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November 5, 2012 SUBSCRIBE

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Thought Challenge

Loss Prevention Research Council
2012 Impact Conference Combines Executive Brainstorming with Real-world Scientific Research

By Read Hayes, PhD
Research Scientist, University of Florida
Director, Loss Prevention Research Council

The LP/AP industry’s research and development organization LPRC conducted its 8th annual Impact conference October 15th-17th on the University of Florida’s beautiful 3000 acre campus with over 120 innovative executives participating.

The conference featured multiple team breakout exercises on: the "digital journey" all retailers are taking with mobile POS, tablet-based store visit action tools, and online threats; future LP/AP talent recruiting, development and retention; using the SARA evidence-based LP problem-solving process; improving predictive analytics for practical problem-solving, enhancing and testing video analytics, piloting benefit denial devices, and current and planned protective packaging innovation.

All breakout groups explored retailer needs and options, and identified future LPRC team R&D and evaluation support project opportunities.

The conference also provided participants with new research LPRC is conducting on product protection tool evaluations and ROI estimates, close-up offender deterrence tactics, and live offender feedback on evolving in-store protective measures in a store mock-up right on the conference meeting floor.

LPRC members may access all 2012 Impact conference slides, breakout group action notes, video clips, participant roster, and photos from the Hayes’ Ranch BBQ, Bacardi reception, and breakout sessions on LPRC’s Basecamp virtual workspace website.

LPRC’s Board of Advisors (made up of 20 leading LP decision-makers and a solutions partner member) are setting next year’s Impact conference details next month. For more information, please contact LPRC at


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News Brief - Sponsored by WG Security Products

Scott Tulp
Scott Tulp
was named Corporate Security Director - Mexico for Michelin North America back in August. Scott has spent the last five years at as the Security & Loss Prevention Manager - Northwest Region. Prior to working at Amazon, Scott worked at Continental Automotive Systems as the Security & ESH Manager and at Motorola as the Loss Prevention and Security Operations Manager. He has also held loss prevention titles at Publix, Belk, and Lowe's. Congrats Scott!

Nor'easter to Target Sandy-Battered Northeast, coming later this week with wind gusts over 50 mph. With rain, strong winds on the coast. "A true Nor'easter is coming this week in the northeast." From New Jersey to Boston with cold air behind it and some water rise at the shores. (Source

The new estimates hit $83B Sandy impact - not far off the $100B the Weather Channel predicted and it'll hit it soon enough Altogether, the loss of life, property, economic activity and revenue, as well as the public cost to the government for cleanup, tallied $83 billion, according to the Partnership's study. (Source

NYPD being stretched among many roles in Sandy storm recovery Receiving 20,000 calls per hour, aware of the risks of crime in blacked-out neighborhoods, the NYPD has reinforced patrols with officers normally assigned to organized crime units. The department has 50,000 personnel, including 35,000 uniformed officers and 15,000 support staff. "How long can the NYPD go at full throttle like this is the big question," said Gene O'Donnell, a former NYPD officer and professor of policing studies at John Jay College of Criminal Justice. (Source

A Storm-Battered Supply Chain Threatens Holiday Shopping The supply chain is backing up at a crucial time. FedEx, for example, has rented fuel tankers to supply its delivery trucks as commercial gas stations run dry. Ryder has been hunting down rental trucks to add capacity. CSX, the major railroad company, was continuing to advise customers to expect delays of at least 72 hours on shipments. And retailers ranging from Amazon to Diane von Furstenberg have told customers to expect delays on shipments. Last week, the Port Authority of New York and New Jersey reported that all of its major marine terminals were closed by the storm. While parts of the system have started to reopen, delays persist. As of Sunday, almost all rail service from the ports was suspended, terminals were damaged and much of the ports’ equipment was being reviewed to see if it still worked. Several customers with facilities in the New York area told him "their warehouses are totally damaged, and presume the merchandise inside will have to be reported lost to insurance companies." (Source

Effective Crowd Management: Guidelines on how to maintain the safety and security of your customers, employees and store NRF’s Loss Prevention community released the 2012 Effective Crowd Management Guidelines, found here. The guidelines address retailers should be prepared for when managing large crowds. In anticipation of what is expected to be one of the busiest holiday shopping season in years – in particular Thanksgiving night and Black Friday weekend – the report can assist retailers in planning advanced measures to protect their stores, customers and employees.  (Source

Anonymous Alert

In remembrance of Guy Fawkes, Anonymous hacktivists plan worldwide protests over government surveillance. Some of the targets for Monday's protest include TrapWire and INDECT. However, last week Canada's House of Commons approved a bill that bans people from hiding their faces during riots. Anonymous members are known for wearing Guy Fawkes masks and if the protests escalate to riots, the masked members could get up to 10 years in prison. Along with Canada, Anonymous members are also planning a peaceful march on Parliament in the UK, as well as protests in Australia, Belgium, Bulgaria, France, Rome, Switzerland, and the US. It should be noted that on the event's official Facebook page, a legal disclaimer states "We will NOT blow up Parliament."  (Source

Remember, remember the fifth of November -- in honor of Guy Fawkes Day, Anonymous and other hacktivist members start series of website hacks
. Over the past 24 hours, attacks on the websites of NBC, pop singer Lady Gaga, the Ghana Consulate, Arcelor Mittal, the Australian government, and others have all been attributed to groups including Anonymous, Pyknic, and Hack the Planet. Paypal and security firm Symantec are investigating whether their websites have also been compromised. Some of the hacked websites had their content replaced with the famous rhyme about the fifth of November, when Guy Fawkes attempted to blow up British Parliament in 1605. Many of the websites hacked so far today are currently operating normally again.  (Source (Source

Given the broad spectrum of attacks in the retail and security industry, you may wish to merely bring it up as a topic of conversation and concern inside your organization.

1,200 merchants join plaintiffs urging court to deny approval to $7.5 billion swipe fee settlement offered by Visa and MasterCard The proposed settlement, first announced in July, stems from longstanding antitrust lawsuits challenging the interchange fee practices of Visa, MasterCard and the largest banks. The class-action litigation is pending before the U.S. District Court, Eastern District of New York. The court will hold oral arguments regarding preliminary approval on Nov. 9. (Source

7-Eleven closes deal to purchase 163 Tetco stores. 7-Eleven announced that it has acquired the retail and wholesale dealer assets of San Antonio-based Tetco, closing a deal that was announced Aug. 14. The assets include 163 company-operated convenience stores in Utah and the Dallas-Fort Worth, Austin and San Antonio areas of Texas. Terms of the deal were not disclosed. The acquisition signals a return to San Antonio for 7-Eleven, where the company had operated stores until 1989. Because of the combination of Tetco’s retail and wholesale operations this is 7-Eleven's largest acquisition since the company accelerated its growth plan four years ago. As part of this purchase, 7-Eleven is acquiring Tetco’s motor fuel wholesale-dealer business with some 500 customers. The company plans to retain and build the wholesale gasoline business as an integral part of 7-Eleven's overall growth strategy. (Source

Signet Jewelers completes $57 million acquisition of Ultra Stores chain. Signet Jewelers Ltd. said Friday that it has completed its $57 million acquisition of jewelry chain Ultra Stores Inc. from Crystal Financial LLC. The company announced in late October that it would by Ultra as a means to expand its business and broaden its customer reach. Signet, based in Bermuda, operates more than 1,300 stores in the U.S. under the brands Kay Jewelers and Jared the Galleria of Jewelry. It operates about 500 stores in the U.K. under the brands H. Samuel and Ernest Jones. Ultra, based in Chicago, operates 102 stores in outlet malls. It generated revenue of roughly $140 million in its most recent fiscal year. Signet said the deal will add an estimated $40 million to $45 million to its fourth-quarter revenue but have a minimal impact on its earnings for the period. The deal is expected to add to earnings by the end of its 2014 fiscal year. (Source

New survey by Retail Ireland shows $655M U.S. in retail stock stolen in 2011 with over 50% of retailers seeing increased levels of crime over last two years In the survey of 33 retail companies, which have over 800 shops and employ over 67,500 people around the country, 52pc said they have experienced an increase in crime in the last two years. Nearly half (49pc) said they have experienced theft of cash from their premises. Retail Ireland director, Stephen Lynam, described the findings as shocking, but not surprising. "Retail crime has been on the rise since the start of the recession. Research shows that retailers' inventory loss caused by crime in Ireland at 1.43% in 2011, the equivalent value in sales of some 512m euros" or $655M U.S. (Source

Union workers strike at Northern California's Raley's supermarket chain Union workers at Raley's supermarket chain, which operates more than 100 stores in California and Nevada, went on strike Sunday after last-ditch efforts to reach a new contract failed. West Sacramento-based Raley's is a privately owned company that employs 13,000 people at 115 stores in California and 13 in Nevada operating under the Raley's name, as well as Bel Air Markets, Nob Hill Foods, Food Source and Aisle 1 Fuel Stations, according to its website with 7,400 union employees. (Source

Supervalu's division - Shaw's supermarkets to lay off 700 New England jobs The company said Friday that the job cuts will take place at 169 Shaw's and Star Market stores. (Source

Courts widening view of data breach damages, lawyers say How federal courts define the damages people suffer from data breaches is broadening dramatically, leaving unprepared companies at greater risk of big payouts in class-action lawsuits, lawyers from a prominent law firm say. (Source

Riverside, CA robbers use flowers and balloons to steal $1.5 million in Jewelry. Riverside police were reviewing surveillance video today in the hope of identifying two robbers who came into a jewelry store carrying flowers and balloons and left with most of the inventory, which was valued at $1.5 million. The owner of Wholesale Jewelry Exchange was left tied up in his shop for nearly three hours after Saturday's roughly 4 p.m. takeover robbery, according to broadcast reports from the scene. His car and cellular telephone, which the robbers took, were found about a mile away. It was unclear how much video would help, since the robbers also wore masks. Taken were diamonds and other gems, as well as gold and silver. "This was a violent takeover and robbery, and to go to the extent of using a weapon and tying the (owner) down and ransacking the store," Riverside police Friends eventually found the owner tied to a chair, he was unhurt. (Source

Philadelphia Police chase ended with all three suspects in custody following Jewelry Store Smash & Grab. Limerick Township Police arrested three 21-year-old men on Saturday night after being called for a robbery-in-progress at the Philadelphia Premium Outlets' Ultra Diamonds store. The caller said three men wearing bandanas had come into the store, smashed a case with a hammer, and took approximately $64,000 in Rolex watches and jewelry, then fled. Upper Providence Township police attempted to stop the car, but the car did not stop. A passenger threw a bag out of the car window while Upper Providence police were chasing the suspect car. The three suspects exited the car and fled on foot, but were stopped and detained after a short foot chase. Police recovered the bag that had been thrown from the car and found the stolen watches and jewelry. (Source

South Dakota Jewelry Store hit for $30,000 in grab-and-run. Police are now looking for help to catch the thief. About 2:40 p.m. Thursday, a man went into Riddle's Jewelry in Lakewood Mall and asked an employee to show him a women's tennis bracelet worth $30,500. When it was taken from its display case, the man grabbed the bracelet from the employee, ran through the mall and escaped out the north exit. This was the fist time in 10 years Riddle's Jewelry has been robbed. (Source

Two Loss Prevention officers stabbed in trying to stop three shoplifting suspects Sunday evening at Boulevard Mall in Amherst, NY One suspect slashed the one officer in the neck and the other in the abdomen. Both LP officers will be okay. The police are searching for the three suspects. (Source

Dillard's shoplifter tries to run down off duty police officer chasing her and gets "grazed by bullets" Friday evening Pine Bluff, Arkansas police say a woman attempted to steal a product from the department store and she did manage to get out of Dillards when an off-duty Pine Bluff officer started to go after her. Police say she got in her car and then tried to run that officer over. But before she was able to do that he allegedly pulled out his gun and shot at her. She was grazed by bullets but she drove off about five minutes away and was pulled over not far away. (Source

Police hunt for shoplifting suspects who pointed gun at Nordstrom Loss Prevention. Lone Tree Police are looking for two shoplifting suspects who pointed a gun at a Nordstrom’s loss prevention officer at the Park Meadows Mall Friday afternoon. The suspects fled the area in a blue BMW X5. Lone Tree officers pursued the car until the chase was called off in the interest of public safety. (Source

Police in Cottonwood Heights, Utah seeking the identity of a suspect wanted for credit card fraud and burglary. The suspect was captured on video at the Smith’s Grocery store in South Jordan attempting to use a stolen credit card to purchase gift cards. The same suspect is believed to be connected to two business burglaries in the area. (Source

McDonald’s employees forced into the freezer during a Houston Robbery. Early Friday morning an armed gunman entered the McDonald in west Houston, forcing one employee to open the safe and then forced all the employees into the kitchen area freezer. One employee was able to dial 911 from inside. No injuries were reported, the suspect got away with approximately $1,000. (Source

Toledo Elder Beerman’s suspect got away, Loss Prevention detective nearly caught in get-away car’s door. As the suspect escaped from the awaiting Loss Prevention detective, the suspect ran and jumped into the get-away car. The detective reaching for the suspect got his arm stuck briefly in the car door, but managed to break loose seconds before the car sped away. (Source

San Antonio Store takes a stand with Sign. Store Owner, Debra Trejo was tired of being the target of countless burglaries, losing over $60,000. Debra didn’t go out and purchase an elaborate security system; she simply got a large sign. The sign posted on the outside of her business reads, "$10,000 Reward for any Officer of the Law shooting and killing any person(s) who try to burglarize this location." Trejo says she has not had a break-in since. (Source

17 Security Officers Killed in October October was one of the most violent that we have seen for the private security industry. 17 security officers were killed in the line of duty although we estimate the death total to be higher, at 22 which includes mis-classified and unreported deaths. Of those killed,10 were shot to death, 1 drowned during Hurricane Sandy and the other six died of blunt force trauma from assaults. The majority of the security officers were unarmed and assigned to a location alone. The total security officer deaths for 2012 now stands at 93. (Source

Quarterly Same Store Sales Results

HH Gregg down 8.8% with sales down 5% with 19 new stores during the prior 12 months.

October Same Store Sales Results

Walgreens down 5.9%

Last week's most popular news article --

The biggest brand fails exploiting Hurricane Sandy. In the wake of the Frankenstorm that left 74 dead and 8 million without power, some retailers are now being criticized for using the storm as a marketing ploy to capitalize in the wake of the hurricane's destruction. From American Apparel to Gap, here are nine of the biggest brand fails. (Source

eBay News

eBay VP Discusses Importance of Retail Relationships & Commerce Going Forward

eBay Vice President of Operations, Clare Gilmartin discusses its marketplace strategy around the importance of solid relationships, consumer needs, challenges around access and mobile technology. As part of its efforts to support retailer acquisition eBay’s Communications team has set-up a dedicated Technology in Retail hub on the Guardian website. Watch Clare Gilmartin being interviewed as part of a new retail leader series. It's expected that retail will see a lot of change in the way people shop, purchase and pay for things over the next two to three years – a lot more than we've seen over the past twenty. Technology is undoubtedly the driving force behind this change. In the last few years, mobile has turned things around most significantly, allowing consumers to shop anytime and anywhere. And then there's location, social, digital payments, and a range of cutting edge technologies such as image recognition, interactive TV and augmented reality. As part of the Guardian Media Network's Technology & Retail hub, we're reaching out to some of the UK's top retailers to find out how they use technology to engage with customers and find out what the secret is to using it effectively and efficiently. Click here for full article.

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With so many holidays in the near future, make sure festivities in the workplace are fun and safe. Although Halloween is now over, there isn't time to lament because Thanksgiving will be here before we know it. And as retailers, we know that Christmas, Hanukkah, and Kwanzaa will be hot on it's heels. In many workplaces, this means parties, decorations and all the little things designed to put a bit more joy in the days. Unfortunately, if appropriate precautions aren't taken, all of these holiday jobs can add up to a more dangerous workplace.  (Source

Top retail safety considerations for Black Friday. While shoppers are thinking about wish lists and shopping lists for the upcoming Black Friday, retailers should be thinking about safety, security, and profitability of their stores. This article takes some help from the NRF's above article to highlight the top safety considerations for retailers this holiday season. (Source


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Liquor Thefts in Seattle, The Northwest Grocery Association and the Seattle City Attorney said the bulk of the thefts are being committed by organized retail crime rings. Seattle City Attorney’s Office estimates the problem to be $1000 a day from local merchants, in the past 3 months nearly $50,000 per store. Stores like Safeway have locked glass cabinets in some locations, other retails are adding additional cameras and even security guards. (Source

Two men accused of charging $50K of electronics to a stolen card. Two men are accused of stealing a woman's credit card information and using it to order $50,000 worth of computer equipment. State Police in Somers arrested 31-year-old Almanzor Dejesus-Castro of the Bronx and 38-year-old Paul Abreu-Grullon of Reading, Pa. on Thursday on grand larceny charges. Investigator James Stirpe started an identity theft investigation in October after a Somers resident reported her credit card information was stolen and purchases had been made. Police say large orders were placed with computer companies with pick-up to occur at various shipping hubs. The suspects were arrested when they went to pick up one of the orders from the Somers post office. The men were arraigned in town court and sent to Westchester County Jail on $10,000 bail. (Source

Police seize 878 Counterfeit DVDs from a Minneapolis Man. A 44-year old St. Louis Park man is now 878 DVDs poorer after officers with the St. Paul Police Department stopped him Wednesday evening. Police say the man was walking with an unzipped rolling suitcase and a second bag at the SuperAmerica stopping people going into the gas station and offering the DVDs for sale. The DVDs were counterfeit and included several movies not yet available on DVD. (Source

Three Walmart Baby Formula thieves lead Police on high speed chase in Massachusetts. Three suspects were taken into custody following both a high speed car and foot chase for a cart load of baby formula. Walmart associates were able to pass on the description of the suspect’s get-a-way car to Tewksbury Police. No estimated loss total was given; all three were charged with larceny over $250, plus a load of traffic violations. This same store had another ring of Baby Formula thieves hitting back in April, when one suspect was arrested, he had $1200 of product in a tote bag as he left the store. (Source

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Thought Challenge

Working in the Gray: Workplace Deviance, Theft and Fraud

By William England, CFE
Senior Manager, Regional Asset Protection
Winn-Dixie Stores, Inc.

I recently attended a fraud training seminar in New Orleans where the presenter, Ryan Hubbs, put forth his research on Using the Deviant Behaviors of Others to Find Fraud. The crux of the presentation simple, Is there a correlation between non-fraudulent behaviors in the workplace and fraud? After researching over 19,000 case reports and news articles involving businessmen, politicians, military Generals, pastors and priests charged with theft or fraud, the answer is an overwhelming Yes.

Try to recall how many times you have seen a political figure or corporate executive be charged with a fraud of some sort only to have the investigation later reveal other reality-TV worthy tidbits like an extra-marital affair, gambling addiction, obsession with pornography and the like. Almost always, the subjects being charged exhibited a deviant behavior that could have been a clue to investigators saying 'Dig Here'. A quick Google News search for 'Fraud Charges AND Sex' hit 57,600 articles published within the last 30 days. There is an undeniable link. So, how does all of this tie in to the world of retail Loss Prevention?

I began thinking about all of the non-fraudulent or theft related behaviors that exist in corporate offices across America. Sexual harassment, workplace violence, bullying, office affairs, retaliation, intimidation and the viewing of adult websites using company workstations or laptops all occur on a more frequent basis than any professional would like to admit. Would your Loss Prevention organization be invited to participate in these investigations? Would senior leadership even want their LP teams involved with these types of investigations?

In retail locations other issues may arise that get a little more Loss Prevention focus but because they may not directly impact the shrink number or would be hard to prosecute, they get low priority or no attention at all. For example, loyalty program abuses, coupon abuse and employee discount abuse all cost the company money but many Loss Prevention departments would likely leave these types of investigations for Human Resources to handle. Is this in the best interest of the company?

Human Resources investigations generally are conducted with a different purpose; to resolve the ethical or policy aspect of situations. What research illustrates though is that employees who exhibit these deviant behaviors, which at their core are blatant and knowing violations of company policy, many times deserve beyond a cursory examination. These deviant behaviors could be indicators of other activities beyond policy violations which could be costing your company large sums of money.

I contend Loss Prevention should at least play a supporting role in these investigations. I am not suggesting we be the first call made on these issues or that LP should take the lead on every sexual harassment complaint or sordid office affair, but we need to be in the conversation on these types of issues. Our Loss Prevention teams are trained to investigate. It's what many of us do best. With solid partnerships in Human Resources, Legal, IT and Accounting, many times these cases could be reviewed in just a few hours to determine if they warrant further examination.

If a Buyer is found to have viewed or downloaded adult materials on their company device, LP should do a little leg work and review expense reports for irregularities. Was the adult site subscription put on an expense report as something else? Shouldn't your exception reporting system give visibility to loyalty card abuses? When a cashier appears several times on exception reports for loyalty program abuse, wouldn't you want to look over their refunds? Maybe you'd want to watch some video of them running the register to spot potential sweet-hearting. A simple policy violation which may have resulted in a verbal warning might turn into a theft case worth several thousand dollars. Not giving the issue some basic attention could further your exposure and exacerbate your losses.

Test the theory. Review some past cases and see how many of them were made well after Human Resources or management has already interacted with your subject. What is the dollar value of those cases? Do you still think you can afford to not be in the conversation on these issues?

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The Loss Prevention Foundation Announces
New Board Members

Mathews, NC, November 5, 2012 – The Loss Prevention Foundation announces the selection of its newest board members to assist in governing and providing strategic direction for the Foundation.

The following individuals have accepted the nomination and have been approved by the board to serve on the Foundation’s Board of Directors:

     • Charles Delgado, Vice President of Asset Protection, BJ’s Wholesale Club
     • Sonya Hostetler, Vice President Asset Protection & Safety, Wal-Mart

Also, reconfirmed for another three year term serving as board members were:

     • Kevin Valentine, LPC, Vice President Signet Internal Audit & Risk Management, Signet
        Group Services (Sterling Jewelers)
     • Stan Welch, LPC, Vice President Loss Prevention, JC Penney

"The Foundation continues to strive for a broad range of industry perspectives so we can serve the loss prevention industry in an informed and comprehensive manner," said Gene Smith, LPC, president of The Loss Prevention Foundation. “These leaders have proven that they have tremendous industry vision and have clearly demonstrated their commitment to improving the loss prevention industry through supporting education.”

Each of these new board members has clearly demonstrated their support for industry-specific loss prevention certification. They have either personally enrolled in the LPC course and support their companies approving the LPQ and LPC as a preferred requirement for all job postings. It is clear that, each of them has a passion for improving our professional perception as an industry and feel professional certification is a critical step in achieving that goal.

"The Foundation continues to amass strong retail support for its mission – educating the loss prevention industry by providing challenging and convenient resources such as our LPQ and LPC certification programs," said Frank Johns, LPC, chairman of The Loss Prevention Foundation. "Each of these professionals brings a unique perspective as a result of their extensive expertise in loss prevention and store operations."

The board also approved Marcus Felson, Ph.D., Texas State University to a position on the Academic Committee. Dr. Felson had previously served on the committee while he was at Rutgers University.

For a complete list of board members, visit our site: LPF Board of Directors


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Today's Daily Job Postings from the Net - Appearing Today Only

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Dept Mgr Store LP & Safety Lowe's Marrero, LA Lowe's
Dept Mgr Store LP & Safety Lowe's Huntersville, NC Lowe's
Market AP Mgr Walmart Jacksonville< FL Walmart
Asset Protection Mgr Sam's G3 Oxnard, CA Walmart
AP Mgr in Training Walmart Boone, IA Walmart
AP Mgr in Training Walmart Vincennes, IN Walmart
AP Mgr in Training Walmart Savoy, IL Walmart
Loss Prevention Mgr Macy's Tampa, FL Macy's
Loss Prevention Mgr Macy's Franklin, TN Macy's
Loss Prevention Mgr Dollar General South Carolina Dollar General
District LP Mgr Gordmans Quivira Lenexa, KS Gordmans
District LP Mgr Dick's Sporting Goods Redding, CA Dick's Sporting Goods
District LP Mgr Dick's Sporting Goods Kansas City, MO Dick's Sporting Goods
Area LP Mgr Ulta Beauty Seattle, WA Ulta Beauty
District LP Mgr Kmart Indianapolis, IN Sears Holdings Corp.
Loss Prevention Mgr Kmart Rocky Mount, NC Sears Holdings Corp.
Loss Prevention Mgr Sears Plano, TX Sears Holdings Corp.
Executive Team Lead - AP Target Albany, OR Target
Executive Team Leader - AP Target Laurel, MD Target
Executive Team Leader - AP Target Plano, TX Target
Senior Investigator - ORC The TJX Companies, Inc. Dallas, TX The TJX Companies, Inc.
Senior Investigator - ORC The TJX Companies, Inc.
San Francisco, CA The TJX Companies, Inc.

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On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Scott Tulp was named Corporate Security Director - Mexico for Michelin North America.
Brad Seehoffer, CFI was promoted to Regional Loss Prevention Manager for Big Lots.
Chris Dragan, CFI was promoted to Regional Loss Prevention Manager for Big Lots.

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Saving Daylight Savings: How to Be More Productive When It's Always Dark Out The end of Daylight Savings Time gives us another hour to sleep, but the loss of daylight is linked to a lack of productivity. You know the lament, "There just aren't enough hours in the day." There is a downside to that extra 60 minutes. Here's how to keep yourself motivated as the long nights of winter set in. (Grogginess or cyberloafing)

The 5 R's For Building Lifelong Relationships with Employees Some people express fear that if they work hard and stay at a company faithfully through good times and bad, when it comes right down to it, they still might be expendable at the first sign of revenue stress. Some worry they'll never be as valued or as well-compensated as newer employees. They believe the only way to significantly increase their wage is to "job hop" and hope for the best someplace else. (Requirements)
Last week's most popular articles --

15 Ways To Identify Bad Leaders Just because someone holds a leadership position doesn't mean they necessarily should. Many organizations suffer to recognize good leaders from bad leaders. Here are 15 things that should be obvious, but apparently aren't. (It's all about them)

The Dos and Don'ts of Job Searching While You're Still Employed Ready for a new job? Most career experts would tell you to start looking while you're still employed. And when you do -- you must tread carefully. "When you're working, your professional network is working for you because you're constantly interacting with your industry contacts. They can inform you about jobs you may not be aware of. If you're not working, you're out of sight and out of mind." (Check the slideshow)

Share your thoughts.

3VR - video surveillance, video intelligence

A lot of articles talk about "How to impress your boss" and give you tips on how to accomplish this. But at the end of the day, it's all about supporting them, helping them reach their objectives, and not trying to merely impress them. Impressing a person is great, but usually short lived. Supporting and helping them reach their goals requires a long-term effort that, at times can truly test your resolve and stamina.

The thought has always been that if your boss gets promoted, then you might as well -- as long as you are the one helping them get ahead.

Just a Thought,
Gus Downing

Gus Downing

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