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October 10, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
            The LP industry's interactive daily e-mail column where YOU can make postings

Regional LP Mgr Ann Taylor West Coast Ann Inc.

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in October

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team

Dec. 1 deadline
is coming!

Write your
Thought Challenge

Know about an event we should feature here?
Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report 

Women in LP Caucus
Mentor Program
Register Here

Watch for our article the day after each event!

October 12, 2011

NRF-Investigator's Network Meeting
NYC Metro Area

October 19, 2011
NRF-Investigator's Network Meeting
McLean, VA

Albuquerque Retail Assets Protection Association (ARAPA)
is hosting their

2nd Annual
Southwest ORC Conference

Albuquerque Convention Center

October 13, 2011
and the cost is free

Additional information including conference topics can be found at the
link below



Washington State ORC ALLIANCE


1st Annual
Training Conference

Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium
19010 1st Avenue South
Burien, WA



LPRC 2011 Impact Conference

October 10-12, 2011

Office Depot Headquarters
Boca Raton, FL



From May to September a handful of homemade bombs have exploded in Ikea stores with a few people being slightly wounded but no fatalities, around Europe and two Polish men have been arrested and charged with carrying out the string of bomb attacks and trying to extort millions from the Swedish furniture giant, authorities said Saturday. Beefing up security around the continent Ikea took it seriously. The perpetrators prepared for this very carefully. They set up a bank account, demanded a transfer over the Internet, but fortunately the ransom was never paid," said Andrzej Matejuk, police commander with the Central Bureau of Investigation. After the last attack, in Prague, the men demanded that IKEA pay them 6 million euro ($8 million) and threatened more attacks if the money wasn't paid quickly. The two men were arrested Wednesday after hundreds of Polish officers worked on the case along with counterparts in the countries where the attacks occurred. Stores in Belgium, the Netherlands and France were hit by simultaneous bombings in May. The most recent bombing was in the Czech Republic on Sept. 2. (Source Associated Press)

Cybercriminals are already jumping on Steve Jobs' death with online scams preying on people's emotions. It happened after the March 11 earthquake in Japan and following the massive earthquake in New Zealand. They never stop taking advantage of people online. (Source

Facebook photo leads Livingston County Sheriff to identify Wal-Mart shoplifter because the shoplifter left the store in a former employees car. (Source

Subway announces that it's going with contactless payments in all 7,000 locations with Mastercard by the end of the first quarter of 2012. (Source

Walgreens gunman trying to steal drugs shoots his AK-47 "all over the place" in a Miami Twp., Ohio store Saturday afternoon and was shot by police. No one was injured. (Source

Security guard was murdered in a robbery attempt of a Chicago gas station Saturday morning and the suspect was apprehended. And earlier last week another security guard was shot and killed in a Save-A-Lot grocery store parking lot in Chicago as well. (Source (Source

I'm concerned that the cyber-underground is a beautiful business model. It's like going to eBay or Amazon. You just pick what you need -- coders, mules -- and build a dream team. It's like fantasy football," said Gordon Snow, assistant director in the U.S. Federal Bureau of Investigation's cybercrime division. Cybercrime is becoming more professional and in many ways, easier to commit, they said. "The level of professionalism is amazing and I don't see a slowdown," said Pablo Martinez, deputy special agent in charge at the U.S. Secret Service. People who want to commit cybercrime can go to forums online and assemble a team that specializes in writing malware, deploying malware or scanning systems for open ports. Others specialize in acting as "mules," where they open bank accounts for funneling stolen money, and yet others specialize in calling customer service departments posing as customers to collect information. The criminals have new targets these days, the officials said. Increasingly, they are targeting sectors like retail and hospitality, instead of simply focusing on financial institutions, Martinez said. (Source

"Everybody's worried that their trade secret will end up on the front page of the paper," Aravind Swaminathan, assistant U.S. attorney in the Western District of Washington said Friday at a cybercrime conference at the University of Washington School of Law . "Trade-secret cases are hard, but work with us. With the underlying theme being that businesses are still somewhat reluctant to report these crimes. (Source

Last year retailers hired 627,600 seasonal workers and this year seasonal hiring is expected to be the same or maybe worse, according to Challenger, Gray & Christmas. In 2008 retailers only hired 324,900 a 26-year low. But this year retailers are heading into the holiday season with 160,000 more employees than a year ago with a total retail population of 14.58 million in August. (Source

Shoppers Drug Mart store in Windsor, Ontario robbed Saturday for their narcotics by a man wearing a large fake beard and a trench coat. The suspect escaped. (Source

Nationwide outbreak of listeria in Colorado cantaloupes responsible for 21 deaths according to Federal health authorities and the number may continue to grow. (Source Associated Press)

Nike Inc., plans to build a company campus in Shanghai. (Source Associated Press)

The largest counterfeit bust in Ohio's history this weekend recovering over $4 million from 54 vendors, mostly Somalia immigrants, at Eastland Mega Flea Market in Franklin County, Ohio. (Source

Coming in November
- The Daily will publish all of this year's Thought Challenge's during November in anticipation of the Award Committee's review and nomination process. It's not to late to write your own!



eBay PROACT Team Supports Investigation into Retail Employee Theft

eBay Global Asset Protection investigators assigned to the PROACT retail relationship team supported active investigation with retail member leads to arrest in theft case involving thefts greater than $50K. The suspect, a former delivery manager was arrested on larceny charges involving the alleged sale of stolen goods. He was charged with six felony counts of larceny by employee, according to court records and turned himself into Police to face the charges. Police said many of the items stolen were small appliances, including Dyson vacuum cleaners. The suspect was very cooperative, providing a full statement admitting that due to his struggling finances, he made a stupid mistake, a police report said. Click here for full article

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)



WG announces United States partnership with Optiguard

WG Security Products Inc., the world leader in high technology EAS solutions, is proud to announce a new exclusive business partnership with Optiguard, a European manufacturer and distributor of electronic anti-theft security systems. WG Security will become the exclusive seller of Optiguard products in the United States.

For more than 15 years, Optiguard has specialized in security products to safeguard high-end merchandise such as cell phones, laptops, cameras, mp3 players and other electronics. Optiguard's Loop Alarm systems and exhibition kiosks are a staple of electronics stores throughout Europe. The new exclusive partnership with WG Security Products will open the door for Optiguard's products in the highly lucrative, yet competitive, United States marketplace.

"Optiguard's security products are amongst the best in Europe and we are looking forward to the challenge of providing our products and services to U.S. retailers," Optiguard Export Manager Paulina Bruzdewicz said. "WG's reputation in Europe is impeccable and we believe this partnership will be mutually beneficial to both parties."

The San Jose, California-based WG Security Products offers an impressive customer list which includes domestic retailers such as Guess, The Sports Authority, Donna Karan, Bloomingdale's, Polo Ralph Lauren and other high end retailers.

In addition to traditional loop alarm systems, Optiguard has developed innovative technologies such as Secu-Media, an interactive products presentation system which allows for secure display of products accompanied by video and audio presentation for the customer's benefit. In addition to this, Optiguard has perfected electronic adviser kiosks; self service terminals which enable searching of products and tutorials to familiarize customers with products.

"Optiguard is on the cutting edge of loop alarm and kiosk security technology," WG Vice President of Global Operations Graham Handyside said. "WG has been an innovator in EAS technology since our inception more than a decade ago. It seemed a natural fit for our companies to start doing business together. This partnership represents WG's commitment to providing the most cutting-edge products to our customers."

Optiguard products are currently available to order from WG Security Products. To inquire about Optiguard or request a catalog of products, please email or call (408) 241-8000.

Contact information:
Dennis Jordan - Marketing Department
(408) 241-8000 X115

Share Your Thoughts


We're entering the "season of stealing"! Criminals attempting to steal your identity will be out there waiting for you to relax your sense of security during your busy holiday shopping. Don't fall prey! Examples like these are growing and will likely continue... Dave Merrick, Vice President, Vector Security, Inc.

Operation "Swiper" the largest identity theft bust in U.S. history with 111 suspects and members of 5 organized crime rings with ties to Europe, Asia, Africa, and the Middle East. A New York City crackdown on suspects allegedly involved in forged credit cards and identity theft led authorities to a $13 million global crime ring specializing mainly in selling Apple electronics overseas, Queens County District Attorney Richard Brown said Friday. Several suspects are believed to have engaged in "nationwide shopping sprees, staying at five-star hotels, renting luxury automobiles and private jets, and purchasing tens of thousands of dollars worth of high-end electronics and expensive handbags and jewelry with forged credit cards," the Queens County District Attorney's Office reported. Police said they seized $650,000 in cash, Apple computer products worth tens of thousands of dollars, $850,000 worth of computer equipment stolen from the Citigroup Building in Queens, seven handguns and a truck full of electronics, computers, designer shoes, watches and identity theft equipment. (Source (Source Reuters)

Nashua, NH ORC couple arrested this weekend working two malls and hitting an Abercrombie & Fitch and Hollister & Co and stealing merchandise and returning the merchandise for gifts cards that they sell to local pawn shops. Over the past 4 months they've been hitting stores. (Source

ORC ring in Suffolk County NY of two men hitting three Wal-Mart stores in one day hitting cash registers and stealing thousands. No arrest have been made. (Source

Albuquerque man stealing from Home Depot and Lowe’s on multiple occasions was using homeless people to return the merchandise for refunds. Rodney Segura was apprehended inside a Lowe’s store. Segura stole $15,000 worth of goods from Lowe’s and $17,000 from Home Depot stores in the area. As part of the scheme, police said, Segura recruited 22 people from homeless shelters to return it. (Source


C.L.E.A.R./Coalition of Law Enforcement and Retail
2nd Annual Training Conference

Recap by by Debbie Lanford
CVS ORC Investigator

The Coalition of Law Enforcement and Retail 2nd Annual Conference was held at the Peppermill Resort in Reno NV this past week, and was attended by over 100 Law Enforcement Officers and Retail Loss Prevention personnel over the two and a half day event.   After the Opening Ceremonies, several individuals were recognized for their dedication and hard work in closing a major ORC case in N. Carolina, which impacted multiple states throughout the East Coast.  The following individuals were awarded plaques:

Barry Crisp, Detective, Gastonia PD
Bryan Lindsey, Detective, Gastonia PD
Jeremy Williams, Loss Prevention Supervisor, Walgreens, previously with Gastonia PD
Chad Rumney, Special Agent, USDHS
Jason Baumgardner, IRS CID (not pictured)
Kevin Zolot, West District N. C. Charlotte AUSA (not pictured)
Gary Weisbecker, ORC Manager, Walgreen's
Terrence Mullen, ORC Investigator, CVS Caremark

There were 15 different sessions offered throughout the conference, with a variety of topics.  Rather than recapping each, I will offer some highlights and encourage you to attend the 2012 sessions to be held in Dallas, TX September 17th-20th, 2012.   Don Shaw and Rob Gibson from JCPenney presented some interesting ideas around where Retail Investigators come from and the qualities and competencies important to the position.  Don spoke of his transition from Law Enforcement to Retail, highlighting some of the challenges, as well as skill sets common to both fields.  Wallace Crosnos, of Kohl's gave a presentation on E-fencing and passed on some valuable information for conducting investigations and searches on some of the popular internet shopping sites. Polk County Sheriff Sgt. Jim Ostojic and Millie Kresevich of Luxottica  reviewed "Operation Beauty Shop" case and discussed the importance of knowing the statutes that apply to your case, consideration of where to file charges, and relying on the experience of LE and LP when working together to resolve these cases.  The partnership message was reiterated in Darren Jackson's presentation on ORC as he reviewed recent successful case closures with Home Depot.  CVS Pharmacy ORC Nationwide Manager Tony Sheppard presented on Diverters and reviewed the importance of taking time to determine if a Level 1 fence may, in fact, be a Level 2 Fence.  He also discussed ensuring the quality of product purchased from non-manufacturer suppliers. Roseville PD Detective Sgt. Darin DeFreece and James "Gator" Hudson tied into this message with the presentation on information sharing and Crimedex.  US Postal Inspector Steve Hofheins Mail Fraud presentation and Sterling Jewelers Jennifer Days Identity Theft and Credit Card Theft presentation reminded us how prolific this issue continues to be and how, as retailers and consumers, there continues to be a need for vigilance around protecting our customers and our own information.  Frank Muscato discussed the Flash Mob trend and the need for Retailers and law Enforcement to develop a response strategy.  Low and behold, the next day in the news there is talk of an upcoming ZombieWalk reminding us, whether it be violent or nonviolent, this trend may be with us for awhile.  The International Anticounterfeiting Coalition's Angelo Mazza reviewed the increasing problem of counterfeit products and the importance of consumer education in tackling this issue.  Deputy Chief of Orange and Osceola County FL State Attorney's Office Wayne Wooten presented an excellent session on Case preparation and Courtroom Testimony, which, if you have a chance to see in the future, I would strongly encourage you take advantage of the opportunity.  Throughout the event, there was ample opportunity to build partnerships with new contacts and catch up with existing ones.  

Reporting ORC news increases awareness - educates the retailers - and hopefully creates jobs.
Share your ORC news and help the industry grow


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Job Opening




District Asset Protection Specialist Winn-Dixie Pensacola, FL Winn-Dixie
Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr Kohl's Fremont, CA Kohl's
Market AP Mgr Wal-Mart Forest Park, IL Wal-Mart
Loss Prevention Mgr Boscov's Frederick, MD Boscov's
Loss Prevention Mgr Kmart Goleta, CA Sears Holdings Corp
Regional Investigations Mgr TJX-Nat'l Task Force Los Angeles, CA TJX
District LP Mgr Duane Reade New York, NY Monster


Jamal Evans was named Regional Loss Prevention Director for Ashley Stewart.
Gerard Fredo
was named Regional Loss Prevention Manager for CVS Caremark.
Frank Moreno, LPQ
was named Regional Loss Prevention Manager for CVS Caremark.
Joshua Phillips
was named Area Loss Prevention Manager for Limited Brands.

Post Your New Job or Promotion! Click Here


Success can not happen without conflict. Because success always challenges the status quo, regardless, and mandates change. And in order for change to be successful you need commitment - you need everyone to buy in totally. It's not good enough for everyone to merely agree and move forward because they'll be those that merely go thru the motions and don't believe. One can disagree and still commit but for those who don't engage - commitment is a mere phrase not reinforced by actions.

Just a thought
Gus Downing

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