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August 19, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team

Watch for our article the day after each event!


co-hosted by
Universal Surveillance Systems


1st Annual One-Day
ORC Conference


Friday, August 19, 2011
7:30am - 4:30pm
Cal State San Marcos





5th Annual
Crime Symposium & Trade Show

Wednesday, Sept 21, 2011
8:30am - 5:00pm

Hilton Garden Inn
35 Major Taylor Blvd
Worcester, MA



October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail

2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV

Albuquerque Retail Assets Protection Association (ARAPA)
is hosting their

2nd Annual
Southwest ORC Conference

Albuquerque Convention Center

October 13, 2011

and the cost is free

Additional information including conference topics can be found at the
link below



Washington State ORC ALLIANCE


1st Annual
Training Conference

Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA



LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)

to develop and test leading-edge product protection solutions


Know about an event we should feature here? Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report 

Women in LP Caucus
Mentor Program
Register Here

Join us for a
Complimentary 1-day
Advanced Training and
Certification Seminar on their:

Employee Attitude
Inventory (EAI) Tool

That points investigators in the right direction!

at the Chicago Vangent downtown offices
August 22, 2011
Led by
Dr. John "Jack" Jones

To register:
(312) 242-4231

Retail Council of Canada's

2011 Loss Prevention Conference

Going Beyond LP - Partnering for Success

September 14, 2011
7:30am - 5:00pm
International Centre
6900 Airport Road
Mississauga, Ontario




Contact the RCC Events Team at 1(888) 373-8245 or visit


CNN Flash Mob – The Fight to stop "flash mob" violence

The Mayor of Philadelphia delivers a stern message – "Pull your pants up, we don't want to see your underwear" – "It's flash stupidity" and he's fighting for Philadelphia's black community.  They've imposed a Friday and Saturday curfew and they're taking some heat for it.  But the video is a great message and all about standing up for what's right. 

Tyco Retail Solutions (, a leading global provider of retail performance and security solutions sold through ADT Security Services, Inc., and authorized business partners worldwide, today announced a new industry milestone for its Sensormatic brand anti-theft source tagging program – achieving 40 billion consumer items protected for retailers globally.   (Source

62,000 grocery workers in Southern California may be poised to go on strike
with voting, for the second time, this weekend after hitting a critical juncture in labor negotiations with two major supermarket chains sending their LP departments into overtime duty.  This week, Vons (Safeway) and Albertsons (Supervalu) began taking applications for people willing to cross picket lines while Kroger's Ralph's Division has not yet started recruiting strike workers.  (Source

San Diego's ORC Alliance 1st Annual One-Day ORC Conference, co-hosted by USS, is today
at Cal State San Marcos and we'll have the complete story and news next week on how this event is building awareness, networks, and cooperation.

ICE, the FBI, and state and local police raided two dozen shops in Ocean City, Md., and confiscated mass quantities of counterfeit merchandise.  A lawsuit filed last summer in federal court in Baltimore by luxury handbag maker Coach Inc. says that an investigator for the company entered 13 stores in the city in June and bought counterfeit bags, wallets and other items for prices ranging from $20 to $75.  (Source

Even as worries grow about another economic downturn, major retail companies continue to report strong earnings, thanks to tough lessons from the recession.  The retail sector is better equipped to cope than it was when the recession hit.  (Source

Tablets may represent a bigger opportunity for e-commerce growth than mobile.  Google just released Google Catalog, a free iPad app that enables shoppers to browse catalogs from dozens of popular companies and the android version is due soon.  If you think you had mobile figured out here comes the tablet.  (Source

Google wallet is coming at the end of this month and most retailers aren't ready for this new consumer that can merely tap their handset on a reader and pay for the item.  With American Express Serve coming and PayPal's NFC-based mobile payments system coming soon, retailers will have to jump fast to grab the business because millions will be at the doors soon and may walk out quickly if you're competition can do and you can't – which brings on a whole new fraud element, especially with speed being the focus of delivery.  What back doors open up for the fraudsters?  (Source

The KPMG "2011 Mobile Payments Outlook - a golden opportunity for cross-industry partnerships" is available now.  This global online survey of nearly 1,000 executives explores opportunities and barriers to the adoption of mobile payments and provides insights into the forces shaping the mobile payments market.  (Source

According to a new Boston Survey 33% of Canadians feel financially insecure or in financial trouble and retailers across Canada are bracing for a "tough back-to-school season" – which doesn't bode well for a country that is about to see their retail space explode.   (Source

A new Director of LP announcement will be made on Tuesday of next week

CyberSource's 2011 Online Fraud Report
 is now available for download and includes online payment fraud trends, merchant practices and benchmarks.  (Source

With copper prices at a near record, thieves across the country have been stealing copper wiring from power lines, construction sites and warehouses. Now federal officials say thieves are targeting power substations and even a locked recycling yard at a nuclear lab.  An estimated total of $500,000 to $750,000 worth of copper has been stolen from Department Of Energy sites in the past three years.  Thefts have ranged from small amounts to about 30,000 pounds of copper stolen from the Los Alamos National Laboratory in New Mexico.  (Source Associated Press)

Hundreds of striking Verizon workers held a candlelight vigil outside of their CEO's mansion last night wearing red shirts, singing songs of unity and chanting "What's disgusting? Union busting."  Police said the vigil was peaceful and without incident.  (Source Associated Press)

Starbucks agrees to pay $1.6 million to cafe managers
to settle a dispute concerning overtime pay.  (Source Associated Press)

Ross Stores reports 2Q same store sales up 5%

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Join us for a Complimentary One-day Advanced Training and Certification Seminar on our ...
Employee Attitude Inventory (EAI) Tool –
that points investigators in the right direction!
Led by
Dr. John "Jack" Jones
at our Chicago Vangent downtown offices August 22, 2011
To register:, (312) 242-4231




eBay-Supported Investigation Leads to Jail Term for Illegal Sale of Veterinary Medicines

eBay Global Asset Protection investigators assisted Department for Environment, Food and Rural Affairs regarding PayPal trading activity of a suspect involved in illegally supplying, selling and importation of veterinary medicinal products for approx. £6M that leads to jail sentence. "This is part of a massive case concerning the illegal importation and sale of unauthorized veterinary medicines" said Prosecutor Andrew Marshall. He added "all these products went through the black market and were being distributed by people not licensed to do it, so others who are not authorized to do so, could administer them." The stud farm boss has been convicted of 19 charges of illegally importing and distributing veterinary medicines in what was said to be the biggest of its kind in Europe. The medicines concerned included anti-inflammatories, anabolic steroids, tranquilizers, antibiotics, sedatives, painkillers and other miscellaneous products administered to horses, household pets and farm animals. The suspect had multi aliases and investigators were able to connect and close numerous PayPal accounts. Click here for full article.

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)



Cargo Theft a Growing Part of Organized Retail Crime

Cargo theft among organized crime groups will likely increase in the future according to Joe LaRocca, Senior Asset Protection Adviser for the National Retail Federation.  As retailers, mall security and law enforcement professionals continue to clamp down on store theft and fraud, "we can expect criminals to take the path of least resistance," LaRocca says. "Cargo, if the opportunity exists, remains a lucrative and vulnerable target."

Half of the 129 retailers surveyed this year by the NRF said they were victims of cargo theft in the past year. The majority (57.4%) of these organized retail cargo thefts occur between the distribution center and the store.  What is more, the survey reveals retailers are victimized at other points along the supply chain, including between the manufacturer and the distribution center (39.7%), at the distribution center (22.1%), and as merchandise moves from one store to another (22.1%).

According to the FBI, cargo is any commercial shipment moving via trucks, planes, rail cars, ships, etc., from point of origin to final destination. If merchandise is stolen at any point in between – highway, truck stop, storage facility, warehouse, terminal, wharf, etc. – then it's considered cargo theft, LaRocca adds.  In a cargo theft case, the victim can be a manufacturer, shipping company or retailer. Stolen goods have a significant financial loss, and affect not only store inventory levels, but the customer experience as well, LaRocca says.  And in most cases, "these thefts have a significant impact on local and state tax revenue as well."  Victims work with local law enforcement agencies and the FBI if interstate nexus, or connection, is achieved, LaRocca adds. If the case has an international nexus, federal law enforcement will work with their legal contacts overseas and other international law enforcement partners.

What can retailers do to combat cargo theft?

Manufacturers and retailers should select a reputable firm to transport goods, LaRocca advises. "Keep details of the shipment, especially highly desirable goods, on a need to know basis. In advance of the shipment, identify the quantity and timeline for delivery."  Retailers have been working with manufacturers and law enforcement to address cargo theft incidents and many companies are now sharing information, LaRocca says. Advancements in technology can provide quick identification of suspect goods and GPS tracking of shipments worldwide.  Last year, the FBI added Cargo Theft to the Uniform Crime Report, which elevates the awareness of the issue and begins the process of determining the losses and scope of the problem, LaRocca says.

Nearly 95% of retailers surveyed said they were victims of organized retail crime in the past year. More than 10% of these crimes included some level of violence such as physical assault and/or battery.  The safety of employees and service providers is a top priority, LaRocca says. "Many companies develop policies and train employees to avoid placing themselves at risk. The financial losses, potential customer service issues and brand impact pale in comparison to the severity of these incidents when someone is injured."  (Source

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Connecting the industry

Sponsored by Vector Security  



Updated Statistics Provide Most Accurate Portrait of Crime Risk Available

CAP Index, Inc., the world leader in crime vulnerability and loss prevention analytics, today introduced the 2011 Canadian version of its comprehensive CRIMECAST® database.

Designed to accurately identify the risk of personal and property crimes at a specific location, CRIMECAST products are derived from an advanced evaluation system. Last year’s passage of Bill 168 mandated employers to conduct an assessment of the risk of workplace violence, making the CRIMECAST database an essential component of Canadian security strategy.

“CRIMECAST data effectively assists organizations in ranking and comparing multiple locations, site selection, security resource allocation, litigation and underwriting,” said Jon D. Groussman, President and Chief Operating Officer of CAP Index. “With the 2011 update, our Canadian clients can be confident that they have the most up-to-the-minute information by which to design and evaluate their safety and security platforms.”

The 2011 version of CRIMECAST also includes the CAPremium Report, which provides two crime risk maps – standard and expansive – as well as the Proximity Analysis, which provides a summary of points of interest within a user-defined radius. The database also contains interactive mapping functions and a Uniform Crime Reporting Survey.

For more information, please contact Chuck Bonfig at 800-227-7475 x111, or via email at

About CAP Index, Inc.

CAP Index, Inc. is the world leader in crime forecasting. For nearly 25 years, the company has provided innovative solutions to Fortune 500 corporations and government agencies looking to minimize a broad range of losses, including shortage, general liability, fraud and crimes against persons and property.

CAP Index provides loss forecasting tools to 81 of the U.S. Fortune 100 companies, as well as leading retailers, financial institutions, insurance companies and quick service restaurant (QSR) chains throughout the U.S., U.K. and Canada.


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Job Opening




District Asset Protection Specialist Winn-Dixie Mobile, AL Winn-Dixie
Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Director of Safety Confidential Chicago, IL Downing & Downing
Director of Loss Prevention Confidential Boston, MA Downing & Downing
Director of Loss Prevention Confidential Dallas, TX Downing & Downing
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Market AP Mgr Wal-Mart Alpharetta, GA Wal-Mart
LP Mgr Distribution Center Best Buy Los Angeles, CA Best Buy
District LP Mgr TJ Maxx Seabrook, NH TJX
Loss Prevention Mgr Sears Holdings/Kmart Buffalo, NY Sears Holdings Corp
District LP Mgr Sears Holdings/Sears Fresno, CA Sears Holdings Corp
Loss Prevention Mgr New Breed Logistics Memphis, TN CareerBuilder
Asset Protection Mgr BJ's Wholesale Club Wappingers Falls, NY CareerBuilder
Loss Prevention Mgr Sears Holdings/Sears Modesto, CA Sears Holdings Corp

None to report.

Post Your New Job or Promotion! Click Here


Healthy debate in any industry spurs growth, understanding and challenges the status quo. Without it, the normal evolutionary processes which are slow to begin will slow even further. It is those who have the courage to debate that make a difference and create change. However, as in the case of any debate, interpreting and understanding the messages is critical in order for it to have a positive impact and facilitate change.

Usually driven by opposing sides, debates are driven by individual experience and environmental influences that are oftentimes invisible and, therefore, unrealized. But at the end of the day, regardless of opinion, all debates spur discussion, thought and emotion and that is what causes change and understanding.

While interpretation is an individual experience, the experience itself has the ability to impact and educate.

Just a thought
Gus Downing

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