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September 21, 2012 SUBSCRIBE

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Forget Christmas season, today marks the start of
Apple's biggest season this year!

Around the World, it's iPhone 5 Day. Apple has booked more than 2 million orders for the device in the first 24 hours, double the first-day sales of the previous iPhone 4S. Some analysts expect Apple to sell up to 10 million iPhone 5 models in the remaining days of September. (Source

Murfreesboro, Tennessee Best Buy robbed of $100,000 of iPhone 5s and iPads. The Store Manager was inside the store waiting to let in the six a.m. crew when he got a call from the alarm company that he had a break-in. By the time the Store Manager got to the rear of the store, the suspects and the merchandise were gone. (Source

Three stores hit in Japan for over $100,000 in iPhones prior to opening for business. (Source
O2 Employee in London steals 252 iPhone 5s. (Source

A survey by of 43 CIOs and 82 LP executives at large retail chains found that the majority didn't focus on m-commerce. Instead, they focused on sales via the web and their stores. 14% of those surveyed said their company plans to spend nothing on mobile commerce for 2012.  (Source

24 Hour Fitness finishes their Loss Prevention reorganization and adds six new positions. Congratulations to the new team members:
Elizabeth Lear- VanderYacht, Loss Prevention Analyst, Corporate Headquarters
Gabriel Galan, Regional Loss Prevention Investigator, Territory Northern California, Reno Nevada
Paul Najera, Regional Loss Prevention Investigator, Territory San Diego, Orange County and Arizona
Casey Cox, Regional Loss Prevention Investigator, Territory Los Angeles, Inland Empire, Bakersfield
Angela Ebert, Regional Loss Prevention Investigator, Territory Houston and Austin, Texas
James Falduto, Regional Loss Prevention Investigator, Territory Florida, Maryland, Virginia, New York and New Jersey

Big-name online retailers form a national trade group. Yesterday the Internet Association, a trade group backed by many online businesses such as, eBay, Facebook, Linkedin, Expedia, and Google, officially launched a promise to advocate in Washington, D.C. for a "free and innovative" internet.  (Source

Dockworkers and port employers agree to a 90-day contract extension, RILA applauds their decision
. With a possible strike starting October 1 and threatening holiday retail shipments, the two groups came together and announced yesterday afternoon that they had agreed to extend the current contract for an additional 90 days. In response to the announcement, RILA issued a statement saying "The 90-day extension is welcomed news for retailers because it ensures that a work stoppage at the ports will not interfere with the flow of goods during the critical holiday season."  (Source (Source

Walmart plans India stores within the next 18 months. Scott Price, the company's president and CEO for Asia told the Wall Street Journal they had not yet decided on "where or how many stores" they would have in India. (Source

Macy’s plans 2 new stores in Las Vegas in 2014. Macy's Inc.'s store expansion plans include the opening of two stores in the Las Vegas market, one being a two-level, 180,000 square feet full-line store in fall 2014 in the upcoming shopping complex, Shops at Summerlin, and another two-level, 105,000 square feet dedicated Men's Store in spring 2013 in the Fashion Show Mall. These will bring the total store count to seven in Las Vegas. (Source

Richemont To Buy Peter Millar. Richemont SA and Winona Capital Management LLC announced that an agreement has been reached whereby Richemont will acquire Peter Millar LLC, a US-based, international luxury apparel business, in a private transaction. The acquisition by Richemont will position Peter Millar for its next stage of development and growth. The transaction is expected to close in October 2012 and will have no material impact on Richemont's consolidated net assets or operating result for the year ending March 31. (Source

Clergy and lawmakers to Fresh & Easy Stores: Stop Selling Alcohol to Minors. Alcohol Justice says underage liquor sales at Fresh & Easy tied to store's refusal to comply with California ban on sale of alcohol through self-checkout machines. Last year, a diverse coalition of lawmakers, law enforcement, clergy, and community groups came together to pass a new law (AB 183), designed to prevent underage drinking in California. Members of this coalition gathered again to confront a grocery store that has been cited for selling alcohol to minors while refusing to comply with the new law. (Source

Mug shot websites take advantage of the guilty
. Websites such as are a place where criminal mug shots can be published legally. The only downside is that if your mug shot is on there, it will pop up in a quick Google search for your name. The websites don't inform people if their shot is online, simply waiting for them to find out for themselves. If they want the photo removed, they have to pay a steep fee, making some people unable to get rid of that part of their past.  (Source

Armed man robs a Big Five Sporting Goods store then hits three banks, throwing the money from the car. Police in Colorado Springs were faced with a strange and dangerous suspect. David Anderson held up a Big Five Sports store with a shotgun, firing the weapon in the store, as he was attempting to get more guns. Associates attempted to wrestle the gun from Anderson but he got away. Anderson then robbed a bank. A police dispatcher got a call that Anderson was throwing the money out of the moving vehicle. (Source

Saks Fifth Avenue in Boca Raton, FL hit by a smash and grab. Up to five men armed with sledgehammers smashed jewelry cases in Saks Fifth Avenue at the Boca Raton Town Center Mall an hour before closing Thursday, police said. No one was injured, the incident that happened at 8 p.m. (Source

Prison for Woman Who Sold Fake Designer Purses. A St. Louis woman was sentenced Thursday to nearly five years in prison for selling fake Hermes purses online. The U.S. Attorney of Eastern Missouri said Jeannine Buford was sentenced to 57 months in prison and ordered to pay $255,500 in restitution. Buford sold counterfeit purses from a manufacturer in China on three websites between January 2006 and October 2011. The sites were, and (Source

Florida man arrested after breaking into Home Depot, punching police dog. Shoplifting suspect in St. Lucie West, FL was arrested after attempted break-ins at both Home Depot and Lowe’s. According to police reports, 48-year-old Mark Earl Cross cut a hole in the garden center fence at Lowe's at 10 a.m., then went across the street to a Home Depot store, where he used a hacksaw to cut a lock off a garden center gate. Police say the suspect went inside the Home Depot, but left quickly and returned to Lowe's, where he grabbed three drills and placed them next to the hole in that garden center's fence. Cross then left the store and circled around to the fence, but suspicious store employees had removed the drills before he could get to them. (Source

Shoplifter attacks JC Penney loss prevention associate with a box cutter in Corpus Christi, TX. A security guard was cut with a box cutter Wednesday afternoon as he confronted a shoplifting suspect outside the JC Penney at La Palmera. 26-year-old Nicole Smith, also known as Nicole Ann Lacour, allegedly slashed the employee across his hand and chest. The guard was able to get Smith in handcuffs before police arrived. She chose not to remain silent as she was taken to jail. She told our cameras, "I'm pregnant and he scared me." Smith faces an aggravated robbery charge. The jewelry was only worth $39. (Source

Pennsylvania woman stealing lottery tickets wins $100,000, but going to jail. Verna Barr of Altoona, PA is believed to have stolen lottery tickets from her employer for the last 13 months. She claims she won over $100,000 during that time. Barr allegedly stole 569 tickets in one shift. (Source

Employees at a Linden, NJ T-Mobile store robbed at gunpoint. The middle of the afternoon two suspects entered the store, one with a handgun, and tied up the employees and robbed the store. Customers came to the door of the store and noticed the two men bagging merchandise and were able to give police a description of their vehicle. No arrests or injuries were reported. (Source

Quarterly Same Store Sales Results

Bed Bath & Beyond 2Q up 3.5% with sales for the fiscal first half up 3.3%
Rite Aid 2Q flat


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8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL

Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit

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Why are U.S. Retailers suddenly all showing up in Canada? First it was Marshalls, followed by J. Crew. Now Ann Taylor, Target, and Nordstrom are all making plans to open stores in Canada next year. So why are U.S. retailers suddenly all shoving to get to Canada? Here are seven reasons.  (Source

Canadian retailer Reitmans not worried about the arrival of Target. The woman's clothing retailer said it believes Target will generate traffic that will filter into its stores. "They could certainly dominate the market and cause some competitive issues, but in fact they'll be replacing Zellers which has not been much of a traffic generator," Chief executive Jeremy Reitman said.  (Source

Vancouver thieves target high end electronic bikes. A Vancouver business is out almost $50,000 after some ecologically minded thieves made off with a dozen high-end electric bikes. The thieves may have difficulty passing off the goods, since they did not take any of the specialized chargers required to power them up. (Source

The public gets credit for the arrest of two jewelry store robbers in Prince George, Canada. A jewelry store smash and grab went really badly for two thieves; timing was the issue. They had no idea that one of the thieves would be tackled by a customer, an off-duty RCMP officer who was only a few stores away. And that two other customers would track the second suspect for police into the Zellers Department store. (Source

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ORC News - Sponsored by Universal Survellience Systems

Three suspects sought in the theft of $2,500 in razors and razor blades from Targets in the Tampa, FL area.
Electric razors and razor blades were the focus of this trio as they hit the Target store in Carrollwood. Sheriff’s spokeswoman takes an interesting approach stating that razor theft is unusual and, "I don't know what they'd be used for". (Source

A Stuart, Florida couple used an elaborate scheme to make money by stealing merchandise and fraudulently obtaining gift cards for six months. Robert Fox and Dawn Fox were charged with dealing in stolen property, false verification to pawnbroker and retail theft Wednesday. The Foxes made nearly $2,000 since April by stealing from TJ Maxx, Publix, The Home Depot and PetSmart stores, getting refunds for the items on gift cards and selling the cards for half price at pawn shops. (Source

Store associate recognizes shoplifter who stole $1000 worth of merchandise. Cecilia Klein of Phoenix, AZ was arrested on felony shoplifting and organized retail theft charges for the theft of jewelry. This time Klein was observed stealing jewelry. Police were called and the suspect attempted to dump the merchandise in a clothing rack as she was talking to police. (Source

Target in Pennsylvania hit for $8000 in ink cartridges and computer hard drives. Hanover Township and Pennsylvania State Police are looking into the theft that occurred between July 15 and August 21. Police believe the group is connected to other similar crimes in the area. (Source

Romanian family hits a jewelry store in Houston, TX one suspect arrested in Canada. It has been over a year that police in Houston, the FBI and the Royal Canadian Mounted Police have worked together to nab all seven suspects. One person is currently in jail in Canada and awaiting extradition to Houston. (Source

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How to Find the Best Employees High unemployment has saturated the job market with applicants so it's harder than ever for employers to weed out top candidates. Filtering out unqualified candidates can be a huge task. A lot of qualified candidates are looking for jobs these days. Here's how to quickly weed out those who don't -- and won't -- fit what you need. (Top contenders)

The Real Reason to Check References It's every manager's worst nightmare: You hire someone who looks smart on paper and seems fine in the interview, who then turns out to be a disaster. And not just a run-of-the-mill disaster. As recent incidents in Aurora, Colorado, and New York City have shown, it's possible for heinous acts to be committed by people who, outwardly at least, appear perfectly well adjusted. (A taboo subject)
9 Secrets of Highly Successful Hiring When you're hiring, you're growing. That means business is good. It's easy to let that euphoria go to your head and, in a rush of enthusiasm, hire great people who, nevertheless, could be wrong for the job, or your business. Margaret Heffernan has hired hundreds of people, and fired a few too. Here are the best recruiting insights she's learned. (No selling)

10 Things Not to Do When Interviewing (and 4 Bonus Tips) Many people have heard of interview do's and don'ts when you're the candidate hoping to be hired by a company. But what about interview do's and don'ts for the person interviewing that candidate? This article includes some "don'ts" to keep in mind the next time you hold interviews for an open position. (Read the additional mistakes!)

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In preparing for any interview or meeting, I would suggest that, not only do you educate yourself about the potential employer, but that you study their competitor as well, because not only do these executives know their business, the good ones will know their competitors business even better. And if you show them you've taken the time to really learn their business and the number one thing that impacts them beyond the customer which is their competitor, then they'll be impressed that you went to that effort. And at the end of the day you'll learn an entire channel of trade.

Just a Thought,
Gus Downing

Gus Downing

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