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September 28, 2012 SUBSCRIBE

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The International Council of Shopping Centers forecasts a three percent sales increase for holiday shopping. The ICSC also anticipates that shopping-center sales and "GAFO-store" sales will increase as well.  (Source retailcustomerexperience.com)

13 people die from on-the-job injuries every day across the nation. This number follows the U.S. Bureau of Labor Statistics' announcement that 4,609 American employees died from work-related injuries in 2011. The American Society of Safety Professionals finds this new statistic "alarming" and "unacceptable."  (Source ehstoday.com)

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Urban Outfitters phasing out cash registers. Specifically, the company is going to all Apple devices for its stores. Sales people will have iPod touches and cash registers are being phased out in favor of iPads on a swivel. Calvin Hollinger, CIO, said they cost about 1/5th as much as a cash register, and can be used for so much. As shown in the picture, they can be turned towards the customer, who can view content, put in personal information, use it as a gift registry and so forth. (Source theatlantic.com)





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Peapod expands to more grocery shoppers on the move. Shopping virtually at a grocery store while you wait for your train is the concept launched last year in Chicago. Now Peapod is expanding to Boston, Connecticut, New York, New Jersey, Philadelphia and Washington. The concept was originally started by European retail giant Tesco, who started using the concept in Korea. (Source chicagotribune.com)




Amazon.com planning online wine sales
. Amazon.com Inc. is planning an online marketplace for wine sales directly to consumers, said executives for several California wineries, marking the Seattle Web giant's second foray into the business in three years. Amazon hosted a workshop on Monday at a resort in Napa, Calif., and invited members of the Napa Valley Vintners association. (Source bizjournals.com)

Aeon Mall Co. plans to open three large shopping malls in China in the second half of 2014
. Aeon Mall Co, is based in Japan and currently operates 62 shopping malls around the globe. At present, the Aeon group operates three shopping malls in China, as well as Jusco and other supermarkets and hopes to increase the number to 12 there by 2015. (Source japantimes.co)

Macy’s to open 450 Finish Line shops
. Macy will open 450 shops within the stores, focusing on increasing the "shops in shops" concept. Macy’s rival JC Penney is turning 700 of its 1100 departments into a collection of 100 boutiques by 2015. Finish Line is celebrating its own victory by reporting a second quarter increase of 20%. (Source chicagotribune.com

Gordmans potential to grow to 300 stores in the Mid-West
. Jeff Gordman, CEO, announced that Gordmans discount department stores could fill the void of retail in the Central Mid-West, within a radius of the 750 miles of the Omaha corporate office. Gordmans currently operates 83 stores, opened nine in 2012 and plans to open an additional 10 in 2013.  (Source omaha.com)

UK’s Sports Direct to buy 60 JJB stores
. Thursday, British sports retailer Sports Direct said it will buy 60 stores from struggling competitor JJB Sports. JJB said it is close to appointing KPMG as administrators to sell its assets and brands after failing to receive an offer for the entire company. JJB operates 180 stores. Sports Direct is majority-owned by Mike Ashley, owner of the Newcastle United soccer club. He will pay about $48 million for the 60 stores. (Source ft.com)

OfficeMax teaches a lesson in giving with school supply donations
. OfficeMax is easing the burden felt by many teachers through its sixth annual A Day Made Better teacher surprise events on Tuesday, October 2. OfficeMax will surprise 1,000 teachers each with $1,000 worth of school supplies for their classrooms. To identify recipient schools in need across the country, OfficeMax partnered with the nonprofit organization AdoptAClassroom.org. Principals of participating schools nominated teachers that exemplify passion, dedication and innovation in the classroom. (Source sacbee.com)

Walgreens Q4 profit falls 55%, but adjusted results top forecasts
. Walgreens’ fiscal fourth quarter net income fell 55% compared with a year ago when the drugstore operator recorded a big business sale gain. However, its adjusted earnings still beat analysts’ expectations. Walgreen earned $353 million for the quarter ended Aug. 31, compared with $792 million a year ago. On an adjusted basis, Walgreen earned $553 million versus $599 million a year earlier. Adjusted earnings excluded acquisition-related costs and costs related to inventory. (Source foxbusiness.com)

Dollar General enters the toy battle, offering 10 percent discount on toy purchases over $75
. The discount starts September 29 at all 10,000 stores. Dollar General has added more licensed and branded items to its holiday toy offering, including hot toys from Mattel®, Disney® and Hasbro®. (Source foxbusiness.com)

Durable goods collapse calls for slowing economy
. The Commerce Department released a report showing that orders for Durable Goods plunged in August, raising concern that the economy is decelerating. Durable Goods Orders, which provide the market an indication of future manufacturing activity, fell by 13.2 percent in August versus forecasts of -5.0 percent. (Source thefiscaltimes.com)

UK Police department starts a campaign against buying stolen goods
. 'How much are you prepared to pay?' is the slogan behind the Chesterfield Police Awareness Campaign, raising awareness of the trafficking of stolen goods. Detective Inspector Wilson wants the public to be aware of the consequences of buying stolen merchandise, making you as guilty as the thief. (Source chesterfieldpost.co.uk)

Chinese hackers have control of US and Canada power grid
. The company, whose software and services remotely administers and monitors large sections of the US energy industry, began warning customers about a sophisticated hacker attack. Telvent Canada said that digital fingerprints left behind by attackers point to a Chinese hacking group tied to repeated cyber-espionage campaigns against key Western interests. It looks like the hackers managed to get past the company firewall and security systems. (Source sophos.com)

Click here to view videoCoins spill from Brinks truck outside Youngstown, Ohio. Workers from Brinks Inc. Armored Car Service wielded rakes, shovels and their hands to collect coins that spilled after a safe apparently tumbled out of the back of an armored car Wednesday afternoon. The coins were strewn along the side of Southern Boulevard in Boardman, just north of U.S. Route 224. Passing drivers slowed almost to a standstill by the curious sight, while Boardman police provided security and traffic control. Initial calls to 911 claiming that people were crawling around the ground gathering money were actually the security company's employees at work, said Boardman police at the scene. The coins were scooped off the ground and collected into orange plastic bags. There is no information as to how much money was spilled. (Source wkbn.com)

Three facing 10 years for Walmart armored car heist in Georgia
. The three men charged with robbing an armored car outside the Oakwood Wal-Mart on Jan. 11 were sentenced Wednesday morning. According to the U.S. Attorney's Office, Judge William C. O'Kelley sentenced 20-year-old Terry Rivers, 21-year-old Antonio Gore and 26-year-old Montez Walker to prison time, ranging from six to 10 years. Additionally, the defendants must pay more than $23,000 in restitution to cover the armored car courier's medical expenses to treat injuries suffered during the robbery and her lost wages. The three pleaded guilty to the crime in May. Authorities said they fled the scene with $75,000 in cash and led authorities on a high speed chase before crashing their vehicle. (Source ajc.com)

Click here to view videoCostco in Montgomery County, PA hit for $91,000 in jewelry, thief stays inside store overnight
. Police say a thief made off with $91,000 in jewelry from a suburban Philadelphia Costco after hiding inside until after closing time. Authorities say surveillance footage shows the man entering the store around 8:15 p.m. Tuesday. He then hides inside and waits more than three hours for all the employees to leave before smashing the jewelry cases with a television. Police say it takes the man just five minutes to gather the loot and make his getaway. He tripped an alarm on the way out but was long gone by the time officers arrived. (Source abclocal.go.com)

Georgia man’s wires and gadgets lead to his arrest
. The various wires, electronics and gadgets attached to a 30-year-old man didn’t look quite right to onlookers, who called police after seeing him walking toward a movie theater in the Discover Mills Mall in Gwinnett County, Ga. Turns out, nothing on Daniel Guillermo Tudela’s body was anything dangerous. The devices included a phone, MP3 player and GPS unit, his attorney said. But Tudela was charged this week with having a hoax device, a misdemeanor, and booked into the Gwinnett County jail late Tuesday. (Source news.cnet.com)

Click here to view video Sting operation by ABC News, targets TSA agent stealing an iPad
. Detailed extensively in an investigative sting operation conducted by ABC News, a Florida-based TSA agent named Andy Ramirez was caught with a iPad stolen from the security line at the Orlando International Airport. In an attempt to test the honesty of TSA agents at ten major airports around the United States, ABC News representatives "accidentally" left their iPad at the security checkpoint. Using the iPad that went "missing", ABC News secretly filmed Ramirez handling it at the security checkpoint. Two hours later, representatives used Apple’s Find My iPad application to track the location of the expensive tablet to Ramirez’s home. (Source abcnews.go.com)

Pennsylvania man charged with stealing $38,000 worth of iPhones
. An eastern Pennsylvania man has been charged with stealing more than $38,000 worth of iPhones from a Lebanon County technology distributor. State police said 23-year-old Aneudy Manuel Feliz Seuro of Reading told investigators he took the iPhone 4S cell phones out of the boxes and hid them in his socks when he left work at Ingram Micro between Sept. 20 and Sept. 26. (Source fox43.com)

Husband and Wife team up for fraudulent returns and retail thefts at Giant Foods in five counties
. The Levonuks were charged with 576 counts of felony theft by deception and 770 counts of felony receiving stolen property, forgery, tampering and other offences. The Levonuks allegedly used their retail theft and return scam in at least 27 Giant locations, making over 100 return transactions. (Source mainlinemedianews.com)

Store Manager admits to stealing, signs over title to her car
. Justine Casa admitted that she stole over $15,000 from the tobacco store she managed in Wisconsin, signing a promissory note and signing over the title to her car to the store’s owner. Casas is now charged with felony theft. (Source wqow.com)

Click here to view video

New Jersey jewelry store targeted again this year, lost $150,000 in daylight smash and grab
. Jay Robert Jewelers in Marlton, NJ was hit back in March and now again this week by a smash and grab team. The suspects targeted high-end watches and made off with nearly $150,000 in merchandise, no one was injured. Investigators believe these suspects may be connected to 10 other robberies. (Source nbcphiladelphia.com)



Sephora employee and LP agent assist in nabbing two women counterfeiting
. Two women were arrested for possessing $1400 of counterfeit $50 bills in Santa Monica. The women attempted to make a purchase at the Third Street Promenade store; the associate contacted loss prevention, which contacted Santa Monica Police. Upon searching the suspects, one woman had a counterfeit $50 on her and a search of the car revealed $1400 more. (Source smmirror.com)

Click here to view video
Men pitch tent on roof of store, steal electricity and patio furniture
. A couple of suspected thieves were caught camping out on the roof of a Shoe Carnival store in Ocala. One of the suspects told police he was up there because his mom wouldn't let him have friends over. Rose said he and Vaughn pitched a tent and lived on the roof of the store for three weeks. Rose and Vaughn found an outlet on the roof connected to the shoe store and plugged in an extension cord for a couple of fans to keep them cool on the hot roof. (Source cfnews13.com)
 

8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL

 


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8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL


Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit www.wsorca.org


2012 Thought Challenge Awards Committee

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Police search warehouse for $30M worth of stolen maple syrup. The syrup was stolen last month from a Montreal warehouse that is owned by the Federation of Quebec Maple Syrup Producers and is part of a global strategic reserve of maple syrup. The Royal Canadian Mounted Police are now saying that their investigation has led them to a business in New Brunswick and a search warrant was executed there on Tuesday night and Wednesday morning. Because of the mild winter earlier this year, maple syrup production has been down and syrup prices have been up. These statistics scream for thieves to jump on them. Could maple syrup be the next Tide?  (Source cbc.ca) (Source thestar.com)

Canadian police investigate cheese smuggling
. On Thursday the Niagara Regional Police Service announced that they had arrested and charged three men in connection with a "large-scale" cheese-smuggling operation. The cheese, worth around $204,000, had been smuggled from the U.S. to Canada. Of the three suspects, one was an officer at the Niagara Regional Police Service and another was a former officer. The third man was from Fort Erie, Ontario.  (Source wsj.com)

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C.L.E.A.R. logo
Third Annual C.L.E.A.R Conference
Hyatt Regency Dallas, TX September 17-20

Recap by Dave Collins
Sterling Jewelers, Inc. Senior Manager of Loss Prevention


The third annual Coalition of Law Enforcement and Retail conference was held on September 17 through September 20 at the Hyatt Regency in Dallas, TX. There were approximately 120 attendees this year from a number of different police agencies and retailers. There were many interesting seminars, but the most popular part of the conference for most of the attendees was the opportunity to network with peers and to form new professional relationships between law enforcement and retailers – and vice
versa. C.L.E.A.R. would like to thank all of the attendees and vendors that make these conferences such a success.

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Michigan House would make organized retail theft a felony with tougher punishments than those for shoplifting. The House Commerce Committee met yesterday to discuss House bills 5843 and 5902 sponsored by Rep. Joseph Graves, that would make organized retail theft a felony punishable by up to five years in prison and/or a $5,000 fine, along with restitution to the retailers. Rep. Grave’s wife worked for Meijer Stores for 26 years. (Source mlive.com)

Four arrested in Burglary ring in South Carolina
. An investigation by the Florence County Sheriff's Office has opened up a major burglary ring in the Florence area and put four men behind bars. The strings of burglaries struck businesses in the City of Florence and surrounding county areas. The retail stores and businesses include a Subway Sandwich Shop, NAPA Auto Parts Store, 76 Pawn and Gun, Burger King, and the Advance Auto Store along with many others. (Source scnow.com)

70-year-old man arrested for organized fraud
. Pasquali Vilardi of Ocala contacted someone, saying Sears was blowing out overstock flat screen televisions at $200 a piece, but you needed to purchase five. Someone showed up to meet Vilardi outside the store and gave him $1,000. Vilardi told the suspecting customer to wait and someone would be right out with the televisions. Vilardi does not work for Sears and was later arrested. (Source ocala.com)
 

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Vendor Spotlight

3VR CEO Al Shipp Shares Vision of How Video Intelligence Tied to Big Data Analytics will be a Game Changer Across Industries

Industry veteran Shipp joins speakers from companies as Google, LinkedIn, Facebook, Pandora, IBM, VMware, Netflix and Amazon at DataWeek 2012, the nation’s largest data-centric conference and festival.

SAN FRANCISCO, Calif. -- September 27, 2012 – Al Shipp, CEO of leading video intelligence company 3VR, shared his vision of what the future holds as video intelligence technology comes of age in his keynote address at DataWeek 2012. In a presentation titled "Minority Report: No, Not the Future Anymore", Shipp described how video intelligence tied to big data analytics will be a game changer across industries from retail to banking to crime prevention. He also discussed the vision behind 3VR’s CrimeDex, an online community of thousands of loss prevention and law enforcement professionals.

DataWeek 2012 is San Francisco’s largest convergence of Big Data, Social Data, and Cloud Data industry professionals, featuring over 200 speakers from companies such as Google, LinkedIn, Pandora, Facebook, IBM, VMware, Netflix and Amazon.

Shipp shared stories from everyday situations in the retail and hospitality industry to illustrate how video intelligence can transform the consumer experience. Shipp said a retail store system can now determine a buyer’s interests based on images captured almost as they walk into the store, and hotel staff can recognize and greet guests by name, and know their preferences even before asking for their identity cards.

Shipp highlighted how eventually this will help companies make better decisions.

"In the universe of big data, everyone is talking about structured data, and a few are talking about unstructured data but no one is talking about how unstructured data can be really leveraged. Video data has the lion’s share in big data, is unstructured data, and is in front of us. It is the elephant in the room that gets bigger every day," said Shipp in his talk. "Companies can harness all of this unstructured data for making smarter business decisions."

Shipp delineated video intelligence concepts, and highlighted several case studies across Retail, Banking and Healthcare industries to illustrate how big and small companies are benefiting from technology breakthroughs in video intelligence. Addressing questions from the audience, Shipp explained the inner workings of the 3VR platform and offerings from the company, as well as the limitless potential applications of the technology.

Media Contact:

Joshua Zecher
463 Communications
Phone: (202) 463-0013, ext. 206
email: josh.zecher@463.com

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Director of Safety, Field Operations Tremco Beachwood, OH CareerBuilder
Dept Mgr Store LP & Safety Lowe's Lee's Summit, MO Lowe's
Dept Mgr Store LP & Safety Lowe's Pensacola, FL Lowe's
Dept Mgr Store LP & Safety Lowe's Wichita, KS Lowe's
Dept Mgr Store LP & Safety Lowe's Rancho Santa Margarita, CA Lowe's
Asset Protection Mgr Sam's G1 Oakwood, GA Walmart
AP Mgr in Training Walmart Dothan, AL Walmart
AP Mgr in Training Walmart Wilkes Barre, PA Walmart
Security Analysis Sr. Advisor Dell Round Rock, TX Dell
LP Operations Mgr Metro One Loss Prevention Services Washington, D.C. Monster
Loss Prevention Mgr CVS Caremark La Habra, CA CVS Caremark
Loss Prevention Mgr Stein Mart Lithia Springs, GA Stein Mart
Loss Prevention Mgr Kmart Reading, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Pineville, LA Sears Holdings Corp.
Loss Prevention Mgr Kmart North Miami Beach, FL Sears Holdings Corp.
Loss Prevention Mgr Sears San Antonio, TX Sears Holdings Corp.
Loss Prevention Mgr Sears Austin, TX Sears Holdings Corp.
Loss Prevention Mgr Sears Baltimore, MD Sears Holdings Corp.
Loss Prevention Mgr Sears St. Petersburg, FL Sears Holdings Corp.
Regional LP Mgr Express Washington, D.C. Express
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5 Steps to Transform Your Life - Step 1 Take responsibility. Step one may sound like an easy step, but taking full responsibility for one's life is nothing less than revolutionary. It means to stop blaming other -- the demanding employer, irritating spouse, unfavorable circumstances, unjust God -- and instead realize that you are the creator of your own life story. (Listen to Eleanor Roosevelt)

5 Steps to Transform Your Life - Step 2 Say YES to everything that is. And why should you? Why should you say YES to something that is unpleasant, hurtful, and possibly even horrific for you? Well, very simply, because it already IS. Your resistance will not make it go away. You are fighting reality which resembles Don Quixote fighting the windmills -- a futile endeavor. (Save your energy)
 
5 Steps to Transform Your Life - Step 3 Realize that your judgments were based on wrong assumptions. Stop judging yourself and others and forgive. Why? Firstly, on a practical level it frees up a lot of time and energy. Watch how much time you spend judging; the constant noise in our heads, assessing whether something is good or bad. This goes back to Step 1. (Fill the gaps)

5 Steps to Transform Your Life - Step 4 Allow your feelings to be! This goes hand in hand with truly feeling your emotions, accepting them and allowing this acceptance to gradually transform emotions of fear, anger, envy, shame, guilt etc. into a feeling of love. However, although this step sounds simple, it may be very alien to you and the rest of us head-driven Westerners. (Don't suppress!)
 

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Preparing for an interview should be exhaustive. However, the day of the interview you should clear your head and not do any prep at all or look at any notes other than the well thought out prepared questions you've come up with. A clear mind performs better than one that's cluttered and trying to remember everything. And all the prep you've done should be well stored in your mind. Have faith in it and try to relax the day of the interview and work out if you can before it. The mind body connection is a powerful thing and your brain cannot operate at 100% if your body isn't there with it.

Just a Thought,
Gus Downing

Gus Downing

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