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September 17, 2012 SUBSCRIBE

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NRF Loss Prevention - Executive Summit 2012. Sept. 18-19, 2012. Hyatt Regency Schaumburg - Chicago, IL
News Brief - Sponsored by WG Security Products

Lowes withdraws $1.8 Billion Proposal to buy Canada’s Rona stores. Lowe’s withdrew its unsolicited proposal to buy Quebec-based home-improvement retailer Rona Inc. after Rona’s board rejected the offer for C$14.50 ($14.91) a share. Rona rebuffed Lowe’s request for permission to conduct due diligence and proceed with a friendly transaction, the Mooresville, North Carolina-based retailer said today in a statement. The withdrawn proposal, which valued Rona at about C$1.76 billion, still makes sense for the companies, Lowe’s said. Rona shares slid the most ever. (Source

India Clears the Way for Walmart and Friends. India agreed Friday to open its huge market to foreign retailers such as Wal-Mart as part of a flurry of economic reforms aimed at sparking new growth in the country’s sputtering economy. The Cabinet’s decision came as a major surprise and immediately sparked new optimism that a government plagued by scandal was finally breaking out of the political paralysis that had stifled reforms for months. The Cabinet decided to allow foreign firms to own a majority stake in multi-brand retailers here for the first time. However, individual states would have the right to decide whether to allow the retailers to operate from their territory, according to government officials. U.S.-based Wal-Mart, British-based Tesco PLC, French-based retailer Carrefour and others have been interested in entering India, a country of 1.2 billion people where retail is the second-biggest industry behind agriculture. (Source

50 years of Big Box retailing celebrated. A look back at the past 50 years of Big Box retailing, some of us are old enough to remember many of the names of retailers now long gone, some of us even worked there. Take a look back at the roots of Big Box retail, the buildings and displays have changed but as Walter Loeb, a retail consultant and former analyst who spent 20 years as an executive for May Co. and Macy's said, "People looked for bargains, and that feeling of bargains never left retail." (Source

Martha Stewart, Emeril and Home Shopping Network sued for counterfeit knives. Germany’s Chamber of Commerce and Commerce Wuppertal-Solingen-Remscheid, a trade association that holds the rights to the Solingen name has filled suit against Martha Stewart, Martha Stewart Living Omnimedia, Emeril Lagasse, HSNI LLC dba Home Shopping Network, and SED International Holdings, which distributes the knives. The claim is that the knives are "counterfeit" because they are marked with Emeril’s signature trademark and 'Solingen, Germany' "on one side of the blade, and 'China'–where they are manufactured–on the other side. (Source

Some Japanese retailers are closing stores in China due to violent protests over territorial disputes. Japanese retailers, Uniqlo closed five stores today, and Japan’s largest retailer Seven and Holding reopened today after being closed yesterday. The number two retailer, Jusco Supermarkets also closed Sunday and has no plans yet on reopening the stores. (Source

Russia’s Largest retailer to spend $1.8 Billion for expansion in 2013. OAO Magnit, Russia’s largest food retailer is planning to open 1000 convenience stores, over 500 cosmetics outlets and 50 hypermarkets. Magnit had 5,309 stores at the end of last year. (Source

Retailer's recruiters "Top 10 Wish List" for today's graduates
. At this year's's Annual Summit, e-commerce professionals from Ann Inc., Office Max, Sam's Club, and Belk sat down to compile a list of the "must-haves" for every graduate. While all 10 skill sets are important, #8 is a specific push towards the loss prevention field.  (Source

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Retail Congress sees "cautious optimism" among CEOs. World Retail Congress Chairman Ian McGarrigle discusses sentiment among CEOs in the retail industry in this six minute video published on Bloomberg.  (Source

Questions to a NYPD hostage negotiator
. Frank A Bolz Jr. was a founder of the New York Police Department's hostage-negotiation team and has handed around 285 incidents involving airplanes, buses, supermarkets, and banks. His actions have safely released 850 hostages over almost 10 years. In Part 1 and Part 2, Bolz answers reader questions about hostage situations. The NYTimes also ran an article revisiting one of Bolz' most intense hostage situations.  (Source

Chanel pays out $261,000 In counterfeit case. Chanel has been ordered to pay World Tricot 200,000 Euros for an ongoing legal battle between the two companies over copying a design. World Tricot had lost in a court battle in 2009 and was ordered to pay Chanel, but now the Paris Court of Appeal has reversed that decision. World Tricot was originally seeking millions of dollars for breach of contract and counterfeiting. (Source

Walmart employees rip up customer’s money, claim it’s counterfeit. Two Walmart employees who thought a woman was attempting to pass counterfeit bills reportedly took her money and promptly ripped it up. The problem: The customer’s $100 bills were real, and now, roughly two years later, she’s suing the company for subjecting her to such a humiliating situation. "The cashier inspected the $100 bill, turned to another cashier and had a brief discussion, and returned to her register telling the plaintiff her money was 'fake,'" the complaint explains. "The cashier proceeded to rip the $100 bill in half without performing any counterfeit detection tests." Julia Garcia is currently seeking "punitive damages for false imprisonment and intentional infliction of emotional distress." (Source

Teen arrested for shoplifting in Florida the 28th time. The Charlotte County Sheriff's Office arrested an 18-year-old who was suspected of stealing cough medicine from the Punta Gorda Walmart the day before. Deputies identified the suspect after he dropped his wallet while fleeing from store security. According to deputies, a Walmart security officer followed a man who was acting suspiciously in the pharmacy department. The officer witnessed the suspect, later identified as Aaron Matthew Watts, put three boxes of cough syrup in his pants and walk out the front door. When security followed Watts out of the store and confronted him, Watts took off running across the parking lot. While running, Watts allegedly dropped his wallet and lost his hat and flip flops. Watts was located and arrested around 1:45 a.m. Friday. Watts is being held without bond because this is his 28th booking at the Charlotte County Jail. (Source

Woman from Ohio charged with 70 felonies in Alabama gets prison sentence. A 43-year-old Ohio woman pleaded guilty Thursday to a string of 70 felonies committed against a number of south Baldwin County residents. Baldwin County Circuit Judge James Reid sentenced Rhonda Janelle Frazier to a split term of 19 months already served with the remaining 10-year term for each of the four felony categories. Frazier was also given a five-year probation term. Frazier was charged with 56 counts of fraudulent use of a credit card, 12 counts of second-degree forgery, one count of identity theft, and one count of second-degree theft involving a separate victim. (Source

Veteran Jamestown, NY detective resigns from force accused of stealing prescription drugs from evidence. The resignation of a Jamestown police officer suspected of stealing prescription painkillers to feed an addiction may affect an undetermined number of arrests made while the officer was the department's evidence custodian. The resignation of Detective Eric Corey, 39, was announced Friday by Chautauqua County District Attorney David W. Foley. The detective was a 14-year veteran of the department. According to Foley, Corey was in charge of the department's evidence room for approximately 18 months to two years, ending with his reassignment in April. A few weeks ago, Foley said, a confidential informant notified his office that he was solicited by a Jamestown Police Department detective who wanted to buy a prescription painkiller. (Source

Photography store owner and son shot dead at downtown La Crosse, Wisconsin store. Police are investigating the shooting deaths Saturday afternoon of a father and son at May's Photo in downtown La Crosse. The homicides occurred about 2 p.m., roughly the same time a photography class ends and the store closes. Capt. Robert Lawrence of the La Crosse Police Department declined to name the victims, but family members said store owner Paul Petras, 56, and his 19-year-old son, A.J. Petras, were shot to death in the store. (Source

Dollar General Store in west Tulsa scene of armed robbery. Two masked men wearing black clothing and armed with a gun robbed a Dollar General Store at closing time last night. The suspects tossed a cinder block through the glass front door of the business and came inside where two employees were preparing to leave the business for the day. Tulsa Police Sergeant Gary Otterstrom said, "They forced the two employees down on the floor next to the registers up front then emptied the safe of cash and then fled on foot eastbound and then back behind the store." (Source

Clerk steals $70,000 worth of lottery tickets from an Ohio convenience store. The clerk had only been with the store for a few months, yet the owner knew that when she worked, lottery sales skyrocketed. Over her 53 shifts on duty, the owner calculated that she stole nearly $1300 worth of tickets per shift. At this time, there is no way to calculate what she may have won. (Source

Fleeing Robbery suspects of a Dollar General hit a train. An Albany, Georgia trio of suspects came to a quick stop as they ran into a train attempting to elude police. Recovered from the vehicle were bags of merchandise taken from the Dollar General in Albany, Georgia. One suspect attempted to run following the crash, but was quickly apprehended. (Source

Man scams Atlanta Braves out of $76,000 worth of tickets. James Lally is accused of purchasing 1300 tickets with five fraudulent checks, the Atlanta Braves have blocked the tickets on their end, but no one knows how many of the 1300 tickets Lally might have sold to the unsuspecting public. Lally has also been accused of selling nonexistent tickets to NASCAR’s Daytona 500. (Source

Last week's most popular news article --

Best Buy moving 2,000 LP employees to the sales department. In an effort to focus on selling customers more merchandise, along with an increase in customer complaints about having their receipts checked at the door, Best Buy has made the decision to reassign around 2,000 loss prevention employees to the company's sales force. No employees are being fired.  (Source

New England ORC Symposium & Trade Show - September 20, 2012 Worcester, MA - DCU Center


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Know about an event we should feature here?
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NRF Loss Prevention - Executive Summit 2012. Sept. 18-19, 2012. Hyatt Regency Schaumburg - Chicago, IL

Watch for our article the day after each event!

CLEAR's 3rd Annual Training Conference, Dallas, TX. Sept. 18-20, 2012. Learn more here.

New England ORC Symposium & Trade Show - September 20, 2012 Worcester, MA - DCU Center

8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL

Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit

2012 Thought Challenge Awards Committee

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

eBay News

eBay Investigators Support a Large Scale Counterfeit Case That Leads to Federal Charges

eBay Global Asset Protection team supported a long-term investigation into alleged sale of counterfeit electronic goods leads to arrest of Boston man on Federal criminal charges that could land him in Federal prison for up to 20 years. The suspect was charged in Boston Federal Court with trafficking in counterfeit goods and mail fraud. Between 2007 and 2011, the Information alleges that the suspect sold a variety of counterfeit electronics under a brand name called "eMartCentral" through eBay or his website. The goods, such as memory sticks or batteries, were purchased from Chinese manufacturers that did not have approval to produce items that bore the logo of Sony or another major brand name. The suspect also allegedly bought items with no logos and then applied labels himself before shipping them. He faces up to $250,000 in fines and a maximum of 20 years in prison if convicted. The case is being prosecuted by Assistant U.S. Attorneys Amy Harman Burkart and Scott L. Garland of Ortiz’s Cybercrime Unit. Click here for full article.

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ORC News - Sponsored by Universal Survellience Systems

Pasco County, Florida Kmart store burglarized as one thief remained in the store after closing. Claude Jay Swick and his accomplice had it all planned. His partner hid in a Kmart after it closed Saturday. When everybody left for the night, he maneuvered $6,000 worth of merchandise, including laptops and big-screen TVs, to the back of the store. Around 1 a.m. Sunday, he called Swick, 45, investigators said, who pulled up to the back of the store with a U-Haul truck. Neither realized the store manager was still there. The manager saw someone lurking in the store and called for help, Pasco County deputies said. When the deputies arrived, Swick was pulling away from the store. Swick, who lives in Spring Hill, tried to get away, but in his haste, he crashed and rolled the truck over on Beacon Woods Drive before running. He was soon caught with the help of a police dog, deputies said. (Source

Allentown Walmart nabs 3 electronic thieves with over $5000 of electronics. Three Allentown residents were apprehended and now face multiple charges for thefts that occurred during many visits to Walmart, stealing $5690 in merchandise in August. Two of the adults were arraigned on felony retail theft charges. (Source

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Vendor Spotlight

Checkpoint - Helping Retailers Gwo ProfitablyCheckpoint Systems chosen by Tesco to implement EAS technology to improve products on-shelf availability

New strategic initiative to enhance open merchandising and improve consumers' shopping experience

THOROFARE, N.J. – September, 12, 2012 – Checkpoint Systems, Inc., (NYSE:CKP), a leading global supplier of EAS solutions, merchandise visibility and apparel labelling solutions for the retail industry and its supply chain, today announced that it has been chosen by Tesco to implement a global EAS programme to improve on- shelf availability of products, open merchandising and consumer shopping experience.

Having successfully installed EVOLVE ECO in 1,250 Tesco Express Stores last year, Checkpoint has been asked to fast track the roll-out its advanced RF solutions in over 900 of the retailer's large store formats Extra, Superstore and Metro stores over the next few months, replacing the existing acousto-magnetic technology.

As part of the programme, Tesco is upgrading their systems with the latest EAS technology by installing Checkpoint’s EVOLVE ECO, high- performance, energy-lean RF-EAS systems across Tesco’s entire estate in the UK. EVOLVE ECO antennas provide energy savings of up to 75 percent over existing competitive solutions, helping Tesco reduce its operational costs and carbon footprint. The UK installation will be completed ahead of Christmas.

George Babich, Interim Chief Executive Officer and President Checkpoint Systems, welcomed the partnership and commented: "We are excited to be partnering with one of the world’s leading retailers and support its continuous quest to improve on shelf availability and enhance shoppers’ experience. With this roll-out, Tesco now has Checkpoint solutions installed throughout the whole of the UK as well as North America and Asia."

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Annabel Lemetais
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Communications Manager
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Dept Mgr Store LP & Safety Lowe's Douglasville, GA Lowe's
Area Mgr - AP All Facilities Sutherland, VA Walmart
Market AP Mgr Sam's Club Gastonia, NC Walmart
Asset Protection Mgr Sam's G1 Warren, OH Walmart
AP Mgr in Training Walmart Oakdale, LA Walmart
AP Mgr in Training Walmart Emporia, VA Walmart
AP Mgr in Training Walmart Orem, UT Walmart
AP Mgr in Training Walmart Blair, NE Walmart
Loss Prevention Mgr Macy's Hillsboro, OR Macy's
Loss Prevention Mgr Dept of Social & Health Services Olympia, WA Washington State
Loss Prevention Mgr Lord & Taylor Bayshore, NY Lord & Taylor
Loss Prevention Mgr Forever 21 Los Angeles, CA Forever 21
Sr LP Agent Herberger's Bemidji, MN The Bon-Ton Stores, Inc.
Sr LP Agent Herberger's Kearney, NE The Bon-Ton Stores, Inc.
Sr LP Agent Younkers Coralville, IA The Bon-Ton Stores, Inc.
Regional AP Mgr Toys "R" Us San Diego, CA Monster
District LP Mgr Sears Forth Worth, TX Sears Holdings Corp.
District LP Mgr Sears Houston, TX Sears Holdings Corp.
Loss Prevention Mgr Kmart Enola, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Miami, FL Sears Holdings Corp.
Loss Prevention Mgr Kmart Clinton, MD Sears Holdings Corp.
Loss Prevention Mgr Kmart Dalton, GA Sears Holdings Corp.
Loss Prevention Mgr Kmart Duluth, MN Sears Holdings Corp.
Loss Prevention Mgr Sears Montgomery, AL Sears Holdings Corp.
Loss Prevention Mgr Sears Manassas, VA Sears Holdings Corp.
Loss Prevention Mgr Sears Manassas, VA Sears Holdings Corp.
LP Mgr (In Training/Bench) Sears Fresno, CA Sears Holdings Corp.
Sr Investigator - ORC The TJX Companies, Inc.
Dallas, TX The TJX Companies, Inc.

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Get Complainers Off Your Back: 5 Tricks In an ideal world, people would spend more time solving problems than kvetching about them. But the real world, unfortunately, contains many people who would rather complain than take action. Complainers don't just waste their own time; they also consume the time of others who end up listening to their complaints. Here's a step-by-step method to solve the problem. (Back on track)

Is Promoting Employees a Bad Thing? The Washington Post recently reported on a growing trend in big businesses and government agencies -- apparently they're more frequently "hiring" from within. The Post's take on this was negative, focusing on the lack of job opportunities this creates for executives seeking new positions. While that may well be a valid point, hiring from within can also be considered a smart move. (It makes sense)
Last week's most popular articles--

Already a Decent Speaker? Here Are 5 Expert Tips Last Friday the Daily published an article on eight steps to make a great speech. Every great leader must be adept at making presentations. Here are five advance tips that go beyond those previous eight. These will make your presentation that much more memorable. (Perfect your presentation)

How Do I Network When I Don't Know Anyone? A Guide to Working the Room Everybody has been there before. You walk into a networking event, industry professionals meeting, or social hour and don't know anybody there. For some, it wouldn't be much of a problem because it's an adventure to meet new people and make connections, but that's not the case for most. Networking can be awkward. (What's a person to do?)

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Perception becomes reality slowly on a macro level and it's difficult to change it if it's incorrect or doesn't portray the truth. It's the same reason law enforcement separates witnesses to ensure clarity and truth. The group mind becomes influenced by opinion and agendas and distorts the true reality. One can only rely on daily vigilance based on doing what's right to hopefully impact the individuals one works with on a daily basis to carry the experience forward and be witness to what is right.

Just a Thought,
Gus Downing

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