NY Gov. Cuomo declares Sandy was "more impactful"
than Katrina economically
Saying the recent storm would cost New York State nearly
$42 billion. Sandy had had a greater economic impact
because of the dense population in the New York City
area. He said Hurricane Sandy had destroyed or damaged
more units of housing, affected more businesses and
caused more customers to lose power. Mr. Cuomo said he
believed it would cost nearly $33 billion to pay for
storm cleanup, including more than $15 billion in New
York City, and an additional $9 billion to prepare for
future storms. New Jersey estimates its cost at nearly
$30 billion. (Source
Cyber Monday - "The biggest day ever for e-commerce"
according to IBM with a 30.3% increase in sales
"It officially became the biggest online shopping day
ever," says Jay Henderson, strategy director, IBM
Smarter Commerce. IBM, drawing on data from retailer
clients, reported today the following about Monday's
online sales: •Shopping peaked at 11:25 a.m. Eastern
time. •More than 18% of traffic to retailer web sites
came from smartphones and tablets, a 70% increase over
Cyber Monday 2011, and mobile devices accounted for
nearly 13% of sales (58.1% from smartphones, 41.9% from
tablets). The iPad accounted for 90.5% of traffic from
tablets. •The average online ticket dropped 6.6% from
Friday to $185.12, but the number of items increased
14.1% to an average of 8.34. (Source
Police report on Walmart shoplifter death said security
guard put suspect in choke hold and told to tap when he
couldn't breath The wife
of a shoplifting suspect who died after a fight with
security outside a suburban Atlanta Walmart says she
thinks store employees used too much force to subdue
him. A police report says Vidal Calloway was wrestled to
the ground Sunday by three store employees. One of them,
a security guard, put Calloway into a choke hold and
told Calloway to tap when he couldn't breathe.
Detectives are awaiting autopsy results to determine how
Calloway died. Wal-Mart Inc. says two workers were
suspended with pay and the security guard will no longer
work at the store. (Source
Man killed at DeKalb County Wal-Mart was "serial
shoplifter" Arrested just
this September for shoplifting, records show Calloway
was in and out of jail at least 16 times since 1996 for
crimes ranging from shoplifting to drug charges. As
Calloway left, the police report said manager Michael
Burton chased him out. Burton, employee Phille Roberts
and a third-party security guard, Jaiviere Pruitt,
reportedly scuffled with the suspect. The police report
said Burton "grabbed him by the hoodie and slammed him
down to the ground. After that, Burton told police
Calloway "punched him on the left side of the face,
neck, and chest area." The incident report goes on to
say that Calloway was then knocked to the ground by
Burton and Pruitt, but continued fighting. It went on to
say that Pruitt "placed the suspect in a choke hold and
told the suspect to tap when he can't breathe." By the
time DeKalb County police got to the scene, Calloway was
bleeding from his nose and wasn't breathing. (Source
from police files tossed at Macy's Thanksgiving day
parade Shredded Long
Island police records that landed on spectators at
Macy's Thanksgiving Day parade were brought by a
department employee who tossed the confidential confetti
with his family. It contained easily identifiable arrest
records, incident reports and personal information and
that identified undercover officers, phone numbers,
social security numbers, and license plate numbers. For
the record, Macy's is not guilty. The parade sponsor
said it uses "commercially manufactured, multicolor
confetti, not shredded paper." (Source
Walmart embraces 'showrooming'
The key is to give customers reasons to use Walmart’s
app while they’re in a physical store. Walmart’s stores
are "geo-fenced," said Wire.com, so the location-aware
app enters "store mode" when a customer enters through
the door. Once their phones are in store mode, customers
are given an interactive version of the weekly on-sale
circular for that store. Customers can see what’s new in
the store and can scan bar codes with the phone’s camera
for prices and lists of everything in a shopper’s cart
so they know their total before getting to the checkout.
Wired.com points out that Walmart has effectively lured
customers into two stores at once as the Walmart app
interface lets you "flip" between the two
stores–physical and digital. (Source
child abduction suspect escorted off Fashion Square Mall
property by Mall Security without getting his name and
without contacting police
"On Saturday between 2:00 and 2:30, at the Fashion
Square Mall, there was an attempted abduction. Right
now, we're trying to figure out whose responsible for
that and make sure that person is brought into custody,"
said Albemarle County Police spokeswoman Carter Johnson.
"We were contacted hours after the original incident and
we were contacted by the family who wanted to make sure
an investigation was ongoing," Johnson said. The
Albemarle County Police Department says that a 2-year
old girl was walking with her parents through the mall
when a man picked her up and started walking away. Her
dad then ran after the man and rescued her. Police tell
us mall security escorted the suspect off the property
without getting his name and that they did not call the
police to investigate. (Source
And the hackers think they're above the law - Anonymous
offshoot group's LulzSec, 27 yr old hacker faces 30
years to life in prison
Turned in by a fellow hacker turned FBI informant,
Jeremy Hammond, a LulzSec-Anonymous hacker, hacked into
a Texas-based international intelligence broker stole
860,000 subscribers info and data from about 60,000
credit cards and ran up at least $700,000 in fraudulent
charges. Now he's in jail without bail and the Judge
told him he faces 30 years to life due. Anonymous is
supporting him and attacked the Federal Judge last
week. And now they're saying "If you physically broke
into Stratfor and stole all of that information, you'd
get 90 days maybe," he said. "But when it becomes a
computer crime, suddenly it goes way up. I don't
understand why electronic crimes are getting so much
longer sentences than physical crimes." With no mention
of the $700,000 he fraudulently spent or the 5 million
internal emails he leaked to WikiLeaks. They may start
getting the point now. These hackers have hit our
industry as well with CLEAR's website hacked and Go
Daddy this year. The Go Daddy hack actually took down a
number of security solution providers that we all know
and depend on. And it won't stop there. We'll see them
again in our industry. All this writer can say is that
it's about time they get the message. (Source
Identity Thieves Prey on Gas Station Patrons
When most gas pumps were manufactured decades ago, their
locking inner compartments came with a single, universal
key. And even with the new swipe technology most pumps
stayed the same with the same universal key. Identity
thieves have been obtaining and duplicating those
universal keys from sources within the gasoline
industry, police say, then sneak "skimmer" devices into
the machines to harvest credit card information. Some
are so sophisticated that they only need to be installed
once, wirelessly beaming information out to receivers
nearby from positions deep inside the pumps' inner
At least 10,000 identity fraud rings operating in the
United States according to
a 3 1/2 year study by ID Analytics. "When you look at
where the fraudsters are, they tend to live in urban
locations, where there’s a higher likelihood they can
act without being noticed. While a substantial amount of
identity theft is still being operated by organized
crime groups in major cities such as New York, Detroit,
Washington, D.C. and Tampa, the number of scammers
operating in rural America has also exploded. We were
surprised to find just as many were mom and pop
operations. The neighbors next door." (Source
Ohio State Troopers recover $75,000 in counterfeit
cologne. Three individuals were pulled over on the Ohio
Turnpike for speeding, inside the van the three suspects had
cartons filled with 1497 bottles of counterfeit cologne and
perfumes valued at over $75,000. If convicted, the three
could face up to three years in jail and up to a $10,000 fine. (Source
Minnesota Grocery Store owner gives his company to his
Employees. Nearly 400
employees will benefit from the gift of retiring owner
Joe Lueken. Lueken who operates two grocery stores in
Minnesota and one in North Dakota is giving his stores
away instead of selling the company for himself. The 400
employees of Lueken’s Village Foods will be given shares
of the company based on length of service and salary.
Lueken believes his employees were the reason for his
success in life and just wants to give something back.
The new CEO of Lueken’s will be Brent Sicard who started
with the company in 1998 as the overnight janitor and
worked his way up. (Source
Roof Top Burglar hits AT&T Reno store for $50,000.
Overnight Tuesday a burglar cut through the roof and entered
the AT&T store in Reno, Nevada making off with over 100 phones
and a couple tablets
valued at nearly $50,000. The thief was able to outsmart the
physical security system, bypassing the interior motion
alarms. Police believe this thief or group may be tied to
similar rooftop burglaries. These guys came prepared with
battery powered drilling tools, saws, a video scope, video
cameras for surveillance and a police scanner. (Source
"Duffle Bag Bandits" hit the Sprint Nextel in Panorama City,
$52,000 of iPhones still missing.
In the second attempt on Monday, thieves left empty handed,
but are believed to be the same two that got away with
$52,000 in iPhones on November 21. Police believe this may
be an inside job, because the thieves have the alarm code
and a key to the safe. The thieves make a very dramatic
entrance for someone who has the keys and alarm codes, using
ropes to repel in and out of the store through the roof.
Monday’s attempt, the thieves left behind the duffle bag
with the phones and tablet computers. (Source
Philadelphia burglar has a tough time with the
register. Thanksgiving morning a single burglar
breaks out the front door glass of a downtown Philadelphia
Radio Shack store. Once inside the thief broke into the
register stealing just over $300. The thief had to struggle
for over a minute just to get the drawer off the counter. (Source
Parking space disagreement leads to two shot in Walmart
parking lot in Tallahassee, Fla.
Two couples arguing over a parking spot when one man
pulled out a gun and shot the man and woman. Neither
have suffered life-threatening injuries, say police. No
arrests were immediately made, but police were searching
for a dark green Toyota Camry in connection with the
Robbers flee after shootout in jewelry store
San Jose police are looking for two would-be robbers who
were involved in a shootout when they tried to hold up a
jewelry store called Joyeria Store Vanessa in San Jose,
Calif. yesterday. The two men fired shots at a woman
working in the store and she pulled out her own gun and
started firing back. They fled and got away. (Source
Toys R Us armed robbery suspects rob Denny's as well and
get busted in Pima County, AZ
A man and a teen were arrested Sunday night in
connection with two armed robberies. Widmer said Cuevas
was arrested on suspicion of committing armed robberies
at a Denny's restaurant, 1510 W. Valencia Road, shortly
before 6 p.m., and at Toys R Us, 4525 N. Oracle Road,
shortly before 7 p.m. (Source
The typical robbers profiles are
changing and now we're seeing middle aged men and women
involved in armed robberies of jewelry stores
A recent development according to one industry expert.
For decades the profile was a male between the ages of
20 to 27 and now we're seeing middle aged men and women
involved. A sign of the economic times.
thieves operating in plain sight cost Southland, Calif.,
firms millions The L.A.
County Sheriff's Department has formed a five-person
task force to track tens of thousands of pallets and
crates that are stolen from businesses, shredded,
recycled and resold to the firms from which they were
Police use Social Media filming a light hearted PSA to
combat Holiday vehicle break-ins.
Warning, you may find yourself singing this song to
yourself later in the day. Members of the Tampa Police
Department filmed a Public Service Announcement to
remind people to "lock it up" when it comes to leaving
gift or valuables in their cars. Tampa Police have
increased patrols and are employing RNC mobile cameras
to prevent crimes in many of Tampa’s shopping districts.
is what Coca Cola thinks security cameras should be
installed for - what do you say?
A look at GRAORCA
by Katie Tuttle
Coming every Monday!
Our new EHS & Safety Column
Helping you stay informed.
Know about an event we should feature here?
Let us know.
Investigators Support Investigation into thefts at NBC
eBay Global Asset Protection investigators
continue to support law enforcement into the
investigation related to theft of furniture from the NBC
studios in New York, resulting in an arrest of employee.
A 39-year-old mailroom worker at 30 Rock went into
business for himself, allegedly stealing more than
$7,000 in office furniture from NBC Studios law-
enforcement sources said. The suspect sold the furniture
to buyers around the world, and added insult to injury
by using the peacock network’s mailroom to ship the
items, the sources said. Over the past month, "a great
deal of office furniture valued over $7,000 was missing
from the building located at 30 Rockefeller Plaza in New
York County," according to the criminal complaint. "The
defendant admitted to taking the furniture, advertising
the furniture on eBay, and selling the furniture to
various individuals around the world without permission
or authority," the complaint says. He was still on
probation at the time of his arrest — for a similar
shipping scam when he worked for a mailing contractor
for Polo Ralph Lauren. He pleaded guilty in December
2010 to petit larceny after going into private business
shipping packages from Brooklyn to Trinidad. In all, he
shipped 292 packages of various sizes and from various
locations all the while racking up $58,000 on Polo’s
Click here to read full article.
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Two Bangor suspects hit Cabela’s on numerous occasions.
Two Bangor, PA residents are accused of stealing nearly
$7,000 in merchandise from Cabela’s. Police said 31-year-old
Clint Allen and 29-year-old Jacquelyn Ann Stewart were
arrested Friday for allegedly stealing merchandise with a
value totaling $6,946. The alleged thefts took place on
numerous occasions from Nov. 10-23. Allen and Stewart were
both charged with criminal conspiracy, retail theft,
possessing instruments of crime and receiving stolen
property. Both were arraigned and committed to Berks County
Prison on $15,000 bail. Police said the investigation is
Mastermind of a five member ORC gang on the run for five
years busted and locked up in Orlando, Fla.
Susana Castillo was funding a store in Ecuador with over
$100,000 worth of merchandise she is believed to have stolen
from the Premium Outlets in Orlando. The gang worked 12
hours day shoplifting from major retailers. The ring was
busted in 2007, but some of the alleged crooks were only
recently caught, including Castillo. According to
detectives, the group had two hotel rooms: one to store
their stolen merchandise and one to sleep in. The group was
followed to the Premium Outlets, where they allegedly
shoplifted for 12 hours a day, blending in with tourists.
The group also rented a storage unit. When detectives busted
in they said they found bags of clothes. Detectives said the
ring had stolen 3,500 garments from more than two dozen
stores. One member of the gang is still on the run.
Do you have an ORC case to share? Publishing it educates the LP &
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow
Traits of Great Leaders and Mentors
Sandy Chandler, CPP, LPC
Director, Asset Protection
Rite Aid Corporation
With the holidays fast approaching (Q-4 sales and shrink
potential) I think now is the best time to reflect and
When I look at my career progression and what I have
learned throughout the years, my hope is that I have
taken on some of the traits of my great mentors and
Below are a few traits that come to mind when thinking
about who has really contributed to my personal growth
and development over the years.
Great Leaders and Mentors:
Mentors show you how to get results by asking
the right questions and gaining insight on the
mentors do more listening vs. talking. They have
conversations with everyone they come in contact
with. One of my best mentors will talk out loud
about a situation, offering solutions and steps
for follow-up. He also asks others for input so
other team members can learn, and we provide the
best solutions possible.
Great mentors want to know all about you.
Expressing general interest in your well-being.
Great mentors do not have to celebrate their
successes; they have earned the respect and
recognition over the years through doing the
un-ending energy and passion.
have energy and a passion for their job. They
love what they do, and their passion inspires
others to do the same.
||Are industry experts.
Great leaders and mentors contribute to the
well-being of the industry.
||Admit their mistakes and let others make some as
Great leaders admit their mistakes which in turn
builds our trust, which helps others learn.
Great leaders recognize others through positive
reinforcement, and do it often.
||Lead by example.
Leaders love to learn and share their knowledge
||Are great communicators.
Great leaders communicate their clear focus and
vision regularly, so there is never one doubt
about where we are, where we need to be, where
we are going, and what we want to accomplish.
Great leaders embrace new initiatives and
Great leaders inspire their team members to be
the best, and challenge us to learn and improve.
This thought challenge is dedicated to all of those
great leaders and mentors out there (you know who you
are) who continue to help us on our career paths.
I choose to take on these traits, because I see the
positive results and how we can all make a difference in
the lives of others. I challenge myself to be better.
Who inspires you? Have you thanked them lately for all
that they do for you?
Just a thought
Submit Your Thought Challenge and You Could Win $5K
Engage Employees. Every day.
Whether you’re in the retail space, a financial institution
or in a distribution center, protecting your company’s
assets is a demanding, full-time job. It’s estimated that in
the US retail sector alone, shrink causes over $35 billion
in losses every year.
Axonify can help turn that
loss into profit.
Today, Axonify is being used by organizations as a key
component in their loss prevention strategy. Typically, new
employees receive initial training around the role loss
prevention plays in overall performance and the consequences
of theft. The problem is – after 30 days, employees retain
less than 10% of training. Although ongoing LP initiatives
(such as posters, hotlines, quiz cards and honesty
incentives) support initial education, companies are finding
that this is not enough to change long-term behavior.
To maximize positive cultural shift and financial savings,
retailers are turning to Axonify. With Axonify, employees
follow a personalized knowledge map to ensure they are
learning, retaining and implementing training.
Employees receive a continuous flow of questions and short
training bursts on a variety of LP topics, chosen by you. If
your store incurs shrink due to high internal theft, you can
customize Axonify to address dishonesty. If receiving errors
are a main cause of shrink, include extra training on
vendors and procedures.
Axonify training actively engages your employees, and when
you leverage its gaming and reward components, engagement
and program buy-in surge. With Axonify, you’ll know exactly
what knowledge gaps exist and who exhibits them. Content can
be managed dynamically, so any change in focus or message
can be pushed out to employees immediately. And with Axonify,
training doesn’t have to interrupt workflow anymore.
Find out more about the Axonify solution.
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Today's Daily Job Postings from the Net -
Appearing Today Only
Dept Mgr Store LP & Safety
District Operations Mgr
Asset Protection Mgr
Asset Protection Mgr
Area LP Mgr
Mgr LP - Emergency Operations Center
Loss Prevention Mgr
Loss Prevention Mgr
Loss Prevention Mgr
Strafford Wayne, PA
Regional LP & Safety Mgr
Loss Prevention Mgr
was promoted to Senior Regional Manager of Asset Protection
for Luxottica Retail.
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Feeling Negative? How to Overcome It
Because you're a human
being, you're going to feel emotions while you're at
work. It's hoped that the bulk of your emotions will
be positive, such as excitement, wonder, gratitude,
and joy. However, it's inevitable that you'll also
feel some negative emotions.
Overcome the 5 Main Reasons People Resist Change
Leadership is about
leading, but it's also about implementing change.
While many people like to joke that the only
constant in business is change, change has an
interesting way of affecting people that can often
result in resistance.
4 Subtle Ways Leaders
Can Lose Control of An
We say "subtle" in
the title because there
are a number of ways
leaders can lose control
of organizations that
are quite dramatic. But
while the dramatic ways
can make headlines and
they're actually a lot
less common than more
How Much Poor Performers
Ever feel that dealing
employees is a huge
suck? You're not alone.
Chances are, you're
spending too much time
on employees who don't
deliver. Here are seven
tips to swiftly get the
problem under control.
"She should go far. The sooner she
starts, the better." - Unknown
Share your thoughts.
It's always the basics, the simple things.
The simplest things can always have the biggest impacts.
From having a firm hand shake, turning off your cell,
not chewing gum, shining your shoes, cleaning your
briefcase, having multiple copies of your resumes,
getting business cards from everyone you interview with,
taking the water they offer, stopping by the facilities
merely to clear your head, making direct eye contact,
and making sure you wear a smile and you're upbeat with
everyone you meet. These are the basics of every
successful interview. And it seems that many great
executives lose opportunities because they don't
practice the basics.
Just a Thought,
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