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September 23, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in October

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team

Dec. 1 deadline
is coming!

Write your
Thought Challenge





Know about an event we should feature here?
Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report 

Women in LP Caucus
Mentor Program
Register Here

Watch for our article the day after each event!

October 12, 2011
NRF-Investigator's Network Meeting
NYC Metro Area

October 19, 2011
NRF-Investigator's Network Meeting
McLean, VA

co-hosted by
Universal Surveillance Systems

CLEAR/Coalition of Law Enforcement and Retail

2nd Annual Training Conference

October 4-6, 2011
Peppermill Resort/Casino
Reno Nevada



Albuquerque Retail Assets Protection Association (ARAPA)
is hosting their

2nd Annual
Southwest ORC Conference

Albuquerque Convention Center

October 13, 2011

and the cost is free

Additional information including conference topics can be found at the
link below


Washington State ORC ALLIANCE


1st Annual
Training Conference

Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA




LPRC 2011 Impact Conference

October 10-12, 2011

Office Depot Headquarters
Boca Raton, FL




Damon Cavasin, was promoted from Sr. Business Partner, Assets Protection Operations at Target to Manager, International Transportation.  With an M.S. degree in Criminal Justice and having started at Target in 1996, Damon has progressed extremely well and now branches out of AP. 

Bebe announces Loss Prevention promotions

Brent Hamlin – promoted to Senior Director of Loss Prevention
John Pappas – promoted to Director of Brand Protection
Michael Wolfson – promoted to Regional Loss Prevention Manager – SE/Southern/MW
Mark Kloiber – promoted to Senior Regional Loss Prevention Manager – NE/SE/MW

Federal Judge rules NYC store "Apple Story" can NOT use the name anymore.   Meanwhile, a few fake Apple stores are still operating in China because they have the right permits and the government won't do anything.   (Source

Thieves called the Spring Creek Rehabilitation and Health Center Monday night and asked if maintenance personnel had picked up the ATM and minutes later three men entered the lobby, put the ATM machine on a dolly, loaded it into a dark-colored minivan and drove off.  Wow – in plain view!  (Source

"Crime Stoppers on Steroids" – A number of police departments in the Chicago suburbs have created a website offering $25 gift cards if they can help identify people from surveillance photos who have shoplifted.  Police are able to submit photos to the website. Not all the pictures are necessarily suspects in the case, but they are at least people that police believe have more information about the crime.  The public is then able to go onto the site and search for pictures in their area. Each picture has almost no information attached to it and no details about why police are looking for the person. At this point, most are just an image of a person walking out of a store or at a cash register, although police could load photos related to any sort of crime.  Underneath the picture, the public is asked whether they know the person’s name or nickname, where they hang out and any other information that might help police, like what car they drive.  If the identification turns out to be correct, and even if the person is not arrested, the member of the public receives a $25 gift card. The person making the identification never has to talk to police to be eligible for the gift card.  (Source

Siemens has merged its fire and security businesses to form Siemens' Fire Safety and Security.  Made up of two segments: Life Cycle and Enterprise there were many synergies that existed between the fire market and the security market and cited mass notification applications and command and control solutions as examples.  (Source

The FBI has arrested a 23-year-old Phoenix student, one of the LulzSec hackers responsible for a database attack on Sony Pictures computers that claimed more than 1 million victims.  The student allegedly covered his tracks by using the proxy service and wiping his computer hard drive after the attack. He faces 15 years in prison if convicted.  The group seems to have been largely rounded up by law enforcement in a series of arrests in the U.S. and U.K.  (Source

Facial recognition is gaining momentum and popping up everywhere.  This month a Massachusetts company called BI Technologies will roll out a handheld facial recognition add-on for the iPhone to 40 law enforcement agencies. The device will allow police to conduct a quick check to see whether a suspect has a criminal record – either by scanning the suspect's iris or taking a photo of the individual's face.  In Las Vegas, advertisers use facial recognition to target ads to passers-by. For instance, if a woman in her mid-twenties walks past the advertising kiosk, its built-in software will identify her likely age and gender and then display ads for products deemed appealing to her specific demographic.  Meanwhile, in Chicago, a startup called SceneTap links facial recognition technology to cameras in bars and clubs so that users can figure out which bars have the most desirable (in their opinion) ratio of women to men – before they even arrive.  (Source

Survey of 100 retail CFO's found that retailers expect an increase in sales for the year of about 3%, and they also projected a 3.5% gain in comp-store sales for the second half of the year, up from projections of 1.9% a year ago.  Retailers may not anticipate a full recovery in the near future, but we're not seeing gloom and doom in sales expectations," said Doug Hart, partner in the Retail and Consumer Product Practice at BDO USA.  (Source

OSHA has cited a Brooklyn supermarket, Fine Fare, for locking its night shift in the building and not enabling them to use the five exits without permission.  The store’s operator, Mermaid Meat Co., faces proposed fines of more than $62,000, including a $43,000 charge for a “willful violation” for locked exits. The agency also fined the store for obstructed exit routes as well as electrical and tripping hazards.  (Source

Finish Line 2Q reports same store sales up 11% with revenue up 10%





eBay Continues to Build Trust With Users

eBay Inc, the world's largest online marketplace continues to develop and implement new initiatives building trust with its user community. The company announced a new testing model in Germany in which it will begin processing payments from shoppers, and then forward the payments to the seller. eBay spokesperson Maike Fuest confirmed the company was running a "pilot" in which buyers will pay eBay for transactions with new users on & (Austria). Unlike Amazon's model, eBay will collect fees from sellers separately. Maike said the pilot is limited to newly registered sellers. She said studies have shown that buyers are very hesitant to pay large amounts to sellers they don't know. "We want to enhance trust and confidence in buying from new sellers," she said, adding that the pilot program also provides a consistent payment options for shoppers. Click here for full article

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)



D&D Daily Canadian Push

The grass is always greener and sometimes even sexier on the other side and with all the new big retailers coming to Canada, some are saying that they'll be very attractive to some of the tenured retail population in terms of switching over and going to work for these new companies. The executive director for the University of Alberta School of Retailing believes; "The cachet of a new retailers coming to town is an undeniable draw for prospective candidates. The big players offer something sexier, so they quickly become the new employer of choice. They're branded, they're well known internationally, they have a history and stability, and the benefits are usually pretty good. It's not that Canadian retailers don't have that. It's just the grass always looks greener to applicants." Once the dust settles and reality sets in, it will boil down to a talent shortage for the entire retail industry. Long term, that will cause pressure on pay scales, lack of store coverage, increased training needs, and a need to find new employees. And with Canada leading the G8 with an aging population, one might expect to see U.S. executives migrating northwards.  (Source

Bank of Montreal survey in April finds Canadian consumer prices 20% higher for the same items in the U.S. While tariffs are 18% on imported goods, it still doesn't explain the huge difference because the tariffs don't apply on many of the product lines carried in retailers. The Canadian gov't is studying the issue because some predict the Canadian economy may slip back into a recession with weak retail sales and decreased growth – which doesn't bode well for all the retail growth planned over the next few years. "Lowering consumer prices by cutting tariffs would be one way of stimulating retail spending" and there's going to be pressure to do just that.  (Source

Convenience store robbery murder 6-20 gives rise to "Jimmy's Law" requiring two employees from 10 or 11 pm to 6 am in Saskatchewan Modeled after similar working alone regulations in British Columbia introduced in 08', but haven't yet gone into effect because of the complexity of the issue.  "Grants Law" in BC, named after an employee who was dragged to their death trying to prevent a theft, now requires mandatory prepayment of fuel at all gas stations in BC.  (Source

Target plans to hire tens of thousands of Canadians, including a good number of managers. "We expect to have approximately 100 management people at our Canadian headquarters by the end of the year, with an ultimate goal of 500." (Source

Halloween is the third biggest retail seasonal category behind Christmas and summer backyard living at Canadian Tire. Over the last 5 years, Value Village has seen a 35% increase in Halloween sales. The retailer's annual Halloween shopping survey found the average Canadian plans to spend $300 on the big day. Pet owners will spend on average an extra $59 on their furry friends.  (Source

Target's entry to the market has Canadian Tire "racing" to make improvements and buying a new sporting goods retailer, Forzani, rolling out a new e-commerce site, adding product lines, and checking every square foot of Target so they can make adjustments, survive and thrive. (Source

What's good for the goose is good for the gander and Canadian retailer Joe Fresh plans its own invasion of the U.S. with hopes of taking on The Gap. With 300 Canadian stores and successful experience giving birth to the Club Monaco, Joseph Mimran is gearing up to take the U.S. on!  (Source

Luluemon is thriving in North America and now plans on crossing the big one and opening stores in Australia. This Vancouver­based retailer has been a darling for some time and is building a U.S. LP team right now led by their newly and internally promoted Dir of LP, Steven Read. (Source

Target finalizes its real estate deal with Zellers and adds 84 more leases making the total 189 leases with a number being sold to Canadian retailers or back to landlords.  Target said it plans to open 125 to 135 stores in Canada, the majority of which will open in 2013, beginning with the first cycle in March and continuing with four subsequent cycles later in the year. The company said it will invest about $10 to $11 million in remodeling each location. Locations for the March 2013 store openings will be revealed in the coming months, Target said, with subsequent opening cycles to be announced throughout 2012.  (Source

Wal-Mart's "flood of new square footage for food sales is proving to be a disruptive force in the Canadian food retail market" according to Loblaw's chairman in an investor conference call this week.  And they haven't even seen P-Fresh at Target yet!  (Source

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Gary Giordano was the center of an ORC theft operation in Montgomery County 8 years ago before he became the center of the murder case involving the disappearance of Frederick, MD's Robyn Gardner in Aruba. While operating the ORC ring, he would "boldly load his cart at Target stores in the area and roll right out the front door, sometimes returning to do it all again the same day."  His brush with the law in Montgomery County began back in 2003 at a Target in Germantown when he was busted shoplifting electronics on the surveillance cameras. Cops say he later sold the stolen gaming systems and DVD players on the internet.  Giordano was eventually convicted on theft charges in Montgomery and Frederick Counties, although he dodged a bullet with suspended sentences. As to whether Giordano will be as lucky in this latest case, the detective who knew him before the national news doesn't want to say. Hill explains, "I'd rather keep that to myself." (Source  (Source

Last week's Phoenix ORC bust was a result of collaborative Valley police work between Phoenix, Glendale and Mesa police departments. "This case underscores our combined commitment to root out organized retail crime in our community and protect hard-working business owners and the customers they serve," Maricopa County Attorney Bill Montgomery said.  The shoplifting crews sometimes hit shopping centers up to five times a week, targeting malls such as Desert Ridge Marketplace, Scottsdale Fashion Square, Outlets at Anthem, Chandler Fashion Center, SanTan Village Mall, Desert Sky Mall and Arrowhead Towne Center.  In the recent bust, crews of two to five shoplifters would enter various malls as a group and target certain stores that did not have significant video surveillance and were easy to get in and out of quickly. They would stage the clothes in a store before the act of shoplifting so as to get various sizes, colors or styles of an item, and to obtain anything they personally wanted, authorities said.  Usually, the shoplifters had department store bags hidden on them, or they would walk in carrying their own large bags. They would act quickly, placing merchandise in their bags once inside the store. They would then walk out of the store, usually handing the bag of stolen items to a co-conspirator who sometimes would hand the bag to another accomplice waiting outside.  After leaving the store, they would drop the stolen merchandise in their car, go back into the mall and do the same thing at another store, targeting several malls the same day. This organization had multiple shoplifting crews at several malls at one time.  On average, investigators estimate that each time the crews went into a store, that store lost at least $1,500 worth of merchandise, which was then resold among the shoplifters' buyers for a flat rate, such as $5 per T-shirt or $10 for jeans.  (Source

ORC ring leader identified that's been hitting stores in three South Jersey counties in recent months.  Frank Zaveckas, 36, is wanted on a robbery charge stemming from an Aug. 12 incident at a Kmart store in Gloucester, New Jersey. He allegedly assaulted a store loss prevention officer while attempting to steal a 32 inch television set.  The investigation is ongoing.  (Source  (Source



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Your News May Help Create New Jobs!


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Job Opening




District Asset Protection Specialist Winn-Dixie Pensacola, FL Winn-Dixie
Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Kmart Terre Haute, IN Sears Holdings Corp

Loss Prevention Mgr

Sears Macon, GA Sears Holdings Corp
District LP Mgr HomeGoods Glendora, CA TJX
Loss Prevention Mgr Sears Nashua, NH Sears Holdings Corp
Loss Prevention Mgr Bloomingdale's Bridgewater and Willowbrook, NJ Macy's
Loss Prevention Mgr Bloomingdale's Bergen County, NJ Macy's
Loss Prevention Mgr Macy's Laguna Hills Mall Laguna Hills, CA Macy's
Asset Protection Mgr Wal-Mart/Sam's G2 Roseville, CA Wal-Mart
Mgr AP Wal-Mart Monroe, GA Wal-Mart
Asset Protection Mgr Wal-Mart/Sam's G1 Kansas City, MO Wal-Mart
Area Mgr-AP (All Facilities) Wal-Mart (Warehousing) Temple, TX Wal-Mart
AP Business Partner Target Minneapolis, MN Target
AP Business Partner Target Los Angeles, CA Target
Region Mgr Logistics LP Sears Multiple locations Sears Holdings Corp
Loss Prevention Mgr Kmart Rancho Cordova, CA Sears Holdings Corp
District LP Mgr Kmart Jacksonville, FL Sears Holdings Corp
Store LP and Safety Mgr Lowes South Charleston, WV Lowes
Store LP and Safety Mgr Lowes Tuscaloosa, AL Lowes
Loss Prevention Mgr Kmart Little Rock, AR Sears Holdings Corp
Loss Prevention Mgr Sears Florence, SC Sears Holdings Corp



Damon Casavin, was promoted from Sr. Business Partner, Assets Protection Operations at Target to Manager, International Transportation. 

Michael Wolfson was promoted to Regional Loss Prevention Manager – SE/Southern MW for bebe Stores. 
Mark Kloiber was promoted to Senior Regional Loss Prevention Manager – NE/SE/MW for bebe Stores. 
John Pappas was promoted to Director of Brand Protection for bebe Stores. 
Brent Hamlin was promoted to Senior Director of Loss Prevention for bebe Stores.

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Education is a broad term usually defined by an individual as a singular focus with an end result that oftentimes stagnates the brain and limits horizons.  Reaching milestones is incredibly important, but keeping your curiosity and wonderment is the key to reaching beyond.  No singular degree or certification will bring you the success – it merely opens the door to more learning and the realization that if you don't know something, you go find someone who does and learn it from them.

Just a thought
Gus Downing

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