
Annual fraud study finds that 'fatalists' are the
best-protected merchants
The heart of the problem is card-not-present
transactions. Though such sales represent a small
fraction of all sales, the role they play in fraudulent
transactions “is huge,” says Jim Van Dyke, president of
Javelin Strategy & Research, which conducted the survey
for LexisNexis Risk Solutions. Jim Rice, director of
market planning for the retail and e-commerce market at
LexisNexis, says that, “For every $100 of fraud, there
is $270 of fraud loss.” And the problem is growing as
retailers expand into foreign markets and mobile
commerce. “When you look at global and mobile, you ... take on this complexity where you can expect there to be
fraud,” Van Dyke says. (Source
stores.org)
Wal-Mart nixed paying Bangladesh suppliers prices high
enough to cover costs of safety improvements in April
2011 At a meeting convened
in 2011 to boost safety at Bangladesh garment factories,
Wal-Mart Stores Inc. made a call: paying suppliers more
to help them upgrade their manufacturing facilities was
too costly. The comments from a Wal-Mart sourcing
director appear in minutes of the meeting, which was
attended by more than a dozen retailers including Gap
Inc., Target Corp. and JC Penney Co. Sridevi
Kalavakolanu, a Wal-Mart director of ethical sourcing
and her counterpart at Gap reiterated their position in
a report folded into the meeting minutes, obtained by
Bloomberg News. “Specifically to the issue of any
corrections on electrical and fire safety, we are
talking about 4,500 factories, and in most cases very
extensive and costly modifications would need to be
undertaken to some factories,” they said in the
document. “It is not financially feasible for the brands
to make such investments.” Bangladesh’s labor law
requires safety measures such as fire extinguishers and
easily accessible exits at factories. Ultimately, the
Bangladesh government will have to start enforcing its
owns laws. (Source
thecitywire.com)
Holiday spending jumps 14% hitting $21.4B in 32 day
period, Nov. 3 to Dec. 4
128.7 million consumers have bought online so far this
holiday season, with consumers spending at least $1
billion with e-retailers on each of four days during the
last week of November, with Cyber Monday.
(Source
internetretailer.com)
US Demand for Private Security Services to Reach $63.8
Billion in 2016
Projected to rise 5.2% annually. The market will be
supported by a high perceived risk of crime (from
conventional violent and property crimes to white collar
crimes and terrorism) and a concern that public safety
officials are overburdened. The outsourcing of security
activities to contracted firms, instead of relying on
in-house security, will support demand.
(Source
yahoo.com)
The U.S. and EU - European Union in Mexican standoff
when it comes to privacy protection
The European Union's top data protection watchdog
expects that only a select band of U.S. IT companies
will meet E.U. data protection standards for some time
to come. Under the E.U. Data Protection Directive,
personal data cannot be transferred out of the E.U.
unless the destination country's data protection laws
are deemed adequate. To date, only a tiny number of
jurisdictions have been deemed adequate: Argentina,
Canada, Guernsey, the Isle of Man, Israel, Switzerland
and Uruguay. Changes in U.S. legislation could also
advance the country's cause. Hustinx noted that, with
the re-election of President Obama, a U.S. Privacy Bill
of Rights looked closer. (Source
csoonline.com)
Supervalu's two largest banners - Albertson's and
Save-A-Lot may be bought by Cerberus Capital Management
Cerberus, which owns the Albertsons LLC stores — now
transitioning to Albertsons Market — was reported to
have been in talks to acquire all of Supervalu, but was
unable to secure financing. According to a Bloomberg
News report Cerberus scaled back the scope of a
potential deal to include only Albertsons stores and the
Save-A-Lot limited-assortment banner. Supervalu could
use the proceeds to pay down debt and focus on the
disposition or ongoing operation of its other holdings.
(Source
supermarketnews.com)
Global Fire Alarm Equipment Industry research report by
Reportlinker.com
This report analyzes the worldwide markets for Fire
Alarm Equipment in US$ Million by the following Product
Groups/Segments: Fire Alarm Panels (Conventional Fire
Alarm Panels, Addressable Control Panels, & Voice
Evacuation Systems), and Fire Alarm Devices (Annunciators,
Notification Devices, & Manual Pull Stations). The
report provides separate comprehensive analytics for the
US, Canada, Japan, Europe, Asia-Pacific, Middle East,
and Latin America. (Source
yahoo.com)
MWV (R)evolutionizes Consumer Electronics Packaging at
the 2013 International CES with revolutionary security
packaging system
At this year’s CES, MWV is launching a revolutionary
security packaging system, in partnership with ProTeqt
Technologies, which leverages digital technology to
deter theft and boost sales. The system comprises a
small lock placed on high-value consumer electronics
products, which renders the product non-functional until
it is digitally disabled by the retail associate at
checkout. The system removes the thieves’ motivation to
steal, while at the same time does not impact the
consumers’ interaction with the product.
(Source
yahoo.com)
"Florida Felony Lane Gang” hitting Chicago burbs
Florida woman arrest last month and subsequent
investigation by Winnetka Police links crime group
“Florida Felony Lane Gang" to organized ID theft ring.
The group recruits in Florida and operates in places
like Chicago’s suburbs. They steal women's purses use
the identification, checkbooks and other bank
information to write and cash checks against each
victim’s accounts. The suspects use a check and make it
payable to another burglary victim of which they have a
driver’s license. They even cut their hair short to wear
wigs and use make up to look like the victims photograph.
The group has ring leaders in Florida who recruit
individuals, typically women who have fallen on hard
times, and travel with them to the Chicago area. “(The
group’s leaders) recruit these people because they are
the ones they want to get caught,” Christensen said. “A
lot of (the leaders) stay out on the perimeter as
lookouts.” (Source
suntimes.com)
Tennessee Auto Parts Company Employee embezzles $350,000
Police say that Ison is accused of stealing at least
$340,000 from Grey's Used Auto Parts, over the past 17
months. (Source
privateofficrbreakingnews.com)
Customs seizes $300,000 in counterfeit Tigers gear
U.S. Customs and Border Protection seizes $300,000 worth
of counterfeit knit Detroit Tigers hats and headbands en
route to Michigan from China. (Source
detroitnews.com)
Robbery suspect falls through pharmacy roof
Police are looking for two suspects in connection with a
robbery at a Philadelphia pharmacy that was caught on
surveillance video, which shows one suspect repeatedly
falling to the ground as he tries to flee after the
break-in. Police say the suspect inside the pharmacy
left behind the backpack and a white construction
hardhat with the words "Perryman Building and
Construction" in red on the front and the initials
"D.A." in marker on the inside. Not the brightest guy in
the world and DNA evidence should be enough to get them
sooner or later. (Source
cbsnews.com)
Flint, Mich., billing security companies for false
alarms
A decision by the city to begin billing security
companies for false alarms—more than $31,000 in the
first month alone—has the industry working with police
to shift the burden to end users. According to the
ordinance, no fees are assessed for the first two false
alarms at a given location in any one-year period. The
third false alarm is $75, with the fee rising $25 for
each subsequent incident. A $35 late fee is added to any
bill not paid within 30 days. “Some [cities] have tried
it before,” Mowrey told Security Systems News. “There
are several in California that got involved in legal
action and the courts all upheld that you need to bill
the end user, not the alarm company. [Flint] probably
set it up not knowing the consequences and not realizing
that it’s not going to help reduce alarm calls.
(Source securitysystemnews.com)
Well dressed armed Jewelry thief hits Shay’s Jewelers in
Houston. The well dressed
suspect asked the manager about credit options, as he
was completing the application with the store manager, a
second suspect entered the store and took his place at
the rear of the store near two associates. The well
dressed suspect pulled his gun and forced customers and
associate to the ground. He then ordered the manager to
give him the keys to the front showcases, then zip tied
the managers hands behind his back. No one was injured,
the suspects are still at large. (Source
chron.com)
Nine Men Sentenced For Series of Armed Robberies in
Northern California
Police said the group was involved in 15 robberies of 7-Eleven stores, Wing Stop restaurants, and gas stations
throughout southern Alameda County and a robbery in
Milpitas. (Source patch.com)

Chicago Police warning local businesses of potential
armed robbers.
Two suspects in the Chicago area have already hit four
stores, including a CVS, stealing cash, bus passes, and
cigarettes from behind the register and quickly
disappearing. No one has been injured in any of the
incidents, but a weapon has been displayed each time.
(Source
myfoxtwincities.com)
Columbus, Ohio man sentenced to 36 years for 19 armed
robberies. Christopher
Blaho was facing 160 years after pleading guilty to 19
Columbus area robberies, Blaho is believed to have
targeted gas stations, Subway restaurants, United Dairy
Farmer stores, pizza shops, a beverage drive-through and
a pharmacy, no one was ever injured. Blaho’s attorney
said, Blaho was abusing drugs and alcohol and committed
the crimes to feed a heroin addiction, he was living in
his minivan. (Source
dispatch.com)
Thieves
smash SUV into fire doors of a St. Louis, Mo. Rent-a-Center
store. St. Louis police are
searching for two men who drove an SUV through the back
door of a Rent-A-Center store and stole merchandise. The
crime happened around 3 a.m. Thursday. A witness saw a
black sport utility vehicle back into a rear door. The
driver and a second man ran inside and stole items.
Store officials were still trying to determine what was
taken. The extent of the damage to the building has not
been determined. (Source
kmov.com)
Gunshots
fired at shoplifters in Miramar, FL, Officer fears for
his safety.
A police officer fired gun shots at shoplifting suspects
near a Miramar Target when he felt they were going to
run him over, according to authorities. It happened
Wednesday night near the store located on Miramar
Parkway and 163rd Avenue. Miramar police said three
suspects were in custody and the search for a fourth
person would continue. Officers said they arrived at the
scene and found the suspects trying to leave the area in
a car with two TVs taken from the Target. Police said
they stopped the suspects, who took off when an officer
approached the car. One person reportedly exited the car
before the others circled around the lot in the car and
headed straight for the officer. According to police,
the officer felt his life was threatened. That's why he
pulled out his weapon and shot at the suspects. No one
was hit by the gunfire, authorities said. The suspects
then ran away on foot and the abandoned car hit a tree
and possibly a parked car. (Source
wsvn.com)
Serial shoplifter wanted in Clarksville, Tenn.
Shanta Griffin, 35, has four theft
warrants on file. Police said Griffin often wears a
Sponge Bob knit cap when shoplifting. She is currently
out on bond awaiting trial on previous theft charges.
(Source
wkrn.com)

Man
caught shoplifting with a stolen John Deere Tractor in
Washington.
A man in Yakima, Washington was attempting to shoplift
more items from a local Walmart, earlier that day he had
already stolen a John Deere tractor from YV Tech. The
tractor was actually on the back of a truck driven by
the suspect, the truck belonged to a relative that said
he let someone borrow it, but never got it back.
(Source
kimatv.com)
A
$4 shoplifting case could lead to 8 years in prison.
The $4.19 of stolen merchandise is only part of the
problem for Lori Suter of Stark County, Ohio. As she
fled from the IGA Grocery store, she knocked down an
employee who was attempting to stop her, she is now
being charged with a second degree felony, punishable by
8 years in prison and a $15,000 fine.
(Source
cantonrep.com)
Jewelry Store Burglar returns the next day, wearing two
stolen watches. Okay, maybe
not the greatest plan to attempt to go back to the same
store you burglarized the night before. What makes it
worse, wearing two of the stolen watches. Nashville
Police staked out the Variety Jewelry and the Radio
Shack stores which were burglarized Tuesday, and early
Wednesday morning the burglar returned to scene of the
crime attempting to break back into Variety Jewelers.
Brad Kendall was taken into custody and admitted to the
burglaries. (Source
newschannel5.com)

Burglars
hit Jimmy Choo Store on Chicago’s Gold Coast.
The doors were pried open by two suspects, while a third
suspect waited in the get-a-way car. An inventory is
being conducted to determine the loss; no numbers were
released thus far. Last month, the American Apparel
store was hit on the same block by burglars.
(Source
nbcchicago.com)
Jack in the Box Robbery suspect turned in by his Wife.
On November 28, Johnny Reyes and another suspect entered
the Jack in the Box restaurant in San Antonio and stole
cash from the registers and the safe. Reyes and his
accomplice forced employees into the storage freezer at
gunpoint. Reyes told his estranged wife that he
committed the robbery and threatened her if she told
anyone. Reyes’s wife worked with Police identifying her
husband from the robbery video. Police are now also
trying to connect Reyes with an armed robbery of a
Dollar General store. (Source
kens5.com)
November Same Store Sales results
Walgreen down 6.2%
Quarterly Same Store Sales Results
Lululemon 3Q up 18% with sales up 38%- Canada's darling
Ascena Retail Group 1Q up 1% with sales up 48% due to
acquisition of Charming Shoppes - now the largest
specialty retailer in terms of store count in the U.S.
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A look at GRAORCA by Katie
Tuttle
Coming every
Monday! Our new EHS & Safety Column Helping you stay informed.





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here?
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Featured Episode
The Big Box & Specialty Store ORC Leaders
Part 3

Learn how these retailers are addressing ORC
-
the fastest growing crime.
|
In this five part series LPNN
talks with Joe LaRocca, senior retail partner and former
senior advisor of Asset Protection for the NRF, Scott
Sanford - the Director, Investigations & Training - Loss
Prevention for Barnes & Noble and one of the founders of
the ORC Solutions - ORC Workbench - the fastest and most
successful online organized retail crime detection and
prevention tools, Denny Dansak - Kroger's Corporate
Manager, ORC, Nelson Harrah - The Gap's Director of
Organized Retail Crime, and Deb Lussier - Home Depot's
Senior Manager of Central Investigations. In this series
you'll learn exactly how these retailers are addressing
Organized Retail Crime and how they've built their
models. They discuss what they look for in staffing ORC
positions and how they measure the effectiveness of
their program. This is a great opportunity to see
exactly how four major retailers have responded to the
ORC problems facing the nation. Stay tuned tomorrow for
part four. |
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Booster Bag shoplifters caught in Tampa, $700 recovery.
The bags contained nearly $700 in stolen
merchandise, including skinny jeans, polo shirts and shorts
from various stores and were equipped with anti-theft
equipment, according to police. A St. Petersburg man,
dressed as a woman, and another man were charged Tuesday
after police said they tried to steal $700 in merchandise
from International Plaza. Police were working surveillance
at the mall when they recognized Cedric Sanders, 22, who
also previously was dressed as a woman, police said. When
Sanders and the other suspect, 21-year-old Terral Norris of
St. Petersburg, saw the officer, they ran and threw shopping
bags to the ground, both were arrested without incident.
(Source
baynews9.com)
Smash & grabs "plaguing" Mobile and Baldwin Counties in
Alabama
Investigators are one step closer to figuring out who is
behind a series of "smash and grab" thefts that have plagued
Mobile and Baldwin Counties. Local 15 has learned both
Sheriff's Offices have been working the case heavily.
(Source
local15t.com)

Del.
Police Seek Suspects in Identity Theft hitting Wal-Mart
Delaware State Police say they are searching for two people
wanted in connection with several incidents of identity
theft and unlawful use of a credit card. According to
police, on multiple occasions between Nov. 22 and Nov. 23, a
man and woman made numerous illegal transactions on a
78-year-old man's credit card. (Source
wboc.com)
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retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow |
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Thought Challenge Review Starts Today

by Ken Rayca,
CPP
Director, Loss Prevention
Liz Claiborne, Inc.
as published
on March 14, 2012
This past Thanksgiving weekend I
had the great opportunity to get together with some old High
School Classmates/Teammates that I hadn't seen for over 25
years for a College Football game in which one of our own
was the Head Coach. It was great fun and sure great catching
up! However, when the inevitable question came up 'So Ken,
what do you do now?' I found it difficult to articulate it
to these very intelligent, well educated folks in such a way
that their response was not 'so you're the guy that makes
sure nobody steals.' Now I KNOW I do immeasurably more than
that, however if I could not articulate it effectively to
these folks, some of them business owners themselves, why do
I just ASSUME that my Retail partners simply KNOW I'm more
than 'just the guy that makes sure nobody steals'? We all
know how much value we truly add to our respective
organizations. The true challenge is to find the right
methods to articulate this in every way so we're not just
'the guys who make sure nobody steals.' I resolved to ensure
I provided the highest level of Customer Service to my
partners in data distribution ranging from Incidents to LP
Audit execution to ORC trends and much more. While some of
this was already part of my playbook, I truly 'raised my
game.' I sought to add value to the company in any way
possible with our LP Organization, including spearheading a
Six Sigma project in the field. None of these things took
our 'eyes off the prize' of our primary mission and they
never will. LP can never be all things to all people.
However, that day of tailgating and College Football opened
my eyes to an assumption I will never make again; that my
partners necessarily know we're more than just the 'guys who
make sure people don't steal.' Because I will make sure I
can articulate it in every way possible.
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5 Tips for Retail Loss
Prevention during this Holiday Season
With the holiday season upon us, we would like to
see the best in people and spread the spirit of giving.
However that does not mean loosening up on retail loss
prevention strategies. Retailers have been doing a great
job this year tightening up security and revamping their
loss prevention methods. With all the data coming in at
the store level, the loss prevention teams are able to
catch and solve issues before they become significant.
Retail Loss
Prevention: What to Review
1) Make sure your promotions are running smoothly and
being rung up properly. Nothing is more challenging than
keeping all the holiday promotions in check. A good
method for checking the accuracy of your promotions is
ringing them up ahead of time to test the system. Also
take time to run through a trial with employees at a
monthly training meeting, as a refresher. It is good to
practice this in order to maintain uniformity across
your various locations. The goal is to make sure every
promotion works properly and that every employee is on
the same page, regardless of position or experience
level.
2) Make sure employees are trained and equipped to
handle large amounts of store traffic. Give your
employees the tools and resources needed to make quick
fire decisions, and let them know that they have the
power to make decisions on their own. Make sure that
everyone is up to date on policies and they know exactly
who to contact in case an issue occurs. Trained
employees are more likely to do their job properly, and
they are also more comfortable making decisions. Having
employees that know how to handle the holiday foot
traffic will greatly improve your operations.
3) With the increasing amounts of traffic it is
important to be properly stocked and have displays
updated in a timely manner. Make sure inventory levels
are accurate, and keep a record of traffic down times.
Why would you want to keep a record of your down times?
Because these may be the best times to restock. You
don’t want the increased foot traffic in your store to
go to waste, and restocking during busy hours may do
just that. When restocking is done make sure it is quick
and efficient. Another thing to consider is the use of
smart shelves, which let you know how fast your selves
are emptying so you can make sure they are never
completely bare. Remember, you want your customers to
have easy access to the things they want.
4) Properly staff your stores during the holidays. This
one may seem obvious, but there are some important
things to remember. Increase the amount of on-duty
staff, and consider scheduling a reserve of on-call
staff as well. This not only acts as a precaution in
case of a traffic influx, but it will also be helpful if
the weather conditions suddenly get harsh. The holiday
season not only brings large crowds, it brings bad
weather and an increase in sick days from employees.
Make sure your staff is aware of extreme weather and
sick day protocol and have an open system of
communication between employees and managers in case of
emergency.
5) Do not spend more time monitoring your data than you
have to. It is the holiday season after all, so spend
your time on more important matters. Focus on being a
physical presence in your stores with your team, and
with your family. Let us keep an eye on the data, and
who’s been naughty or nice. This way you can worry about
enjoying the season and improving the success of your
stores. Our big data for retail solution, Retail 20/20
gathers your siloed data and integrates it together to
provide you actionable reports in real-time. Not only do
we catch operational and systemic issues as they occur,
we send alerts to your mobile devices so you don’t have
to be tethered to your desk, because who wants to be in
their office this time of year?
Contact:
Derek Rodner
VP, Product Strategy
856-366-1200 x500
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Today's Daily Job Postings from the Net -
Appearing Today Only
Job Opening |
Company |
Location |
Origination |
Executive Team Leader - AP |
Target |
Baltimore, MD |
Target |
Executive Team Leader - AP |
Target |
Washington, DC |
Target |
Executive Team Leader - AP |
Target |
Seattle, WA |
Target |
Executive Team Leader - AP |
Target |
Southern WV |
Target |
Executive Team Leader - AP |
Target |
Plano, TX |
Target |
Dept Mgr Store LP & Safety |
Lowe's |
Dallas, TX |
Lowe's |
Dept Mgr Store LP & Safety |
Lowe's |
Webster, NY |
Lowe's |
District LP
Mgr |
Dick's Sporting Goods |
Washington, DC |
Monster |
District LP
Mgr |
Dick's Sporting Goods |
Deptford, NJ |
Monster |
Loss Prevention
Mgr |
Kmart |
North Miami, FL |
Sears Holdings Corp. |
Loss Prevention
Mgr |
Kmart |
Rocky Mount, NC |
Sears Holdings Corp. |
RDC Loss Prevention & Safety
Mgr |
Michaels
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Centralia, WA |
Michaels |
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Post Your New Job or Promotion! Click Here |
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14 Ways to Stay Focused at Work Through the Holidays
We're in
the midst of the holiday season, and as you try to
juggle parties, shopping, hosting, planning,
traveling, and work, there's a good chance you'll
lose focus and momentum in the office. The reason?
Your to-do list swells while your time shrinks.
(Distractions)
Holiday 2012: Five Signs You're Working For the
Grinch
When the
invitation first showed up in your inbox you thought
it was a mistake. "The annual [Your Company Here]
holiday party will be held next Monday evening in
the third floor conference room at five pm, ending
promptly at seven. Soda and sandwiches will be
served. Bah-humbug, it's official, you're working
for the Grinch.
(He's
trying to steal Christmas) |
Leadership - Why Talent
is Overrated
Talent, in
and of itself, is highly
overrated. While not all
leaders will develop
their talents and
abilities to the same
level, all successful
leaders more or less
begin with the same
foundation. Here's the
thing -- most
foundational elements of
leadership require no
skill or talent
whatsoever. These are
leadership
characteristics that
require zero talent or
skill.
(Your
potential)
5 Ways to be an
Exceptional Leader
Are leaders
born or made? Four
authors explore how
anyone can become a
better leader in their
book How To Be
Exceptional: Drive
Leadership Success By
Magnifying Your
Strengths.
Find out their five tips
and check out more of
their infographics here.
(Just
like any other) |
"The
problem with the rat race is that even if you win, you’re still
a rat"
-Lilly Tomlin
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Share your thoughts. |
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Seems like
the longer a process goes, the harder it is for everyone to
stay focused on the initial purpose and maintain the
enthusiasm as when it began. Time and difficulty have their
impact, but maintaining the passion and enthusiasm is up to
each person. With the last step seemingly the easiest, it is
usually the most critical step of all and many tend to
approach it as if it is a mere formality when, in reality,
that last step can be the biggest and, if you do not watch
out, it could be a step right off the cliff.
Just a Thought, Gus Downing

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