'Inside the LPRC IMPACT Conference' 2018
An Eight-Episode Series Presented by Sensormatic

Assessing The Real-World Impact of LP Efforts
The LPRC Delivers Evidence-Based Solutions and Actionable Results

A Solution Provider's & Manufacturer's View

The Value - Expectations - Benefits
Two Long-Term Members Discuss LPRC's Role & Benefit For Solution Providers

Hedgie Bartol, Retail Business Development Manager, Axis Communications
Krista Monnin, North America On-Shelf Availability Leader, Procter & Gamble & LPRC Board Member

In our 3rd episode, we speak with one industry-leading solution provider and one industry-leading manufacturer, who have both been heavily involved with the LPRC and overall industry development.

Krista Monnin, North America On-Shelf Availability Leader at Procter & Gamble & LPRC Board Member, talks about the parallels between her role with P&G and some of the LPRC's own objectives from a standpoint of covering anything on the shelf from theft to out-of-stocks.

Hedgie Bartol, Retail Business Development Manager at Axis Communications, shares how the LPRC provides a safe environment where retailers and solution providers can come together and brainstorm, collaborate, and test and vet new solutions.

Learn why the LPRC's evidence-based approach takes solution providers from a "sales environment" to a "proving ground" based on facts and data.
 

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See more of our 2nd LPRC series here. Watch our 1st series here.
Take the time to learn. As this is the LP/AP academic "Think Tank".

Chris Olney, CFI, PCI promoted to Senior Manager, Asset Protection for HD Supply Construction & Industrial Chris has been with White Cap since 1991, starting his career in one of the first White Cap branches in San Diego, CA. He has worked in numerous roles throughout his time with White Cap & HD Supply where he found his home in Asset Protection. Those of you who have worked with Chris can attest to his dedication, integrity and relentless pursuit of excellence. In Chris's expanded role, he will continue driving execution for both the White Cap business along with the ongoing development of the Home Improvement Solutions Asset Protection program. Congratulations, Chris!

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Retailers Can Avoid Equifax Identity Theft Data Risk This Holiday Season

Personally identifiable data stolen during the Equifax breach is a problem for retailers this holiday season with fraudsters poised to take advantage of high-volume consumer shopping. In data breach scenarios, fraudsters typically wait 12 to 18 months before using the information. Based on the date of that breach, it is expected that this will be a very dangerous holiday shopping season as the data in hackers' hands should be hitting the market now, just as the as the holiday shopping season is underway.

To put the amount of data available in context, there were 145 million names, social security numbers and dates of birth compromised during the Equifax breach last year. Now, consider that on average, an identity was stolen every 1.88 seconds in the U.S. in 2017 and consider the more than 57 million records have been exposed thus far this year according to The Identity Theft Resource Center. Add to that the 500 million records breached in the Marriott hack.

Whether it's the treasure trove of Equifax data fraudsters will use to defraud retailers in store, online or via mobile devices or any of the data that has come from the ongoing incidents of data breaches and identity theft, the risks are high. And the holiday season is a fraudsters playground. Large volumes of transactions and new account openings that retailers experience during the holiday shopping season and the larger number of purchases consumers make gives the advantage to identity thieves unless the proper protections are in place.

Retailers can protect their customers as well as their own bottom line from the costly losses associated with identity theft with Intellicheck's Retail ID suite of identification authentication products. Intellicheck's cutting-edge Retail ID SaaS technology solutions are proven weapons in combating fraud.

For every transaction, online, mobile or POS, Retail ID technology solutions provide a new level of transaction safety, preventing fraudulent retail purchases while providing a more engaging, customer experience with an easy, quick process that enhances consumer confidence.

Retail ID products have proven 99.9% effective in identity authentication, preventing transactional fraud including fraudulent account openings, account take overs, card not present fraud, gift card fraud, cash off card, and fraudulent check transactions. These state-of-the-art technology solutions are equally effective in preventing buy online and pick up in store (BOPIS) and non-receipted return fraud. And Retail ID stops a fraudulent transaction every 90 seconds.

Retail ID product solutions are preventing fraud for Fortune 100 and Fortune 500 retailers including nationally recognized department stores, jewelry, furniture, and tools and equipment retailers across the country.

For more information visit www.intellicheck.com or call 516-992-1900.

One of Marvin Ellison's Omnichannel Priorities: Transforming the Supply Chain
Lowe's meets customer expectations with highly automated DC
In an era when retailers are striving to get merchandise into their customers' hands as quickly as possible, Lowe's Companies is banking on a state-of-the-art automated warehouse to step up its game.

When Marvin Ellison came aboard as the home improvement giant's new CEO in July 2018, he wasted no time in updating the company's strategic playbook. Among the top priorities: transforming the company's supply chain to meet the needs of omnichannel customers.

Coinciding with this mission is Lowe's newest initiative - adding a new direct fulfillment center (DFC) in Coopertown, Tennessee, to its distribution fleet. The 1.1 million sq. ft. facility, which had its grand opening in December, is equivalent in breadth to 22 football fields. It features 22 shipping doors, uses hydrogen fuel to power its forklift fleet, and has 1,800 tons of HVAC equipment. (The building rounds out the company's network of 35 United States-based distribution centers, three millwork facilities, and five delivery terminals.)

"It is the most technologically advanced supply chain facility that Lowe's has ever operated. It uses state-of-the-art automation that improves our efficiency, and ensures we get products to our e-commerce customers when and where they want it. It opens as we are building a supply chain that can pivot quickly to meet changing customer expectations." chainstoreage.com

How Computer Forensic Examiners Help Investigate Digital Misconduct
Computer forensic examiners have seen an increase in business litigation related to breaches of loyalty and fiduciary duties by employees. Employees are jumping to greener pastures or deciding to start their own competing business. Unfortunately, when employees leave, they frequently are leaving with a part of the company. Customer lists, marketing plans, product designs, bid sheets and invoices can go out the door with them.

A sound HR policy should include a procedure for the preservation and examination of digital media for key employees leaving the company. Suspensions, terminations or unusual resignations should trigger the policy. The policy should include securing any company cellphones, network e-mail archives, cloud accounts and, more important, the hard drives of any employee desktop or laptop.

It is not unusual to discover months after a termination or resignation that a breach of loyalty, theft of proprietary documents or embezzlement has occurred. In addition, individuals can file sexual harassment or discrimination litigation at any time before the civil statute of limitations runs out, which could be months later, as well.

Working with Computer Forensic Examiners
If you choose to hire a computer forensic examiner, do your homework. Ensure any examiners have experience testifying as expert witnesses with regard to the type of issues that you have in litigation. Make sure they can present technical evidence in a clear and understandable way to a judge or jury.

It is also important to understand costs. Is there a monthly maintenance (storage) fee for holding on to your digital evidence until it is no longer needed? Will specialized software specific to your company data be needed? These questions should be answered prior to an engagement. Does the examiner use cloud accounts for storage or processing? Depending on how sensitive your data is or government regulations, you may not want your data in a third-party cloud. Despite encryption, cloud accounts have been hacked. The safety of your data should be discussed as part of the process. shrm.org

Two State-Sponsored Chinese Hackers Charged with Global Computer Intrusion Campaigns Targeting Intellectual Property and Confidential Business Information
Defendants Were Members of the APT 10 Hacking Group Who Acted in Association with the Tianjin State Security Bureau and Engaged in Global Computer Intrusions for More Than a Decade.

Through their involvement with the APT10 Group, from at least in or about 2006 up to and including in or about 2018, Zhu Hua and Zhang Shilong conducted global campaigns of computer intrusions targeting, among other data, intellectual property and confidential business and technological information at managed service providers (MSPs), which are companies that remotely manage the information technology infrastructure of businesses and governments around the world, more than 45 technology companies in at least a dozen U.S. states, and U.S. government agencies. justice.gov

Facebook Data Deals Extend to Microsoft, Amazon, Netflix
An explosive new report sheds light on data-sharing deals that benefited 150 companies as Facebook handed over unknowing users' information.

If you shared data with Facebook over the past few years, there's a high chance Facebook handed it to Microsoft, Amazon, Spotify, or any of the other 150 companies that benefited from extensive data-sharing deals with the social media giant, The New York Times reports. nytimes.com

Harris Poll Reveals American Attitudes Towards Cybersecurity and Privacy
When asked if it is ever acceptable for retail companies to conduct digital activity monitoring over shoppers to provide defense against threats and data breaches, 60 percent of Americans indicate it is. globenewswire.com

The 18 biggest data breaches of the 21st century

Top 10 worst password FAILS of 2018

Microsoft Issues Emergency Fix for IE Zero Day

E-commerce fraud costs persist for e-tailers,
according to 2018 LexisNexis Risk Solutions True Cost of Fraud Study
LexisNexis® Risk Solutions, a part of RELX Group, today released its 2018 True Cost of Fraud study for the e-commerce sector. The study finds that fraud has risen 35 percent, year over year, among mid to large-size ($10M+ in sales) e-tailers, a significant increase. According to the LexisNexis Fraud Multiplier, the cost of fraud for mid to large-size companies remains higher than for smaller companies. Every $1 of fraud results in $3.20 in fraud-related costs, compared with $2.32 for smaller businesses, which includes chargeback fees, merchandise replacement and labor costs for employees.

"E-tailers must remain vigilant in battling fraud, because the threat has grown since 2017. Larger e-tailers have seen nearly a doubling of successful fraud attempts targeted at their companies year-over-year, which reflects this danger," says Kimberly Sutherland, senior director, fraud and identity management strategy, LexisNexis Risk Solutions. "Increased levels of successful fraud attempts indicate clearly that despite ongoing efforts, the solutions implemented by e-tailers may not be optimal. As these businesses grow and expand into digital goods and m-commerce, so does the opportunity for fraud, which makes the need for increased intelligence around both the digital transaction and the consumer that much more critical." prnewswire.com

Chanel accuses 94 online entities of counterfeiting
French fashion brand Chanel has accused almost 100 (94) online entities of producing and distributing counterfeit goods through internet-based stores.

In this instance, the 94 defendants are believed to be individuals conducting business through marketplaces such as Bonanza.com, eBay.com, Etsy.com, and/or iOffer.com, according to the complaint.

All of the defendants allegedly offer goods bearing "counterfeit and infringing trademarks that are exact copies of one or more of the Chanel marks" through e-commerce stores. worldipreview.com

A very counterfeit Christmas
Holiday season rife with accidental purchases
Some 68 percent of counterfeit products unintentionally purchased throughout the year are later given as Christmas presents, according to a MarkMonitor study.

The research, conducted by independent survey organisation Virteous World, surveyed around 2,600 consumers spanning the UK, US, France, Italy and Germany in order to identify attitudes towards online shopping and the importance of brand protection.

One area of the study found that fears of fakes are heightened during Christmas time, with 45 percent of consumers surveyed worrying about buying a counterfeit product as a gift, and a further 53 percent refusing to buy Christmas presents via social media for this reason.

The survey identified consumers' preferred methods of purchase to be online marketplaces, links from search results and smartphone apps. These methods were cited for their apparent security, despite them being the "prime source" of counterfeit merchandise.

Statistics show that 26 percent of consumers who unintentionally purchased counterfeit products did so through online marketplaces, with a further 17 percent via smartphone apps and 11 percent through sponsored social media advertisements. ippromagazine.com

Food delivered 'right into your fridge' is the future, says Walmart's e-commerce chief

Mattress retailers grew online sales 60.6% in 2017

Collinsville, AL: $500,000 in Counterfeit Merchandise Seized from Dekalb Home
The U.S. Immigration and Customs Enforcement office has confirmed that agents executed a search warrant at South Valley Avenue home in Collinsville in which $500,000 worth of merchandise was seized, including stolen counterfeit handbags. The U.S. Attorney for the Northern District of Alabama will decide if federal charges will be filed. No further information is available at this time. whnt.com

Washington County, UT: Utah Highway Patrol stop seizes $27,000
of stolen merchandise
Utah Highway Patrol said an SUV occupied by Fernando Vega-Gort and Mario Vargas was pulled over for speeding on Interstate 15. The trooper smelled an odor of burnt and raw marijuana. Since neither person had a medical marijuana card or valid driver's license, the SUV was searched. The search yielded many large garbage bags filled with name brand clothing and merchandise. The merchandise still had security tags and price tags affixed. The driver and passenger were both arrested without incident for the stolen goods. Investigators said the estimated value of the merchandise is nearly $27,000. abc4.com

Cartersville, FL: Two busted at Ross, accused of stealing 'thousands of dollars worth' of merchandise
According to a Cartersville Police Department Facebook post, the Cartersville Police Department was contacted on Dec. 16 after Marta Martinez and Alexander Suarez were observed concealing merchandise inside of Ross Dress for Less, located at 51 N. Morningside Drive, Suite 100, in Cartersville. Officers arrived and located two suspects hiding inside of a vehicle in the parking lot. Thousands of dollars worth of merchandise was located that is believed to have been stolen from Ross and multiple other department stores in multiple states. The CPD posted a photo on Facebook of dozens of shoes confiscated in connection to the crime. daily-tribune.com

Downers Grove, IL: Best Buy Employees Pepper Sprayed during $5,000 theft
Two employees were pepper-sprayed in the face and five iPhones reportedly were stolen Dec. 16 at a Best Buy in Downers Grove, according to a police report. The phones were valued at about $5,000. mysuburbanlife.com

Toronto, Canada: Toronto Police investigating $200,000 in thefts by group hitting the Liquor Control Board stores
Officers from 14 Division, in collaboration with LCBO investigators, began an investigation into a series of thefts between August and December, 2018, across the city at several LCBO locations. It is alleged that this series of thefts was committed by a group of up to 12 people. There are up to 10 people still outstanding. torontopolice.on.ca

Bethlehem Township, PA: Shoplifter who took taxi to Walmart, Best Buy then pawn shop faces multiple charges; nearly $1,000 of merchandise

Peoria, IL: Man suspected of stealing over $3,000 in meat from multiple Kroger stores

Grundy Center, IA: $2,000 theft of Power Tools from Norbys Farm Fleet
 

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