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August 30, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team

Watch for our article the day after each event!

September 8, 2011
NRF-Investigator's Network Meeting
San Bruno, CA



5th Annual
Crime Symposium & Trade Show

Wednesday, Sept 21, 2011
8:30am - 5:00pm

Hilton Garden Inn
35 Major Taylor Blvd
Worcester, MA



co-hosted by
Universal Surveillance Systems

CLEAR/Coalition of Law Enforcement and Retail

2nd Annual Training Conference

October 4-6, 2011
Peppermill Resort/Casino
Reno Nevada



Albuquerque Retail Assets Protection Association (ARAPA)
is hosting their

2nd Annual
Southwest ORC Conference

Albuquerque Convention Center

October 13, 2011

and the cost is free

Additional information including conference topics can be found at the
link below


Washington State ORC ALLIANCE


1st Annual
Training Conference

Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA



LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)
to develop and test leading-edge product protection solutions

Know about an event we should feature here? Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report 

Women in LP Caucus
Mentor Program
Register Here


Coming soon ...
Canadian Push Series


LPRC 2011 Impact Conference

October 10-12, 2011

Office Depot Headquarters
Boca Raton, FL



Hurricane Irene Impact –

Hurricane Irene is estimated to cost $20 to $25 billion in lost retail sales and 80 million lost customers (Source

Food Lion grocery stores still have 50 stores closed because of Hurricane Irene and at one point had 350 closed due to power outages.  (Source

Together Home Depot and Lowes sent over 1,000 trucks to stores in the hurricane zone and some of their vendors were asked to ship items like plywood and water directly to the stores.  Analysts expect both chains to receive a 1% bump in their third-quarter results as a result of Hurricane Irene sales.  (Source

Updated figures released by federal officials on Monday showed 6,500 cell towers and sites were damaged or disrupted as a result of Hurricane Irene.
That number includes about 44% of all cell sites in Vermont, which suffered massive flooding that cut off dozens of towns.  (Source

Three million in 13 states remain without power along the Eastern Seaboard and 40 lives were lost
.  (Source Associated Press)


Special Report:

WikiLeaks cables show Apple's actual counterfeit security team internal documents detailing their struggle and battle with counterfeiting in China!

"Apple was slow to act against the booming counterfeit industry in China and other Asian countries, according to cables obtained by WikiLeaks.  The technology giant eventually organized a team in March 2008 to curtail the explosion of knockoff iPods and iPhones, according to an electronic memo from the Beijing embassy dated September 2008.  Yet, three years after Apple moved to crack down on widespread counterfeiting and put pressure on China, progress has been slow. Gadget piracy isn't a high priority for the Chinese government, the U.S. reports and experts say.

Members of Apple's recently formed global security team were recruited from Pfizer after they executed a series of crackdowns on counterfeit Viagra production in Asia, the report says.  John Theriault, formerly Pfizer's security chief and, before that, a special agent for the Federal Bureau of Investigation, leads Apple's global security unit. Don Shruhan, who worked for Theriault at Pfizer, is now a director on Apple's security team in Hong Kong.  Shruhan told the Beijing embassy official that his group at Pfizer spent five years planning raids on counterfeit drug rings, the cable says. He said he's "afraid" of the volume of imitation Apple products being produced in China and about the inexperience of Apple's lawyers in dealing with Chinese authorities, the report says.

An Apple spokeswoman declined to comment. A Pfizer spokeswoman, who declined to comment on personnel matters, said the company has a strong global security team to handle the increase in counterfeit medicine worldwide.  WikiLeaks, a group that publishes private government documents, posted tens of thousands of previously unreleased U.S. diplomatic cables last week. The reports from the Beijing embassy detailing Apple's piracy crackdown were unclassified, but many were described as "sensitive" and "not for Internet distribution."

In December, Apple said it removed an application from its mobile store that let people browse WikiLeaks documents from their iPhones "because it violated developer guidelines." The company suggested that the app broke laws or could be harmful to people, but many free-speech advocates cried censorship, as they have in the past when Apple has pulled apps.  The fresh WikiLeaks documents shed new light on Apple's struggles with intellectual-property theft in China, but the subject hasn't completely flown under the radar.

Last month, international news media were rapt after discovering that China is home not only to fake Apple gadgets, but also to imitation Apple stores which had many of Apple's signatures. The Chinese government ordered two of the five unofficial stores to close because they had not secured proper business permits, but a spokesman for China's Kunming government defended the others, saying they sell authentic Apple merchandise, according to Reuters.  Apple owns and operates four stores in China. The three in Beijing and the one in Shanghai are Apple's highest trafficked and top grossing stores in the world, Peter Oppenheimer, Apple's financial chief, said in an earnings call in January.  But the hunger for Apple products is insatiable there. That's why stores have begun to sell the products without Apple's permission, while others are hawking cheaper, lower-quality gadgets that are aesthetically similar and bear the chic Apple logo.

China's Guangdong province, the country's most populous region, has become a hub for manufacturing and selling of counterfeit Apple products, two of the newly surfaced cables say. The Foxconn Technology Group, which assembles products for Apple, operates factories in Guangdong.  Workers typically smuggle parts from the facilities in order to make replicas, said Lilach Nachum, an international business professor for Baruch College in New York who travels frequently to Asia. It's the cost of doing business in China, where many American companies go for inexpensive labor and efficient industrial plants, she said.  "Not to go to China is not really an option," Nachum said. "Companies cannot afford to do that.  No one can afford to do that."

China's counterfeiting ring is responsible for supplying India with fake Apple products, the 2008 cable says.  In raids, Indian officials uncovered shipments that had moved from China through Hong Kong, the report says.

Apple's early plans to go after counterfeiters, according to a cable, involved first targeting offending retailers and street vendors; next, Apple would work with police to raid manufacturing facilities; and finally, the company would pursue online resellers.  The plans closely resemble Pfizer's successful strategy, the cable says, citing Shruhan, the Apple director.  "Shruhan said that low-profile retail raids are a good option for Apple, a company that wants to stay away from too much publicity surrounding this issue," the cable says.  Theriault, Shruhan's boss, briefed Steve Jobs, then CEO, on the plans in 2008, the cable says.

But Apple is having limited success.  In countless stores and at tables setup on streets, merchants purporting to sell iPods, iPhones and iPads at deeply discounted prices are prevalent, said Wini Chen, a student in San Francisco who recently returned from studying abroad in Beijing.  "They'll say, 'Yeah, we have iPad.  We'll give you a really good deal'," Chen recalled from her shopping trips. "If I really want to buy a knockoff Apple product, I could probably do that in 15 minutes."

Chinese officials readily cooperated with pharmaceutical companies on their raids, but that hasn't translated to software, as Microsoft has discovered, or electronics, as Apple is learning, said Nachum, the professor. Whereas a defective pill could cause sickness or death, a shoddy iPod has less dire consequences.  Apple had planned to strengthen its case with the government by arguing that defective batteries could blow up and injure people, and that lost tax revenue could have a significant economic impact, the cable says.  The arguments weren't very effective.  China's government declined to investigate a facility in March 2009 that was manufacturing imitation Apple laptops because it threatened local jobs, says a cable dated April 2009.  A different arm of China's government scrapped plans for a raid on an electronics mall in the Guangdong province because it could have driven away shoppers, the cable says. 

WikiLeaks and Anonymous are out there watching and waiting
and who they target next is anyone's guess.   Leave it to say that as Loss Prevention executives, we have a responsibility to make sure our organizations and our information is protected.  From making political donations – taking stands on certain issues – profiling – facial recognition – any sensitive information has the risk of being WikiLeaked, especially from disgruntled former or current employees.  Have you tightened up your information channels and controls on departing employees recently? And are you monitoring your corporate employee population for signs of possible leaks? 

Who'll be the next WikiLeaked?

According to a new survey, the debit card is now the preferred payment method, beating cash, credit cards and checks.  However, the suggestion now is not to use them in restaurants as they are the biggest risk in the market place.  And given the daily news of skimming activity, they rank first with gas stations being in second place.  The point is that the consumer debit cards are harder to recoup losses from then credit cards.  Interestingly, what's become the number one payment method has also become the #1 risk.  (Source

Saks Fifth Avenue is opening 5 more Off 5TH's outlet stores and expanding that business channel. 
Opening in Merrimack, NH, Syracuse, NY, Livermore, Calif., Grand Prairie, Texas, and Nashville, Tenn. outlet centers.  Couple this with Bloomingdales push into the outlet business and you've got some high-enders growing.  The outlets did well during the recession and continue to show small growth opportunities.  (Source

The first of its kind in the U.S. – Mississippi's Intellectual Property Crime Center website to help recognize and report counterfeit goods for the consumers with a secure section for law enforcement.  The National White Collar Crime Center, a training project funded by the U.S. Justice Department, helped develop the website and law enforcement database.  (Source

Smartphone virus that records and saves a user's private conversation has recently emerged and can be uploaded to a remote server where it becomes available to thieves and hackers.  As mini-computers, they lack the essential security components that protect users from malware attacks.  Tips – Lock your phone – Use only secure networks – Only install trusted apps – Log out – Get mobile security software – Keep the default factory settings – Beware of unknown texts.  (Source

DSW 2Q reports same store sales up 12.3% with revenue up 15%
Dollar General 2Q reports same store sales up 5.9% with revenue up 11%
Winn-Dixie 4Q reports same store sales up 3.2%
Tops 2Q reports same store sales down 1%
Barnes & Noble 1Q reports same store sales down 1.8% with revenue up 2%

The Main Street Fairness Act, web-based sales tax law, will be a hot subject when Congress returns from recess on Sept. 6th.  Losses from not collecting state and local sales taxes from Internet purchases will expand from $8.6 billion in 2010 to $11.4 billion in 2012, according to a University of Tennessee study.  (Source

Three weeks after
Facebook launched a bug bounty program that pays Web hackers cash for finding flaws with its website, Facebook said it has paid out more than US$40,000 in rewards.  (Source

Flash Mob News –

The Flash Mob response of shutting down cell service by San Francisco's Bay Area Transit (BART) a few weeks ago to stop protesters from organizing and creating a "civil disturbance" and to "ensure safety" may result in an FCC ruling that could have long-term impact on this technique.  An emergency petition filed by a number of digital rights groups asks the FCC to rule immediately so that other government agencies don't try to copy BART's tactics.  BART appears ready to shut down mobile phone service again for similar reasons, the groups said.  "The petition isn't really about punishing BART so much as making sure that this sort of problem won't arise in the future," Siy said. "We hope that the FCC will clarify for other local authorities around the country that shutting off cell service isn't just a bad idea, it's also against the law.  BART's actions are a violation of established U.S. law, "plain and simple," Siy said. The Communications Act says telephone carriers and their agents cannot "discontinue, reduce, or impair service to a community, or part of a community" without FCC approval.  (Source

As a result of the recent 7-11, well publicized, Mob theft incident in Montgomery County, Md., lawmakers are considering introducing legislation that specifically addresses crimes committed as part of a mob.  Officials declined to label the Germantown incident, which lasted just about a minute and was captured on surveillance video, a "flash mob" because it was not organized online or via social networking.  "This was not organized by a tweet [or on] Facebook," Montgomery County State's Attorney John McCarthy said. "It was something more dynamic and occurred on the walk from the bus station to the 7-Eleven."  In addition to the possibility of a new mob law, police say a youth curfew, which is already under discussion by the County Council, may have prevented the incident.  (Source

The Consumer Confidence Index drops 15 points in August the lowest since April 2009.  (Source Associated Press)

Reading the Daily pays off – One U.S. retailer was reading the Daily's reports during the UK riots and learned about the old law in the UK that allows retailers to file for their losses due to looting with the local police and recoup their losses.  They alerted corporate counsel and started the process.  We at the Daily appreciate hearing this story and stay committed to our mission of – Educating – Informing & Instilling a Sense of Community for the Loss Prevention & Safety executives of North America.

National Preparedness Month Coalition
September 2011
Join forces with the NRF and FEMA on this important mission





Job Opening




District Asset Protection Specialist Winn-Dixie Mobile, AL Winn-Dixie
Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Director of Safety Confidential Chicago, IL Downing & Downing
Director of Loss Prevention Confidential Boston, MA Downing & Downing
Director of Loss Prevention Confidential Dallas, TX Downing & Downing
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr

Sears Holdings/Kmart Miami, FL Sears Holdings Corp
Regional LP Mgr Body Shops of America Jacksonville, FL WorkInRetail
Mgr, LP Operations Sears Holdings/Corp. Hoffman Estates, IL Sears Holdings Corp
District LP Mgr Vail Resorts Vail, CO HospitalityJobSite
AP Business Partner Target Los Angeles, CA Target
Market AP Mgr 6 Wal-Mart Fayetteville, AR Wal-Mart
Regional LP Mgr CVS Oakland, CA CVS
Regional LP Mgr CVS Philadelphia, PA CVS
Loss Prevention Mgr Sears Holdings/Sears Leominster, MA Sears Holdings Corp

District LP Mgr

National Stores, Inc. El Paso, TX Indeed
District LP Mgr National Stores, Inc. San Antonio, TX Indeed
Store LP and Safety Mgr Lowes Cromwell, CT Lowes
District LP Mgr Marshalls Towson, MD TJX
District LP Mgr TJ Maxx Seabrook, NH TJX
District LP Mgr TJ Maxx Virginia Beach, VA TJX
District LP Mgr TJ Maxx Norwalk, CT TJX
AP Business Partner Global Intelligence Target Pittsburgh, PA Target
Loss Prevention Mgr Macy's Promenade Bolingbrook, IL Macy's


George Norris has been named Territory Director of Loss Prevention at Burlington Coat Factory.
Brad Holderread was named District Loss Prevention Manager for A'GACI.
Holly DeArmond has been named Area Loss Prevention Manager at Ross Stores.

Post Your New Job or Promotion! Click Here


"Adding Value" to your company every day is a difficult task because it requires you to stay focused and push beyond what's merely expected of you.  Oftentimes just doing your job isn't enough even though there are days when that's even difficult to accomplish.  But to truly be viewed as "adding value" to your company, doing what's expected probably won't get you there.  To even have that phrase mentioned about your actions, you've got to exceed expectations and rise above the daily issues and problems that consume our days.  "Adding Value" is all about pushing yourself beyond and getting out of your comfort zone and learning news things and ways to make a difference.  It all starts with one question; How do I add value beyond what I'm already doing?

Just a Thought
Gus Downing

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