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August 26, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team

Watch for our article the day after each event!

September 8, 2011
NRF-Investigator's Network Meeting
San Bruno, CA



5th Annual
Crime Symposium & Trade Show

Wednesday, Sept 21, 2011
8:30am - 5:00pm

Hilton Garden Inn
35 Major Taylor Blvd
Worcester, MA



co-hosted by
Universal Surveillance Systems

CLEAR/Coalition of Law Enforcement and Retail

2nd Annual Training Conference

October 4-6, 2011
Peppermill Resort/Casino
Reno Nevada



Albuquerque Retail Assets Protection Association (ARAPA)
is hosting their

2nd Annual
Southwest ORC Conference

Albuquerque Convention Center

October 13, 2011

and the cost is free

Additional information including conference topics can be found at the
link below


Washington State ORC ALLIANCE


1st Annual
Training Conference

Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA



LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)
to develop and test leading-edge product protection solutions

Know about an event we should feature here? Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report 

Women in LP Caucus
Mentor Program
Register Here


Coming soon ...
Canadian Push Series


LPRC 2011 Impact Conference

October 10-12, 2011

Office Depot Headquarters
Boca Raton, FL



Dennis Klein, Vice President, Loss Prevention for Abercrombie & Fitch has been extremely successful in re-establishing the District Loss Prevention Managers positions at Abercrombie that had been virtually eliminated in February 09' due to the recession.  Having over 28 now with plans to add even more is a great development for the industry as these are new jobs and indicate that the LP effort there is showing a great return on investment.  Operating in over 20 countries now, this brand has not only embraced international growth, they're helping to lead the way.  This also represents the second biggest LP job growth retailer this year after Burlington Coat Factory.

Interface Security Systems is completing the installation of a secure managed cloud services project for Dollar General's 9,500-stores.  Interface is providing the WAN management, PCI compliance, wireless access management, IP alarm system monitoring, IP video surveillance, and Interface digital voice. This suite of secure cloud-based applications and management is delivered via Interface Secure Managed Broadband, a wide-area network design featuring redundant, high-speed network connections for failover and business continuity.  (Source

Pinnacle Security is suing two former employees and an industry consultant, claiming they "conspired together"
to compete against Pinnacle.  Non-compete agreements are taken seriously and conspiring to compete and business interference is a serious matter that all organizations have to deal with.   (Source

The Ascena Retail Group, 891 Dress Barn - Maurice's - Justice stores, are operating as three separate Loss Prevention functions
in order to maintain each brand's culture and individual focus on deliverables that are driven by the needs of each individual brand.  Interestingly enough, they too are opening stores in Canada.

ORC ring of two, led by a 10-year police veteran in Monroe, La., stole 14,000 items and sold them on line for $190,000 according to a federal indictment.  Operating from December 2004 to February 2009, they stole from "national retail chains" and sold $196,310.53 worth of merchandise online.  The police officer faces 20 years in prison.  (Source


Clowns hold up jewelry store in Denver and the joke was on them as they only got away with only fakes and didn't even know it!  (Source

Tiffany 2Q reports same store sales up 22%
Cost Plus 2Q reports same store sales up 2.8%

According to a Alixpartners recent consumer survey, Wal-Mart is capturing 30% of the grocery consumers, 51% of consumers identify traditional grocer retailers as their point of destination and Dollar stores have now captured 5% of the grocery consumer.  (Source

The "Piracy King" pleads guilty to trafficking in counterfeit goods and faces 10 years in prison after ICE agents seized close to 6,000 pirated DVD's in one raid in San Antonio, TX.  (Source

Liquor store clerk in Auburn, California, helped police bust counterfeit credit card and identity theft ring of two males who had stolen more than $100k from Home Depot and Neiman Marcus since about August 18th.  (Source

ICE's Homeland Security Investigations and U.S. Customs and Border Protection announced 19,959 seizures of counterfeit goods worth $188.1 million in 2010.  (Source

A February bust in Ashville, N.C., of a man selling counterfeit Wahldorf stereo equipment, home theaters and projectors our of a van in a Fuddruckers parking lot led to a $1.1 million seizure of counterfeit electronics located in XRT Distributors in Raleigh, NC.  The goods were being manufactured in China and of such poor quality that they could result in house fires.  (Source

There's been a sharp decline in the number of retailers reporting monthly sales figures over the last few years with the reason being "companies want to align how management thinks about the business to the interest of long-term shareholders, removing short-term trading and volatility of share prices."  (Source

As stores up and down the east coast prepare for hurricane Irene, let's hope the damage is minimal and we have no fatalities.  Here's when everyone's emergency preparedness programs get tested and
good luck to all the Loss Prevention and retail executives & employees out there working!

National Preparedness Month Coalition
September 2011
Join forces with the NRF and FEMA on this important mission




eBay CEO to Provide Keynote Address at Open Mobile

eBay Inc CEO John Donahoe will give the keynote address at the Open Mobile Summit in San Francisco in November. The move further reinforces the company's commitment to mobile and its desire to make PayPal the digital wallet for online and offline transactions. One of its recent acquisitions is Zong, which allows users to pay for purchases through their mobile phone carrier. Both Zong and its competitor Boku are sponsors of the Open Mobile summit. Click here for full article.

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)



D&D Daily Canadian Push

The Canadian Push           Over 1,000 stores in 24 months!          The U.S. "Invasion"?

Over the last 24 months, U.S. retailers have announced and begun over a 1,000 store expansion program into Canada. Taking into consideration that the U.S. is over stored and virtually saturated with 1.1 million stores, 14.2 billion sq. ft. of retail space, and has 46.6 sq. ft. of retail space per capita, it's obvious that in order to grow mainstream, U.S. retailers must grow internationally. And Canada, the U.S.'s closest neighbor, with only 13 sq. ft. of retail space per capita – 72% less retail space per capita than the U.S. – and with a culture that is virtually the same, represents the easiest and quickest way for U.S. retailers to grow.

This "Canadian Push" series is dedicated to that effort and its objective is to provide a vehicle of information, communication, and debate for the industry that will help educate, inform, and develop the Loss Prevention efforts that are absolutely necessary to help make this massive expansion effort a success. The topics will range from supply chain issues, pricing strategies, border restrictions, x-patriot employment regulations, staffing and employment issues, legal issues surrounding employee interviews and investigations, the vendor support population, and most importantly the Canadian Loss Prevention community, itself, and their thoughts, concerns, and suggestions.

The U.S. retailers are investing billions of dollars in this effort and much is at stake. But the most important aspect of it all is that we Americans are pushing northwards as we never have before and while the investment will help both countries, we must remember that we're visitors in their country and learning their culture, the way they do things, their perceptions and opinions of this "invasion," and understanding their consumer is the priority if we expect to add value to this effort and be successful. And while Loss Prevention practices and techniques are extremely similar, there are differences, and at the end of the day it's about the people and there acceptance of our businesses in their communities.

This series is dedicated to the Loss Prevention executives in Canada and is committed to providing the information necessary to bridge two countries into one team dedicated to delivering the best Loss Prevention services and shrinkage results for our retail customers; and to delivering the safest environments for our consumers.

Look for the "Canadian Push" series every week!

Next up

       Stephen O'Keefe, Vice-President Loss Prevention and Risk Management, Wal-Mart Canada Corp

    Jen Drake, Director, Resource Protection, West 49, Inc., and Retail Council of Canada's Retail LP
    Conference Planning Committee Chair


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Many thanks to Rite Aid and Jason Gonzales, ORC Investigations for sharing this recap of a burglary case that was recently closed.  (Click for full slide show including arrests made)







Report Your ORC News & Educate The Industry
Your News May Help Create New Jobs!


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Submitted by Josh Brookes, Regional Loss Prevention Manager, Chicos FAS

Do Unto Others

Like many of you, as a young boy my parents taught me the Golden Rule – Do unto others as you'd want them to do to you. They didn't just teach this to me so I would stop picking on my younger sister. What I came to realize was that it is a life lesson both personally and professionally.

Think about the interaction you face daily. Outside of work – your significant other, your friends, your family, the Mother-in-law, even the pizza guy.

How about professionally – the conversations with peers, direction given to subordinates, reviewing opportunities with store personnel, the advice to business partners. Then there are all those meetings, the phone calls and let's not forget about the emails!

With every call, email or conversation, take the extra moment to ask yourself – is this the way I would want to be treated?

This simple step can make a significant difference to everyone you come in contact with and I'm confident it will make your parents proud.

Food for thought.

Share Your Thoughts


Job Opening




District Asset Protection Specialist Winn-Dixie Mobile, AL Winn-Dixie
Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Director of Safety Confidential Chicago, IL Downing & Downing
Director of Loss Prevention Confidential Boston, MA Downing & Downing
Director of Loss Prevention Confidential Dallas, TX Downing & Downing
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Regional LP Mgr

Lucky Brand Miami, FL Liz Claiborn
Store LP and Safety Mgr Lowes Staten Island, NY Lowes
Asset Protection Mgr Wal-Mart/Sam's G1 Southfield, MI Wal-Mart

Yvonne Rouse was named Regional Director of Loss Prevention for Ross Stores.
Sheila Hunt named Regional Loss Prevention Manager for Golf Galaxy.
James Grinevics was promoted to Regional Loss Prevention Manager for Forever 21.

Post Your New Job or Promotion! Click Here


Change is the only constant.  Embracing it and dealing with it, while absolutely necessary, can be a daunting task that is difficult for everyone.  Psychologists believe that humans strive to eliminate fear by avoiding change when, in fact, change can be the best thing for us.  Those that run to it usually are in front, and those that avoid it most of the time end up in the rear.

Just a Thought
Gus Downing

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