Steve Boyd promoted to Vice President, Loss Prevention, for the Army and Air Force Exchange Service, Dallas, TX
Steve started his Exchange career in 1982 at Ft. Rucker, AL. While at Ft. Rucker, he was promoted into the Loss Prevention career cone. Since then, Steve has worked at nearly every level of Loss Prevention within the Exchange, including: Exchange Detective/Supervisor, Surveillance Specialist/Supervisor, Area LP Manager, Region LP Manager and Senior Field Operations Manager. His assignments have taken him to various locations in the Continental United States, Europe, Asia and to multiple deployments in the Middle East.

Steve graduated from Thomas A. Edison State University with a Bachelor of Arts degree in the Administration of Justice and from Mississippi College with a Master of Social Sciences degree in Loss Prevention. Steve also holds two certifications; CFE and LPQ. Congratulations, Steve!

Brian B. Potts named National Channel Sales Manager for Vector Security Networks
In this newly-created position, Potts is responsible for winning, maintaining, and expanding relationships with channel partners. He is also responsible for achieving sales, profitability and partner recruitment objectives, while representing the entire range of Vector Security Networks' products and services to drive sales through the partners' relationships and customer base.

Potts joins Vector Security Networks from the global communications and technology company Verizon, where he held various positions during his 10-year stint, including Channel Sales Manager, Channel Marketing and Regional Channel Manager. Prior to that, he was with Qwest Communications, Integration Point and Time Warner Telecom. Congratulations, Brian! Read more here

Jim Mack named Technical Training Manager for OpenEye
OpenEye, a leading provider of cloud managed video surveillance solutions, is proud to welcome Jim Mack as the new Technical Training Manager. Jim will be responsible for training both OpenEye's internal sales team and our Channel Partners on the best techniques for the sale and use of OpenEye products and features while providing Heroic Customer Service.

Prior to joining OpenEye, Mack was the Vice President of Technology and Product Development for DTT Surveillance where he led their Advanced Technology Group. Congratulations, Jim! Read more here

Submit Your New Corporate Hires/Promotions or New Position

Cybersecurity's Impact on Physical Security Solutions
Tops List of 2019 Security Megatrends
Cybersecurity is the number one new megatrend shaping the industry, according to the Security Industry Association's (SIA) yearly report defining the major trends and forces at play in the global security industry. By nearly 30 percentage points, industry leaders said cybersecurity's impact on physical security solutions was the greatest they were expecting to face in 2019.

To be considered a bona fide megatrend, the force must be a top factor influencing both short- and long-term change in the global security industry, and is expected to have a sweeping impact on almost all businesses within the industry.

"Today modern physical security solutions are comprised of IoT devices and sensors that generate high volumes of security data. Applying analytics and artificial intelligence systems makes this data more actionable and increases responsiveness for security systems users," said SIA Chairman of the Board Scott Schafer. "Cybersecurity continues to be at the top of the list of the most important trends . . . and SIA will continue to address this trend over the next year and in the foreseeable future." sdmmag.com

Rise of the DPO - Data Protection Officer
With the European Union's General Data Protection Regulation now firmly in place, the role of the data protection officer has come into sharp focus, causing many organizations, including some associations, to hire or appoint a DPO.

If you don't have a DPO on staff or under contract as a consultant, it may not be cause for concern, depending on how much data you process and where the data subjects are located. But if you're a large association with many European Union members, it's a must-hire position.

Under GDPR, the requirement to hire or appoint a DPO is established in Article 37 and applies to any organization whose "core activities" involve "regular and systematic monitoring of data subjects on a large scale." associationsnow.com

Most Businesses to Add More Cloud Security Tools
Three quarters of organizations plan to buy more cloud security tools in 2019 as a means to better secure increasingly complex cloud environments, new research shows. Cloud security workflows remain fragmented. Across all company sizes, about 53% of respondents distribute their cloud workloads across a hybrid infrastructure; 18% use multi-cloud. The larger the business, the higher the degree of fragmentation, researchers found. darkreading.com

Shape - 2018 Credential Spill Report
In the second annual Credential Spill Report, Shape delves into where spilled credentials come from, how criminals weaponize and resell the data, and ways compromised accounts are turned into profits for the criminal underground. The report also drills down into the costs of credential stuffing attacks on companies in various industries that are commonly targeted by attackers.

2.3B Credentials reported spilled in 2017: The frequency of credential spills has remained extremely consistent for two years, but the average size of spills in 2017 was lower than in 2016.

13 of the 51 credential spills were from breaches of web forums: Web forums were the most frequent targets for credential spills in 2017, but organizations providing online services contributed the largest number of compromised credentials (over 2 billion).

15 Months between spill and announcement: On average, there was a 15-month delay between the day credentials were compromised and the day the spill was reported.

Criminals harvest credentials from data breaches and then test them on every website and mobile app imaginable. A small subset of those credentials unlock accounts because most consumers reuse passwords across multiple sites. The criminals then drain those accounts of value to commit all manner of fraud, from unauthorized bank transfers to illicit purchases of Camembert. Some of us unintentionally help perpetuate the fraud cycle when we snap up those deals that are indeed, too good to be true. Requires logon shapesecurity.com

Inside Amazon's Robotic Fulfillment Center

HSBC bank confirms US data breach

Canadian Shoppers Beware: Your Mall is Watching You
As shoppers go about their day, buying everything from shoes to books, most are unaware of the latest technology their mall may be using to gather data on them-be it their age, their gender or even their mood.

Cadillac Fairview, the company that owns the Eaton Centre, deployed facial-analysis technology inside interactive directories at two of its Calgary malls earlier this year. At least, it did, until a software glitch revealed to passersby folders bearing names like "FaceAnalyzer," "gender" and "age."

It was quickly picked up by the media, which led to the federal privacy commissioner opening an investigation into the practice, and Cadillac Fairview saying it would stop using the cameras at those two malls, pending the outcome of the investigation.

What the company won't say, though, is whether it suspended the practice at any of the other 21 Cadillac Fairview-owned malls-a portfolio that spans six provinces and includes major shopping venues like Rideau Centre in Ottawa, Winnipeg's Polo Park and the Carrefour Laval, outside Montreal. investigation.

Cadillac Fairview malls "are not the only ones doing it." The revelation of the cameras in Calgary count among a series of recent unsettling cases of data-gathering technology creeping up on the public and governments, raising concerns few seem to have considered. macleans.ca

Canadians returning to the black market as cannabis supply shortages plague new marketplace
The first weeks have felt more like a soft opening with few retail outlets operating and rampant supply shortages. Quebec closed its government-run shops for three days this week because of a lack of pot and will continue to keep them shut Mondays through Wednesdays until availability is stabilized. Manitoba Liquor & Lotteries said it expects product shortages in both brick-and-mortar and online stores could last six months.

Ontario, Canada's most populous province, won't have any stores open until April at the earliest as the new conservative government writes regulations. Meantime, police have shut down at least 11 illegal dispensaries in the province. Contributing to the delivery problem is a strike by workers at Canada Post. British Columbia, the third-largest province by population and a place that historically supplied of much of the country's illegal weed, still has just one retail store.

Corey Stone, a 32-year-old bar-restaurant manager in Montreal, and his friend were first in line at Quebec's government-run cannabis store on Oct. 17, but he hasn't been back because of the supply problems and has been getting his pot illegally. Blake Murchison, 62, was among the customers. He didn't try visiting the government's online store. "Why? There's a postal strike!" he laughed. "I'm not patient. It's a matter of convenience, really. Or inconvenience."  thechronicalherald.com

Does Canada's Cannabis Industry Have Mafia Ties?
A recent report from the Canadian Broadcasting Corporation (CBC News) shows that some of the largest cannabis producers in the northern nation have mafia ties and connections to drug trafficking operations. It's the first sign of how legalization could struggle to castrate the criminal underworld because there are still too many vulnerabilities allowing it to seep in through the cracks.

The report, which was published earlier last week, indicates that Health Canada has issued licenses to major cannabis producers that have "longstanding ties" to mobsters, including the "powerful" Montreal crime family the Rizzutos. But investigators -- Radio-Canada's French-language news program Enquête - have so far refused to reveal the companies and the people involved. forbes.com

Half of cannabis stores closed in New Brunswick

Director, Loss Prevention for Nova Scotia Liquor Corporation
Based in Halix, NS
Reporting to the Senior Vice President and Chief Services Officer, the Director, Loss Prevention is accountable for the corporate direction and overall leadership, management and control of the NSLC's Loss Prevention, Investigation, Enforcement (Regulatory Compliance) and Emergency Management Programs and Services. The position directs a team of NSLC and contract Corporate Security staff providing monitoring, incident reporting and mitigation, security officer and loss prevention officer services, including investigative, regulatory compliance, security management consulting and analytical services across the organization. linkedin.com

Canada Store Openings & Expansions
● DSW Designer Shoe Warehouse Launches Unique Shop-in-Stores
● Longo's new sustainable store, a first in Canada
● Sleep Country opens new store in Bradford, Ontario
● Canada Goose steps into footwear, as global expansion hits Vancouver
● L.L. Bean to launch Canada sales, open 20 stores
● The Rec Room restaurant-arcade opening in Barrie
● Save-On-Foods is opening a new store in Kerrisdale

Toronto falls short in quest for 2nd Amazon headquarters: report

List of 31 stores and other locations in Canada to be closed by Lowe's

More than 900 Saskatoon Co-op workers hit the picket lines around the city

Jean Machine to Close All Stores After 42 Years in Business

Canada Post trucks backed up as strikes move throughout Quebec, Ottawa

New campaign aims to protect Indigenous crafts from mass-produced knock-offs in Canada's gift shops

Miramichi, NB: Gunman opens fire at Walmart, dies of injuries after car chase
A 26-year-old man who opened fire at a Walmart in Miramichi on Halloween died of injuries he suffered after being chased by police, RCMP said Thursday. Soon police heard a shot fired inside the vehicle, said Cpl. Jullie Rogers-Marsh, a spokesperson for the RCMP New Brunswick. She said the driver of the vehicle was injured and taken in custody to a hospital, where he later died from his injuries. Walmart confirmed multiple gunshots were fired. "The safety of our associates and customers is a top priority at Walmart," the statement said. "We can confirm shots were fired in our store and the store was placed on lock down. Thankfully, no customers or associates were injured. As this is a criminal matter, we encourage you to contact local police services." cbc.ca

RCMP victimized by $100,000 credit card cloning scam

Winnpeg, MB: Clerk beaten unconscious in robbery after recording suspects' license plate number

Peel, ON: Man arrested for theft of tractor-trailer containing $60K in avocados
 

LP Industry Evolution & A Look Into The Future
 

Editor's Message: 

For Most It's a Career. For a Few It's a Profession.

A Professional looks back after 30+ years helping to guide the industry.

With a unique individual style, defined by a quiet strength, level balance, sincere leadership, and depth of knowledge respected by senior management, stores, and AP teams alike, this true professional took the time to share his thoughts and advice for the next generation as he gently closes the door.

Leaving his mark on dozens if not hundreds, with many following his footsteps and hopefully carrying his qualities forward.

Hear his advice that we're honored to share with all of you.

The LP industry has evolved dramatically over the last 40 years. And over the next 10 to 20, it'll evolve to a place we're only getting glimpses of now. While the digital revolution may increase the amount of information you'll be able to manage, it will all still boil down to managing people, data, processes, theft, crisis, and keeping stores safe.

Chad McIntosh, VP of LP & Risk Management for Bloomingdales, has spent the last 40 years developing teams, building programs, delivering shrink results, solving critical issues, and watching the industry evolve. As he now enters retirement, we ask him to look back and look forward in this career-spanning interview full of invaluable wisdom and insight.

 Episode Sponsored By:

Jim Palmer - U.S. Coast Guard Community Services Command - Quick Take 15

Now in his 15th year attending NRF Protect, Jim Palmer, CSO & Sr. Director, U.S. Coast Guard Community Services Command, tells Amber what he looks for in the conference each year when it comes to networking and finding new solutions. Also, learn about his unique reporting structure at the Coast Guard CSC.

6 Ways Fraudsters Will Attack Digital Gift Cards This Holiday Season
Digital gift cards provide an easy, convenient alternative to physical gifts during the holiday season. And they're skyrocketing in popularity among shoppers: with 200-percent annual growth, e-gift cards are the fastest growing part of the $127 billion gift card industry.

But digital gift cards are also popular among cybercriminals, offering numerous ways for fraudsters to steal money and scam unsuspecting victims. Therefore, merchants face a dilemma: If they offer digital gift cards, they risk seeing their fraud rates inch up ... but if they don't, they risk disappointing customers and missing out on prime revenue opportunities.

Let's look at some common ways fraudsters exploit digital gift cards:

Profiting from credit card theft.
Stealing gift cards from resellers.
Using free gift cards as a trap.
Requesting gift cards as payment.
Redeeming stolen rewards points.
Money laundering. cnpexpo.com

How the midterm election results could impact online retailers
While healthcare and caravans have dominated the closing messages that Democrats and Republicans are making in the lead up to Tuesday's midterm elections, the results could have a sizable impact upon the retail industry, especially e-commerce.

For instance, if Democrats take control of the House, they could push back on President Trump's tariff policies. Such policies have left a broad swath of retailers from Walmart Inc. and Target Corp. to Samsonite International SA and Vera Bradley Inc. anxious about their supply chains, particularly given the September announcement of tariffs on $200 billion of Chinese exports, which Trump has said will be increased from 10% to 25% next year.

A pushback from Congress is overdue, says David French, the National Retail Federation's senior vice president, government relations. "The next Congress will have to find a way to wrestle control of the tariff issue in order to get control and restrain the president's ability to wage a trade war," he says. "The current Congress hasn't focused enough on the issue."

A Democrat-controlled House might also derail the U.S.-Mexico-Canada Agreement, or USMCA, which includes a few key provisions that will yield key benefits for online retailers.

The Trump administration's push to roll back regulations also might receive fresh scrutiny from a Democrat-controlled House, say experts.

However, there is one area that likely won't see any action, regardless of how the midterms pan out: online sales tax regulation. While several bills have been introduced since the U.S. Supreme Court's decision in Wayfair v. South Dakota, which allows states to require out-of-state merchants to collect and remit local sales tax on goods sold to their residents, few expect any bills to gain traction and see a vote. digitalcommerce360.com

Election Day E-Commerce Sales Up 13.2% YoY, Driven By Mobile Devices

Walmart surpasses Amazon as online shoppers' most popular grocer

FedEx will raise shipping rates an average of 4.9% starting Jan. 7

Your online retail favorites could be coming to a shopping center near you

Submit Your New Hires/Promotions or New Position

Featured Job Spotlights

	SOC Director Scottsdale, AZ ADT Cyber Security is searching for a Senior level security practioner/manager with extensive experience in providing a multi-tenant or Enterprise equivalent customer focused 24x7x365 Managed Security Service. This opportunity encompasses the day-to-day operation of the Security Operation Center and will have primary responsibility for customer satisfaction driven by the service provided through the SOC...
	Divisional Loss Prevention Director Florida Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...
	Regional Asset Protection & Safety Manager Dallas, TX The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...
	Regional Asset Protection & Safety Manager Bellevue, WA The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...
	Regional Loss Prevention Manager Baltimore MD This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 120 to 140 company stores. The coverage areas average $550 million in sales revenue and $3.5 million in shrink losses annually...
	Auditor, Profit Protection Analyst Philadelphia, PA This position will conduct a range of field audits within a base of 60 retail stores to ensure compliance to operational standards to drive Operational Excellence and preserve profitability...
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