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August 25, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team

Watch for our article the day after each event!

September 8, 2011
NRF-Investigator's Network Meeting
San Bruno, CA



5th Annual
Crime Symposium & Trade Show

Wednesday, Sept 21, 2011
8:30am - 5:00pm

Hilton Garden Inn
35 Major Taylor Blvd
Worcester, MA



co-hosted by
Universal Surveillance Systems

CLEAR/Coalition of Law Enforcement and Retail

2nd Annual Training Conference

October 4-6, 2011
Peppermill Resort/Casino
Reno Nevada



Albuquerque Retail Assets Protection Association (ARAPA)
is hosting their

2nd Annual
Southwest ORC Conference

Albuquerque Convention Center

October 13, 2011

and the cost is free

Additional information including conference topics can be found at the
link below


Washington State ORC ALLIANCE


1st Annual
Training Conference

Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA



LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)
to develop and test leading-edge product protection solutions

Know about an event we should feature here? Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report 

Women in LP Caucus
Mentor Program
Register Here


Coming soon ...
Canadian Push Series


LPRC 2011 Impact Conference

October 10-12, 2011

Office Depot Headquarters
Boca Raton, FL



"Social media is becoming an integral part of disaster response," Wendy Harman, Director of Social Strategy for the American Red Cross, said, "And those first-responders better be listening because 39% of online users said they would expect help to arrive in less than an hour after posting a plea for help online."  Including social media in your emergency response program is now almost an expectation on the part of your employees and your customers.  Are your programs ready?  (Source

It's an Apple world in retail and companies, big and small, are rushing to mobile technology.  While most are "shy" to identify which devices are being deployed, for the most part they are using Apple products – an iPhone, an iPad or an iPod touch.  And while the devices may eventually be used to accept payments, many of them are starting off as tools for salespeople to look up answers or to check on product availability.  Literally, thousands of stores are rolling it out this year and the payment applications won't be far behind.  (Source

Collective Brands, Payless Shoe Stores, is closing 475 stores and "has engaged a firm to explore its options."  Another way of saying they may sell the company.  (Source

CurrentWare announces the release of a device reporter in its flagship endpoint security solution, AccessPatrol, software that prevents data leaks and theft of intellectual property enterprise wide.  It secures endpoints (USBs, CD/DVDs, Blue Tooth, WiFi, iPhones, iPods, MP3s and more) to prevent the illicit transfer of proprietary data to unauthorized devices.  Block total access to all endpoints or assign access permissions.  The USB Allowed List, provides the added flexibility of giving access to company authorized endpoints only, significantly reducing risks from employee negligence, accidental loss or internal malicious actions.  (Source

National Association of Chain Drug Stores voiced approval Wednesday of Google’s $500 million settlement of a federal investigation into allowing online Canadian pharmacies to place advertisements through Google’s AdWords program targeting U.S. consumers to illegally import prescription drugs.  (Source

The London riots impacted 900 stores, 11,000 employees, and lost a total of 7,500 sales hours according to the British Retail Consortium Report.  This report is being submitted to the police forces to contribute to their impact assessments which will be used in the trails of alleged offenders.  The BRC reports that thousands of people who were just doing their jobs were subject to verbal and even physical assault and now feel vulnerable at work and are now the "forgotten victims of the riots."  In their released statement, "Strong punishments are appropriate for the perpetrators of this violence to reassure the three million people who work in the retail sector that their safety is taken seriously. It's sad to hear of retail staff reconsidering their career choice because they feel vulnerable at work.  The police have done a great job of finding those responsible for the rioting and have been a reassuring presence on our streets. As damaged buildings are repaired and streets return to normal, shop owners and their staff also need their confidence rebuilt. A strong message must go out that the retail sector, and those who work in it, will be protected."  (Source

Gymboree 2Q reports same store sales up 8%
Express 2Q reports same store sales up 6%
Rue21 2Q reports same store sales flat
Big Lots 2Q reports same store sales down 1.5%
Guess 2Q reports same store sales down 1.9%

Federal Prosecutors have evidence that Romania crime rings are indeed recruiting fellow Romanians to come to the U.S. and commit identity theft, fraud, skimming, and theft.  (Source

The normal time to fill a senior LP position used to be 6 months, but now with depreciated home values, tight relocation budgets, and an increased fear of change due to a number of reasons, the time it takes to fill a senior role can take as long as a year even with a higher unemployment rate.  Corporate America isn't buying homes and offering the packages like they use to.  For the most part, they're offering one-time only lump-sum bonuses to cover the moves and expecting the executive and their family to work out the details and a number of them aren't even offering amounts that allow the homeowner to break even and cover all the closing costs.   

Even with some of the fairly good retail sales numbers in July and a number saying their back to school sales are good, there's a general sense in the retail industry that a shoe may drop in the fourth quarter.  And while that may not be apparent in the news, it is in one-on-one conversations with senior retail executives.  We're all waiting to see how the consumer responds.

The Retail Council of Canada's Loss Prevention conference coming next month has a number of break-out sessions dealing with the "Canadian Push" of American retailers going northwards and how it's going to impact their businesses.  Look for more information on this in our "Canadian Push" series starting next week and we'll be at the RCC next month reporting directly.

More and more retailers are implementing programs to buy back their own stock as cash positions increase making takeovers more attractive.  The flip side of it is that capital budgets decrease significantly and payroll gets even tighter.

There's 9 senior Loss Prevention positions available currently in the U.S
. with one position ready to be named next week and a new opening of significant size about to be announced.

National Preparedness Month Coalition
September 2011
Join forces with the NRF and FEMA on this important mission





Pennsylvania Man Charged with Organized Retail Theft

With over 90 thefts from Lowe's and Home Depot

SWISSVALE, PA – A Swissvale man was charged Wednesday with devising a scheme that enabled him to steal at least $70,000 worth of gift cards from Lowe's and Home Depot stores throughout Pennsylvania and later sell those gift cards on Craig's List for 60 percent of their value, police said.

According to the criminal complaint, Jason Novak, 39, entered Lowe's and Home Depot stores empty handed, filled a cart with expensive items, such as range hoods, carpets and sinks, and then took the items directly to the return desk to receive store credit for the stolen items.

The charges state that Novak used this scheme at least 50 times at various Lowe's stores and at least 40 times at Home Depot stores. 

Novak presented fraudulent Pennsylvania photo identification to the cashier and each time received a gift card for the value of the returned items, officials said. Agents said they believe that Novak used at least 35 different Pennsylvania license numbers and each time signed the return receipt using the false name on the identification.

Agents executed a search warrant on Novak's home and recovered 11 fake Pennsylvania photo identification cards, three cell phones, computers and other electronic items, police said.

Novak is charged with 88 counts of theft by deception, 88 counts of theft by unlawful taking, 88 counts of retail theft, 56 counts of identity theft, 56 counts of forgery, 11 counts of unlawful use of a computer and two counts of criminal use of a communication facility. (Source


Officials say Novak is currently a fugitive and being sought by authorities in Pennsylvania.

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Bill Beatty, Senior Director Product Management
Alpha High Theft Solutions

Partnering – Engaging – Innovation

Bill joined Alpha in 2004 and brought a world-class consumer packaged goods experience base that's focused on integrating Alpha's product development processes seamlessly throughout the Loss Prevention industry to develop new solutions that reduce theft and increase sales of high-risk merchandise.  Over the last seven years, Bill has played an instrumental role in helping Larry Yeager, Alpha's Vice President and General Manager, create an organization that's totally engaged and responsive to the needs of the industry. With Alpha's mission being to design, engineer, manufacture, and distribute innovative solutions that solve current market needs, Bill works closely with retailers. His challenge is to continue building a pipeline of ideas, prioritize them and focus Alpha's development team on bringing them to market.    

Bill came to Alpha from Irwin Tools where he was Director of Marketing for one of the company's Power Tool Accessories lines.  Prior to Irwin, Bill held graduating positions across sales, marketing, and new product development with divisions of Black 'N Decker and Rubbermaid.  He began his career at Mattel Toys with his last role based in Los Angeles overseeing the company's international marketing efforts for Infant and Preschool Toys.  Bill earned his BSBA in Marketing from The Ohio State University and MBA from Pepperdine.  His 30 years of product management, marketing and CPG experience has served him well in his current role developing effective solutions to protect retailer’s high-risk merchandise.

Bill's impressive Fortune 500 background and his accomplishments at Alpha reflect his leadership skills and entrepreneurial spirit.  Living and breathing the product lines and always asking: "what else? – what next? and how do we deliver the best?" is an Alpha mantra that he's helped engrain into Alpha's DNA.  Bill is quick to point out that every winning solution in Alpha's extensive portfolio is a by-product of the consultative approach the company employs.  "We invest much of our time walking stores with LP professionals, asking questions, observing shoppers and associates, and sometimes offenders, trying to identify and prioritize the next solution that will help retailers protect their high-risk merchandise," states Beatty.  "Our solutions must not only significantly reduce theft, but also help the retailer increase their sales of every merchandise line we help to protect.  To us, it's all about understanding customer needs, being attached to our customers at the hip so to speak, and being able to bring ideas and issues back to the team.  After that our focus turns to developing and testing concepts that will hopefully end up being successful signature solutions."

Alpha's successful track record is directly tied to a culture of hiring the best executives and team members we can and holding each other accountable in their respective areas of expertise.  Filled with type A personalities, Bill enjoys the fact that you've got to come to work ready to play!  As part of a dynamic team, Bill gives testament to Larry Yeager for building an organization that thrives on challenging each other and for all of them having that inner desire and will to succeed.   He is very proud to point out that Alpha's "consensus building philosophy" both internally and externally strengthens their ability to react, and build innovative solutions as cost effectively as possible.  Alpha's commitment to understanding and reacting to their customer’s needs out weights all else and the "machine" they've put together works well
interacts well and plays well together.

Working with 47 of the Top 50 U.S. retailers, Alpha has proven over the years that their customer-centric philosophy and industry commitment to innovation delivers value and drives results for the Loss Prevention community.  With leaders like Bill, it's not hard to see how they do it.  Given Alpha's over-riding theme of "First in Solutions and First in Value"
it's obvious that Bill's team helps fuel them to do just that.

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Job Opening




District Asset Protection Specialist Winn-Dixie Mobile, AL Winn-Dixie
Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Director of Safety Confidential Chicago, IL Downing & Downing
Director of Loss Prevention Confidential Boston, MA Downing & Downing
Director of Loss Prevention Confidential Dallas, TX Downing & Downing
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr Abercrombie & Fitch Orlando, FL Abercrombie & Fitch
District LP Mgr Abercrombie & Fitch Charlotte, NC Abercrombie & Fitch
District LP Mgr Abercrombie & Fitch Atlanta, GA Abercrombie & Fitch
District LP Mgr Abercrombie & Fitch Las Vegas, NV Abercrombie & Fitch
Loss Prevention Mgr Sears Holdings/Kmart Blythe, CA Sears Holdings Corp
Loss Prevention Mgr Macy's Dekalb Decatur, GA Macy's
Loss Prevention Project Mgr Body Central Jacksonville, FL CareerBuilder
DC Mgr Asset Protection The Home Depot Baytown, TX The Home Depot
Mgr of Loss Prevention Analytics Delhaize America Salisbury, NC CareerBuilder
Loss Prevention Mgr Neiman Marcus St. Louis, MO Neiman Marcus
District LP Mgr Kohl's Florida Kohl's
Regional LP Mgr Central Parking System New Orleans, LA Indeed
Regional LP Mgr Central Parking System San Francisco, CA Indeed
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Regional LP Mgr Central Parking System Denver, CO Indeed
Loss Prevention Mgr Six Flags Theme Parks Agawam, MA Monster
Loss Prevention Mgr Sears Holdings/Sears Sacramento, CA Sears Holdings Corp
District LP Mgr Dick's Sporting Goods NJ North District Dick's Sporting Goods

David Washington has been named Loss Prevention Manager for Belk, Inc.

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Social media can be a fantastic platform for every company and executive, but it can also be a nightmare.  Mixing personal with professional oftentimes sends the wrong messages and can absolutely destroy the image a professional needs to maintain in the public arena.  Maintaining boundaries and separating the two can oftentimes be difficult to accomplish as corporate America searches for every piece of information they can find on executives and companies.  And regardless of what anyone says, your professional image should always take precedence over your personal image in the social media world.

Just a Thought
Gus Downing

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