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September 18, 2012 SUBSCRIBE

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Walgreens completes drugstore chain deal for $438M. Walgreen Co. purchased a regional drugstore chain that operates under the names USA Drug, Super D Drug, and Med-X in several states. The deal involved 144 stores focused in the mid-South. The company announced the deal in July and closed the deal Monday afternoon. (Source

Japanese store and manufacturing operations remain disrupted across China. Numbers of Japanese stores, brands and manufacturers ceased normal business operations across China today amid concerns that violent protests could erupt again as tensions mount over an issue that occurred in 1931. Flights to China from Japan have seen numerous cancellations, Honda and Toyota were forced to closed dealerships, and Mazda and Nissan have been forced to halt production. (Source

MasterCard releases PayPass developer toolkit for Android and Blackberry platforms. This toolkit will allow mobile operators and third-party developers the ability to integrate support for its "tap-and-go" contactless mobile payments solution.  (Source

Panera Bread franchisee settles discrimination suit. Sam Covelli owns and operates Panera Bread locations in Pennsylvania, Ohio, Florida, Kentucky and West Virginia, and now he has settled a discrimination lawsuit over the treatment of black employees. According to court documents, Sam Covelli denied promotions and demanded that black associates work only in the kitchen area of his stores. Approximately 200 to 300 black workers may be entitled to money from the court settlement. (Source

Target Corp. CEO Gregg Steinhafel makes $6.2M profit on stock sale. The man at the center of the bull’s-eye, Gregg Steinhafel, chairman, president and chief executive officer at Target Corp., exercised an option to buy 200,000 shares of the retailer at $33.80 Friday and turned around to sell off the stock at $64.57, a $6.2 million profit. Steinhafel continues to own 269,924 shares of the company directly and another 368,708 shares indirectly, according to a filing with the Securities and Exchange Commission. (Source

Kohl’s to hire 52,700 Holiday Associates. Kohl’s will also be hiring an additional 5,700 distribution center employees and 30 credit operations, this is a 4% increase over Holiday hiring for 2011. The stores will see an average of 41 new associates per location. (Source

Activist Fund takes 13.3% stake in Office Depot, believes the stock is deeply undervalued. Activist investment advisor Starboard Value announced yesterday that it has taken a 13.3% ownership stake in Office Depot (NYSE: ODP), making it the company's largest common shareholder. In a letter to the company, Starboard outlined "a number of opportunities to meaningfully improve operating performance and dramatically increase EBITDA," according to a Starboard press release. Suggestions in the letter include downsizing to smaller store formats and lowering advertising expenses. (Source

Hobby Lobby sues over 'morning-after pill' mandate. Hobby Lobby Stores Inc. filed a lawsuit last week challenging part of the Patient Protection and Affordable Care Act that requires employers to provide coverage for the morning-after pill. The Christian-oriented chain, which is based on Oklahoma City, claims the mandate is unconstitutional and forces the company’s owners to "violate their deeply held religious beliefs under threat of heavy fines, penalties and lawsuits." The company said failure to offer the drugs through its health insurance plan could cause fines up to $1.3 million a day. (Source

French Apple Store employees plan to strike as iPhone 5 is released. Apple operates 15 stores in France, two of those are in Paris. The associates are demanding pay raises, as well as a water fountain and lunch vouchers. They are said to be unhappy over Apple’s salary grid, and the disparity in pay for the same jobs. Furthermore, one of the stores is said to be in an expensive part of the city, hence the request for lunch vouchers. Friday’s launch of the iPhone 5 could be the largest sales day in Apple’s history. (Source

UK’s JD Sports' profits plunge following recent buy-out. JD Sports warned today that further store closures may be coming for Blacks Leisure stores. JD Sport bought out Blacks in January and since then profits have fallen 85%. JD Sports stated that Blacks’ sales were affected for the first three months due to a shortage of inventory. Blacks is now fully restocked and new programs are in place. (Source

Starbucks to hire 100 Apprentices in the UK over the next 2 years. The year long apprentice program could land you an opportunity to run one of the 300 new stores opening in the UK in the next 5 years. Starbucks plans on creating 5000 new jobs in the UK. (Source

More con artists are trying phone scams. Anyone with a phone number is a target and these new tricks are not flim-flam. Spam text messages are also a threat, with 70% of them being financially motivated. In July, 30 million spam texts were sent a day, and it is expected that for the month of September, that number will increase to 45 million a day.  (Source

Wisconsin Convenience Store Manager accused of embezzling $1.3 million. Bonnie Hartle, 42, of Central Wisconsin is believed to have taken $1000 per week for the last 10 years from the Weller Convenience Store. The investigation started back in December and the Weller’s were good friends with Hartle. (Source

UK Men jailed for $1.2 million circular saw cash machine raids. Four men have been sentenced to 24 years in jail for a year long campaign of raids on supermarket cash machines using a circular saw. The men all pleaded guilty to hitting 30 grocery store cash machines and one garage. (Source

Wrongful death lawsuit filed against Walmart by family of Joplin tornado victim. The wife and daughter of a man killed in the Joplin Walmart have now filed a wrongful death law suit. The suit alleges that Stanley Kirk was not allowed to leave the store and was directed to an unsafe location. Kirk lived three miles from the store. (Source

Shoplifter dies in jail after being shocked with a Taser. A 60-year-old man has died after being stunned with a Taser at the Snohomish County Jail. Everett police spokesman Aaron Snell says the man, who was from Concrete, resisted jail officers after being arrested for investigation of shoplifting at a gas station Friday night. They used a Taser on him and placed him in isolation. During a check on the man, jail staff noticed he was distressed and performed CPR, but the man died. It isn't clear if the Taser use contributed to the man's death. The medical examiner's office will determine cause of death. The Snohomish County Multiple Agency Response Team is investigating. (Source

Two arrested after intentionally releasing pepper spray into a Riverton, Utah Walmart. Parents of the teens tipped off Police to an odd event: the teens were spraying their friend with pepper spray in the toy department. The cloud of pepper spray caused an evacuation of the store, and damaged and destroyed the entire produce section of the store. (Source (Source

Four suspects sought in violent Target shoplifting case in Odessa. Three men and one woman concealed items, as the female suspect was being apprehended she grabbed the associate by the hair and punched her several times to the body. A second associate attempted to step in and was punched and pushed out of the way. The four suspects got away. The Target associates were not seriously injured. (Source

Police arrest man in string of drugstore robberies. Police arrested a man for robbing several drugstores in Virginia Beach. Police say James-Lief Christopher McNamara held up six Rite Aid and Walgreens locations over a five-day period in early September. In each case, McNamara allegedly approached cashier counters to purchase an item and took money from the register before walking out of the store. (Source

Charlotte police nab cell phone store burglars, may be responsible for more than a dozen break-ins. One suspect gave a stolen phone to his sister for her birthday. When she went to the store to be activated the 'Power Range' gang was caught. (Source

New Jersey Man Fined After Stealing $3,000 Worth of Goods on a Royal Caribbean Cruise to Bermuda. William James Mullen, a 46-year-old New Jersey resident, pleaded guilty in Magistrates’ Court to stealing nearly $3,000 of spa goods and a Royal Caribbean Sea Pass Card, which he used to buy two bottles of cologne. According to the charges, the incidents occurred in Bermuda waters. Following his massage, Mullen was left unsupervised for a period, during which time he stole $2,799 worth of spa products. The next day, Mullen stole another passenger’s Sea Pass Card, which is used to make purchases on the vessel. He then used the card at an on-board store to purchase $136 of cologne, signing the card-owner’s name. Mullen’s got kicked off of the ship and must pay $2,000 for each count of stealing, paid immediately. (Source

Toronto Police are searching for Max Tutiven, 39, being sought in connection with the killing of Jayesh Prajapati, 44, who was struck as he intervened when a driver in a sport-utility vehicle fled a gas station without paying the $112.85 he owed for a fill-up. Tutiven is wanted for second-degree murder. (Source


New England ORC Symposium & Trade Show - September 20, 2012 Worcester, MA - DCU Center


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Know about an event we should feature here?
Let us know.

NRF Loss Prevention - Executive Summit 2012. Sept. 18-19, 2012. Hyatt Regency Schaumburg - Chicago, IL

Watch for our article the day after each event!

CLEAR's 3rd Annual Training Conference, Dallas, TX. Sept. 18-20, 2012. Learn more here.

New England ORC Symposium & Trade Show - September 20, 2012 Worcester, MA - DCU Center

8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL

Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit

2012 Thought Challenge Awards Committee

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

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ORC News - Sponsored by Universal Survellience Systems

Starting next week, the Daily will be publishing weekly articles highlighting ORCAs in the U.S. There are currently 20 ORCA groups and two ORC programs across the nation with almost 10,000 public and private sector members. Each week the Daily will focus on one of these groups, looking into when they were founded, who they are made up of, and what they have done so far to stand up against organized retail crime.  If you are a part of an ORCA group and want to provide input for an upcoming article, please contact Katie.

Cincinnati Outlet Mall ORC shoplifters fight with police. The shoplifters got away with $7500 worth of merchandise from the LaCoste store. The manager was completing a police report approximately 30 minutes after the theft and then the shoplifters walked back into the store. Carlos Dorca and Carriion Navarette were indentified by the store associates and the police officer went over to question the two and a struggle ensued. The theft of the 57 shirts was on video. The police officer was not severely injured and now the two suspects and the boost bag they used are off the streets. (Source

Boston area woman attempts to steal formula from Target. Sally Rooney, 27, was stopped as she attempted to leave the Target in North Attleboro with 14 cans of baby formula valued at $215. Rooney has a previous record for theft offenses and assault. Her accomplice got away. (Source

Kohl’s cargo theft ends up being part of a murder investigation. Last week, a grand jury indicted Perez for first-degree murder, racketeering, two counts of insurance fraud and seven counts of cargo theft. He will be arraigned Tuesday in Miami-Dade Circuit Court. Perez ran a beauty supply store that authorities believe was used to buy property stolen from cargo trucks. One of the victims, according to the indictment, was Kohl’s Department Store. (Source

Two Romanians plead guilty to credit card hack
. They, along with two others, are accused of a $10M scam that was aimed at stealing card data from payment terminals at hundreds of Subway restaurants and other merchants across the U.S. They were charged last December for hacking Subway vulnerable point-of-sale computers between 2009 and 2001, compromising more than 146,000 cards.  (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

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Vendor Spotlight

Is Your Back Door Protected?

Detex Corporation, an industry leader in life safety and security hardware for commercial properties, introduces the next generation of multi-point locking security door hardware. Built for maximum strength, the ECL-230X Exit Control Lock features heavy-duty, three-bolt construction that provides a uniquely high level of toughness against attempted intrusion. It stands up to assault by the bad guys and reduces employee and customer theft.

The ECL-230X-TDB is a heavy-duty, easy to install three-bolt multipoint lock whose construction takes panic hardware to a whole new level of toughness and eases your back door security worries. Ideal for back doors requiring both panic hardware and high-level protection from break-ins, it is designed with a larger deadbolt that goes deeper into the frame than other locks in the category. The 230X has been engineered and constructed with top quality components to ensure reliable performance and to give businesses the best possible protection against back door break-ins.

Connecting rods are solid steel, rather than the less reliable hollow rod/cable construction. Life safety and code compliant, the Detex ECL-230X-TDB serves as both panic hardware and a maximum-strength locking device.

The ECL-230X-TDB includes a photo-luminescent sign, 100 decibel alarm and 3 locking points per door. Together, the 3 bolts have been tested to withstand 10,000 lbs. of pull force.

Add suffix DX3 (ECL-230X-TDB-DX3) for a total of 6 locking points to almost any out-swinging door application for even stronger security, providing an additional line of defense against break-ins. Even if the exterior door hinges are compromised the DX bolts keep the door locked and secure. These passive deadbolts are easy to install and offer another layer of attack resistance. Through-bolt mounting installation improves the door’s holding strength. You choose the right application and level of protection by choosing 1, 2 or 3 bolts.

The 230X has many accessories available.

Other 230X models include:

ECL-230X (Dead Bolt Only)
ECL-230X-W (Weatherized Dead Bolt)
ECL-230X-TB (Top and Bottom Bolt)
ECL-230X-W-TB (Weatherized Top and Bottom Bolt)
ECL-230X-TD (Top and Dead Bolt)
ECL-230X-W-TD (Weatherized Top and Dead Bolt)
ECL-230X-W-TDB (Weatherized Top Bolt, Dead Bolt and Bottom Bolt)

From its headquarters in New Braunfels, Texas, Detex designs, manufactures, markets and ships products around the world. Detex is known internationally for life safety and security door hardware, loss prevention and architectural hardware, integrated door security systems, and guard tour verification. Visit Detex’s website at or call us at (800) 729-3839.


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Dept Mgr Store LP & Safety Lowe's New Iberia, LA Lowe's
Dept Mgr Store LP & Safety Lowe's Metairie, LA Lowe's
Dept Mgr Store LP & Safety Lowe's Howell, MI Lowe's
Dept Mgr Store LP & Safety Lowe's Chapel Hill, NC Lowe's
Mgr Asset Protection Walmart Spring Valley, IL Walmart
AP Mgr in Training Walmart Hannibal, MO Walmart
AP Mgr in Training Walmart Odessa, TX Walmart
AP Mgr in Training Walmart Blair, NE Walmart
Mgr, Physical & Personnel Security Scotiabank Toronto, ON, Canada Workopolis
Loss Prevention Mgr Nordstrom San Mateo, CA Nordstrom
Loss Prevention Mgr Omni Hotels Hilton Head, SC Omni Hotels
Loss Prevention Mgr Sears Enfield, CT Sears Holdings Corp.
District LP Mgr Gap Outlet New York, NY Gap, Inc.
District LP Mgr Gap Outlet New Jersey Gap, Inc.
District LP Mgr Gap Outlet Philadelphia, PA Gap, Inc.
Mgr District LP Walgreens Lubbock, TX Walgreens
Mgr District LP Walgreens Westchester, OH Walgreens
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Shelley Grant was promoted to Manager of Wireless Fraud Prevention for Staples.
David Rozhon was promoted to Corporate Safety Manager for Sears Holdings Corp.
Zuhal Weber was named District Loss Prevention Manager -- Orange County Area for National Stores.
John Mitchell was named District Investigator for The Home Depot.

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How to Make Your Employees Feel Like Superheroes Patty Azzarello once got this message from a former employee: "When I worked for you, I thought I was Superman. I have occasionally reflected on why that was. Not sure I know all the answers, but the things I do know are that the environment was real, the energy was high, and the crap was low." (Good leaders)

10 Tips for a Better Team-Building Event A staff with solid working relationships will be a more effective team, have higher job satisfaction and will give your customers better service. Team-building days can be a great way to both reward your employees and help foster closer relationships. However, without proper planning, team-building activities can dampen morale if it becomes just another work obligation. (Be effective)
Want More Productive Workers? Adjust Your Thermostat If your office is a meat locker in the summer and a sauna in the winter, your employees' productivity and collaboration suffer -- probably more than you think. It seems obvious that the temperature of a restaurant or theater can alter our experience. So why do we continue to neglect it in the workplace? (Warmth-productivity)

Ben Franklin's 9 Productivity Tips Benjamin Franklin is without a doubt one of the most prolific creators in history. A successful businessman, public servant, statesman, patriot, inventor, and thinker, his accomplishments are legendary. How was Franklin able to accomplish so much? Cleary there is something to be learning from him. (Ben's time-management)

"A successful man is one who can lay a firm foundation with the bricks others have thrown at him."
- David Brinkley

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Finding and keeping your rhythm every week, day in and day out, can be a challenging task. With the Monday starting gun and the Friday finish line human rhythm is like a horse race and making it a race is the key to making sure you win every week. You've got to make sure you reach your stride and set the pace or the rest of the field won't be racing with you. And when it comes to leading a team it's all about the leaders pace that'll determine how fast everyone else is moving.

Just a Thought,
Gus Downing

Gus Downing

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