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News Brief - Sponsored by WG Security Products

J. Patrick Burns, CPP, LPI was named Vice President, Loss Prevention for Bob's Discount Furniture. Before joining Bob's, J. Patrick spent almost 21 years at Trans World Entertainment, holding LP positions. His last position with Trans World Entertainment was Director, Loss Prevention. He also held LP positions with Lord & Taylor and Filene's. J. Patrick has been on the Retail Advisory Board for the National Retail Mutual Association since 2003. He was also a member of the LP Committee for the Entertainment Merchants Association for three years. He attended the University of New Haven where he earned his BS in Criminal Justice Administration. Congrats J. Patrick!

Update: Hurricane Isaac & the Impact on Retailers

Hurricane Isaac threatens retailers who are still recovering from the aftermath of Hurricane Katrina. It's exactly seven years to the day since Katrina hit Louisiana's shores and retailers are still attempting to recover. Statistics show that only 85% of the New Orleans retail job market has recovered since Katrina. The Bureau of Labor Statistics calculated that the total annual retail sales in the area is around $10.4 billion, giving Isaac 10.4 billion ways to threaten New Orleans further.   (Source

Retailers not discussing the sales they may lose or the sales boost they may see from the hurricane. Over the past couple days, retailers were getting ready to deal with flooding and power outages to their stores as a result of Hurricane Isaac. At the same time, they were also trying to keep shelves full as residents try to stock up on preparedness supplies.  (Source

CVS/pharmacy stores help customers affected by Hurricane Isaac. Along with keeping stores open as long as possible to allow customers to get anything they need for the emergency, CVS/pharmacy is also making sure customers are aware of the section of called My Pharmacy, and CVS/pharmacy's iPhone and Android apps, where they can access all prescription information they may need.  (Source

Gulf Supermarkets Close as Isaac Approaches Supermarkets along the Gulf Coast reported high customer demand for supplies, and many shut down early Tuesday as Hurricane Isaac approached. (Source

September Supplemental Nutrition Assistance Program (SNAP) benefits for Louisiana will be issued early to assist those impacted by Hurricane Isaac
. "We want to ensure that those eligible for SNAP benefits in September receive those resources as soon as possible in the event they ran out of resources evacuating or need to replace food damaged in the storm," said DCFS Secretary Suzy Sonnier. The benefits will be issued beginning Sept. 1 with all eligible recipients receiving their benefits by Sept. 4. DCFS is working closely with the Louisiana Retailers Association, as well as local stores, to make them aware of the early issuance so they can adjust their orders to ensure adequate stock.  (Source

eBay and the Law Enforcement Retail Partnership Network Form Alliance to Fight Retail Crime Verisk Crime Analytics announced today that eBay Inc. (Nasdaq:EBAY) has formed a strategic alliance with Verisk's Law Enforcement Retail Partnership Network (LERPnet2.0) to fight illegal activity, including organized retail crime, counterfeiting, and online auction fraud. Teams from both companies are developing methods to share and leverage data to provide retailers and law enforcement with powerful crime-fighting analytics. Verisk Crime Analytics is a division of Verisk Analytics (Nasdaq:VRSK), a leading source of information about risk. David Duhaime, vice president of Verisk Crime Analytics, commented, "We're excited that eBay has chosen to build this relationship with us - helping both current and future participating retailers protect profits by leveraging crime data information shared through our LERPnet2.0 platform. This significant collaboration will further empower retailers and law enforcement professionals across the United States and beyond." (Source

TN opens unit to investigate identity theft Tennessee’s safety department is creating a new unit to investigate identity theft crimes that local law enforcement agencies don’t have the resources to target. Commissioner of Safety and Homeland Security Bill Gibbons announced on Tuesday that the 14-member unit would be made up of personnel from the Tennessee Highway Patrol, the state Office of Homeland Security and the Driver Services division. (Source

Latest study highlights the need for staff 'buy-in' to loss prevention strategies 60% of retailers reported that they believed creating a culture of loss prevention could reduce their losses with a fifth making it their number one priority in UK study of 100 of the top UK retailers with 50,000 stores. With shrink moving up from .9% to 1.0% for a 10% increase. Results also revealed that most retailers treat store and online loss prevention separately and do not have a joined up approach to shrinkage across all channels. Shrinkage levels could potentially be reduced by retailers who have a more holistic approach to profit protection across all sales channels. (Source

Republican National Convention's $50 million security budget & designated a National Special Security Event (NSSE) by the Department of Homeland Security Secret Service is in charge of overall security at the convention, and will work in conjunction with local law enforcement agencies and private consultants such as Al Concordia, who was hired by the Committee on Arrangements, a subcommittee of the Republican National Committee, to be security director at the event. In preparation for the event, the Tampa Police Department hired and trained thousands of additional police officers from about 60 different communities in Florida. (Source

How corporate security can work with the FBI. In this video, FBI DSAC Program Director Arnold Bell explains the workings of the Domestic Security Alliance Council and how it keeps top U.S. companies abreast of security threats.  (Source

A Strike at East Coast ports could reek havoc on holiday retail
. The men and women who load and unload cargo ships on the East Coast are threatening to strike. If they walk off their jobs on September 30, the ports will shut down, stalling all shipments. With September and October being the busiest shipping months as retailers stock warehouses for the holiday season, many retailers and manufacturers are planning to reroute imports through West Coast ports, potentially causing a raise in prices.  (Source

Cargo theft is a multi-billion-dollar criminal enterprise in the U.S., with an average of one cargo theft every day of the year. The thieves are stealing trucks with trailers, just the trailers and their contents, good from distribution warehouses, and sometimes even goods from moving rail cars. The goods are then resold to either willing or unknowing buyers.  As of January, the FBI has seven task forces located around the country to combat the problem. In this video, a task force out of Memphis, Tenn. shows what they're doing to fight back against cargo theft. (Source

Michigan State Police data shows that cases of reported retail fraud increased by roughly 29 percent in Genesee County in 2011. A large increase was found in Grand Blanc Township with 173 cases reported in 2011, a 45 percent increase. (Source

Suspects arrested in Cabazon outlets break in. Police say thieves’ targeted Dolce & Gabbana store taking $10,000. Four men are facing commercial burglary and conspiracy charges, accused in the burglarizing of the Dolce & Gabbana outlet store located within the Desert Hills Premium Outlets. Employees and other witnesses said that about 8 p.m. Sunday, as employees were locking the front doors, three men walked into the Dolce and Gabbana store, stole several purses and then ran out to a waiting silver Mercedes-Benz that sped away. (Source

$20,000 of reptiles stolen from a Long Beach pet store. Owners of LB Exotics pet store and the LBPD are still searching for a burglar who broke into the Long Beach pet shop and stole nearly $20,000 in snakes and other reptiles. The burglary at LB Exotics pet shop was reported on Aug. 21, when owner David West arrived to find 83 snakes and eight lizards missing from his business as well as cash and equipment. Officers were told the snakes and lizards, including rare and expensive pythons, boa constrictors and bearded dragons. (Source

Suspect uses a bomb threat to burglarize a grocery store. A Minneapolis man called in a bomb threat at the Cub Foods store, a store employee told officers that a man had called the store and said, "I have a bomb planted in your store. You have two and a half hours to get everyone out". Michael Northern, 48, is charged with two felonies: third-degree burglary, which carries a maximum penalty of five years in prison and a $10,000 fine, and making a bomb threat, which has a maximum penalty of three years in prison. (Source

DNA evidences leads police to a jewelry thief from Walmart. A 20-year-old Port Charlotte man was arrested Wednesday after his fingerprints were matched to those found at the scene of a home burglary. Back in May, Deputies responded to a call at the Deep Creek Walmart where a man used a small hammer to smash a glass jewelry case. The man snatched a display case containing 33 rings and fled on foot and over a parking lot fence making his getaway. Crime scene investigators managed to gather blood samples from the display case which was sent to FDLE for a DNA match. (Source

Two area cell phone stores robbed in 30 minutes. Burglar alarms went off at both T-Mobile and AT&T in Elk Grove, California. The front door glass was smashed out at each location. The quick smash and grabs netted the thieves 10 T-Mobile phones and nearly $2000 of equipment from AT&T. (Source

Mississauga, Canada jewelry store thieves caught on video, get-a-way driver arrested. Peel police are looking for a band of jewelry store thieves caught on video while committing their crime. Officers are looking for four suspects they say are responsible for two robberies in Mississauga over the past two months. In security video from one of the thefts, two of the suspects are seen walking into the store, talking to the owners and then holding the double-secured doors open so their partners can gain access to the store and flee. The 20-year-old getaway car driver, Daine Clarke of Toronto, has been arrested. No one was hurt in either robbery. (Source

Quarterly Same Store Sales Results

JoS. A. Banks Q2 up 6.1% with revenue up 13%
The Fresh Market Q2 up 5.5% with revenue up 21%


New England ORC Symposium & Trade Show - September 20, 2012 Worcester, MA - DCU Center


Cap Index

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Know about an event we should feature here?
Let us know.

11th Annual Virginia Retail Loss Prevention Conference - Virginia Beach, VA - Holiday Inn Hotel. September 6, 2012. Click here for more details.

Canada's Biggest Retail Loss Prevention Event. Mississauga, ON - International Centre. September 11-12. Click here for more information.

New England ORC Symposium & Trade Show - September 20, 2012 Worcester, MA - DCU Center

Watch for our article the day after each event!

CLEAR's 3rd Annual Training Conference, Dallas, TX. Sept. 18-20, 2012. Learn more here.

8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL

Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit

2012 Thought Challenge Awards Committee

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

ORC News - Sponsored by Universal Survellience Systems

ORC ring of 4 busted in Round Rock, Texas hitting 12 separate locations in Round Rock, San Marcos, and San Antonio The arrest warrant affidavit released Tuesday depicts how the four individuals worked together to to steal merchandise from popular Texas outlet malls. Their tactics included pretending they didn't know each other, snipping off security devices and stuffing stolen merchandise into a child's back pack. Merchandise was stolen from stores like Puma,Toys R Us,Nike and even over a thousand dollars worth of merchandise from Burberry. (Source

Pep Boys and Tractor Supply Bad Check passer behind bars. The suspect was arrested in Carlisle, PA attempting to purchase a cart full of merchandise from the Tractor Supply store, upon a search of his car $600 worth of Pep Boys merchandise was found. Police believe Robert Maurice Walker had passed bad checks in five states over the last ten months, hitting Tractor Supply alone for $14,000. (Source

Woman goes on identity theft shopping spree in Arizona. A woman accused of identity theft and forgery by Colorado Springs police was arrested over the weekend in Arizona. The woman, 26-year-old Susan Ullery, was taken into custody by the Glendale, Ariz., Police Department. On Tuesday, Colorado Springs investigators recovered roughly $3,000 in furniture that Ullery had allegedly bought using a stolen identity and credit of a Castle Rock resident. Last Thursday, Colorado Springs police asked the public for help in finding Ullery, who was wanted for forgery, theft, and attempting to influence a public official. Aside from two bank accounts opened with the victim’s name, she also allegedly opened three others, and deposited checks in the victim’s name. The checks had "artificially inflated balances," and Ullery then took cash out from each of the accounts, according to police. (Source

Columbus, Ohio police are searching for 6 possible ORC bandits. Columbus Police are investigating recent thefts at the Fair Oaks Mall that has resulted in thousands of dollars in merchandise being taken from three local businesses. The merchants are Kmart, JC Penney and Carson’s. Police say the thefts began in early July and continued into the first week of August. Kmart was the first store to fall victim to what appears to be an organized group. Carson’s was hit next. Investigators say the suspects actually hit Kmart and Carson’s on the same day on one occasion and just minutes apart. The suspects have varied in numbers from two to as many as six. (Source

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Vendor Spotlight

WG Security Products'

IR WaveTechnology - Self Alarming Tags


Reprogrammable Self-Alarming Infrared (IR) Tag System
Wave technology represents a revolutionary new series of 58 kHz Electronic Article Surveillance products utilizing IR technology. Wave products significantly raise the bar in theft prevention by combining the ever popular ball clutch mechanism, 58 kHz passive ferrites for higher detection rates, and a new extreme security 4 alarm tag feature.

Standard tags cause an alarm only when passed through an EAS system. However, if the tag is surreptitiously removed, then the article may leave the premises without setting off an alarm. Wave Tags detach using Superlock magnetic detachers; however, these advanced tags also include a unique feature that causes the tag to emit an audible alarm if opened without first being disarmed by the Wave IR Deactivator.


Microprocessor based for functional accuracy
User defined IR code for optimum security
Tampering causes tag to self-alarm
Tag self-alarms if opened with non-Wave detacher
Tag self-alarms at EAS pedestal
Pedestal alarms when Wave tag is in its range
Wave tags available in shell, pencil and lanyard versions
5 year battery life

Wave is a multipurpose device that arms/disarms the Wave Tag with a coded IR signal. It also includes integrated magnetic detachers for opening the tags. For added protection, Wave products are programmable so that each store may assign its own unique code to its tags. Offered in flushmount and table top models, Wave is also tethered for the convenience of disarming tags attached to articles that cannot be placed on the counter top.

Controlled Access
Wave access is controlled even when the register is unmanned. The optional Data Cord module interfaces Wave to the POS register, where the user can enable/disable the deactivation function right from the register.

Wave is a Green Product
In keeping with environmental concerns, Wave is RoHS compliant and is also designed for low power consumption.

For more information contact:
Ed Wolfe, VP of Business Development at 1-408-241-8000

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AP Mgr in Training Walmart Hilo, HI Walmart
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Loss Prevention Mgr Kmart Reading, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Stevensville, MD Sears Holdings Corp.
Loss Prevention Mgr Kmart Pineville, LA Sears Holdings Corp.
Loss Prevention Mgr Sears Garden City, NY Sears Holdings Corp.
LP Mgr (In Training/Bench) Sears Buena Park, CA Sears Holdings Corp.
Loss Prevention Mgr Macy's Shaumburg, IL Macy's
Area LP Mgr Bed Bath & Beyond Phoenix, AZ Bed Bath & Beyond
Loss Prevention Mgr Bed Bath & Beyond Carteret, NJ Bed Bath & Beyond
Retail LP Mgr Parisian Rochester Hills, MI The Bon-Ton Stores, Inc.
District LP Mgr TJMaxx Edmond, OK The TJX Companies, Inc.
Regional LP Mgr Bath & Body Works Houston, TX The Limited Brands
Regional LP Mgr AutoZone Fort Worth, TX AutoZone
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Mgr, Safety and Security Evraz Inc NA Regina, SK, Canada Workopolis
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J. Patrick Burns, CPP, LPI was named Vice President, Loss Prevention for Bob's Discount Furniture.
Salvatore Lupo
was named Market Asset Protection Manager for Walmart.

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14 Things You Should Do at the Start of Every Work Day The first few hours of the work day can have a significant effect on your level of productivity over the following eight -- so it's important that you have a morning routine that sets you up for success. Here is a compiled list of 14 things all workers should do when they get to work each morning. (Don't fall prey)

14 Things You Should Do at the End of Every Work Day The above article lays out what to do at the start of every work day. The author mentioned that the first few hours in the office can have a significant effect on your level of productivity for the rest of the day. That's true, but sometimes the key to a successful morning is ending the previous day properly. Here's how you should end each work day. (Don't hard crash your day)
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Most Important Failure to Embrace For something so painful, failure -- at least as a topic -- is awfully popular. Look around. Maybe you already proudly "fail fast and fail often." As a result of what so-called smart people say, you may have decided not to fear failure and to actually embrace it. However, there's one type of failure you're probably still avoiding -- but shouldn't. (Here's why)

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Stagnation is the key to failing. Every CEO at failing retailers I've ever spoken to has told me that the number 1 reason for the company's problems was because the employee population had become stagnate and complacent in their jobs and performance. So many complain when new CEO's bring in their new teams and reorganize their companies, but in essence that's the key to reinventing the organization and rebirthing the company. All teams need to be reinvented from time to time merely to give them new energy, new focus, new opportunities. The human condition always forces us to take the easiest path when in reality that path will ultimately lead us to stagnation. Sometimes it's best to take a new path, one that appears to be the hardest, and maybe the most difficult. Because it's always the darkest path where we find the most rewards. Reinvent-Rebirth-Rethink. It begins every Monday!

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