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1/5/18

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Moving Up

Katie Walker, CFI named Director of Asset Protection for The Decurion Corporation
Katie was previously the Senior Asset Protection Manager for REI before taking this new role. She's held other loss prevention roles for retailers such as Marshall Field's, Target and Macy's (District Director of LP and District Investigations Manager). Katie earned her Bachelor of Science degree in Criminal Justice, Business Law from Western Illinois University. Congratulations Katie!

Adam Oberdick promoted to North America Manager, Digital Loss Prevention for Nike
Previously, Adam was the Territory Loss Prevention Manager for Nike. During the six years he's been with Nike, Adam has held various roles including Global Operations Manager and District Manager. He's also held other loss prevention roles for Kmart as Loss Prevention Multi Unit Manager, Interim LP District Manager and LP Manager, and an Investigations role at Target. Adam earned his Bachelor of Arts degree in Criminal Justice from Marshall University. Congratulations Adam!

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News Brief
Sponsored by WG Security Products, Inc.

Map of where Sears' and Macy's stores are going dark

Sears Holdings to close 103 more stores
Sears Holdings is closing an additional 103 stores around the country, as it struggles to win over customers who are increasingly shopping online.

The beleaguered retailer on Thursday said it will close 64 Kmart stores and 39 Sears stores by early April. The company has shuttered more than 400 locations in the past year, leaving it with about 875 stores. The closures include a Kmart store in Crofton, Md., as well as 13 Sears and Kmart locations in Pennsylvania.

See the full list here.

The company did not say how many employees would be let go as a result of the closures but said it would provide severance to eligible workers. Liquidation sales will begin as early as next week, with store closings expected to begin in early March. washingtonpost.com

Macy's announces 5,000 job cuts, 7 new store closures
Macy's is planning 5,000 job cuts, including closure of seven previously unidentified stores and other cuts at remaining locations, as it seeks stability in a tumultuous climate for physical retail. The retailer's cost reductions come after its holiday sales in stores open at least a year rose 1.1%.

The moves are part of a plan announced in August 2016 to close 100 stores. Altogether, the company has now revealed 81 of the 100 locations. usatoday.com

Update on Macy’s AP Realignment
They combined the Operations positions and AP positions at the store, district and regional levels, with keep investigations and ORC as a separate function. They're also naming 3 Central AP VP’s responsible for stores.

Toys R Us CEO: "There's going to be significant consolidation ahead. There's going to be more store closings."
Storch is not totally bereft of hope, though, and he believes the toys and games retailer will "survive in some form" as it evolves to take on the Walmarts and Amazons of the world. He admitted it will require an investment and a company-wide willingness to do things very differently than it has in the past, however.

"It's going to take tremendous investment on the internet and in stores to be a retailer in the future," "It got a lot worse when Amazon got in," he noted. pymnts.com

Toys R Us hires liquidator ahead of store closures

InstaKey and Protos Security Continue Partnership with IAI
The International Association of Interviewers (IAI) is proud to announce silver sponsors, InstaKey and Protos Security have committed to continue their partnership with IAI in 2018. Both solution providers have been loyal sponsors of IAI and add value for our members by providing content and educational materials.

“We’re extremely grateful to have such devoted solution provider partners,” said Wayne Hoover, CFI, Executive Director of IAI. “A sponsorship with IAI demonstrates support for not only IAI but the entire interviewing and interrogation field. We’ve found a mutually beneficial way to work together with our sponsors bringing them brand visibility while providing value for our members.” Read full press release here.

Retailers are bracing for a surge in spending unlike anything we've seen in 17 years
US companies are putting more money in employee's pockets thanks to corporate tax cuts, and it's likely to boost the retail sector, Barclays says.

In a note to investors, Barclays highlighted the benefits of the GOP's recent corporate tax cuts, which has encouraged companies to hand out bonuses to employees.

The note likens the effects of the new tax legislation to that of the Economic Growth and Tax Relief Reconciliation Act under President George W. Bush in 2001, which was followed by a surge in consumer spending.

A range of companies have already announced plans to increase employees' wages or give them special bonuses. Barclays is expecting these bonuses to be spent on discretionary products and in particular, big-ticket items. This is likely to give a welcome boost to the retail market. businessinsider.com

Legal Review & Case of $40M Real Estate Fraud
Mattress Firm Lawsuit Proves Internal Monitoring Is Necessary in Business Development
There is an old adage: “Pigs get fat while hogs get slaughtered.” In the case of two of Mattress Firm’s former vice presidents, Colliers International Atlanta, one of its former executives, and several developers nationwide, the outcome of a recent lawsuit will determine whether and how badly they will be punished for their alleged greed.

Per the lawsuit’s allegations, Bruce Levy (vice president of real estate and construction) and Ryan Vinson (senior vice president of real estate, formerly director of new market development), were the two senior managers at Mattress Firm in charge of “real estate leasing and related construction” for the company. Levy hired Alexander Deitch, of Colliers International Atlanta, as Mattress Firm’s “master broker” for the assumption of “primary broker responsibility for identifying, evaluating and brokering new site locations and advising and negotiating new leases and lease renewals on behalf of Mattress Firm.”

Developer defendants, like Oldacre McDonald, LLC, paid bribes and kickbacks to Deitch, Levy and Vinson. As a result, these developers would get the largest number of Mattress Firm leases with exceptionally favorable lease terms, including above-market rents and longer than usual lease terms. The developer defendants would then flip the properties “within weeks or months after lease execution for millions of dollars in profits.

Described as a “nationwide bribery, kickback and fraud scheme to financially enrich themselves” at Mattress Firm’s expense, the lawsuit alleges with specificity spanning 37 pages the “pay-to-play loop” that connected all of the defendants in a fraudulently symbiotic relationship. For all involved, “the higher the rent and the longer the lease duration, the more valuable the deal.” law.com

Former recruiters sentenced for defrauding Panda Express
restaurant chain of $1.5M
Derek Cyrus and Chuck Sandford have been sentenced for running a false invoicing scheme that defrauded the Panda Express restaurant chain of nearly $1.5 million.

Derek Cyrus and Chuck Sandford both owned companies that ostensibly provided recruitment services to corporations. Cyrus’s company was named “Diversified Recruiters,” and Sandford’s recruitment company was named “Chuck Sandford Consultants” (CSC). Cyrus also worked as an in-house recruiter for Panda Express in 2012 and early 2013.

Beginning in about January 2013, Cyrus and Sandford submitted fraudulent Diversified Recruiters and CSC invoices to the Panda Express accounts payable department that falsely claimed that they had found qualified job candidates for positions at Panda Express restaurants throughout the United States. In actuality, the vast majority of the job candidates were either fictitious or had never been recruited by Cyrus or Sandford. Cyrus also did not tell the accounts payable department that Diversified Recruiters was actually his own company, which allowed him to collect twice for the same recruit.

After Cyrus stopped working for Panda Express in March 2013, he continued to send fraudulent Diversified Recruiters and CSC invoices to the accounts payable department. Cyrus falsely told the accounts payable department that he was still a Panda Express employee and was therefore authorized to submit these invoices. Sandford paid Cyrus a kickback after the accounts payable department issued payments for the fraudulent CSC invoices. All told, Cyrus and Sandford netted nearly $1.5 million dollars during the course of this scheme. justice.gov

California initiative aimed at increasing punishment for serial thieves and ORC cleared for signature-gathering
Backers of an initiative to reduce the number of violent felons released early from prison have received authorization to begin gathering signatures, Secretary of State Alex Padilla announced Thursday.

What author Nina Salarno Besselman has dubbed “The Reducing Crime and Keeping California Safe Act of 2018” would expand the list of crimes considered violent, making those convicted of them ineligible for early release.

The initiative would also make changes to laws related to theft in an attempt to increase punishment for serial thieves and organized theft rings and expand DNA collection from people convicted of drug, theft and domestic violence-related crimes to help solve violent crimes and exonerate the innocent, according to Besselman. mynewsla.com

Milwaukee, WI: Retailers fight city proposal to require anti-theft systems for shopping carts
Some Milwaukee retailers are pushing back against a city proposal that would require them to install anti-theft systems for their shopping carts or face fines of up to $1,000 per unprotected cart. The proposed ordinance is aimed at reducing blight and the hazards that unattended shopping carts pose to traffic and pedestrians.

The proposal gets it totally backward, retailers say, by threatening to punish them for the actions of criminals. “Under this logic, the victim of a car theft could be assessed a fine to help defray the cost to taxpayers relating to the city's handling of the stolen vehicle," Brian Bucaro, retail vice president for grocery store operator Piggly Wiggly Midwest, said in a letter to the city opposing the proposed ordinance. jsonline.com

Isolated looting hits Mexico amid price rise jitters
Mexican authorities and media reported looting of stores in the states of Mexico and Veracruz on Thursday following a flurry of social media posts about increases in the prices of gasoline and tortillas this year.

At least 70 people were arrested in the state of Mexico on Thursday after looting in two cities, a spokesman for state police said. At least 800 police were deployed to deter looting at stores in the state, according to a Twitter post by state police. reuters.com

Claire's says lab results rebut asbestos claims
Jewelry store Claire's said Thursday that lab results certified its products as asbestos-free, following allegations of the toxic substance in its products last month.

"We are pleased to report that test results received to date from two certified independent labs confirm that the products in question are asbestos free, completely safe and meet all government requirements," the retailer said Thursday. cnbc.com

J.C. Penney and Macy's report higher holiday sales
But now they must survive this harsh winter weather
It has been a tumultuous few years for the nation’s department stores, but a solid holiday season has provided at least a temporary reprieve for some as shoppers stocked up on home goods, clothing and beauty products.

But now, major retailers are facing a new hurdle: The weather. On Thursday, the same day that Macy’s and J.C. Penney reported better-than-expected holiday sales growth, much of the East Coast was blanketed in snow and ice, leading to hundreds of school closures and workplace delays. Consumers who might have otherwise shopped at the local mall were hunkered down indoors, keeping tabs on their children, shoveling their driveways or preparing for power outages.

And although some types of retailers - hardware stores, say, or grocery chains - may see a rush of customers before and after major storms, analysts said department stores, which rely heavily on foot traffic, are a different story. (Online retailers aren’t immune either: A series of snow storms in early 2015, for example, led to a $35 million decline in e-commerce sales, according to data from Adobe Digital Index.)

“Department stores definitely take a hit when the weather turns bad,” said Anya Cohen, a retail analyst at research firm IBIS World. “Bricks-and-mortar stores are already struggling to get shoppers into their doors, and inclement weather is one more reason to keep them at home.” washingtonpost.com

'Bomb Cyclone' Leaves Retail Sector Exposed
Clothing retailers unlikely to be broadly affected. “While the snowstorm can result in store closings and shoppers choosing to stay at home, it’s unlikely to dent 4Q retail sales as it comes in a low-volume sales period,” BI analyst Poonam Goyal says. Burlington Stores, TJX Companies, New York & Co. and Abercrombie & Fitch are among apparel retailers with more than 30 percent of their stores in the states that may be affected by the storm. “Food retailers and mass merchants may get a sales bump from customers stocking up ahead of the storm,” according to BI analyst Jennifer Bartashus. Mass merchants may try to quickly move more winter-weather inventory into affected areas, particularly those unaccustomed to the low temperatures and snow. Ingles Markets has 89 percent of its stores in East Coast states expected to see at least some storm activity, followed by Weis Markets, Target, Wal-Mart, Kroger. fortune.com

NRF: Following Job Gains in November, Retailers Scale Back in December
Retail industry employment decreased by 20,200 jobs in December from November, the National Retail Federation said today. The number, which excludes automobile dealers, gasoline stations and restaurants, reverses the increase of 20,500 jobs seen in November over October, which the Labor Department revised upward from the original estimate of a 12,900-job gain, likely because of a shift in seasonal hiring patterns. businesswire.com

Director of LP for Dollar General - job posted on LinkedIn - based in Nashville, TN
Provide supervision, training and leadership to LP Managers. This would include the development and management of tactical skills, leadership abilities, and overall retail business acumen. Develop and manage strategic initiatives and projects in conjunction with the LP/Shrink Improvement groups to produce gross margin impact, shrink reduction, and process improvements. Manage the on-going development and execution of store shrink and loss prevention audits; report results and recommendations to regional/divisional management and store personnel. linkedin.com

Former Walmart.com CEO says Walmart store closures are a good sign for e-commerce

Kroger may have an Ace (Hardware) up its sleeve - Store-inside-a-store

J.C. Penney 'going after Sears' and its appliance business

69 Gander Mountain stores to reopen under new banner

L Brands’ December comparable-store sales, profit margins disappoint Wall Street

Millions of fake condoms seized by Chinese police

Quarterly Results

Walgreen’s Retail Pharmacy USA Q1 total sales comp’s up 4.7%, pharmacy comp’s up 7.4%, net sales up 7.9%

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and doesn't filter retail's reality

The Current NRF LP Council Members
Today’s Leaders Teaching Tomorrow’s - In Their Own Words

NRF LP Council Member Kevin Colman

Group VP, Asset Protection, Macy's

1. What value has being on the council afforded you?
Mostly exchange of information

2. What’s the role? As a council member what do you do – what’s involved?
Discuss what is important to the industry; strategize on messaging to senior management. CO Chair diversity council

3. What’s the value the council and the NRF LP effort adds to the LP/AP industry and to the retailers
Common voice across business models for legislative pressure and industry relevance

4. Why should an executive get involved?
a. Great place to learn and better yourself as an AP exec

5. How does the council impact the Protect conference?
Involved in all of the decisions on speakers/ hot topics/ and sessions

6. Is there a specific committee you sit on – what’s it accomplishing and what are the objectives?
Diversity. Laying the ground work for diversity of thought initiative in AP hiring

7. What’s the role of the council from a big picture prospective and how does it make a difference?
Legislative and messaging to the rest of the retail world

8. What are some of the issues the council wants to address and help solve?
Violence risk; new technology

9. Where is it going in the future? What does that look like?
Depends on the leader.

See more NRF Leader Q&A's here

More NRF Leaders Coming Soon

Van Carney - National Director of Safety, Security & LP, Domino's - LP Council Member
Gary Johnson -Adjunct Faculty at MMTC & Advisory Board Member for ALTO - Former LP Council Chair

Spotlight on Agilence

Agilence Adds 36 Banners,
Reaching 35,000 Deployed Locations in 2017

MOUNT LAUREL, NJ, January 04, 2018 - Agilence, Inc., the leader in cloud based data analytics for store performance and loss prevention, today announced continued growth driven by product enhancements and robust sales of its 20/20 Data Analytics platform.

Along with user-centric improvements and added functionality to the core 20/20 platform, 2017 was marked by the release of two vertical-specific products: 20/20 Rx and 20/20 Grocery, as well as the rebranding of the restaurant-dedicated product, 20/20 Restaurant. These products were originally embedded within 20/20 Retail, but due to increased demand they were partitioned into their own specific products and engineered to provide more value to the unique industries they serve. In addition to the vertical-specific products, Agilence released new modules to enhance the core analytics platform: Inventory, Financial, and Direct Store Delivery; the latter of which is specifically for the grocery industry.

“The 20/20 Data Analytics platform saw many positive changes in 2017. Our main focus was providing new functionality to help customers capitalize on the wide variety of data flowing through their organizations,” said Derek Rodner, VP Product Strategy at Agilence. “2018 will see major enhancements that will continue to widen our lead in the space, while providing major benefits to all departments within an organization. Driven by our goals to deliver a highly scalable and easy-to-use application, we plan to add new tools for data access and new capabilities that will enable customers to optimize sales, drive customer engagement, and maximize profitability.”

Throughout 2017, the 20/20 Data Analytics platform was adopted by 36 banners across the US and Canada including Petco, Staples, SpartanNash, Sephora, Boot Barn, and the Flynn Restaurant Group among others. The addition of the Flynn Restaurant Group reinforces the value 20/20 Restaurant has for restaurant operators and the relationship will help to enhance the product for franchise operators. Together, these organizations represent 8,750 locations across the US and Canada. To date, Agilence’s customer count for 20/20 is 150.

“2017 was an amazing year for Agilence and our customer community,” said Russ Hawkins, President & CEO of Agilence. “Along with enhancements to 20/20, we made key hires in software development and sales, we doubled the size of our Customer Success team, and we hosted our most impactful User Forum to date. We firmly believe that these additions and improvements will make 2018 another breakout year for 20/20, as we continue to help our customers be as successful as possible.”

If you are interested in learning more about Agilence, please visit https://info.agilenceinc.com/contact-us or call us at 856-366-1200.

Vendors Rush to Issue Security Updates for Meltdown, Spectre Flaws
Wondering what to do in the wake of the revelation of newly discovered critical design flaws in most modern microprocessors? Security experts say the best bet is to apply patches for the side-channel attack vulnerabilities, which were disclosed this week.

The vulnerabilities impact a wide number of products from numerous vendors, though not always with the same level of severity. Also impacted are servers, and in many cases the underlying infrastructure hosting cloud services. Vendors and security analysts have urged all organizations and customers to apply patches, OS updates, and other workarounds as soon as they become available, regardless of the severity of impact.

"Generally speaking, the patches to fix this move the balance back towards security," said Paul Ducklin, senior security advisor at Sophos.

The catch, however is that some of the fixes could reduce performance a bit, he said. "Sometimes, the price of security progress is a modicum of inconvenience. In this case, the updates might slow you down a tiny bit, but think of it as being for the greater good of all," he noted.

Here's a rundown of vendors that have released, or are working on, patches for the vulnerabilities, aka Meltdown and Spectre. darkreading.com

Cyber crime 'fastest growing' criminal activity in the United States, study finds
Cyber crimes that include credit card fraud, identity theft, ransomware, and email hacking are the “fasted growing” criminal activities in the United States, according to a new study published this week.

The study broke down the attacks by state, finding that California was estimated to have the highest number of cyber crime complaints in 2018, and that California residents will lose a combined total of almost $330 million to cyber crime, $200 million more than any other state.

Other findings from the study predicted that Florida will have the highest growth rate of cyber crimes in 2018, while New York will have the highest average number of dollars lost per reported cyber crime. insidecybersecurity.com

House committee leaders say a real push is coming on breach notification legislation
The House Financial Services Committee is poised to be first out of the gate with data-breach notification legislation this year, with language coming probably in the first quarter, as lawmakers and various industry groups line up for what some hope is a decisive push on a long-stalled issue.

The House Energy and Commerce Committee is also digging in and collecting input from industry stakeholders that's due this week – while key senators are said to be ready to move if the House actually advances a bill setting a national standard for notifying consumers that their data has been breached. insidecybersecurity.com

Amazon turns over record amount of customer data to US law enforcement
Amazon has turned over a record amount of customer data to the US government in the first-half of last year in response to demands by law enforcement.

The retail and cloud giant quietly posted its latest transparency report on December 29 without notice -- as it has with previous reports -- detailing the latest figures for the first six months of 2017.

The report, which focuses solely on its Amazon Web Services cloud business, revealed 1,936 different requests between January and June 2017, a rise from the previous bi-annual report.

The company received:

● 1,618 subpoenas, of which the company fully complied with 42 percent;
● 229 search warrants, of which the company fully complied with 44 percent;
● 89 other court orders, of which the company fully complied with 52 percent. zdnet.com

'Big Brother' Jack Ma
China’s Alibaba under fire over use of customer data
Chinese e-commerce giant Alibaba has come under fire over its handling of user data in an episode that underscores growing concerns for privacy in the hyper-digitised country.

Alibaba affiliate Ant Financial was forced to apologise on Wednesday (Jan 3) after users said they felt misled into allowing its Alipay service to share data on their spending habits with its credit-scoring arm and other third-party services.

Controlled by Alibaba co-founder Jack Ma, Ant Financial provides mobile payment, lending, and credit services to millions of Chinese consumers, and the controversy has featured prominently in China's state-controlled media this week.

Consumers have come to expect a lack of privacy in a country where the government collects a file of personal data on each person including financial, education and other information, and where video surveillance is widespread.

But many Chinese internet users reacted with unusual outrage to learn that Alipay, which is used by millions daily to make mobile and online purchases on Alibaba's Taobao platform and elsewhere, had automatically checked a box and hidden language showing they agreed to share their data. channelnewsasia.com

How to Be Everywhere:
Tackling Multi-Store Security

Rob Holm, Director, Global Safety & Security, McDonald's
Jon Groussman, President & COO,
CAP Index

Mitigating risk across a large portfolio of stores seems like an insurmountable challenge. There's the measuring, the documenting, the responding to each individual location's crime challenges and security threats. Rob Holm, Director, Global Safety & Security - Global Business Services for McDonald's, tells us about the Restaurant Risk Assessment Management Program (R2AMP) he developed with Jon Groussman, J.D., President, COO and CAP Index, as an industry resource to help retailers manage their security, safety and risk management processes.

Episode Sponsored By:

Quick Take #17

Stuart Levine, CEO for The Zellman Group, joins Joe LaRocca to talk about an important cause that's near and dear to his heart: the National Law Enforcement Officers Memorial Fund, which honors the over 20,000 men and women who've made the ultimate sacrifice, falling in the line of duty.

Solution Providers, have a video or commercial you want to publish? Contact us.

e-commerce
Sponsored by The Zellman Group

When online orders go back: Returns are a big part of holiday retail
Online retailers could face $32B worth of returns
It’s an expensive ritual. According to the National Retail Federation, returns account for about 8% of total annual retail sales. Online retailers face an even heavier burden, with returns averaging 25% of all goods purchased and as much as half of apparel. If those percentages hold through the 2017 holidays, online retailers could face $32.1 billion worth of returns on projected holiday-season sales of $107 billion, according to the consulting firm CBRE.

That’s a heavy expense, and one reason that online retailers are proving to be less profitable than the stores they are trying to replace. In part, the problem is that online retailers traded one set of expenses—storefront real estate—for costs that can turn out to be higher.

According to a 2016 UPS survey on online retail customers, 60% now consider free shipping an essential element of the shopping experience. As of 2015, roughly half of all online retailers, including Amazon, had free-return policies.

The expense goes well beyond free shipping. Once a product is returned, a retailer pays for it to be unpacked and assessed. According to Optoro Inc., a Nashville-based company that helps retailers including Target Corp., The Home Depot Inc. and Best Buy Co. Inc. manage their returns, less than 10% of the merchandise it processes goes back to retail shelves. And according to a recent survey of 300 retailers, only 48% of what’s returned can be resold at full price.

The burden of handling returns is one reason that e-commerce companies from Amazon to Alibaba are investing in physical stores. digitalcommerce360.com

Online retailers warn of significant losses, as chargeback loophole proves unstoppable
Retailers are losing significant revenue to online fraud, with some techniques proving unstoppable, and authorities unwilling or unable to step in.

One high-end online retail CIO who wished to remain anonymous described the 'chargeback loophole', a situation in which a fraudulent purchaser denies receipt of goods, which leaves the selling organisation with no recourse but to accept its losses.

Computing understands that cyber criminals can make a purchase online, sign for the goods once they arrive, then call the retailer to report non-delivery, demanding their money back. Whilst retailers can argue that the delivery happened, if the purchaser states in writing to their card company that the delivery didn't occur, and that the signature is not theirs, the retailer loses all rights to the funds.

"This loophole has to potential to set the online payment industry back, as this level of fraud continues to rise retailers will start to lose faith in the system," said a CIO in the retail industry. "Banks do not lose any money so have no interest in fixing the situation. The retail industry, merchants, banks and the courier services need to work together to bring about new standards in the same way as they did with [software-based authentication process] 3D secure," the CIO added. computing.co.uk

Ecommerce sales increased 18% year over year for 2017 holiday shopping season

Uber Sued Over Payment For Alleged Fraudulent Ads

AI In E-Commerce -- Predictions For 2018

E-commerce growth fuels warehouse demand — and higher land prices

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent

ORC News
Sponsored by NEDAP Retail

Tonawanda, NY: Alert Police Officer foils theft of $40K in tools
Two men are facing a host of charges after they were caught with more than $40,000 in Snap-On tools. City of Tonawanda police officials said Officer Thomas Kitson was on patrol about 3:55 a.m. Thursday and spotted a shadow behind a business. As he investigated, two men ran into nearby woods. Two men were apprehended with the help of Erie County Sheriff’s Department K-9 unit. Officers investigating a vehicle being used by the men found $42,000 worth of Snap-On tools taken from the business. In addition, 29 baggies of crack cocaine and marijuana was also found in the vehicle. niagara-gazette.com

Calexico, CA: $2,000 of stolen Walmart merchandise seized during traffic stop
Calexico Police said traffic stops are never routine. Antonio Delgadillo Jr. is behind bars because of a traffic stop. In the trunk of the car, police found over $2,000 dollars of alleged stolen items. “We needed to call the manager from Walmart and we were able to transport him on scene. And Walmart management was able to actually identify some of their products from the vehicle,” Officer Ruiz said. kyma.com

Rome, GA: 2 in custody facing Felony Shoplifting charges for $900 theft from Walmart
Two Rome men were in jail without bond Thursday, accused of stealing more than $900 worth of merchandise from Walmart. Devante Japal Daniels, 25, filled a cart early Nov. 20 with $949.96 worth of PS4 games and equipment, an air purifier and assorted beauty supplies. northwestgeorgianews.com

Palm Desert, CA: Man walks out of Louis Vuitton shop in El Paseo with goods worth $13,000

Lakewood, NY: Two arrested for multiple thefts totaling 20 Hoverboards, valued at over $2,400 from Walmart

Parkersburg, WV: Police seeking suspect in multiple Walmart jewelry thefts

Buckingham, FL: Lee County Deputy makes traffic stop; seizes $29,000 of stolen frozen Pork

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Retail Crime News

Shootings & Deaths

High Point, NC: Man punches 34-year-old to death in Walmart
A man has been arrested after police said he punched another man to death after a fight broke out at Walmart. Witnesses saw Shah and 34-year-old Raymond S. Collier get into a verbal altercation that quickly escalated. Eyewitnesses said Shah punched Collier, knocking him unconscious. Store surveillance video showed Shah also went through the victim's pockets before fleeing the scene. Samed Ali Shah, 25, was arrested on Thursday and charged with murder. abc11.com

Casa de Oro, CA: Man Fatally Shot During Fight Outside Spring Valley Albertsons
A homicide investigation was underway Friday in the Casa de Oro area of Spring Valley after a man was shot and killed during a fight outside a grocery store on Campo Road. Several men were seen running from the shooting scene around 9 p.m. Thursday outside the Albertsons grocery store. patch.com

Waco, TX: Gunman on the loose after Strip Mall Shooting
Waco Police say the incident happened in the parking lot of Waco Creek Center on 2405 West Waco Drive around 4:00 p.m. Thursday. They say two men walked up to the victim and opened fire. They missed, and instead hit a car near the scene. Witnesses from businesses within the complex said they heard 4-5 gunshots. One suspect remains on the loose, the other was detained about a block away from the scene. No one, including the targeted victim, was hurt during the shooting. kwtx.com

Oxnard, CA: Man accused of Firing Gun at Von’s Loss Prevention; several shots fired over beer
An Oxnard man has been arrested after police say he fired multiple gunshots at a loss prevention officer following an attempted shoplifting at Von’s in Oxnard. On New Year's Eve, two men entered Vons, grabbed two cases of beer and left the store without paying. A loss prevention officer confronted the men and grabbed one of the suspects by his shirt, causing him to drop the stolen beer. The suspect pulled a gun from his waistband and fired at the head of the loss prevention officer, narrowly missing and causing temporary hearing loss. The suspect ran to a nearby vehicle and again shot at the loss prevention officer, missing again. The suspects got away from the scene before police could arrive. keyt.com

Columbus, MS: Police investigate Shooting outside Leigh Mall
One person is listed in stable condition after a shooting Thursday afternoon at Leigh Mall in Columbus. It happened in the parking lot between Hobby Lobby and Burke's Outlet. Police were called to the mall around 4 p.m. and say the shooter and victim knew one another. One victim was reported shot and wounded. No arrests have been made in the case. wtva.com

Surrey, BC, Canada: Man injured in hatchet attack at Central City Mall in Surrey
Police in Surrey responded to a man attacking another man with a hatchet at Central City Mall on Thursday afternoon. The assault happened at about 12:45 p.m., and several police vehicles attended the scene. Witnesses say they saw a shirtless man covered in blood stumble through the food court.

The victim, a 50-year-old man, was taken to hospital with non-life threatening injuries. Witnesses helped officers find and arrest the suspect, a 34-year-old man, who was still in the vicinity. Police say the two people knew each other, but are unsure what led to the altercation. The small, handheld axe used in the attack could be seen inside an evidence bag on the hood of a police vehicle at the scene. ctvnews.ca

Tulsa, OK: Gun deal goes wrong outside QuikTrip; buyer shoots seller with his own gun

Birmingham, AL: Police investigating fatal shooting outside C-Store; attempting to steal a car running in the parking lot

Robberies & Thefts

Chicago, IL: Bloomingdale’s Shoplifter beats Mag Mile Loss Prevention with a Tire Iron
Struck in the head with a tire iron, a security guard on the Magnificent Mile needed stitches after a run-in with a woman he says was shoplifting. The incident happened a few days before Christmas at Bloomingdale’s, located on six floors of 900 North Michigan Shops. The guard told police he saw a woman slip a $365 purse into a shopping bag and head for an exit at around 4:30 p.m. on December 22. He stopped the woman from leaving the store and started to walk her back to the department store’s loss prevention office, but she pulled a tire iron from her sleeve and repeatedly hit the guard in the head with it.

Police identified the woman as 21-year-old Sierra Copeland (left) of the Washington Park neighborhood south of the Loop. She was charged with retail theft, aggravated battery with a deadly weapon, aggravated battery causing great bodily harm, and two counts of aggravated battery of a merchant. loopnorth.com

Jacksonville, FL: Gas stations targets for crime; High-profile murders, crimes reported at gas stations across town
The shooting death of a young mother at a Riverside gas station on New Year's Day was one of at least eight murders and four serious shootings at BP gas stations in Jacksonville since 2004. news4jax.com

Middleton, OH: Man used Bank Robbery cash to buy Engagement Ring
Dustin Pedersen has been charged with robbing a Fifth Third Bank branch in Trenton on Dec. 16. Police say records show that Pedersen spent $4,500 on an engagement ring less than an hour after the robbery and presented it the next day. wpxi.com

Indianapolis, IN: Metro Police release new video of BP Armed Robbery; clerk shot 4 times

Escambia County, FL: Golf Cart parts employee caught diverting $64,000 of internet sales to her personal account

Kay Jewelers in the Eastvale Gateway III, Eastvale, CA reported a Grab & Run on 1 /3, item valued at $5,899

Kay Jewelers in the Arrowhead Town Center, Glendale, AZ reported a Grab & Run on 1/3, item valued at $1,399

Sentencings & Arrests

New Albany, IN: Verizon robbery suspect found guilty
Livan A. Ruibal, 51, was found guilty Wednesday of one count of (felony) burglary, one count of criminal mischief and one count of theft. Also charged in the Oct. 4 incident were Alexis Aleman, 53; Roberto Hernandez-Castro, 31; and Augusto Mirano, 56. Ruibal and Aleman both had Florida addresses at the time of the incident. Mirano pleaded guilty Dec. 12 to level 5 felony robbery and was sentenced to one year and 245 days. Ruibal's sentencing is scheduled for 10 a.m. Jan. 31. newsandtribune.com

Greenwich, CT: Jewelry Store Rolex thief facing 60 years
Naquan Ferguson was due to serve prison time for masterminding a jewelry-store robbery in Greenwich in 2011, but he took off for Asia instead. He was captured on the run in China last summer. greenwichtime.com

Abilene, TX: Get-A-Way Driver indicted in 7-Eleven Armed Robbery

Skimming Thefts

UK: Essex, England: Romanian Gang 'sold cash machine Skimming Devices to criminals around the world from garden shed in Essex'
Prosecutor Michael Shaw said the devices were disguised and sold as other items before they were traded as far away as the USA, Vietnam and China. Eight others in the fraud ring have pleaded guilty or been convicted following a trial. dailymail.co.uk

Arson & Fire

Langdon, ND: Fire destroys Langdon’s General Store, no injuries reported

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On the Move

Ed Van Allen promoted to Regional Director of Asset Protection for Ocean State Job Lot

Diana Lukash named Regional Loss Prevention Manager for Dollar General

Saba Giorgobiani promoted to Loss Prevention Manager for Giorgio Armani

Ryan Waldow named Regional Loss Prevention Manager for Family Dollar

James Bequette named Zone Asset Protection Manager for Rent-A-Center

Shannon Griffin named Regional Loss Prevention Manager for L'Oreal

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VP of Loss Prevention
Anaheim, CA
The Vice President is responsible for the strategic planning and execution of the company's Loss Prevention program across more than 400 stores nationwide, and ecommerce. Reporting to the CFO, this position has overall leadership responsibility for leading the charge in driving shrink reduction...

Senior Market AP Manager- Southern California
Burbank, CA
This Senior Market Asset Protection Manager contributes to REI’s success by supporting improved profitability for the co-op through reduced inventory shrinkage, improved margin, reduced Workers Comp and GL claims and premiums, retail and supply chain management...

Regional Asset Protection Director
Seattle, WA
The Regional Loss Prevention Director will lead Loss Prevention programs for designated Districts and Stores within assigned Region. Reviews Loss Prevention program processes in stores to drive shrink reduction and bottom line profits. Provides leadership to LP teams and stores in the management of critical incidents...

Senior Manager of Investigations
Dublin, CA
● This position will lead the Internal Theft Investigations Team – based out of our Dublin Corporate Office
● They are responsible for company-wide theft lead generation, field/corporate investigations and case closures...

Senior Manager of Crisis Operations
Dublin, CA
● This position will lead a team of Crisis Mangers, Senior Analysts and Crisis Analysts based out of our Dublin Corporate Office
● They are responsible for all crisis response efforts, company-wide communication, safe travel program and any company threats...

Regional Loss Prevention Manager - Pacific Northwest
Sacramento, CA
● Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
● Monitors compliance with loss prevention policies and programs including routine audits/checklists for internal/external controls...

Retail Asset Protection Team Leader
Cadillac, MI
Collaborates with the Market Asset Protection Team leader and Store Leadership to support a Culture of Safety and 200% accountability. Oversees and ensures the effectiveness of the asset-protection, safety and fire-protection efforts and stock loss reduction...

Regional Manager Loss Prevention - Los Angeles
Los Angeles, CA
The Regional Asset Protection Manager is responsible for the management of the Asset Protection function to a group of the 1,200 campus stores Follett operates. The RAPM guides the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Area LP Manager - Nor Cal
Sacramento, CA
The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses and protect company assets and make recommendations to improve inventory shrinkage, safety and overall store controls...

Store Loss Prevention Manager
Daly City, CA
Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

Regional Manager Loss Prevention, Audit & Firearms Compliance
Indianapolis, IN
The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigates and resolves all matters that jeopardize or cause a loss to the company’s assets...

District Asset Protection Manager - Detroit/Saginaw
Taylor, MI
Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...

Featured Jobs

• Stein Mart - Director of Asset Protection, Jacksonville, FL
Dollar General - Director Loss Prevention, Charlotte, NC
• Bath & Body Works - Brand Director Asset Protection, Reynoldsburg, OH
• Goodwill Industries of Southern Oklahoma & North Texas, Inc. - Loss Prevention & Risk Manager - Lawton, OK
• Academy Sports & Outdoors - Safety Director, Katy, TX
• Sears Holdings - Senior Director, AP Operations & Safety, Hoffman Estates, IL
• Walgreens - Director, Asset Protection Solutions, West Chester, OH
• Rue 21 - Director of Loss Prevention, Warrendale, PA
• Living Spaces - Director of Asset Protection, Los Angeles, CA
• Hannaford - Director of Asset Protection, Scarborough, ME
• Charlotte Russe - Manager Loss Prevention and Safety, San Francisco, CA
• KPMG - Director, Cyber Security Services - New York, NY
• Food Lion - Director of Shrink, Salisbury, NC
• belk - Manager of Corporate Security & RMC, Charlotte, NC
• Apple - Secrecy Program Manager, Santa Clara Valley, CA
• REI - Senior Security Shared Services Manager, Bellevue, WA
• PWC - Cybersecurity & Privacy - Director, Various Locations
• Living Spaces - Director of Inventory Control, Rialto, CA
• Hallmark - Director of Information Security, Kansas City, MO
• Weis Markets - Organized Retail Theft Investigator, United States - Various Locations
• Walgreens - Manager, Investigations & Internal Audit, Deerfield, IL
• Wireless Vision - Director of Loss Prevention, Greater Detroit Area

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HR, Safety & AP Manager - Floor & Decor - Moreno Valley, CA
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AP Specialist - Home Depot - Quincy, MA
AP Specialist - Home Depot - Cleveland, OH
AP Specialist - Home Depot - Oakland, CA
AP Specialist - Home Depot - Anchorage, AK
AP Specialist - Home Depot - Brentwood, CA
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LP Supervisor - Kohl's - Mechanicsville, VA
LP Supervisor - Kohl's - Suffolk, VA
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LP & Safety Mgr - Lowe's - Flanders, NJ
AP Manager - Sears - Stockton, CA
AP Manager - Sears - Palm Beach Gardens, FL
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Tip of the Day
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Healthy debate in any industry spurs growth, understanding, and challenges the status quo. Without it the normal evolutionary processes which are slow to begin with slow even further. It is those who have the courage to debate that make a difference and create change. However, as in the case of any debate interpreting and understanding the messages is critical in order for it to have a positive impact and facilitate change.

Usually driven by opposing sides, debates are driven by individual experience and environmental influences that are often times invisible and therefore unrealized. But at the end of the day, regardless of opinion all debates spur discussion, thought, and emotion. And that is what causes change and understanding.

While interpretation is an individual experience, the experience itself has the ability to impact and educate.

Just a Thought,
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Gus Downing

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