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September 13, 2012 SUBSCRIBE

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NRF Loss Prevention - Executive Summit 2012. Sept. 18-19, 2012. Hyatt Regency Schaumburg - Chicago, IL
Thought Challenge

"Oh thank heaven" for 7-Eleven
7-Eleven donates $300,000 to Dallas Police Department

By Katie Tuttle
Content Manager

In a continued effort to support local law enforcement, convenience store 7-Eleven announced yesterday that it is donating $300,000 to the Dallas Police Department.

The money will be used to purchase security cameras, three-wheeled community patrol vehicles (T3s), bait cars, mobile license plate readers, and other technology for the Safer Dallas Better Dallas initiative.

According to the organization's website, the mission of Safer Dallas Better Dallas is "to protect our citizens from becoming victims of crime and to engage them in a partnership with Dallas Police, to support the efforts of our Dallas police officers, and to make Dallas America’s safest big city."

7-Eleven's donation will be used for two specific TAAG (Targeted Area Action Grids) areas of Dallas: the Ross-Bennett area and the Five Points neighborhood.

"The two TAAG areas that we’re sponsoring are both very close to our offices," said Mark Stinde, 7-Eleven vice president of asset protection. "Ross-Bennett is basically in our back yard and the Five Points TAAG area is a short distance from us. If we’re going to support, we have to support what’s close to where we do business."

Along with announcing their gift to the DPD, 7-Eleven's President and CEO Joe DePinto also announced on Wednesday a plan for the Corporation to invest $40 million nationwide in new security and surveillance systems for all 7-Eleven stores in the U.S. These systems are designed to further enhance customer, employee, and store safety.

"In short, this new system will allow 7-Eleven and its franchisees to remotely view their store and quickly recall footage from multiple angles," DePinto said. "More importantly, local law enforcement agencies can view footage remotely without having to go to a store to secure a videotape should wrongdoing occur."

Wednesday’s gift isn’t the first time 7-Eleven has shown support for the Dallas Police Department this year. In March 7-Eleven donated four T3s to increase the DPD’s fleet to eight. Yesterday’s gift from 7-Eleven is the first step towards a $3 million goal to help fight crime in all of Dallas’ 27 TAAG areas. According to the DPD, these 27 areas represent six percent of Dallas and 36 percent of its total crime.

"As we grow the city, we need private partnership in strategic areas that are important," Dallas Mayor Mike Rawlings said back in March. "Downtown's growth is important."

This time around, the mayor sent out a challenge to other retailers in the area.

"I'm calling on all corporations to step up and say, 'How can we do our part?'" said Rawlings. "Anybody who's a retailer out there, pitch in, come on board."

Stinde agreed with Rawlings' statement, adding that he plans to reach out to some of the key retailers in the area to ask for their help directly.

"Just like we are often the extension of law enforcement in communities as we work together, the same goes for law enforcement being an extension of how we prevent loss in our stores," Stinde said. "As you think about ways that you can urge your organization to become involved, this effort not only helps to make our community safe but it also creates an environment that’s going to help us accomplish our goals and improve loss numbers in our stores."

If you want to help support this fantastic effort contact Mark Stinde, VP of AP, 7-Eleven.


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NRF Loss Prevention - Executive Summit 2012. Sept. 18-19, 2012. Hyatt Regency Schaumburg - Chicago, IL

Watch for our article the day after each event!

CLEAR's 3rd Annual Training Conference, Dallas, TX. Sept. 18-20, 2012. Learn more here.

New England ORC Symposium & Trade Show - September 20, 2012 Worcester, MA - DCU Center

8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL

Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit

2012 Thought Challenge Awards Committee

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

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News Brief - Sponsored by WG Security Products

Verisk Crime Analytics helps Canadian insurers and their policyholders combat cargo and heavy equipment crime. Verisk Crime Analytics announced today the launch of national information sharing systems designed to help Canadian insurers and their policyholders combat the growing problems of cargo and heavy equipment theft. The CargoNet and National Equipment Register (NER) divisions of Verisk Crime Analytics are already supported by a number of leading Canadian insurers and fleets. Canadian law enforcement agencies have also expressed strong interest in using these services to assist in cargo and equipment theft investigations. (Source

36 percent of retailers surveyed plan on increasing holiday hiring over last year and 57 percent plan to keep levels consistent. According to the firm, 75 percent of the retailers who participated in a holiday survey said their sales would be higher this year. "Retailers are betting that 2012 is going to be a great holiday season," said Craig Rowley, VP and global practice leader for Hay Group’s retail practice. (Source

Rumor is - new iPhone 5 will have fingerprint biometric scanning technology - a game changer for smartphone security
. It remains to be seen whether or not the iPhone 5 will actually incorporate the AuthenTec fingerprint sensors. It's possible that Apple is planning to build the technology into future iPhones, iPads, and Macs, but, if Apple does use fingerprint scanning technology to lock the iPhone 5, it would be a great step in the right direction for smartphone security. (Source

On the retail front - Ritz Camera is done - Talbots is back with a new management team and looking strong - and Abercrombie & Fitch hired a firm to possibly manage a buy out or sale of the company. Retail just keeps changing everyday!

Sears Holdings Corp.'s spin-off of Sears Hometown & Outlet Stores Inc goes well yesterday
. With 1,238 stores and net income of $33.1M for fiscal 2011 on sales of about $2.34B, the new company is well positioned. Sears Chairman Edward Lampert's ESL Investments Inc. owns a majority stake in the new entity called Sears Hometown & Outlet Stores Inc. Of interesting note is that a former LP executive, Will Powel, was running the retailer prior to its spin-off and another former LP executive was helping him in the operations side. (Source

Retail industry leads in website vulnerability over all other industries - by far
! Says the most recent WhiteHat Security Website Statistics Report, "with an average of 121 serious vulnerabilities identified per website" annually, significantly higher than that of the runner-up insurance industry (92) or of No. 3 information technology (85). At the low end of the spectrum was the banking industry, with an average of 17 such vulnerabilities. (Source

Two of the 23 busted in nationwide crackdown of Nike counterfeit ring plead guilty
. Having busted the Chinese suppliers, a husband-wife duo, here in the states, authorities were able to break up a national network of suspects ordering and buying the counterfeit illegal sneakers from China and selling them in their stores. The network of stores stretched from Dallas to Buffalo to NYC and and included 21 suspects. To date, 20 of the defendants have been convicted. The two pleading guilty this week were in fact the two Chinese suppliers busted in 2007 and represent the end of this operation. They'll be sentenced on Jan. 24th, 2013 and face five years in prison and a fine of $250,000. They've already forfeited a bank account of $600,000. (Source

Even in Saudi Arabia counterfeiting is having a huge impact, costing their economy over $1B US in GDP in the last two years alone
. As an emerging market they've only recently started to step up their anti-counterfeiting efforts in the last few years and arrested their first Saudi trader of pirated goods "some time ago," jailed him for 10 days, and fined him $40,000 US. A source said that Saudi Arabia had become a hotspot for counterfeit goods because of its growing stature as a business hub, adding that there had been large seizures of fake products. The Ministry of Culture and Information has coordinated with the Business Software Alliance (BSA) and the Arabian Anti-Piracy Alliance to stamp out counterfeiting or piracy. Saudi customs officers underwent a three-day training over the weekend at the Customs Training Center in Riyadh in a move to step up the campaign against counterfeit products. (Source

18 JFK Airport Employees and Security guards arrested for the theft of tiny booze bottles in what is believed to be a smuggling ring that stole $20M in alcohol over several years. Authorities say that over the past five months, workers at New York's Kennedy airport stole 100K mini liquor bottles and duty-free items such as larger bottles of liquor, perfume and cigarettes, all valued at around $750K. The 18 employees were arrested Wednesday on charges including larceny and possession of stolen property. Fifteen are current or former truck drivers for LSG Sky Chefs, an airline catering company owned by Lufthansa that serves as a subcontractor to American Airlines. The other three are security guards. Queens District Attorney Richard Brown says they stole more than $750K worth of liquor and other items. He says a search warrant at the home of one retired truck driver turned up more than 500 garbage bags filled with mini liquor bottles. The arrests came after a five-month investigation dubbed Operation Last Call. (Source (Source

Zales Outlet Store violent smash & grab robbery in Houston, TX. Eyewitnesses say the robbers were in and out of the store within two minutes. The video of the robbery was just released, and investigators hope someone will recognize the suspects. A male employee is forced to the floor and stays quiet against the wall during the crime while three masked men tear through the display cases. One leaps over the case as the robbery gets underway while another points a gun at a female employee. The store is back up and running, but last Saturday yellow tape surrounded the store and inside investigators were collecting evidence and surveying the damage. (Source

Man busted for shoplifting at Kmart, following the theft of a $15,000 bank deposit from McDonald’s. Police say that if the 17 year old male and his 20 year old girlfriend would have been smart to lay low, they may have gotten away with the bank deposit theft. Ben Hart was not really thinking that way, so a few days following the theft of a bank deposit from an employee in the McDonalds parking lot, he decided to go shoplifting at Kmart and got caught, and he also had a very large sum of cash in his pocket. Police tied his girlfriend to the case because she had recently been fired from the McDonald’s; both are now facing felony charges. (Source

Overnight break-in cost Downtown Philadelphia retailer $21,000 in clothing. The Tag Clothing Store located in the Manayunk section of downtown was broken into using a sledgehammer to smash out the front store window. Thieves got away with 100 pairs of jeans valued at $200 each and approximately 20 mens and womens shirts valued at $90 each. Police are collecting blood evidence; the thieves apparently cut themselves as they entered the store. This is the first burglary at the Tag Store this year; they were hit twice last year. (Source

True Religion employee busted with $1000 in gift cards, reveals plot to defraud store of $20,000. A White Plains, NY associate of the True Religion store was busted for attempting to use two stolen $500 gift cards. True Religion Loss Prevention says that this was part of a larger case involving the former store manager. (Source

New Jersey Pharmacist opens fire on would be thief. The Pharmacist, who happened to be a 14 year army veteran surprised the armed thief as he pulled his gun from behind the counter. The thief had demanded painkillers including OxyContin, but left in a hurry empty handed as the Pharmacist took five shots at him. (Sourec

Indiana gun thief gets away with 23 handguns. The suspect worked alone but quickly made off with 23 handguns from the Angler Bait and Tackle shop in Hudson, Indiana. Smashing out the showcase the thief was in and out of the store in less than two minutes. The ATF, Bureau of Alcohol, Tobacco, Firearms and Explosives, is working with the Steuben County Sheriff's Department offering a $5,000 reward for information leading to an arrest and conviction, The National Shooting Sports Foundation (NSSF) of Newton Connecticut has announced that they will match the $5000 reward. (Source

Quarterly Same Store Sales Results

Pier 1 Imports Q2 up 6.7% with total sales up 8.3%

New England ORC Symposium & Trade Show - September 20, 2012 Worcester, MA - DCU Center

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Miami to Melbourne theft ring based in Miami involving a larger group of women may be hitting your stores - here's a photo of one Police believe they're hitting stores with stolen credit cards and causing distractions to steal purses and wallets. The thieves then use the stolen credit cards to obtain thousands of dollars in merchandise. Police say the group is operating out of south Broward or north Miami-Dade county, adding that the crimes have stretched from Delray Beach all the way to Melbourne. If you know the suspect or have any information you are asked to call Detective Gary Ferreri at (561) 243-7868. You can also call Palm Beach County Crime Stoppers at 800-458-8477 with any additional tips. Authorities also would like any information on the ownership of a small silver four-door vehicle that could be linked to the case. (Source

ORC gang of 4 women busted in the Dungannon area of the UK. A 29-year-old, a 28-year-old and another 27-year-old were all arrested on suspicion of theft on Wednesday (September 12) in the grounds of a retail park on Sedan Avenue in Omagh. They recovered a "substantial quantity of clothing and are continuing the investigation. (Source


8:30 a.m. Registration – Breakfast – Vendor Visits
1:00 p.m. Gus Downing
Downing & Downing Inc., the D & D Daily and LPNN
9:00 a.m. Opening Business:
Kevin Plante, Staples/RAM Loss Prevention Committee Chair
Master of Ceremonies
1:15 p.m. Keynote Address:
Chief Raymond Schultz, Albuquerque Police Department
Karen Fischer, Albuquerque’s Strategic Support Division Manager
9:10 a.m. Opening Session:
Joe LaRocca, RetaiLPartners
2:30 p.m. Third Session:
Gene Smith, Loss Prevention Foundation
10:00 a.m. Vendor Visits 3:30 p.m. Vendor Visits
10:25 a.m. First Session:
Lisa LaBruno,
Retail Industry Leaders Association (RILA)
3:50 p.m. Fourth Session: Connections to Crime via Coupons
Jim Carroll, Staples
Elie Chemaly, Staples
11:05 a.m. Second Session: Law Enforcement and Retailers Partner to Combat ORC
John Dell’Anno, Wegmans Food Markets
Shaun Frank, Wegmans Food Markets
Tyler Barrus, Monroe County Sheriff’s Department
4:45 p.m. Raffle Drawing & Wrap Up
12:00 p.m. Lunch – Vendor Visits

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
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Vendor Spotlight
Axis Communications

Axis Introduces Affordably-Priced Wide-Angle, 3MP, 1080p HDTV Fixed Dome Camera

 AXIS M3006-V mini dome with a 134° view, edge storage and digital PTZ is perfect for price-sensitive markets that desire maximum performance

CHELMSFORD, Mass. – ASIS International Booth #2622 – September 10, 2012 – Axis Communications, the global market leader in network video, today presents a competitively priced 3-megapixel / 1080p HDTV, vandal- and dust-resistant fixed mini dome camera with a wide-angle view. The easy-to-install indoor AXIS M3006-V Network Camera with multiple colored skins and edge storage support has been designed to meet video surveillance needs of price-sensitive markets such as retail, banking, hospitality, education and office environments.

AXIS M3006-V provides a standard wide viewing angle of 134° to place more pixels on target. For instance, when installed near an inside corner of a store, it offers complete coverage by enabling viewers to observe the shelves on either side of the camera. Other viewing angles can be achieved through optional accessory lenses.

AXIS M3006-V also supports digital pan/tilt/zoom, which can be used as a "digital varifocal" lens that allows the angle of view to be adjusted remotely after installation. The camera’s digital PTZ together with support for multi-view streaming (H.264 or Motion JPEG), enables different areas of a scene to be cropped from the full view and streamed simultaneously for viewing or recording – simulating several virtual cameras to help minimize bit rate and storage needs.

AXIS M3006-V comes with an attached 6½ ft. network cable and supports Power over Ethernet (IEEE 802.3af), which eliminates the need for additional power cables and reduces installation time and cost. To further reduce installation time, the camera comes pre-focused out of the box. Additionally, to enable the camera to better blend in with the end-customer’s environment, optional black and white colored skins are available for purchase.

Thanks to a 3-axis camera angle adjustment, AXIS M3006-V can be mounted on walls or ceilings and the direction of the camera can be easily adjusted. The camera also supports Axis’ Corridor Format, enabling a 9:16 aspect ratio video stream to optimize coverage of vertically-oriented areas such as hallways, stairwells or retail store aisles.

"The newest camera in the AXIS M30 Series is Axis’ most competitively priced multi-megapixel fixed dome and offers a unique angle for video surveillance," said Fredrik Nilsson, general manager, Axis Communications, Inc. "We expect that our end-customers in the retail, banking, education and small business markets will be quick to take advantage of the vandal-resistant and affordable AXIS M30 Series."

AXIS M3006-V offers substantial support for the installation of intelligent video applications through the AXIS Camera Application Platform, and the built-in microSDHC card slot on AXIS M3006-V enables several days of HDTV recording to be stored locally. When local in-camera storage is used together with the free AXIS Camera Companion software client, users have an affordable and easy way to remotely view and manage video from up to 16 cameras.

AXIS M3006-V is supported by other video management software, including AXIS Camera Station and third-party applications through Axis’ Application Development Partner program. For multi-site installations, the camera supports AXIS Video Hosting System with One-Click Camera connection and the ONVIF specification for interoperability of network video products.

AXIS M3006-V will be part of the affordable AXIS M30 Series of vandal-resistant fixed mini dome cameras and has a suggested retail price of $499. It is expected to be available for order in Q4 2012. For photos and other resources, please visit


Matt Flanagan
fama PR, Inc.

Domenic Locapo
Axis Communications Inc.

Axis Communications

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Anthony Aloisio, CFI was named Corporate Manager - AP Resources for The Home Depot.
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Your self-evaluation is probably the most important document you'll write all year and it requires a degree of self-reflection and openness that, if done correctly, thoroughly, realistically and written well, will in actuality garner more respect than virtually anything else you can do. However, it's also a double-edged sword that mandates your adherence and constant effort to reach your written objectives and goals. The problem is that while most are rather open about their areas of improvement, very few actually quantify what they are going to do to improve and set specific goals that are realistically obtainable. The first step may be in just approaching and completing the reviews of your direct reports first and doing them with the same intensity and focus as you do yours. This step gets you in the game so to speak and allows you to tie yours into your teams and also may just give you some feedback you need to hear.

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