Viewing on a mobile device? click here for our mobile version






September 26, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in October

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team

Dec. 1 deadline
is coming!

Write your
Thought Challenge





Know about an event we should feature here?
Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report 

Women in LP Caucus
Mentor Program
Register Here

Watch for our article the day after each event!

October 12, 2011
NRF-Investigator's Network Meeting
NYC Metro Area

October 19, 2011
NRF-Investigator's Network Meeting
McLean, VA

co-hosted by
Universal Surveillance Systems

CLEAR/Coalition of Law Enforcement and Retail

2nd Annual Training Conference

October 4-6, 2011
Peppermill Resort/Casino
Reno Nevada



Albuquerque Retail Assets Protection Association (ARAPA)
is hosting their

2nd Annual
Southwest ORC Conference

Albuquerque Convention Center

October 13, 2011

and the cost is free

Additional information including conference topics can be found at the
link below


Washington State ORC ALLIANCE


1st Annual
Training Conference

Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA




LPRC 2011 Impact Conference

October 10-12, 2011

Office Depot Headquarters
Boca Raton, FL




Dan Valladares was promoted to Area Vice President - National Accounts, Stanley Convergent Security Solutions.  In his new role, Dan is managing a team of sales executives to assist in providing customized, integrated, enterprise and/or standalone electronic security solutions for nationally positioned companies.  Dan has more than 24 years in the security industry; 18 years as a retail loss prevention professional, including Regional Management and Director level positions; and 6 years as a national account sales executive, providing customized electronic security monitoring solutions for nationally positioned companies.  Congratulations Dan!

Kevin Kelley
has joined Office Max as Director, Safety and Health. 
Kevin brings a wealth of safety experience, most recently with Sears where he was the manager of safety for K-Mart. Kevin is a graduate of the University of Wisconsin where he received his undergraduate and Master of Science degrees.

California will begin collecting internet sales tax from companies doing more than $500,000 next year.  The internet sales tax world is coming.  (Source

Amazon commits to collecting sales tax in California is a major victory for Main Street retailers that have battled to close the loophole that gives Amazon and other e-tailers special treatment in the tax code.  "Amazon's agreement to collect and remit sales taxes in California is an admission that they have the ability to play by the same rules as other retailers, and it's time for them to play by those same rules nationally," said Katherine Lugar, RILA Executive Vice President for Public Affairs. "I suspect other states engaged in this issue are now questioning why Amazon maintains its need for special treatment in their state, while publicly acknowledging such special treatment is unnecessary in California."  (Source

Deloitte's retail & distribution practice expects total holiday sales to reach between $873 and $877B, representing a 2.5 to 3% in November through January holiday sales, excluding motor vehicles and gasoline, over last season. This growth rate is smaller than last year's 5.9 percent gain.  Additionally, Deloitte forecasts a 14 percent increase in non-store sales.  (Source

Microsoft executive sentenced to 3 years in prison for $450,000 embezzlement and agrees to make restitution and pay for the cost of the internal investigation.  He hatched the scheme in 2010 when he grew disillusioned because of an abusive manager and used an unwitting third-party vendor in an intricate and sophisticated scheme that involved forged documents and a shell company.  (Source Associated Press)

ICE seizes 50,000 items of counterfeit merchandise valued at $5M in Tampa flea market, 3 storage facilities and one truck.  (Source

"NYC" officials are cracking down on counterfeit "FDNY" and "NYPD" merchandise and firing off hundreds of cease-and-desist letters and checking merchants throughout NYC sometimes even more than once a day.   Why such vigilance? The city is set to make a record $24 million in retail licensing this year, and when hucksters try to sell unlicensed merch. or use its logos, there's an untold revenue loss.  They've shut down over 1,000 websites and arrested 49 in 2008 and 80 in 2010.  The penalty for trafficking counterfeit goods is steep: A maximum 10-year prison sentence and $2 million fine.  (Source

Sur La Table, an 86-store kitchenware chain out of Seattle, was bought by Investcorp last week and now plans expansion.  This may create a few LP jobs long term.  (Source

Go Daddy's site was hacked and 455 hosting clients had malicious software put into their sites.  Go Daddy claims to have "quickly removed" the malicious software.  (Source

Armed robbery at a Burlington Coat Factory store Friday night in Roanoke, Va., where two men wearing black hooded sweatshirts came into the store and demanded money and fled.  No arrests have been made.  (Source

The Center for Disease Control study shows one death and 80 illnesses linked to bedbug insecticides over three years with most of the cases coming out of NYC.  Many were do-it-yourselfers who misused the chemicals or used the wrong product.  (Source

The first real Apple store in Hong Kong is mobbed on opening day with some actually camping out two days before.  (Source Associated Press)

Suffolk County Detective expressed concerns about the Father's Day Pharmacy killer last January after meeting him and investigating a theft that the killer's mother had reported $8,220 from her bank account.  The mother then claimed she knew her son had taken the money, but she didn't want to press charges.  The Detective then contacted the police department's Pistol License Bureau after Laffer said he owned weapons and had a valid permit.  The detective said in his report that he was told by an officer in the permit bureau that Laffer should be allowed to retain the permits, but there would be a follow-up investigation.  "His instincts were that something was going on," Attorney Jeffrey Goldberg told The Associated Press. "If the bureau was conscientious, they would have found a reason to confiscate the guns."  The gun crime was the deadliest on Long Island since a gunman shot up a commuter railroad train in 1993, killing six, and focused national attention on the nagging problem of prescription drug robberies.  (Source Associated Press)




eBay Investigation Support Leads to Arrest

eBay Global Asset Protection fraud investigators provided investigative support and in-depth analysis and records to law enforcement leads to arrest of man suspected in embezzlement scam from his employer. The man arrested pleaded not guilty to charges he bought $11,000 worth of cell phones with his employer's money and sold the phones on eBay. The suspect could be sentenced to seven years in prison if convicted of online theft by deception and online sale of stolen property, but he would also be eligible for probation. He was employed in information technology for a tool manufacturer and part of his job duties included buying cell phones and other equipment for company employees, purchases that were charged to business accounts, however it is alleged he shipped them to his home address instead and then sold them on the internet.  Click here for full article

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)




5th Annual New England Organized Retail Crime Symposium and Trade Show
DCU Center Worcester, MA, September 21, 2011

Recap by Kevin M. Plante
 US Retail Loss Prevention Operations Staples/
          Chairman, Retailers Association of MA Loss Prevention Committee

More than 330 Loss Prevention, Law Enforcement and political figures came to the DCU Center in Worcester, MA, for the 5th Annual New England Organized Retail Crime Symposium and Trade Show. Twenty vendors filled the trade show area showing everything from surveillance equipment to background screening programs merchandise protection items to radios access control items to point of sale safeguarding systems.

Hosted by the Retail Associations of the six New England states, the event was planned and coordinated by the Loss Prevention Committee board of the Retailers Association of MA. The board consists of Kevin Plante of Staples
(Chair), Brendan Fitzgerald of BJ's Wholesale Club, RJ Gaites of Target, Shannon Lenahan of Wegman's, Jason Adams of Gap, Inc., and Andrea Shea and Ryan Kearney, both of The Retailers Association of MA. Plante also served as Master of Ceremonies for the event.

Joe LaRocca, Senior Advisor of Asset Protection for the National Retail Federation, opened the session with a review of the present and the future of our industry. Joe talked about flash mobs and preparedness for any emergency in a retail environment and touched upon some of the technological advances that will change how LP conducts business in the future.

Next, Paul Jones and Dave DiSilva from eBay Global Asset Protection put on a presentation about how eBay is continuing to refine and redefine its exception reporting tools to ensure eBay is as free of negative elements as possible. eBay has a vested interest in customer satisfaction and knows its customers consist of people who buy and sell on their site, but also retailers, loss prevention professionals and law enforcement personnel.

Leaders of the retail associations for the New England states gave us an overview of what legislative efforts they've undertaken in the past year as well as the status of those campaigns. Each New England state is taking a proactive and aggressive stance against Organized Retail Crime with varying success. In the end, it was asked of each participant in the conference to help in any way they can to push forward efforts to legislate against ORC and add stiffer penalties to those that participate in it.

Walter Palmer, President of PCG Solutions, provided conference participants with a perspective of professional balance. Working hard is important, but with increased focus on planning and constant learning and self-development cycles, loss prevention professionals can do more with less at a much more productive level.
Members of the Tilton, NH police department (Chief Robert Cormier, Detective Mathew Dawson and Detective Nathan Buffington) discussed their recent case involving three out-of-state convicted felons who were traveling all over the central and eastern states engaging in identity fraud and counterfeiting of checks. This trio was identified by a vacationing, yet always vigilant loss prevention professional (Michael DeMeo of Kohl's) shopping in NH, who reported the activity to Tilton PD. What started as an investigation into possible fraudulent credit card usage grew into a counterfeit check case when detectives found volumes of fraudulent identifications, a printer using banking industry standard magnetic ink and thousands in cash and merchandise. It was also uncovered that these suspects cashed hundreds of thousands of dollars worth of bogus payroll checks. Secret Service is still investigating with the Tilton Police, but it is believed this case will value upwards of $1 million.

To wrap up the day, Lisa LaBruno, VP of Loss Prevention and Legal Affairs from Retail Industry Leaders Association, talked about the legal risks associated with conducting an ORC investigation. Topics like motor vehicle surveillance and privacy issues were covered in this well-received presentation. Lisa is a huge proponent of investigations, but definitely gave people "food for thought" with regards to doing the investigation in a way that will limit the liability to the company you work for as well as your own, personal liability.

The day was wrapped up with "thank you's" to all the New England state retail associations and our premier sponsor, Target, as well as our other generous sponsors RILA, BJ's Wholesale Club, TJX Companies, NRF, Macy's, CVS and Wegmans. We also held raffles sponsored by the RAM LP Committee, Verint and Kenwood.










Cleveland, OH news ran a great story on ORC over the weekend with interviews from Joe LaRocca and other executives and with video footage showing examples of professional boosters.  Great Story!  (Source


The ORC ring leader we reported on Friday in South Jersey, Frank Zaveckas, was arrested He had been on the lose and had assaulted an LP officer in a Kmart store on Aug. 12th, he was located Friday actually in the Burlington County jail and was served.  One of his accomplices was also arrested with one additional one still on the lose.  (Source


Report Your ORC News & Educate The Industry
Your News May Help Create New Jobs!


Share Your Thoughts


Job Opening




District Asset Protection Specialist Winn-Dixie Pensacola, FL Winn-Dixie
Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Reg'l Director, LP-Specialty Sears Corporate Hoffman Estates Sears Holdings Corp

Reg'l Mgr, Security & LP

C&S Wholesale Grocers York, PA C&S Wholesale Grocers
Asset Protection Mgr Shell Woodcreek, TX Shell
Loss Prevention Mgr Macy's Westland Hialeah, FL Macy's
Asset Protection Mgr Wal-Mart/Sam's G1 West Allis, WI Wal-Mart
Asset Protection Mgr Wal-Mart/Sam's G2 San Diego, CA Wal-Mart
Asset Protection Mgr Wal-Mart/Sam's G1 Oakwood Village, OH Wal-Mart
Asset Protection Mgr Wal-Mart/Sam's G1 Warren, OH Wal-Mart
Asset Protection Mgr Wal-Mart Jonesboro, AR Wal-Mart
Loss Prevention Mgr Kmart Goleta, CA Sears Holdings Corp
District LP Mgr CB & Associates San Diego, CA CB & Associates
Regional LP Mgr Helzberg Diamonds North Kansas City, MO Helzberg Diamonds



Dan Valladares was promoted to Area Vice President - National Accounts, Stanley Convergent Security Solutions. 
Kevin Kelley has joined Office Max as Director, Safety and Health. 
Julio Contreras was named Asset Protection Manager, Duane Reed.
Dan Osborne was named Loss Prevention Manager, Bloomingdale's.
Mike Gearheard was named Director of Distribution, Belk.

Post Your New Job or Promotion! Click Here


Speed Kills!  As the old expression goes, so does the pace of today's world.  With technology leashing us forward and mobile coming at the speed of light, no one can slow down.  The problem then becomes focus and concentration.  Multitasking, while impossible to avoid, leads to a reduction in quality and quality is what every senior executive must be focused on.  So the next time you're running fast, just take one second and think about was the service you just delivered quality service.

Just a Thought as I speed thru this Daily
Gus Downing

Post Your Tip or Advice! Click Here

SUBSCRIBESU  update account /      change e-mail /      /        FEEDBACK      -          ADVERTISE WITH THE DAILY