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November 13, 2012 SUBSCRIBE

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Best Buy names new CFO, former executive with William-Sonoma. Sharon McCollam who had recently retired from retail, will return as the new Best Buy Chief Administrative Officer and Chief Financial Officer. McCollam will influence and shape all aspects of Best Buy's operations and transformation strategy. In addition to her proven financial leadership, McCollam also brings broad retail and multi-channel operational expertise that will be highly relevant to Best Buy's transformation. She assumes a number of responsibilities including all aspects of global finance, strategic planning and corporate development, shared services and oversight of Best Buy's real estate portfolio. (Source

JC Penney’s CEO says Disaster of last quarter was a "Learning Experience". Ron Johnson CEO of JC Penney is not having a great year, and his turnaround of the company is going much slower than he and investors had hoped. The company’s stock fell nearly 13 percent on Monday, the biggest percentage decline by far for the day among big companies in the S&P 500 index. The shop within a shop concept will not be completed in all stores by 2015, coupons will return and now his latest marketing strategy will be to post the manufacture retail price next to the JCP price to show the customer the value. (Source

Safeway pledges to hire 1,000 Military Veterans in 2013. About 150 former lieutenants and captains have completed Safeway Inc.'s 41-week junior military officers training program. Veterans receive a crash course in topics such as finance and union relations, as well as on-the-job training. At the end of the program, graduates become store managers or warehouse superintendents throughout the country. Employees hired through the program are paid a signing bonus of about $10,000 and a base salary that starts at roughly $75,000 per year. (Source

New NRF survey finds that consumers are eager to get a head start on holiday shopping. Conducted by BIGinsight, the National Retail Federation's holiday consumer spending survey found that 52.8% of Americans have already started their holiday shopping. This number is up from 51.4% in 2011. (Source

Just in time for Christmas: McAfee's 2012 Holiday Online & Mobile Shopping Study
. Along with the study, McAfee also released the 12 most popular scams cyber criminals will use to cheat consumers this holiday season. The study surveyed 2,396 adults. (Source

Raley's Supermarkets in West Sacramento has resumed negotiations with the United Food and Commercial Workers Union
. Despite the negotiations, the union is continuing to picket the stores. "Union picket lines will remain up at all stores until such a time as a resolution to the dispute is worked out. While it is hoped the discussions will lead to a settlement, the unions are prepared for any eventuality." (Source

Gas rationing ends today in New Jersey
. The restrictions were lifted at 6 a.m. this morning, following almost a week of rationing that required motorists to purchase fuel on odd or even days depending on the last digit of their license plate. New York's rationing program, which began six days after New Jersey's, is still in effect. (Source

Make sure to know your Total Cost of Risk
. Your company's risk managers measure risk by "what can be insured and what it costs to do so." The measure now includes less tangible costs, such as lost productivity. If you don't know your TCOR, you need to build a better connection with your risk managers. (Source

Hostess Bakeries will close three facilities due to Union protest. Hostess workers in St. Louis learned they no longer have jobs Monday after supporting a strike at other plants. Hostess blames the nationwide strike by its Bakers’ Union for forcing Monday’s layoffs. The company says the strike prevented it from producing and delivering products. These are good jobs leaving the city. The average worker makes $18 an hour. Hundreds of Hostess employees—several with more than a decade of work in St. Louis stopped making and delivering the snack foods on Monday, instead honoring picket lines across the country to protest a 30 percent cut in wages and benefits. Hostess said Monday that it will close bakeries in Seattle, St. Louis and Cincinnati that collectively employ 627 workers. The company has about 18,300 employees. (Source

As the holidays approach, thieves are focusing their efforts on distracted shoppers. All it takes is one short phone call or one crying child and your wallet may be gone before you realize it. Distracted customers make excellent targets for thieves who want to get in and get out as quickly as possible. Sometimes, you may not even realize your wallet or purse is missing until you reach the checkout line. (Source

Increased retail violence worry many Investigator Torrance Conrad says that violence in shopping malls and big box stores has increased steadily over the past few years though there seems to be no rhyme or reason for it. Most retailers and shopping malls do a good job at providing visible security and maintaining public safety but the one concern that Conrad does have is the fact that most security officers are unarmed and often unable to properly respond to serious incidents or protect themselves from them. Editorial comment: Rick McCann, CEO-Founder, Private Officer International wrote this article and quite frankly summarized a number of incidents the Daily has reported on over the last year and the question is – is he right or is it merely a reflection of the community being more connected so to speak. However this writer has in fact heard from a few senior LP executives that they as well have seen an increase in violence in their stores. And it goes hand in hand with the Active Shooter training exercises that are popping up. (Source

Merchants ID Theft Advisory Board to assist small businesses battle id-Theft and Fraud. Merchants released an eBook focusing on how small business can protect themselves from the threats of identity theft and fraud. Working together companies and agencies like Avnet, Inc., KPMG, the FBI, Cox, and Better Business Bureau had come together to assist in the development of the new program. (Source

Counterfeit cigarettes in the UK could be a "lethal cocktail" Cigarettes smuggled into the UK from Singapore are not only causing a loss of taxes, but may have a lethal health concerns. The counterfeit products are not held to any standard as to what is actually rolled into each cigarette, thus the unknowing consumer is possibly taking a lethal risk. (Source

McAfee Inc. founder wanted in questioning of Belize murder, claims he's innocent. Central American police said Monday that they were looking for John McAfee, 67, to question him about the murder of his neighbor, Gregory Faull, 52, who was found shot in the head Sunday morning. Speaking on the phone to a reporter at Wired magazine, McAfee says he has gone into hiding because he says the police will kill him if they find him. Belize police say that McAfee is a "person of interest" in the case and is not a suspect. (Source

UK couple steals $500,000 from a Kayak company where they worked. The husband and wife now face over 100 criminal charges for theft, fraud, falsification of records and even forgery all crimes they committed over the last two years of employment. An audit revealed a loss of $22,000 in petty cash as well as $500,000 in missing inventory. (Source

TJ Maxx employee hit with felony theft charge in College Station, Texas. A 31-year-old Bryan woman was arrested after she allegedly stole more than $3,000 in cash and merchandise from TJ Maxx, where she was an employee. An arrest report states that a loss prevention officer at the College Station retailer observed several videos of Lama Sobhi Kassem taking money out of the registers when she worked, making fake returns to TJ Maxx gift cards that she would take for herself, and stealing merchandise. From Oct. 4 to Oct. 20, Kassem stole a total of $3,511, the report states. About $2,522 in cash was taken from registers, $849 was transferred on to gift cards and $138 was stolen in merchandise. (Source

Texas appellate court upholds Lubbock woman's shoplifting conviction. Beck Elizondo argued that the store's policy for handling shoplifters violated her right against self-incrimination. She further argued that the Old Navy store's LP specialist should have read her her Miranda rights because the store detective was working for local law enforcement agencies as an agent. However, the court said the LP officer's actions never coordinated with the Police Department. (Source

Shoplifter may be charged with $3500 of damages at Belk Department Store in Kentucky. Josh Richards was observed concealing a Zeki tablet computer on his person after removing it from its box and security wrappings. Richards then attempted to leave the store without paying for the item at which time employees confronted him near the front door. Richards resisted employee efforts to detain him and a struggle ensued, resulting in Richards damaging the security sensor at the front of the store. The damage to the sensor was estimated at $3500. (Source

St. Louis, MO Cricket Wireless robbery suspect caught. Monday morning the Cricket Wireless store in northwest St. Louis was robbed by a single armed gunman who put a gun to the head of the cashier and demanded cash. Within minutes, the suspect was apprehended, with the stolen cash still in his pockets. No one was injured during the robbery. (Source


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ORC costs New York $75 million in lost taxes. Known to Ted Potrikus, New York State Retail Council, as "shoplifting on steroids," ORC is becoming a major problem all over the US. Along with Potrikus, Joe LaRocca, VP & Senior Advisor, Loss Prevention is also interviewed in this news video. (Source

Iowa Best Buy associate steals $37,000 of iPhones, one per day. Over the last four months, Sandel Perez was responsible for he theft of 71 phones, he stole only one phone per day. (Source

$5000 of cologne stolen from Ulta in Greenville, SC and police are seeking two suspects. Greenville Police are looking for two women who allegedly stole a large quantity of items from a local salon. Greenville Police spokesman Johnathan Bragg said that two black women entered the Ultra Salon at 1125 Woodruff Road on October 13 and took $5,000 worth of cologne and perfume from numerous shelves. (Source

Nordstrom in Cherry Hill hit for $20,000 in Burberry products. Three men focused on high end merchandise near the store’s exit have hit this location at least three times now. The three suspects simply run in and out of the store grabbing armfuls of merchandise. (Source

San Antonio,TX Walmart computer thief nabbed, charged with theft and engaging in organized crime. Samuel Solano, 18 and two other suspects were arrested by San Antonio Police on warrants for the theft of electronics and computer thefts from a Walmart in Round Rock. The three are believed to have placed the merchandise into a large trash can then escaped with the items through the garden center doors. (Source

Radio Shack in Palm Beach, FL fools burglars with empty boxes. The thieves took the time to cut out the front display window to remove what they thought was a valuable display of headphones and cell phones. Turns out the display boxes were all empty, the Associates at Radio Shack smartly removed the contents before building the display. The boxes are worthless. (Source

Port St. Lucie, FL Police have arrested two Miami area men who allegedly stole cell phones from several stores in St Lucie. The two suspects reportedly hit the AT&T, Verizon and Radio Shack stores. As one distracted the store clerk, the other took merchandise. Police recovered between $5,000 and $6,000 of stolen phones. Police also found a list of accessories in their car to look for when they took the phones. (Source

Burglars steal $6000 worth of generators in 3 minutes in Lufkin, Texas. Two men broke out the front window of a power supply store stealing six generators, loading them into a pickup truck and making a clean get-a-way. (Source


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Vendor Spotlight

Checkpoint - Helping Retailers Gwo Profitably
Checkpoint Systems Launches Enhanced Performance Label for Shoe Source Tagging and Improved On-Shelf Availability

One Billion Source Tagged Shoes in the Last Five Years

THOROFARE, N.J — Nov. 13, 2012 - Checkpoint Systems, Inc. (NYSE:CKP), a leading global supplier of shrink management, merchandise visibility and apparel labeling solutions for the retail industry, today announced the introduction of its 2815 Enhanced Performance (EP) Shoe Label, a small security label that is integrated into footwear during the shoe manufacturing process. Checkpoint Systems has source-tagged more than one billion shoes with Radio Frequency (RF) Electronic Article Surveillance (EAS) labels in the last five years to help retailers in the fight against shrink.

Shoes are a high-risk theft item, difficult to protect and display at the same time. In fact, according to the most recent Global Retail Theft Barometer, shrink rates for footwear increased year over year to 0.99 percent globally and 1.2 percent in North America. The 2815 EP Shoe Label provides an additional level of security for all retail outlets selling shoes, including apparel, sporting goods and footwear specialty stores.

Significantly smaller than existing shoe labels, the RF 2815 EP Shoe Label offers enhanced detection and deactivation performance. This means a significant reduction in false alarms, enabling retailers to adjust their approach policies accordingly. Working closely with shoe manufacturers, Checkpoint designed the 2815 EP Shoe Label to sustain greater processing tolerance during the manufacturing process and allow high-speed integration and melding temperatures so that manufacturers can apply it easily without compromising the performance of the label at stores.

Farrokh Abadi, President & Chief Operating Officer Shrink Management Solutions Checkpoint Systems, said, "We are delighted to introduce our newest shoe label, which we designed together with shoe manufacturers and retailers. This slender, high-performing solution not only helps retailers reduce theft, but also improves availability on store shelves, increasing customer satisfaction."

The 2815 EP Shoe Label is available immediately.

Checkpoint - Helping Retailers Gwo ProfitablyCONTACT:
George Cohen (for Checkpoint)
GCC, Inc.

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Dept Mgr Store LP & Safety Lowe's Richmond, VA Lowe's
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LP Market Mgr Shoe Carnival Brentwood, NC Monster
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Regional LP Mgr Rue 21 Chicago, IL Monster
Area LP Mgr Old Navy Los Angeles, CA Gap, Inc.
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7 Unusual Things Great Bosses Do Where employees are concerned, great leaders don't take. Great leaders give -- especially these seven things. Great bosses do these seven things but the rest don't. This is mostly because these simple gestures would never occur to them. (Signs of strength)

Managing Senior Hires: When to Back Off & When to Lead Every leader has valuable lessons to impart. However, there comes a time in every owner/manager/leader's life when it is also important to be open to allowing others to change, add, or create methods that may or may not be in keeping with their own vision. (Be willing)
Negative Thoughts? Put Them to Good Use Daily affirmations, appreciation, and a generally positive outlook are the usual prescriptions for success, according to a small army of self-help experts. Where does that leave the significant proportion of the population that naturally tends toward a darker frame of mind? (Bah humbug!)

Dealing With Criticism at Work No matter what you say or do, someone will disagree wit you and give criticism. If you want to grow your responsibilities, develop your skills, and be ready for management, you are going to face criticism. "If you are not criticized, you may not be doing much." (Listen to Rumsfeld)

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Sometimes you've just got to draw the line on what advice to follow and who you ask. Certainly getting advice is important on any issue or decision. But at the end of the day you've got to own your own decision and listen to the bird on your shoulder. We all have one and oftentimes it's muted by our friends and family members. At 5 am staring into that mirror is usually when the bird whispers the clearest. The only problem then is if you don't hear it because you're not listening.

Just a Thought,
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