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Kevin Trimble was named Director of Security & Loss Prevention for McDonald's. Prior to that Kevin had been the Director of Loss Prevention for T-Mobile USA responsible for a team of managers throughout the Eastern and Central U.S.  Kevin is also the President/ Co-Founder of the Wireless Loss Prevention Council and President/ CEO of Loss Prevention Solutions, Inc. Kevin has 20 years of loss prevention experience and has held lp manager positions with ABRG - Levi's Dockers Outlets, FedEx Kinko's, and The Home Depot. He holds a BS in Criminal Justice, Law Enforcement Science - Industrial Security from the University of New Haven. Congrats Kevin!

Google fined $22.5M for latest privacy breakdown. Google is paying a $22.5 million fine to settle the latest regulatory case questioning the Internet search leader's respect for people's privacy and the integrity of its internal controls. It's the most that the FTC has ever fined a company for a civil violation. The rebuke resolves the FTC's allegations that Google Inc. duped millions of Web surfers who use Apple Inc.'s Safari browser. Google had assured people that it wouldn't monitor their online activities, as long as they didn't change the browser settings to permit the tracking. Google broke that promise, according to the FTC, by creating a technological loophole that enabled the company's Double-Click advertising network to shadow unwitting Safari users. (Source timesonline.com)

Retailers press forward on $7.2 billion card fee settlement. Lawyers for U.S. retailers said on Thursday they expect to submit a proposed $7.2 billion antitrust settlement with Visa Inc and Mastercard Inc for court approval within the next several months, despite opposition to the pact from some large merchants. The plaintiffs do not expect to make any changes to the proposed settlement when it is submitted for preliminary approval by an October 19 deadline. The settlement would be the largest antitrust settlement in U.S. history. It would resolve a seven-year-old lawsuit accusing the two credit card companies of conspiring with major banks to artificially inflate interchange fees, the amount paid to process electronic transactions involving credit and debit cards. The settlement requires approval by U.S. District Judge John Gleeson, who oversaw retailers' previous $3 billion swipe-fee settlement with Visa and Mastercard in 2003. As part of the new pact, the credit card companies have offered to pay $6 billion and temporarily reduce interchange fees, also known as swipe fees, to save stores approximately $1.2 billion over an eight-month period, according to court papers. Despite support from Visa and Mastercard, which would pay the bulk of the $6 billion, the settlement has received a frosty reception from several trade associations and some big retailers, including Wal-Mart and Target. (Source businessweek.com)

London Games produce over $700 million in Visa card spending in the first week. An overall 8% increase over same period last year, with a sharp rise in retail sale up 27.7%, services up 19.4% and entertainment up 14.9 %, with spending by Americans leading the way. The biggest spenders were from the United States, followed by Japan, France, Italy, and Australia. The average transaction value among international visitors was $91.23. The analysis covered the period from 31 July to 5 August 2012. (Source theretailbulletin.com)
 


2012 National Food Service Security Council
Annual Meeting Wrap-Up

 

August 9, 2012

Olney, MD – The National Food Service Security Council (NFSSC), recently completed its 33rd Annual Conference, at the Hyatt Regency Baltimore, August 5-8. The NFSSC annual meeting is the nation’s largest gathering of security, loss prevention and risk management professionals in the casual dining and quick service restaurant chain industry. More than 250 individuals participated in the meeting and more than 65 vendor companies presented products, services and technologies aimed at keeping restaurant workplaces and their employees and customers, more safe, secure and efficient.

The event was highlighted by executive keynotes from Charlie Strong, U.S. Division President, McOpCo, and Bill Boddie, President and CEO of Boddie Noell Enterprises. Mr. Strong spoke to the importance of loss prevention professionals in the QSR industry and specifically noted the role of LP in the success of all McDonald’s operations. "Without the efforts of professionals in this room," stated Strong, "McDonald’s could not continue to move forward with confidence." Mr. Boddie focused on the importance of helping employees succeed and the role that LP plays with this effort. “We empower our people to make decisions and to help others make good choices,” stated Boddie.

Industry leaders presented on a number of key topics including identity theft, credit card and gift card fraud, guns in the workplace, social media and the impact on restaurants, mobile commerce in the restaurant, crime prevention networks, exception based reporting and smart safes, among others. Many of these sessions can be viewed at
www.NFSSC.com.

"We’re extremely excited about the continued growth of NFSSC and the annual meeting," said Jim Forlenza, NFSSC Executive Director. “This is the fourth consecutive year of double-digit growth for our meeting and it really underlies the quality education we offer through a number of exciting speakers. Education is the key to our organization and our community.”

"It’s important that we provide an opportunity for all our members to make themselves better professionals and better practitioners," added James Brussow, Dave and Buster’s, and newly installed President of NFSSC. "The NFSSC Annual Meeting provides education and networking in a truly unique atmosphere. We have worked hard to create an environment where both members and vendors can engage, exchange and learn from each other – and I believe that is what makes this meeting successful," added Brussow.

NFSSC Announces 2013 Board of Directors
The NFSSC also announced its 2013 Board of Directors – James Brussow, Dave and Busters, will serve as President. Other Board members include Winston Griffin, McDonald’s Corporation, Chris Manning, The Wendy’s Company, Ted Polensky, Boddie Noell Enterprises, Joe Verber, Taco Bell, and Vince Vittatoe, Bob Evans Farms, Inc.

NFSSC Donates more than $3,000 to Maryland Food Bank
Through the efforts of the NFSSC member and vendor participants at the meeting, a check for more than $3,000 will be donated to the Maryland Food Bank. The Maryland Food Bank is a member of the Feeding America program.

NFSSC Announces 2013 Meeting Dates
NFSSC officials also announced dates for its 34th Annual Meeting, August 4-7, 2013, at the M Resort, Spa and Casino, in Las Vegas.

For more details, please contact Jim Forlenza, Executive Director, NFSSC,
jim.forlenza@nfssc.com, or at 240-252-5542, or visit www.NFSSC.com.
 

Coming Next Week -- Gene James, Director Asset Protection for Jack in the Box will share his thoughts on this annual meeting.

FAA Proposes $681,200 Civil Penalty Against Federal Express. After allegedly violating hazardous shipping rules two years ago, FedEx Corp. is the target of U.S. safety regulators which are seeking a $681,200 civil penalty against the Memphis shipping giant. Federal Aviation Administration said the violations where paperwork on several dozen shipments failed to properly describe the material were discovered during a Los Angeles inspection but occurred around the country. FedEx has 30 days to respond to the FAA. (Source aviationpros.com)

Schneider National wants Feds to okay using hair samples for drug testing. Schneider National has been using the test for four years – and Roehl Transport of Marshfield is among other firms that have started using the screening process. Schneider said it has tested the hair of 38,000 of its driving candidates. Of those, over 1,400 failed the test – and 90 percent of those who failed passed a urine test. Urine tests are the accepted government standards for trucking applicants. But Don Osterberg of Schneider National says the urine tests are, "simply not catching chronic drug users." Remnants of hair tests can stay in an applicant for months, while driving candidates can easily clean up their urine. That’s because Schneider National tells applicants in advance that they’ll be tested. The Milwaukee Journal Sentinel says the federal government is committed to finding an alternative drug test for truckers – but they raise significant issues. For one thing, a hair sample can test positive for marijuana if a person is merely in the same room when somebody else is smoking it. And in Wisconsin, the state’s Labor and Industry Review Commission does not accept hair testing in appeals involving things like equal rights issues. (Source sfgate.com)
 
New Loss Prevention Technology in the Retail Marketplace - RILA

The Retail Industry Leaders Association (RILA) is excited to announce the release of RILA’s Retail Loss Prevention Technology Priorities Document (TPD). The spirit of the TPD is to encourage collaboration across industries and to stimulate innovation for the mutual benefit of the retail LP industry and the solution providers who offer cutting-edge solutions to problems retailers face in the future. RILA’s Horizons Committee, comprised of LP technology experts from among RILA’s retailer members, is helping drive the TPD initiative. The retailers that comprise the Horizons Committee operate nearly 54,000 retail locations worldwide.

The TPD is a compilation of preferred technology functionalities for some theft deterrent solutions that retailers believe can advance with innovation: benefit denial, case management, incident reporting, relationship and analysis trends and more. The technology functionalities do not impose minimum standards on solution providers but instead reflect the priorities of retailers represented on the Horizons Committee.

The TPD is not intended to be an exhaustive list of theft deterrent technology that is ripe for innovation. Indeed, retailers are eager to hear about advancements to existing theft deterrent solutions not included in the TPD, never-seen-before technology and technology to address loss prevention risks inherent in emerging business trends.

Interested solution providers are encouraged to review the TPD along with the FAQ describing it for help in completing the Request for Information (RFI). RILA will remove company names from the RFI submissions and circulate to the Horizons Committee for its review.

Because there is a sense of urgency around the need for innovation, we would like to receive submissions by September 14, 2012; however, we will accept submissions on an ongoing basis after that date.

Click here to read full press release.

Waco Trucker steals $32,000 in electronics over the past two years. Paul Reyes has worked for the Central Transport Company since 2007 and now company officials believe he has been stealing from his own loads since 2010. The merchandise; TVs, laptop computers, tablet computers, stereo components, DVD players, clothing items and more were among the items reported missing. The value of the merchandise is estimated to be $31,647. Reyes turned himself in at the McLennan County Jail, where his bond was set at $5,000 late Thursday afternoon on a charge of theft of more than $20,000 but less than $100,000. (Source kxxv.com)
 

New York City Diamond Dealer Charged with Customs Forgery, stealing $1 million in merchandise. A New York City diamond wholesaler was arrested Aug. 5 and charged with allegedly forging the seal of U.S. Customs and Border Protection. According to U.S. Immigration and Customs Enforcement, Tejas Mehta, 36, owner of Saritijediam, allegedly forged the seal to avoid paying $1 million to other wholesalers for gems he had on consignment. DHS special agent charges that Metha told business associates he could not return or sell the merchandise because it had been seized by the border patrol. He then allegedly created false documents that he represented as from the Customs service. Mehta is charged with wire fraud and forging the seal of U.S. Customs and Border Protection. (Source diamonds.net)

Five arrested in illegal-worker raid at the GNC warehouse in Phoenix. Maricopa Country Sheriff's deputies arrested five people on suspicion of using false identification after executing a search warrant at a vitamin distribution warehouse in Phoenix Thursday morning. Nearly 30 deputies raided the General Nutrition Centers warehouse at 7:30 a.m. where they found five people with false identification, said Maricopa County Sheriff Joe Arpaio. Two people had been using the social security numbers of deceased people. According to Arpaio, the sheriff's office received a tip last year from an employee at the distribution center that believed dozens of workers were using false identities. After an investigation, 21 people were suspected of working at the center with fake IDs. (Source azfamily.com)

Passenger's cologne sparks a full-scale security alert at Edinburgh Airport. A passenger's bottle of aftershave sparked a terror alert at Edinburgh Airport on Saturday after security officers thought it was a bomb. The grenade-shaped bottle belonged to Jimmy Ho, 25, who was heading back to London Heathrow after a break in Scotland with friends. Mr. Ho, from Ipswich, said he started to panic when the officials failed to return his luggage after it went through the scanning machine. Ho waited till someone said, why do you have a hand grenade in your luggage? Ho said he had no idea what they were talking about and then realized it was his fragrance. The next thing he knew he was surrounded by police. After the Viktor & Rolf 'Spicebomb' bottle was taken away for testing for around 45 minutes, and it was confirmed it was, in fact, just an aftershave, Mr. Ho was released and allowed to board his flight. (Source telegraph.co.uk)

Man charged in counterfeit money sting near Sawgrass Mills mall, sells $73,000 for $1,500. Guessing the saying still applies here, 'pennies on the dollar', Henry Giraldo sold $73,000 counterfeit dollar to an undercover US Secret Service agent for $1500. Upon the search of Giraldo’s vehicle, they found an additional $12,000 in fake currency. Agents said Giraldo claimed to have smuggled in about $100,000 in fake money in from Columbia and that he and his wife used some of the counterfeit cash to buy multiple gift cards from various stores. (Source sun-sentinel.com)

Senior aged temporary worker steals $56,000 in parts from Toyota factory in Kentucky. Sixty six year old Michael Kenny was caught on tape both at the scrap yard and by plant security, stealing and selling engine cylinders for scrap. Kenny was hired as a temporary worker in March and by May he was terminated. Kenny was taking the engine cylinders out a door and placing them outside the fence line, then returning after his shift to pick them up. Officials said 43 cylinder heads of an estimated 160 were recovered, but Toyota officials said they are unusable and considered a total loss. (Source 14news.com)

Florida jail guard arrested for shoplifting at Walmart. Kissimmee, Florida and Orange County authorities say that a county guard has been arrested after being caught by local loss prevention agents shoplifting. Corporal Michael Nikitenko was arrested Monday evening at a Walmart store in Kissimmee after video surveillance filmed him removing merchandise from packages and hiding items in his jail uniform, according to the Osceola County Sheriff's Office. Store security agents detained Nikitenko until police arrived. There was no word on what was taken or if he is still employed at the jail. (Source wftv.com)

Security guard stabbed in Nanuet Mall parking lot. A manhunt is under way in Rockland County, New York, a mall security guard was stabbed late Wednesday. The incident happened at 11 p.m. near the booth of the upper level parking lot near Macy's at the Nanuet Mall. The guard was taken to Nyack Hospital after he was stabbed multiple times in his stomach and back. The wounds, police said, were not life-threatening and the guard was treated and released from the hospital. (Source lohud.com)

Florida man sells his 'worldly goods' + 3 Video Game stores on eBay for $3.5 million. Buyer receives three brick and mortar stores, homes, cars and heap of gaming gear. Shane Butcher is auctioning off "the American Dream," or at least a video game enthusiast version of it. Via one of the most unique eBay listings one can come across, Butcher is selling his chain of three video game stores, called R.U. Game?, his two homes, cars and almost all earthly possessions. Click here to see his eBay listing. (Source myfoxtampabay.com)

Quarterly Same Store Sales Results

·Canadian Tire Corp Q2 sales up 0.4%, with FLG Sports up 4.8%, and Marks Work Warehouse up 4.2%, while total profits up 26% in Q2
·JC Penney Q2 same store sales results down 21.7% after a Q1 drop of 18.9% and loss $147M in Q2
 

 


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Upcoming Articles



Coverage from the National Food Service Security Council's
33rd Annual Conference

--

Gregg Smith, Director Loss Prevention -
The Children's Place - The First Year

"Transitioning to YOur New Job as an LP Director" by Mike Keenan, VP of LP for GAP North America. A Chapter From Retail Crime, Security, and Loss Prevention An Encyclopedic Reference

 


LPNN: Your LP, Attention Vendors, Film and Broadcast Your Video on Your Channel. Upcoming episodes: 2012 IOBSE Event Coverage; Se-Kure Controls; Keith White, Sr. VP of LP, The Gap Stores.
 



Know about an event we should feature here?
Let us know.



Disaster Recovery & Preparedness Committee (DRAP) Meeting. Chicago, IL - Sears Headquarters. August 17, 2012. Click here for more information.


11th Annual Virginia Retail Loss Prevention Conference - Virginia Beach, VA - Holiday Inn Hotel. September 6, 2012. Click here for more details.



Canada's Biggest Retail Loss Prevention Event. Mississauga, ON - International Centre. September 11-12. Click here for more information.



New England ORC Symposium & Trade Show - September 20, 2012 Worcester, MA - DCU Center






Watch for our article the day after each event!


CLEAR's 3rd Annual Training Conference, Dallas, TX. Sept. 18-20, 2012. Learn more here.


8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL


Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit www.wsorca.org


2012 Thought Challenge Awards Committee


Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

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D&D Daily Canadian Push



Canada’s malls prepare for US Retail invasion. Target, Marshall’s, J Crew, Bloomingdale's, Nordstrom, and Tanger Outlets all plan to be opening very soon. Retail Analyst and former Eaton's executive Jim Danahy said regarding the current Canadian retailers, "There's a lot of fear how the landscape is changing, there are lots of rumors about who is weak and who will go down next." (Source cbc.ca)

 

Want to make an impact and help your fellow LP colleagues with their Canadian Push?
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"Transitioning to Your New Job as an LP Director" b Mike Keenan, VP of LP, Gap North America


Over the next few weeks the Daily will be publishing Mike Keenan's chapter   “Transitioning to Your New Job as an LP Director” from the book Retail Crime, Security, and Loss Prevention, 1st Edition, An Encyclopedic Reference.

Book authors Chuck Sennewald & John Christman
Published and released February 20, 2008.
Imprinted by Butterworth-Heinemann
ISBN: 9780123705297


 "Transitioning to Your New Job as an LP Director"

by Mike Keenan, CPP, CFI
Vice President of Loss Prevention
GAP North America


Organized Retail Crime (ORC) is a significant part of external theft losses in most retail environments. Evaluate the extent to which your company is a target of ORC. Based on this analysis, determine how to use your LP and store resources to minimize this threat. Do you lock up your targeted product? Do you place it behind counters? Do you work with law enforcement to apprehend the thieves? Do you allocate some of your LP personnel to focus only on ORC? Whatever plan of action you develop, be sure to include ORC in your strategies to control losses.

Continued Monday -- click here to read what's been published so far


Mike Keenan is currently the Vice President of Loss Prevention for GAP North America. His prior experience includes sixteen years with Macy’s West where he started as an LP Manager and worked his way to Vice President of Loss Prevention. He then held similar LP positions with Ross Stores, Longs Drugs and Mervyns. He started his career with the Federal Bureau of Investigation. Mike has a Bachelor’s Degree in Criminal Justice from California State University, Sacramento. He has served on the NRF LP Advisory Council and was the Chairperson in 2001 and 2002. He is a licensed Private Investigator in the State of California. In addition, he taught Retail and Corporate Loss Prevention classes at Golden Gate University in San Francisco, California.
 

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Featured Episode

Bill Titus, VP LP & Safety, Sears Holdings Corp




This episode gives an inside look to how one of the leading LP
executives of our time has been so successful.

 

 

Season One Episode Release Dates


Coming Soon - Se-Kure Controls

 



 

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36 arrested in fraud case that began in Richland, Washington. An 11-week investigation into a criminal enterprise responsible for ID thefts and fraud in the Tri-Cities netted 36 arrests, nearly 25 grams of drugs and $66,000 in cash. Richland police’s Street Crimes Unit began investigating a fraud case in September after someone tried to use a suspicious gift card at a Les Schwab tire store in Richland. A total of 36 arrests were made initially, including one for armed robbery, 17 for ID theft/forgery/fraud, six for drugs and 11 for warrants. Charges were filed against 15 additional suspects identified through the investigation, and there’s still a potential for more. Nine homes and five vehicles were searched, while two cell phones were traced. (Source keprtv.com)

Kentucky Pawn Shops in the Middle of Gift Card Crime. Organized retail investigators now have one more avenue to research, pawn shops that are accepting gift cards for 50% of face value from possible thieves. Some pawn shop owners are stopping the practice of buying the cards until law enforcement can research the laws regarding their purchase and re-sale. Other Pawn shop owners found out that the thieves were using the card’s information that had been written down, for online purchases after it had been sold to the pawn shop. Many Pawn shops around the US accept and resell gift cards. (Source wsaz.com)
 

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
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Loss Prevention Mgr 2085 Sears Fajardo, Puerto Rico Sears Holdings Corp
Loss Prevention Mgr Kmart Kapolei, HI Sears Holdings Corp
Loss Prevention Mgr Sears Parkville, MD Sears Holdings Corp
Loss Prevention Mgr Sears Merrillville, IN Sears Holdings Corp
Loss Prevention Mgr Sears Leominster, MA Sears Holdings Corp
Loss Prevention Mgr Kmart Chesapeake, VA Sears Holdings Corp
Loss Prevention Mgr Sears Baton Rouge, LA Sears Holdings Corp
Loss Prevention Mgr Sears Warwick, RI Sears Holdings Corp
Regional LP Mgr Burlington Coat Factory Atlanta, GA Burlington Coat Factory
AP Manager-Non Metro Walmart Gallup, NM Wal-Mart Stores
Area Mgr AP (RXOnly) Walmart Hanford, CA Wal-Mart Stores
Regional AP Mgr Walmart Austin, TX Wal-Mart Stores
AP Manager-Sam'sG1 Sam's Kenosha, WI Wal-Mart Stores
Dept Mgr Store LP & Safety Lowe's Cary, NC Lowe's
RDC LP Manager Lowe's Adairsville, GA Lowe's

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Kevin Trimble was named Director of Security & Loss Prevention for McDonald's.
Rudy Bravo
was named Regional Loss Prevention Manager for Anna's Linens.
 

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Job Burnout: Part 1 - Defining Job Burnout Yesterday's articles discussed stress. Today's articles look at job burnout and what you can do about it. Are you headed for job burnout? The post below can help you determine if you should be alarmed.  (Most people experience it)

Job Burnout: Part 2 - 12 Questions to Diagnose Burnout Job burnout can be hard to handle. Not only is it emotionally exhausting, it can impact your health and performance as well. So, how do you know when it’s the real deal? Ask yourself the following questions to find out.  (yes to four or more)
 
Job Burnout: Part 3 - Signs and Symptoms Do you know your burnout level or if you’re in danger of job burnout. The impact to job burnout can grow and burn you out well before you realize it. By knowing the signs and symptoms in advance of burnout, you can avoid or prevent further damage.  (Tried and true)

Job Burnout: Part 4 - Beating Job Burnout From the previous three articles, we know what job burnout is and what causes it. So if you recognize that you’re in that state, you can finally address your situation. Try using these tips to help you break away from burnout.  (Happier and healthier)

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Being too close to the trees to see the forest is an expression that also fits not appreciating the role you play on your own team. With the needs of the day seemingly always taking priority, it's difficult for some to step back and truly see the value you can add to your own team. Realizing it and accepting the responsibility as a team member is half the battle. But doing something with it and truly adding value is what helps the team win the game. Every group, every department is in fact a team and every member plays a vital role towards the success and the survival of that team. That's why that old expression - One for all and all for one - took such a hold in literature. Because it is that simple. The hard part is taking responsibility for it.

Just a Thought,
Gus Downing

Gus Downing

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