Viewing on a mobile device? click here for our mobile version


Do it at Home.  Do it in the Office.  Do It in the Store.  Retail 20/20 customers do it anywhere...on their iPads.





Axis Camera Companion. Check out the AXIS M1014 Network Camera Surveillance Kit! Axis Communications

October 18, 2012 SUBSCRIBE

Our Mission--To Educate, Inform, and Instill a Sense of Community
            The LP industry's interactive daily e-mail column where YOU can make postings

  Facebook   Twitter   Linkedin

D&D Daily Archives buttons - Daily e-News  --  LPNN  --  Thought Challenges  --  Vendor Spotlights  --  Friday Focus'  --  ORC News  --  Canadian Push

News Brief - Sponsored by WG Security Products

Chris De TrayChris De Tray, CFE, CFI was promoted to Director of Safety & Risk Management for Weis Markets. Chris started his career as a Loss Prevention Associate with Super Kmart Centers immediately after college, progressing to the levels of Loss Prevention Manager and District Loss Prevention Manager. From there he joined Downing and Downing as a Search Consultant before moving onto Harris Teeter, where his last position was Loss Prevention Regional Manager. In January of 2012 Chris joined Weis Markets as a Regional Director of Asset Protection. Chris attended Terra Tech State College and the University of Toledo and holds a degree in Police Science. Congrats Chris!

John Menard, owner & Chairman of Menards home improvement stores, victim of extortion attempt by female inmate A Wisconsin prison inmate is accused of plotting to extort $9 million from him by crafting a plan to plant child pornography on Menard's computer from her prison cell. She would then threaten to go to the media unless Menard paid her $9 million. When Flynn allegedly tried to enlist help from people on the outside, they turned her in. According to the complaint, police say no photos exist on Menard's computer and that Menard has no idea who Flynn is. (Source

Wal-Mart Hires Compliance Officer Wal-Mart Stores here said it has hired Daniel Trujillo as senior vice president and chief compliance officer for its international division, a new position. Trujillo's hiring comes in the midst of a federal investigation into bribery allegations at Wal-Mart's Mexico-based operations. The company said his hiring "is part of our ongoing efforts to enhance Wal-Mart's international compliance programs" in the 26 countries in which it operates outside the U.S. The company current organizes compliance on a regional basis. (Source

New UK study shows retailers are more influenced by economic conditions than the business value of good information security The report, "R&C Insights: Changing the Game," which surveyed more than 1,100 senior retail and consumer industry executives, found that 69% said they are confident their company’s security activities are effective; however, that represents a decline since 2008, when 83% of respondents expressed confidence in their security program. These companies are struggling to keep pace with the adoption of cloud computing, social networking, mobility and the use of employee-owned devices, failing to incorporate these into their security policies. (Source

NRDC Equity Partners - who own Lord & Taylor and Hudson's Bay in Canada, to go public with an IPO that could raise $500M A New York real estate mogul, Richard Baker, actually runs the operations and they've been doing extremely well the last few years. Rumor has it they're going to be expanding in the U.S. with a new brand that'll compete with Bed Bath & Beyond. Just last week they announced they're moving their IT functions to St. Louis which is rather unique for a mostly Canadian driven retailer. However with this development and if successful with $500M in the coffers we might be hearing more about them in the short term. (Source

Supervalu continues decline with Q2 loss of $111M Revenue fell 4.6%. Wayne Sales, president, CEO, and chairman, Supervalu said "Our team is aggressively focused on four key strategic imperatives necessary to improve our business: driving profitable retail sales, growing Save-A-Lot, building our network of successful independent retailers, and reducing costs." (Source

Online consumer survey shows 50% go into stores to do research before buying online - Showrooming is here to stay When asked what kinds of items they had showroomed, 50% of respondents said home electronics, while 44% said tech devices. Meanwhile, 40% said they showroomed entertainment items; 31% said they showroomed clothing; 29% said they showroomed shoes; and 24% said they showroomed computers. (Source

Retail chains in the UK shut 30 shops a day in July and August Retailers in the UK closed 32 stores a day in July and August as a result of administrations (Bankruptcy) and drawdowns. That figure is up from 20 a day in the first six months of 2012. This is a net reduction of 953 shops in the first half of 2012 compared to 174 shops in the whole of 2011. (Source

Wrentham Village Premium Outlets denied permission by City Board to have Midnight Madness sale; fight over security and cameras. Wrentham Outlet Mall Management in Massachusetts, Owned by Simon Property Group, wanted to install 10 security cameras on the property in exchange the Wrentham Outlet Mall Management would no longer need to seek approval from the Planning Board to hold its annual Thanksgiving Midnight Madness Sale. The Planning Board rejected the idea, and the annual sale is in limbo. (Source

SIA, ESA and CSAA Launch New Security Industry Job Board The Security Industry Association (SIA), the Electronic Security Association (ESA) and the Central Station Alarm Association (CSAA) have joined forces to launch the Security Industry Recruiting Center, an online resource for matching qualified job seekers with security industry employers. (Source

Six men arrested after FBI raid at Cherryville Police Department in NC, including 4 law enforcement officers for cargo theft and corruption. Four law enforcement officers in Gaston County are among six people arrested Wednesday, accused of offering to provide protection to trucks carrying stolen goods and cash. The four consist of three Cherryville police officers and a Gaston County sheriff’s deputy. The arrests came after federal agents searched Cherryville Town Hall, the town’s police department, a private residence and at least one vehicle. The three men are accused of conspiring to provide protection for the transportation of more than $400,000, which they believed to be proceeds from the sale of stolen goods. (Source

Forty tons of counterfeit Laundry Detergent has been seized by police in Sydney, Australia. The Middle Eastern Organized Crime Squad is looking into an alleged scam, in which fake washing powder is imported to Australia and then sold at shops in the city. It is the second such find in recent months, with detectives finding 3,760 fake OMO labeled buckets of counterfeit laundry detergent in Chipping Norton in July. The most recent discovery was made on Wednesday, when officers executed a search warrant at a licensed Customs depot in Botany. As well as 50 pounds bags of bulk laundry detergent, they found about 5,000 falsely-labeled buckets of detergent. Unilever, which owns the OMO brand in Australia, told consumers that fake buckets of detergent would be labeled "made in China". (Source

Thousands of bottles of fake Heinz Ketchup found in New Jersey. Hundreds of crates holding thousands of bottles of ketchup were found in a smelly warehouse in Dover. The heat, insects and rodents had taken their toll on the discarded stock of fake Heinz Ketchup. Heinz Company officials visited the warehouse in Dover and discovered that someone they believe purchased large bladder bags of traditional Heinz Ketchup and transferred it from large bladders into individual bottles labeled "Simply Heinz," a premium variety made with sugar instead of high fructose corn sweetener. The warehouse space is leased by Wholesome Foods, LLC, which is registered to Joseph Carrera, according to state records, but has no comments for investigators. Heinz is working with the U.S. Food and Drug Administration’s Office of Criminal Investigation. (Source

Counterfeiting Goods Ring sentenced in Detroit, Government seizes a Bentley. The 2006 Bentley Continental (est. value over $125,000) along with other vehicles and warehouse supplies were seized by the government as profits from the ring’s criminal empire. The group was accused of importing knock-off luxury-brand goods and transporting them from New York to Detroit-area retail stores. Seven men all have been sentenced for a counterfeit clothing operation that is believed to have operated from 2004 to 2010. Three of the men will serve 2 years in custody; the others received 2 years probation. (Source

Nineteen armed robberies in 65 days solved with one confession in Albuquerque A 22 year-old man confessed to hitting 5 Subway's, three Auto Zone stores, three Taco Bells, two Arby's and several other fast food locations. (Source

Dollar General armed robber gets three concurrent life sentences for three armed robberies + 5 years for possession of a firearm during the commission of the armed robberies in Georgia on June 29, Ussery wrapped bandages around his face and entered a Dollar General Store on Watson Blvd. and robbed the store of $900. On June 23, 2012, he robbed two adult women who were visiting a grave site in a cemetery. An anonymous tip led to a search of Ussery's residence where bandages and clothing matching the description of the robber were found. (Source

Honolulu Police are investigating a rash of counterfeit $50 bills that have flooded isle retailers with the latest case involving a 36-year-old Kailua man who was arrested Tuesday after he allegedly tried to pass four bogus $50 bills to a 7-Eleven store in Kailua. Retailers say they're seeing an upswing in the phony greenbacks. Police are now are looking into whether the suspect they apprehended is connected to a counterfeiting ring. (Source

Munster, Indiana Police investigating Robberies at Radio Shack and T-Mobile; Radio Shack Employees tied up at gunpoint in a $20,000 robbery. Merchandise and cash valued at over $20,000 was stolen by three armed men from the Radio Shack store on Calumet Avenue in Munster, Indiana Monday. On Wednesday in Munster the T-Mobile store was hit by a single gunman who tied up the single associate and left him in the restroom. An undetermined number of cell phones were taken in the robbery. (Source

Serial shoplifter given extended prison sentence in Kansas Calling Mark Lucas a "serial shoplifter," a Shawnee County District Court judge Friday added another 20 months to a series of prison terms that will keep the Topekan behind bars until he is in his 50s. Lucas has three sentences in three shoplifting cases that tally 13 years and two months in prison. Lucas was prosecuted under statutes involving felony aggravated burglary — based on his returning to the a Wal-Mart store after being permanently banned — and one count of felony theft with two prior convictions of misdemeanor shopliftings, which makes a third shoplifting a felony theft. A crack cocaine addict with a family. (Source

Tanger Outlet Centers Ultra Diamonds robber of $100,000 in jewelry & cash busted in Florida Rogers also is wanted by authorities in Maryland and North Carolina for parole violations and other armed robberies, according to the release. (Source

Rain in Texas may have prevented a burglary of a Family Dollar Store. When it started to rain, Corpus Christi Family Dollar employees began to wonder why the roof of the store had suddenly sprung a leak. When roofers arrived to fix the hole, they found a hammer and flashlight left behind by a potential burglar. (Source

Albany, Georgia GameStop store smash and grabbed by overnight Burglars. Burglars smashed out a store window and entered the GameStop Store in Northwest Albany, Georgia. Thieves’ moved in and out quickly, stealing high end Beats headphones, iPads, iPhones and iPods. (Source

Toy "R" Us and GameStop burglars arrested in Miami. Andre Lopez and Gilberto Pino have both admitted to the break in of the GameStop store in Miramar Tuesday night. GameStop employees assisted Law Enforcement with locating the suspects and the get-a-way car. Lopez and Pino also admitted to the break-in burglary of the Toys "R" Us store in Miami. (Source

99 Cents Only stores in Los Angeles is also looking for a new Director of Loss Prevention Making it two Dir of LP positions currently available in Los Angeles, with the Vans position reported yesterday.

Limited Brands recently posted a Director of International Loss Prevention in LinkedIn as well. What a great opportunity for someone to get international experience and work with such a group.


Cap Index

Integrated Rekeyable Cabinet Lock Technology. Making KeyControl Simple.  InstaKey Security Systems.

That guy's BMI just hit the roof. Be the first to know. Axis Communications.

Counter Fit - Move your merchandise from lockdown to the countertop. Our line of S3 products allow secure and attractive displays. Alpha High Theft Solutions. Find a new fit!

Upcoming Articles

Coming every Monday!
Our new EHS & Safety Column
Helping you stay informed.

Write a Thought Challenge and get published...Who knows, you may win $5,000. Have an idea - Opinion - Industry Thought? Write it and see what happens. You never know-- The Power of the Pen



Know about an event we should feature here?
Let us know.

Watch for an article following each event!

eBay News

eBay Inc. Releases Q3 Earnings With +15% Revenue Growth

eBay Q3 earnings yesterday afternoon, reporting earnings per share of $0.55 on revenue of $3.4 billion. Analysts expected EPS $0.54 and revenue $3.4 billion for Q3 2012. The company reported third quarter net income on a GAAP basis of $597 million, or $0.45 per diluted share, and non-GAAP net income of $718 million, or $0.55 per diluted share. GAAP and non-GAAP net income were up 22% and 14%, respectively, year over year due primarily to strong top-line growth, said the company. "We had a great third quarter across our company, with Marketplaces and PayPal accelerating customer growth," said John Donahoe, eBay Inc. President and CEO, in a release. "Mobile continues to be a game changer for us, and we continue to be a clear leader in mobile commerce and payments. With our strong portfolio and global reach, we are consistently demonstrating our capabilities to help consumers shop anytime, anywhere. And we are enabling retailers of all sizes to compete in a rapidly evolving, multichannel commerce environment." Click here for full article.

For further information on PROACT email inquiries to;


eBay Direct - Click Here  -  (notify - info - questions)

Drive your LP message home consistently, frequently and funly. Axonify. A next generation LP Awareness Platform

ORC News - Sponsored by Universal Survellience Systems
Habitual ID thief busted after hitting Best Buy in Norwalk, Conn., and Target in Stamford, Conn. A prolific identity thief, collared earlier this month by Stamford Police, will soon face charges in relation to a series of Westport thefts. Stamford Police collared Gecaj on Oct. 4 after he was allegedly spotted looking for unsecured lockers at a fitness club. Gecaj had warrants for his arrest in Westport, New Canaan, New Haven, Michigan, and White Plains, N.Y. According to the New Canaan warrant, Gecaj somehow gained access to lockers at the New Canaan YMCA that had been secured with combination locks in March 2010. He took credit cards and cash from the lockers, and the credit cards were later used at Best Buy in Norwalk and Target in Stamford. (Source

ID/check fraud theft ring busted in McMinnville, OR hitting a retailer Officers were called to the Mini Super Hidalgo store just before 7 p.m. Tuesday. Police said Angelica Acevedo attempted to use the fraudulent check with a stolen driver's license. Investigators said three others with Acevedo tried to leave the parking lot in a vehicle, but were stopped nearby. Officers said additional evidence was located in the vehicle that implicated the other three suspects. Similar checks have been used at other locations in McMinnville and likely some in Newberg and the surrounding area. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Vendor Spotlight

Detex Offers Aluminum Option in Advantex Exit Hardware

October 5, 2012 – New Braunfels, Texas – Detex Corporation, manufacturer of life safety and security door hardware for commercial buildings, now provides an aluminum exit device option for budget-conscious project planners.

Part of the premium Advantex line, this aluminum (628) exit device fills the need for economy without lowering the Detex standard for quality electrified functions. Designed and engineered with the same precision and good looks as all Advantex hardware, it is available with a full range of trims, and is easy to install. As always with Detex products, full customer support is included.

"Customers such as school districts are especially concerned about saving every bit they can, so they need to "value engineer" their projects," said Ken Kuehler, National Accounts Manager at Detex. "This aluminum option for high-grade panic hardware is a practical solution."

For more than a century, Detex has earned the trust of architects and owners who rely on Detex products for the life safety and security of people and property. A USA company, Detex designs, manufactures, markets and ships products from New Braunfels, Texas. Detex is known internationally for life safety and security door hardware, loss prevention and architectural hardware, integrated door security systems, and guard tour verification.

To learn more about Detex 628 aluminum trims, e-mail or visit

Share Your Thoughts


University of Florida2011 National Retail Security Survey
Final Report

Report Authors: Richard C. Hollinger, PhD, Director and Amanda Adams, MA, Graduate Research Associate
University of Florida - Security Research Project - Department of Sociology and Criminology & Law

Among the four major sources of inventory shrinkage, retailers attributed 44.2% of their company's losses to employee theft, costing them $15.9 billion, and 35.8% to shoplifting and ORC, costing them $10.94 billion. Of the $15.9 billion in employee theft, slightly over 20% involved collusion with an outsider.

Over the next week the Daily will be looking at certain aspects of the information in the National Retail Security Survey Report and providing our readers with our thoughts and opinions about what some of it means to the LP executive actually driving the LP services in the retail stores. Our objective is to crunch some of this information and give you the ability to use it in your day-to-day function. In this world of big-data and information overload, it's critical that we identify the actual data we need and understand what it means and how to use it if we're to progress individually and as a community. It's our opinion that the NRSS is and has been one of the most important studies that our industry has at its disposal.

Once again - every loss prevention executive in this industry should take the time to read and study this report. Click here to request the report.

Principal sponsors: ADT, Civil Demand Associates, eBay, StopLift, The Retail Equation, Sensormatic, National Retail Federation

Crunching the data

By Gus Downing
Publisher & Editor

Establishing the industry "ORC Number":  We've all heard the numbers in the press, often times using the total retail loss number of $35B as the ORC number, and it's only normal to expect professionals outside of our industry to use the most accessible number available as their defining label. The problem becomes that when we, as an industry, are trying to influence the state and federal governments to pass laws and allocate funds to help combat the issue, we must provide them with credible numbers that withstand academic challenge and debate. And given that the NRSS is, in fact, the only academically driven and accepted vehicle, we must use these numbers in our representation of the problem to our elected officials and to our retail senior management teams running America's retailers, or we open ourselves up to criticism that if fact can lead to claims that we're exaggerating the number for our own self interest. Which as everyone knows can be a death blow to our efforts.

With that being said, we must also realize that the LP industry itself has not disciplined itself to the point necessary of being able to actually determine the actual ORC impact and establish a baseline for measuring long term. According to the 2011 NRSS report, among the four major sources of inventory shrinkage, retailers attributed 44.2% of their company's losses to employee theft, costing them $15.9 billion, and 35.8% to shoplifting and ORC, costing them $10.94 billion. Of the $15.9 billion in employee theft, slightly over 20% involved collusion with an outsider. If we are to accept this generalization that 20% are in fact collusion and indeed ORC activity we establish a $3.18B loss. Then the more difficult interpretation comes when considering that the "shoplifting and ORC" number of $10.94B is a combined number and impossible to differentiate. Certainly the report is a direct reflection of the information provided and once again we, as an industry, have not evolved to the point of being able to provide this information for the study. Therefore, we're somewhat relegated to the fact that all we can actually prove, based on our only academically accepted model, is that ORC and shoplifting in its entirety is a $14.12B loss to the nation's retailers.

Obviously we all have our own educated and well thought out opinions which we at the Daily respect and invite to be published here in this public venue as it is a critical issue if we expect legislative progress. However we would like to point out that if this were the medical, legal, or accounting industries, this number would be accessible, even with the fact that it wasn't until 2005 that we started to see formal retail LP models specifically designed to combat ORC.

Have a comment or thought? Please feel free to
submit it and we'll publish it upon review. Debate spurs growth and growth is the key to success.

Up Tomorrow: The shrink trend vs. decreasing payroll budgets.


Submit your opinions, comments and articles here.

Featured Job Alerts - Sponsored by Alpha High Theft Solutions

Job Opening




Regional LP Mgr Aritzia New York City Linkedin
Regional LP Mgr Tilly's Arizona Tilly's

National Account Mgr



Downing & Downing

Mgr LP Operations


New York, NY

Downing & Downing

Dir of Asset Protection


New York, NY

Downing & Downing

Mgr LP Operations


New York, NY

Downing & Downing

Mgr LP Systems


New York, NY

Downing & Downing

Dir of Loss Prevention



Downing & Downing

Dir of Loss Prevention


Southern Florida

Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing


Be the first "Employer of the Month"
Ask Us How

Daily Job Alerts - Sponsored by Alpha High Theft Solutions

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




DVP, Loss Prevention Sears Hoffman Estates, IL Sears Holdings Corp.
Loss Prevention Mgr Sears Salt Lake City, UT Sears Holdings Corp.
Loss Prevention Mgr Sears Raleigh, NC Sears Holdings Corp.
Loss Prevention Mgr Sears Asheville, NC Sears Holdings Corp.
Loss Prevention Mgr Kmart Raleigh, NC Sears Holdings Corp.
Loss Prevention Mgr Kmart Fargo, MD Sears Holdings Corp.
Divisional AP Director Walmart Livonia, MI Walmart
Mgr AP Walmart Grandview, WA Walmart
Asset Protection Mgr Sam's G1 Lincoln, NE Walmart
Asset Protection Mgr Sam's G1 Scottsdale, AZ Walmart
AP Mgr in Training Walmart Lebanon, OH Walmart
AP Mgr in Training Walmart Dry Ridge, KY Walmart
Full-Time LP Specialist Lowe's Castle Rock, CO Lowe's
Asset Protection Mgr Home Depot Cheltenham, PA Home Depot
Mgr AP - Merchandising Home Depot Canada Toronto, ON, Canada Workopolis
District LP Mgr TJMaxx Summerville, SC The TJX Companies, Inc.
Fraud and LP Mgr Dr. Pepper & Snapple Group Plano, TX Dr. Pepper & Snapple Group
LP Applications Mgr CVS Caremark Cumberland, RI CVS Caremark
Executive Team Leader - AP Target Atlanta, GA Target
Executive Team Leader - AP Target Howard County, MD Target
Executive Team Leader - AP Target Cincinnati, OH Target
AP Business Partner (District APM) Target Massachusetts Target
AP Business Partner (District APM) Target Schenectady, NY Target
AP Business Partner Target Virginia Target
AP Group Leader Target
Port Wentworth, GA Target

STRIP SEARCH - Looking for Solutions to Keep Your Whitestrips Secure? Alpha High Theft Solutions.

10,000 lb pull force only from Detex

On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Chris De Tray, CFE, CFI was promoted to Director of Safety & Risk Management for Weis Markets.

Post Your New Job or Promotion! Click Here

Manage your civil recovery program in real time with CDA

Your Career - Sponsored by 3VR
15 Ways to Identify Bad Leaders It's important to realize that just because someone holds a position of leadership, doesn't necessarily mean they should. Put another way, not all leaders are created equal. The problem many organizations are suffering from is a recognition problem -- they can't seem to recognize good leaders from bad ones. (The obvious)

10 Dumb Lies That Lousy Bosses Tell By its very nature, managing employees requires a certain amount of discretion. However, there's a fine line between discretion and deception that, when crossed, creates resentment and job dissatisfaction. This article contains 10 lies that you may have heard bosses tell in real life, along with a suggested truth that does the job much better. (If they were true)
How to Make a Bad Job Better (Without Complaining) The excitement you once had for your job just isn't there anymore. Your workday seems more like a tedious march than an invigorating run. Challenges that once stimulated you now hold less appeal, and you deal with the same set of people, processes, and problems every day. (Call it quits?)

How to Manage Someone You Hate Hate your co-worker or employee? Congratulations! Acknowledging you have a problem, after all, is the first step towards making things work out. Ironically, teams in which everyone likes each other are typically weak teams. Great teams don't like each other nearly as much as they respect each other. There is greatness in differences. (Be like Abe)

"If at first you don’t succeed; you are running about average."
- MH Alderson


Share your thoughts.

3VR - video surveillance, video intelligence

"Surviving the Changing of the Guard"

It happens in every organization, every industry, and at every level. A new CEO, a new CFO, a new VP of Operations, a new RVP, a new DM, a new store manager, or even a new VPLP in the vendor world. No one is immune when it comes to the changing of the guard. We're all subservient to it even in our prime when we know we're hitting our stride we're all reduced to the simple phrase - Is he/she going to like what I'm doing and will I make it? The hardest part seems to be the wait. The time between when you know a new leader is coming and no one's been named yet. As we all scurry to find inside info about who the leading candidates are and even some try to load the deck with their referrals, recommendations, or even in some cases their absolute lack of support for certain executives. Take it from me that when they ask for your opinion, if it's about a potential boss, and you've got reservations - suck it up and keep them to yourself. Because by the time they get to you, a subordinate, they've already made up their mind and they are looking to see if you can accept their decision. It's all a test. Especially for the direct reports and for the vendors that service that executive. Regardless of what level we're at a new leader coming in is the ultimate test for all of us. And it's a time that you've simply got to accept and focus on developing a presentation that you can give that new leader that literally blows them away. With your preparation, your attention to detail, your track record, and more importantly your strategy and plan for the future. Because it's not only this new leader who's starting a new job, it's you trying to keep one and hopefully trying to position yourself for the next level.

Just a Thought,
Gus Downing

Gus Downing

Follow us on twitter. You never know what you might hear.  

Post Your Tip or Advice! Click Here

Vector Security: Maximize your loss prevention solutions. Minimize your loss. Managed Network Services by Vector Security.

SUBSCRIBESU  update account /      change e-mail /      /     FEEDBACK    /     /     ADVERTISE WITH THE DAILY

D&D Daily Archives buttons - Daily e-News  --  LPNN  --  Thought Challenges  --  Vendor Spotlights  --  Friday Focus'  --  ORC News  --  Canadian Push

Downing & Downing, Loss Prevention & Safety Recruiters since 1983