialog between our permitted vendors and their local station captains, we limited the meeting to industry members.” But the Chron spoke to a few dispensary owners after the meeting, and it is fair to say they were unsatisfied with the conversation.

They completely ignored us,” Green Cross dispensary owner Kevin Reed told the Chronicle.

Despite the supposed internal probe, police say the seemingly slow-footed burglary response was actually done by the book. According to the neighborhood police station’s captain John Burke, the suspects may have been armed. “And then what started out as a property crime is no longer a property crime — it’s a gun fight,” Burke said.

True, we suppose, but police sure seem willing to engage immediately when it's Louis Vuitton handbags being stolen. There is a sense among dispensary proprietors that police are simply less likely to enforce the law around cannabis dispensaries, perhaps because of a lingering hostility toward an industry they gleefully busted for so many decades, but has managed to become perfectly legal through hard work and legislation. sfist.com
 

Dispensary Shooting
San Leandro, CA: Officer shoots 2 men during marijuana dispensary break-in
Two suspected burglars were shot by a San Leandro police officer Sunday night during a break-in at a marijuana dispensary, according to the San Leandro Police Department. The two men were shot in their torsos and taken to a nearby hospital, said Capt. Ali Kahn, of the San Leandro Police Department. They are expected to survive.

The shooting happened shortly after 10:40 p.m. when more than 10 people with masks on tried breaking into the Silverstreak marijuana dispensary, 1915 Fairway Drive, according to police.

An officer who arrived on scene ran after one of the suspected burglars, who fled to a nearby vehicle. That suspect then opened the front passenger door and lunged over another man, while trying to grab a gun in the driver’s seat, Khan said.

The officer fired as the suspect “retrieved” the gun inside the car, a police statement said. The burglary suspect was struck twice, and the person in the front passenger seat also was shot, Khan said. mercurynews.com

How to Prevent Cannabis Theft Using Two-Factor Authentication

U.S. Cannabis Council CEO on the Federal Lobbying Group’s Goals for 2022

A Look Back at CBE’s Most Read Stories of 2021


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Fighting Online Shopping & Banking Fraud
Experts share tips to protect yourself from fraud
Online banking and e-commerce are integral to how we live our lives. It's often how we buy food, gas, clothes, and pay our bills. But the CEO of online banking platform, One, Brian Hamilton says that convenience comes with a cost.

"Fraudsters are always one and always paying attention," he said.

It's estimated that in 2021 alone, the amount of money people lost in online banking scams was in the billions. And many times, Hamilton says the scams are tied to a form of identity fraud where crooks will create real bank accounts under your name.

"They actually then open up some account that has an ACH or a bank-to-bank connection and then they use that to connect to your real funds and pull money out," he said.

So how do you protect yourself and your cash? Well, Hamilton says it all comes down to things like changing your passwords regularly and using online tools to verify that it's really you when you log into your account.

"So turning on two-factor authentication, right? So that you would get a text to your phone if someone tried to access your account," he said.

And he adds that certain online banking groups, like his company, also allow you to "lock away" portions of your money. So that if scammers do gain access, they can't steal everything.

"So that would actually forbid anyone from accessing that pocket [of money] remotely from that account," he said. abcactionnews.com

Walmart Ramps Up Direct-to-Fridge Option to 30 Million Homes

Walmart Inc. is betting big on its service to deliver groceries directly into customers’ refrigerators.

The retailer’s InHome delivery option will become available to 30 million U.S. households by the end of the year, five times more than the current level, according to a company statement Wednesday. Walmart, which hasn’t disclosed how many customers use the service, plans to hire more than 3,000 drivers and build out a fleet of electric delivery vans to support the program.

The expanded availability signals Walmart’s confidence that Americans are ready to accept employees traipsing through their kitchens and garages in exchange for the convenience of not shopping for and putting away their own groceries. Walmart is vying with a range of grocery services from rivals such as Aldi Stores Ltd. and Amazon.com Inc. as millions of Americans turned to online shopping during the coronavirus pandemic.

Walmart has been testing the InHome service for more than two years with trials in Pittsburgh, northwest Arkansas and other locales. This year, it will become available in cities including Chicago, Los Angeles, Houston and Dallas. Amazon last year expanded its service delivering groceries into garages. bloomberg.com

Posts promoting Amazon cryptocurrency are a scam


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Albuquerque, NM: Woman accused of shoplifting from Target more than 60 times
The Albuquerque Police Department is searching for the person who stole from Target more than 60 times. A warrant is out for the arrest of Feliz Sanchez.
She’s accused of stealing more than $37,000 from stores between September 2020 and March 2021 and that includes everything from headphones to cameras. I n at least two thefts, police say she pointed mace at security to getaway. She now faces several charges of shoplifting. krqe.com

Police say a home was bursting with stolen Amazon packages
Three people have been arrested. On Dec. 30, a tipster called local authorities to report a significant number of items dumped near an intersection in Luther, Okla., police said. When the Luther Police Department and the Oklahoma County Sheriff’s Office arrived at the scene later that day, officers discovered nearly 600 discarded Amazon packages scattered on the ground and in garbage bags, authorities said. (Jeff Bezos, Amazon’s founder, owns The Washington Post.) Inside one of the garbage bags, investigators found an envelope with a name and an address that eventually led them to an even larger discovery inside a home in Luther, Sheriff Tommie Johnson III said during a Wednesday news conference. There, police found thousands of stolen Amazon packages stored in closets, attics, a detached garage and an underground storm shelter, Oklahoma County Sheriff’s Office Capt. Robert Tye said during the news conference. Some items found in the home were still wrapped on pallets, Tye said. “Everywhere we looked there were packages,” Tye said.

On Wednesday, the Oklahoma County Sheriff’s Office announced it had arrested and charged three people in connection with the “massive Amazon theft ring” that left thousands of customers without packages they were supposed to receive by Christmas. Those charged include Cesar Yasnier Cerqueira Rojas, a third-party driver for Amazon; 37-year-old Dinneris Matos Delgado, the owner of the truck allegedly used in the scheme; and 38-year-old Maikel Perez Laurencio, also a third-party driver. The three face 15 felony counts of possession of stolen property and embezzlement. Matos was also charged with possession of a controlled dangerous substance after authorities found meth in her personal belongings, police said. washingtonpost.com

Update: Three Forks, MT: Man pleads guilty to burglary, other charges connected to July thefts
A Three Forks man pleaded guilty Tuesday to stealing thousands of dollars in merchandise from Bozeman and Livingston businesses in July. Corey Gustafson, 33, entered a guilty plea for burglary and two counts of theft, all felonies, in front of Gallatin County District Court Judge Peter Ohman. According to court documents, law enforcement found stolen merchandise in Gustafson’s vehicle outside Kenyon Noble at the end of July 2021. The stolen merchandise came from two different Kenyon Noble locations, Bob Ward’s in Bozeman and Yellowstone Sporting Goods in Livingston. The items included several high-value pieces of outdoor equipment, including a set of Swarovski binoculars valued at $3,299.99, as well as two window-mount air conditions, a hammer drill, a chainsaw, two leaf blowers, work clothes and drinks and snacks. bozemandailychronicle.com

Update: Danville, VA: $6,000 reward for info leading to arrest in pawn shop/ gun burglary case
The Danville Police Department needs the public’s help to identify a man in connection with an early morning burglary at a pawn shop. It happened at Riverside Pawn Shop at 2384 Riverside Drive between 3:50 a.m. and 4 a.m. Police say the man forced his way into the store and stole multiple firearms. The Danville Police Department is working alongside the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF), which is offering a $2,500 reward. The National Shooting Sports Foundation (NSSF) says they will match the $2,500 reward, and Danville Crime Stoppers is also offering $1,000. As a result, a total of $6,000 is being offered for information that leads to an arrest and conviction in this case. wfxrtv.com

Largo, FL: Pokemon Card thief nab at Walmart
On December 29, 2021, Eric Jerome Drake was arrested after stealing merchandise. While incidents involving theft are not uncommon, this one was particularly unusual as it involved 68 packs of Pokemon trading cards valued at almost $650. This odd situation involving these stolen cards happened at a Walmart located in Florida.According to an affidavit by the Largo Police Department, the 23-year-old Drake had stolen packs of Pokemon cards totaling $354 from store shelves. After taking the cards, he brought them into a bathroom inside the building. Drake then proceeded to unwrap the cards and stuff them into his pockets. After doing this, he left the store with the stolen items.

However, Drake was seemingly unsatisfied with the number of cards he managed to steal from Walmart on his first visit. As a result, after believing that he had managed to get away without being caught, he returned to Walmart only 5 days later to attempt another theft. Returning to the Pokemon card section, Drake took another $292 worth of cards from the shelf and went once again to the bathroom to open the packs. Unfortunately for the thief, a store employee had noticed the suspicious activity and notified the police. He was arrested soon after. gamerant.com

Saskatoon, Canada: Arrest - Fraud / Theft Over $5000 Investigation
The Saskatoon Police Service Economic Crime Unit has charged a 45-year-old man in connection to a fraud that took place between September of 2013 and June of 2018. In June of 2018, the Saskatoon Police Service received a report from a business in the 2900 block of Idylwyld Drive North, of an employee stealing merchandise and selling it for personal profit. Over the span of nearly five years over $1.1 million in merchandise was stolen. On January 4th, 2022, the 45-year-old man turned himself in to the Saskatoon Police Service. He is charged with Fraud and Theft Over $5000. His first court appearance will be February 9th, 2022. saskatoonpolice.ca

New Hartford, CT: Police Looking to Identify Suspects in Shoplifting Incidents


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Shootings & Deaths

Jacksonville, FL: 1 dead, 1 injured after several gunshots fired at Gas Station
One person is dead and another was injured after a group of individuals opened fire on another group outside a San Jose-area gas station Wednesday afternoon. According to the Jacksonville Sheriff's Office, at about 4:30 p.m., officers responded to a shooting call at a gas station in the 6000 block of Powers Avenue. Investigators believe one group of people was standing outside the convenience store at the station when a white SUV and a white sedan pulled up to the gas pumps. A group of people exited those vehicles and began firing "several gunshots" on the people outside the store then left the scene, JSO said. There were more than 70 evidence markers at the scene. firstcoastnews.com


Birmingham, AL: Spray of bullets outside Birmingham convenience store kills father of 3
One of two males shot in a spray of bullets outside a southwest Birmingham convenience store has died. Birmingham police identified the fatality victim as Leeco Whittington. He was 24. Birmingham police and Birmingham Fire and Rescue Service were dispatched shortly after 3 p.m. Tuesday to the Citgo at 36 South Park Road. BFRS Battalion Chief Jackie Hix said they transported two males to UAB Hospital. One of the victims was reported to be in stable condition and Whittington was later pronounced dead at 8:14 p..m.
al.com

Memphis, TN: Update: Teen arrested in deadly shooting at Five Guys
A 16-year-old charged last fall for the murder of another teen will now face charges as an adult. Memphis Police confirm Dajimon Tarvaris Payne is charged with murder and other charges in the death of a 17-year-old gunned down as he took out the trash at an East Memphis restaurant in September. Contario Sevion was working at the Five Guys in East Memphis when he was shot and killed Sept. 15, 2021. Later that day, Memphis police said a 16-year-old was charged with first-degree murder, criminal attempted first-degree murder, and employment of a firearm during a dangerous felony. Today an MPD spokeswoman confirmed to FOX13 that Payne was that 16-year-old, and he is now being charged as an adult. Zavion Payne, 19, was also charged in September with the facilitation of first-degree murder.
fox13memphis.com

 



Robberies, Incidents & Thefts

Cloverdale, CA: 7-Eleven clerk attacked with knife, kept working
A Cloverdale 7-Eleven employee continued to work after he was injured in a knife attack that was discovered early Wednesday, police said. An off-duty Cloverdale police officer discovered the injured clerk about 12:30 a.m. Wednesday at the store on South Cloverdale Boulevard, Cloverdale Police Chief Jason Ferguson said. He noticed the clerk had a cut on the top of his right hand and was applying a bandage when he noticed a bigger cut on the victim’s left arm and that blood was on the counter. The officer called for assistance and investigators determined the clerk had been attacked by someone wielding a knife. He was uncooperative and police are trying to review surveillance footage to determine when the attack occurred, Ferguson said. “We believe this was an isolated incident and the victim may have very well known the suspect,” the chief said. He added the victim did not go to a hospital and the store remained open Wednesday. No robbery occurred and the incident is being investigated as an assault with a deadly weapon. pressdemocrat.com


Toledo, OH: Two men facing charges of robbing multiple cell phone stores
Two Toledo men were arrested and are facing charges of aggravated robbery after police say they were responsible for robbing multiple cell phone stores. Police were called to the Metro PCS store in the 3100 block of Cherry on Monday afternoon for a robbery. They determined two Black males wearing all black clothing had robbed the clerk and gunpoint and fled with the cash register drawers. Police used K-9s to track the suspects, during which they found change, Metro PCS cards, and cash. The track led them to a home in the 300 block of Hillwood. Police determined Kavarious Hall, 19, and Jaylin Ash, 18, were inside the home and may have been involved in the robbery. They were taken to the Safety Building for questioning, and after obtaining a search warrant for the house, more evidence was discovered. The investigation also determined “one or more of the suspects” were involved in multiple other robberies of cell phone stores.
13abc.com

Greenfield, IN: Suspects in CVS robbery officially charged
The two Indianapolis men accused of robbing the CVS in Greenfield last week have been officially charged. Arian L. Craig, 24, is facing Level 4 felony counts of robbery and unlawful possession of a firearm by a serious violent felon; a Level 5 felony count of robbery and a Class A misdemeanor count of resisting law enforcement.
greenfieldreporter.com

Baltimore, MD: DPW Employee used a city truck as he tried stealing an ATM in Owings Mills
A Baltimore public works employee used a city truck to try stealing an ATM in Owings Mills during an early morning burglary last week, according to Baltimore County police and a Baltimore city spokesman. Kirk Parker Jr., 36, is charged with second-degree burglary, theft, malicious destruction of property and two counts of fourth-degree burglary, court records show. He is being held without bond.
baltimoresun.com

Redondo Beach, CA: Restaurant manager struck by dine-and-dashers’ vehicle
A couple who skipped out on a $90 bill at a mom-and-pop restaurant in Redondo Beach hit a manager with their car as he tried to block them in the parking lot, owners of the business said. “They said they would pay if he came around to the side of the car, but at that point he wasn’t sure if he could believe them,” Lisa Briton Hodges, the co-owner of Ragin Cajun Cafe, said on Wednesday, Jan. 5. “And then they didn’t back up. They didn’t try to go around him. They gassed it.” The manager clung to the hood of the older-model Chrysler Monday afternoon as it sped through the parking lot, as seen in surveillance footage. He was thrown onto a sidewalk as the car made a sharp right turn and took off, south on PCH, Redondo Beach police Sgt. Mark Valdivia said. The victim suffered cuts and bruises but managed to avoid any serious injuries. On Wednesday, investigators continued searching for clues and seeking witnesses.
dailybulletin.com

Colorado Springs, CO: CSPD investigating string of armed robberies reported over past 24 hours

Kennewick, WA: Suspect wanted in connection to four armed robberies in Kennewick

Beaumont, TX: Man Sentenced for Multiple Armed Convenience Store Robberies

Wichita, KS: Man Indicted for Making and Spending Counterfeit Bills

St Joseph County, IN: Man accused of threatening employee, criminal mischief inside Walmart


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C-Store – South Boston, VA – Armed Robbery
C-Store – La Crosse, WI – Robbery
C-Store – Wallingford, VT – Robbery
C-Store – Colorado Springs, CO – Armed Robbery
CBD – College Station, TX – Robbery
CVS – Greenfield, IN – Armed Robbery
Clothing – Portland, OR – Burglary
Dollar General – San Antonio, TX – Robbery
Gas Station – Sun Valley, CA – Armed Robbery
Gas Station – Nassau County, NY – Armed Robbery
Hotel – Doral, FL – Robbery
Jewelry – Alpharetta, GA – Armed Robbery
Jewelry – Paramus, NJ – Robbery
Jewelry – Cabazon, CA – Armed Robbery
Jewelry – Lawrenceville, GA – Robbery
Metro – Toledo, OH – Armed Robbery
Thrift – San Luis Obispo, CA – Burglary
Restaurant – Aliquippa, PA – Armed Robbery
Restaurant – Portland, OR – Burglary                                                                                           
               

Daily Totals:
• 16 robberies
• 3 burglaries
• 0 shootings
• 0 killed



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Asking for advice is a great thing and we all need it from time to time merely because as the old adage goes we're too close to the trees to see the forest. However, the key is who you ask for it and what are their agendas, because we all have them and even well intentioned advice can be swayed by an individuals need or desire to accomplish their objectives. Advice is the easiest thing to give and the hardest thing to practice. But getting a second opinion is always good. You've just got to realize that we're all just humans and even the best advice givers and mentors are influenced by their own needs.


Just a Thought,
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