In this first video, Alan Rabinowitz and Bob Bonstrom tell us about two new products Delta Lock is bringing to the market - Mobi, a retrofit "smart key", and SAL, an electronic "invisible" lock. Powered by artificial intelligence, these devices create audit trails in real-time to reduce shrinkage and provide both forensic and marketing analytics for retailers.

Delta Lock was founded on the belief and principles that make a positive difference with their customers and employees by understanding and meeting their respective needs. As a Total Solutions Provider, Delta Lock offers and supports Turnkey Products, mechanical and electronic locks, designed to meet customer requirements, applications, and how these products must work and function.

'Group LP Selfie'  Pizza Party Drawing!

Who wants some free pizza?

Find out which three lucky LP/AP teams won a free pizza party, courtesy of the D&D Daily, as part of our latest "Group LP Selfie" drawing with MCs Joe LaRocca and Amber Bradley, Brent Gable from OpenEye, and Gus Downing - who all take a fun group selfie of their own.

Submit your team's picture and you could win at our next drawing
at the NRF Big Show in January!

Adam Gilvin named Director of Loss Prevention for DSW Inc.
Adam was previously the Global Director of Asset Protection, Analytics and Fraud Management for Ascena Retail Group Inc. before taking this new role. Adam has enjoyed his journey in LP starting in 1996 with Meijer as a store detective and holding progressively more responsible roles with Kmart and Sears Holdings through the 18 years after that, as well as Director of Loss Prevention for Lane Bryant, Interim Director of Profit Protection for the AME Zone and National Manger of Profit Protection for The Body Shop. Congratulations, Adam!

Submit Your New Corporate Hires/Promotions or New Position

Idaho suspect pleads guilty to the theft of $200k in stolen merchandise sold on eBay

A 40-year-old Moscow man who pleaded guilty to one count of felony grand theft in August for stealing nearly $200,000 in items from Northwest River Supplies and selling them on ebay is scheduled to be sentenced Monday in Latah County 2nd District Court.

According to court documents, Matthew Erickson, a former NRS employee, admitted to stealing 191 items from NRS over the course of two-and-a-half years and selling them on ebay at wholesale cost for $89,750.

Erickson was caught by his boss after a camera system was installed at NRS after items in the warehouse continued to go missing. Read more

For further information on PROACT, email inquiries to PROACT@eBay.com.

OpenEye Announces Okta Integration with OWS

First video surveillance solution to integrate with Okta Identity Cloud
'Big time saver' for retailers' cyber security portfolio

OpenEye, a leading provider of cloud managed video surveillance solutions, announces the integration of the OpenEye Web Services platform with the Okta Identity Cloud to help customers manage user access and permissions of their OpenEye video surveillance system.

This integration was completed at the request of a large regional quick service restaurant customer. Several of OpenEye's large retail customers are also using this in their cyber security portfolio. It is a big time saver for them to manage user permissions across their national deployments and increase cyber security.

The Okta integration allows users to log in to their OWS account using their Okta credentials from both the Okta portal or any OpenEye Web Services portal including the OpenEye mobile app. Okta account managers can also access the OpenEye Web Services user management through the Okta portal to add or remove new users and to manage user permissions including group permissions, simplifying onboarding and offboarding.

"OpenEye is the first video surveillance solution to integrate with Okta Identity Cloud," said Ian Siemer, VP of Product Management and Marketing for OpenEye. "We are excited to complete development of this integration meeting the needs of our customers who rely on an identity management solution to manage their users."

The goal of identity management is to ensure that only authenticated users are granted access to the applications, systems or IT environments for which they are authorized. Ensuring that the same user access policies and rules are applied consistently across an organization, including video surveillance systems, adds an additional layer of protection. Okta identity management integrated with OpenEye Web Services provides a secure single sign-on solution that allows user management and user group provisioning from the Okta interface.

For more information on OpenEye product integrations, please visit www.openeye.net/solutions/integrations

CISOs Challenged by Budget and Rise in Attacks
Inroads Have Been Made - 'No Longer a Low Priority'
Having a lack of influence in the boardroom is one reason why 84% of CISOs in North America believe there is no way to avoid a cybersecurity breach, according to a new report from Kaspersky Lab.

Results from the report What It Takes to Be a CISO: Success and Leadership in Corporate IT Security, an annual survey conducted by PAC on behalf of Kaspersky Lab, revealed that the job of the CISO is made increasingly more difficult because cyber-threats continue to rise while organizations embark upon their digital transformation journeys. Of the 250 IT decision makers who participated in the survey, 57% said that the complexity of cloud and mobility infrastructures are their top challenges.

The second-greatest challenge was not far behind, with 54% citing managing personal data and sensitive information as a primary problem. The third-ranked top challenge reported by 50% of respondents was the continued rise in cyber-attacks.

When it comes to the threats themselves, financially motivated criminal gangs are viewed as the greatest IT security risk by 40% of respondents, while 29% are concerned about malicious insider threats, particularly as CISOs see these threats as extremely difficult to prevent.

Because they lack influence in the boardroom, CISOs reported that justifying the budgets needed to effectively protect the organization is difficult. Though the pressure to defend against cyber-threats continues to mount, CISOs are faced with significant budget challenges because they can't guarantee a clear return on investment (ROI), the report said. As a result, 36% of CISOs are unable to secure the IT security budgets they need because they can't promise that the spend will deliver 100% protection against cyber-attacks.

"Historically, cybersecurity budgets were perceived as a low priority IT spend, but this is no longer the case," Overall, the majority of IT security leaders (58%) globally believe that that they are adequately involved in business decision making.  Press release  infosecurity-magazine.com

What if artificial intelligence is biased?
Artificial Intelligence, which promises to eliminate the inefficiencies that come from subjective human assessments and assumptions, is facing heightened concerns that the technology includes hidden biases.

Amazon.com, for instance, early last year stopped using a recruiting and hiring tool powered by AI because it was biased against women.

A number of other studies, including one showing a similar tendency in LinkedIn's search engine, have likewise found biases for groups underrepresented in AI datasets. Google was criticized a few years ago after its image recognition algorithm identified African Americans as "gorillas."

Because deep-learning software perceives patterns in human decision making, AI algorithms can also pick covert or overt biases from their human creators when are written.

The feedback loop from a machine learning system, particularly as humans increasingly rely on their AI's assessments, could create more biased data that algorithms will then analyze and train on in the future.

While programmers seek to reduce prejudices, calls for diversity are being heard in the technology sector where the algorithms originate as well as greater transparency and accountability.

AI-bias is a significant concern in the health care and law enforcement sectors as well. It's less known how any covert biases in algorithms would impact the personalized experiences AI promises to deliver for retailers.  retailwire.com

New Walmart Associate APP - Big Push for BYOD
How Smartphones are Enabling a Smarter Way of Working in Stores
Thanks to a new initiative rolling out in our stores, our associates can now use their smartphones as that same kind of assistant at work - with tasks that are directly related to their jobs.

We're rolling out Bring Your Own Device (BYOD) in October to give associates another option to stay connected - this time from the familiar turf of their own smartphones. Although our sales floor associates can continue to access Walmart's digital network by checking out a handheld device at the back of the store (in fact, we're adding tens of thousands more of them to the stores over the coming months), they will now have the convenience of also using a smartphone if they desire. We know technology is helping our associates be more productive and deliver for our customers in new ways. BYOD is just another option our people will have to access the custom apps that help associates perform their jobs.

Through the new program, participating associates have the option to download our app suite directly to their own personal devices. This is another way to access the tools that help our people understand the health of their business, and spend more time on the sales floor serving customers. And the best part? Associates also receive a discount on their monthly phone bills.

With BYOD, the moment associates clock in at work, they have tools that enable them to do the best job possible, right in their pockets. Our suite of custom apps, which become accessible at clock-in, is also broader than ever before, complete with features like the PlanIT app - a hub for all announcements that directly matter to our associates, coming right from our home office in Bentonville, Arkansas. walmart.com

Security Think Tank: C-suite needs to drive outcomes-based security
Genuine security is not about compliance and it is not about collecting badges, but it is about making security and secure behaviour an integral and central point of your business ethos.

Everywhere you look, there are articles saying that security is a c-suite issue. Sadly, it seems the only people who do not realise that are members of the c-suite. The upper echelon of businesses needs to switch on to and understand that security is an integral part of corporate governance, and that effective and proportionate security can be achieved only through embedded risk management, and that people, not technology, lie at the heart of good security.

Too many organisations still do not have information asset ownership rooted within them. If you don't know what information you've got, know why you have it, where it is and what legitimate access to that information is required, then you can never realistically hope to achieve good security.

Improving security and removing the "tick-box mentality" can really start by getting boardroom ownership of this matter. But that does not mean promoting the IT manager to the board; it means genuinely achieving a paradigm shift of understanding by the board. computerweekly.com

Security Think Tank: Use Cyber Essentials to kick-start outcomes-based security
When a company undertakes a "security" audit, be it physical or electronic, it will typically use a check list to guide that audit. The temptation is then to use the check list to undertake a tick-box exercise that can be mainly carried out from the desktop. 

So how does a company move forward to a meaningful and effective way of assessing its security? For a start, check boxes as such are not dead, but rather they need to be nuanced. By that, I mean that for any given security requirement (or standard), there are a number of check boxes, ranging from fully compliant (with the requirement) through nearly, partially to non-compliant.

A narrative box would also be required to identify what was found and what needs correcting, its risk profile and a date set for when corrective action should be completed. By implication, this means that a company must have a set of security policies and associated security standards and procedures. These must be endorsed and actively supported by the company's board (top down). 

My recommended starting point for IT security is to adopt the IASME Cyber Essentials (CE) certification route. IASME is one of five companies appointed as accreditation bodies for assessing and certifying against the UK government's Cyber Essentials Scheme. computerweekly.com

Retailers Risk Being Removed from the Internet
The DNS is actually the first step in how we connect to online retail brands because it's the internet infrastructure that translates human-readable domain names to routable IP addresses. Without DNS, there is no digital retail experience.

Many reputable third parties, including Google, offer DNS services. And these third parties really matter because, just two years ago, Amazon and other large online retailers were effectively taken off the internet for multiple hours by a distributed denial of service (DDoS) attack because they all relied on a single DNS provider - Dyn, in their case.

According to the 2018 ThousandEyes Global DNS Performance Report, 50% of retail companies on the Financial Times Stock Exchange (FTSE) 100 are still at risk. Two years after the Dyn DDoS attack, you'd think online retail companies would have learned their lesson, but apparently not so.

As shown by this research, many of the biggest retail companies on the planet, who also happen to be some of the digitally mature organisations in the world - as well as 44% of the top 25 software as a service (SaaS) providers - don't have a fallback DNS server option. That means that a single outage or DDoS attack could completely take their retail businesses off the internet. retailtechnews.com

Focus Report: Technologies to ensure online security
The number of data breaches is on the rise. And they're growing increasingly costly to online retailers, particularly those located in the United States.

The global average cost of a data breach to a business is $3.86 million, which is a 6.6% jump from a year earlier. In the U.S., the average price tag swells to $7.91 million per breach, according to the Ponemon Institute's recently released report "2018 Cost of a Data Breach Study: Global Overview."

The reason behind those rising costs are twofold; the average cost for each lost record grew 4.8% and the average size of data breaches increased 2.2%. The report was based on interviews with 2,200 information technology, data protection and compliance professionals from 477 companies that have had a data breach in the last 12 months. The results came from companies based in 15 countries, including 65 companies in the U.S., and 7% of the companies were retailers.

This special report features some of the technologies that retailers are using to ensure data security. Download the report now  digitalcommerce360.com

VIRTUAL EVENT: Payments and Fraud 360 World Tour
Wednesday, November 14

Prices are becoming more uniform and that's to Amazon's advantage

New Shopify Feature Lets Sellers Track Costs and Margins

Richemont, Alibaba join forces in China's online luxury market

Submit Your New Hires/Promotions or New Position

Featured Job Spotlights

	SOC Director Scottsdale, AZ ADT Cyber Security is searching for a Senior level security practioner/manager with extensive experience in providing a multi-tenant or Enterprise equivalent customer focused 24x7x365 Managed Security Service. This opportunity encompasses the day-to-day operation of the Security Operation Center and will have primary responsibility for customer satisfaction driven by the service provided through the SOC...
	Divisional Loss Prevention Director Florida Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...
	Global Manager of Environmental Health and Safety Austin, TX ● Establish goals for EHS performance and implement effective EHS systems to ensure continuous improvement ● Provide oversite to Regional Environmental Health and Safety Administrators and Global Risk Leadership on EHS matters with a focus on environmental issues...
	Regional Asset Protection & Safety Manager Bellevue, WA The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...
	Regional Asset Protection & Safety Manager Emeryville, CA The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...
	Regional Loss Prevention Manager Baltimore MD This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 120 to 140 company stores. The coverage areas average $550 million in sales revenue and $3.5 million in shrink losses annually...
	Auditor, Profit Protection Analyst Philadelphia, PA This position will conduct a range of field audits within a base of 60 retail stores to ensure compliance to operational standards to drive Operational Excellence and preserve profitability...
	Loss Prevention Investigator Wawa, PA The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...
	Loss Prevention/Asset Protection Investigator Boston, MA Responsibilities will include but are not limited to: ● Protect the assets of the store as well as the associates and visitors. ● Maintain surveillance of the store via CCTV and conduct physical inspections including perimeter checks...

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