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November 6, 2012 SUBSCRIBE

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John Bishop, CFE
was promoted to Senior Director of Asset Protection for Winn Dixie Stores. John has spent the last six years at Winn Dixie as the Director, Asset Protection and Regional Manager of Loss Prevention. Before that he spent 14 years at Saks Inc, as the Regional Director of Loss Prevention. Congratulations John!

A "significant" nor'easter to hit New York Wednesday morning packing rain and sustained winds of 30 to 40 mph and wind gusts of up to 60 mph. Water levels expected to rise between two-and-a-half to four feet, and could see some flooding. Four hospitals closed, the second largest refinery in the region in N.J. not expected to be back up for three more weeks, 40,000 homes "wrecked" by Sandy, and still 108,000 in NYC, 582,000 in N.J., and 300,000 in Long Island without power. And here comes a Nor'easter. (Source

In the wake of Hurricane Sandy, a reminder that cash is still king in emergencies. Sandy caused widespread power outages, leaving millions of people and businesses in the dark. The outages also rendered ATMs useless and ones that were working quickly ran out of cash. With such a dependence on electronic store terminals, credit and debit cards were useless too. What was still available and useful? Cash. (Source

Victoria's Secret saved the National Guard during Hurricane Sandy
. On the first night of the hurricane, National Guard soldiers in New York were left with practically nothing except rudimentary means of communication. Because of this, the Regiment's officers made an emergency plea -- to the producers of the Victoria's Secret fashion show. And the lingerie company responded. (Source

Leading retailers expect their holiday season same-store sales to rise 3.7 percent, according to a BDO USA survey of 100 retail chief marketing officers This marks the most optimistic forecast since 2007 as a flurry of new touch-screen toys were released just in time to stuff those Christmas stockings. (Source

Amazon Lockers heading to Staples stores
. Staples has agreed to install "Amazon Lockers" in its U.S. stores, so online shoppers can pick up their Amazon packages directly from the office supply giant. Amazon already has such storage units at grocery and convenience stores like 7-Eleven. The service allows Amazon shoppers to select a nearby locker during the checkout process where they want to retrieve their package. Amazon will then send the customer a text message or email with a unique pick-up code which is entered on a touch screen to open the locker containing the package. Shoppers have three days from the time they receive the pick-up code to retrieve their package. Many of the lockers stay open 24 hours a day. As part of the deal, Amazon pays a small fee to the host retailer. (Source

Mexico is turning out to be a problem even for the Banking industry as HSBC acknowledged it could face money laundering criminal charges With its legal liabilities rising, HSBC set aside an additional $800 million to cover potential fines stemming from the case, bringing its total to $1.5 billion. The bank, which is negotiating a settlement with United States authorities, is expected to pay the largest fine on record for money laundering and related actions. The trouble at HSBC coincides with a widespread crackdown by federal and state authorities into the illegal movement of money. Officials are moving to choke off the supply of American dollars to drug cartels and terrorist organizations. From 2007 to 2008, HSBC’s Mexican businesses funneled at least $7 billion to the United States, a volume that law enforcement officials warned must have included “drug proceeds.” (Source

US nonprofit organization minimizes retail shrinkage with IP-based surveillance Goodwill today is a $3.2 billion nonprofit a major source of funding for the organization is its 2,400 Goodwill stores in the U.S. and Canada. Goodwill also witnesses theft at its unattended drop-off sites where donors deposit items for re-sale. Confronted with this predicament, Goodwill's Northwest-North Carolina (NWNC) chapter took the proactive step of migrating from traditional analog CCTV systems in 40 of its stores to IP video surveillance systems from Toshiba. The LP team managed the deployment of an IP camera/NVR system in each store over existing data networks that could be accessed remotely by the loss prevention team back at Goodwill headquarters in Winston-Salem to give it visibility of all in-store activity. Another requirement of Goodwill was that cash handling needed to be closely monitored to spot potential fraud from employees and customers. For that reason Versa installed a Toshiba 16-channel, 1TB NVS NVR in each store equipped with Surveillix TransCapture POS software. In the time since the system was installed, theft in the stores and at drop-off boxes has noticeably been reduced and video recorded has successfully been used to prosecute offenders. (Source

Dunbar to launch division to armor websites against cyber criminals The company is launching a subsidiary, Dunbar Digital Armored, early next year to tap into the growing need to protect online transactions for its thousands of bank and retail customers. Dunbar will focus its cybersecurity products on small and mid-size companies that are looking for tech-savvy solutions but don't have the deep pockets or cybersecurity expertise of the big banks. (Source

Here's a familiar tune for retail LP executives = "Common language: IT and corporate security cooperation makes progress" It's an old story: Different risk management functions operating in separate boxes, each oblivious to the other's existence. Security experts have been talking about the need for corporate and IT security to come together for what seems like an eternity. But real cooperation has emerged only in fits and starts. Editorial comment: Is it time for you to get to know the IT security executive's and help add value to their functions? With Omni-channeling being the buzz word of the future you better have a plan to be an Omni channeling LP executive or someone else will. Especially the next generation executive right behind you. (Source

Intellectual property thefts can hurt small businesses
. Small companies are increasingly becoming the targets of intellectual property theft. Larger companies are able to sue fraudulent companies who try to counterfeit their products, but smaller businesses lack the monetary resources to do so.  (Source

Food Labeling Bill (Proposition 37) goes before voters today in California, many food and beverage giants donated a total of $45 million to kill the bill
. Believing what starts in California will quickly be the law across the United States, a campaign opposed to the California labeling initiative has been boosted by $45 million raised from biotech companies, grocery manufacturers and the soft drink industry. Top contributors to the anti-labeling campaign include biotech giants Monsanto, Dow, Bayer CropScience, Syngenta and BASF. Coca-Cola, PepsiCo, Kraft Foods and Nestle all have donated more than $1 million to oppose the labeling campaign. (Source

Hershey accused of violating child labor laws in Africa
. A public pension fund has filed suit against Hershey Co. to inspect the company's books and records, contending that the Pennsylvania-based confectioner uses cocoa produced as a result of unlawful child and forced labor in the West African countries of Ghana and the Ivory Coast. The demand to inspect Hershey's corporate records was made by the Louisiana Municipal Police Employees' Retirement System. The court filing marks the beginning of what could be a major shareholder challenge to the business practices of Hershey, the largest chocolate producer in North America. The company sells chocolate in some 70 countries worldwide with over $6.8 billion in net sales in the past fiscal year. (Source

Agents arrest flea market vendors selling counterfeit goods in Sanford, Fla. Five people were selling hundreds of fake goods disguised as high-end brands like Louis Vuitton, Tiffany and Apple. Vientos said a lawyer from one of the brand name companies visited Flea World several months ago and threatened to go to the authorities if the suspects did not stop selling the fake goods. Each of those arrested faces up to five to 15 years in prison. (Source

Counterfeit merchandise ring busted in Jasper, Ga. Pickens Sheriff officers working with corporate investigators took a large haul of the counterfeit luxury items off the streets last week. Scores of contraband watches and purses were seized from an Acworth man who planned to sell the fake goods to buyers he contacted through Craigslist. (Source

Pennsylvania Bank in Latrobe loses $182,000 in check scheme. Commercial National Financial Corp.'s financial statement took a major hit after accepting $182,000 in counterfeit foreign check scheme. The bank also had to pay out $5000 in legal fees to resolve the matter. (Source

UK Armed jewelry store robbery in true James Bond style as Motorcycles race through the Brent Cross Shopping Centre. Eyewitnesses said they saw four men on motorbikes carrying weapons, believed to be axes and bats at the North-West London mall. The target was Fraser Hart Jewelers. Four people on three motorbikes entered the store and made off with a quantity of watches and jewelry. No firearms were seen. One elderly mall customer was treated for shock, no other injuries were reported. (Source

Fort Worth Police wouldn’t respond to a burglary because of an unpaid $50 alarm fee. DFW Wholesale Security was being burglarized; the owner of the business could watch the thieves from his laptop at home. Calling the Fort Worth Police, the owner was told they would not respond due to unpaid $50 annual alarm fee. Fort Worth stands by the policy which has been in place since 2003, “no permit, no response”. (Source

Arby’s robbery in Lancaster, PA was an inside job, two employees arrested. Lamar Reed and Elizabeth Castillo both listed as current employees of the Arby’s outside the Park City Mall have been charged with robbery and criminal conspiracy to commit robbery. Reed handed Castillo a note demanding money, Castillo showed the note to the other front end cashiers and gathered all the money available and handed it to Reed, who escaped in her car. (Source

O’Reilly’s Auto Part Employee in Salinas, CA robbed while making bank deposit run. An armed gunman robbed an employee at the Williams Road O’Reilly’s Auto Parts Monday as he was on the way to make a deposit. As the employee entered his vehicle shortly before 5 p.m., a gray Jeep Cherokee pulled in front of him and blocked his path. The passenger got out of the Jeep and demanded the money at gun point. The passenger jumped back in the Jeep and both suspects fled. So far, Police have found no witnesses. (Source

Multiple jewelry store robber busted hitting Limerick store and may be connected to jewelry store robbery spree going back to March A Philadelphia man suspected of participating in a September robbery at Jay Roberts Jewelers on Route 73 is now in custody. Willie Smith, 21, was identified as a suspect in the Sept. 27 heist last month and was arrested Saturday with two other men fleeing from another jewelry store robbery in Limerick, Pa. During both robberies, masked men entered the stores, used a hammer to smash glass display cases and then stole numerous luxury watches. (Source

Three armed robberies in Fort Worth, one hitting a Tuesday Morning store, happened Sunday night So far investigators have not said if the three robberies are connected or if the same man was involved. Police are also looking into similar armed robberies with men with a similar description from last week. On Thursday, in a span of two hours, a Subway near Granbury Road and a Palm Beach Tan near Hulen Mall were robbed. On Monday a coffee shop inside Hulen Mall was robbed, as was the Jo-Ann Fabrics next door to Tuesday Morning and Title Boxing Club. (Source

Repeat Offender, she still had an electronic ankle bracelet on during the recent burglary. Carrie Bunnell was charged back in May of stealing $25,000 worth of jewelry from her former employer. Bunnell has now been re-arrested on two new counts of felony theft. Bunnell will now face the same Judge again in December. (Source

Hudson Falls, NY repeat Shoplifter charged with Felony for violating Walmart’s 'do not return policy'. Valarie Hess was warned not to return to the store following her first shoplifting violation. On Saturday she returned and stole a can soda. Hess now faces a felony charge of entering a building illegally to commit a crime, resulting in a 3rd degree felony burglary charge. (Source

Quarterly Same Store Sales Results

The Gap Q3 up 6% with net sales up 8%- Gap North America up 7%, Old Navy NA up 9%, Banana Republic NA up 6%, International down 3%
CVS Q3 up 4.3% with revenue from drugstores up 5.5%
Office Depot Q3 North American retail down 4% and loss $70M

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New Canadian Plastic $20 bills hits the market tomorrow. On Wednesday, the Bank of Canada will begin circulating a new $20 bill made of polymer instead of paper. The new bill pays tribute to the contributions and sacrifices of Canadian men and women in all military conflicts and is being released just before Remembrance Day. The note features a view of the Canadian National Vimy Memorial on its back. The bill will be formally introduced in a ceremony at the Canadian War Museum in Ottawa by Bank of Canada Governor Mark Carney, Finance Minister Jim Flaherty and Veterans Affairs Minister Steven Blaney. The $20 is the country's mostly widely used bank note. The Bank of Canada began issuing polymer money a year ago with a new $100 bill, followed by a $50 note in March. New $5 and $10 notes are scheduled to be issued by the end of 2013. (Source

CIBC and Rogers Communications Inc. (owner of Canadian Grocer) launched mobile payments in Canada last Friday. Olympic gold medallist Simon Whitfield showcased the technology at a Tim Hortons outlet in downtown Toronto in what the two companies called the “first point-of-sale mobile credit card transaction in Canada. The technology relies on a secure SIM card inside a near field communication-enabled smartphone. The customer holds their smartphone up to a contactless payment terminal and the amount is charged to their CIBC credit card. (Source

Update: Vancouver Police investigating alleged assault of man in wheelchair by security guard, one guard is terminated, two others under suspension. Charges have yet to be laid pending a Vancouver police investigation into the alleged assault of a man in a wheelchair by a security guard at Pacific Centre Mall. The incident happened Oct. 6 outside a store at downtown Pacific Centre mall where the victim was believed to have been shoplifting. A cell phone video taken by a member of the public who witnessed the attack shows the man being yelled at and thrown out of his electric wheelchair to the ground by a guard, in the presence of two other guards. (Source

Zellers female security guard goes on wild ride with shoplifter in Calgary
. A 32-year-old Calgary man has been charged with robbery and kidnapping after police were led on a wild chase in the northeast late Sunday afternoon. It started with an attempted shoplifting at the Zellers store in Sunridge Mall around 5 p.m. MT, say police. A female security guard jumped into the offender’s stolen vehicle to try to stop the man from getting away. But the alleged shoplifter drove away with the guard in the vehicle, smashing into a car in the parking lot. Driving down the wrong side of the road, coming head-on into traffic police chased the vehicle and were able to box it in a short time later. The suspect was taken into custody and the Zellers security guard was unharmed, but shaken up by the wild ride. (Source

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ORC News - Sponsored by Universal Survellience Systems
Identity Theft Crew Busted A crew of suspected identity thieves has been busted in Omaha. After hitting several metro stores a few weeks ago they came back for more. But this time the Nebraska Furniture Mart security staff was ready. The crew of identity thieves included two men and thee woman using a rental van from Chicago. Once spotted in Omaha, plain clothes detectives and Mart security staff surrounded the van in the store's parking lot. Four suspects were arrested while in the van. A man waiting on a purchase inside the Mart was then taken into custody. 'They were fully loaded with stolen credit cards, fake IDs and stolen identities" (Source

ORC gang of four Mass. women busted hitting The Children's Place and others at Timberland outlet in Kittery, Maine Police received a call that two women had just stolen boots from the Timberland outlet on Route 1 on Sunday at 11:23 a.m. Police stopped a car and found $4,300 in stolen items in plastic garbage bags, mostly children's clothing from The Children's Place with the tags still on them. (Source

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Vendor Spotlight

Universal Surveillance System’s CCTV Products To Star on truTV Series "Caught Red Handed"

Rancho Cucamonga, CA – November 5, 2012– Universal Surveillance Systems LLC (USS), the architects of surveillance technology, will be one of the fall season’s new heroes on "Caught Red Handed", an exciting new series from Nash Entertainment on the truTV channel. Airing on Monday nights beginning November 5, this reality program will follow undercover loss prevention teams as they recommend and implement state-of-the-art solutions from USS to catch some of the most skilled, and in some cases, least bright thieves in very often hilarious games of cat and mouse.

One of the key USS products guest starring on the show is the Stealth Tracker. This quick to install wireless camera shows its worth in this very often hilarious game of cat and mouse. The innovative system attaches to track lighting for power and utilizes a secure Wi-Fi network to carry the video feed to the receiver. "Caught Red Handed" will also feature many other revolutionary USS products as the team snags thieves in New York, New Jersey, California and Florida.

"We are excited about our partnership with Nash Entertainment. "Caught Red Handed" is the perfect venue to showcase the effective performance of USS products and our dedication to assisting loss prevention teams in their efforts against Organized Retail Crime," said USS President and CEO Adel Sayegh, "Nash Entertainment is to be saluted for creating such an entertaining show that features loss prevention."

"Caught Red Handed" can be seen on the truTV Channel available on many cable systems.

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Dept Mgr Store LP & Safety Lowe's Mechanicsville, VA Lowe's
Dept Mgr Store LP & Safety Lowe's Louisville, KY Lowe's
Dept Mgr Store LP & Safety Lowe's Alexandria, VA Lowe's
Dept Mgr Store LP & Safety Lowe's Newington, CT Lowe's
Dept Mgr Store LP & Safety Lowe's Houston, TX Lowe's
Market AP Mgr Walmart Jacksonville, FL Walmart
Market AP Mgr Walmart Sioux Falls, SD Walmart
Market AP Mgr Walmart Willow Grove, PA Walmart
Market AP Mgr Walmart Bartlett, TN Walmart
Mgr AP Walmart Apple Valley, CA Walmart
Mgr AP Walmart Hermiston, OR Walmart
Asset Protection Mgr Sam's G2 Murrieta, CA Walmart
AP Mgr in Training Walmart Grand Blanc, MI Walmart
AP Mgr in Training Walmart Burton, MI Walmart
Loss Prevention Mgr Macy's Wenatchee, WA Macy's
Loss Prevention Mgr Macy's Exton, PA Macy's
District LP Mgr Big Lots Syracuse, NY Big Lots
District LP Mgr Dick's Sporting Goods Dublin, CA Dick's Sporting Goods
Loss Prevention Mgr Sears Springfield, IL Sears Holdings Corp.
Loss Prevention Mgr Kmart Santa Fe, NM Sears Holdings Corp.
Loss Prevention Mgr Kmart St Croix, VI Sears Holdings Corp.
Regional LP Mgr AutoZone Salt Lake City, UT AutoZone
Loss Prevention Mgr Katz Group Canada Ltd. London, ON, Canada Workopolis
Loss Prevention Mgr Katz Group Canada Ltd.
Winnipeg, MB, Canada Workopolis

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John Bishop, CFE was promoted to Senior Director of Asset Protection for Winn Dixie Stores.
Axel Diaz was named Regional Asset Protection Manager for Advance Auto Parts.
Michael Magrum was promoted to Regional Loss Prevention Manager at Harris Teeter.


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Finding Security's Opportunity to Engage Creating genuine opportunities to engage the people we serve is important to advance individual careers and the entire security team. Sometimes security can find surprising places to connect and engage with others in an organization. Here's another IT security story that mimics the retail LP industry to a Tee. Interesting that we're all of the same cloth so to speak. (Becoming one)

How to Engage Employees: Advice From Four Leaders In the midst of a consistent challenge regarding how to quantify their efforts, a panel of sustainability professionals offered advice on how companies can engage their employees at this year's Sustainable Brands conference in San Diego, California. (Hidden sustainable brand asset)
Why Engaged Workers Make Better Employees If you're like most people, what you really need out of a job is a salary high enough to cover your expenses. But what you really want out of a job goes far beyond that, and involves things like social support, feedback, and opportunities for autonomy, variety, and growth. It's all about engagement. (The buzzword)

Workplace Frustration is the Enemy of 'Employee Engagement' There are lots of buzzwords bandied about to refer to employees and their ability to be effective on the job. One of the current batch is "engagement" -- the amount of enthusiasm and interest workers bring to the job. High levels of work engagement, the thinking goes, means a productive and happy workforce. ("Do more with less")

"If work is so terrific, why do they have to pay you to do it?"
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With the ever increasing role technology is playing in our world and booming m-commerce and e-commerce business the profile of the future LP executive will change dramatically over the next decade. Getting in front of it might be a wise path as it will actually continue to increase. Taking classes, reading books, getting involved is the key. Mastering technology in so far as the benefit it delivers and the exposure it represents should be an objective in your career development.

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