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August 29, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Vice-President
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP
PETCO

LP Program Spotlight
eBay's PROACT Team




Watch for our article the day after each event!




September 8, 2011
NRF-Investigator's Network Meeting
San Bruno, CA

 

NEW ENGLAND ORC


5th Annual
Crime Symposium & Trade Show


Wednesday, Sept 21, 2011
8:30am - 5:00pm

Hilton Garden Inn
35 Major Taylor Blvd
Worcester, MA

 

REGISTER NOW
 



co-hosted by
Universal Surveillance Systems



CLEAR/Coalition of Law Enforcement and Retail
xx

2nd Annual Training Conference
xx

October 4-6, 2011
Peppermill Resort/Casino
Reno Nevada

 xx

REGISTER NOW
xx


xx
Albuquerque Retail Assets Protection Association (ARAPA)
is hosting their


2nd Annual
Southwest ORC Conference


AT THE
Albuquerque Convention Center
ALBUQUERQUE, NM

October 13, 2011

and the cost is free

Additional information including conference topics can be found at the
link below

APPLY FOR REGISTRATION
x


Washington State ORC ALLIANCE

 

1st Annual
Training Conference


Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA

 




 


xx
LPRC invites
innovative solutions providers to join their

xx
Benefit Denial Working Group (BDWG)
x
to develop and test leading-edge product protection solutions
xx




Know about an event we should feature here? Let us know.



National Retail Federation
2011 ORC Survey

Executive Summary
Full Report 

Women in LP Caucus
Mentor Program
Register Here



 

Coming soon ...
Canadian Push Series



 

LPRC 2011 Impact Conference


October 10-12, 2011
3:00pm

Office Depot Headquarters
Boca Raton, FL

 

REGISTER NOW
 


Neil Browne, CFE was named Senior Director, Global Loss Prevention for Sherwin-Williams Paint.   Neil started his LP career with Parisian Department Stores in 1990, after graduating from Indiana University.  He became a Loss Prevention Controller with Revco Drugs,  and for the past 15 years has held various LP positions with Sherwin-Williams.  

 

Overland Park, Kansas, shoplifting case of two women stealing designer jeans at Oak Park Mall led to a 5-year investigation and more than three dozen federal indictments for an estimated $20 million nationwide fraud ring much linked to black market airline tickets.   From December 2001 to March 2010, thieves operated a vast illegal black market in deeply discounted airline tickets that they bought with stolen identities.  Getting credit card information from various sources including southeast Asia, 33 people have plead guilty and the two shoplifters who inadvertently launched the case are scheduled for federal trail in November.  (Source kansascity.com)

Lowell, Massachusetts, police say shoplifting is "on track to be twice 2010's number."  With 27 million shoplifters, 9% of the population, according to the National Association of Shoplifting Prevention, and 600,000 shoplifting cases a day, if this statistic is correct we're seeing a significant rise.  Earlier this year, one big box NYC retailer told this writer they were experiencing a 60% increase from last year.  (Source sentinelandenterprise.com)

Hurricane Irene impacted NYC on Saturday night with police only making 45 criminal arrests when they normally make over 350.

New Gallup poll shows this week that upper-income economic confidence is plunging as 84% of those making $90k+ think the economy is getting worse.  (Source retailsails.com)


Supermarkets along the East Coast used Facebook and Twitter to keep customers informed about store closings throughout Hurricane Irene
.
  (Source supermarketnews.com)


Books-A-Million plans to purchase 14 former Borders location for almost $1 million after having purchased 5 former Borders stores this past February.  (Source bizjournals.com)

The Secret Service has now gotten involved in last week's reported counterfeit check ring that was busted in Tilton, New Hampshire.  A Loss Prevention investigator alerted police last week after recognizing one of the men from a flier distributed at a national intelligence conference.  When police searched their van, they found a "trove of counterfeit check-printing equipment, magnetic ink to mirror that used on legitimate checks and detailed information on hundreds of stolen identities."  (Source post-gazette.com)

UK police arrest another 22-yr-old "Anonymous" hacker for participating in distributed denial-of-service attacks.  (Source pcworld.com)  

Flash mob response will become important part of the retailers emergency response programs throughout North America if the popularity continues.

Facial recognition is taking some criticism from the Privacy Rights Clearinghouse and from a Carnegie Mellon University study stating that it violates rights by not getting an individual's consent, results in unequal treatment of consumers by businesses, and encourages stalking and violence.  (Source govinfosecurity.com)

Apple has actually hired an iPhone "jailbreaker" hacker as an intern.  (Source csoonline.com)

Hurricane Irene blacked out more than 7.4 million homes and businesses, nearly double from the last hurricane to make landfall in the U.S. and with well over a million still without power in the northeast and east coast and many not getting it back for days, retail sales will be significantly impacted over the next few days  sales they will never make up.  (Source Associated Press)

A state by state look at Hurricane Irene's damage and impact Associated Press article


National Preparedness Month Coalition
September 2011
Join forces with the NRF and FEMA on this important mission
REGISTER NOW!

 

 

 

eBay Continues On-Line Marketplace Transformation

eBay continues its evolution from an auction site to a website selling mainly fixed price goods offering small business, and others a huge opportunity to expand. That is the view of Clare Gilmartin, eBay's Vice President of Marketplaces, who has overseen a steady rise in the number of small and medium size firms trading through the site, which stands at about 180,000 today. The recession has led to a greater number of small businesses choosing to operate through eBay. "We have seen 45,000 smaller firms come on line with us since the recession began, as they look at new ways to market and promote the services or goods that they are offering," she added. The biggest area of growth is fashion, with sales growth of 30% with greater than 4 million users looking to buy fashion on the site. Part of eBay's success with retailers is it doesn't compete with them as like other sites, including Amazon & Tesco aligning with vendors instead of competing.  Click here for full article.


For further information on PROACT email inquiries to; PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)

 

 

D&D Daily Canadian Push

The Canadian Push          Over 1,000 stores in 24 months!        The U.S. "Invasion"?


Over the last 24 months, U.S. retailers have announced and begun over a 1,000 store expansion program into Canada. Taking into consideration that the U.S. is over stored and virtually saturated with 1.1 million stores, 14.2 billion sq. ft. of retail space, and has 46.6 sq. ft. of retail space per capita, it's obvious that in order to grow mainstream, U.S. retailers must grow internationally. And Canada, the U.S.'s closest neighbor, with only 13 sq. ft. of retail space per capita 72% less retail space per capita than the U.S. and with a culture that is virtually the same, represents the easiest and quickest way for U.S. retailers to grow.

This "Canadian Push" series is dedicated to that effort and its objective is to provide a vehicle of information, communication, and debate for the industry that will help educate, inform, and develop the Loss Prevention efforts that are absolutely necessary to help make this massive expansion effort a success. The topics will range from supply chain issues, pricing strategies, border restrictions, x-patriot employment regulations, staffing and employment issues, legal issues surrounding employee interviews and investigations, the vendor support population, and most importantly the Canadian Loss Prevention community, itself, and their thoughts, concerns, and suggestions.

The U.S. retailers are investing billions of dollars in this effort and much is at stake. But the most important aspect of it all is that we Americans are pushing northwards as we never have before and while the investment will help both countries, we must remember that we're visitors in their country and learning their culture, the way they do things, their perceptions and opinions of this "invasion," and understanding their consumer is the priority if we expect to add value to this effort and be successful. And while Loss Prevention practices and techniques are extremely similar, there are differences, and at the end of the day it's about the people and there acceptance of our businesses in their communities.

This series is dedicated to the Loss Prevention executives in Canada and is committed to providing the information necessary to bridge two countries into one team dedicated to delivering the best Loss Prevention services and shrinkage results for our retail customers; and to delivering the safest environments for our consumers.

Look for the "Canadian Push" series every week!
 

Next up

  Stephen O'Keefe, Vice-President Loss Prevention and Risk Management, Wal-Mart Canada Corp




    Jen Drake, Director, Resource Protection, West 49, Inc., and Retail Council of Canada's Retail LP
    Conference Planning Committee Chair


 

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Denton, Texas, police arrested the "fences" for the a major shoplifting ring. Three women and one man were arrested in Dallas Sunday, who police believe to be part of a major shoplifting ring.   Investigators found a minimum of $300,000 worth of stolen property in one of the homes they raided.  The merchandise was from Dollar General, Tom Thumb, The Gap, Old Navy and Children's Place.  The fences gave shopping list to their shoplifters and paid them for their efforts.  Much of the recovered loot came from Denton, Texas, stores and all four "fences" were taken to Denton County Jail.  Kelly Moye, Regional Loss Prevention Investigator for Dollar General told reporters, "It's a huge victory for us today" and "they're exactly like a mini retailer."  (Source cbslocal.com (Source nbcdfw.com)
 

Cross dressing ORC ring operating in Nashville, Tenn., hit the downtown area last week and hit dozens of stores.  Just weeks ago, police arrested one cross-dressing thief who has several different looks.  Ashton Collins is believed to be the ring leader of the ORC ring and has been arrested about a dozen times, but keeps getting out of jail.  Tow of the suspects from Thursday's incident at Bullets & Mullets were arrested.  (Source wkrn.com)
 

Terrell, Texas Police bust a fencing operation at Seven Day's Drive-In, a convenience store, and charged the owner with organized retail theft.  The investigation was a culmination of several months of undercover operations in conjunction with fraud prevention investigators from several major retail companies.  Terrell Police Chief Jody Lay said, "There are numerous locations in our city that make it their business to buy stolen property from local criminals," said Lay, "and we are making it our business to do everything in our power to stop these fencing operations."  (Source terrelltribune.com)
 

ORC ring of two busted in San Francisco where uncle and girlfriend were skimming credit card numbers from a gas station where they used to work and used the information to create new credit cards, which were then used to purchase items and sell them online for cash.  The investigation is ongoing.  (Source sfexaminer.com)
 

Report Your ORC News & Educate The Industry
 
Your News May Help Create New Jobs!

 

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Job Opening

Company

Location

Origination

District Asset Protection Specialist Winn-Dixie Mobile, AL Winn-Dixie
Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Director of Safety Confidential Chicago, IL Downing & Downing
Director of Loss Prevention Confidential Boston, MA Downing & Downing
Director of Loss Prevention Confidential Dallas, TX Downing & Downing
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

Loss Prevention Mgr

Sears Holdings/Kmart Albertville, AL Sears Holdings Corp
Loss Prevention Mgr Neiman Marcus Bellevue, WA Neiman Marcus
Loss Prevention Mgr Sears Holdings/Kmart Salisbury, MD Sears Holdings Corp
Loss Prevention Mgr Sears Holdings/Sears Boca Raton, FL Sears Holdings Corp
Store LP and Safety Mgr Lowes Oklahoma City, OK Lowes
Regional LP Mgr Lane Bryant Boston, MA JobNet
Security/LP Mgr Fulfillment Ctr Amazon Phoenix, AZ CareerBuilder
District LP Mgr Big Lots Atlanta, GA Big Lots
Asset Protection Mgr Wal-Mart/Sam's G1 Lima, OH Wal-Mart
Asset Protection Mgr Wal-Mart/Sam's G1 Kansas City, MO Wal-Mart
Asset Protection Mgr Wal-Mart/Sam's G1 Lenexa, KS Wal-Mart
Asset Protection Mgr Wal-Mart/Sam's G1 Goldsboro, NC Wal-Mart
AP Business Partner Target Los Angeles, CA Target

Neil Browne, CFE was named Senior Director, Global Loss Prevention for Sherwin-Williams.

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Perception becomes reality slowly on a macro level and it's difficult to change it if it's incorrect or doesn't portray the truth.  It's the same reason law enforcement separates witnesses to ensure clarity and truth.  The group mind becomes influenced by opinion and agendas and distorts the true reality.  One can only rely on daily vigilance based on doing what's right to hopefully impact the individuals one works with on a daily basis to carry the experience forward and be witness to what is right.

Good Luck
Gus Downing

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