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MetrORCA seeing increase in ORC incidents and membership
 By
TJ Flynn, President & Co-Founder, MetrORCA
Since the MetrORCA meeting in April 2018 the group has seen a major
uptick in usage of the website, alerts, log in and alerts.
● Increase in incidents
reported of 24%
● Increase in Membership by
153 new members
● Increase in site overall
visits 16,000 vs. 10,000 or 60%
● Increase in daily visits 84
up from 54 or 56%
"There is certainly a passion out there amongst professionals to
collaborate, but we do see some retailers becoming restrictive in their
policies when it comes to reporting crimes and collaboration within
retail." "We will continue to challenge points of view and build on the
collaborative effort as we see ORCA groups as a force multiplier"
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In October we made some changes to our board:
●
Executive Director- Lt. Tarik Sheppard
● President- TJ Flynn
● Vice President- Amanda
Hobert
● Vice President- Maj. Ron
Hampton
● Membership Director- Sean
Huggins
● Treasurer- Rob Ruiz
● Secretary- Dermot
Fitzsimons |
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All board positions will be up for voting each year in September. If
interested, please email
info@metrorca.org for more information.
In 2019 we look to make some very interesting changes: Monthly/Quarterly Webinars/Training; More Resources on Website
(Crime Alerts and Analyst Reports) and legislative efforts.
We represent over 5000 active members and we believe
as an organization we can drive change and represent some of the major
issues effecting the retail and law enforcement community
We understand that there are major issues effecting B&M Retail, violence
events are increasing, resources are being cut thin and law enforcement
agencies are over-worked. We look forward to discussing initiatives in
2019 during the D&D live event upcoming Jan. Stay tuned for more!
Learn more about
MetrORCA here |
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NEDAP: Introducing Tom Bolanos, Account Executive & RFID Expert
 Tom
Bolanos, Account Executive, first joined Nedap nearly two years ago, bringing a
wealth of knowledge in the RFID space. His extensive experience includes working
for an RFID label manufacturer and providing RFID hard tags and labels to
various industries before joining the Nedap team. This makes Tom an incredible
asset to Nedap's customers who may be curious about the best practices of
tagging.
"What makes me successful is a simple philosophy I have each day I go to work,"
said Tom. "My entire mission is to learn. I learn how my customers approach
technology, how they typically go about solving their challenges, and how their
business operates daily. This puts me in the best position to provide only those
solutions that fit within my customers' operations, and their future roadmap of
technology."
nedap-retail.com
Submit Your New Corporate Hires/Promotions or New Position |
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California
Wildfires Impact
California wildfires death toll rises to 59 with dozens still
unaccounted for
Nearly 11,000 structures destroyed, tens of thousands evacuated
California officials said they've identified most of the 59 people known
to have died in wildfires that started a week ago. Searchers recovered
eight more victims of the "Camp Fire" north of Sacramento on Wednesday
along with a third victim of the "Woolsey Fire" near Los Angeles. In the
"Camp Fire," 130 other people are still unaccounted for. The blaze has
destroyed nearly 9,000 homes and forced at least 52,000 people to
evacuate. Between the two fires, nearly 11,000 structures have been
destroyed.
cbsnews.com
 
Malibu Posse Threatening to Shoot
Looters
 As
the Woolsey Fire continues to force
evacuations throughout the region, stories have surfaced of
gun-wielding residents warding off looters. On Tuesday,
KTLA aired an interview with a Malibu man who shared a photo of
himself holding a gun and posing next to a sign at Malibu Gardens
Condominiums. And in a now-viral photo shared on Instagram by former
motocross celeb Carey Hart, a dozen men-most with masks or handkerchiefs
covering their faces-hold guns and pose behind a spray-painted sign that
says "LOOTERS WILL BE SHOT ON SITE [sic] P.D.C. POSSE."
Hart, husband of pop star Pink, included the caption, "It's unfortunate that
some people take advantage of others in a crisis. While the malibu fires have
been burning, some locals have been fighting off and defending their property
against the fires. There have been sightings of looters breaking in to homes.
Well, if you are a looter, think twice if you are heading back into malibu. #DefendYourLand
#2ndamendment"
LACSD has allotted significant resources to performing looter
suppression security checks, saturating evacuated areas with several
hundred patrolling deputies on the lookout for suspicious people or
activity.
lamag.com
7-Eleven Supports California Wildfire Relief Efforts
 7-Eleven
is participating in the California wildfires relief efforts by raising
money at its c-stores to support the American Red Cross as it aids
residents impacted by the disaster. The convenience retailer is inviting
customers to add $1 to their purchase at participating U.S. stores or
donate online. Customers can donate through Dec. 15.
"The latest California wildfires quickly became one of the state's worst
on record, and many families and communities had little warning, and
face a very long recovery," said Greg Franks, senior vice president, operations
for 7-Eleven Inc. "7-Eleven stores will be open and available for immediate
needs such as food, water and groceries, but the American Red Cross is who is
first in to help after firefighters and first responders. Contributions such as
ours are critical to their success as they help these communities facing such
monumental losses."
cstoredecisions.com
The Latest: Fire looting suspects
arrested in N. California
At least 6 arrested in Camp Fire
aftermath; One duo allegedly stole a motor home
Face It Security Industry, More Technology Disruption Is Coming
The Surprising Global Forward March of Facial Recognition - Part 2
By Tony D'Onofrio, Global Retail Influencer
In
Part 1 of this FaceID article series, we explored retail applications in USA
/ UK and were introduced to the face as the next computer cookie. Part 2
introduces us to GAFAM and face recognition in the security and health care
industry sectors.
Security has been a primary market for face recognition for some time. Threats
of terrorism and violent crime have accelerated its adoption by governments and
law enforcement worldwide.
With a 25% CAGR, the security sector is leading facial recognition
deployments worldwide.
● From London, Tokyo, Helsinki, Rome and now to Atlanta in USA, airports
worldwide are adopting FaceID solutions. Delta Airlines will soon roll out 'curb
to gate' facial recognition for travelers departing out of the International
Terminal F in Atlanta, the first biometric terminal in the United States. Smile
for the camera at self-service check-in including baggage, through security
checkpoints, and boarding your flight. Using the technology is optional and will
save travelers up to nine minutes per flight.
 ● NEC has already provided biometric identification systems, including facial
recognition to approximately 50 airports around the world. Shanghai's Hongqiao
airport unveiled kiosks for flight and baggage check-in, security clearance, and
boarding powered by facial recognition.
● The Federal Bureau of Investigation's database contains over 30 million
mugshots of criminals and ID card images.
● Implemented in 2010 and upgraded in 2016, the New York facial recognition
system connects to the databases of ID photos and identify information recorded
by the Department of Motor Vehicles. Since implementing the upgrade, the
governor claims the software has led to more than 4,000 fraud arrests involving
criminals attempting to steal identifies.
tonydonofrio.com
Tennessee Mall Security Fails Racial Profiling
Test - Goes Viral
These women wore hoodies at mall where black men were kicked out to prove
point about racial profiling
In a viral social media post, a group of white women challenged a Tennessee
mall's unwritten policy against hoodies and accused the facility of racial
profiling. The social experiment comes after a video from a local former
journalist showed mall security stopping four young black men wearing hoodies,
and placing one of them in handcuffs, at Wolfchase Galleria in Cordova earlier
this month.
Along with three of her friends, Shannon Arthur set out Saturday to prove a
point about the incident, according to her
Facebook post. By walking around the mall with their hoodies on and off, the
women wanted to show how they were treated differently than people of color.
"If a security guard spotted us with our hoods up, they very politely asked us
to take them down," Arthur wrote. "One guard said it was because they need to be
able to identify everybody's faces. So we said, 'Sure,' took them down, walked
on, and put the hoods back up a bit later. Repeat. No threats. Point made."
"Wolfchase Galleria does not have a policy against hooded garments as has been
reported. Our retailers sell hooded garments. We do, however, ask our shoppers
to not conceal their identities while on mall property for security reasons. Our
focus in on the safety of all shoppers. Security personnel are trained and
required to enforce mall policies fairly and evenly."
cbsnews.com
How Robots and Drones Are Shaping the Future of
Security
Corporations are faced with a growing need to address security threats across
the organization and are finding a greater need for strategic personnel. As
security teams become more focused, replacements are sought for the repeatable
tasks of detecting and monitoring. Technology solutions are increasingly more
capable of meeting these replacement needs.
Robots can help track both people and assets, and act as a force multiplier
enabling one security guard to gain visibility into many areas at a time. This
visibility, combined with the enhancement of issue prevention and operational
efficiency, makes robotics one of the most compelling technologies today for the
security industry.
Autonomous robots also have the ability to detect problems that may not be
noticed by a human and using remote two-way audio and video chatting
capabilities, can allow one person to monitor and respond to events in
real-time, in multiple locations at once.
Within the next five to 10 years, it's predicted that security robots will be a
common tool for security professionals. As the scale and use of security robots
increases, costs will decrease and capabilities will continue to improve.
Drones Led the Way For Robotics
Corporate security directors are incorporating drones as part of their security
programs to monitor remote parking lots, protect large infrastructure such as
wind farms, and monitor sports events and concerts. This technology is proving
its value because it enables security professionals to access information
quickly and doesn't hinge upon the presence of an existing installed
surveillance system, which often proves too costly to deploy in remote or
expansive areas.
sdmmag.com
A Real Chance at Criminal Justice Reform
Retail's Armed Robbery Problem May Continue
While most of the proposed changes won't impact retail crime the one that
could won't help retail's growing armed robbery rates.
The Senate bill aims to be
more comprehensive. It would reduce mandatory sentencing guidelines for
certain drug crimes, allow judges greater wiggle room in sentencing nonviolent
drug offenders, do away with the "stacking" provision that tacks on years for
the use of a firearm during the commission of a crime and, at long last,
make retroactive the Fair Sentencing Act of 2010, which reduced the sentencing
gap between crack and powder-cocaine offenses.
Further fueling optimism about the legislation's future, last week the Fraternal
Order of Police issued
a statement in support of the bill, specifically endorsing its sentencing
reforms.
nytimes.com
SLC 2018: Workplace Bullying is a Safety Issue
OSHA Duty of Care to Create Safe Environment
What might start out as harmless banter could lead to workplace harassment.
 Bullying,
harrassment and violence (BHV) are safety issues in the workplace, even
though they normally fall to human resource departments.
David Daniels, president and CEO of ID2 Solutions, explained the safety
professional's role when it comes to protecting workers from violence on the job
at the 2018 Safety Leadership Conference in Louisville. "Your services could be
suffering because workers were not treated correctly in their position," he told
attendees.
What ends as a violent act starts out slowly as incivility, or the intent to
harm a worker. Negative interactions or jobs at someone could be brushed off as
a cultural norm at the workplace. However, this could escalate to hazing or
harassment and progresses to a physical act.
Workplace violence falls under OSHA's general duty clause, stating the
companies have to create a safe and healthy environment for workers.
"We are we not having conversations about the value of kindness in the
workplace?" I. David Daniels said.
Recognize bullying, harassment and violence as a safety hazard in the group or
organization.
ehstoday.com
October retail sales increased 5.6 percent over
last year
"Today's pickup in retail sales shows a healthy pace of spending and a sign of
ongoing consumer strength which is consistent with the state of the US economy,"
NRF Chief Economist Jack Kleinhenz said. "The figures bolster expectations for
the major shopping period of the year, the holidays. Thanks to a high level of
consumer confidence surrounding the current and future economy, we expect
spending to maintain its strong momentum."
"The pickup in October was also due in part to delayed spending associated with
the hurricanes in early fall," Kleinhenz said.
October sales were up 4.3 percent on a three-month moving average compared with
the same period a year ago.
nrf.com
Global Safety Director posted for McDonalds in
Chicago, IL
Provide strategic leadership in the design and development of a global
organization inclusive of safety strategies, programs and policies that minimize
risks to people, assets and to the brand. Provide leadership and counsel to
align, coordinate and share best practices, safety processes and programs across
McDonalds safety functions. Provides safety expertise, direction and guidance on
safety-related matters to Corporate and Market leadership and serves as the
functional lead to the Governance Board on standards.
mcdonalds.com
Amazon
Operations Center to Create 5,000 Jobs in Nashville
Sears finalizing $350 million bankruptcy loan
with Great American - Could Stay Afloat For Holidays
Saks Closing Aberdeen DC - Laying off 150
Coming soon to Bloomingdale's: LG TVs, washing
machines and refrigerators
Quarterly Results
Walmart Q3 U.S. comp's up 3.4%, International net sales down 2.6%, Sam's comp's
up 3.2%, total revenue up 1.4%, online sales grew 39.4%
Dillards Q3 comp's up 3%, sales 2%
Canada's Loblaw Q3 food retail comp's up 0.9%, drug (Shoppers Drug Mart)
comp's up 2.5%, revenue up 1.8%
JC Penney Q3 comp's down 0.6%, sales down 5.8%
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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InstaKey Announces New Cost Control Reporting Features in SecurityRecords.com
 InstaKey®
Security Systems announces new features in the key management system
SecurityRecords.com® for the budget-conscious
key system administrator. The new features released include Order and Freight
Analysis Expense Summaries and they are easily accessible on the
SecurityRecords.com dashboard.
These features were introduced as a snapshot into fiscal responsibility to help
track spending in different expense groups, regarding key system spending.
Read More Here
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The Order Analysis report reflects associated cost and spending for various
order types. Users can drill down into order types and get a detailed report of
costs. This data may be exported as a custom report for further manipulation in
Excel. |
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The Freight Analysis report reflects costs
associated with various shipping types. This report can also be drilled
down for more detail. Like the Order Analysis report data, this data is
also exportable to Excel. |
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Another Third Party Breach
Nordstrom Blames Breach of Employee Data on Contractor
Breach Exposed Social Security Numbers, Birthdates, Salaries, Bank Account Data.
The Seattle-based retailer has issued a statement saying that a contract
worker "improperly handled some Nordstrom employee data" and that no
customer data was exposed.
"The contract worker who improperly handled this information no longer has any
access to our systems, and we're putting additional measures in place to help
prevent this from happening again," according to the statement. "We have no
evidence data was shared or used inappropriately."
govinfosecurity.com
The Cybersecurity Imperative: Key Benchmarks and
Takeaways for Security Companies
As the Internet of Things (IoT) grows and cyberthreats become more sophisticated
and prevalent, it's more important than ever for security companies to
understand the cybersecurity landscape and have strong cybersecurity postures.
The security industry is recognizing the urgency of this issue, too - in the
Security Industry
Association's (SIA's) research to
forecast the 2019 Security Megatrends, cybersecurity was identified as
the standout trend shaping the security industry. Industry leaders said that
cybersecurity's impact on physical security solutions was the top trend they
expected to face in 2019 - by nearly 30 percentage points.
In an effort to strengthen the industry's cybersecurity understanding and
preparedness, this National Cybersecurity Awareness Month, SIA
sponsored a groundbreaking global study from ESI ThoughtLab and WSJ Pro
Cybersecurity that analyzes and benchmarks the cybersecurity practices and
initiatives of 1,300 companies. The report shares insights on cybersecurity best
practices, performance metrics and calls to action to help companies address the
complex, evolving cyber risk landscape.
Digital Innovation Presents Cyber Risks and Backlash
 As companies embrace new technologies, adopt open platforms and tap supplier and
partner ecosystems, they face heightened cyber risks. Companies noted several
key threats they are seeing now and expect in the near future:
● Firms report their biggest current threats are malware (81%), phishing (64%)
and ransomware (63%).
● Companies expect substantial growth over the next two years in cyberattacks
through partners, customers and vendors (247% growth), supply chains (146%),
denial of service (144%), apps (85%) and embedded systems (84%).
Further, those companies that do not keep their cybersecurity practices on pace
with their digital transformation initiatives are more likely to face $1
million+ in losses from cyberattacks. Digital leaders in the early stages of
cybersecurity management have a 27-percent chance of facing major attacks - 10
percent higher than for digital leaders whose cybersecurity systems are
advanced.
securitymagazine.com
IoT related security missteps cost enterprises
millions
Enterprises have begun sustaining significant monetary losses stemming from the
lack of good practices as they move forward with incorporating the IoT into
their business models, according to a
new study from DigiCert.
Among companies surveyed that are struggling the most with IoT security, 25
percent reported IoT security-related losses of at least $34 million in the last
two years.
Security and privacy topped the list of concerns for IoT projects, with 82
percent of respondents stating they were somewhat to extremely concerned about
security challenges.
The top five areas for costs incurred within the past two years were:
● Monetary damages
● Lost productivity
● Legal/compliance penalties
● Lost reputation
● Stock price.
helpnetsecurity.com
Congress Votes to Create Federal Cybersecurity
Agency
The United States House of Representatives voted unanimously to pass legislation
creating the
Cybersecurity and Infrastructure Security Agency (CISA) within the
Department of Homeland Security (DHS). The CISA Act (H.R. 3359), which passed
the Senate in October and now heads to the President's desk to be signed into
law, would reorganize DHS' National Protection and Programs Directorate (NPPD)
into a new agency and prioritize its mission as the Federal leader for cyber and
physical infrastructure security.
securitymagazine.com
Congress Warned of Chinese IoT Security Threat
US lawmakers have been warned of the growing risk to national and corporate
security posed by Chinese efforts to dominate 5G infrastructure and the IoT
supply chain.
The US-China Economic and
Security Review Commission's 2018 report to Congress claimed that
significant state support for these technologies, along with alleged
cyber-espionage, IP theft and other measures, have helped China to achieve
dominance in the manufacturing of "global network equipment, information
technology, and IoT devices."
"China's central role in manufacturing global information technology, IoT
devices, and network equipment may allow the Chinese government - which exerts
strong influence over its firms - opportunities to force Chinese suppliers or
manufacturers to modify products to perform below expectations or fail,
facilitate state or corporate espionage, or otherwise compromise the
confidentiality, integrity, or availability of IoT devices or 5G network
equipment," the report warned. infosecurity-magazine.com
Cloud Security Alliance (CSA)
The Cloud Security Alliance (CSA) is a nonprofit organization that promotes
research into best practices for securing cloud computing and the use of cloud
technologies to secure other forms of computing. CSA leverages the expertise of
industry practitioners, associations and governments, as well as its corporate
and individual members, to offer research, education, certification, events and
products specific to cloud security. The CSA currently has 90,000 individual
members, 80 global chapters and 400 corporate members.
techtarget.com
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Look out store thieves: Halton police unveils Retail C.O.P.
New tool helps loss prevention officers identify theft suspects
Halton Regional Police has a new tool to help identify suspects of
retail thefts in the region. The service says it is the first in
Ontario to utilize a website dubbed Retail C.O.P. (Cameras on
Patrol).
Images of suspects in retail thefts, along with brief suspect
descriptions, are uploaded to a secure site operated and monitored
by Halton police. The images are gathered from retail store
surveillance cameras. Loss prevention officers are then provided
access to the website in the hope of helping to identify suspects.
Any tips about suspects that are generated are sent to the Halton
police's Retail Theft Unit for investigation. The program
provides retailers, security, loss prevention and law enforcement
agencies opportunities to identify offenders and, through education,
reduce and prevent organized retail crime, and prosecute
identified offenders.
Retailers/loss prevention officers have to be vetted by Halton
police in order to gain access to the site. So far Halton police
has trained more than 100 loss prevention officers from across
Ontario to take part in the program.
insidehalton.com
How one simple idea has cut robberies at Peel Circle K stores by 18%
 Circle
K stores removed posters from windows, creating a sight-line from
the street to the cash register
Robberies of Circle K convenience stores have decreased by 18 per
cent after shop owners in Peel Region removed posters from certain
windows. It's called the Clear Zone program and Circle K tried it
out in 2013 when Peel Regional Police approached the company with
the idea. Peel police's crime prevention constable, Amy Boudreau,
says the concept is simple. When you can see directly into a store
and the front counter is visible from the street, you deter
criminals because they know it's more likely they'll get caught.
Program expanding to other cities
Clear Zone has done so well that Circle K put it to work in other
cities, like Thunder Bay, Ottawa and Toronto, as part of a pilot
program. The company's manager of security, Sean Sportun, says in
some high-risk areas, crime incidents have decreased 100 per cent.
But most of all, he says, it's an added sense of security for shop
owners and their employees.
"When we go into a store and we remove the signage that's in there
... it's an immediate sense of safety because you can see outside
and people can see you," said Sportun.
cbc.ca
Circle K launches 'Operation Freeze' in Airdrie
Rewards youth who positively influence community
 Operation
Freeze launched November 7th in Airdrie and is a collaborative
effort between the RCMP, Boys & Girls Club of Airdrie, and Circle K
convenience stores.
These tickets, a part of the Positive Ticketing Program known as
'Operation Freeze', will be awarded to Airdrie youth who display
positive behaviour and influence in the community. It could be as
simple as following proper pedestrian rules or helping carry
someone's groceries. The tickets will be redeemable for Frosties or
cold beverages at local Circle K convenience stores.
Cst. Morley Statchuk, Airdrie RCMP School Resource Officer, says it
is important for youth to establish a positive relationship with
enforcement. Sherry Coey, Security & Loss Prevention Manager with
Mac's/Circle K convenience stores is excited to have Operation
Freeze integrated into Airdrie's community.
"We wanted to have something out there that we could partner with
police in a positive fashion so that kids could become, as they are
today, a part of a positive community outreach with the police."
discoverairdrie.com
Montreal man alleges racial profiling at Hudson's Bay
 A
black man says two security guards held him for nearly two hours at a
Hudson's Bay store in Montreal on suspicion that he was using a fake ID,
and he's accusing the store of racial profiling. But the store denies
that race was a factor and says staff followed fraud prevention
measures.
The incident happened on Sept. 16 at a downtown Bay location. Bryan says
he was buying a watch and accepted an offer from a salesperson to apply
for a credit card, which would come with a rebate. The salesperson asked
Bryan for a piece of ID, and he provided his driver's licence. Shortly
after, Bryan says, two security guards approached him.
"And they said that your driver's licence, which I was going to renew
the next day anyway, is fake and we have reasons (to believe) that all
your identification is also fake. I said that's crazy." For the next two
hours, Bryan says, he was held at the store. Witness Kris Gupta says
he saw the security guards use force against Bryan.
ctvnews.ca
Canada Store Openings & Expansions
●
Yves Rocher Kicks Off Store Expansion in Expanded Markets
●
Quebec's largest sports store opens in Kirkland
●
T&T opens new Toronto, Kitchener, ON stores
●
Sleep Country expands in Etobicoke
●
Real Canadian Liquor Store opens three more locations in
Saskatchewan
●
Buy-Low plans to open new store in Saskatchewan
Retail Council Of Canada Holiday Shopping Survey
Black Friday Is Bigger Than Boxing Day
Ontario releases regulations for cannabis retail stores set to open
April 1
Over 4,000 Canadians have lost more than $15 million in fraud
schemes
Expect no quick end to Canada-wide cannabis shortages, producers
warn
Quebec Liquor Store Employees Vote for Three Day Strike
Toys R Us Canada preps for holidays under new owner
Walmart, nonprofits work to cut food waste in Canada
Calgary, AB: Cashier stabbed in attempted robbery at convenience store
Shortly after 10 p.m., a man entered the Lucky 7 convenience store and demanded
cash. The cashier at the time was in the back of the store with customers. After
demanding money, police say the man attacked and stabbed the cashier. The
cashier was cared for by two customers, who also called police. He was taken to
hospital in life-threatening condition. Police say he's now in stable condition.
cbc.ca
Calgary, AB: Seven teens arrested following violent robbery spree targeting
stores across province; staff & shoppers assaulted
Kinuso, AB: Thieves arrested after stealing 40 firearms from hardware store
RNC Seek Culprits Believed Responsible For Series Of Retail Break-Ins
What Police Are Doing to Stop Truck Thefts in Brampton
St. John's, NL: Police Nab Two Shoplifters
RCMP respond after businesses damaged in Alberta
Robberies & Burglaries
●
C-Store - Red Deer, AB - Armed Robbery
●
C-Store - Calgary, AB - Armed Robbery
●
C-Store - Labrador City, NL - Armed Robbery
●
Costco - Calgary, AB - Armed Robbery
● Foot Locker - Calgary, AB - Armed Robbery
●
General Store - Alder Flats, AB - Robbery
●
Hardware Store - Kinuso, AB - Burglary
●
Jewelry Store - Windsor, ON - Armed Robbery
●
Liquor Store - Lower Sackville, NS - Robbery
●
Liquor Store - Trail, BC - Armed Robbery
● Naomi - Calgary, AB - Armed Robbery
●
Telus - Fort Saskatchewan, AB - Armed Robbery
●
Undisclosed Business - Winnipeg, MB - Armed Robbery
● Walmart - Calgary, AB - Armed Robbery
● Walmart - Calgary, AB - Armed Robbery |
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Serving the Military Worldwide and 'Down Range'
In this episode, learn how we're taking care of
our troops around the world by ensuring they receive some of the same services,
products and food that you buy at the corner store.
Eric Stewart, VP of LP, The Exchange, Army & Air Force Exchange Service,
and Jim Palmer, CSO & Sr. Director, U.S. Coast Guard Community Services
Command, share how their team's LP efforts contribute to the Morale, Welfare
and Recreation of our troops, families and veterans - what the military calls
the MWR funds.
With stores and facilities throughout the U.S. and abroad, Eric and Jim tell us
about the similarities and differences of managing retail LP in a military
environment.
MCs Joe LaRocca & Amber Bradley - Quick Take 17
Joe and Amber discuss the serious subject
of active shooter threats and emergency preparedness. From the NRF's widely used
Active Shooter Guidelines for retailers to the Calibration Group's
hotline awareness posters for schools, learn about some of the free
resources and information available that can help you save lives.
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U.S. Retailers Cybersecurity Rankings
Top 5: Apple - Best Buy - Home Depot - Amazon - Qurate Group
Apple is the most secure U.S. online retailer for customers, followed by Best
Buy, The Home Depot, Amazon and Qurate Retail Group (owner of QVC, HSN and
Zulily),
according to research from LastPass by LogMeIn, a password management
software company.
 The
rankings are part of LastPass' Online Retail Naughty and Nice List. So who's
been naughty? Topping that part of the list is e-commerce furniture company
Wayfair, followed by Walmart, eBay, Macy's and Costco. In conducting the
research, LastPass examined 17 criteria related to the account, password and
website security features of top retailers.
LastPass said it wanted to present consumers with guidance as to which sites
best protected their personal information from data breaches. Among the criteria
for the research: password requirements; the use of security questions; personal
information collected; use of two-factor authentication; social media logins;
and how forgotten passwords are handled.
Of the 10 retailers LastPass ranked, all are reputed to be leaders in
technology, with the possible exception of Costco, which has been
catching up of late. Apple, the "nicest" on the list, has been at the
forefront of emphasizing
technology solutions to security, and CEO Tim Cook has been outspoken among
Silicon Valley leaders
on the subject of privacy. Wayfair, which is the "naughtiest," is in the
midst of a growth spurt, reporting the
largest year-over-year direct retail dollar growth in the company's history
in its second quarter. Wayfair's low ranking on the LastPass list could indicate
it is experiencing some growing pains.
retaildive.com
lastpass.com
Online shopping fraud to surge during Black Friday and
Cyber Monday
New benchmark data from ACI Worldwide revealed a projected 14 percent increase
in fraud attempts during the upcoming 2018 peak holiday season. Based on
hundreds of millions of merchant transactions, the data shows that fraud
attempts are going to be at their highest across the Black Friday and Cyber
Monday weekend.
● Fraud attempts expected to increase 14% during 2018 peak holiday season
● Cross Channel fraud continues to grow: In addition to traditional online
channels, "buy online, pick up in-store" and call centres will be areas of focus
for fraudsters
● On Black Friday, 1.36% of all purchase attempts are expected to be fraudulent
● On Cyber Monday, 1% of all purchase attempts are expected to be fraudulent
● The attempted fraud average ticket price is projected to be $243
● This expected value of fraud attempts is an increase of 17% compared to the
same period in 2017. helpnetsecurity.com
Walmart Overtakes Apple as No. 3 Online Retailer
in US
Holiday season is good time to put AI to work for
e-commerce
5 Trends That Will Drive Online Shopping In 2019
Speed, cost and seasonal increase in volume are
the Biggest Online Holiday Season Pains for Retailers
2018 holidays could be the biggest readiness test
for online retailers ever
New concept makes it easier for online retailers
to get physical |
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Sarasota, FL: Five arrested in $830,000 Smash &
Grab Theft Ring in Florida
 Five
people have been arrested and one man is still wanted in connection to a massive
smash and grab theft ring in Florida. Authorities say the members of the crime
organization face charges connected to burglaries of at least 14 businesses,
spanning several Florida counties. The crimes occurred from May through
September and followed a similar pattern. The thieves would smash a hole in the
wall of a business, rush inside, disable the security system and take off with
thousands of dollars' worth of merchandise. The investigation estimates the ring
is responsible for more than $830,000 in stolen goods and property damage.
Stores targeted include boating, discount, liquor, tire stores among others.
mysuncoast.com
San Francisco, CA: Creative lie allows thieves to
steal thousands of dollars in Louis Vuitton merchandise
It was like a heist from a movie--a movie like "Ocean's Eleven." A plot that
even makes former FBI agent Rick Smith marvel at the thieves' creativity. "You
have to give them some credit for an ingenious idea." It happened earlier this
month. "The police department received a report from a local shipping company
that some high-end merchandise destined for a US retailer had been stolen," San
Francisco police Sgt. Michael Andraychek said.
 That's
all police will say, but a source with knowledge of the theft tells us how it
went down. The shipping company is UPS. The retailer--the Louis Vuitton store in
Union Square. The UPS Center on Potrero received a call from someone who said he
was from the Louis Vuitton store. The caller reportedly asked UPS to stop
deliveries temporarily because its basement storage area was flooded and that
someone would come by and pick up its shipments. For three days, a driver
purporting to be from Louis Vuitton made the pickups at UPS and then disappeared
with hundreds of thousands of dollars of expensive Louis Vuitton products. By
the end of the week, the store asked why its deliveries had stopped. UPS said it
was because of the flooding. But in fact, the basement was dry. And the store
knew nothing about the pickups.
abc11.com
Natick, MA: Woman charged $4,600 on fake Neiman
Marcus credit card
A New York woman tried to buy more than $4,600 worth of clothing from Neiman
Marcus on Monday using a counterfeit credit card, authorities said. Dan Lin, 19,
got caught because a store security officer noticed a "P" on the back of the
store credit card was lower-cased, not upper-cased, meaning it was fake,
according to a police report.
Security became suspicious of Lin because they noticed she never looked at the
size of any of the clothing, but rather grabbed "items that were (security)
cabled, which meant they were expensive brands," police wrote in the report.
Among the items she took included jackets valued at more than $1,500 and $950,
as well as other coats and sweatshirts ranging in price between $500 and $800.
In all, the total value of the items was $4,615, police wrote in the report.
metrowestdailynews.com
Leader Of South Jersey Retail Theft Ring Gets 5.6
Years
Yasin Knight, 43, of Salem, has been sentenced after admitting to leading a
large-scale retail theft ring that spanned South Jersey.
Knight served as organizer, supervisor, financier or manager of an organized
retail theft enterprise that stole baby formula, diapers and laundry detergent
from local grocery stores in Camden, Gloucester and Salem counties. They then
resold those items to stores in Camden City for profit, according to
authorities.
He was originally charged following a six-month investigation by New Jersey
State Police, the prosecutor's office and Acme and ShopRite Loss Prevention. He
must serve two years, six months of his sentence before becoming eligible for
parole.
patch.com
Erie, PA: Rochester, NY man waives charges in ORC theft
case
Fergus Falls, MN: $1,700 of stolen merchandise and $10,000
in meth seized during Warrant search
Oxford Township, MI: Repeat offender suspected of stealing
$1,700 in merchandise from Meijer
Lebanon County, PA: Man arrested after $850 theft of
perfumes from Kohl's then crashes car in parking lot
Chambersburg, PA: A pair of shoplifters flee with nearly
$600 worth of merchandise from Victoria's Secret at Chambersburg Mall
Lower Merion, PA: Police investigating $1,200 theft of
cigarettes from Acme
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Robberies,
Incidents & Thefts
Candler County, GA: Chance encounter at Waffle
House leads to arrests in burglary
 Hungry
burglary suspects found more than food Sunday night at the Waffle House in
Metter - they also ran into sheriff's deputies who were looking for them.
Candler County sheriff's deputies Rhett Kelley and Corey Glisson had just left
the scene of a burglary at a BP gas station in Aline just after midnight Sunday
and decided to stop at the Waffle House to eat, said Candler County sheriff's
Capt. Justin Wells. While inside, they noticed two men walk in who matched the
descriptions of the burglary suspects who had been caught on store surveillance
cameras.
statesboroherald.com
His run of Robberies ended when KFC and
McDonald's employees weren't having it, BSO says
 A
serial armed robber's story ended when a KFC crew member and a McDonald's
manager, respectively, stood up to him and took him down Saturday afternoon, the
Broward Sheriff's Office said. Before 52-year-old Pedro Alvarado's bad Saturday,
BSO detectives believe, he'd hit the Lauderdale Lakes Payless ShoeSource on Feb.
24, Oct. 8 and Oct. 24; a McDonald's in Oakland Park on March 3 and May 31; and,
Oct. 30, Fallas Department Store, in Lauderdale Lakes. BSO said he walked into
the KFC on N. State Rd. 7, on Saturday and ordered a soda. "When the cashier
opened the register, Alvarado insinuated he had a gun and demanded she hand over
the money," BSO said. Yet, she resisted. And Alvarado left without the money and
his soda. BSO says Alvarado went a mile away to the McDonald's on Oakland Park
Blvd. That robbery attempt got unplugged by the store manager, who handed
Alvarado over to Lauderhill cops after a short scuffle.
miamiherald.com
Port Charlotte, FL: Uber driver leads Deputies to
pawn store theft suspect
 The
Charlotte County Sheriff's Office posted a photo of two suspects in a November
6th theft at Lone Star Pawn in Port Charlotte on their Facebook page and say
that within an hour, a man contacted the sheriff's office. He told detectives
that he was an Uber driver, was not involved in the crime but had apparently
driven the suspect. Using Uber driving records, deputies identified 26-year-old
Scott Joseph Humbert. Deputies say Humbert went to Lone Star Pawn to pawn a
GoPro but stole three pieces of jewelry from the counter display. Surveillance
video shows Humbert prying open the glass counter, according to deputies.
Humbert was located and arrested. He is charged with grand theft.
mysuncoast.com
UK: London: Mini Cooper Smashed Into Oxford Street
Selfridges In Smash-And-Grab Raid
Fresno, CA: Second defendant pleads guilty to Armed
Robbery conspiracy in Tulare and Kern Counties
Moorehead
MN: Fleeing Shoplifter jumps in the river, later apprehended
Sentencings & Charges
Philadelphia, PA: Man Sentenced to 30 Years for Armed Robbery of
Pharmacy
Florence, SC: Resident Sentenced for Manufacturing and Passing
Counterfeit Money
Kansas City, MO: Man Sentenced to 30 Years for Armed
Robberies
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•
C- Store - Jacksonville, FL - Armed Robbery
•
C-Store - Hackettstown, PA - Robbery
•
C-Store - Henrico County, VA - Armed Robbery
•
C-Store - Phoenix, AZ - Robbery
•
C- Store - Norfolk, VA - Armed Robbery
•
C- Store - Springfield, IL - Armed Robbery
•
C-Store - Detroit, MI - Robbery
•
C-Store - Spokane, WA - Armed Robbery
•
Clothing Store - San Angelo, TX - Robbery/ Assault
•
Computer Store - Beaumont, TX - Burglary
•
CVS - Columbia, SC - Armed Robbery
•
Dollar General - Ascension Parish, LA - Armed Robbery
•
Family Dollar - Newport News, VA - Armed Robbery
•
Family Dollar - Bibb County, GA - Armed Robbery
•
Gas Station, Metter, GA - Burglary
•
Gas Station - Topeka, KS - Robbery
•
Liquor Store - Madison, WI - Burglary
•
Restaurant - Sherman Oaks, CA - Armed Robbery
•
Restaurant - Columbia, SC - Armed Robbery
•
Waffle House - Huntsville, AL - Armed Robbery
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Daily Totals:
•
17
robberies
•
3 burglaries
•
0 shootings
•
0 killings
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None to report. |
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Submit Your New Hires/Promotions or New Position |
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Featured Job Spotlights
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Global Safety Director
Chicago, IL
Provide strategic leadership in the design and development of a global
organization inclusive of safety strategies, programs and policies that minimize
risks to people, assets and to the brand...
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Divisional Loss Prevention Director
Florida
Provides strategic loss prevention management for a division of 2,000+ stores
with sales volumes totaling +/- $4B. Maximizes profits by developing and
executing programs to reduce and prevent the loss of company inventory/assets
and managing Regional Loss Prevention Managers within an assigned geographical
area...
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Regional Loss Prevention Manager
Baltimore MD
This position is responsible for managing all aspects of loss prevention for a
geographic area to reduce and control shortage and other financial losses in 120
to 140 company stores. The coverage areas average $550 million in sales revenue
and $3.5 million in shrink losses annually...
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Loss Prevention Investigator
Wawa, PA
The Loss Prevention Investigator is responsible for utilizing proper
investigative techniques and act as the primary liaison with field operations
management. Conducts investigations into cash losses, deposit shortages,
associate theft, overall shrinkage, and other matters...
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Giving and Receiving
Feedback: Communication Tips from Smart Retailers, Jeff Bezos' Guide to
Criticism and How to Keep Your Fear at Bay
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Need to Communicate with Employees? Steal These
Techniques from Smart Retailers
Your team receives so much communication every single day, it can be
overwhelming. Even mission-critical material can fall to the bottom of all their
messages, so here are some great techniques retail stores use to effectively get
their point across that any company can utilize as well.
One Day Only
Don't Let Fear of Conflict Keep You from
Delivering Essential Performance Feedback
Giving and receiving feedback is a part of the job for many, however it's a
process with which many are not comfortable. We let fear of conflict get in the
way of distributing important information that could improve our teams, and
companies. Here's how to keep the feedback process positive in 3 steps.
Deliver in person |
When Someone Criticizes You, How Do You React?
Jeff Bezos Relies on This 3-Step Framework Every Time
Dealing with criticism can be tough, but it's an important skill to learn to
accept criticism and use it to improve your business. Just use this 3-step
framework for staying open to criticism and deciding whether or not you want to
act on it from Amazon's own Jeff Bezos.
"Listen, ask, change"
Four Steps to Giving Effective Feedback at Work
Research shows that 98% of employees will be less engaged in their work when
leaders give limited or no feedback. While giving feedback is no easy task for a
number of reasons, it's too important to overlook. Here's how you can give
feedback that's effective, empowering and productive to your team in just four
simple steps.
Observe with both eyes open |
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Got a picture of your team on your cell phone?
Send it to us!
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Transitioning to a new position, a new job, a new market is a
great opportunity to reinvent yourself and your brand so to speak. It gives you
the perfect chance to look at yourself and say how can I improve and be truly
what I want to be. It erases your blackboard and allows you the chance to write
something new, something you've always wanted to be. A move, often times
referred to as a geographical cure, can be just the medicine to help start a new
you.
Just a Thought,
Gus
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